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February 25, 2020

Darktrace's AI Analyst: Closing the Cyber Skills Gap

Discover how Darktrace's AI Analyst is bridging the cyber skills gap for OT, enhancing security and efficiency.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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25
Feb 2020

Security analysts investigate threats by finding patterns, forming hypotheses, reaching conclusions, and sharing their findings with the rest of the business. These are labor-intensive steps that take not only time, but years of training and expertise. And as operational technology (OT) becomes further integrated with the corporate network, and as threat-actors continue to advance their methods of attack, the emergence of a cyber security skills gap in the OT world becomes more and more evident.

The trend towards interconnected IT and OT environments is matched in equal measure by converging security teams. CISOs have assumed responsibility for the security of ICS environments without necessarily possessing specialized OT skills. Similarly, OT engineers are often handed security roles involving IT without sufficient training. As a result, a knowledge gap is emerging, with organizations struggling to find experts with the necessary skills in both operational technology and traditional IT.

However, developments in artificial intelligence are being leveraged to fill this skills shortage, and technology exists today that can stitch together related security events across OT and IT into a single incident — generating a meaningful, natural-language summary of the suspicious activity.

Darktrace’s Cyber AI Analyst for OT combines the skill of human expertise with the speed and scale of AI, empowering it to conduct expert investigations into hundreds of parallel threads simultaneously. This groundbreaking technology is the result of over 3 years of research and development at Darktrace’s R&D Center in Cambridge, UK — harnessing supervised machine learning to replicate the actions of expert OT and IT analysts. Every time a security alert is triggered, Cyber AI Analyst automatically pulls together a full incident report, drawing upon multiple related alerts and useful surrounding context to complete the picture.

Cyber AI Analyst for OT has domain knowledge from both OT and IT “baked in” to ensure that it can do a lot of the interpretation. An IT SOC can receive the specialized and detailed OT information relating to an incident, but also the higher-level abstractions and meaning to help them triage. Equally, OT engineers can, for example, be presented with a complete timeline of a zero-day ransomware infection as it emerges, without needing to know how to investigate file-sharing activity or command and control beaconing. Cyber AI Analyst for OT therefore not only saves security teams crucial time, but bridges the skills gap that increasingly widens as OT and IT environments continue to converge.

Investigating a ‘Triton 2.0’ attack

Cyber AI Analyst presents its findings in Darktrace’s graphical user interface, the Threat Visualizer. We can view an example of this by looking at a Triton-style cyber-attack captured within a customer environment.

Figure 1: Three models are breached by a desktop device

The threat tray above shows three individual alerts pertaining to a particular device — expdev127.scada.local, a desktop belonging to a domain administrator. Working in real time in the background, Cyber AI Analyst for OT now stitches together these multiple alerts into a single security incident, and then surfaces this incident in a high-level narrative, displaying all stages of the attack lifecycle on a single timeline.

Figure 2: The Threat Visualizer surfaces a timeline of the suspicious events

We can see that over the span of three hours, Darktrace identified a suspicious file download, possible command and control traffic, and a chain of administrative connections it deemed worthy of investigation. The Threat Visualizer then surfaced this series of suspicious connections, showing how the malware penetrated from the upper parts of the control system through to a workstation that can interact with PLCs.

Figure 3: A graphical representation of the RDP communication

Since the initial compromise infected a domain administrator’s desktop, the primary ‘hop’ of remote desktop to the local domain controller illustrated here is not unusual at all — the usage of legitimate administrative RDP credentials is commonplace from this device. However, as the incident unfolds, Cyber AI Analyst subsequently recognizes that this is related to more suspicious events, and is able to go back and include these events in a single narrative.

The malware then makes a second hop — also via RDP — to an engineering workstation and finally reprograms a related PLC, all the while retaining the remote access chain. As with the Triton attack that targeted various power plants in 2017, this attack relied on commonplace administration sessions to transfer tools, and for remote command/program execution. The Threat Visualizer shows us the destination port, as well as the application protocol used to deliver the final stage of the attack.

