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December 31, 2024

Defending AITM Phishing and Mamba Attacks

Analyze the challenges posed by AITM phishing threats and Mamba 2FA, and discover how to safeguard your systems effectively.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Patrick Anjos
Senior Cyber Analyst
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31
Dec 2024

What are Adversary-in-the-Middle (AiTM) phishing kits?

Phishing-as-a-Service (PhaaS) platforms have significantly lowered the barriers to entry for cybercriminals, enabling a new wave of sophisticated phishing attacks. Among the most concerning developments in this landscape is the emergence of Adversary-in-the-Middle (AiTM) phishing kits, which enhance traditional phishing tactics by allowing attackers to intercept and manipulate communications in real-time. The PhaaS marketplace offers a wide variety of innovative capabilities, with basic services starting around USD 120 and more advanced services costing around USD 250 monthly [1].

These AiTM kits are designed to create convincing decoy pages that mimic legitimate login interfaces, often pre-filling user information to increase credibility. By acting as a man-in-the-middle, attackers can harvest sensitive data such as usernames, passwords, and even multi-factor authentication (MFA) tokens without raising immediate suspicion. This capability not only makes AiTM attacks more effective but also poses a significant challenge for cybersecurity defenses [2].

Mamba 2FA is one such example of a PhaaS strain with AiTM capabilities that has emerged as a significant threat to users of Microsoft 365 and other enterprise systems. Discovered in May 2024, Mamba 2FA employs advanced AiTM tactics to bypass MFA, making it particularly dangerous for organizations relying on these security measures.

What is Mamba 2FA?

Phishing Mechanism

Mamba 2FA employs highly convincing phishing pages that closely mimic legitimate Microsoft services like OneDrive and SharePoint. These phishing URLs are crafted with a specific structure, incorporating Base64-encoded parameters. This technique allows attackers to tailor the phishing experience to the targeted organization, making the deception more effective. If an invalid parameter is detected, users are redirected to a benign error page, which helps evade automated detection systems [5].

Figure 1: Phishing page mimicking the Microsoft OneDrive service.

Real-Time Communication

A standout feature of Mamba 2FA is its use of the Socket.IO JavaScript library. This library facilitates real-time communication between the phishing page and the attackers' backend servers. As users input sensitive information, such as usernames, passwords, and MFA tokens on the phishing site, this data is immediately relayed to the attackers, enabling swift unauthorized access [5].

Multi-Factor Authentication Bypass

Mamba 2FA specifically targets MFA methods that are not resistant to phishing, such as one-time passwords (OTPs) and push notifications. When a user enters their MFA token, it is captured in real-time by the attackers, who can then use it to access the victim's account immediately. This capability significantly undermines traditional security measures that rely on MFA for account protection.

Infrastructure and Distribution

The platform's infrastructure consists of two main components: link domains and relay servers. Link domains handle initial phishing attempts, while relay servers are responsible for stealing credentials and completing login processes on behalf of the attacker. The relay servers are designed to mask their IP addresses by using proxy services, making it more difficult for security systems to block them [3].

Evasion Techniques

To evade detection by security tools, Mamba 2FA employs several strategies:

  • Sandbox Detection: The platform can detect if it is being analyzed in a sandbox environment and will redirect users to harmless pages like Google’s 404 error page.
  • Dynamic URL Generation: The URLs used in phishing attempts are frequently rotated and often short-lived to avoid being blacklisted by security solutions.
  • HTML Attachments: Phishing emails often include HTML attachments that appear benign but contain hidden JavaScript that redirects users to the phishing page [5].

Darktrace’s Coverage of Mamba 2FA

Starting in July 2024, the Darktrace Threat Research team detected a sudden rise in Microsoft 365 customer accounts logging in from unusual external sources. These accounts were accessed from an anomalous endpoint, 2607:5500:3000:fea[::]2, and exhibited unusual behaviors upon logging into Software-as-a-Service (SaaS) accounts. This activity strongly correlates with a phishing campaign using Mamba 2FA, first documented in late June 2024 and tracked as Mamba 2FA by Sekoia [2][3].

