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June 25, 2024

Let the Dominos Fall! SOC and IR Metrics for ROI

Vendors are scrambling to compare MTTD metrics laid out in the latest MITRE Engenuity ATT&CK® Evaluations. But this analysis is reductive, ignoring the fact that in cybersecurity, there are far more metrics that matter.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
John Bradshaw
Sr. Director, Technical Marketing
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25
Jun 2024

One of the most enjoyable discussions (and debates) I engage in is the topic of Security Operations Center (SOC) and Incident Response (IR) metrics to measure and validate an organization’s Return on Investment (ROI). The debate part comes in when I hear vendor experts talking about “the only” SOC metrics that matter, and only list the two most well-known, while completely ignoring metrics that have a direct causal relationship.

In this blog, I will discuss what I believe are the SOC/IR metrics that matter, how each one has a direct impact on the others, and why organizations should ensure they are working towards the goal of why these metrics are measured in the first place: Reduction of Risk and Costs.

Reduction of Risk and Costs

Every security solution and process an organization puts in place should reduce the organization’s risk of a breach, exposure by an insider threat, or loss of productivity. How an organization realizes net benefits can be in several ways:

  • Improved efficiencies can result in SOC/IR staff focusing on other areas such as advanced threat hunting rather than churning through alerts on their security consoles. It may also help organizations dealing with the lack of skilled security staff by using Artificial Intelligence (AI) and automated processes.
  • A well-oiled SOC/IR team that has greatly reduced or even eliminated mundane tasks attracts, motivates, and retains talent resulting in reduced hiring and training costs.
  • The direct impact of a breach such as a ransomware attack can be devastating. According to the 2024 Data Breach Investigations Report by Verizon, MGM Resorts International reported the ALPHV ransomware cost the company approximately $100 million[1].
  • Failure to take appropriate steps to protect the organization can result in regulatory fines; and if an organization has, or is considering, purchasing Cyber Insurance, can result in declined coverage or increased premiums.

How does an organization demonstrate they are taking proactive measures to prevent breaches? That is where it's important to understand the nine (yes, nine) key metrics, and how each one directly influences the others, play their roles.

Metrics in the Incident Response Timeline

Let’s start with a review of the key steps in the Incident Response Timeline:

Seven of the nine key metrics are in the IR timeline, while two of the metrics occur before you ever have an incident. They occur in the Pre-Detection Stage.

Pre-Detection stage metrics are:

  • Preventions Per Intrusion Attempt (PPIA)
  • False Positive Reduction Rate (FPRR)

Next is the Detect and Investigate stage, there are three metrics to consider:

  • Mean Time to Detection (MTTD)
  • Mean Time to Triage (MTTT)
  • Mean Time to Understanding (MTTU)

This is followed by the Remediation stage, there are two metrics here:

  • Mean Time to Containment (MTTC)
  • Mean Time to Remediation / Recovery (MTTR)

Finally, there is the Risk Reduction stage, there are two metrics:

  • Mean Time to Advice (MTTA)
  • Mean Time to Implementation (MTTI)

Pre-Detection Stage

Preventions Per Intrusion Attempt

PPIA is defined as stopping any intrusion attempt at the earliest possible stage. Your network Intrusion Prevention System (IPS) blocks vulnerability exploits, your e-mail security solution intercepts and removes messages with malicious attachments or links, your egress firewall blocks unauthorized login attempts, etc. The adversary doesn’t get beyond Step 1 in the attack life cycle.

This metric is the first domino. Every organization should strive to improve on this metric every day. Why? For every intrusion attempt you stop right out of the gate, you eliminate the actions for every other metric. There is no incident to detect, triage, investigate, remediate, or analyze post-incident for ways to improve your security posture.

When I think about PPIA, I always remember back to a discussion with a former mentor, Tim Crothers, who discussed the benefits of focusing on Prevention Failure Detection.

