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May 12, 2021

How AI Protects Critical Infrastructure From Ransomware

Explore the role of AI in safeguarding critical infrastructure from ransomware, as revealed by Darktrace's latest insights.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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12
May 2021

Modern Threats to OT Environments

At the 2021 RSA cyber security conference, US Secretary of Homeland Security Alejandro Mayorkas made an era-defining statement regarding the cyber security landscape: “Let me be clear: ransomware now poses a national security threat.”

Last weekend, Mayorkas’ words rang true. A ransomware attack on the Colonial Pipeline – responsible for nearly half of the US East Coast’s diesel, gasoline, and jet fuel – resulted in the shutdown of a critical fuel network supplying a number of Eastern states.

The fallout from the attack demonstrated how widespread and damaging the consequences of ransomware can be. Against critical infrastructure and utilities, cyber-attacks have the potential to disrupt supplies, harm the environment, and even threaten human lives.

Though full details remain to be confirmed, the attack is reported to have been conducted by an affiliate of the cyber-criminal group called DarkSide, and likely leveraged common remote desktop tools. Remote access has been enabled as an exploitable vulnerability within critical infrastructure by the shift to remote work that many organizations made last year, including those with Industrial Control Systems (ICS) and Operational Technology (OT).

The rise of industrial ransomware

Ransomware against industrial environments is on the rise, with a reported 500% increase since 2018. Oftentimes, these threats leverage the convergence of IT and OT systems, first targeting IT before pivoting to OT. This was seen with the EKANS ransomware that included ICS processes in its ‘kill list’, as well as the Cring ransomware that compromised ICS after first exploiting a vulnerability in a virtual private network (VPN).

It remains to be seen whether the initial attack vector in the Colonial Pipeline compromise exploited a technical vulnerability, compromised credentials, or a targeted spear phishing campaign. It has been reported that the attack first impacted IT systems, and that Colonial then shut down OT operations as a safety precaution. Colonial confirms that the ransomware “temporarily halted all pipeline operations and affected some of our IT systems,” showing that, ultimately, both OT and IT were affected. This is a great example of how many OT systems depend on IT, such that an IT cyber-attack has the ability to take down OT and ICS processes.

In addition to locking down systems, the threat actors also stole 100GB of sensitive data from Colonial. This kind of double extortion attack — in which data is exfiltrated before files are encrypted — has unfortunately become the norm rather than the exception, with over 70% of ransomware attacks involving exfiltration. Some ransomware gangs have even announced that they are dropping encryption altogether in favor of data theft and extortion methods.

Earlier this year, Darktrace defended against a double extortion ransomware attack waged against a critical infrastructure organization, which also leveraged common remote access tools. This blog will outline the threat find in depth, showing how Darktrace’s self-learning AI responded autonomously to an attack strikingly similar to the Colonial Pipeline incident.

Darktrace threat find

Ransomware against electric utilities equipment supplier

In an attack against a North American equipment supplier for electrical utilities earlier this year, Darktrace/OT demonstrated its ability to protect critical infrastructure against double extortion ransomware that targeted organizations with ICS and OT.

The ransomware attack initially targeted IT systems, and, thanks to self-learning Cyber AI, was stopped before it could spill over into OT and disrupt operations.

The attacker first compromised an internal server in order to exfiltrate data and deploy ransomware over the course of 12 hours. The short amount of time between initial compromise and deployment is unusual, as ransomware threat actors often wait several days to spread stealthily as far across the cyber ecosystem as possible before striking.

Figure 1: A timeline of the attack

How did the attack bypass the rest of the security stack?

The attacker leveraged ‘Living off the Land’ techniques to blend into the business’ normal ‘patterns of life’, using a compromised admin credential and a remote management tool approved by the organization, in its attempts to remain undetected.

Darktrace commonly sees the abuse of legitimate remote management software in attackers’ arsenal of techniques, tactics, and procedures (TTPs). Remote access is also becoming an increasingly common vector of attack in ICS attacks in particular. For example, in the cyber-incident at the Florida water treatment facility last February, attackers exploited a remote management tool in attempts to manipulate the treatment process.

The specific strain of ransomware deployed by this attacker also successfully evaded detection by anti-virus by using a unique file extension when encrypting files. These forms of ‘signatureless’ ransomware easily slip past legacy approaches to security that rely on rules, signatures, threat feeds, and lists of documented Common Vulnerabilities and Exposures (CVEs), as these are methods that can only detect previously documented threats.

The only way to detect never-before-seen threats like signatureless ransomware is for a technology to find anomalous behavior, rather than rely on lists of ‘known bads’. This can be achieved with self-learning technology, which spots even the most subtle deviations from the normal ‘patterns of life’ for all devices, users, and all the connections between them.

