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December 13, 2023

Defending Against Personalized Cyber Attacks

Stay informed about the latest trends in cyber threats with Darktrace experts, including how attacks are evolving and becoming more personalized.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community
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13
Dec 2023

Cyber-attacks are getting personal. The usual opportunistic “spray and pray” attacks that reach many would-be targets at once are still present, but as cyber defence has advanced, today’s more sophisticated campaigns take precise aim at a particular company.

Threat actors willingly put in extra time and effort to realize a bigger payday at the end of it, but developments in the tools they have at their disposal are also making targeted, personal attacks easier.

CAPTCHA-breaking AI techniques like computer vision and convolutional neural networks can be used to gather information on an organization’s attack surface, and Generative AI is able to perform OSINT collection on a specific target, or targets, within an organization. Once inside, attackers can further leverage AI to automatically tweak attacks and create novel, highly targeted threats that elude defenses.

A new white paper, The CISO’s Guide to Cyber AI, explains how CISOs and their teams can make smarter use of defensive AI and machine learning (ML) to protect today’s digital environments from these and more advanced novel threats.

Today’s threats don’t necessarily resemble past attacks  

Darktrace analytics pointed to a sharp rise in novel cyber-attacks earlier this year. Generative AI and large language model (LLM) tools continue to lower the barrier to entry for threat actors, making it easier than ever to build smarter, faster, more targeted attacks.

But while attacks are getting personal, security tools that apply AI in the wrong way won’t see these attacks coming.

Here’s why: most cyber security tools and platforms rely on a combination of supervised machine learning, deep learning, and transformers to train and inform their systems. This entails shipping your company’s data out to a large data lake housed somewhere in the cloud where it gets blended with attack data from thousands of other organizations. The resulting homogenized data set gets used to train AI systems — yours and everyone else’s — to recognize patterns of attack based on previously encountered threats.

At its conception, this was a reasonably smart way of approaching cyber security. For a long time, the assumption that today’s threats will resemble yesterday’s attacks was a valid one. But in an age where the commoditization of cyber-crime has lowered the bar-to-entry for attackers, and where Generative AI and other open-source tools are enabling personalized attacks at scale, this is no longer the case.

Darktrace has seen evidence this year of a marked rise in more sophisticated attack techniques. Between May and July this year, our Cyber AI Research Centre observed that multistage payload attacks, in which a malicious email encourages the recipient to follow a series of steps before delivering a payload or attempting to harvest sensitive information, have increased by an average of 59% across Darktrace customers. Some of this will be QR code phishing, the latest trend in attack tactics, others will include automation. The speed of these types of attacks will likely rise as greater automation and AI are adopted and applied by attackers.

This ‘historical’ approach is not able to identify threats that haven’t been seen before: attacks that use new malware, novel social engineering, and those that are targeted to your organization. There are no indicators of compromise (IoCs) to teach your system to recognize these kinds of attacks.

IoC-based defenses won’t necessarily spot strange and unusual activity by an authorized user, device, or known IP address until threat actors tip their hand — and by then it’s too late. Looking for repeat patterns works well for detecting threats that resemble past attacks, but this increasingly won’t be the case. The only way to spot unique and novel threats is to build cyber security that’s tailored to you, and that requires a whole new approach.

Smarter use of AI levels the playing field

Security teams and adversaries continue to innovate to gain the upper-hand, and the advantage of time.

Since AI equips even novice cyber criminals to mount sophisticated attacks, AI must evolve to do three things:

  • Understand and continue to learn what “normal” looks like for your unique digital environment
  • Detect and alert on any anomalous behavior the instant it occurs
  • Initiate a targeted response to contain threats and give your analysts more time, without disrupting the flow of business

Darktrace uses Self-Learning AI to understand what constitutes ‘normal’ for everyone and everything in your business, including cloud resources, identities, email accounts, endpoint devices, and even OT controllers. As the name suggests, Self-Learning AI trains itself, developing and maintaining deep understanding of ‘patterns of life’ for your business environment. Used in combination with other AI methods such as LLMs, generative AI, and supervised ML, Self-Learning AI identifies novel cyber-threats most static (backward-looking) tools miss.

