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September 23, 2025

ShadowV2: An emerging DDoS for hire botnet

Darktrace exposed a cybercrime-as-a-service campaign using Python and Go-based malware, Docker containerization, and a full operator UI. With DDoS-as-a-service features, modular APIs, and advanced evasion, this platform highlights the need for defenders to monitor cloud workloads, container orchestration, and API activity to counter evolving threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nate Bill
Threat Researcher
ShadowV2: An emerging DDoS for hire botnet Default blog image
23
Sep 2025

Introduction: ShadowV2 DDoS

Darktrace's latest investigation uncovered a novel campaign that blends traditional malware with modern devops technology.

At the center of this campaign is a Python-based command-and-control (C2) framework hosted on GitHub CodeSpaces. This campaign also utilizes a Python based spreader with a multi-stage Docker deployment as the initial access vector.

The campaign further makes use of a Go-based Remote Access Trojan (RAT) that implements a RESTful registration and polling mechanism, enabling command execution and communication with its operators.

ShadowV2 attack techniques

What sets this campaign apart is the sophistication of its attack toolkit.

The threat actors employ advanced methods such as HTTP/2 rapid reset, a Cloudflare under attack mode (UAM) bypass, and large-scale HTTP floods, demonstrating a capability to combine distributed denial-of-service (DDoS) techniques with targeted exploitation.

With the inclusion of an OpenAPI specification, implemented with FastAPI and Pydantic and a fully developed login panel and operator interface, the infrastructure seems to resemble a “DDoS-as-a-service” platform rather than a traditional botnet, showing the extent to which modern malware increasingly mirrors legitimate cloud-native applications in both design and usability.

Analysis of a ShadowV2 attack

Initial access

The initial compromise originates from a Python script hosted on GitHub CodeSpaces. This can be inferred from the observed headers:

User-Agent: docker-sdk-python/7.1.0

X-Meta-Source-Client: github/codespaces

The user agent shows that the attacker is using the Python Docker SDK, a library for Python programs that allows them to interact with Docker to create containers. The X-Meta-Source-Client appears to have been injected by GitHub into the request to allow for attribution, although there is no documentation online about this header.

The IP the connections originate from is 23.97.62[.]139, which is a Microsoft IP based in Singapore. This aligns with expectations as GitHub is owned by Microsoft.

This campaign targets exposed Docker daemons, specifically those running on AWS EC2. Darktrace runs a number of honeypots across multiple cloud providers and has only observed attacks against honeypots running on AWS EC2. By default, Docker is not accessible to the Internet, however, can be configured to allow external access. This can be useful for managing complex deployments where remote access to the Docker API is needed.

Typically, most campaigns targeting Docker will either take an existing image from Docker Hub and deploy their tools within it, or upload their own pre-prepared image to deploy. This campaign works slightly differently; it first spawns a generic “setup” container and installs a number of tools within it. This container is then imaged and deployed as a live container with the malware arguments passed in via environmental variables.

Attacker creates a blank container from an Ubuntu image.
Figure 1: Attacker creates a blank container from an Ubuntu image.
Attacker sets up their tools for the attack.
Figure 2: Attacker sets up their tools for the attack.
 Attacker deploys a new container using the image from the setup container.
Figure 3: Attacker deploys a new container using the image from the setup container.

It is unclear why the attackers chose this approach - one possibility is that the actor is attempting to avoid inadvertently leaving forensic artifacts by performing the build on the victim machine, rather than building it themselves and uploading it.

Malware analysis

The Docker container acts as a wrapper around a single binary, dropped in /app/deployment. This is an ELF binary written in Go, a popular choice for modern malware. Helpfully, the binary is unstripped, making analysis significantly easier.

The current version of the malware has not been reported by OSINT providers such as VirusTotal. Using the domain name from the MASTER_ADDR variable and other IoCs, we were able to locate two older versions of the malware that were submitted to VirusTotal on the June 25 and July 30 respectively [1] [2].  Neither of these had any detections and were only submitted once each using the web portal from the US and Canada respectively. Darktrace first observed the attack against its honeypot on June 24, so it could be a victim of this campaign submitting the malware to VirusTotal. Due to the proximity of the start of the attacks, it could also be the attacker testing for detections, however it is not possible to know for certain.

The malware begins by phoning home, using the MASTER_ADDR and VPS_NAME identifiers passed in from the Docker run environmental variables. In addition, the malware derives a unique VPS_ID, which is the VPS_NAME concatenated with the current unix timestamp. The VPS_ID is used for all communications with the C2 server as the identifier for the specific implant. If the malware is restarted, or the victim is re-infected, the C2 server will inform the implant of its original VPS_ID to ensure continuity.

