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October 21, 2020

Protecting Healthcare Organizations from Maze Ransomware

Discover how Darktrace detected and protected a healthcare organization from a Maze ransomware attack. Stay informed and protect your data today.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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21
Oct 2020

Ransomware, with more severe consequences and against increasingly high-stakes targets, continues to cause chaos and disruption to organizations globally. Earlier this year saw a surge in a strain of ransomware known as ‘Maze’, which shut down operations at leading optical products provider Canon and wreaked havoc in Fortune 500 companies like Cognizant.

Ransomware targeting healthcare

Just last month, news of a woman in Germany dying after a ransomware attack on the Dusseldorf University Hospital hit the headlines, confirming that the threat to people is no longer theoretical.

Ransomware affects all industries but 2020 has seen cyber-criminals increasingly hit essential services like healthcare, local government and critical infrastructure – intentionally or as collateral damage. As the stakes rise, so too does the need to understand how to prevent these devastating and pervasive attacks.

Once deployed, ransomware can spread laterally through an organization’s digital infrastructure in seconds, taking entire systems offline in minutes. Attackers often strike at night or at weekends, when they know security teams’ response time will be slower. Machine-speed attacks require machine-speed defenses that can detect and respond to this threat without human guidance, and autonomously block the threat.

This blog explains how AI detects and stops ransomware by learning ‘normal’ across the digital estate – from email and SaaS applications to the network, cloud, IoT and industrial control systems – by looking at an example of a Maze ransomware attack caught by Darktrace in a customer’s environment.

Darktrace’s Immune System detected the threat as soon as it emerged, but as the Autonomous Response capability was configured in passive mode, neutralizing the threat still required human action. This means that attackers were able to move laterally across the organization at speed and began to encrypt files before the security team stepped in. In active mode, Antigena Network would have contained the activity in its earliest stages.

How does Darktrace detect ransomware like Maze?

As soon as Darktrace is deployed – whether virtually or on-premise – the AI begins to learn the ‘pattern of life’ for every user and device across the organization. This enables the technology to detect anomalous activity indicative of a cyber-threat. It does this without relying on hard-coded rules and signatures; an approach that requires a ‘Patient Zero’ before updating these lists and containing subsequent identical threats. When it comes to a novel instance of ransomware spreading across an organization and infecting hundreds of devices in seconds, such an approach becomes useless.

With an understanding of the organization’s ‘pattern of life’, Darktrace’s AI recognizes unusual activity in real time. Such activity might include:

ActivityDarktrace detectionsUnusual downloads from C2 serversEXE from Rare Destination / Masqueraded File TransferBrute forcing publicly accessible RDP serversIncoming RDP brute force modelsBrute forcing access to web portal user accounts with weak passwords or lacking MFAVarious brute force modelsC2 via Cobalt Strike / Empire PowershellSSL Beaconing to Rare Endpoint / Empire Powershell and Cobalt Strike modelsNetwork scanning for reconnaissance & EternalBlue exploitSuspicious Network Scan model known to download Advanced IP Scanner after successful exploitMimikatz usage for privilege escalationUnusual Admin SMB Session / Unusual RDP Admin Session (Procdump, PingCastle, and Bloodhound)Psexec / ‘Living off the Land’ for lateral movementUnusual Remote Command Execution / Unusual PSexec / Unusual DCE RPCData exfiltration to C2 serversData Sent to Rare Domain / Unusual Internal Download / Unusual External UploadEncryptionSuspicious SMB Activity / Additional File Extensions AppendedExfiltration of passwords through various cloud storage servicesData Sent to New External DomainRDP tunnels using NgrokOutbound RDP / Various beaconing models

In addition, Darktrace is able to identify attempts to brute force access on Internet-facing servers. It can also detect specific searches for passwords stored in plain text as well as various password manager databases.

Maze ransomware analysis

Figure 1: A timeline of the attack

Most recently, Darktrace’s AI detected a case of Maze ransomware targeting a healthcare organization. Darktrace’s Immune System spotted every stage of the attack lifecycle within seconds, and the Cyber AI Analyst immediately launched an automated investigation of the full incident, surfacing a natural-language, actionable summary for the security team.

The initial infection vector was spear phishing. Maze is frequently delivered to healthcare organizations using pandemic-themed phishing emails. Darktrace also offers AI-powered email security that understands normal behavior for every Microsoft 365 user and spots anomalies that are indicative of phishing, but in the absence of this protection, the emails were waved through by traditional gateways.