The concept is that as you layer your security defenses, your PPIA moves ever closer to 100% (no one has ever reached 100%). This narrows the field of fire for adversaries to breach into your organization. This is where novel, unknown, and permuted threats live and breathe. This is where solutions utilizing Unsupervised Machine Learning excel in raising anomalous alerts – indications of potential compromise involving one of these threats. Unsupervised ML also raises alerts on anomalous activity generated by known threats and can raise detections before many signature-based solutions. Most organizations struggle to find strong permutations of known threats, insider threats, supply chain attacks, attacks utilizing n-day and 0-day exploits. Moving PPIA ever closer to 100% also frees your team up for conducting threat hunting activities – utilizing components of your SOC that collect and store telemetry to query for potential compromises based on hypothesis the team raises. It also significantly reduces the alerts your team must triage and investigate – solving many of the issues outlined at the start of this paper.

False Positive Reduction Rate

Before we discuss FPRR, I should clarify how I define False Positives (FPs). Many define FPs as an alert that is in error (i.e.: your EDR alerts on malware that turns out to be AV signature files). While that is a FP, I extend the definition to include any alert that did not require triage / investigation and distracts the SOC/IR team (meaning they conducted some level of triage / investigation).

This metric is the second domino. Why is this metric important? Every alert your team exerts time and effort on that is a non-issue distracts them from alerts that matter. One of the major issues that has resonated in the security industry for decades is that SOCs are inundated with alerts and cannot clear the backlog. When it comes to PPIA + FPRR, I have seen analysts spend time investigating alerts that were blocked out of the gate while their screen continued to fill up with more. You must focus on Prevention Failure Detection to get ahead of the backlog.

Detect and Investigate Stages

Mean Time to Detection

MTTD, or “Dwell Time”, has decreased dramatically over the past 12 years. From well over a year to 16 days in 2023[2]. MTTD is measured from the earliest possible point you could detect the intrusion to the moment you actually detect it.

This third domino is important because the longer an adversary remains undetected, the more the odds increase they will complete their mission objective. It also makes the tasks of triage and investigation more difficult as analysts must piece together more activity and adversaries may be erasing evidence along the way – or your storage retention does not cover the breach timeline.

Many solutions focusing solely on MTTD can actually create the very problem SOCs are looking to solve.  That is, they generate so much alerting that they flood the console, email, or text messaging app causing an unmanageable queue of alerts (this is the problem XDR solutions were designed to resolve by focusing on incidents rather than alerts).

Mean Time to Triage

MTTT involves SOCs that utilize Level 1 (aka Triage) analysts to render an “escalate / do not escalate” alert verdict accurately. Accuracy is important because Triage Analysts typically are staff new to cyber security (recent grad / certification) and may over escalate (afraid to miss something important) or under escalate (not recognize signs of a successful breach). Because of this, a small MTTT does not always equate to successful handling of incidents.

This metric is important because keeping your senior staff focused on progressing incidents in a timely manner (and not expending time on false positives) should reduce stress and required headcount.

Mean Time to Understanding

MTTU deals with understanding the complete nature of the incident being investigated. This is different than MTTT which only deals with whether the issue merits escalation to senior analysts. It is then up to the senior analysts to determine the scope of the incident, and if you are a follower of my UPSET Investigation Framework, you know understanding the full scope involves:

U = All compromised accounts

P = Persistence Mechanisms used

S = All systems involved (organization, adversary, and intermediaries)

E = Endgame (or mission objective)

T = Techniques, Tactics, Procedures (TTPs) utilized by the adversary

MTTU is important because this information is critical before any containment or remediation actions are taken. Leave a stone unturned, and you alert the adversary that you are onto them and possibly fail to close an avenue of access.

Remediation Stages

Mean Time to Containment

MTTC deals with neutralizing the threat. You may not have kicked the adversary out, but you have halted their progress to their mission objective and ability to inflict further damage. This may be through use of isolation capabilities, termination of malicious processes, or firewall blocks.

MTTC is important, especially with ransomware attacks where every second counts. Faster containment responses can result in reduced / eliminated disruption to business operations or loss of data.

