July 14, 2021

Darktrace Detects Egregor Ransomware in Customer Environment

See how Darktrace managed to detect and eliminate an Egregor ransomware extortion attack in a customer environment without the use of any signatures.

Written by

Justin Fier

SVP, Red Team Operations

Inside the SOC

Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.

Written by

Justin Fier

SVP, Red Team Operations

Jul 2021

Ransomware groups are coming and going faster than ever. In June alone we saw Avaddon release its decryption keys unprompted and disappear from sight, while members of CLOP were arrested in Ukraine. The move follows increasing pressure from the US intelligence community and Ukrainian authorities, who took down Egregor ransomware back in February. Egregor had only been around since September 2020. It survived less than six months.

But these gangs aren’t going away – they are simply going underground. Despite ‘closures’, cases of ransomware continue to rise and new threat actors and independent hackers pop up on the Dark Web every day.

As malware actors lay low and resurface with new variants, keeping up with the stream of signatures and new strains has become untenable. This blog studies the techniques, tools and procedures (TTPs) observed from a real-life Egregor intrusion last autumn, which showcases how Self-Learning AI detected the attack without relying on signatures.

Egregor: Maze reloaded

150 companies — worldwide have fallen victim to Egregor.

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Law enforcement authorities have been busy this year. Aside from Egregor and CLOP, actions were taken against Netwalker in Bulgaria and the US, while Europol announced that an international operation had disrupted the core infrastructure of Emotet, one of the most prominent botnets of the past decade.

All parties – from governments down to individual businesses – are taking the threat of ransomware more seriously. In response to this added pressure, cyber-criminals often prefer to shut up shop rather than hang around long enough to be arrested.

DarkSide famously closed down after the Colonial Pipeline attacks, only nine months after it had been created. An admin from the Ziggy gang announced that it would issue refunds and was looking for a job as a threat hunter.

“Hi. I am Ziggy ransomware administrator. We decided to publish all decryption keys.

We are very sad about what we did. As soon as possible, all the keys will be published in this channel.”

Take this apology with a pinch of salt. The players which have ‘closed down’ have not had a change of heart, they’ve just changed tack. Different names and new infrastructure can help keep the heat off and circumvent US sanctions or federal scrutiny. PayloadBIN (a new ransomware which cropped up last month), WastedLocker, Dridex, Hades, Phoenix, Indrik Spider… all just aliases for one single group: Evil Corp.

The FBI are becoming more aggressive in their methods of infiltration and disruption, so it is likely we will see more of these U-turns and guerrilla-style tactics. Temporary pop-up gangs are an emerging trend in place of large, established enterprises like REvil, whose websites also vanished following the attack against Kaseya. And there is no doubt we will continue to witness these ‘exit scams’, where groups retire and re-brand, like Maze did last September, when it came back as Egregor.

Darktrace detects malware regardless of the name or strain. It stopped Maze last year, and, as we shall see below, it stopped its successor Egregor, even though the code and C2 endpoints used in the intrusion had never been seen before.

30% — of ransom profits are taken by Egregor developers.

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Egregor ransomware attack

Back in November 2020, Egregor was in full bloom, targeting major organizations and exfiltrating data in ‘double extortion’ attacks. At a logistics company in Europe with around 20,000 active devices, during a Darktrace Proof of Value (POV) trial, Egregor struck.

Figure 1: Timeline of the attack. The overall dwell time — from first C2 connection to encryption — was five days.

As a Ransomware-as-a-Service (RaaS) gang, it appears Egregor had partnered with botnet providers to facilitate initial access. In this case, the compromised device carried signs of prior infection. It was seen connecting to an apparent Webex endpoint, before connecting to the Akamai doppelganger, amajai-technologies[.]network. This activity was followed by a number of command and control (C2) and exfiltration-related breaches.

Three days later, Darktrace observed lateral movement over HTTPS. Another device – a server – was seen connecting to the amajai host. This server wrote unusual numeric exectuables to shared SMB drives and took new service control. A third host then made a ~50GB upload to a rare IP.

Figure 2: Cyber AI Analyst summarizes the initial C2 and unusual SMB writes in a similar incident, followed later by a large upload to a rare external endpoint.

After two days, encryption began. This triggered multiple hosts breaches. On the final day, the attacker made large uploads to various endpoints, all from ostensibly compromised hosts.

Retrospective analysis

$4m — is the highest recorded cost of an Egregor ransom.