The attacker began engaging in network scanning activity and enumeration to escalate access within the Research and Development subnet. Darktrace’s AI detected a successful compromise of admin level credentials, unusual RDP activities and multiple Kerberos authentication attempts.

Darktrace detected the attacker uploading a domain controller, before batch files were written to multiple file shares, which were used for the encryption process.

An infected device then connected to a suspicious domain that is associated to Maze mazedecrypt[.]top and the TOR browser bundle was downloaded, likely for C2 purposes. A large volume of sensitive data from the R&D subnet was then uploaded to a rare domain. This is typical of Maze ransomware, which is seen as a ‘double threat’ in that it not only seeks to encrypt critical files but also sends a copy of them back to the attacker.

This form of attack, also known as doxware, then provides the attacker with leverage in the possible event that the organization refused to pay the ransom – they can sell the data on the Dark Web, or threaten to leak intellectual property to competitors, for instance.

Real-time automated investigations with Cyber AI Analyst

Throughout the attack lifecycle, multiple high-fidelity alerts were generated by Darktrace AI and this prompted the Cyber AI Analyst to automatically launch an investigation in the background, stitching together the different events into a single, comprehensive security incident, which it then displayed for human review in a single screen.

Figure 2: The data exfiltration to a rare external domain

Figure 3: Darktrace’s user interface highlighting the unusual activity and model breaches on a domain controller directly linked with the ransomware attack

Targeted, double-threat attacks like Maze ransomware are on the rise and extremely dangerous – and they are increasingly targeting high-stakes environments. Thousands of organizations are turning to AI, not only to detect and investigate on ransomware intrusions as demonstrated above, but to autonomously respond to events as they occur. Ransomware attacks like these show organizations why autonomous response in active mode is not just a nice to have – but necessary – as fast-moving threats demand machine-speed responses.

In a previous blog, we looked at a novel zero-day ransomware attack that slipped through legacy security tools – but Antigena Network was configured in active mode, autonomously stopping the threat in its tracks. This unique capability is becoming crucial for organizations in every industry who find themselves targeted by increasingly sophisticated attack methods.

Thanks to Darktrace analyst Adam Stevens for his insights on the above threat find.

Learn more about Autonomous Response

Darktrace model detections

  • Device / Suspicious Network Scan Activity
  • Device / Network Scan
  • Device / ICMP Address Scan
  • Unusual Activity / Unusual Internal Connections
  • Device / Multiple Lateral Movement Model Breaches
  • Experimental / Executable Uploaded to DC
  • Compromise / Ransomware::Suspicious SMB Activity
  • Compromise / Ransomware::Ransom or Offensive Words Written to SMB
  • Compliance / SMB Drive Write
  • Compliance / High Priority Compliance Model Breach
  • Anomalous Connection / SMB Enumeration
  • Device / Suspicious File Writes to Multiple Hidden SMB Shares
  • Device / New or Unusual Remote Command Execution
  • Anomalous Connection / New or Uncommon Service Control
  • Anomalous Connection / SMB Enumeration
  • Experimental / Possible RPC Execution
  • Anomalous Connection / High Volume of New or Uncommon Service Control
  • Experimental / Possible Ransom Note
  • Anomalous File / Internal::Additional Extension Appended to SMB File
  • Compliance / Tor Package Download
  • Device / Suspicious Domain
  • Device / Long Agent Connection to New Endpoint
  • Anomalous Connection / Data Sent to Rare Domain

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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May 28, 2026

From Efficiency to Exposure: How AI Adoption Is Creating Unseen Vulnerabilities on the Factory Floor

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How AI agents impact the manufacturing industry

Security teams and IT personnel across the manufacturing industry are under constant pressure to protect production, maintain uptime, and safeguard critical assets but the rise of AI is bringing huge new opportunities alongside new cyber risks. Across manufacturing, AI is embedded into workflows, decision-making, and increasingly, autonomous AI agents are acting on behalf of employees and systems.  

Agentic systems are powerful because they can act independently, but that same autonomy also creates cyber and operational risk. Agents have extensive permissions and are capable of carrying out complex tasks, making decisions, and interacting with tools or external systems with little to no human intervention.