The technology learns ‘on the job’ and from scratch, without relying on historical data or a massive upfront effort by your team to train the system. Probabilistic mathematics revise assumptions about behavior on a constant basis so the system keeps itself up-to-date without repeat efforts by your team.

The result is that areas of risk, as well as real-time emerging attacks, are brought to the surface – regardless of whether those attacks have been seen before in the wild.

Surgical attacks warrant surgical response

Supervised ML continues to serve a purpose, but the dawning age of novel and AI-led attacks favors a more proactive approach to securing the cloud. Tools must take greater responsibility for their own education and greater initiative via autonomous response.

What some solutions call response ultimately amounts to sending alerts and opening tickets that create more needless work for analysts. Other tools claim to automate response, but either take very limited actions like automating the process of ticket creation, or overly ambitious steps like quarantining entire systems.

Darktrace’s dynamic understanding of your environment enables a truly autonomous and precise cloud-native response. Its understanding of ‘normal’ for every user and device allows it to enforce ‘normal’ – cutting out only the malicious activity, while allowing normal business to continue functioning.

How this response will take place will depend on where Darktrace is deployed in your environment. In the network, it might mean blocking specific, anomalous connections over a certain port. In the cloud, it could mean detaching EC2 instances and applying security groups to contain only assets at risk. In email, this could be locking links or flattening attachments.

Get personal with ‘One on One’ Security

The widespread accessibility of generative AI has altered the threat landscape permanently, allowing cyber-criminals to deploy unique and personalized attacks at scale and at machine speed. In the near future, we can expect to see more novel and sophisticated phishing attacks, new automated creation of malicious code, sustained attack campaigns targeting an individual or company, and even deep fakes designed to elicit human trust.

To meet the needs of today and tomorrow, cyber security needs to leverage AI deeply and intelligently – not just using it to automate outdated historical approaches, or bolting generative AI onto existing products to keep up with the latest trend. Since 2013 Darktrace has been using AI in a fundamentally unique way: a system that learns your unique organization and understands what’s normal at a granular level. Only with this personalized understanding can you be confident in your ability as an organization to identify and shut down novel threats on the first encounter.

This form of personalized, ‘One on One’ security is a no longer a ‘nice to have’ for defenders. ‘Spray and pray’ tactics will continue to exist, but the attacks most likely to slip through the net and cause you damage are the sophisticated, the personal, and the never-before-seen. That’s what Self-Learning AI was built for – learning your business to deliver personalized cyber security, meeting every attack one-on-one.

The CISO’s Guide to Cyber AI overviews the differences between common AI approaches in cyber security and offers a high-level checklist for choosing the ideal solution for stopping attacks — including new novel threats.  To learn more about making the smartest use of AI to stop novel and targeted cloud attacks, download the guide today.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

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August 10, 2026

Securing AI: Analysis of the Complete Security Stack with Governance and Controls

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Key takeaways

  • Protecting enterprise AI requires defense in depth: Organizations should combine governance, identity and access controls, data security, secure development, runtime monitoring, behavioral detection, containment, and incident response rather than rely on a single control.
  • Agentic AI expands enterprise risk beyond the model: Autonomous agents interact with tools, APIs, identities, data, and other agents, creating identity, behavioral, structural, and accountability risks that can propagate across trusted systems.
  • An effective AI security stack spans multiple layers: Security teams should evaluate governance and visibility, identity and agent controls, data protection, secure MLOps and LLMOps, runtime security, and response and recovery capabilities.
  • Security controls should develop alongside enterprise AI adoption: Organizations should establish ownership, visibility, access controls, testing, monitoring, and recovery capabilities while using behavior-based detection and containment to address risks that static policies may not reveal.