Mean Time to Remediation / Recovery

The full scope of the incident is understood, the adversary has been halted in their tracks, no malicious processes are running on any systems in your organization. Now is the time to put things back to right. MTTR deals with the time involved in restoring business operations to pre-incident stage. It means all remnants of changes made by the adversary (persistence, account alterations, programs installed, etc.) are removed; all disrupted systems are restored to operations (i.e.: ransomware encrypted systems are recovered from backups / snapshots), compromised user accounts are reset, etc.

MTTR is important because it informs senior management of how fast the organization can recover from an incident. Disaster Recovery and Business Continuity plans play a major role in improving this score.

Risk Reduction Stages

Mean Time to Advice

After the dust has settled from the incident, the job is not done. MTTA deals with identifying and assessing the specific areas (vulnerabilities, misconfigurations, lack of security controls) that permitted the adversary to advance to the point where detection occurred (and any actions beyond). The SOC and IR teams should then compile a list of recommendations to present to management to improve the security posture of the organization so the same attack path cannot be used.

Mean Time to Implement

Once recommendations are delivered to management, how long does it take to implement them? MTTI tracks this timeline because none of it matters if you don’t fix the holes that led to the breach.

Nine Dominos

There are the nine dominos of SOC / IR metrics I recommend helping organizations know if they are on the right track to reduce risk, costs and improve morale / retention of the security teams. You may not wish to track all nine, but understanding how each metric impacts the others can provide visibility into why you are not seeing expected improvements when you implement a new security solution or change processes.

Improving prevention and reducing false positives can make huge positive impacts on your incident response timeline. Utilizing solutions that get you to resolution quicker allows the team to focus on recommendations and risk reduction strategies.

Whichever metrics you choose to track, just be sure the dominos fall in your favor.

References

[1] 2024 Verizon Data Breach Investigations Report, p83

[2] Mandiant M-Trends 2023

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
John Bradshaw
Sr. Director, Technical Marketing

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June 19, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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June 24, 2025

Tracking CVE-2025-31324: Darktrace’s detection of SAP Netweaver exploitation before and after disclosure 

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Introduction: Exploiting SAP platforms

Global enterprises depend extensively on SAP platforms, such as SAP NetWeaver and Visual Composer, to run critical business processes worldwide. These systems; however, are increasingly appealing targets for well-resourced adversaries:

What is CVE-2025-31324?

CVE-2025-31324 affects SAP’s NetWeaver Visual Composer, a web-based software modeling tool. SAP NetWeaver is an application server and development platform that runs and connects SAP and non-SAP applications across different technologies [2]. It is commonly used by process specialists to develop application components without coding in government agencies, large enterprises, and by critical infrastructure operators [4].

CVE-2025-31324 affects SAP’s Netweaver Visual Composer Framework 7.1x (all SPS) and above [4]. The vulnerability in a Java Servlet (/irj/servlet_jsp) would enable an unauthorized actor to upload arbitrary files to the /developmentserver/metadatauploader endpoint, potentially resulting in remote code execution (RCE) and full system compromise [3]. The issue stems from an improper authentication and authorization check in the SAP NetWeaver Application Server Java systems [4].

What is the severity rating of CVE-2025-31324?

The vulnerability, first disclosed on April 24, 2025, carries the highest severity rating (CVSS v3 score: 10.0) and could allow remote attackers to upload malicious files without requiring authentication [1][5]. Although SAP released a workaround on April 8, many organizations are hesitant to take their business-critical SAP NetWeaver systems offline, leaving them exposed to potential exploitation [2].

How is CVE-2025-31324 exploited?

The vulnerability is exploitable by sending specifically crafted GET, POST, or HEAD HTTP requests to the /developmentserver/metadatauploader URL using either HTTP or HTTPS. Attackers have been seen uploading malicious files (.jsp, .java, or .class files to paths containing “\irj\servlet_jsp\irj\”), most of them being web shells, to publicly accessible SAP NetWeaver systems.

External researchers observed reconnaissance activity targeting this vulnerability in late January 2025, followed by a surge in exploitation attempts in February. The first confirmed compromise was reported in March [4].