Unlike traditional AI models that perform predefined tasks, AI agents use advanced techniques to mimic human decision-making processes, dynamically adapting to new challenges, making decision and taking action based on their own judgement. They look like employees operationally but lack judgment, ethics, or fear of consequences like humans do. This means they can be easily manipulated by cybercriminals, and an AI agent embedded across an OT network creates threats that extend well beyond data exposure. For example, at BMW, AI identifies faults in welding processes as they occur. At its Spartanburg plant, AI monitors the weld of 300-400 metal studs onto every SUV frame to detect misplaced or faulty studs and correct them instantly. Corruption of BMW’s AI system could lead to catastrophic quality control errors.

Adopting agentic AI systems across manufacturing raises some concerns across security teams. New data from our State of AI Cybersecurity survey shows that 78% of manufacturing security professionals are worried about employee use of AI agents – their top concern. That’s followed by employee use of generative AI tools like CoPilot and ChatGPT, a worry for 76% of security professionals at manufacturing organizations. As these tools gain more access to business data and processes, and more autonomy within organizations, security teams, who today have minimal visibility of agent activity in their environments, increasingly have sensitive data exposure (a worry for 60%) and accidental policy and regulatory violations (59%) on their minds.

External AI-powered threats are evolving just as quickly

The same capabilities transforming manufacturing are also reshaping cyberattacks.

AI is enabling attackers to automate reconnaissance, refine targeting, and adapt in real time. What once required time and manual effort can now be executed continuously and at scale. Manufacturers are already seeing the impact. According to manufacturing security professionals we surveyed, 76% are already being impacted by AI-powered threats and 90% see AI increasing the success of social engineering attacks.

And the techniques themselves are evolving. Concerns across the manufacturing sector show growing anxiety about the range of AI-powered attack routes, most pressingly of adaptive malware that evolves in real-time – a prospect half (49%) of manufacturing security professionals we surveyed are worried by, a full 9% more than the average across industries. AI adaptive malware is followed by:

  • Automated vulnerability scanning and exploit chaining (48%) which has become even more pressing as Anthropic’s new Mythos AI Model supercharges vulnerability discovery
  • Hyper-personalized phishing campaigns (46%), which remain a mainstay in hackers’ arsenals, and AI has amplified their effectiveness by making phishing emails more convincing and harder to detect.

This is not just an increase in volume, it is a shift toward threats that evolve as they unfold - often faster than static defenses can respond.

Despite rising awareness, many manufacturers are not yet equipped to manage this shift. More than half (51%) say they are not adequately prepared for AI-driven threats, and only 37% have formal policies governing AI deployment.  

Securing AI through visibility, context, and guardrails

Addressing this challenge does not require manufacturers to slow innovation. It requires a different approach to security, one that can operate at the same speed and scale as AI. Three specific priorities are emerging for manufacturers looking to take advantage of the power of AI.

Visibility is foundational.  

Organizations need to understand where AI is being used, what it can access, and how it behaves across both IT and OT environments. Without that, risk cannot be measured or managed. It is no surprise that Darktrace’s research found that 91% of manufacturing security professionals said that they need to understand how AI makes decisions before trusting it. This is even more critical in operational settings where disruption has safety, environmental, financial, and reputational impacts.

Context is what turns visibility into action.  

In environments shaped by AI, normal behavior is constantly shifting. Detecting threats requires a behavioral approach; understanding patterns of life across the organization and identifying subtle deviations in real time – a step change in organizations’ traditional approach to security and risk management.

Guardrails ensure that agency does not become exposure  

As AI systems take on greater responsibility, organizations need clear boundaries around what they can do and when they can act independently. These controls must be embedded into systems themselves, not applied after the fact.  

Securing AI Agents Across Manufacturing IT and OT

The rise of agentic AI is transforming manufacturing - powering next-generation operations while reshaping the security landscape. This is not just an increase in threats, but a shift to autonomous systems, continuously evolving behaviors, and risks moving at machine speed. For organizations trying to grapple with the challenge of enabling AI while managing the risk, visibility, context and guardrails should be foundational.

Darktrace helps manufacturers build secure AI approaches by making those foundations possible. It provides visibility and real-time detection and response to unusual activity across IT and OT environments and allows organizations to understand AI activity from the prompts employees use and the agents they build to how those agents are behaving across the environment. For manufacturers scaling AI, this delivers a foundation for innovation without sacrificing control.

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About the author
Oakley Cox
Director of Product

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May 28, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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About the author
Jamie Bali
Technical Author (AI) Developer
Your data. Our AI.
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