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August 3, 2022

The Risks of Remote Access Tools

Discover how remote access tools in exploitations across OT/ICS and corporate environments benefit from Darktrace's product suite.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dylan Hinz
Cyber Analyst
Written by
Gabriel Few-Wiegratz
Product Marketing Manager, Exposure Management and Incident Readiness
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03
Aug 2022

Understanding remote access tools

In 2022, remote access tools continue to provide versatile support to organizations. By controlling devices remotely from across the globe, IT teams save on response costs, travel times, and can receive remote support from external parties like contractors [1 & 2]. This is particularly relevant in cases involving specialty machines such as OT/ICS systems where physical access is sometimes limited. These tools, however, come with their own risks. The following blog will discuss these risks and how they can be addressed (particularly in OT environments) by looking at two exploit examples from the popular sphere and within the Darktrace customer base. 

What are remote access tools?

One of the most popular remote tools is TeamViewer, a comprehensive videoconferencing and remote management tool which can be used on both desktop and handheld devices[3]. Like other sophisticated tools, when it works as intended, it can seem like magic. However, remote access tools can be exploited and may grant privileged network access to potential threat actors. Although TeamViewer needs to be installed on both perpetrator and victim devices, if an attacker has access to a misconfigured TeamViewer device, it becomes trivial to establish a foothold and deploy malware. 

How secure is remote access?

Security vulnerabilities in remote access tools

In early 2021, remote access tooling was seen on a new scale against the City of Oldsmar’s water treatment plant [4] (Figure 1). Oldsmar manages chemical concentration levels in the water for a 15,000-person city. The water treatment plant had been using TeamViewer to allow employees to share screens and work through IT issues. However, in February an employee noticed he had lost control of his mouse cursor. Initially he was unconcerned; the employee assumed that the cursor was being controlled by his boss, who regularly connected to the computer to monitor the facility’s systems. A few hours later though, the employee again saw his cursor moving out of his control and this time noticed that it was attempting to change levels of sodium hydroxide in the water supply (which is extremely dangerous for human consumption). Thankfully, the employee was able to quickly spot the changes and return them to their normal level. When looking back at the event, the key question posed by officials was where exactly the vulnerability was located in their security stack. [5]. The answer was unclear.

Photograph of compromised water plant in Florida 
Figure 1: Photograph of compromised water plant in Florida 

Tactics and strategies

When attackers get initial network access, the primary challenge for any enterprise is identifying a) that a device compromise has happened and b) how it happened. These were the same challenges seen in the Oldsmar attack. When the first physical signs of compromise occurred (cursor movement), the impacted user was still unsure whether the activity was malicious. A detailed investigation from Dragos revealed the how: evidence of a watering hole, reconnaissance activity a month prior, a targeted variant of the Tofsee botnet, and the potential presence of two separate threat actors [6 & 7]. The answer to both questions pointed to a complex attack. However, with Darktrace these questions become less important. 

How Darktrace stops compromised remote access

Darktrace does not rely on signatures but instead has AI-based models for live detection of these tools and anomalies within the wider network. Regardless of the security ‘hole’, live detection gives security teams the potential to respond in near-live time.

According to Darktrace’s Chief Product Officer, Max Heinemeyer, the Oldsmar attack was possible because it “Abused off-the-shelf tools that were already used by the client, specifically TeamViewer. This tactic, which targeted the domain controller as the initial vector, made the malware deployment easy and effective.” [8]. 

Darktrace has multiple DETECT models to provide visibility over anomalous TeamViewer or remote access tool usage:

·      Compliance / Incoming Remote Access Tool

·      Compliance / Remote Management Tool On Client

·      Compliance / Remote Management Tool On Server

·      Device / Activity Identifier / Teamviewer 

General incoming privileged connections:

·      Compliance / Incoming Remote Desktop

·      Compliance / Incoming SSH

Industrial DETECT can also highlight any new or unusual changes in ICS/OT systems:

·      ICS / Incoming ICS Command

·      ICS / Incoming RDP And ICS Commands

·      ICS / Uncommon ICS Error

Darktrace gives security teams the opportunity for a proactive response, and it is up to those teams to utilize that opportunity. In recent months our SOC Team have also seen remote access controls being abused for high-profile threats. In one example, Darktrace detected a ransomware attack supported by the installation of AnyDesk. 

