Press Release

April 14, 2023 11:42 AM

Updated statement regarding LockBit claims

Mike Beck, Chief Information Security Officer, Darktrace

We have completed a thorough security investigation following yesterday’s tweets by LockBit claiming they had compromised Darktrace’s internal systems. We can confirm that there has been no compromise of our systems or any of our affiliate systems. Our service to our customers remains uninterrupted and is operating as normal and no further action is required.

Press Release

April 13, 2023 9:30 AM

Statement regarding LockBit claims

Earlier this morning we became aware of tweets from LockBit, the cyber-criminal gang, claiming that they had compromised Darktrace’s internal security systems and had accessed our data. Our security teams have run a full review of our internal systems and can see no evidence of compromise. None of the LockBit social media posts link to any compromised Darktrace data. We will continue to monitor the situation extremely closely, but based on our current investigations we are confident that our systems remain secure and all customer data is fully protected.


Press Release

Leading Provider of Gift Card and Digital Payment Solutions Selects Darktrace

Global Company Blackhawk Network Deploys Enterprise Immune System
San Francisco, CA
October 6, 2016

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Leading Provider of Gift Card and Digital Payment Solutions Selects Darktrace

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October 6, 2016

Darktrace, the leader in Enterprise Immune System technology, has today announced that Blackhawk Network has chosen to deploy its unique, self-learning technology.

Based in Pleasanton, California, Blackhawk Network is a globally-recognized company that pioneered ‘branded value,’ providing solutions like gift cards, digital payments, and loyalty points. Its programs combine unique branded value content with business services to engage consumers across networks, from in-store, to B2B, to loyalty programs.

As a growing company that is expanding rapidly into the international market, Blackhawk Network was concerned about the evolving threat landscape that jeopardized its sensitive personal and partner information. The company decided to deploy Darktrace’s Enterprise Immune System in the heart of the network, to achieve full visibility of its environment and detect potential threats in real time.

Powered by machine learning and mathematics developed by specialists from the University of Cambridge, Darktrace works by learning ‘self’ for every device and user, as well as the network as a whole, building an understanding of the organization’s ‘pattern of life’. Darktrace can then identify evolving threats, without any prior knowledge.

“Darktrace’s Enterprise Immune System has increased efficiency tenfold,” commented Vari Bindra, Head of Cyber Defense Center, Blackhawk Network. “We previously needed three tools to tell us what Darktrace’s Enterprise Immune System tells us on its own. The machine learning capabilities have saved us so much time measuring the scope of what needs to be done, and it is spotting things that signature-based approaches are missing”.

“We are very pleased to be helping Blackhawk Network improve its efficiency,” added Rob Sass, Managing Director, North America. “Increasingly, organizations are recognizing the changing threat landscape characterized by sophisticated and silent attacks. Companies, like Blackhawk Network, are turning to innovative approaches to help detect these unknown threats before they escalate into crises-Darktrace is unique in providing this self-learning capability”.

For more information, read Blackhawk Network’s case study.

About Darktrace

Darktrace is a world-leading cyber-threat defense company. Its multi-award-winning Enterprise Immune System technology automatically detects and responds to emerging threats, powered by machine learning and mathematics developed by specialists from the University of Cambridge. Without using rules or signatures, Darktrace models the ‘pattern of life’ of every device, user and network within an organization, identifying and mitigating cyber-threats before damage is done. Darktrace’s self-learning technology has been deployed globally and across all sectors, including energy, retail, telecommunications, manufacturing, financial services and healthcare. The company is headquartered in San Francisco and Cambridge, UK, with over 20 global offices including London, New York, Milan, Mumbai, Paris, Singapore, Sydney, Tokyo and Toronto.

Download the Case Study

About Darktrace

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