Figure 4: Further details of the reprogramming

Cyber AI Analyst converts the initial alerts into this incident report in real time, and the security team enter the fray armed with a much clearer and broader description of the incident, far sooner than if they had needed to perform these steps themselves. In this case, Cyber AI Analyst eventually includes seven alerts of different suspicious activities within this one incident, as well as multiple details that did not create alerts themselves but are strongly related and could have been omitted by an inexperienced analyst.

The near future of ICS attacks

Cyber-attacks on ICS are continuously evolving, with adversaries using the latest open-source technologies to launch evasive and machine-speed campaigns globally. While many organizations are turning to AI to face the scale, complexity, and speed of the cyber-threats they face in their IT and OT environments, we can also expect that these threat-actors will also start to use AI to achieve their objectives.

The threat-actors behind Triton blended mainstream IT attack techniques with specialized OT payloads and backed both up with strong operational discipline. The future addition of AI into such malware will allow it to achieve more inside a target network without persistent human oversight — and therefore dramatically decrease its chances of detection.

By combining both IT and OT analyst domain knowledge whilst operating at machine speed with a computer’s unwavering attention to detail, Cyber AI Analyst for OT will prove crucial for security teams by saving them vital time and filling in for any gaps in domain knowledge.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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December 22, 2025

The Year Ahead: AI Cybersecurity Trends to Watch in 2026

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Introduction: 2026 cyber trends

Each year, we ask some of our experts to step back from the day-to-day pace of incidents, vulnerabilities, and headlines to reflect on the forces reshaping the threat landscape. The goal is simple:  to identify and share the trends we believe will matter most in the year ahead, based on the real-world challenges our customers are facing, the technology and issues our R&D teams are exploring, and our observations of how both attackers and defenders are adapting.  

In 2025, we saw generative AI and early agentic systems moving from limited pilots into more widespread adoption across enterprises. Generative AI tools became embedded in SaaS products and enterprise workflows we rely on every day, AI agents gained more access to data and systems, and we saw glimpses of how threat actors can manipulate commercial AI models for attacks. At the same time, expanding cloud and SaaS ecosystems and the increasing use of automation continued to stretch traditional security assumptions.

Looking ahead to 2026, we’re already seeing the security of AI models, agents, and the identities that power them becoming a key point of tension – and opportunity -- for both attackers and defenders. Long-standing challenges and risks such as identity, trust, data integrity, and human decision-making will not disappear, but AI and automation will increase the speed and scale of the cyber risk.  

Here's what a few of our experts believe are the trends that will shape this next phase of cybersecurity, and the realities organizations should prepare for.  

Agentic AI is the next big insider risk

In 2026, organizations may experience their first large-scale security incidents driven by agentic AI behaving in unintended ways—not necessarily due to malicious intent, but because of how easily agents can be influenced. AI agents are designed to be helpful, lack judgment, and operate without understanding context or consequence. This makes them highly efficient—and highly pliable. Unlike human insiders, agentic systems do not need to be socially engineered, coerced, or bribed. They only need to be prompted creatively, misinterpret legitimate prompts, or be vulnerable to indirect prompt injection. Without strong controls around access, scope, and behavior, agents may over-share data, misroute communications, or take actions that introduce real business risk. Securing AI adoption will increasingly depend on treating agents as first-class identities—monitored, constrained, and evaluated based on behavior, not intent.

-- Nicole Carignan, SVP of Security & AI Strategy

Prompt Injection moves from theory to front-page breach

We’ll see the first major story of an indirect prompt injection attack against companies adopting AI either through an accessible chatbot or an agentic system ingesting a hidden prompt. In practice, this may result in unauthorized data exposure or unintended malicious behavior by AI systems, such as over-sharing information, misrouting communications, or acting outside their intended scope. Recent attention on this risk—particularly in the context of AI-powered browsers and additional safety layers being introduced to guide agent behavior—highlights a growing industry awareness of the challenge.  

