Messaging and Collaboration Apps

The challenge

Attacks no longer just target inboxes, they target the productivity workspace

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60%

of breaches involve a human element

_{(Verizon DBIR 2025)}

70%

of security incidents in 2025 involved SaaS/M365 account compromise
_{(Darktrace Annual Threat Report 2026)}

Unified security across every conversation

Extend the power of Darktrace / EMAIL beyond the inbox — with AI-driven analysis for email, collaboration, and messaging in one seamless layer.

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One AI engine. Every channel.

The same behavioral AI that protects email now analyzes intent, tone, relationships, and conversation flow across Microsoft Teams, Zoom, and Slack. Every message is assessed against each user’s normal communication patterns, including language, relationship history, tone, and attachments.

Eliminate cross-channel blind spots

Detect phishing, malware, account takeover attempts, and subtle conversational manipulation wherever they occur. Attackers can’t pivot to collaboration tools as a new entry point, escalation path, or pretext-building space.

Correlate activity between email and messaging

Suspicious messaging behavior instantly informs detection across email and accounts, and vice versa. Cross-channel signals provide rapid insight into potential compromise while continuously strengthening the understanding of every user and the wider organization.

Move beyond payloads to catch social engineering

Stop focusing on just links and attachments — and start detecting the intent behind every message.

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Detect payload & payload-less attacks

Unlike traditional tools that rely on scanning links and attachments, Darktrace / EMAIL identifies both malicious payloads and attacks where no payload is ever delivered.

Stop pre-texting & social engineering

By understanding tone, conversation flow, and relationship dynamics, Darktrace detects conversational manipulation, impersonation, and social engineering that may be a springboard for cyber-attacks, even when messages appear technically clean.

Defend against unknown threats

Most messaging security solutions can only block payloads they’ve seen before. Novel links, zero-day exploits, and newly weaponized files often slip through. Darktrace analyzes message content and context – not signatures – to stop new and unknown threats. As threats evolve, Darktrace’s unified behavioral models learn and adapt in real time.

One workflow. Total visibility.

Investigate every communication threat from within a single, unified view. No cross-channel silos, no fragmented alerts.

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A unified security console

Darktrace / EMAIL brings inbound, outbound, and lateral email together with messaging and collaboration alerts in one console – covering inbox, chat, and collaboration activity in a single workflow.

Full, real-time attack context

Security teams see the complete attack story as it unfolds, across every channel. Instead of piecing together channel-specific alerts, analysts get a coherent, end-to-end view of compromise, accelerating investigation and response.

Resource

Read the
solution brief

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