Multiple threat actors have reportedly targeted the vulnerability, including Chinese Advanced Persistent Threats (APTs) groups Chaya_004 [7], UNC5221, UNC5174, and CL-STA-0048 [8], as well as ransomware groups like RansomEXX, also known as Storm-2460, BianLian [4] or Qilin [6] (the latter two share the same indicators of  compromise (IoCs)).

Following the initial workaround published on April 8, SAP released a security update addressing CVE-2025-31324 and subsequently issued a patch on May 13 (Security Note 3604119) to resolve the root cause of the vulnerability [4].

Darktrace’s coverage of CVE-2025-31324 exploitation

Darktrace has observed activity indicative of threat actors exploiting CVE-2025-31324, including one instance detected before the vulnerability was publicly disclosed.

In April 2025, the Darktrace Threat Research team investigated activity related to the CVE-2025-31324 on SAP devices and identified two cases suggesting active exploitation of the vulnerability. One case was detected prior to the public disclosure of the vulnerability, and the other just two days after it was published.

Early detection of CVE 2025-31324 by Darktrace

Figure 1: Timeline of events for an internet-facing system, believed to be a SAP device, exhibiting activity indicative of CVE-2025-31324 exploitation.
Figure 1: Timeline of events for an internet-facing system, believed to be a SAP device, exhibiting activity indicative of CVE-2025-31324 exploitation.

On April 18, six days prior to the public disclosure of CVE-2025-31324, Darktrace began to detect unusual activity on a device belonging to a logistics organization in the Europe, the Middle East and Africa (EMEA) region. Multiple IoCs observed during this incident have since been linked via OSINT to the exploitation of CVE-2025-31324. Notably, however, this reporting was not available at the time of detection, highlighting Darktrace’s ability to detect threats agnostically, without relying on threat intelligence.

The device was observed making  domain name resolution request for the Out-of-Band Application Security Testing (OAST) domain cvvr9gl9namk9u955tsgaxy3upyezhnm6.oast[.]online. OAST is often used by security teams to test if exploitable vulnerabilities exist in a web application but can similarly be used by threat actors for the same purpose [9].

Four days later, on April 22, Darktrace observed the same device, an internet-facing system believed to be a SAP device, downloading multiple executable (.exe) files from several Amazon Simple Storage Service (S3). Darktrace’s Threat Research team later found these files to be associated with the KrustyLoader  malware [23][24][25].

KrustyLoader is known to be associated with the Chinese threat actor UNC5221, also known as UTA0178, which has been reported to aggressively target devices exposed to the internet [10] [14] [15]. It is an initial-stage malware which downloads and launches a second-stage payload – Sliver C2. Sliver is a similar tool to Cobalt Strike (an open-source post-exploitation toolkit). It is used for command-and-control (C2) connections [11][12]13]. After its successful download, KrustyLoader deletes itself to evade detection.  It has been reported that multiple Chinese APT groups have deployed KrustyLoader on SAP Netweaver systems post-compromise [8].

The actors behind KrustyLoader have also been associated with the exploitation of zero-day vulnerabilities in other enterprise systems, including Ivanti devices [12]. Notably, in this case, one of the Amazon S3 domains observed (abode-dashboard-media.s3.ap-south-1.amazonaws[.]com ) had previously been investigated by Darktrace’s Threat Research team as part of their investigation into Ivanti Connect Secure (CS) and Policy Secure (PS) appliances.

In addition to the download of known malicious files, Darktrace also detected new IoCs, including several executable files that could not be attributed to any known malware families or previous attacks, and for which no corresponding OSINT reporting was available.

Post-CVE publication detection

Exploit Validation

Between April 27 and 29, Darktrace observed unusual activity from an SAP device on the network of a manufacturing customer in EMEA.

Darktrace / NETWORK’s detection of an SAP device performing a large volume of suspicious activity between April 27 and April 29.
Figure 2: Darktrace / NETWORK’s detection of an SAP device performing a large volume of suspicious activity between April 27 and April 29.