Snippet that performs the registration by sending a POST request to the C2 API with a JSON structure.
Figure 4: Snippet that performs the registration by sending a POST request to the C2 API with a JSON structure.

From there, the malware then spawns two main loops that will remain active for the lifetime of the implant. Every second, it sends a heartbeat to the C2 by sending the VPS_ID to hxxps://shadow.aurozacloud[.]xyz/api/vps/heartbeat via POST request. Every 5 seconds, it retrieves hxxps://shadow.aurozacloud[.]xyz/api/vps/poll/<VPS ID> via a GET request to poll for new commands.

The poll mechanism shadow v2
Figure 5: The poll mechanism.

At this stage, Darktrace security researchers wrote a custom client that ran on the server infected by the attacker that mimicked their implant. The goal was to intercept commands from the C2. Based on this, it was observed initiating an attack against chache08[.]werkecdn[.]me using a 120 thread HTTP2 rapid reset attack. This site appears to be hosted on an Amsterdam VPS provided by FDCServers, a server hosting company. It was not possible to identify what normally runs on this site, as it returns a 403 Forbidden error when visited.

Darktrace’s code analysis found that the returned commands contain the following fields:

  • Method (e.g. GET, POST)
  • A unique ID for the attack
  • A URL endpoint used to report attack statistics
  • The target URL & port
  • The duration of the attack
  • The number of threads to use
  • An optional proxy to send HTTP requests through

The malware then spins up several threads, each running a configurable number of HTTP clients using Valyala’s fasthttp library, an open source Go library for making high-performance HTTP requests. After this is complete, it uses these clients to perform an HTTP flood attack against the target.

A snippet showing the fasthttp client creation loop, as well as a function to report the worker count back to the C2.
Figure 6: A snippet showing the fasthttp client creation loop, as well as a function to report the worker count back to the C2.

In addition, it also features several flags to enable different bypass mechanisms to augment the malware:

  • WordPress bypass (does not appear to be implemented - the flag is not used anywhere)
  • Random query strings appended to the URL
  • Spoofed forwarding headers with random IP addresses
  • Cloudflare under-attack-mode (UAM) bypass
  • HTTP2 rapid reset

The most interesting of these is the Cloudflare UAM bypass mechanism. When this is enabled, the malware will attempt to use a bundled ChromeDP binary to solve the Cloudflare JavaScript challenge that is presented to new visitors. If this succeeds, the clearance cookie obtained is then included in subsequent requests. This is unlikely to work in most cases as headless Chrome browsers are often flagged, and a regular CAPTCHA is instead served.

The UAM bypass success snippet.
Figure 7: The UAM bypass success snippet.

Additionally, the malware has a flag to enable an HTTP2 rapid reset attack mode instead of a regular HTTP flood. In HTTP2, a client can create thousands of requests within a single connection using multiplexing, allowing sites to load faster. The number of request streams per connection is capped however, so in a rapid reset attack many requests are made and then immediately cancelled to allow more requests to be created. This allows a single client to execute vastly more requests per second and use more server resources than it otherwise would, allowing for more effective denial-of-service (DoS) attacks.

 The HTTP2 rapid reset snippet from the main attack function.
Figure 8: The HTTP2 rapid reset snippet from the main attack function.

API/C2 analysis

As mentioned throughout the malware analysis section, the malware communicates with a C2 server using HTTP. The server is behind Cloudflare, which obscures its hosting location and prevents analysis. However, based on analysis of the spreader, it's likely running on GitHub CodeSpaces.

When sending a malformed request to the API, an error generated by the Pydantic library is returned:

{"detail":[{"type":"missing","loc":["body","vps_id"],"msg":"Field required","input":{"vps_name":"xxxxx"},"url":"https://errors.pydantic.dev/2.11/v/missing"}]}

This shows they are using Python for the API, which is the same language that the spreader is written in.

One of the larger frameworks that ships with Pydantic is FastAPI, which also ships with Swagger. The malware author left this publicly exposed, and Darktrace’s researchers were able to obtain a copy of their API documentation. The author appears to have noticed this however, as subsequent attempts to access it now returns a HTTP 404 Not Found error.

Swagger UI view based on the obtained OpenAPI spec.
Figure 9: Swagger UI view based on the obtained OpenAPI spec.

