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February 25, 2020

Darktrace's AI Analyst: Closing the Cyber Skills Gap

Discover how Darktrace's AI Analyst is bridging the cyber skills gap for OT, enhancing security and efficiency.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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25
Feb 2020

Security analysts investigate threats by finding patterns, forming hypotheses, reaching conclusions, and sharing their findings with the rest of the business. These are labor-intensive steps that take not only time, but years of training and expertise. And as operational technology (OT) becomes further integrated with the corporate network, and as threat-actors continue to advance their methods of attack, the emergence of a cyber security skills gap in the OT world becomes more and more evident.

The trend towards interconnected IT and OT environments is matched in equal measure by converging security teams. CISOs have assumed responsibility for the security of ICS environments without necessarily possessing specialized OT skills. Similarly, OT engineers are often handed security roles involving IT without sufficient training. As a result, a knowledge gap is emerging, with organizations struggling to find experts with the necessary skills in both operational technology and traditional IT.

However, developments in artificial intelligence are being leveraged to fill this skills shortage, and technology exists today that can stitch together related security events across OT and IT into a single incident — generating a meaningful, natural-language summary of the suspicious activity.

Darktrace’s Cyber AI Analyst for OT combines the skill of human expertise with the speed and scale of AI, empowering it to conduct expert investigations into hundreds of parallel threads simultaneously. This groundbreaking technology is the result of over 3 years of research and development at Darktrace’s R&D Center in Cambridge, UK — harnessing supervised machine learning to replicate the actions of expert OT and IT analysts. Every time a security alert is triggered, Cyber AI Analyst automatically pulls together a full incident report, drawing upon multiple related alerts and useful surrounding context to complete the picture.

Cyber AI Analyst for OT has domain knowledge from both OT and IT “baked in” to ensure that it can do a lot of the interpretation. An IT SOC can receive the specialized and detailed OT information relating to an incident, but also the higher-level abstractions and meaning to help them triage. Equally, OT engineers can, for example, be presented with a complete timeline of a zero-day ransomware infection as it emerges, without needing to know how to investigate file-sharing activity or command and control beaconing. Cyber AI Analyst for OT therefore not only saves security teams crucial time, but bridges the skills gap that increasingly widens as OT and IT environments continue to converge.

Investigating a ‘Triton 2.0’ attack

Cyber AI Analyst presents its findings in Darktrace’s graphical user interface, the Threat Visualizer. We can view an example of this by looking at a Triton-style cyber-attack captured within a customer environment.

Figure 1: Three models are breached by a desktop device

The threat tray above shows three individual alerts pertaining to a particular device — expdev127.scada.local, a desktop belonging to a domain administrator. Working in real time in the background, Cyber AI Analyst for OT now stitches together these multiple alerts into a single security incident, and then surfaces this incident in a high-level narrative, displaying all stages of the attack lifecycle on a single timeline.

Figure 2: The Threat Visualizer surfaces a timeline of the suspicious events

We can see that over the span of three hours, Darktrace identified a suspicious file download, possible command and control traffic, and a chain of administrative connections it deemed worthy of investigation. The Threat Visualizer then surfaced this series of suspicious connections, showing how the malware penetrated from the upper parts of the control system through to a workstation that can interact with PLCs.

Figure 3: A graphical representation of the RDP communication

Since the initial compromise infected a domain administrator’s desktop, the primary ‘hop’ of remote desktop to the local domain controller illustrated here is not unusual at all — the usage of legitimate administrative RDP credentials is commonplace from this device. However, as the incident unfolds, Cyber AI Analyst subsequently recognizes that this is related to more suspicious events, and is able to go back and include these events in a single narrative.

The malware then makes a second hop — also via RDP — to an engineering workstation and finally reprograms a related PLC, all the while retaining the remote access chain. As with the Triton attack that targeted various power plants in 2017, this attack relied on commonplace administration sessions to transfer tools, and for remote command/program execution. The Threat Visualizer shows us the destination port, as well as the application protocol used to deliver the final stage of the attack.

Figure 4: Further details of the reprogramming

Cyber AI Analyst converts the initial alerts into this incident report in real time, and the security team enter the fray armed with a much clearer and broader description of the incident, far sooner than if they had needed to perform these steps themselves. In this case, Cyber AI Analyst eventually includes seven alerts of different suspicious activities within this one incident, as well as multiple details that did not create alerts themselves but are strongly related and could have been omitted by an inexperienced analyst.

