Darktrace Services: Proactive Health Optimization (Standard)
Maintain your deployment to the highest standards with expert support
Discover how Darktrace's Proactive Health Optimization service works, helping you mitigate and address potential operational risks in your deployment with support from designated experts on technical health, prioritization, and integrations.

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Darktrace Proactive Health Optimization is a managed cybersecurity service designed to help organizations maintain an optimal, continuously improving security posture across their Darktrace ActiveAI Security Platform deployment. Delivered by experienced Cyber Infrastructure Engineers, the service combines ongoing technical expertise, governance, and structured optimization to ensure customers achieve maximum value from their AI-driven security investment.
Through monthly technical workshops and quarterly Health Assessment reports, organizations receive clear, actionable insight into deployment performance, coverage gaps, and prioritization of critical remediation activities. These assessments evaluate key areas such as traffic visibility, device modelling, autonomous response configuration, and integration effectiveness, helping security teams reduce risk while improving operational efficiency. A designated engineer acts as a trusted advisor, providing hands-on support, best-practice guidance, and rapid issue resolution tailored to each environment.
The service also strengthens governance across evolving IT and OT infrastructures, ensuring changes in the environment do not compromise security effectiveness. Yearly executive reviews deliver strategic insights, highlighting trends, high-impact improvements, and long-term optimization opportunities for leadership teams.
By combining AI-driven analysis, proven remediation playbooks, and deep cybersecurity expertise, Darktrace Proactive Health Optimization enables organizations to reduce operational burden, improve security readiness, and maintain a resilient, well-optimized deployment that adapts continuously to evolving cyber threats and business needs.
Gartner, Magic Quadrant for Email Security Platforms, Max Taggett, Nikul Patel, Franz Hinner, Deepak Mishra, 16 December 2024Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant and Peer Insights are a registered trademark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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