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March 20, 2019

The Invisible Threat: How AI Catches the Ursnif Trojan

The cyber AI approach successfully detected the Ursnif infections even though the new variant of this malware was unknown to security vendors at the time.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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20
Mar 2019

Over the past few months, I’ve analyzed some of the world’s stealthiest trojan attacks like Emotet, which employ deception to bypass traditional security tools that rely on rules and signatures. Guest contributor Keith Siepel also explained how cyber AI defenses managed to catch a zero-day trojan on his firm’s network for which no such rules or signatures yet exist. Indeed, with the incidence of banking trojans having increased by 239% among our customer base last year, it appears that this kind of subterfuge is the new normal.

However, one particularly sophisticated trojan, Ursnif, takes deception a step further evidence of which we are still seeing emerge. Rather than writing executable files that contain malicious code, some of its variants instead exploit vulnerabilities inherent to a user’s own applications, essentially turning the victim’s computer against them. The result of this increasingly common technique is that — once the victim has been tricked into clicking a malicious link or duped into opening an attachment via a phishing email — Ursnif begins to ‘live off the land’, blending into the victim’s environment. And by exploiting Microsoft Office and Windows features, such as document macros, PsExec, and PowerShell scripts, Ursnif can execute commands directly from the computer’s RAM.

One of the most prevalent and destructive strains of the Gozi banking malware, Ursnif was recently placed at the center of a new campaign that saw it dramatically expand its functionality. Originally created to infect hosts with spyware in order to steal sensitive banking information and user credentials, it can now also deploy advanced ransomware like GandCrab. These new functions are aided by the elusive trojan’s aforementioned file-less capabilities, which render it invisible to many security tools and allow it to hide in plain sight within legitimate, albeit corrupted applications. Shining a light on Ursnif therefore requires AI tools that can learn to spot when these applications act abnormally:

Cyber AI detects Ursnif on multiple client networks

First campaign: February 4, 2019

Darktrace detected the initial Ursnif compromise on a customer’s network when it caught several devices connecting to a highly unusual endpoint and subsequently downloading masqueraded files, causing Darktrace’s “Anomalous File / Masqueraded File Transfer” model to breach. Such files are often masqueraded as other file types not only to bypass traditional security measures but also to deceive users — for instance, with the intention of tricking a user into executing a file received in a malicious email by disguising it as a document.

As it happens, this Ursnif variant was a zero-day at the time Darktrace detected it, meaning that its files were unknown to antivirus vendors. But while the never-before-seen files bypassed the customer’s endpoint tools, Darktrace AI leveraged its understanding of the unique ‘pattern of life’ for every user and device in the customer’s network to flag these file downloads as threatening anomalies — without relying on signatures.

A sample of the masqueraded files initially downloaded:

File: xtex13.gas
File MIME type: application/x-dosexec
Size: 549.38 KB
Connection UID: C8SlueG1mT7VdcJ00

File: zyteb17.gas
File MIME type: application/x-dosexec
SHA-1 hash: 4ed60393575d6b47bd82eeb03629bdcb8876a73f
Size: 276.48 KB

File: File: adnaz2.gas
File MIME type: application/x-dosexec
Size: 380.93 KB
Connection UID: CmPOzP1AC4tzuuuW00

A sample of the endpoints detected:

kieacsangelita[.]city · 209.141.60[.]214
muikarellep[.]band · 46.29.167[.]73
cjasminedison[.]com · 185.120.58[.]13

Following the initial suspicious downloads, the compromised devices were further observed making regular connections to multiple rare destinations not previously seen on the affected network in a pattern of beaconing connectivity. In some cases, Darktrace marked these external destinations as suspicious when it recognized the hostnames they queried as algorithm-generated domains. High volumes of DNS requests for such domains is a common characteristic of malware infections, which use this tactic to maintain communication with C2 servers in spite of domain black-listing. In other cases, the endpoints were deemed suspicious because of their use of self-signed SSL certificates, which cyber-criminals often use because they do not require verification by a trusted authority.