-- Collin Chapleau, Senior Director of Security & AI Strategy

Humans are even more outpaced, but not broken

When it comes to cyber, people aren’t failing; the system is moving faster than they can. Attackers exploit the gap between human judgment and machine-speed operations. The rise of deepfakes and emotion-driven scams that we’ve seen in the last few years reduce our ability to spot the familiar human cues we’ve been taught to look out for. Fraud now spans social platforms, encrypted chat, and instant payments in minutes. Expecting humans to be the last line of defense is unrealistic.

Defense must assume human fallibility and design accordingly. Automated provenance checks, cryptographic signatures, and dual-channel verification should precede human judgment. Training still matters, but it cannot close the gap alone. In the year ahead, we need to see more of a focus on partnership: systems that absorb risk so humans make decisions in context, not under pressure.

-- Margaret Cunningham, VP of Security & AI Strategy

AI removes the attacker bottleneck—smaller organizations feel the impact

One factor that is currently preventing more companies from breaches is a bottleneck on the attacker side: there’s not enough human hacker capital. The number of human hands on a keyboard is a rate-determining factor in the threat landscape. Further advancements of AI and automation will continue to open that bottleneck. We are already seeing that. The ostrich approach of hoping that one’s own company is too obscure to be noticed by attackers will no longer work as attacker capacity increases.  

-- Max Heinemeyer, Global Field CISO

SaaS platforms become the preferred supply chain target

Attackers have learned a simple lesson: compromising SaaS platforms can have big payouts. As a result, we’ll see more targeting of commercial off-the-shelf SaaS providers, which are often highly trusted and deeply integrated into business environments. Some of these attacks may involve software with unfamiliar brand names, but their downstream impact will be significant. In 2026, expect more breaches where attackers leverage valid credentials, APIs, or misconfigurations to bypass traditional defenses entirely.

-- Nathaniel Jones, VP of Security & AI Strategy

Increased commercialization of generative AI and AI assistants in cyber attacks

One trend we’re watching closely for 2026 is the commercialization of AI-assisted cybercrime. For example, cybercrime prompt playbooks sold on the dark web—essentially copy-and-paste frameworks that show attackers how to misuse or jailbreak AI models. It’s an evolution of what we saw in 2025, where AI lowered the barrier to entry. In 2026, those techniques become productized, scalable, and much easier to reuse.  

-- Toby Lewis, Global Head of Threat Analysis

Conclusion

Taken together, these trends underscore that the core challenges of cybersecurity are not changing dramatically -- identity, trust, data, and human decision-making still sit at the core of most incidents. What is changing quickly is the environment in which these challenges play out. AI and automation are accelerating everything: how quickly attackers can scale, how widely risk is distributed, and how easily unintended behavior can create real impact. And as technology like cloud services and SaaS platforms become even more deeply integrated into businesses, the potential attack surface continues to expand.  

Predictions are not guarantees. But the patterns emerging today suggest that 2026 will be a year where securing AI becomes inseparable from securing the business itself. The organizations that prepare now—by understanding how AI is used, how it behaves, and how it can be misused—will be best positioned to adopt these technologies with confidence in the year ahead.

Learn more about how to secure AI adoption in the enterprise without compromise by registering to join our live launch webinar on February 3, 2026.  

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December 22, 2025

Why Organizations are Moving to Label-free, Behavioral DLP for Outbound Email

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Why outbound email DLP needs reinventing

In 2025, the global average cost of a data breach fell slightly — but remains substantial at USD 4.44 million (IBM Cost of a Data Breach Report 2025). The headline figure hides a painful reality: many of these breaches stem not from sophisticated hacks, but from simple human error: mis-sent emails, accidental forwarding, or replying with the wrong attachment. Because outbound email is a common channel for sensitive data leaving an organization, the risk posed by everyday mistakes is enormous.

In 2025, 53% of data breaches involved customer PII, making it the most commonly compromised asset (IBM Cost of a Data Breach Report 2025). This makes “protection at the moment of send” essential. A single unintended disclosure can trigger compliance violations, regulatory scrutiny, and erosion of customer trust –consequences that are disproportionate to the marginal human errors that cause them.