Why traditional cybersecurity approaches are not enough for AI

AI adoption outpaces most security programs’ ability to adapt.  That gap is now one of the most consequential sources of cyber risk facing enterprises. As organizations embed generative and agentic AI into development workflows, business operations, and security tooling itself, the question is no longer whether AI will introduce risk. The question is whether organizations understand where that risk actually lives and how to manage it operationally.  

Two recent pieces of guidance underscore this shift:

  1. The upcoming Cybersecurity Framework Profile for AI from NIST
  1. The Five Eyes government guidance on the careful adoption of agentic AI services

Taken together, they point to a critical conclusion. AI security cannot be reduced to model hardening or prompt filtering. It requires a defense in depth strategy that treats AI as both a new attack surface and a force multiplier for defense, while accounting for how AI fundamentally changes scale, speed, and autonomy.  

Recent threat research suggests that today's cyber risk is driven less by initial compromise and more by an adversary's ability to blend into normal operations over time. AI systems create the same exposure in a new form: more autonomy, more scale, and more opportunities for risky behavior to blend into normal operations.

How NIST defines the three core pillars of AI security

The NIST profile organizes AI risk across three inseparable focus areas that span all cybersecurity functions, Secure, Defend and Thwart. These areas are not sequential. They exist simultaneously and must be addressed together.

Secure

This treats AI as an attack surface. It includes models, prompts, agents, pipelines, training and inference data, retrieval augmented generation corpora, and the AI supply chain itself. AI systems are opaque, probabilistic, and non-deterministic by design. Some vulnerabilities are inherent in how models are trained or how data is sourced. Traditional patching does not fully mitigate these risks. This is also where many enterprises are weakest today and, critically, where many security programs stop.  

Defend

This is AI as a defensive force multiplier. AI can improve detection speed, scale, correlation, and response, but only if the right models are used and operationalized correctly. Machine-speed behavior-based detection, response and containment becomes critical in defending non-deterministic systems. Accuracy, explainability, governance, testing, validation, and integration into SOC workflows matter as much as capability. Without those controls, hallucination risk, over automation, and misplaced trust become security risks themselves.  

Thwart

This treats AI as an adversarial accelerant. Threat actors are already using AI to generate targeted social engineering attacks, deepfakes, malware, and autonomous attack agents. Asymmetric warfare is highlighting faster vulnerability discovery and exploitation with a lag on patch development, testing and deployment.  

How this looks in practice

Darktrace researchers observed scaled, automated exploitation of the React2Shell vulnerability within days of disclosure. A vulnerable cloud asset was exploited in under 120 seconds of being deployed. Darktrace research team observed an AI/LLM-generated malware sample used in exploitation activity tied to React2Shell. The significance isn't novelty. It is that AI lowers the barrier to producing usable offensive tooling and compresses the time between experimentation and deployment.  

Tactics are getting more and more creative in order to string together steps of an attack kill chain. This creates a dependency on behavior-based detection, autonomous investigation, autonomous containment, training, resilience investment, and recovery planning across the entire enterprise.

Why agentic AI fundamentally changes enterprise cyber risk

The Five Eyes guidance on agentic AI highlights material changes to the cyber risk profile of an organization. Unlike generative AI systems that produce content for human consumption, agentic AI systems reason, plan, and act autonomously across tools, data, and environments. That autonomy, combined with access to real systems, amplifies the impact of traditional cyber failures and introduces new system level risks that are difficult to predict, observe, and contain.  

Risk in agentic systems does not live in the model alone. It emerges from interactions between models, prompts, memory, tools, APIs, identities, privileges, inter-agent trust relationships, and human assumptions baked into design. Vulnerabilities are often introduced through data, connectors, natural language interfaces, protocols, and drift by design.

In supply-chain incidents, attackers did not need sophisticated exploits to scale impact. They abused trusted systems built for automation and implicit access. Agentic AI inherits that model. Once a system can act across tools, data, and workflows, compromise propagates through trust relationships that were never designed for machine autonomy.