In fact, the large volume of anomalous connections commonly triggered a number of Darktrace’s behavioral models, including:

Compromise / DGA Beacon
Anomalous Connection / Suspicious Self-Signed SSL
Compromise / High Volume of Connections with Beacon Score
Compromise / Beaconing Activity To Rare External Endpoint

Beaconing is a method of communication frequently seen when a compromised device attempts to relay information to its control infrastructure in order to receive further instructions. This behavior is characterized by persistent external connections to one or multiple endpoints, a pattern that was repeatedly observed for those devices that had previously downloaded malicious files from the endpoints later associated with the Ursnif campaign. While beaconing behavior to unusual destinations is not necessarily always indicative of infection, Darktrace AI concluded that, in combination with the suspicious file downloads, this type of activity represented a clear indication of compromise.

Figure 1: A device event log that shows the device had connected to internal mail servers shortly before downloading the malicious files.

Lateral movement and file-less capabilities

In the wake of the initial compromise, Darktrace AI also detected Ursnif’s lateral movement and file-less capabilities in real time. In the case of one infected device, an “Anomalous Connection / High Volume of New Service Control” model breach was triggered following the aforementioned suspicious activities. The device in question was flagged after making anomalous SMB connections to at least 47 other internal devices, and after accessing file shares which it had not previously connected. Subsequently, the device was observed writing to the other devices’ service control pipe – a channel used for the remote control of services. The anomalous use of these remote-control channels represent compelling examples of how Ursnif leverages its file-less capabilities to facilitate lateral movement.

Figure 2: Volume of SMB writes made to the service control pipe on internal devices by one of the infected devices, as shown on the Darktrace UI.

Although network administrators often use remote control channels for legitimate purposes, Darktrace AI considered this particular usage highly suspicious, particularly as both devices had previously breached a number of behavioral models as a result of infection.

Second campaign: March 18, 2019

A second Ursnif campaign was detected just this week. At the time of detection, no OSINT was available for the C2 servers nor the malware samples.

On a US manufacturer’s network, the initial malware download took place from: xqzuua1594[.]com/loq91/10x.php?l=mow1.jad hosted on IP 94.154.10[.]62.
Every single malware download is unique. This is indicating auto-patching or a malware factory working in the background.
Darktrace immediately identified this as another Anomalous File / Masqueraded File Transfer.

Directly after this, initial C2 was observed with the following parameters:

HTTP GET to: vwdlpknpsierra[.]email
Destination IP: 162.248.225[.]14
URI: /images/CKicJCsNNNfaJwX6CJ/0Ohp3OUfj/pI_2FszUK7ybqh33Qdwz/bOUeatCG2Qfks5DTzzO/H6SeiL8YozEYXKfornjfVt/hBgfcPVPCOf1H/2qo12IGl/L3B18ld4ZSx37TbdTUpALih/A5dl8FVHel/jMPIKnQfd/H.avi
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko

What’s interesting here is that the C2 server provides a Sufee Admin login page:

This C2 appears to have bad operational security (OPSEC) as browsing random URIs on the server reveals some of the dashboard’s contents:

The initial C2 communication was followed by sustained TCP beaconing to ksylviauudaren[.]band on 185.180.198[.]245 over port 443 with SSL encryption using a self-signed certificate. Darktrace highlighted this C2 behavior as Compromise / Sustained TCP Beaconing Activity To Rare Endpoint and Anomalous Connection / Repeated Rare External SSL Self-Signed IP.

As of the writing of this article, the domain ksylviauudaren[.]band was still not recognized in OSINT as malicious – highlighting again Darktrace’s independence of signatures and rules to catch previously unknown threats.