Darktrace / IDENTITY  was able to identify the initial stages of the Mamba 2FA campaign by correlating subtle anomalies, such as unusual SaaS login locations. Using AI based on peer group analysis, it detected unusual behavior associated with these attacks. By leveraging Autonomous Response actions, Darktrace was able to neutralize these threats in every instance of the campaign detected.

On July 23, a SaaS user was observed logging in from a rare ASN and IP address, 2607:5500:3000:fea::2, originating from the US and successfully passed through MFA authentication.

Figure 2: Model Alert Event Log showing Darktrace’s detection of a SaaS user mailbox logging in from an unusual source it correlates with Mamba 2FA relay server.

Almost an hour later, the SaaS user was observed logging in from another suspicious IP address, 45.133.172[.]86, linked to ASN AS174 COGENT-174. This IP, originating from the UK, successfully passed through MFA validation.

Following this unusual access, the SaaS user was notably observed reading emails and files that could contain sensitive payment and contract information. This behavior suggests that the attacker may have been leveraging contextual information about the target to craft further malicious phishing emails or fraudulent invoices. Subsequently, the user was detected creating a new mailbox rule titled 'fdsdf'. This rule was configured to redirect emails from a specific domain to the 'Deleted Items' folder and automatically mark them as read.

Implications of Unusual Email Rules

Such unusual email rule configurations are a common tactic employed by attackers. They often use these rules to automatically forward emails containing sensitive keywords—such as "invoice”, "payment", or "confidential"—to an external address. Additionally, these rules help conceal malicious activities, keeping them hidden from the target and allowing the attacker to operate undetected.

Figure 3: The model alert “SaaS / Compliance / Anomalous New Email Rule,” pertaining to the unusual email rule created by the SaaS user named ‘fdsdf’.

Blocking the action

A few minutes later, the SaaS user from the unusual IP address 45.133.172[.]86 was observed attempting to send an email with the subject “RE: Payments.” Subsequently, Darktrace detected the user engaging in activities that could potentially establish persistence in the compromised account, such as registering a new authenticator app. Recognizing this sequence of anomalous behaviors, Darktrace implemented an Autonomous Response inhibitor, disabling the SaaS user for two hours. This action effectively contained potential malicious activities, such as the distribution of phishing emails and fraudulent invoices, and gave the customer’s security team the necessary time to conduct a thorough investigation and implement appropriate security measures.

Figure 4: Device Event Log displaying Darktrace’s Autonomous Response taking action by blocking the SaaS account.
Figure 5: Darktrace / IDENTITY highlighting the 16 model alerts that triggered during the observed compromise.

In another example from mid-July, similar activities related to the campaign were observed on another customer network. A SaaS user was initially detected logging in from the unusual external endpoint 2607:5500:3000:fea[::]2.

Figure 6: The SaaS / Compromise / SaaS Anomaly Following Anomalous Login model alert was triggered by an unusual login from a suspicious IP address linked to Mamba 2FA.

A few minutes later, in the same manner as demonstrated in the previous case, the actor was observed logging in from another rare endpoint, 102.68.111[.]240. However, this time it was from a source IP located in Lagos, Nigeria, which no other user on the network had been observed connecting from. Once logged in, the SaaS user updated the settings to "User registered Authenticator App with Notification and Code," a possible attempt to maintain persistence in the SaaS account.

Figure 7: Darktrace / IDENTITY highlighted the regular locations for the SaaS user. The rarity scores associated with the Mamba 2FA IP location and another IP located in Nigeria were classified as having very low regularity scores for this user.

Based on unusual patterns of user behavior, a Cyber AI Analyst Incident was also generated, detailing all potential account hijacking activities. Darktrace also applied an Autonomous Response action, disabling the user for over five hours. This swift action was crucial in preventing further unauthorized access, potential data breaches and further implications.