The near future of ICS attacks

Cyber-attacks on ICS are continuously evolving, with adversaries using the latest open-source technologies to launch evasive and machine-speed campaigns globally. While many organizations are turning to AI to face the scale, complexity, and speed of the cyber-threats they face in their IT and OT environments, we can also expect that these threat-actors will also start to use AI to achieve their objectives.

The threat-actors behind Triton blended mainstream IT attack techniques with specialized OT payloads and backed both up with strong operational discipline. The future addition of AI into such malware will allow it to achieve more inside a target network without persistent human oversight — and therefore dramatically decrease its chances of detection.

By combining both IT and OT analyst domain knowledge whilst operating at machine speed with a computer’s unwavering attention to detail, Cyber AI Analyst for OT will prove crucial for security teams by saving them vital time and filling in for any gaps in domain knowledge.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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June 11, 2025

Proactive OT security: Lessons on supply chain risk management from a rogue Raspberry Pi

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Understanding supply chain risk in manufacturing

For industries running Industrial Control Systems (ICS) such as manufacturing and fast-moving consumer goods (FMCG), complex supply chains mean that disruption to one weak node can have serious impacts to the entire ecosystem. However, supply chain risk does not always originate from outside an organization’s ICS network.  

The implicit trust placed on software or shared services for maintenance within an ICS can be considered a type of insider threat [1], where defenders also need to look ‘from within’ to protect against supply chain risk. Attackers have frequently mobilised this form of insider threat:

  • Many ICS and SCADA systems were compromised during the 2014 Havex Watering Hole attack, where via operators’ implicit trust in the trojanized versions of legitimate applications, on legitimate but compromised websites [2].
  • In 2018, the world’s largest manufacturer of semiconductors and processers shut down production for three days after a supplier installed tainted software that spread to over 10,000 machines in the manufacturer’s network [3].
  • During the 2020 SolarWinds supply chain attack, attackers compromised a version of Orion software that was deployed from SolarWinds’ own servers during a software update to thousands of customers, including tech manufacturing companies such as Intel and Nvidia [4].

Traditional approaches to ICS security have focused on defending against everything from outside the castle walls, or outside of the ICS network. As ICS attacks become more sophisticated, defenders must not solely rely on static perimeter defenses and prevention. 

A critical part of active defense is understanding the ICS environment and how it operates, including all possible attack paths to the ICS including network connections, remote access points, the movement of data across zones and conduits and access from mobile devices. For instance, original equipment manufacturers (OEMs) and vendors often install remote access software or third-party equipment in ICS networks to facilitate legitimate maintenance and support activities, which can unintentionally expand the ICS’ attack surface.  

This blog describes an example of the convergence between supply chain risk and insider risk, when a vendor left a Raspberry Pi device in a manufacturing customer’s ICS network without the customer’s knowledge.

Case study: Using unsupervised machine learning to detect pre-existing security issues

Raspberry Pi devices are commonly used in SCADA environments as low-cost, remotely accessible data collectors [5][6][7]. They are often paired with Industrial Internet of Things (IIoT) for monitoring and tracking [8]. However, these devices also represent a security risk because their small physical size and time-consuming nature of physical inspection makes them easy to overlook. This poses a security risk, as these devices have previously been used to carry out USB-based attacks or to emulate Ethernet-over-USB connections to exfiltrate sensitive data [8][9].

In this incident, a Darktrace customer was unaware that their supplier had installed a Raspberry Pi device on their ICS network. Crucially, the installation occurred prior to Darktrace’s deployment on the customer’s network. 

For other anomaly detection tools, this order of events meant that this third-party device would likely have been treated as part of the customer’s existing infrastructure. However, after Darktrace was deployed, it analyzed the metadata from the encrypted HTTPS and DNS connections that the Raspberry Pi made to ‘call home’ to the supplier and determined that these connections were  unusual compared to the rest of the devices in the network, even in the absence of any malicious indicators of compromise (IoCs).  

Darktrace triggered the following alerts for this unusual activity that consequently notified the customer to the pre-existing threat of an unmanaged device already present in their network:

  • Compromise / Sustained SSL or HTTP Increase
  • Compromise / Agent Beacon (Short Period)
  • Compromise / Agent Beacon (Medium Period)
  • Compromise / Agent Beacon (Long Period)
  • Tags / New Raspberry Pi Device
  • Device / DNS Requests to Unusual Server
  • Device / Anomaly Indicators / Spike in Connections to Rare Endpoint Indicator
Darktrace’s External Sites Summary showing the rarity of the external endpoint that the Raspberry Pi device ‘called home’ to and the model alerts triggered.  
Figure 1: Darktrace’s External Sites Summary showing the rarity of the external endpoint that the Raspberry Pi device ‘called home’ to and the model alerts triggered.  