The major agentic AI risk classes include the following:  

  • The identity control for non-human identities or autonomous agents makes it difficult to mitigate over-permissioning, limiting access, scope, and duration, as well as access hygiene
  • Agents are frequently over permissioned
  • Compromised tools inherit agent authority
  • Static secrets enable impersonation
  • Implicit trust between agents enables lateral movement

Design and configuration risks compound this, including privileges evaluated once at startup, poor segmentation, unvetted third party tools, reused authorization decisions outside their original context, and guardrail limitations.  

Behavioral risk  

Agents can optimize for goals in unsafe ways, misinterpret ambiguous intent, chain actions into unintended sequences, change behavior during evaluation, and exhibit deceptive or sycophantic responses.  

Structural risk  

Structural risk follows from agentic systems that are tightly coupled, multicomponent ecosystems. Failures can propagate across agents. Hallucinations cascade downstream. Resource exhaustion becomes systemic. Tool misuse enables indirect prompt injection and command execution. Rogue agents can poison peer agents through trust relationships.  

Accountability

Accountability becomes unclear as autonomy increases. Autonomous agents assume human identity permissions, and humans should have clear ownership of these agents, but they don’t, and this model is flawed. Decision paths are opaque and non-deterministic. Logs are fragmented and difficult to interpret. Reproducing an incident will be impossible without explicit design for observability and forensics. An agent compromise is functionally an insider threat, often with better access and fewer behavioral constraints than a human.  

What is the most effective way to protect enterprise AI?

The most effective way to protect enterprise AI is through a defense-in-depth strategy that combines governance, identity and access controls, data security, secure AI development, runtime monitoring, behavioral detection, containment, and incident response. No single control can address AI risk across models, agents, data, infrastructure, and enterprise environments.

Agentic AI runs on software, networks, identities, and data. It must be governed using the same foundational principles that have proven resilient under uncertainty, including secure by design, defense in depth, zero trust, least privilege, continuous monitoring, behavior-based advanced threat detection and containment, and incident response and recovery.

Core components to a Defense in depth Strategy for Securing the use of AI:

  • Strong, precise identity control plane to include an identity per agent (cryptographic, non‑shared)
    • Privilege monitoring and just‑in‑time access
  • Data Governance
  • Secure‑by‑default configurations
    • Security Posture Management  
    • Zero Trust principles  
  • Strong guardrails, deny‑by‑default policies, and isolation
  • Explicit instruction hierarchies and controlled context
  • Behavioral-based detection across entire enterprise to include inputs, tools, and outputs as well as AI used on the endpoint, across the network, cloud, SaaS, email, and OT
    • Runtime anomaly detection and goal‑drift detection
    • Autonomous containment to mitigate risk and minimize damage
  • Hard boundaries on autonomy and delegation
  • Testing, Evaluation, Validation and Verification  
    • Determine when autonomous action and when human in the loop
    • Adversarial training and agent‑specific testing
    • Simulation, red teaming, and chaos testing
  • Kill‑switches, rollback, and containment mechanisms
    • Forensics data captures, interpretability, autonomous containment, and remediation/recovery plans  

Until standards, tooling, and assurance methods mature, organizations should assume agentic AI systems will behave unexpectedly and design deployments around resilience, behavior-based detection, reversibility, and containment, not efficiency.

How security leaders should prepare for enterprise AI adoption

AI security is not model security alone. Data, pipelines, identities, and agents are first class assets. Many AI attacks succeed through standard cyber failures amplified by AI. Identity, data, and supply chain risk dominate. Behavior-based detection and response are critical, not optional. Logging, provenance, versioning, and forensics data capture of detections are mandatory because you cannot investigate or recover from AI incidents without them.  

Risk will often be visible in behavior before it is clearly defined in policy or guidance. The same pattern has been seen in pre-CVE disclosure detection, where abnormal activity appears before the industry has named or described the vulnerability. AI systems introduce that uncertainty by design.

Security leaders should prioritize controls before AI is fully deployed, avoid generic AI security checklists, integrate AI risk into existing cyber programs, and mitigate the risk of non-deterministic technology with continuous oversight, monitoring, behavior analytics, anomaly detection, autonomous investigation, and autonomous containment.