Darktrace insights

Initial compromise and establishing foothold

Despite the abuse of a legitimate tool and the absence of known signatures, Darktrace/OT was able to use a holistic understanding of normal activity to detect the malicious activity at multiple points in the attack lifecycle.

The first clear sign of an emerging threat that was alerted by Darktrace was the unusual use of a privileged credential. The device also served an unusual remote desktop protocol (RDP) connection from a Veeam server shortly before the incident, indicating that the attacker may have moved laterally from elsewhere in the network.

Three minutes later, the device initiated a remote management session which lasted 21 hours. This allowed the attacker to move throughout the broader cyber ecosystem while remaining undetected by traditional defences. Darktrace, however, was able to detect unusual remote management usage as another early warning indicative of an attack.

Double threat part one: Data exfiltration

One hour after the initial compromise, Darktrace detected unusual volumes of data being sent to a 100% rare cloud storage solution, pCloud. The outbound data was encrypted using SSL, but Darktrace created multiple alerts relating to large internal downloads and external uploads that were a significant deviation from the device’s normal ‘pattern of life’.

The device continued to exfiltrate data for nine hours. Analysis of the files downloaded by the device, which were transferred using the unencrypted SMB protocol, suggests that they were sensitive in nature. Fortunately, Darktrace was able to pinpoint the specific files that were exfiltrated so that the customer could immediately evaluate the potential implications of the compromise.

Double threat part two: File encryption

A short time later, at 01:49 local time, the compromised device began encrypting files in a SharePoint back-up share drive. Over the next three and a half hours, the device encrypted over 13,000 files on at least 20 SMB shares. In total, Darktrace produced 23 alerts for the device in question, which amounted to 48% of all the alerts produced in the corresponding 24-hour period.

Darktrace’s Cyber AI Analyst then automatically launched an investigation, identifying the internal data transfers and the file encryption over SMB. From this, it was able to present incident reports that connected the dots among these disparate anomalies, piecing them together into a coherent security narrative. This put the security team in a position to immediately take remediating action.

If the customer had been using Darktrace’s autonomous response technology, there is no doubt the activity would have been halted before significant volumes of data could have been exfiltrated or files encrypted. Fortunately, after seeing both the alerts and Cyber AI Analyst reports, the customer was able to use Darktrace’s ‘Ask the Expert’ (ATE) service for incident response to mitigate the impact of the attack and assist with disaster recovery.

Figure 2: AI Analyst Incident reporting an unusual reprogram command using the MODBUS protocol. The incident includes a plain English summary, relevant technical information, and the investigation process used by the AI.  

Detecting the threat before it could disrupt critical infrastructure

The targeted supplier was overseeing OT and had close ties to critical infrastructure. By facilitating the early-stage response, Darktrace prevented the ransomware from spreading further onto the factory floor. Crucially, Darktrace also minimized operational disruption, helping to avoid the domino effect which the attack could have had, affecting not only the supplier itself, but also the electric utilities that this supplier supports.

As both the recent Colonial Pipeline incident and the above threat find reveal, ransomware is a pressing concern for organizations overseeing industrial operations across all forms of critical infrastructure, from pipelines to the power grid and its suppliers. With self-learning AI, these attack vectors can be dealt with before the damage is done through real-time threat detection, autonomous investigations, and — if activated — targeted machine-speed response.

Looking forward: Using Self-Learning AI to protect critical infrastructure across the board

In late April, the Biden administration announced an ambitious effort to “safeguard US critical infrastructure from persistent and sophisticated threats.” The Department of Energy’s (DOE) 100-day plan specifically seeks technologies “that will provide cyber visibility, detection, and response capabilities for industrial control systems of electric utilities.”

The Biden administration’s cyber sprint clearly calls for a technology that protects critical energy infrastructure, rather than merely best practice measures and regulations. As seen in the above threat find, Darktrace AI is a powerful technology that leverages unsupervised machine learning to autonomously safeguard critical infrastructure and its suppliers with machine speed and precision.

Darktrace enhances detection, mitigation, and forensic capabilities to detect  sophisticated and novel attacks, along with insider threats and pre-existing infections, using Self-Learning Cyber AI, without rules, signatures, or lists of CVEs. Incident investigations provided in real time by Cyber AI Analyst jumpstart remediation with actionable insights, containing emerging attacks at their early stages, before they escalate into crisis.