Figure 8: Cyber AI Analyst Incident detailing the unusual activities related to the SaaS account hijacking.

Since the customer had subscribed to Darktrace Security Operations Centre (SOC) services, Darktrace analysts conducted an additional human investigation confirming the account compromise.

How Darktrace Combats Phishing Threats

The initial entry point for Mamba 2FA account compromises primarily involves phishing campaigns using HTML attachments and deceptive links. These phishing attempts are designed to mimic legitimate Microsoft services, such as OneDrive and SharePoint, making them appear authentic to unsuspecting users. Darktrace / EMAIL leverages multiple capabilities to analyze email content for known indicators of phishing. This includes looking for suspicious URLs, unusual attachments (like HTML files with embedded JavaScript), and signs of social engineering tactics commonly used in phishing campaigns like Mamba 2FA. With these capabilities, Darktrace successfully detected Mamba 2FA phishing emails in networks where this tool is integrated into the security layers, consequently preventing further implications and account hijacks of their users.

Mamba 2FA URL Structure and Domain Names

The URL structure used in Mamba 2FA phishing attempts is specifically designed to facilitate the capture of user credentials and MFA tokens while evading detection. These phishing URLs typically follow a pattern that incorporates Base64-encoded parameters, which play a crucial role in the operation of the phishing kit.

The URLs associated with Mamba 2FA phishing pages generally follow this structure [6]:

https://{domain}/{m,n,o}/?{Base64 string}

Below are some potential Mamba 2FA phishing emails, with the Base64 strings already decoded, that were classified as certain threats by Darktrace / EMAIL. This classification was based on identifying multiple suspicious characteristics, such as HTML attachments containing JavaScript code, emails from senders with no previous association with the recipients, analysis of redirect links, among others. These emails were autonomously blocked from being delivered to users' inboxes.

Figure 9: Darktrace / EMAIL highlighted a possible phishing email from Mamba 2FA, which was classified as a 100% anomaly.
Figure 10: Darktrace / EMAIL highlighted a URL that resembles the characteristics associated with Mamba 2FA.

Conclusion

The rise of PhaaS platforms and the advent of AiTM phishing kits represent a concerning evolution in cyber threats, pushing the boundaries of traditional phishing tactics and exposing significant vulnerabilities in current cybersecurity defenses. The ability of these attacks to effortlessly bypass traditional security measures like MFA underscores the need for more sophisticated, adaptive strategies to combat these evolving threats.

By identifying and responding to anomalous activities within Microsoft 365 accounts, Darktrace not only highlights the importance of comprehensive monitoring but also sets a new standard for proactive threat detection. Furthermore, the autonomous threat response capabilities and the exceptional proficiency of Darktrace / EMAIL in intercepting and neutralizing sophisticated phishing attacks illustrate a robust defense mechanism that can effectively safeguard users and maintain the integrity of digital ecosystems.

Credit to Patrick Anjos (Senior Cyber Analyst) and Nahisha Nobregas (Senior Cyber Analyst)

Get the latest insights on emerging cyber threats

Attackers are adapting, are you ready? This report explores the latest trends shaping the cybersecurity landscape and what defenders need to know in 2025.

  • Identity-based attacks: How attackers are bypassing traditional defenses
  • Zero-day exploitation: The rise of previously unknown vulnerabilities
  • AI-driven threats: How adversaries are leveraging AI to outmaneuver security controls

Stay ahead of evolving threats with expert analysis from Darktrace. Download the report here.