Visibility has a different connotation with AI. Previously, audit logging worked for software/people, but with Generative AI-based systems, interpretability and explainability is difficult to understand, you cannot "undo" what has been done, or see the logic or control a chain of events. This is why behavioral-based detections and containment becomes critical.  

What capabilities should every AI security program include?

If an organization asked “what must be in place before scaling AI?”:

  1. AI Risk board and approval workflow
  1. IAM + PAM for all AI services and agents
  1. AI asset inventory
  1. Prompt/output DLP with sanctioned AI access – This is not just pre- and post- filters, but behavior-based detections of semantic interface as well as behavior-based analysis of output with associated risk context.  
  1. Shadow AI identification
  1. Secure MLOps – This is an entire paper itself
  1. Runtime guardrails and tool restrictions
    • Including AI Gateway/SASE/Zero trust/
  1. Runtime security with behavior-based detections
    • Complete visibility, monitoring, behavior analytics, anomaly detection, risk/intent/context evaluation of anomalies, autonomous investigation and autonomous containment of all AI assets across endpoint, network, SaaS, SASE, cloud, OT, email, and messaging platforms
  1. Secure data pipelines and data governance
  1. SOC workflow changes from malicious classification workflows to behavior-based detection workflows
  1. Remediation plans for AI-related incidents  

Layered Governance and Security Stack for Securing AI

An enterprise AI security stack should span six integrated layers: governance and visibility; identity, access, and agent control; data security and privacy; secure MLOps and LLMOps; runtime security; and response and recovery. These layers should work together rather than as a linear maturity sequence, with runtime controls helping manage risk as governance evolves.

These considerations do not need to be implemented in order. Runtime Detect and Respond will help mitigate risk while Governance, Visibility, and Identity mature.

Category Tooling Controls
Governance & Visibility
  • AI asset inventory / AI CMDB
  • Shadow AI discovery
  • SaaS discovery
  • AI usage on non-endpoint managed systems via network or cloud telemetry
  • MCP server/client usage via protocols
  • Browser telemetry
  • Gateway or SASE telemetry
  • Establish a risk board to set up controls
  • Mandatory registration of AI systems
  • Owner, data classification, intended use, and risk tier
  • Supplier disclosure requirements
  • Risk mitigation plan for AI adoption, innovation, or development
Identity, Access & Agent Control

Non-human autonomous agents should not have the full permissions associated with a human user.

  • IAM with workload identities
  • PAM for AI service accounts
  • Secrets management with short-lived tokens
  • Zero Trust principles
  • Identity, permission, and token hygiene
  • Unique identities per model, agent, and pipeline
  • Least privilege for tools, data, and APIs
  • Explicit approval for autonomous actions
Data Security & Privacy
  • Data classification and labeling
  • Enterprise DLP across endpoint, email, network, cloud, and SaaS
  • Forensics data capture after risky detections
  • Prompt-level DLP through behavior-based semantic analysis with risk and intent context
  • Input/interface analysis for risky data requests
  • Output analysis for sensitive data
  • Data integrity evaluation
  • Retention and redaction policies for prompts and responses
Secure MLOps / LLMOps
  • Secure CI/CD with AI-specific gates
  • Model registries with approval workflows
  • Dependency, container, and artifact scanning
  • SBOM/AIBOM generation
  • IaC security scanning
  • Security posture management
  • Misconfiguration identification
  • Hardening recommendations
  • Signed models and prompts
  • Versioned datasets, configurations, logging, and controls
  • Securing data pipelines
  • Controlled promotion
  • Quality assurance
  • Adversarial testing
Runtime Security

Securing runtime goes beyond guardrails and model firewalls to include behavior-based detections, response, and containment.

