Darktrace Services: Proactive Health Optimization (Premium)
Maintain your deployment to the highest standards with premium end-to-end expert support
Discover Darktrace’s Premium Proactive Health Optimization service, a wrap-around service that allows your team to maintain an optimal deployment with always-on support from designated experts on technical health, prioritization, and integrations.
10,000+
Darktrace Customers
Darktrace Proactive Health Optimization (Premium) is an advanced managed cybersecurity service designed to help organizations maintain a continuously optimized and resilient security posture across their Darktrace ActiveAI Security Platform deployment. Delivered through a dedicated Cyber Infrastructure Engineer and supported by a designated Project Manager, the service provides end-to-end expert guidance, governance, and operational support to maximize platform performance and business alignment.
Through monthly Technical Health Assessments and regular Data Quality and Health Check workshops, customers receive detailed, actionable insight into deployment health, security coverage, and optimization opportunities. These assessments evaluate critical areas such as traffic visibility, device modelling, autonomous response configuration, and integration effectiveness, enabling teams to identify and remediate risks while improving efficiency and compliance.
The Premium service increases engagement frequency and depth, with weekly workshops ensuring rapid issue resolution and continuous improvement based on prioritized recommendations. A structured governance framework helps organizations manage evolving IT and OT environments, ensuring changes in infrastructure do not negatively impact security performance or visibility.
Quarterly executive reviews provide strategic oversight, highlighting trends, high-impact devices, and long-term optimization opportunities, while comprehensive remediation plans ensure identified issues are addressed in a structured, prioritized manner. Dedicated experts also support integration alignment, ensuring Darktrace works seamlessly within existing security ecosystems.
By combining AI-driven insights, deep technical expertise, and proactive service management, Darktrace Proactive Health Optimization – Premium enables organizations to reduce operational burden, strengthen cyber resilience, and maintain a highly optimized, enterprise-grade security posture that evolves alongside business and threat landscape changes.
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