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February 6, 2025

Reimagining Your SOC: Unlocking a Proactive State of Security

Reimagining your SOC Part 3/3: This blog explores the challenges security professionals face in managing cyber risk, evaluates current market solutions, and outlines strategies for building a proactive security posture.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabriel Few-Wiegratz
Product Marketing Manager, Exposure Management and Incident Readiness
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06
Feb 2025

Part 1: How to Achieve Proactive Network Security

Part 2: Overcoming Alert Fatigue with AI-Led Investigations  

While the success of a SOC team is often measured through incident management effectiveness (E.g MTTD, MTTR), a true measure of maturity is the reduction of annual security incidents.

Organizations face an increasing number of alerts each year, yet the best SOC teams place focus on proactive operations which don’t reduce the threshold for what becomes an incident but targets the source risks that prevent them entirely.

Freeing up time to focus on cyber risk management is a challenge in and of itself, we cover this in the previous two blogs in this series (see above). However, when the time comes to manage risk, there are several challenges that are unique when compared to detection & response functions within cybersecurity.

Why do cyber risks matter?

While the volume of reported CVEs is increasing at an alarming rate[1], determining the criticality of each vulnerability is becoming increasingly challenging, especially when the likelihood and impact may be different for each organization. Yet vulnerabilities have stood as an important signpost in traditional security and mitigation strategies. Now, without clear prioritization, potentially severe risks may go unreported, leaving organizations exposed to significant threats.

Vulnerabilities also represent just one area of potential risks. Cyberattacks are no longer confined to a single technology type. They now traverse various platforms, including cloud services, email systems, and networks. As technology infrastructure continues to expand, so does the attack surface, making comprehensive visibility across all technology types essential for reducing risk and preventing multi-vector attacks.

However, achieving this visibility is increasingly difficult as infrastructure grows and the cyber risk market remains oversaturated. This visibility challenge extends beyond technology to include personnel and individual cyber hygiene which can still exacerbate broader cyberattacks whether malicious or not.

Organizations must adopt a holistic approach to preventative security. This includes improving visibility across all technology types, addressing human risks, and mobilizing swiftly against emerging security gaps.

“By 2026, 60% of cybersecurity functions will implement business-impact-focused risk assessment methods, aligning cybersecurity strategies with organizational objectives.” [2]

The costs of a fragmented approach

siloed preventative security measures or technologies
Figure 1: Organizations may have a combination of siloed preventative security measures or technologies in place

Unlike other security tools (like SIEM, NDR or SOAR) which contain an established set of capabilities, cyber risk reduction has not traditionally been defined by a single market, rather a variety of products and practices that each provide their own value and are overwhelming if too many are adopted. Just some examples include:

  • Threat and Vulnerability management: Leverages threat intelligence, CVEs and asset management; however, leaves teams with significant patching workflows, ignores business & human factors and is reliant on the speed of teams to keep up with each passing update.  
  • Continuous Controls Monitoring (CCM): Automatically audits the effectiveness of security controls based on industry frameworks but requires careful prioritization and human calculations to set-up effectively. Focuses solely on mobilization.
  • Breach and Attack Simulation (BAS): Automates security posture testing through mock scenarios but require previous prioritization and might not tell you how your specific technologies can be mitigated to reduce that risk.
  • Posture Management technologies: Siloed approaches across Cloud, SaaS, Data Security and even Gen AI that reactively assess misconfigurations and suggest improvements but with only industry frameworks to validate the importance of the risks.
  • Red teaming & Penetration testing: Required by several regulations including (GDPR, HIPPA, PCI, DSS), many organizations hire 'red teams' to perform real breaches in trusted conditions. Penetration tests reveal many flaws, but are not continuous, requiring third-party input and producing long to-do lists with input of broader business risk dependent on the cost of the service.
  • Third-party auditors: Organizations also use third-party auditors to identify assets with vulnerabilities, grade compliance, and recommend improvements. At best, these exercises become tick-box exercises for companies to stay in compliance with the responsibility still on the client to perform further discovery and actioning.

Many of these individual solutions on the market offer simple enhancement, or an automated version of an existing human security task. Ultimately, they lack an understanding of the most critical assets at your organization and are limited in scope, only working in a specific technology area or with the data you provide.

Even when these strategies are complete, implementation of the results require resources, coordination, and buy-in from IT, cybersecurity, and compliance departments. Given the nature of modern business structures, this can be labor and time intensive as responsibilities are shared by organizational segmentation spread across IT, governance, risk and compliance (GRC), and security teams.