  • Detection, monitoring, and SOC integration
  • Centralized visibility into prompts, outputs, and tool calls
  • AI-specific detections
  • Behavior-based detection for AI usage patterns
  • Model drift and behavior monitoring
  • Autonomous containment
  • Behavior-based detection of model inputs and outputs
  • Prompt injection detection
  • Model manipulation, including jailbreaking, poisoning, and related attacks
  • Sensitive data access attempts
  • Behavior-based detection across low-code agents, high-code agents, MCP clients and servers, endpoint, network, cloud, email, SaaS, SASE, IoT, and OT
  • Policy enforcement between users, models, tools, agents, SaaS models/tools, and MCP servers/clients
  • Risk, intent, and context evaluation for detections and response actions
Response & Recovery
  • Autonomous containment
  • AI-assisted playbooks
  • Forensics data capture for AI-related events
  • Model rollback mechanisms
  • Backup and restore for models and datasets
  • Kill switch for agents
  • Autonomous response to agents performing risky behaviors
  • Model and dataset rollback
  • Remediation plans
  • Tabletop exercises
  • Supplier coordination plans
  • Post-incident AI performance validation

AI security requires continuous visibility and behavioral detection

AI changes how fast systems move, how decisions are made, and how risk propagates. It does not change the fundamentals of security. Organizations that succeed will be the ones that apply those fundamentals rigorously, assume failure, and build systems that can detect, contain, and recover when AI behaves in ways they did not anticipate. Security is not what AI is allowed to do. It is whether the organization can understand, trust, and control what AI actually does in practice.  

Take this guidance to understand different initiatives that organizations should be considering. Securing AI is the most critical component to AI safety. As organizations invest more in AI adoption, they should be investing in security in order to mitigate the risk of AI adoption. Organizations should be evaluating their governance and security stack to include well-integrated tools that are deployed, tested, operationalized and embedded within security workflows. While organizations mature in governance, visibility and identity access management, they should be investing in behavior-based detection and autonomous containment to mitigate AI risk.  

See how Darktrace / SECURE AI can strengthen the visibility and runtime security layers of your broader AI security program.

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August 11, 2026

Reimagining Your SOC: Overcoming Alert Fatigue with AI-Led Investigations  

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Key takeaways

  • AI-led investigation can help combat SOC alert fatigue by extending automation beyond detection into triage, contextual analysis, prioritization, and investigation, reducing repetitive analyst work while preserving human judgment for critical security decisions.
  • Alert fatigue becomes an operational risk when high alert volumes, fragmented context, manual investigation, and limited analyst capacity prevent SOC teams from efficiently assessing potentially meaningful security activity.
  • Effective alert fatigue solutions should combine automated triage, contextual analysis, intelligent prioritization, and explainable investigation workflows so analysts can understand why activity matters and focus attention on higher-priority incidents.
  • AI-led investigation can improve SOC efficiency by expanding investigation coverage and freeing analysts from repetitive evidence gathering, creating more capacity for threat hunting, recovery activities, strategic decisions, and proactive cyber risk reduction.

The efficiency of a Security Operations Center (SOC) hinges on its ability to detect, analyze and respond to threats effectively. With advancements in AI and automation, key early SOC team metrics such as Mean Time to Detect (MTTD) have seen significant improvements:

  • 96% of defenders believing AI-powered solutions significantly boost the speed and efficiency of prevention, detection, response, and recovery.
  • Organizations leveraging AI and automation can shorten their breach lifecycle by an average of 108 days compared to those without these technologies.

While tool advances have improved performance and effectiveness in the detection phase, this has not been as beneficial to the next step of the process where initial alerts are investigated further to determine their relevance and how they relate to other activities. This is often measured with the metric Mean Time to Analysis (MTTA), although some SOC teams operate a two-level process with teams for initial triage to filter out more obviously uninteresting alerts and for more detailed analysis of the remainder. SOC teams continue to grapple with alert fatigue, overwhelmed analysts, and inefficient triage processes, preventing them from achieving the operational efficiency necessary for a high-performing SOC.

Addressing this core inefficiency requires extending AI's capabilities beyond detection to streamline and optimize the following investigative workflows that underpin effective analysis.

