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July 9, 2019

Insights on Shamoon 3 Data-Wiping Malware

Gain insights into Shamoon 3 and learn how to protect your organization from its destructive capabilities.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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09
Jul 2019

Responsible for some of the “most damaging cyber-attacks in history” since 2012, the Shamoon malware wipes compromised hard drives and overwrites key system processes, intending to render infected machines unusable. During a trial period in the network of a global company, Darktrace observed a Shamoon-powered cyber-attack on December 10, 2018 — when several Middle Eastern firms were impacted by a new variant of the malware.

While there has been detailed reporting on the malware files and wiper modules that these latest Shamoon attacks employed, the complete cyber kill chain involved remains poorly understood, while the intrusions that led to the malware’s eventual “detonation” last December has not received nearly as much coverage. As a consequence, this blog post will focus on the insights that Darktrace’s cyber AI generated regarding (a) the activity of the infected devices during the “detonation” and (b) the indicators of compromise that most likely represent lateral movement activity during the weeks prior.

A high-level overview of major events leading up to the detonation on December 10th.

In the following, we will dive into that timeline more deeply in reverse chronological order, going back in time to trace the origins of the attack. Let’s begin with zero hour.

December 10: 42 devices “detonate”

A bird's-eye perspective of how Darktrace identified the alerts in December 2018.

What immediately strikes the analyst’s eye is the fact that a large accumulation of alerts, indicated by the red rectangle above, took place on December 10, followed by complete network silence over the subsequent four days.

These highlighted alerts represent Darktrace’s detection of unusual network scans on remote port 445 that were conducted by 42 infected devices. These devices proceeded to scan more machines — none of which were among those already infected. Such behavior indicates that the compromised devices started scanning and were wiped independently from each other, instead of conducting worming-style activity during the detonation of the malware. The initial scanning device started its scan at 12:56 p.m. UTC, while the last scanning device started its scan at 2:07 p.m. UTC.

Not only was this activity readily apparent from the bird’s-eye perspective shown above, the detonating devices also created the highest-priority Darktrace alerts over a several day period: “Device / Network Scan” and “Device / Expanded Network Scan”:

Moreover, when investigating “Devices — Overall Score,” the detonating devices rank as the most critical assets for the time period December 8–11:

Darktrace AI generated all of the above alerts because they represented significant anomalies from the normal ‘pattern of life’ that the AI had learned for each user and device on the company’s network. Crucially, none of the alerts were the product of predefined ‘rules and signatures’ — the mechanism that conventional security tools rely on to detect cyber-threats. Rather, the AI revealed the activity because the scans were unusual for the devices given their precise nature and timing, demonstrating the necessity of the such a nuanced approach in catching elusive threats like Shamoon. Of further importance is that the company’s network consists of around 15,000 devices, meaning that a rules-based approach without the ability to prioritize the most serious threats would have drowned out the Shamoon alerts in noise.

Now that we’ve seen how cyber AI sounded the alarms during the detonation itself, let’s investigate the various indicators of suspicious lateral movement that precipitated the events of December 10. Most of this activity happened in brief bursts, each of which could have been spotted and remediated if Darktrace had been closely monitored.

November 19: Unusual Remote Powershell Usage (WinRM)

One such burst of unusual activity occurred on November 19, when Darktrace detected 14 devices — desktops and servers alike — that all successfully used the WinRM protocol. None of these devices had previously used WinRM, which is also unusual for the organization’s environment as a whole. Conversely, Remote PowerShell is quite often abused in intrusions during lateral movement. The devices involved did not classify as traditional administrative devices, making their use of WinRM even more suspicious.

Note the clustering of the WinRM activity as indicated by the timestamp on the left.

October 29–31: Scanning, Unusual PsExec & RDP Brute Forcing

Another burst of likely lateral movement occurred between October 29 and 31, when two servers were seen using PsExec in an unusual fashion. No PsExec activity had been observed in the network before or after these detections, prompting Darktrace to flag the behavior. One of the servers conducted an ICMP Ping sweep shortly before the lateral movement. Not only did both servers start using PsExec on the same day, they also used SMBv1 — which, again, was very unusual for the network.