The device was observed making DNS requests for OAST domains (e.g. aaaaaaaa.d06qqn7pu5a6u25tv9q08p5xhbjzw33ge.oast[.]online and aaaaaaaaaaa.d07j2htekalm3139uk2gowmxuhapkijtp.oast[.]pro), suggesting that a threat actor was testing for exploit validation [9].

Darktrace / NETWORK’s detection of a SAP device making suspicious domain name resolution requests for multiple OAST domains.
Figure 3: Darktrace / NETWORK’s detection of a SAP device making suspicious domain name resolution requests for multiple OAST domains.

Privilege escalation tool download attempt

One day later, Darktrace observed the same device attempting to download an executable file from hxxp://23.95.123[.]5:666/xmrigCCall/s.exe (SHA-1 file hash: e007edd4688c5f94a714fee036590a11684d6a3a).

Darktrace / NETWORK identified the user agents Microsoft-CryptoAPI/10.0 and CertUtil URL Agent during the connections to 23.95.123[.]5. The connections were made over port 666, which is not typically used for HTTP connections.

Multiple open-source intelligence (OSINT) vendors have identified the executable file as either JuicyPotato or SweetPotato, both Windows privilege escalation tools[16][17][18][19]. The file hash and the unusual external endpoint have been associated with the Chinese APT group Gelsemium in the past, however, many threat actors are known to leverage this tool in their attacks [20] [21].

Figure 4: Darktrace’s Cyber AI Analyst’s detection of a SAP device downloading a suspicious executable file from hxxp://23.95.123[.]5:666/xmrigCCall/s.exe on April 28, 2025.

Darktrace deemed this activity highly suspicious and triggered an Enhanced Monitoring model alert, a high-priority security model designed to detect activity likely indicative of compromise. As the customer was subscribed to the Managed Threat Detection service, Darktrace’s Security Operations Centre (SOC) promptly investigated the alert and notified the customer for swift remediation. Additionally, Darktrace’s Autonomous Response capability automatically blocked connections to the suspicious IP, 23.95.123[.]5, effectively containing the compromise in its early stages.

Actions taken by Darktrace’s Autonomous Response to block connections to the suspicious external endpoint 23.95.123[.]5. This event log shows that the connections to 23.95.123[.]5 were made over a rare destination port for the HTTP protocol and that new user agents were used during the connections.
Figure 5: Actions taken by Darktrace’s Autonomous Response to block connections to the suspicious external endpoint 23.95.123[.]5. This event log shows that the connections to 23.95.123[.]5 were made over a rare destination port for the HTTP protocol and that new user agents were used during the connections.

Conclusion

The exploitation of CVE-2025-31324 to compromise SAP NetWeaver systems highlights the persistent threat posed by vulnerabilities in public-facing assets. In this case, threat actors leveraged the flaw to gain an initial foothold, followed by attempts to deploy malware linked to groups affiliated with China [8][20].

Crucially, Darktrace demonstrated its ability to detect and respond to emerging threats even before they are publicly disclosed. Six days prior to the public disclosure of CVE-2025-31324, Darktrace detected unusual activity on a device believed to be a SAP system, which ultimately represented an early detection of the CVE. This detection was made possible through Darktrace’s behavioral analysis and anomaly detection, allowing it to recognize unexpected deviations in device behavior without relying on signatures, rules or known IoCs. Combined with its Autonomous Response capability, this allowed for immediate containment of suspicious activity, giving security teams valuable time to investigate and mitigate the threat.

Credit to Signe Zaharka (Principal Cyber Analyst), Emily Megan Lim, (Senior Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

List of IoCs

23.95.123[.]5:666/xmrigCCall/s.exe - URL- JuicyPotato/SweetPotato - high confidence

29274ca90e6dcf5ae4762739fcbadf01- MD5 file hash - JuicyPotato/SweetPotato - high confidence

e007edd4688c5f94a714fee036590a11684d6a3a - SHA-1 file hash - JuicyPotato/SweetPotato -high confidence