Enable near real-time situational awareness and response capabilities

Darktrace immediately understands, identifies, and investigates all anomalous activity in ICS/OT networks, whether human or machine driven. Additionally, Darktrace actions targeted response where appropriate to neutralize threats, either actively or in human confirmation mode. Because Self-learning AI adapts alongside evolutions in the ecosystem, organizations benefit from real-time awareness with no tuning or human input necessary

Deploy technologies to increase visibility of threats in ICS and OT systems

Darktrace contextualizes security events, adapts to novel techniques, and translates findings into a security narrative that can be actioned by humans in minutes. Delivering a unified view across IT and OT systems.

Darktrace detects, investigates, and responds to threats at higher Purdue levels and in IT systems before they ‘spill over’ into OT. ‘Plug and play’ deployment seamlessly integrates with technological architecture, presenting 3D network topology with granular visibility into all users, devices, and subnets.

Darktrace's asset identification continuously catalogues all ICS/OT devices and identifies and investigates all threatening activity indicative of emerging attacks – be it ICS ransomware, APTs, zero-day exploits, insider threats, pre-existing infections, DDoS, crypto-mining, misconfigurations, or never-before-seen attacks.

Thanks to Darktrace analyst Oakley Cox for his insights on the above threat find.

Darktrace model detections:

  • Initial compromise:
  • User / New Admin Credential on Client
  • Data exfiltration:
  • Anomalous Connection / Uncommon 1 GiB Outbound
  • Anomalous Connection / Low and Slow Exfiltration
  • Device / Anomalous SMB Followed by Multiple Model Breaches
  • Anomalous Connection / Download and Upload
  • File encryption:
  • Compromise / Ransomware / Suspicious SMB Activity
  • Anomalous Connection / SMB Enumeration
  • Device / Anomalous RDP Followed by Multiple Model Breaches
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Anomalous Connection / Sustained MIME Type Conversion
  • Anomalous Connection / Suspicious Read Write Ratio
  • Device / Multiple Lateral Movement Model Breaches

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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May 12, 2026

Resilience at the Speed of AI: Defending the Modern Campus with Darktrace

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Why higher education is a different cybersecurity battlefield

After four decades in IT, now serving as both CIO and CISO, I’ve learned one simple truth: cybersecurity is never “done.” It’s a constant game of cat and mouse. Criminals evolve. Technologies advance. Regulations expand. But in higher education, the challenge is uniquely complex.

Unlike a bank or a military installation, we can’t lock down networks to a narrow set of approved applications. Higher education environments are open by design. Students collaborate globally, faculty conduct cutting-edge research, and administrators manage critical operations, all of which require seamless access to the internet, global networks, cloud platforms, and connected systems.

Combine that openness with expanding regulatory mandates and tight budgets, and the balancing act becomes clear.

Threat actors don’t operate under the same constraints. Often well-funded and sponsored by nation-states with significant resources, they’re increasingly organized, strategic, and innovative.

That sophistication shows up in the tactics we face every day, from social engineering and ransomware to AI-driven impersonation attacks. We’re dealing with massive volumes of data, countless signals, and a very small window between detection and damage.

No human team, no matter how talented or how numerous, can manually sift through that noise at the speed required.

Discovering a force multiplier

Nothing in cybersecurity is 100% foolproof. I never “set it and forget it.” But for institutions balancing rising threats and finite resources, the Darktrace ActiveAI Security Platform™ offers something incredibly valuable: peace of mind through speed and scale.

It closes the gap between detection and response in a way humans can’t possibly match. At the speed of light, it can quarantine, investigate, and contain anomalous activity.

I’ve purchased and deployed Darktrace three separate times at three different institutions because I’ve seen firsthand what it can do and what it enables teams like mine to achieve.

I first encountered Darktrace while serving as CIO for a large multi-campus college system. What caught my attention was Darktrace's Self-Learning AI, and its ability to learn what "normal" looked like across our network. Instead of relying solely on static signatures or rigid rules, Darktrace built a behavioral baseline unique to our environment and alerted us in real time when something simply didn’t look right.

In higher education, where strict lockdowns aren’t realistic, that behavioral model made all the difference. We deployed it across five campuses, and the impact was immediate. Operating 24/7, Darktrace surfaced threats in ways our team couldn’t replicate manually.

Over time, the Darktrace platform evolved alongside the changing threat landscape, expanding into intrusion prevention, cloud visibility, and email security. At subsequent institutions, including Washington College, Darktrace was one of my first strategic investments.

Revealing the hidden threat other tools missed

One of the most surprising investigations of my career involved a data leak. Leadership suspected sensitive information from high-level meetings was being exposed, but our traditional tools couldn’t provide any answers.