Darktrace’s Cyber AI Analyst launched an autonomous investigation into the activity, correlating related events into a broader incident and generating a report outlining the potential threat along with supporting technical details.

Darktrace’s anomaly-based detection meant that the Raspberry Pi device did not need to be observed performing clearly malicious behavior to alert the customer to the security risk, and neither can defenders afford to wait for such escalation.

Why is this significant?

In 2021 a similar attack took place. Aiming to poison a Florida water treatment facility, attackers leveraged a TeamViewer instance that had been dormant on the system for six months, effectively allowing the attacker to ‘live off the land’ [10].  

The Raspberry Pi device in this incident also remained outside the purview of the customer’s security team at first. It could have been leveraged by a persistent attacker to pivot within the internal network and communicate externally.

A proactive approach to active defense that seeks to minimize and continuously monitor the attack surface and network is crucial.  

The growing interest in manufacturing from attackers and policymakers

Significant motivations for targeting the manufacturing sector and increasing regulatory demands make the convergence of supply chain risk, insider risk, and the prevalence of stealthy living-off-the-land techniques particularly relevant to this sector.

Manufacturing is consistently targeted by cybercriminals [11], and the sector’s ‘just-in-time’ model grants attackers the opportunity for high levels of disruption. Furthermore, under NIS 2, manufacturing and some food and beverage processing entities are now designated as ‘important’ entities. This means stricter incident reporting requirements within 24 hours of detection, and enhanced security requirements such as the implementation of zero trust and network segmentation policies, as well as measures to improve supply chain resilience [12][13][14].

How can Darktrace help?

Ultimately, Darktrace successfully assisted a manufacturing organization in detecting a potentially disruptive 'near-miss' within their OT environment, even in the absence of traditional IoCs.  Through passive asset identification techniques and continuous network monitoring, the customer improved their understanding of their network and supply chain risk.  

While the swift detection of the rogue device allowed the threat to be identified before it could escalate, the customer could have reduced their time to respond by using Darktrace’s built-in response capabilities, had Darktrace’s Autonomous Response capability been enabled.  Darktrace’s Autonomous Response can be configured to target specific connections on a rogue device either automatically upon detection or following manual approval from the security team, to stop it communicating with other devices in the network while allowing other approved devices to continue operating. Furthermore, the exportable report generated by Cyber AI Analyst helps security teams to meet NIS 2’s enhanced reporting requirements.  

Sophisticated ICS attacks often leverage insider access to perform in-depth reconnaissance for the development of tailored malware capabilities.  This case study and high-profile ICS attacks highlight the importance of mitigating supply chain risk in a similar way to insider risk.  As ICS networks adapt to the introduction of IIoT, remote working and the increased convergence between IT and OT, it is important to ensure the approach to secure against these threats is compatible with the dynamic nature of the network.  

Credit to Nicole Wong (Principal Cyber Analyst), Matthew Redrup (Senior Analyst and ANZ Team Lead)

[related-resource]

Appendices

MITRE ATT&CK Mapping

  • Infrastructure / New Raspberry Pi Device - INITIAL ACCESS - T1200 Hardware Additions
  • Device / DNS Requests to Unusual Server - CREDENTIAL ACCESS, COLLECTION - T1557 Man-in-the-Middle
  • Compromise / Agent Beacon - COMMAND AND CONTROL - T1071.001 Web Protocols

References

[1] https://www.cisa.gov/topics/physical-security/insider-threat-mitigation/defining-insider-threats

[2] https://www.trendmicro.com/vinfo/gb/threat-encyclopedia/web-attack/139/havex-targets-industrial-control-systems

[3]https://thehackernews.com/2018/08/tsmc-wannacry-ransomware-attack.html

[4] https://www.theverge.com/2020/12/21/22194183/intel-nvidia-cisco-government-infected-solarwinds-hack

[5] https://www.centreon.com/monitoring-ot-with-raspberry-pi-and-centreon/

[6] https://ieeexplore.ieee.org/document/9107689

[7] https://www.linkedin.com/pulse/webicc-scada-integration-industrial-raspberry-pi-devices-mryff

[8] https://www.rowse.co.uk/blog/post/how-is-the-raspberry-pi-used-in-the-iiot

[9] https://sepiocyber.com/resources/whitepapers/raspberry-pi-a-friend-or-foe/#:~:text=Initially%20designed%20for%20ethical%20purposes,as%20cyberattacks%20and%20unauthorized%20access