Most legitimate administrative activity involving PsExec these days uses SMBv2. The graphic below shows several Darktrace alerts on one of the involved servers — take note of the chronology of detections at the bottom of the graphic. This clearly reads like an attacker’s diary: ICMP scan, SMBv1 usage, and unusual PsExec usage, followed by new remote service controls. This server was among the top five highest ranking devices during the analyzed time period and was easy to identify.

Following the PsExec use, the servers also started an anomalous amount of remote services via the srvsvc and svcctl pipes over SMB. They did so by starting services on remote devices with which they usually did not communicate — using SMBv1, of course. Some of the attempted communication failed due to access violation and access permission errors. Both are often seen during malicious lateral movement.

Additional context around the SMBv1 and remote srvsvc pipe activity. Note the access failure.

Thanks to Darktrace’s deep packet inspection, we can see exactly what happened on the application layer. Darktrace highlights any unusual or new activity in italics below the connections — we can easily see that the SMB activity is not only unusual because of SMBv1 being used, but also because this server had never used this type of SMB activity remotely to those particular destinations before. We can also observe remote access to the winreg pipe — likely indicating more lateral movement and persistence mechanisms being established.

The other server conducted some targeted address scanning on the network on October 29, employing typical lateral movement ports 135, 139 and 445:

Another device was observed to conduct RDP brute forcing on October 29 around the same time as the above address scan. The desktop made an unusual amount of RDP connections to another internal server.

A clear plateau in increased internal connections (blue) can be seen. Every colored dot on top represents an RDP brute force detection. This was again a clear-cut detection not drowned in other noise — these were the only RDP brute force detections for a several-month monitoring time window.

October 9–11: Unusual Credential Usage

Darktrace identifies the unusual use of credentials — for instance, if administrative credentials are used on client device on which they are not commonly used. This might indicate lateral movement where service accounts or local admin accounts have been compromised.

Darktrace identified another cluster of activity that is likely representing lateral movement, this time involving unusual credential usage. Between October 9 and 11, Darktrace identified 17 cases of new administrative credentials being used on client devices. While new administrative credentials were being used from time to time on devices as part of normal administrative activity, this strong clustering of unusual admin credential usage was outstanding. Additionally, Darktrace also identified the source of some of the credentials being used as unusual.

Conclusion

Having observed a live Shamoon infection within Darktrace, there are a few key takeaways. While the actual detonation on December 10 was automated, the intrusion that built up to it was most likely manual. The fact that all detonating devices started their malicious activity roughly at the same time — without scanning each other — indicates that the payload went off based on a trigger like a scheduled task. This is in line with other reporting on Shamoon 3.

In the weeks leading up to December 10, there were various significant signs of lateral movement that occurred in disparate bursts — indicating a ‘low-and-slow’ manual intrusion.

The adversaries used classic lateral movement techniques like RDP brute forcing, PsExec, WinRM usage, and the abuse of stolen administrative credentials.

While the organization in question had a robust security posture, an attacker only needs to exploit one vulnerability to bring down an entire system. During the lifecycle of the attack, the Darktrace Enterprise Immune System identified the threatening activity in real time and provided numerous suggested actions that could have prevented the Shamoon attack at various stages. However, human action was not taken, while the organization had yet to activate Antigena, Darktrace’s autonomous response solution, which could have acted in the security team’s stead.

Despite having limited scope during the trial period, the Enterprise Immune System was able to detect the lateral movement and detonation of the payload, which was indicative of the malicious Shamoon virus activity. A junior analyst could have easily identified the activity, as high-severity alerts were consistently generated, and the likely infected devices were at the top of the suspicious devices list.

Darktrace Antigena would have prevented the movement responsible for the spread of the virus, while also sending high-severity alerts to the security team to investigate the activity. Even the scanning on port 445 from the detonating devices would have been shut down, as it presented a significant deviation from the known behavior of all scanning devices, which would have further limited the virus’s spread, and ultimately, spared the company and its devices from attack.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

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In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

  • Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
  • Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

  • Faster investigations with consolidated visibility
  • Clear attribution of actions and outcomes across both platforms
  • Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

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Carlos Gray
Senior Product Marketing Manager, Email

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June 19, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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