Using Darktrace’s deep network visibility, down to packet-level data, we traced unusual connections to our CCTV camera system, which had been configured with a manufacturer’s default password. A small group of employees had hacked into the CCTV cameras, accessed audio-enabled recordings from boardroom meetings, and stored copies locally.

No other tool in our environment could have surfaced those connections the way Darktrace did. It was a clear example of why using AI to deeply understand how your organization, systems, and tools normally behave, matters: threats and risks don’t always look the way we expect.

Elevating a D-rating into a A-level security program

When I arrived at my last CISO role, the institution had recently experienced a significant ransomware attack. Attackers located  data  which informed their setting  ransom demands to an amount they knew would likely result in payment. It was a sobering example of how calculated and strategic modern cybercriminals have become.

Third-party cyber ratings reflected that reality, with a  D rating.

To raise the bar, we implemented a comprehensive security program and integrated layered defenses; -deploying state of the art tools and methods-  across the environment, with Darktrace at its core.

After a 90-day learning period to establish our behavioral baseline, we transitioned the platform into fully autonomous mode. In a single 30-day span, Darktrace conducted more than 2,500 investigations and autonomously resolved 92% of all false positives.

For a small team, that’s transformative. Instead of drowning in alerts, my staff focused on less than  200 meaningful cases that warranted human review.

Today, we maintain a perfect A rating from third-party assessors and have remained cybersafe.

Peace of mind isn’t about complacency

The effect of Darktrace as a force multiplier has a real human impact.

With the time reclaimed through automation, we expanded community education programs and implemented simulated phishing exercises. Through sustained training and awareness efforts, we reduced social engineering susceptibility from nearly 45% to under 5%.

On a personal level, Darktrace allows me to sleep better at night and take time off knowing we have intelligent systems monitoring and responding around the clock. For any CIO or CISO carrying institutional risk on their shoulders, that matters.

The next era: AI vs. AI

A new chapter in cybersecurity is unfolding as adversaries leverage AI to enhance scale, speed, and believability. Phishing campaigns are more personalized, impersonation attempts are more precise, and deepfake video technology, including live video, is disturbingly authentic. At the same time, organizations are rapidly adopting AI across their own environments —from GenAI assistants to embedded tools to autonomous agents. These systems don’t operate within fixed rules. They act across email, cloud, SaaS, and identity systems, often with broad permissions, and their behavior can evolve over time in ways that are difficult to predict or control.

That creates a new kind of security challenge. It’s not just about defending against AI-powered threats but understanding and governing how AI behaves within your environment, including what it can access, how it acts, and where risk begins to emerge.

From my perspective, this is a natural next step for Darktrace.

Darktrace brings a level of maturity and behavioral understanding uniquely suited to the complexity of AI environments. Self-Learning AI learns the normal patterns of each business to interpret context, uncover subtle intent, and detect meaningful deviations without relying on predefined rules or signatures. Extending into securing AI by bringing real-time visibility and control to GenAI assistants, AI agents, development environments and Shadow AI, feels like the logical evolution of what Darktrace already does so well.

Just as importantly, Darktrace is already built for dynamic, cross-domain environments where risk doesn’t sit in a single tool or control plane. In higher education, activity already spans multiple systems and, with AI, that interconnection only accelerates.

Having deployed Darktrace multiple times, I have confidence it’s uniquely positioned to lead in this space and help organizations adopt AI with greater visibility and control.

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Since authoring this blog, Irving Bruckstein has transitioned to the role of Chief Executive Officer of the Cyberaigroup.

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About the author
Irving Bruckstein
CEO CyberAIgroup

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May 11, 2026

The Next Step After Mythos: Defending in a World Where Compromise is Expected

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Is Anthropic’s Mythos a turning point for cybersecurity?

Anthropic’s recent announcements around their Mythos model, alongside the launch of Project Glasswing, have generated significant interest across the cybersecurity industry.

The closed-source nature of the Mythos model has understandably attracted a degree of skepticism around some of the claims being made. Additionally, Project Glasswing was initially positioned as a way for software vendors to accelerate the proactive discovery of vulnerabilities in their own code; however, much of the attention has focused on the potential for AI to identify exploitable vulnerabilities for those with malicious intent.

Putting questions around the veracity of those claims to one side – which, for what it’s worth, do appear to be at least partially endorsed by independent bodies such as the UK’s AI Security Institute – this should not be viewed as a critical turning point for the industry. Rather, it reflects the natural direction of travel.

How Mythos affects cybersecurity teams  

At Darktrace, extolling the virtues of AI within cybersecurity is understandably close to our hearts. However, taking a step back from the hype, we’d like to consider what developments like this mean for security teams.