If the attack had not been neutralized at this point, it could have resulted in significant financial loss and reputational damage for the company. The two-pronged attack enabled Egregor both to encrypt critical resources and to exfiltrate them, with a view to publicizing sensitive data if the victims refused to pay up.

The affiliates who deployed the ransomware in this case were highly skilled. They leveraged a number of sophisticated techniques including the use of a large number of C2 endpoints, with doppelgangers and off-the-shelf tools.

The adoption of HTTPS for lateral movement and reconnaissance reduced lateral noise for scans and enumeration. The complex C2 had numerous endpoints, some of which were doppelgangers of legitimate sites. Furthermore, some malware was downloaded as masqueraded files: the mimetype Octet Streams were downloaded as ‘g.pixel’. These three tactics helped obfuscate the attacker’s movements and trick traditional security tools.

Ransomware attacks are occurring at a speed that even five years ago was unimaginable. In this case, the overall dwell time was less than a week, and part of the attack happened out of office hours. This highlights the need for Autonomous Response, which can keep up with novel threats and does not rely on humans being in the loop to contain cyber-attacks.

Gone today, here tomorrow

Egregor was busted in February, but we may well see it resurface under a different name and with modified code. If and when this happens, signatures will be of no use. Catching never-before-seen ransomware, which employs novel methods of intrusion and extortion, requires a different approach.

The endpoint in the case study above is now associated via open-source intelligence (OSINT) with Cobalt Strike. But at the time of the investigation, the C2 was unlisted. Similarly, the malware was unknown to OSINT and thus evaded signature-based tools.

Despite this, Self-Learning AI detected every single stage of the in-progress attack. No action was taken as it was only a trial POV so Darktrace had no remote access in the environment. However, after seeing the power of the technology, the organization decided to implement Darktrace across its digital estate.

Thanks to Darktrace analyst Roberto Romeu for his insights on the above threat find.

Learn how Darktrace stops Egregor and all forms of ransomware

Darktrace model detections:

Agent Beacon to New Endpoint
Agent Beacon (Long Period)
Agent Beacon (Medium Period)
Agent Beacon (Short Period)
Anomalous Octet Stream
Anomalous Server Activity / Outgoing from Server
Anomalous SMB Followed By Multiple Model Breaches
Anomalous SSL without SNI to New External
Beaconing Activity To External Rare
Beacon to Young Endpoint
Data Sent To New External Device
Data Sent to Rare Domain
DGA Beacon
Empire Python Activity Pattern
EXE from Rare External Location
High Volume of Connections with Beacon Score
High Volume of New or Uncommon Service Control
HTTP Beaconing to Rare Destination
Large Number of Model Breaches
Long Agent Connection to New Endpoint
Low and Slow Exfiltration
Multiple C2 Model Breaches
Multiple Connections to New External TCP Port
Multiple Failed Connections to Rare Endpoint
Multiple Lateral Movement Model Breaches
Network Scan
New Failed External Connections
New or Uncommon Service Control
Numeric Exe in SMB Write
Rare External SSL Self-Signed
Slow Beaconing Activity To External Rare
SMB Drive Write
SMB Enumeration
SSL Beaconing to Rare Destination
SSL or HTTP Beacon
Suspicious Beaconing Behaviour
Suspicious Self-Signed SSL
Sustained SSL or HTTP Increase
Quick and Regular Windows HTTP Beaconing
Uncommon 1 GiB Outbound
Unusual BITS Activity
Unusual Internal Connections
Unusual SMB Version 1 Connectivity
Zip or Gzip from Rare External Location

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Written by

Justin Fier

SVP, Red Team Operations

Inside the SOC

Written by

Justin Fier

SVP, Red Team Operations

Global Threat Research Operations Lead

Product Marketing Manager, Network Detection & Response

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Blog

Network

September 9, 2025

The benefits of bringing together network and email security

In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

[related-resource]

About the author

Mikey Anderson

Product Marketing Manager, Network Detection & Response

Blog

Cloud

September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2]. The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.

Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

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Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

· SaaS / Access / Unusual External Source for SaaS Credential Use

· SaaS / Compromise / Login From Rare Endpoint While User Is Active

· SaaS / Compliance / Anomalous Salesforce API Event

· SaaS / Unusual Activity / Multiple Unusual SaaS Activities

· Antigena / SaaS / Antigena Unusual Activity Block

· Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.