Appendices

Darktrace Model Detections

  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Access / Unusual External Source for SaaS Credential Use
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Email Nexus / Suspicious Internal Exchange Activity
  • SaaS / Compliance / Anomalous New Email Rule
  • SaaS / Email Nexus / Possible Outbound Email Spam
  • SaaS / Compromise / Unusual Login and Account Update
  • SaaS / Compromise / SaaS Anomaly Following Anomalous Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent
  • SaaS / Unusual Activity / Multiple Unusual SaaS Activities
  • SaaS / Email Nexus / Unusual Login Location Following Link to File Storage
  • SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential
  • IaaS / Compliance / Uncommon Azure External User Invite
  • SaaS / Compliance / M365 External User Added to Group
  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS/ Unusual Activity / Unusual MFA Auth and SaaS Activity
  • SaaS / Compromise / Unusual Login and Account Update

Cyber AI Analyst Incidents:

  • Possible Hijack of Office365 Account
  • Possible Hijack of AzureActiveDirectory Account
  • Possible Unsecured Office365 Resource

List of Indicators of Compromise (IoCs)

IoC       Type    Description + Confidence

2607:5500:3000:fea[::]2 - IPv6 - Possible Mamba 2FA relay server

2607:5500:3000:1cab:[:]2 - IPv6 - Possible Mamba 2FA relay server

References

1.     https://securityaffairs.com/136953/cyber-crime/caffeine-phishing-platform.html

2.     https://any.run/cybersecurity-blog/analysis-of-the-phishing-campaign/

3.     https://www.bleepingcomputer.com/news/security/new-mamba-2fa-bypass-service-targets-microsoft-365-accounts/

4.     https://cyberinsider.com/microsoft-365-accounts-targeted-by-new-mamba-2fa-aitm-phishing-threat/

5.     https://blog.sekoia.io/mamba-2fa-a-new-contender-in-the-aitm-phishing-ecosystem/

MITRE ATT&CK Mapping

Tactic – Technique

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - Cloud Accounts

DISCOVERY - Cloud Service Dashboard

RESOURCE DEVELOPMENT - Compromise Accounts

CREDENTIAL ACCESS - Steal Web Session Cookie

PERSISTENCE - Account Manipulation

PERSISTENCE - Outlook Rules

RESOURCE DEVELOPMENT - Email Accounts

INITIAL ACCESS - Phishing

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Patrick Anjos
Senior Cyber Analyst

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December 23, 2025

How to Secure AI in the Enterprise: A Practical Framework for Models, Data, and Agents

How to secure AI in the enterprise: A practical framework for models, data, and agents Default blog imageDefault blog image

Introduction: Why securing AI is now a security priority

AI adoption is at the forefront of the digital movement in businesses, outpacing the rate at which IT and security professionals can set up governance models and security parameters. Adopting Generative AI chatbots, autonomous agents, and AI-enabled SaaS tools promises efficiency and speed but also introduces new forms of risk that traditional security controls were never designed to manage. For many organizations, the first challenge is not whether AI should be secured, but what “securing AI” actually means in practice. Is it about protecting models? Governing data? Monitoring outputs? Or controlling how AI agents behave once deployed?  

While demand for adoption increases, securing AI use in the enterprise is still an abstract concept to many and operationalizing its use goes far beyond just having visibility. Practitioners need to also consider how AI is sourced, built, deployed, used, and governed across the enterprise.

The goal for security teams: Implement a clear, lifecycle-based AI security framework. This blog will demonstrate the variety of AI use cases that should be considered when developing this framework and how to frame this conversation to non-technical audiences.  

What does “securing AI” actually mean?

Securing AI is often framed as an extension of existing security disciplines. In practice, this assumption can cause confusion.

Traditional security functions are built around relatively stable boundaries. Application security focuses on code and logic. Cloud security governs infrastructure and identity. Data security protects sensitive information at rest and in motion. Identity security controls who can access systems and services. Each function has clear ownership, established tooling, and well-understood failure modes.

AI does not fit neatly into any of these categories. An AI system is simultaneously:

  • An application that executes logic
  • A data processor that ingests and generates sensitive information
  • A decision-making layer that influences or automates actions
  • A dynamic system that changes behavior over time

As a result, the security risks introduced by AI cuts across multiple domains at once. A single AI interaction can involve identity misuse, data exposure, application logic abuse, and supply chain risk all within the same workflow. This is where the traditional lines between security functions begin to blur.