Initial detection of compromise

In May a company’s mail server was detected making multiple external requests for an unusual file ‘106.exe’ using a PowerShell agent (6b79549200af33bf0322164f8a4d56a0fa08a5a62ab6a5c93a6eeef2065430ce). Although some requests were directed to sinkholes, many were otherwise successful. Subsequently a DDL file with hash f126ce9014ee87de92e734c509e1b5ab71ffb2d5a8b27171da111f96f3ba0e75 (marked by VirusTotal as malicious) was downloaded. This was followed by the installation of AnyDesk: a remote access tool likely deployed for backdoor purposes during further compromises. It is clear the threat actor then moved on to reconnaissance, with new Mimikatz use and a large volume of ICMP and SMBv.1 scanning sessions using a default credential. DCE-RPC calls were also made to the Netlogon service, suggesting a possible attempt to exploit 2020’s Zerologon vulnerability (CVE-2020-1472) [9]. When the customer then discovered a ransom note pertaining to LV (repurposed REvil), Darktrace analysts helped them to re-configure Darktrace RESPOND and turn it to active rather than human confirmation mode (Figure 2). 

Figure 2: Capture of LV ransom note provided by customer

Whilst in this instance the tool was not used for initial access, it was still an important contingency tool to ensure the threat actor’s persistency as the customer tried to respond to the ongoing breach. Yet it was the visibility provided by Darktrace model detection and changes to RESPOND configuration which ensured the customer kept up with this actor and reduced the impact of the attack. 

Looking back at Oldsmar, it is clear that being aware of remote access tools is only half the battle. More importantly, most organizations are asking if their use in attacks can be prevented in the first place. As an off-the-shelf tool, restricting TeamViewer use seems like an easy solution but such tools are often essential for maintenance and support operations. Even if limited to privileged users, these accounts are also subject to potential compromise. Instead, companies can take a large-scale view and consider the environment in which the Oldsmar attack occurred. 

How IT & OT convergence complicated this attack

In this context, the separation of OT and IT systems is a potential solution - if attackers cannot access at-risk systems, then they also cannot attack those systems. However, with recent discourse around the IT-OT convergence and increased use of IoT devices, this separation is increasingly challenging to implement [10]. Complex networking designs, stringent patching requirements and ever-changing business/operational needs are all big considerations when establishing industrial security. In fact, Tenable’s CEO Amit Yoran encouraged less separation following Oldsmar: “There’s business reasons and efficiency reasons that you might want to connect those to be able to predict when parts are going to fail or when outages are going to occur [sic].” [11]. 

When neither addressing remote access use or industrial set-up provides a quick solution, then security teams need to look to third-party support to stop similar attacks. In addition to Darktrace DETECT, our Darktrace PREVENT range with PREVENT/Attack Surface Management (ASM) can also alert security teams to internet-facing devices at risk of remote access exploitation. ASM actively queries the Shodan API for open ports on company websites and exposed servers. This highlights those assets which might be vulnerable to this type of remote access.   

Conclusion

In conclusion, TeamViewer and other remote access tools offer a lot of convenience for security teams but also for attackers. Attackers can remotely access important systems including those in the industrial network and install malware using remote access tools as leverage. Security teams need to know both their normal authorized activities and how to enforce them. With Darktrace DETECT, the tools are given transparency, with Darktrace RESPOND they can be blocked, and now Darktrace PREVENT/ASM helps to mitigate the risk of attack before it happens. As the professional world continues to embrace hybrid working, it becomes increasingly crucial to embrace these types of products and ensure protection against the dangers of unwanted remote access. 

Thanks to Connor Mooney for his contributions to this blog.

Appendices

References 

[1] https://goabacus.com/advantages-and-disadvantages-of-remote-access-service/ 

[2] https://blog.ericom.com/advantages-of-remote-access/ 

[3] https://www.teamviewer.com/en/documents/ 

[4] https://www.wired.com/story/oldsmar-florida-water-utility-hack/ 

[5 & 11] https://www.bankinfosecurity.com/ot-it-integration-raises-risk-for-water-providers-experts-say-a-18841 

[6] https://www.dragos.com/blog/industry-news/a-new-water-watering-hole/ 

[7] https://www.dragos.com/blog/industry-news/recommendations-following-the-oldsmar-water-treatment-facility-cyber-attack/

[8] https://customerportal.darktrace.com/darktrace-blogs/get-blog/53  

[9] https://www.crowdstrike.com/blog/cve-2020-1472-zerologon-security-advisory/

[10] https://www.mckinsey.com/business-functions/operations/our-insights/converge-it-and-ot-to-turbocharge-business-operations-scaling-power

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dylan Hinz
Cyber Analyst
Written by
Gabriel Few-Wiegratz
Product Marketing Manager, Exposure Management and Incident Readiness

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August 21, 2026

AI Agents: Securing the Path from Intent to Action

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The UK’s National Cyber Security Centre (NCSC) recently published guidance on managing the cyber risk of agentic AI. While the document is framed as interim advice as more formal guidance is developed, the framing reflects the current state of the industry: organizations are already deploying agents into production environments while standards, controls, and operating models for autonomous systems remain unsettled. Governance is evolving alongside adoption rather than preceding it, a reality which underscores the importance of robust controls.  