This is useful to have as it shows all the API endpoints, including the exact fields they take and return, along with comments on each endpoint written by the attacker themselves.

It is very likely a DDoS for hire platform (or at the very least, designed for multi-tenant use) based on the extensive user API, which features authentication, distinctions between privilege level (admin vs user), and limitations on what types of attack a user can execute. The screenshot below shows the admin-only user create endpoint, with the default limits.

The admin-only user create endpoint shadow v2
Figure 10: The admin-only user create endpoint.

The endpoint used to launch attacks can also be seen, which lines up with the options previously seen in the malware itself. Interestingly, this endpoint requires a list of zombie systems to launch the attack from. This is unusual as most DDoS for hire services will decide this internally or just launch the attack from every infected host (zombie). No endpoints that returned a list of zombies were found, however, it’s possible one exists as the return types are not documented for all the API endpoints.

The attack start endpoint shadow v2
Figure 11: The attack start endpoint.

There is also an endpoint to manage a blacklist of hosts that cannot be attacked. This could be to stop users from launching attacks against sites operated by the malware author, however it’s also possible the author could be attempting to sell protection to victims, which has been seen previously with other DDoS for hire services.

Blacklist endpoints shadow v2 DDoS
Figure 12: Blacklist endpoints.

Attempting to visit shadow[.]aurozacloud[.]xyz results in a seizure notice. It is most likely fake the same backend is still in use and all of the API endpoints continue to work. Appending /login to the end of the path instead brings up the login screen for the DDoS platform. It describes itself as an “advanced attack platform”, which highlights that it is almost certainly a DDoS for hire service. The UI is high quality, written in Tailwind, and even features animations.

The fake seizure notice.
Figure 13: The fake seizure notice.
The login UI at /login.
Figure 14: The login UI at /login.

Conclusion

By leveraging containerization, an extensive API, and with a full user interface, this campaign shows the continued development of cybercrime-as-a-service. The ability to deliver modular functionality through a Go-based RAT and expose a structured API for operator interaction highlights how sophisticated some threat actors are.

For defenders, the implications are significant. Effective defense requires deep visibility into containerized environments, continuous monitoring of cloud workloads, and behavioral analytics capable of identifying anomalous API usage and container orchestration patterns. The presence of a DDoS-as-a-service panel with full user functionality further emphasizes the need for defenders to think of these campaigns not as isolated tools but as evolving platforms.

Appendices

References

1. https://www.virustotal.com/gui/file/1b552d19a3083572bc433714dfbc2b75eb6930a644696dedd600f9bd755042f6

2. https://www.virustotal.com/gui/file/1f70c78c018175a3e4fa2b3822f1a3bd48a3b923d1fbdeaa5446960ca8133e9c

IoCs

Malware hashes (SHA256)

●      2462467c89b4a62619d0b2957b21876dc4871db41b5d5fe230aa7ad107504c99

●      1b552d19a3083572bc433714dfbc2b75eb6930a644696dedd600f9bd755042f6

●      1f70c78c018175a3e4fa2b3822f1a3bd48a3b923d1fbdeaa5446960ca8133e9c

C2 domain

●      shadow.aurozacloud[.]xyz

Spreader IPs

●      23.97.62[.]139

●      23.97.62[.]136

Yara rule

rule ShadowV2 {

meta:

author = "[email protected]"

description = "Detects ShadowV2 botnet implant"

strings:

$string1 = "shadow-go"

$string2 = "shadow.aurozacloud.xyz"

$string3 = "[SHADOW-NODE]"

$symbol1 = "main.registerWithMaster"

$symbol2 = "main.handleStartAttack"

$symbol3 = "attacker.bypassUAM"

$symbol4 = "attacker.performHTTP2RapidReset"

$code1 = { 48 8B 05 ?? ?? ?? ?? 48 8B 1D ?? ?? ?? ?? E8 ?? ?? ?? ?? 48 8D 0D ?? ?? ?? ?? 48 89 8C 24 38 01 00 00 48 89 84 24 40 01 00 00 48 8B 4C 24 40 48 BA 00 09 6E 88 F1 FF FF FF 48 8D 04 0A E8 ?? ?? ?? ?? 48 8D 0D ?? ?? ?? ?? 48 89 8C 24 48 01 00 00 48 89 84 24 50 01 00 00 48 8D 05 ?? ?? ?? ?? BB 05 00 00 00 48 8D 8C 24 38 01 00 00 BF 02 00 00 00 48 89 FE E8 ?? ?? ?? ?? }