For example, a malicious prompt submitted by an authorized user is not a classic identity breach, yet it can trigger data leakage or unauthorized actions. An AI agent calling an external service may appear as legitimate application behavior, even as it violates data sovereignty or compliance requirements. AI-generated code may pass standard development checks while introducing subtle vulnerabilities or compromised dependencies.

In each case, no single security team “owns” the risk outright.

This is why securing AI cannot be reduced to model safety, governance policies, or perimeter controls alone. It requires a shared security lens that spans development, operations, data handling, and user interaction. Securing AI means understanding not just whether systems are accessed securely, but whether they are being used, trained, and allowed to act in ways that align with business intent and risk tolerance.

At its core, securing AI is about restoring clarity in environments where accountability can quickly blur. It is about knowing where AI exists, how it behaves, what it is allowed to do, and how its decisions affect the wider enterprise. Without this clarity, AI becomes a force multiplier for both productivity and risk.

The five categories of AI risk in the enterprise

A practical way to approach AI security is to organize risk around how AI is used and where it operates. The framework below defines five categories of AI risk, each aligned to a distinct layer of the enterprise AI ecosystem  

How to Secure AI in the Enterprise:

  • Defending against misuse and emergent behaviors
  • Monitoring and controlling AI in operation
  • Protecting AI development and infrastructure
  • Securing the AI supply chain
  • Strengthening readiness and oversight

Together, these categories provide a structured lens for understanding how AI risk manifests and where security teams should focus their efforts.

1. Defending against misuse and emergent AI behaviors

Generative AI systems and agents can be manipulated in ways that bypass traditional controls. Even when access is authorized, AI can be misused, repurposed, or influenced through carefully crafted prompts and interactions.

Key risks include:

  • Malicious prompt injection designed to coerce unwanted actions
  • Unauthorized or unintended use cases that bypass guardrails
  • Exposure of sensitive data through prompt histories
  • Hallucinated or malicious outputs that influence human behavior

Unlike traditional applications, AI systems can produce harmful outcomes without being explicitly compromised. Securing this layer requires monitoring intent, not just access. Security teams need visibility into how AI systems are being prompted, how outputs are consumed, and whether usage aligns with approved business purposes

2. Monitoring and controlling AI in operation

Once deployed, AI agents operate at machine speed and scale. They can initiate actions, exchange data, and interact with other systems with little human oversight. This makes runtime visibility critical.

Operational AI risks include:

  • Agents using permissions in unintended ways
  • Uncontrolled outbound connections to external services or agents
  • Loss of forensic visibility into ephemeral AI components
  • Non-compliant data transmission across jurisdictions

Securing AI in operation requires real-time monitoring of agent behavior, centralized control points such as AI gateways, and the ability to capture agent state for investigation. Without these capabilities, security teams may be blind to how AI systems behave once live, particularly in cloud-native or regulated environments.

3. Protecting AI development and infrastructure

Many AI risks are introduced long before deployment. Development pipelines, infrastructure configurations, and architectural decisions all influence the security posture of AI systems.

Common risks include:

  • Misconfigured permissions and guardrails
  • Insecure or overly complex agent architectures
  • Infrastructure-as-Code introducing silent misconfigurations
  • Vulnerabilities in AI-generated code and dependencies

AI-generated code adds a new dimension of risk, as hallucinated packages or insecure logic may be harder to detect and debug than human-written code. Securing AI development means applying security controls early, including static analysis, architectural review, and continuous configuration monitoring throughout the build process.

4. Securing the AI supply chain

AI supply chains are often opaque. Models, datasets, dependencies, and services may come from third parties with varying levels of transparency and assurance.

Key supply chain risks include:

  • Shadow AI tools used outside approved controls
  • External AI agents granted internal access
  • Suppliers applying AI to enterprise data without disclosure
  • Compromised models, training data, or dependencies

Securing the AI supply chain requires discovering where AI is used, validating the provenance and licensing of models and data, and assessing how suppliers process and protect enterprise information. Without this visibility, organizations risk data leakage, regulatory exposure, and downstream compromise through trusted integrations.