The NCSC’s guidance recommends aligning controls to an agent's level of autonomy, assigning distinct identities, limiting permissions, constraining access to systems and data, monitoring activity, maintaining human oversight, and preserving the ability to intervene when necessary. Most of these recommendations will sound familiar to security teams. The challenge is not the novelty of the controls. It is the type of system those controls now need to govern.

The shift from model security to agent security

For several years, AI security discussions have focused heavily on models. Can a model be manipulated? Jailbroken? Trusted? Can it expose information it should not? Those questions remain important, but they capture only part of the problem. A model generating text is one thing. A system connected to identities, applications, tools, workflows, and business data is another.

The difference becomes clearer when comparing a chatbot that answers questions with an agent that can retrieve customer records, update tickets, invoke tools, trigger workflows, and interact with external systems. The underlying model may be identical. Its access is not. The security question begins to shift from what the model knows to what the system can do.

The same theme appears in the Five Eyes statement released earlier this year, describing AI as a force multiplier that is accelerating both offensive and defensive cyber operations. The NCSC guidance explores what that reality looks like when autonomous systems begin operating inside enterprise environments.

Securing AI agents in operation

The NCSC spends relatively little time debating model behavior and considerably more time discussing identity, permissions, monitoring, oversight, containment, and response. Agents are treated as participants within an environment rather than isolated pieces of technology.  

That's broadly consistent with how we think about the problem at Darktrace.

An agent should not be treated as an extension of a user account. It develops its own behavioral patterns. It accesses systems, interacts with data, invokes tools, and moves across workflows in ways that can be observed independently. Understanding what an agent is permitted to do matters. Understanding how it actually behaves once deployed, and whether that behavior aligns with business intent, matters just as much.

Identity provides an obvious example. The NCSC recommends assigning distinct identities to agents rather than allowing them to disappear into surrounding human or service accounts. Most importantly, assigning agents distinct identities enables independent behavioral monitoring.

Development assumptions vs. real-world behavior

The same principle extends to monitoring. NCSC guidance places agent activity within normal security operations rather than treating it as a separate AI governance function. Many of the controls described are put in place before an agent begins operating. Sandboxing, credential design, approval workflows and human oversight all reflect judgments about how the system is expected to behave and what risks it is likely to create.

Actual use may challenge those assumptions. Access patterns change. Workflows expand. Systems begin interacting with resources they have never touched before. Processes that appeared reasonable during design behave differently in production. Human oversight requirements may turn out to be either excessive or inadequate once the system is operating at scale and operating within the context of unique business processes.

The Five Eyes statement points to a similar issue: organizations need confidence that controls continue to work as intended once systems are exposed to real users, data, tools and operational pressures. Often, the question is not whether an agent is technically allowed to perform an action, but whether its behavior remains consistent with the role it was intended to play.

Monitoring and governance of AI agents go hand-in-hand

This problem is exactly why monitoring and governance should be treated as part of the same process. Governance sets the initial parameters for deployment, while monitoring provides evidence about whether those parameters remain appropriate. That evidence should, in turn, inform changes to permissions, controls and oversight.

This matters increasingly as autonomous systems are integrated into business processes. The relevant risk is shaped not only by the model or agent itself, but by what it can access, what actions it can take, and how its behavior changes in practice.

Developing continuous oversight of AI agent behavior

The implication is clear: governance cannot end at deployment. Organizations need a way to understand how agents behave after deployment, test whether controls remain appropriate, and adjust them as conditions change. That requires visibility not just into technical activity, but into whether that activity makes sense in the context of the business process the agent is intended to support.

This is where business-centric behavioral security can become critical. Risk does not emerge from the model itself: it emerges from the actions an autonomous system takes within the enterprise and the downstream consequences of those actions.  

An agent can operate exactly as intended and still create risk if it accesses sensitive information in an unexpected context, exercises permissions in ways that create unintended exposure, or influences business processes in ways that were not anticipated during design and review.