Prioritize your true cyber risk with a CTEM approach

Organizations with robust security programs benefit from well-defined policies, standards, key risk indicators (KRIs), and operational metrics, making it easier to measure and report cyber risk accurately.

Implementing a framework like Gartner’s CTEM (Continuous Threat Exposure Management) can help governance by defining the most relevant risks to each organization and which specific solutions meet your improvement needs.

This five-step approach—scoping, discovery, prioritization, validation, and mobilization—encourages focused management cycles, better delegation of responsibilities and a firm emphasis on validating potential risks through technological methods like attack path modeling or breach and attack simulation to add credibility.

Implementing CTEM requires expertise and structure. This begins with an exposure management solution developed uniquely alongside a core threat detection and response offering, to provide visibility of an organization’s most critical risks, whilst linking directly to their incident-based workflows.

“By 2026, organizations prioritizing their security investments, based on a continuous threat exposure management program, will realize a two-third reduction in breaches.” [3]

Achieving a proactive security posture across the whole estate

Unlike conventional tools that focus on isolated risks, Darktrace / Proactive Exposure Management breaks down traditional barriers. Teams can define risk scopes with full, prioritized visibility of the critical risks between: IT/OT networks, email, Active Directory, cloud resources, operational groups, (or even the external attack surface by integrating with Darktrace / Attack Surface Management).

Our innovative, AI-led risk discovery provides a view that mirrors actual attacker methodologies. It does this through advanced algorithms that determine risk based on business importance, rather than traditional device-type prioritization. By implementing a sophisticated damage assessment methodology, security teams don’t just prioritize via severity but instead, the inherent impact, damage, weakness and external exposure of an asset or user.

These calculations also revolutionize vulnerability management by combining industry standard CVE measurements with that organization-specific context to ensure patch management efforts are efficient, rather than an endless list.

Darktrace also integrates MITRE ATT&CK framework mappings to connect all risks through attack path modeling. This offers validation to our AI’s scoring by presenting real world incident scenarios that could occur across your technologies, and the actionable mitigations to mobilize against them.

For those human choke points, security may also deploy targeted phishing engagements. These send real but harmless email ‘attacks’ to test employee susceptibility, strengthening your ability to identify weak points in your security posture, while informing broader governance strategies.

Combining risk with live detection and response

Together, each of these capabilities let teams take the best steps towards reducing risk and the volume of incidents they face. However, getting proactive also sharpens your ability to handle live threats if they occur.  

During real incidents Darktrace users can quickly evaluate the potential impact of affected assets, create their own risk detections based on internal policies, strengthen their autonomous response along critical attack paths, or even see the possible stage of the next attack.

By continually ingesting risk information into live triage workflows, security teams will develop a proactive-first mindset, prioritizing the assets and alerts that have the most impact to the business. This lets them utilize their resource in the most efficient way, freeing up even more time for risk management, mitigation and ensuring continuity for the business.

Whether your organization is laying the foundation for a cybersecurity program or enhancing an advanced one, Darktrace’s self-learning AI adapts to your needs:

  • Foundational stage: For organizations establishing visibility and automating detection and response.
  • Integrated stage: For teams expanding coverage across domains and consolidating tools for simplicity.
  • Proactive stage: For mature security programs enhancing posture with vulnerability management and risk prioritization.

The Darktrace ActiveAI Security Platform empowers security teams to adopt a preventative defense strategy by using Cyber AI Analyst and autonomous response to fuel quicker triage, incident handling and give time back for proactive efforts designed around business impact. The platform encapsulates the critical capabilities that help organizations be proactive and stay ahead of evolving threats.

darktrace proactive exposure management solution brief reduce risk cyber risk

Download the solution brief

Maximize security visibility and reduce risk:

  • Unify risk exposure across all technologies with AI-driven scoring for CVEs, human communications, and architectures.
  • Gain cost and ROI insights on CVE risks, breach costs, patch latency, and blind spots.
  • Strengthen employee awareness with targeted phishing simulations and training.
  • Align proactive and reactive security by assessing device compromises and prevention strategies.
  • Reduce risk with tailored guidance that delivers maximum impact with minimal effort.

Take control of your security posture today. Download here!

References

[1] https://nvd.nist.gov/vuln/search, Search all, Statistics, Total matches By Year 2023 against 2024

[2] https://www.gartner.com/en/documents/5598859

[3] https://www.gartner.com/en/articles/how-to-manage-cybersecurity-threats-not-episodes

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabriel Few-Wiegratz
Product Marketing Manager, Exposure Management and Incident Readiness

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Email

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

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OT

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March 25, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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