Traditional DLP has long attempted to mitigate these impacts, but it relies heavily on perfect labelling and rigid pattern-matching. In reality, data loss rarely presents itself as a neat, well-structured pattern waiting to be caught – it looks like everyday communication, just slightly out of context.

How data loss actually happens

Most data loss comes from frustratingly familiar scenarios. A mistyped name in auto-complete sends sensitive data to the wrong “Alex.” A user forwards a document to a personal Gmail account “just this once.” Someone shares an attachment with a new or unknown correspondent without realizing how sensitive it is.

Traditional, content-centric DLP rarely catches these moments. Labels are missing or wrong. Regexes break the moment the data shifts formats. And static rules can’t interpret the context that actually matters – the sender-recipient relationship, the communication history, or whether this behavior is typical for the user.

It’s the everyday mistakes that hurt the most. The classic example: the Friday 5:58 p.m. mis-send, when auto-complete selects Martin, a former contractor, instead of Marta in Finance.

What traditional DLP approaches offer (and where gaps remain)

Most email DLP today follows two patterns, each useful but incomplete.

  • Policy- and label-centric DLP works when labels are correct — but content is often unlabeled or mislabeled, and maintaining classification adds friction. Gaps appear exactly where users move fastest
  • Rule and signature-based approaches catch known patterns but miss nuance: human error, new workflows, and “unknown unknowns” that don’t match a rule

The takeaway: Protection must combine content + behavior + explainability at send time, without depending on perfect labels.

Your technology primer: The three pillars that make outbound DLP effective

1) Label-free (vs. data classification)

Protects all content, not just what’s labeled. Label-free analysis removes classification overhead and closes gaps from missing or incorrect tags. By evaluating content and context at send time, it also catches misdelivery and other payload-free errors.

  • No labeling burden; no regex/rule maintenance
  • Works when tags are missing, wrong, or stale
  • Detects misdirected sends even when labels look right

2) Behavioral (vs. rules, signatures, threat intelligence)

Understands user behavior, not just static patterns. Behavioral analysis learns what’s normal for each person, surfacing human error and subtle exfiltration that rules can’t. It also incorporates account signals and inbound intel, extending across email and Teams.

  • Flags risk without predefined rules or IOCs
  • Catches misdelivery, unusual contacts, personal forwards, odd timing/volume
  • Blends identity and inbound context across channels

3) Proprietary DSLM (vs. generic LLM)

Optimized for precise, fast, explainable on-send decisions. A DSLM understands email/DLP semantics, avoids generative risks, and stays auditable and privacy-controlled, delivering intelligence reliably without slowing mail flow.

  • Low-latency, on-send enforcement
  • Non-generative for predictable, explainable outcomes
  • Governed model with strong privacy and auditability

The Darktrace approach to DLP

Darktrace / EMAIL – DLP stops misdelivery and sensitive data loss at send time using hold/notify/justify/release actions. It blends behavioral insight with content understanding across 35+ PII categories, protecting both labeled and unlabeled data. Every action is paired with clear explainability: AI narratives show exactly why an email was flagged, supporting analysts and helping end-users learn. Deployment aligns cleanly with existing SOC workflows through mail-flow connectors and optional Microsoft Purview label ingestion, without forcing duplicate policy-building.

Deployment is simple: Microsoft 365 routes outbound mail to Darktrace for real-time, inline decisions without regex or rule-heavy setup.

A buyer’s checklist for DLP solutions

When choosing your DLP solution, you want to be sure that it can deliver precise, explainable protection at the moment it matters – on send – without operational drag.  

To finish, we’ve compiled a handy list of questions you can ask before choosing an outbound DLP solution:

  • Can it operate label free when tags are missing or wrong? 
  • Does it truly learn per user behavior (no shortcuts)? 
  • Is there a domain specific model behind the content understanding (not a generic LLM)? 
  • Does it explain decisions to both analysts and end users? 
  • Will it integrate with your label program and SOC workflows rather than duplicate them? 

For a deep dive into Darktrace’s DLP solution, check out the full solution brief.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email
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