Traditional governance vs. behavioral analytics

Traditional governance frameworks provide assurance at a point in time. Behavioral security can provide ongoing visibility into how autonomous systems interact with the organization they are meant to serve. Rather than focusing exclusively on model performance or policy compliance, organizations need to understand whether an agent's behavior aligns with business intent, operational expectations, and acceptable risk tolerances as conditions change.

As enterprises move from isolated AI deployments to interconnected ecosystems of agents, visibility into behavior becomes as important as visibility into code. Governance determines what an autonomous system is permitted to do. Behavioral analytics helps determine what it is doing, what business outcomes it is producing, and whether those outcomes remain aligned with the organization's objectives.

[related-resource]

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About the author
Margaret Cunningham, PhD
VP, Security & AI Strategy, Field CISO

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August 19, 2026

When AI Becomes the Lure: A Fake Gemini Installer Delivers Vidar

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Key takeaways

  • Darktrace observed a customer download a fake Google Gemini installer hosted on Google Colab, resulting in the execution of the Vidar information stealer.
  • Darktrace identified the compromise through behavioral indicators, including suspicious process activity, anomalous network communications, and indicators of credential theft, before autonomously containing the threat.
  • The incident highlights how threat actors are increasingly exploiting trusted platforms and a growing interest in AI tools to distribute malware through seemingly legitimate software acquisition workflows.

The Growing Abuse of Generative AI

As organizations are increasingly adopting generative AI tools into their daily workflows, attackers are adapting their distribution methods accordingly too. As part of their day-to-day work, users are now searching for AI assistants, programming tools, browser extensions, desktop applications, and productivity integrations.

Recent reports have highlighted campaigns that use fake AI software and AI-related installers to distribute malware and steal credentials [1]. Researchers have documented campaigns that exploit fake AI-themed websites and services to distribute information stealers and backdoors [2]. Security researchers have also observed attackers disguising malware as legitimate installers for AI software to increase the likelihood of victim interaction and execution [3].

In July 2026, Darktrace observed one such case within a customer environment in the Europe, Middle East and Africa (EMEA) region, where attackers used a fake generative AI installer to deliver the prolific information stealer Vidar. This incident highlights how threat actors are exploiting interest in AI services to distribute established malware using increasingly convincing social engineering techniques.

How a Fake Gemini Installer Delivered Vidar

Initial Access: From Search Result to Malware Download

Unlike many malware campaigns that begin with a phishing email, this activity appears to have originated from a user searching for and downloading software.

Darktrace first observed unusual activity on the customer network after a suspicious executable file was launched from a user’s Download folder. Further investigation revealed that the file purported to be a Google Gemini installer and was named “Download_Google_Gemini_For_Windows.exe”.

During the initial analysis, it was noted that the top search result for the suspicious filename associated pointed to a file hosted on Google Colab, a cloud-based Jupyter notebook platform, commonly used by developers, researchers, and data scientists to run code and machine learning workloads through a web browser. By leveraging another trusted Google platform, the attacker increased the likelihood that users would perceive the download as legitimate, making the lure more convincing to those searching for Gemini-related software.

Figure 1: The Google Colab page containing a download prompt for the fake Google Gemini installer.

Further investigation of the Google Colab page revealed that the download prompt redirected users to a secondary site, hxxps://micronsoftwares[.]com, which posed as a "Windows Software Hub" download page and offered the fake Gemini installer for download.

Figure 2: The secondary website posing as a "Windows Software Hub" download page, which likely hosted the fake Gemini installer.

While the investigation did not uncover any HTTP or file-download telemetry data that conclusively identified the download source, SSL communication sessions with Google Colab were detected immediately before the suspicious file was executed. The timing of these connections suggests that the user interacted with the Colab resource before being redirected to the secondary site from which the executable was downloaded.

The user was not simply tricked into opening an email attachment; instead, the attacker embedded malicious content into a process many users would consider entirely legitimate: searching for and downloading software associated with a trusted platform.

Weaponizing Trusted Platforms

At the time of review (July 15, 2026), Darktrace's Threat Research team confirmed that the Google Colab page was still active and prompting users to download a ZIP archive containing the binary file.

The archive also appeared to contain a README file instructing users to run the binary file with administrator privileges and add it to their antivirus software’s exception lists. These instructions suggest that the campaign relied heavily on social engineering, convincing users to take actions that would facilitate malware execution and potentially bypass security checks.

The use of a legitimate platform also complicates the user’s decision-making. Downloads associated with a trusted service are often perceived as less suspicious than those hosted on unfamiliar domains. When combined with the branding of a widely used AI tool, the lure becomes even more convincing.