3268f269371a81dbdce8c4eedffd8817c1ec2eadec9ba4ab043cb779c2f8a5d2 - SHA-256 file hash - JuicyPotato/SweetPotato -high confidence

abode-dashboard-media.s3.ap-south-1.amazonaws[.]com/nVW2lsYsYnv58 - URL- high confidence

applr-malbbal.s3.ap-northeast-2.amazonaws[.]com/7p3ow2ZH - URL- high confidence

applr-malbbal.s3.ap-northeast-2.amazonaws[.]com/UUTICMm - URL- KrustyLoader - high confidence

beansdeals-static.s3.amazonaws[.]com/UsjKy - URL- high confidence

brandnav-cms-storage.s3.amazonaws[.]com/3S1kc - URL- KrustyLoader - high confidence

bringthenoiseappnew.s3.amazonaws[.]com/pp79zE - URL- KrustyLoader - high confidence

f662135bdd8bf792a941ea222e8a1330 - MD5 file hash- KrustyLoader - high confidence

fa645f33c0e3a98436a0161b19342f78683dbd9d - SHA-1 file hash- KrustyLoader - high confidence

1d26fff4232bc64f9ab3c2b09281d932dd6afb84a24f32d772d3f7bc23d99c60 - SHA-256 file hash- KrustyLoader - high confidence

6900e844f887321f22dd606a6f2925ef - MD5 file hash- KrustyLoader - high confidence

da23dab4851df3ef7f6e5952a2fc9a6a57ab6983 - SHA-1 file hash- KrustyLoader - high confidence

1544d9392eedf7ae4205dd45ad54ec67e5ce831d2c61875806ce4c86412a4344 - SHA-256 file hash- KrustyLoader - high confidence

83a797e5b47ce6e89440c47f6e33fa08 - MD5 file hash - high confidence

a29e8f030db8990c432020441c91e4b74d4a4e16 - SHA-1 file hash - high confidence

72afde58a1bed7697c0aa7fa8b4e3b03 - MD5 file hash- high confidence

fe931adc0531fd1cb600af0c01f307da3314c5c9 - SHA-1 file hash- high confidence

b8e56de3792dbd0f4239b54cfaad7ece3bd42affa4fbbdd7668492de548b5df8 - SHA-256 file hash- KrustyLoader - high confidence

17d65a9d8d40375b5b939b60f21eb06eb17054fc - SHA-1 file hash- KrustyLoader - high confidence

8c8681e805e0ae7a7d1a609efc000c84 - MD5 file hash- KrustyLoader - high confidence

29274ca90e6dcf5ae4762739fcbadf01 - MD5 file hash- KrustyLoader - high confidence

Darktrace Model Detections

Anomalous Connection / CertUtil Requesting Non Certificate

Anomalous Connection / CertUtil to Rare Destination

Anomalous Connection / Powershell to Rare External

Anomalous File / EXE from Rare External Location

Anomalous File / Multiple EXE from Rare External Locations

Anomalous File / Internet Facing System File Download

Anomalous File / Masqueraded File Transfer (Enhanced Monitoring)

Anomalous Server Activity / New User Agent from Internet Facing System

Compliance / CertUtil External Connection

Compromise / High Priority Tunnelling to Bin Services (Enhanced Monitoring)

Compromise / Possible Tunnelling to Bin Services

Device / Initial Attack Chain Activity (Enhanced Monitoring)

Device / Suspicious Domain

Device / Internet Facing Device with High Priority Alert

Device / Large Number of Model Alerts

Device / Large Number of Model Alerts from Critical Network Device (Enhanced Monitoring)

Device / New PowerShell User Agent

Device / New User Agent

Autonomous Response Model Alerts

Antigena / Network / External Threat / Antigena Suspicious File Block

Antigena / Network / Significant Anomaly / Antigena Controlled and Model Alert

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / Significant Anomaly / Antigena Significant Server Anomaly Block

Antigena/ Network / External Threat / Antigena Suspicious File Block

Antigena/ Network / External Threat / Antigena Suspicious File Pattern of Life Block

Antigena/ Network / Significant Anomaly / Antigena Alerts Over Time Block

Antigena/ Network / Significant Anomaly / Antigena Controlled and Model Alert

Antigena/ Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena/ Network / Significant Anomaly / Antigena Significant Server Anomaly Block