5. Strengthening readiness and oversight

Even with strong technical controls, AI security fails without governance, testing, and trained teams. AI introduces new incident scenarios that many security teams are not yet prepared to handle.

Oversight risks include:

  • Lack of meaningful AI risk reporting
  • Untested AI systems in production
  • Security teams untrained in AI-specific threats

Organizations need AI-aware reporting, red and purple team exercises that include AI systems, and ongoing training to build operational readiness. These capabilities ensure AI risks are understood, tested, and continuously improved, rather than discovered during a live incident.

Reframing AI security for the boardroom

AI security is not just a technical issue. It is a trust, accountability, and resilience issue. Boards want assurance that AI-driven decisions are reliable, explainable, and protected from tampering.

Effective communication with leadership focuses on:

  • Trust: confidence in data integrity, model behavior, and outputs
  • Accountability: clear ownership across teams and suppliers
  • Resilience: the ability to operate, audit, and adapt under attack or regulation

Mapping AI security efforts to recognized frameworks such as ISO/IEC 42001 and the NIST AI Risk Management Framework helps demonstrate maturity and aligns AI security with broader governance objectives.

Conclusion: Securing AI is a lifecycle challenge

The same characteristics that make AI transformative also make it difficult to secure. AI systems blur traditional boundaries between software, users, and decision-making, expanding the attack surface in subtle but significant ways.

Securing AI requires restoring clarity. Knowing where AI exists, how it behaves, who controls it, and how it is governed. A framework-based approach allows organizations to innovate with AI while maintaining trust, accountability, and control.

The journey to secure AI is ongoing, but it begins with understanding the risks across the full AI lifecycle and building security practices that evolve alongside the technology.

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About the author
Brittany Woodsmall
Product Marketing Manager, AI & Attack Surface

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December 22, 2025

The Year Ahead: AI Cybersecurity Trends to Watch in 2026

2026 cyber threat trendsDefault blog imageDefault blog image

Introduction: 2026 cyber trends

Each year, we ask some of our experts to step back from the day-to-day pace of incidents, vulnerabilities, and headlines to reflect on the forces reshaping the threat landscape. The goal is simple:  to identify and share the trends we believe will matter most in the year ahead, based on the real-world challenges our customers are facing, the technology and issues our R&D teams are exploring, and our observations of how both attackers and defenders are adapting.  

In 2025, we saw generative AI and early agentic systems moving from limited pilots into more widespread adoption across enterprises. Generative AI tools became embedded in SaaS products and enterprise workflows we rely on every day, AI agents gained more access to data and systems, and we saw glimpses of how threat actors can manipulate commercial AI models for attacks. At the same time, expanding cloud and SaaS ecosystems and the increasing use of automation continued to stretch traditional security assumptions.

Looking ahead to 2026, we’re already seeing the security of AI models, agents, and the identities that power them becoming a key point of tension – and opportunity -- for both attackers and defenders. Long-standing challenges and risks such as identity, trust, data integrity, and human decision-making will not disappear, but AI and automation will increase the speed and scale of the cyber risk.  

Here's what a few of our experts believe are the trends that will shape this next phase of cybersecurity, and the realities organizations should prepare for.  

Agentic AI is the next big insider risk

In 2026, organizations may experience their first large-scale security incidents driven by agentic AI behaving in unintended ways—not necessarily due to malicious intent, but because of how easily agents can be influenced. AI agents are designed to be helpful, lack judgment, and operate without understanding context or consequence. This makes them highly efficient—and highly pliable. Unlike human insiders, agentic systems do not need to be socially engineered, coerced, or bribed. They only need to be prompted creatively, misinterpret legitimate prompts, or be vulnerable to indirect prompt injection. Without strong controls around access, scope, and behavior, agents may over-share data, misroute communications, or take actions that introduce real business risk. Securing AI adoption will increasingly depend on treating agents as first-class identities—monitored, constrained, and evaluated based on behavior, not intent.