Conclusion

The cyber AI approach successfully detected the Ursnif infections even though the new variant of this malware was unknown to security vendors at the time. Moreover, it even managed to catch Ursnif’s file-less capabilities for lateral movement through its modelling of expected patterns of connectivity. In terms of the wider security context, the ease with which cyber AI flagged such sophisticated malware — malware which takes action by corrupting a computer’s own applications — further demonstrates that AI anomaly detection is the only way to navigate a threat landscape increasingly populated by near-invisible trojans.

IoCs

kieacsangelita[.]city · 209.141.60[.]214
muikarellep[.]band · 46.29.167[.]73
cjasminedison[.]com · 185.120.58[.]13
xqzuua1594[.]com · 94.154.10.[6]2
vwdlpknpsierra[.]email · 162.248.225[.]14
ksylviauudaren[.]band · 185.180.198[.]245

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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May 27, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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Jamie Bali
Technical Author (AI) Developer

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May 26, 2026

Journey of a Threat: How Multi-Layered AI Works in Darktrace / EMAIL

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Darktrace / EMAIL is an implementation of the Darktrace methodology – a multi-layered AI system built into a single product. As with other Darktrace products, Darktrace / EMAIL learns the expected behaviours of an organization and its employees to identify novel threats and anomalous activity.

The diagram below represents the architecture of Darktrace / EMAIL’s multi-layered AI: a structured visualization of how intelligence is built, step by step, from raw data to actionable insight. Each layer plays a distinct role, feeding into the next: collecting data, understanding behaviour, analysing intent, making decisions, and presenting clear outcomes.

It all starts with an email

In this blog, we’ll follow a malicious email as it passes through the Darktrace / EMAIL system, showing exactly what happens as it travels through each layer of the pyramid, from basic data extraction to AI-powered metric creation, and finally deciding on any autonomous actions.

Let’s take this example email. As an end-user, you can see that this is an obvious extortion attempt where an adversary is threatening legal action if money isn’t paid within 24 hours, but how does Darktrace figure that out?

Part 1: Data Gathering

Processing of an email begins on point-of-transit for all inbound, outbound, or lateral emails. The first step is to extract information directly. This includes taking information from the headers (such as sending and receiving addresses, sender IP address, routing, and authentication protocols), as well as extraction of raw HTML and CSS data from the email itself.

This directly extracted information only allows for immediate surface level analysis, such as identifying signature-based attacks (known malicious addresses / domains), but is insufficient for identifying novel threats, complex attacks, or potential email or vendor compromise. This is where Darktrace’s AI analysis shines.

In this example, the SPF, DKIM, and DMARC authentication all passed successfully, showing that even malicious emails can still bypass these signature-based checks. Even with this success, Darktrace will continue to analyse the email.

Diving deeper into the technical information, we can see further information extracted from the headers, including aggregations from the header information, historical calculations such as the frequency and volume of emails to and from a particular domain, and much more.

Part 2: Social Graphing

Social Graphing involves the analysis of sending and receiving behaviours of different mailboxes to create peer-groups. Mailboxes who often send and receive to and from the same mailboxes, or exhibit other correlated behaviours, will be clustered together using a collection of unsupervised AI clustering systems. These groups may represent uses in the same teams who perform similar activity, groups of external facing mailboxes which often receive unsolicited emails, or groups of VIP users (such as C-suite or executives).

Social graphing is an essential component of Darktrace’s pattern of life analysis. This clustering allows Darktrace to understand the responsibilities of individuals – for example, behaviours which are anomalous for one group of users may be completely expected of another group.

In our example, the email was sent to 3 different users within the organization. As part of the social graphing, an “Association Anomaly” is calculated which indicates the likelihood that these users would receive emails from this user or domain, based on historical patterns.

Part 3: Metric Calculation

Metrics are calculated for every email, representing more complex characteristics of an email which can’t be directly extracted. Darktrace / EMAIL features over 1000 unique metrics, calculated both algorithmically and using an ensemble of AI systems.

Algorithmically calculated (non-AI) metrics include further historical calculations, and counts of features such as code blocks, and hidden text, to name a few.