[10] https://edition.cnn.com/2021/02/10/us/florida-water-poison-cyber/index.html

[11] https://www.mxdusa.org/2025/02/13/top-cyber-threats-in-manufacturing/

[12] https://www.shoosmiths.com/insights/articles/nis2-what-manufacturers-and-distributors-need-to-know-about-europes-new-cybersecurity-regime

[13] https://www.goodaccess.com/blog/nis2-require-zero-trust-essential-security-measure#zero-trust-nis2-compliance

[14] https://logisticsviewpoints.com/2024/11/06/the-impact-of-nis-2-regulations-on-manufacturing-supply-chains/

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About the author
Nicole Wong
Cyber Security Analyst

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June 9, 2025

Modernising UK Cyber Regulation: Implications of the Cyber Security and Resilience Bill

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The need for security and continued cyber resilience

The UK government has made national security a key priority, and the new Cyber Security and Resilience Bill (CSRB) is a direct reflection of that focus. In introducing the Bill, Secretary of State for Science, Innovation and Technology, Peter Kyle, recognised that the UK is “desperately exposed” to cyber threats—from criminal groups to hostile nation-states that are increasingly targeting the UK's digital systems and critical infrastructure[1].

Context and timeline for the new legislation

First announced during the King’s Speech of July 2024, and elaborated in a Department for Science, Innovation and Technology (DSIT) policy statement published in April 2025, the CSRB is expected to be introduced in Parliament during the 2025-26 legislative session.

For now, organisations in the UK remain subject to the 2018 Network and Information Systems (NIS) Regulations – an EU-derived law which was drafted before today’s increasing digitisation of critical services, rise in cloud adoption and emergence of AI-powered threats.

Why modernisation is critical

Without modernisation, the Government believes UK’s infrastructure and economy risks falling behind international peers. The EU, which revised its cybersecurity regulation under the NIS2 Directive, already imposes stricter requirements on a broader set of sectors.

The urgency of the Bill is also underscored by recent high-impact incidents, including the Synnovis attack which targeted the National Health Service (NHS) suppliers and disrupted thousands of patient appointments and procedures[2]. The Government has argued that such events highlight a systemic failure to keep pace with a rapidly evolving threat landscape[3].

What the Bill aims to achieve

This Bill represents a decisive shift. According to the Government, it will modernise and future‑proof the UK’s cyber laws, extending oversight to areas where risk has grown but regulation has not kept pace[4]. While the legislation builds on previous consultations and draws lessons from international frameworks like the EU’s NIS2 directive, it also aims to tailor solutions to the UK’s unique threat environment.

Importantly, the Government is framing cybersecurity not as a barrier to growth, but as a foundation for it. The policy statement emphasises that strong digital resilience will create the stability businesses need to thrive, innovate, and invest[5]. Therefore, the goals of the Bill will not only be to enhance security but also act as an enabler to innovation and economic growth.

Recognition that AI changes cyber threats

The CSRB policy statement recognises that AI is fundamentally reshaping the threat landscape, with adversaries now leveraging AI and commercial cyber tools to exploit vulnerabilities in critical infrastructure and supply chains. Indeed, the NCSC has recently assessed that AI will almost certainly lead to “an increase in the frequency and intensity of cyber threats”[6]. Accordingly, the policy statement insists that the UK’s regulatory framework “must keep pace and provide flexibility to respond to future threats as and when they emerge”[7].

To address the threat, the Bill signals new obligations for MSPs and data centres, timely incident reporting and dynamic guidance that can be refreshed without fresh primary legislation, making it essential for firms to follow best practices.

What might change in day-to-day practice?

New organisations in scope of regulation

Under the existing Network and Information Systems (NIS) Regulations[8], the UK already supervises operators in five critical sectors—energy, transport, drinking water, health (Operators of Essential Services, OES) and digital infrastructure (Relevant Digital Service Providers, RDSPs).

The Cyber Security and Resilience Bill retains this foundation and adds Managed Service Providers (MSPs) and data centres to the scope of regulation to “better recognise the increasing reliance on digital services and the vulnerabilities posed by supply chains”[9]. It also grants the Secretary of State for Science, Innovation and Technology the power to add new sectors or sub‑sectors via secondary legislation, following consultation with Parliament and industry.

Managed service providers (MSPs)

MSPs occupy a central position within the UK’s enterprise information‑technology infrastructure. Because they remotely run or monitor clients’ systems, networks and data, they hold privileged, often continuous access to multiple environments. This foothold makes them an attractive target for malicious actors.