Whether it’s Mythos or another model yet to be released, it’s worth remembering that there is no fundamental difference between an AI discovered vulnerability and one discovered by a human. The change is in the pace of discovery and, some may argue, the lower the barrier to entry.

In the hands of a software developer, this is unquestionably positive. Faster discovery enables earlier remediation and more proactive security. But in the hands of an attacker, the same capability will likely lead to a greater number of exploitable vulnerabilities being used in the wild and, critically, vulnerabilities that are not yet known to either the vendor or the end user.

That said, attackers have always been able to find exploitable vulnerabilities and use them undetected for extended periods of time. The use of AI does not fundamentally change this reality, but it does make the process faster and, unfortunately, more likely to occur at scale.

While tools such as Darktrace / Attack Surface Management and / Proactive Exposure Management  can help security teams prioritize where to patch, the emergence of AI-driven vulnerability discovery reinforces an important point: patching alone is not a sufficient control against modern cyber-attacks.

Rethinking defense for a world where compromise is expected

Rather than assuming vulnerabilities can simply be patched away, defenders are better served by working from the assumption that their software is already vulnerable - and always will be -and build their security strategy accordingly.

Under that assumption, defenders should expect initial access, particularly across internet exposed assets, to become easier for attackers. What matters then is how quickly that foothold is detected, contained, and prevented from expanding.

For defenders, this places renewed emphasis on a few core capabilities:

  • Secure-by-design architectures and blast radius reduction, particularly around identity, MFA, segmentation, and Zero Trust principles
  • Early, scalable detection and containment, favoring behavioral and context-driven signals over signatures alone
  • Operational resilience, with the expectation of more frequent early-stage incidents that must be managed without burning out teams

How Darktrace helps organizations proactively defend against cyber threats

At Darktrace, we support security teams across all three of these critical capabilities through a multi-layered AI approach. Our Self-Learning AI learns what’s normal for your organization, enabling real-time threat detection, behavioral prediction, incident investigation and autonomous response. - all while empowering your security team with visibility and control.

To learn more about Darktrace’s application of AI to cybersecurity download our White Paper here.  

Reducing blast radius through visibility and control

Secure-by-design principles depend on understanding how users, devices, and systems behave. By learning the normal patterns of identity and network activity, Darktrace helps teams identify when access is being misused or when activity begins to move beyond expected boundaries. This makes it possible to detect and contain lateral movement early, limiting how far an attacker can progress even after initial access.

Detecting and containing threats at the earliest stage  

As AI accelerates vulnerability discovery, defenders need to identify exploitation before it is formally recognized. Darktrace’s behavioral understanding approach enables detection of subtle deviations from normal activity, including those linked to previously unknown vulnerabilities.

A key example of this is our research on identifying cyber threats before public CVE disclosures, demonstrating that assessing activity against what is normal for a specific environment, rather than relying on predefined indicators of compromise, enables detection of intrusions exploiting previously unknown vulnerabilities days or even weeks before details become publicly available.

Additionally, our Autonomous Response capability provides fast, targeted containment focused on the most concerning events, while allowing normal business operations to continue. This has consistently shown that even when attackers use techniques never seen before, Darktrace’s Autonomous Response can contain threats before they have a chance to escalate.

Scaling response without increasing operational burden

As early-stage incidents become more frequent, the ability to investigate and respond efficiently becomes critical. Darktrace’s Cyber AI Analyst’s AI-driven investigation capabilities automatically correlate activity across the environment, prioritizing the most significant threats and reducing the need for manual triage. This allows security teams to respond faster and more consistently, without increasing workload or burnout.

What effective defense looks like in an AI-accelerated landscape

Developments like Mythos highlight a reality that has been building for some time: the window between exposure and exploitation is shrinking, and in many cases, it may disappear entirely. In that environment, relying on patching alone becomes increasingly reactive, leaving little room to respond once access has been established.

The more durable approach is to assume that compromise will occur and focus on controlling what happens next. That means identifying early signs of misuse, containing threats before they spread, and maintaining visibility across the environment so that isolated signals can be understood in context.

AI plays a role on both sides of this equation. While it enables attackers to move faster, it also gives defenders the ability to detect subtle changes in behavior, prioritize what matters, and respond in real time. The advantage will not come from adopting AI in isolation, but from applying it in a way that reduces the gap between detection and action.

AI may be accelerating parts of the attack lifecycle, but the fundamentals of defense, detection, and containment still apply. If anything, they matter more than ever – and AI is just as powerful a tool for defenders as it is for attackers.

To learn more about Darktrace and Mythos read more on our blog: Mythos vs Ethos: Defending in an Era of AI‑Accelerated Vulnerability Discovery

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Toby Lewis
Head of Threat Analysis
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