Malware Analysis

Darktrace’s Threat Research team identified the executable file as the information-stealing malware Vidar. Analysis revealed that the binary file was a newer Go-compiled variant that communicated with Telegram-based infrastructure. Darktrace’s researchers also identified dtm[.]kijangturbo88[.]top as a command-and-control (C2) endpoint associated with the activity. While the malware itself was not novel, the lure and delivery mechanism was.

For a deeper look at the information stealer, see Darktrace’s 2023 analysis of Vidar.

Figure 3: Darktrace’s detection of the unusual outbound connection associated with the fake Gemini installer.

Shortly after execution, the process established communications with the external IP address 91.98.98[.]86 via port 443, directly linking the executable to suspicious network activity observed on the device. Subsequent open-source intelligence (OSINT) analysis of the revealed multiple malicious associations [5].

Additional Darktrace detections included unusual SSL activity from the affected device. Analysis of related SSL telemetry identified 91.98.111[.]49 as additional infrastructure associated  with the activity [6].

Subsequent alerts from the customer's Microsoft Defender for Endpoint integration later confirmed activity consistent with the theft of browser credentials and other sensitive data from the affected endpoint.

Taken together, these detections provided a clear picture of the attack, from the execution of a suspicious file and unusual network connections to indicators of C2 activity and credential theft.

Figure 4: Darktrace’s detection of anomalous activity following the execution of the fake Gemini installer, seen in the Model Alert Event Log.

Darktrace's Autonomous Response

Following the detection, Darktrace’s Autonomous Response took immediate containment action, including blocking communication with suspicious external infrastructure, including 91.98.98[.]86, and quarantining the compromised device.

Despite the apparent legitimacy of the activity, with the installer hosted on a trusted platform and resembling a routine software download, Darktrace was able to detect and contain the attack because the device's behavior deviated from its normal pattern.

Figure 5: Automated containment actions implemented by Darktrace's Autonomous Response following the detection of activity associated with the fake Gemini installer.

Conclusion

This investigation highlights how threat actors continue to adapt established malware delivery techniques to emerging technology trends. While the malware itself was not new, the distribution method was. By disguising Vidar as a Google Gemini installer and hosting the malicious content on a trusted platform, the attack aligned its lure with a growing behavioral trend: users actively searching for AI tools and services as part of their day-to-day work.

Although fake installers are not a new phenomenon, the rapid rise of generative AI has created new opportunities for threat actors. Rather than relying solely on traditional delivery methods, attackers can now target users who are actively searching for AI applications. As AI adoption continues to accelerate across enterprise environments, organizations should remain alert to campaigns that exploit this interest through fake applications, malicious websites, manipulated search results, the misuse of trusted platforms, and AI-themed social engineering.

Credit to Rushanth Ramanathan (Cyber Analyst) Joanna Ng (Detection Engineer)

Edited by Ryan Traill (Content Manager)

Appendices

Darktrace Model Detections

  • Security Integration / C2 Activity and Integration Detection
  • Endpoint / New Suspicious Executable Launched
  • Endpoint / Process Connection / Unusual Connection from New Process
  • Anomalous Connection / Rare External SSL Self-Signed
  • Security Integration / High Severity Integration Detection
  • Antigena / Network / Significant Anomaly /  Antigena Significant Security Integration and Network Activity Block

•Antigena / Network / Significant Anomaly /  Antigena Significant Anomaly from Client Block

List of Indicators of Compromise (IoCs)

IoC Type Description
Download_Google_Gemini_For_Windows.exe File Fake Gemini-themed installer observed during the investigation.
GoogleAppInstaller.exe File Related executable identified through endpoint telemetry.
91.98.98[.]86 IP Address External destination contacted by the malicious executable.
91.98.111[.]49 IP Address Related infrastructure identified through SSL certificate pivoting.
dtm[.]kijangturbo88[.]top Domain Command-and-control endpoint identified during malware analysis.
1e13c2c9eac72daf63fd00a9946878949e159ae6ec51b54ec64f942d79d61913 SHA256 Malware sample associated with the fake Gemini installer.

MITRE ATT@CK Mapping


MITRE ATT&CK Mapping Tactic Technique
Initial Access T1204 User Execution
Execution T1204.002 User Execution: Malicious File
Defence Evasion T1036 Masquerading
Credential Access T1555 Credentials from Password Stores
Credential Access T1555.003 Credentials from Web Browsers
Command and Control T1071 Application Layer Protocol
Exfiltration T1041 Exfiltration Over C2 Channel
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About the author
Rushanth Ramanathan
Cyber Analyst
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