$code2 = { 48 89 35 ?? ?? ?? ?? 0F B6 94 24 80 02 00 00 88 15 ?? ?? ?? ?? 0F B6 94 24 81 02 00 00 88 15 ?? ?? ?? ?? 0F B6 94 24 82 02 00 00 88 15 ?? ?? ?? ?? 0F B6 94 24 83 02 00 00 88 15 ?? ?? ?? ?? 48 8B 05 ?? ?? ?? ?? }

$code3 = { 48 8D 15 ?? ?? ?? ?? 48 89 94 24 68 04 00 00 48 C7 84 24 78 04 00 00 15 00 00 00 48 8D 15 ?? ?? ?? ?? 48 89 94 24 70 04 00 00 48 8D 15 ?? ?? ?? ?? 48 89 94 24 80 04 00 00 48 8D 35 ?? ?? ?? ?? 48 89 B4 24 88 04 00 00 90 }

condition:

uint16(0) == 0x457f and (2 of ($string*) or 2 of ($symbol*) or any of ($code*))

}

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nate Bill
Threat Researcher

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July 1, 2026

5 Ways AI is changing traditional security models according to modern CISOs

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The Reality of Securing AI in Motion

Traditional security tools were built for environments defined by fixed rules and predictable workflows. But AI behavior is non-deterministic. The same prompt can produce different outcomes, and risk often emerges gradually as AI behavior adapts, and permissions drift over time. This creates a constantly shifting environment where security teams are working to define control in a system that resists stability. “In AI security, yesterday's priorities can become tomorrow's blind spots. The landscape shifts that fast,” warned the SVP and Head of Technology and Cybersecurity of a real estate investment trust. Conventional approaches, which rely on establishing and maintaining a steady baseline, struggle to keep up with that level of change.

At the same time, AI adoption is accelerating across organizations, often faster than security teams can implement the controls needed to manage it. “The car is being built while it’s already on the road,” explained the CISO of a global private fund administrator. “The threats we're securing against today won't be the threats we're facing tomorrow. What kept us up three months ago looks nothing like what we're dealing with today.”

As businesses move quickly to unlock value from AI, security teams are left closing gaps in real time, while also facing adversaries who are using AI to make their attacks more scalable, adaptive, and difficult to detect. In this recent roundtable discussion of CISOs and security leaders, five themes emerged around AI cyber risk.  

1. AI agents with human access but no human judgment

In Darktrace’s 2026 State of AI Cybersecurity report, 96% of the surveyed security professionals agree that AI significantly improves the speed and efficiency with which they work. Yet, 92% admitted that they’re concerned with the security implications of the use of AI agents across their workforce.

AI agents now operate with human-level permissions across systems, acting at machine speed, orchestrating actions across platforms, and making decisions without the judgment or caution a person would apply. Unlike human users, they cannot be expected to pause and question whether a given action is appropriate.

Their identities are also difficult to inventory, govern, and audit. As agents become easier to deploy than legacy IT systems ever were, organizations are quickly losing track of what is running, what it has access to, and what it is doing. This creates a growing class of highly privileged, autonomous actors operating without the visibility or oversight that traditional identity and access controls were designed to provide.“While AI adoption is critical to running a modern business, AI alone can’t solve all our cybersecurity challenges,” said a global financial sector CISO. “We still need think critically and use human judgement. Those are two things AI can’t do.”

This lack of human judgment becomes especially risky as new architectures, such as Model Context Protocol (MCP), can expand how agents connect to data, tools, and external systems. By design, MCP enables agents to dynamically discover and interact with new resources, increasing flexibility but also introducing new pathways for unintended access, data exposure, or abuse if not properly governed.

The CISO of a fund administrator highlighted one emerging vector as an example: rogue MCP servers. “Our developers want to move quickly and bring value to the business, but technologies like these can unintentionally expose sensitive data in ways that would never have happened before.”

2. Increased digital complexity and expanded attack surface

AI activity rarely stays contained. A single prompt can trigger a chain of actions across networks, email, cloud infrastructure, SaaS platforms, endpoints, identity systems, and development environments, spanning systems that were never designed to be secured as a single, connected flow. This expands both the scale and complexity of what security teams need to monitor and defend.

Yet no single control has visibility across that entire chain. “You can’t defend effectively what you can’t see,” cautioned the private fund administrator CISO. As AI-driven activity moves fluidly across environments, gaps in coverage become inevitable, creating blind spots that attackers can exploit.