Challenges with SOC alert investigation

Detecting cyber threats is only the beginning of a much broader challenge of SOC efficiency. The real bottleneck often lies in the investigation process.

Detection tools and techniques have evolved significantly with the use of machine learning methods, improving early threat detection. However, after a detection pops up, human analysts still typically step in to evaluate the alert, gather context, and determine whether it’s a true threat or a false alarm and why. If it is a threat, further investigation must be performed to understand the full scope of what may be a much larger problem. This phase, measured by the mean time to analysis, is critical for swift incident response.

Challenges with manual alert investigation:

  • Too many alerts
  • Alerts lack context
  • Cognitive load sits with analysts
  • Insufficient talent in the industry
  • Fierce competition for experienced analysts

For many organizations, investigation is where the struggle of efficiency intensifies. Analysts face overwhelming volumes of alerts, a lack of consolidated context, and the mental strain of juggling multiple systems. With a worldwide shortage of 4 million experienced level two and three SOC analysts, the cognitive burden placed on teams is immense, often leading to alert fatigue and missed threats.

Even with advanced systems in place not all potential detections are investigated. In many cases, only a quarter of initial alerts are triaged (or analyzed). However, the issue runs deeper. Triaging occurs after detection engineering and alert tuning, which often disable many alerts that could potentially reveal true threats but are not accurate enough to justify the time and effort of the security team. This means some potential threats slip through unnoticed.

What are the key stages of detecting and stopping a cyber-attack?

Detecting and stopping a cyber incident involves several connected stages: identifying a trace of suspicious activity, generating a detection, investigating the alert to determine its context and scope, and containing confirmed threats. Each stage affects how quickly a SOC can move from identifying potentially malicious activity to taking effective action.

First we need a trace of an attack…

The attack will produce some sort of digital trace. Novel attacks, insider threats, and attacker techniques such as living-off-the-land can make attacker activities extremely hard to distinguish.

A detection is created…

Then we have to detect the trace, for example some beaconing to a rare domain. Initial detection alerts being raised underpin the MTTD (mean time to detection). Reducing this initial unseen duration is where we have seen significant improvement with modern threat detection tools.

When it comes to threat detection, the possibilities are vast. Your initial lead could come from anything: an alert about unusual network activity, a potential known malware detection, or an odd email. Once that lead comes in, it’s up to your security team to investigate further and determine if this is this a legitimate threat or a false alarm and what the context is behind the alert.

Investigation begins…

It doesn’t just stop at a detection. Typically, humans also need to look at the alert, investigate, understand, analyze, and conclude whether this is a genuine threat that needs a response. We normally measure this as MTTA (mean time to analyze).

Conducting the investigation effectively requires a high degree of skill and efficiency, as every second counts in mitigating potential damage. Security teams must analyze the available data, correlate it across multiple sources, and piece together the timeline of events to understand the full scope of the incident. This process involves navigating through vast amounts of information, identifying patterns, and discerning relevant details. All while managing the pressure of minimizing downtime and preventing further escalation.

Containment begins…

Once we confirm something as a threat, and the human team determines a response is required and understand the scope, we need to contain the incident. That's normally the MTTC (mean time to containment) and can be further split into immediate and more permanent measures.

For more about how AI-led solutions can help in the containment stage read here: Autonomous Response: Streamlining Cybersecurity and Business Operations

The challenge is not only in 1) detecting threats quickly, but also 2) triaging and investigating them rapidly and with precision, and 3) prioritizing the most critical findings to avoid missed opportunities. Effective investigation demands a combination of advanced tools, robust workflows, and the expertise to interpret and act on the insights they generate. Without these, organizations risk delaying critical containment and response efforts, leaving them vulnerable to greater impacts.

While there are further steps (remediation, and of course complete recovery) here we will focus on investigation.