AI-driven metrics include Inducement Classification which uses Natural Language Processing to identify potential phishing, solicitation, or extortion attempts; Named Entity Recognition to identify PII and other sensitive data within an email to support Data Loss Prevention; and many more.

We can follow our example email through this process and view the outcome of these metric calculations. Looking at the language metrics for this email, we can see that our email has reported a high extortion inducement, along with identification of banking information and language indicating urgency.

Part 4: Evaluation and Combination Engine (models)

Once all metrics have been calculated for an email, it gets sent to an evaluation and combination engine where the metrics are compared against blocks of logic to determine if an email contains a threat. One key model which alerted for this example message was a model to tag and block extortion attempts.

Since our example email has a high inducement score for extortion, along the presence of a bitcoin wallet address in the message, this model alerts. When a model in the engine is activated, actions are taken – in this case adding a tag to the email to flag it as extortion in the console and hold the email to prevent it from reaching the end-user mailbox.

Part 5: Meta-Modelling and Actions

Once the models have been run, the actions are taken against the email. If the email hasn’t been blocked or held, this is the point where it will reach the end-user's mailbox.

In the Darktrace / EMAIL UI, all actions models which alerted for an email and actions taken as a result can be seen. At the top of this page, you can see the alert indicating an extortion attempt along with the action to hold the message.

Alongside this, a meta-classifier is used to calculate an overall anomaly score for each email, based on how much the email differs from the pattern of life for the user. The score of the email is boosted by any actions that have taken place.

Part 6: Campaign Clustering

All emails are passed through the Darktrace / EMAIL campaign clustering system. This system creates clusters based on related features within the emails to identify groups of emails with the same sender or intent.

In our case, the email was identified as part of a campaign, alongside other emails which were also identified as extortion attempts against a small group of recipients.

Email campaigns may have additional actions applied to them if the campaign is deemed malicious, and in this case, you can see that the autonomous response was to hold all emails in the campaign. This means that if an email manages to avoid being blocked in the evaluation and combination engine but gets identified as part of the campaign, the hold action will be applied to it retroactively.

Part 7: Cyber AI Analyst

Darktrace’s Cyber AI Analyst presents key information and anomaly indicators for each email, such as further information about authentication, specific metrics, or other identified anomalies and mismatches.

Cyber AI Analyst can also utilize data from Darktrace / EMAIL to enhance its investigation of incidents from other Darktrace products, correlating relevant information to build a fuller picture. More information about the Cyber AI Analyst is available in the Darktrace AI Arsenal.

Part 8: Data Presentation (UI)

Once all processing has taken place against the email, it is presented in the Darktrace / EMAIL UI. Here, members of the SOC team can investigate incidents and anomalies, interact with malicious emails to see why they were blocked, and much more.

Our email stands out here with its 100 anomaly score. Every email which passes through a Darktrace / EMAIL will undergo the same thorough and rigorous analysis to identify potential risks, apply autonomous actions where required, and will ultimately be assigned a score to be displayed here. By providing a single overall score in the UI, rather than presenting emails in full, Darktrace / EMAIL allows SOC teams to more easily identify which emails are most important to investigate, increasing efficiency and reducing alert fatigue.

Take the next step

Many email security tools on the market that claim to be AI-driven are in fact bolting AI onto attack-centric approaches, which rely on automating the identification of known threats. These approaches struggle, and will continue to struggle, with adapting to novel, AI-generated threats.

By analyzing every email within its deeply integrated, multi-layered AI system, Darktrace / EMAIL is able to identify the subtle threats that others miss. This depth not only improves detection accuracy, but enables confident, autonomous action, giving security teams clearer insight into AI outcomes and greater control while supporting users.

For a full deep dive into each stage of the AI system, check out the white paper: A Guide to the Multi-Layered AI in Darktrace / EMAIL

Learn more about securing AI in your enterprise.

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Jamie Bali
Technical Author (AI) Developer
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