Threat actors are already capitalizing on this lack of visibility. “Threat actors have advanced their use of generative AI to launch more convincing phishing campaigns, automate social engineering, and scale attacks with greater precision down to the individual level,” said the SVP of Technology and Cybersecurity for the real estate investment trust. What was once manual and targeted can now be automated and personalized at scale, making attacks harder to detect and easier to execute.

At the same time, the pace of exploitation is accelerating. As a global CISO operating across 40+ countries described it: “Zero-day vulnerabilities are no longer zero day; it’s minus one day. By the time you get to it and address it, it’s already a problem.” By the time risk is identified, it has often already been realized.

The result is a rapidly expanding and increasingly interconnected attack surface that challenges security teams to maintain visibility, context, and control across AI-driven activity.

3. Shadow AI is already everywhere

76% of organizations now cite shadow AI as a problem, one that is spreading through organizations in ways that are hard to track and even harder to control.

Employees are experimenting with publicly available Gen AI tools. Teams are spinning up low-code automations on their own. SaaS providers are quietly embedding AI into existing products. Developers are plugging AI services directly into workflows, often without pausing to consider what that exposure means.

The result is a lack of visibility into:

  • What AI tools are being used
  • What data those tools can access
  • Where prompts and outputs are going
  • Which AI agents are interacting with enterprise systems

The SVP of Cybersecurity at a real estate investment trust described the shift: “Before, I was worried about someone sending data erroneously to their personal email. Now we have all these agents online that people are utilizing, and we’re looking at those vectors as well.” For security teams, this means operating without a complete view of how AI is being used, what it can access, and where risk may already be emerging.

4. Built-in guardrails are not enough

Organizations often assume that native AI guardrails or provider-level controls are sufficient to manage AI risk. But securing AI requires ongoing visibility, oversight, and governance, not just controls configured at deployment. "It’s a misconception that adopting AI is going to solve all your problems,” warns a global financial services CISO.

Security leaders are increasingly recognizing the limitations of these controls as:

  • Fragmented and difficult to enforce consistently across multiple AI systems, workflows, and environments
  • Ambiguous in terms of accountability due to shared responsibility for AI governance between IT, security, developers, business teams, and third-party providers
  • Limited in end-to-end oversight, leaving gaps that stretch from the initial prompt all the way through to the downstream impact of an agent's actions

Securing AI demands more than simple prompt filtering or static policy enforcement. It requires understanding intent, behavior, and context across both human and AI activity.

The next phase of cybersecurity: securing AI

To safely and responsibly adopt AI at scale, organizations need a new operational model for cybersecurity that’s capable of:

• Understanding AI behavior

• Identifying risk in real time

• Maintaining governance without slowing innovation

The CSO of a $10 billion municipal utility organization described the challenge with precision: “We have to move at the speed of innovation and risk, because both are accelerating faster than ever.”

Embrace AI with confidence with Darktrace / SECURE AI

Darktrace has introduced Darktrace / SECURE AI™, a new product within the Darktrace ActiveAI Security Platform™  ,designed to provide enterprise-wide security for AI by applying industry leading behavioral analysis to how prompts, agents, and AI systems are used.

Darktrace / SECURE AITM delivers real-time visibility and control across Enterprise and SaaS GenAI prompts, AI agent identities, development and production environments, and Shadow AI - detecting even subtle misuse, misconfiguration, and drift that traditional, rule-based controls simply do not understand. By interpreting context and intent across humans and machines, Darktrace enables organizations to adopt AI at scale without introducing unmanaged risk

What makes this possible is Darktrace’s decade-long maturity and expertise in behavioral understanding and AI-native cybersecurity. Achieved with Self-Learning AI that has been proven across more than 10,000 organizations, Darktrace understands what “normal” looks like for a business, across its users, systems, and now AI, so that meaningful deviations can be detected and acted on before they become incidents.

With one CISO describing Darktrace’s Self-Learning AI as “a leap forward compared to other tools” and another as a “force multiplier,” the technology can interpret ambiguous interactions, understand how access accumulates over time, and recognize when behavior, human or machine, begins to drift.

“Strategically, we’re looking to gain more visibility into how AI is operating across the environment and achieve greater control over what AI should be allowed to access and do,” shared the CISO at a private fund administrator.  

“What I’ve seen from Darktrace / SECURE AI is extremely promising. I have tremendous confidence in Darktrace’s vision for where this is headed and its ability to execute on this new solution.”

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June 29, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

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How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

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About the author
Mice Chen
Chief Information Security Officer
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