Developing an AI analyst: How Darktrace replicates human investigation

Darktrace has been working on understanding the investigative process of a skilled analyst since 2017. By conducting internal research between Darktrace expert SOC analysts and machine learning engineers, we developed a formalized understanding of investigative processes. This understanding formed the basis of a multi-layered AI system that systematically investigates data, taking advantage of the speed and breadth afforded by machine systems.

With this research we found that the investigative process often revolves around iterating three key steps: hypothesis creation, data collection, and results evaluation.

All these details are crucial for an analyst to determine the nature of a potential threat. Similarly, they are integral components of our Cyber AI Analyst which is an integral component across our product suite. In doing so, Darktrace has been able to replicate the human-driven approach to investigating alerts using machine learning speed and scale.

Here’s how it works:

  • When an initial or third-party alert is triggered, the Cyber AI Analyst initiates a forensic investigation by building multiple hypotheses and gathering relevant data to confirm or refute the nature of suspicious activity, iterating as necessary, and continuously refining the original hypothesis as new data emerges throughout the investigation.
  • Using a combination of machine learning including supervised and unsupervised methods, NLP and graph theory to assess activity, this investigation engine conducts a deep analysis with incidents raised to the human team only when the behavior is deemed sufficiently concerning.
  • After classification, the incident information is organized and processed to generate the analysis summary, including the most important descriptive details, and priority classification, ensuring that critical alerts are prioritized for further action by the human-analyst team.
  • If the alert is deemed unimportant, the complete analysis process is made available to the human team so that they can see what investigation was performed and why this conclusion was drawn.
Darktrace cyber ai analyst workflow, how it works

To illustrate this via example, if a laptop is beaconing to a rare domain, the Cyber AI Analyst would create hypotheses including whether this could be command and control traffic, data exfiltration, or something else. The AI analyst then collects data, analyzes it, makes decisions, iterates, and ultimately raises a new high-level incident alert describing and detailing its findings for human analysts to review and follow up.

Learn more about Darktrace's Cyber AI Analyst

  • Cost savings: Equivalent to adding up to 30 full-time Level 2 analysts without increasing headcount
  • Minimize business risk: Takes on the busy work from human analysts and elevates a team’s overall decision making
  • Improve security outcomes: Identifies subtle, sophisticated threats through holistic investigations

How does AI-led investigation improve SOC efficiency?

AI-led investigation can improve SOC efficiency by shifting repetitive evidence gathering and triage away from analysts while preserving human judgment for higher-value decisions. The operational benefit is broader investigation coverage, faster prioritization, clearer reasoning, and more analyst time for activities such as threat hunting, recovery, and proactive cyber risk reduction.

Every relevant alert is investigated

The Cyber AI Analyst is not a generative AI system, or an XDR or SEIM aggregator that simply prompts you on what to do next. It uses a multi-layered combination of many different specialized AI methods to investigate every relevant alert from across your enterprise, native, 3rd party, and manual triggers, operating at machine speed and scale. This also positively affects detection engineering and alert tuning, because it does not suffer from fatigue when presented with low accuracy but potentially valuable alerts.

Retain and improve analyst skills

Transferring most analysis processes to AI systems can risk team skills if they don't maintain or build them and if the AI doesn't explain its process. This can reduce the ability to challenge or build on AI results and cause issues if the AI is unavailable. The Cyber AI Analyst, by revealing its investigation process, data gathering, and decisions, promotes and improves these skills. Its deep understanding of cyber incidents can be used for skill training and incident response practice by simulating incidents for security teams to handle.

Create time for cyber risk reduction

Human cybersecurity professionals excel in areas that require critical thinking, strategic planning, and nuanced decision-making. With alert fatigue minimized and investigations streamlined, your analysts can avoid the tedious data collection and analysis stages and instead focus on critical decision-making tasks such as implementing recovery actions and performing threat hunting.

Stay tuned for part 3/3

Part 3/3 in the Reimagine your SOC series explores the preventative security solutions market and effective risk management strategies.

Coming soon!

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About the author
Brittany Woodsmall
Product Marketing Manager, AI
Your data. Our AI.
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