Cyber AI Analyst Incidents

Possible HTTP Command and Control

Suspicious File Download

MITRE ATT&CK Mapping

Malware - RESOURCE DEVELOPMENT - T1588.001

PowerShell - EXECUTION - T1059.001

Drive-by Compromise - INITIAL ACCESS - T1189

Ingress Tool Transfer - COMMAND AND CONTROL - T1105

Application Layer Protocol - COMMAND AND CONTROL - T1071

Exploitation of Remote Services - LATERAL MOVEMENT - T1210

Exfiltration Over Unencrypted/Obfuscated Non-C2 Protocol - EXFILTRATION - T1048.003

References

1. https://nvd.nist.gov/vuln/detail/CVE-2025-31324

2. https://www.bleepingcomputer.com/news/security/over-1-200-sap-netweaver-servers-vulnerable-to-actively-exploited-flaw/

3. https://reliaquest.com/blog/threat-spotlight-reliaquest-uncovers-vulnerability-behind-sap-netweaver-compromise/

4. https://onapsis.com/blog/active-exploitation-of-sap-vulnerability-cve-2025-31324/

5. https://www.bleepingcomputer.com/news/security/sap-fixes-suspected-netweaver-zero-day-exploited-in-attacks/

6. https://op-c.net/blog/sap-cve-2025-31324-qilin-breach/

7. https://www.forescout.com/blog/threat-analysis-sap-vulnerability-exploited-in-the-wild-by-chinese-threat-actor/

8. https://blog.eclecticiq.com/china-nexus-nation-state-actors-exploit-sap-netweaver-cve-2025-31324-to-target-critical-infrastructures

9. https://portswigger.net/burp/application-security-testing/oast

10. https://www.picussecurity.com/resource/blog/unc5221-cve-2025-22457-ivanti-connect-secure  

11. https://malpedia.caad.fkie.fraunhofer.de/details/elf.krustyloader

12. https://www.broadcom.com/support/security-center/protection-bulletin/krustyloader-backdoor

13. https://labs.withsecure.com/publications/new-krustyloader-variant-dropped-via-screenconnect-exploit

14. https://blog.eclecticiq.com/china-nexus-threat-actor-actively-exploiting-ivanti-endpoint-manager-mobile-cve-2025-4428-vulnerability

15. https://thehackernews.com/2024/01/chinese-hackers-exploiting-critical-vpn.html

16. https://www.virustotal.com/gui/file/3268f269371a81dbdce8c4eedffd8817c1ec2eadec9ba4ab043cb779c2f8a5d2

17. https://bazaar.abuse.ch/sample/3268f269371a81dbdce8c4eedffd8817c1ec2eadec9ba4ab043cb779c2f8a5d2/

18. https://www.fortinet.com/content/dam/fortinet/assets/analyst-reports/report-juicypotato-hacking-tool-discovered.pdf

19. https://www.manageengine.com/log-management/correlation-rules/detecting-sweetpotato.html

20. https://unit42.paloaltonetworks.com/rare-possible-gelsemium-attack-targets-se-asia/

21. https://assets.kpmg.com/content/dam/kpmg/in/pdf/2023/10/kpmg-ctip-gelsemium-apt-31-oct-2023.pdf

22. https://securityaffairs.com/177522/hacking/experts-warn-of-a-second-wave-of-attacks-targeting-sap-netweaver-bug-cve-2025-31324.html

23. https://www.virustotal.com/gui/file/b8e56de3792dbd0f4239b54cfaad7ece3bd42affa4fbbdd7668492de548b5df8

24. https://www.virustotal.com/gui/file/1d26fff4232bc64f9ab3c2b09281d932dd6afb84a24f32d772d3f7bc23d99c60/detection

25. https://www.virustotal.com/gui/file/1544d9392eedf7ae4205dd45ad54ec67e5ce831d2c61875806ce4c86412a4344/detection

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About the author
Signe Zaharka
Senior Cyber Security Analyst
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