-- Nicole Carignan, SVP of Security & AI Strategy

Prompt Injection moves from theory to front-page breach

We’ll see the first major story of an indirect prompt injection attack against companies adopting AI either through an accessible chatbot or an agentic system ingesting a hidden prompt. In practice, this may result in unauthorized data exposure or unintended malicious behavior by AI systems, such as over-sharing information, misrouting communications, or acting outside their intended scope. Recent attention on this risk—particularly in the context of AI-powered browsers and additional safety layers being introduced to guide agent behavior—highlights a growing industry awareness of the challenge.  

-- Collin Chapleau, Senior Director of Security & AI Strategy

Humans are even more outpaced, but not broken

When it comes to cyber, people aren’t failing; the system is moving faster than they can. Attackers exploit the gap between human judgment and machine-speed operations. The rise of deepfakes and emotion-driven scams that we’ve seen in the last few years reduce our ability to spot the familiar human cues we’ve been taught to look out for. Fraud now spans social platforms, encrypted chat, and instant payments in minutes. Expecting humans to be the last line of defense is unrealistic.

Defense must assume human fallibility and design accordingly. Automated provenance checks, cryptographic signatures, and dual-channel verification should precede human judgment. Training still matters, but it cannot close the gap alone. In the year ahead, we need to see more of a focus on partnership: systems that absorb risk so humans make decisions in context, not under pressure.

-- Margaret Cunningham, VP of Security & AI Strategy

AI removes the attacker bottleneck—smaller organizations feel the impact

One factor that is currently preventing more companies from breaches is a bottleneck on the attacker side: there’s not enough human hacker capital. The number of human hands on a keyboard is a rate-determining factor in the threat landscape. Further advancements of AI and automation will continue to open that bottleneck. We are already seeing that. The ostrich approach of hoping that one’s own company is too obscure to be noticed by attackers will no longer work as attacker capacity increases.  

-- Max Heinemeyer, Global Field CISO

SaaS platforms become the preferred supply chain target

Attackers have learned a simple lesson: compromising SaaS platforms can have big payouts. As a result, we’ll see more targeting of commercial off-the-shelf SaaS providers, which are often highly trusted and deeply integrated into business environments. Some of these attacks may involve software with unfamiliar brand names, but their downstream impact will be significant. In 2026, expect more breaches where attackers leverage valid credentials, APIs, or misconfigurations to bypass traditional defenses entirely.

-- Nathaniel Jones, VP of Security & AI Strategy

Increased commercialization of generative AI and AI assistants in cyber attacks

One trend we’re watching closely for 2026 is the commercialization of AI-assisted cybercrime. For example, cybercrime prompt playbooks sold on the dark web—essentially copy-and-paste frameworks that show attackers how to misuse or jailbreak AI models. It’s an evolution of what we saw in 2025, where AI lowered the barrier to entry. In 2026, those techniques become productized, scalable, and much easier to reuse.  

-- Toby Lewis, Global Head of Threat Analysis

Conclusion

Taken together, these trends underscore that the core challenges of cybersecurity are not changing dramatically -- identity, trust, data, and human decision-making still sit at the core of most incidents. What is changing quickly is the environment in which these challenges play out. AI and automation are accelerating everything: how quickly attackers can scale, how widely risk is distributed, and how easily unintended behavior can create real impact. And as technology like cloud services and SaaS platforms become even more deeply integrated into businesses, the potential attack surface continues to expand.  

Predictions are not guarantees. But the patterns emerging today suggest that 2026 will be a year where securing AI becomes inseparable from securing the business itself. The organizations that prepare now—by understanding how AI is used, how it behaves, and how it can be misused—will be best positioned to adopt these technologies with confidence in the year ahead.

Learn more about how to secure AI adoption in the enterprise without compromise by registering to join our live launch webinar on February 3, 2026.  

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