The Bill aims to bring MSPs in scope of regulation by making them subject to the same duties as those placed on firms that provide digital services under the 2018 NIS Regulations. By doing so, the Bill seeks to raise baseline security across thousands of customer environments and to provide regulators with better visibility of supply‑chain risk.

The proposed definition for MSPs is a service which:

  1. Is provided to another organisation
  2. Relies on the use of network and information systems to deliver the service
  3. Relates to ongoing management support, active administration and/or monitoring of AI systems, IT infrastructure, applications, and/or IT networks, including for the purpose of activities relating to cyber security.
  4. Involves a network connection and/or access to the customer’s network and information systems.

Data centres

Building on the September 2024 designation of data centres as critical national infrastructure, the CSRB will fold data infrastructure into the NIS-style regime by naming it an “relevant sector" and data centres as “essential service”[10].

About 182 colocation facilities run by 64 operators will therefore come under statutory duties to notify the regulator, maintain proportionate CAF-aligned controls and report significant incidents, regardless of who owns them or what workloads they host.

New requirements for regulated organisations

Incident reporting processes

There could be stricter timelines or broader definitions of what counts as a reportable incident. This might nudge organisations to formalise detection, triage, and escalation procedures.

The Government is proposing to introduce a new two-stage incident reporting process. This would include an initial notification which would be submitted within 24 hours of becoming aware of a significant incident, followed by a full incident report which should be submitted within 72 hours of the same.

Supply chain assurance requirements

Supply chains for the UK's most critical services are becoming increasingly complex and present new and serious vulnerabilities for cyber-attacks. The recent Synnovis ransomware attacks on the NHS[11] exemplify the danger posed by attacks against the supply chains of important services and organisations. This is concerning when reflecting on the latest Cyber Security Breaches survey conducted by DSIT, which highlights that fewer than 25% of large businesses review their supply chain risks[12].

Despite these risks, the UK’s legacy cybersecurity regulatory regime does not explicitly cover supply chain risk management. The UK instead relies on supporting and non-statutory guidance to close this gap, such as the NCSC’s Cyber Assessment Framework (CAF)[13].

The CSRB policy statement acts on this regulatory shortcoming and recognises that “a single supplier’s disruption can have far-reaching impacts on the delivery of essential or digital services”[14].

To address this, the Bill would make in-scope organisations (OES and RDPS) directly accountable for the cybersecurity of their supply chains. Secondary legislation would spell out these duties in detail, ensuring that OES and RDSPs systematically assess and mitigate third-party cyber risks.

Updated and strengthened security requirements

By placing the CAF into a firmer footing and backing it with a statutory Code of Practice, the Government is setting clearer expectations about government expectations on technical standards and methods organisations will need to follow to prove their resilience.

How Darktrace can help support affected organizations

Demonstrate resilience

Darktrace’s Self-Learning AITM continuously monitors your digital estate across cloud, network, OT, email, and endpoint to detect, investigate, and autonomously respond to emerging threats in real time. This persistent visibility and defense posture helps organizations demonstrate cyber resilience to regulators with confidence.

Streamline incident reporting and compliance

Darktrace surfaces clear alerts and automated investigation reports, complete with timeline views and root cause analysis. These insights reduce the time and complexity of regulatory incident reporting and support internal compliance workflows with auditable, AI-generated evidence.

Improve supply chain visibility

With full visibility across connected systems and third-party activity, Darktrace detects early indicators of lateral movement, account compromise, and unusual behavior stemming from vendor or partner access, reducing the risk of supply chain-originated cyber-attacks.

Ensure MSPs can meet new standards

For managed service providers, Darktrace offers native multi-tenant support and autonomous threat response that can be embedded directly into customer environments. This ensures consistent, scalable security standards across clients—helping MSPs address increasing regulatory obligations.

[related-resource]

References

[1] https://www.theguardian.com/uk-news/article/2024/jul/29/uk-desperately-exposed-to-cyber-threats-and-pandemics-says-minister

[2] https://www.england.nhs.uk/2024/06/synnovis-cyber-attack-statement-from-nhs-england/

[3] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[4] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[5] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[6] https://www.ncsc.gov.uk/report/impact-ai-cyber-threat-now-2027

[7] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[8] https://www.gov.uk/government/collections/nis-directive-and-nis-regulations-2018

[9] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[10] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[11] https://www.england.nhs.uk/2024/06/synnovis-cyber-attack-statement-from-nhs-england/

[12] https://www.gov.uk/government/statistics/cyber-security-breaches-survey-2025/cyber-security-breaches-survey-2025

[13] https://www.ncsc.gov.uk/collection/cyber-assessment-framework

[14] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

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