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July 9, 2019

Insights on Shamoon 3 Data-Wiping Malware

Gain insights into Shamoon 3 and learn how to protect your organization from its destructive capabilities.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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09
Jul 2019

Responsible for some of the “most damaging cyber-attacks in history” since 2012, the Shamoon malware wipes compromised hard drives and overwrites key system processes, intending to render infected machines unusable. During a trial period in the network of a global company, Darktrace observed a Shamoon-powered cyber-attack on December 10, 2018 — when several Middle Eastern firms were impacted by a new variant of the malware.

While there has been detailed reporting on the malware files and wiper modules that these latest Shamoon attacks employed, the complete cyber kill chain involved remains poorly understood, while the intrusions that led to the malware’s eventual “detonation” last December has not received nearly as much coverage. As a consequence, this blog post will focus on the insights that Darktrace’s cyber AI generated regarding (a) the activity of the infected devices during the “detonation” and (b) the indicators of compromise that most likely represent lateral movement activity during the weeks prior.

A high-level overview of major events leading up to the detonation on December 10th.

In the following, we will dive into that timeline more deeply in reverse chronological order, going back in time to trace the origins of the attack. Let’s begin with zero hour.

December 10: 42 devices “detonate”

A bird's-eye perspective of how Darktrace identified the alerts in December 2018.

What immediately strikes the analyst’s eye is the fact that a large accumulation of alerts, indicated by the red rectangle above, took place on December 10, followed by complete network silence over the subsequent four days.

These highlighted alerts represent Darktrace’s detection of unusual network scans on remote port 445 that were conducted by 42 infected devices. These devices proceeded to scan more machines — none of which were among those already infected. Such behavior indicates that the compromised devices started scanning and were wiped independently from each other, instead of conducting worming-style activity during the detonation of the malware. The initial scanning device started its scan at 12:56 p.m. UTC, while the last scanning device started its scan at 2:07 p.m. UTC.

Not only was this activity readily apparent from the bird’s-eye perspective shown above, the detonating devices also created the highest-priority Darktrace alerts over a several day period: “Device / Network Scan” and “Device / Expanded Network Scan”:

Moreover, when investigating “Devices — Overall Score,” the detonating devices rank as the most critical assets for the time period December 8–11:

Darktrace AI generated all of the above alerts because they represented significant anomalies from the normal ‘pattern of life’ that the AI had learned for each user and device on the company’s network. Crucially, none of the alerts were the product of predefined ‘rules and signatures’ — the mechanism that conventional security tools rely on to detect cyber-threats. Rather, the AI revealed the activity because the scans were unusual for the devices given their precise nature and timing, demonstrating the necessity of the such a nuanced approach in catching elusive threats like Shamoon. Of further importance is that the company’s network consists of around 15,000 devices, meaning that a rules-based approach without the ability to prioritize the most serious threats would have drowned out the Shamoon alerts in noise.

Now that we’ve seen how cyber AI sounded the alarms during the detonation itself, let’s investigate the various indicators of suspicious lateral movement that precipitated the events of December 10. Most of this activity happened in brief bursts, each of which could have been spotted and remediated if Darktrace had been closely monitored.

November 19: Unusual Remote Powershell Usage (WinRM)

One such burst of unusual activity occurred on November 19, when Darktrace detected 14 devices — desktops and servers alike — that all successfully used the WinRM protocol. None of these devices had previously used WinRM, which is also unusual for the organization’s environment as a whole. Conversely, Remote PowerShell is quite often abused in intrusions during lateral movement. The devices involved did not classify as traditional administrative devices, making their use of WinRM even more suspicious.

Note the clustering of the WinRM activity as indicated by the timestamp on the left.

October 29–31: Scanning, Unusual PsExec & RDP Brute Forcing

Another burst of likely lateral movement occurred between October 29 and 31, when two servers were seen using PsExec in an unusual fashion. No PsExec activity had been observed in the network before or after these detections, prompting Darktrace to flag the behavior. One of the servers conducted an ICMP Ping sweep shortly before the lateral movement. Not only did both servers start using PsExec on the same day, they also used SMBv1 — which, again, was very unusual for the network.

Most legitimate administrative activity involving PsExec these days uses SMBv2. The graphic below shows several Darktrace alerts on one of the involved servers — take note of the chronology of detections at the bottom of the graphic. This clearly reads like an attacker’s diary: ICMP scan, SMBv1 usage, and unusual PsExec usage, followed by new remote service controls. This server was among the top five highest ranking devices during the analyzed time period and was easy to identify.

Following the PsExec use, the servers also started an anomalous amount of remote services via the srvsvc and svcctl pipes over SMB. They did so by starting services on remote devices with which they usually did not communicate — using SMBv1, of course. Some of the attempted communication failed due to access violation and access permission errors. Both are often seen during malicious lateral movement.

Additional context around the SMBv1 and remote srvsvc pipe activity. Note the access failure.

Thanks to Darktrace’s deep packet inspection, we can see exactly what happened on the application layer. Darktrace highlights any unusual or new activity in italics below the connections — we can easily see that the SMB activity is not only unusual because of SMBv1 being used, but also because this server had never used this type of SMB activity remotely to those particular destinations before. We can also observe remote access to the winreg pipe — likely indicating more lateral movement and persistence mechanisms being established.

The other server conducted some targeted address scanning on the network on October 29, employing typical lateral movement ports 135, 139 and 445:

Another device was observed to conduct RDP brute forcing on October 29 around the same time as the above address scan. The desktop made an unusual amount of RDP connections to another internal server.

A clear plateau in increased internal connections (blue) can be seen. Every colored dot on top represents an RDP brute force detection. This was again a clear-cut detection not drowned in other noise — these were the only RDP brute force detections for a several-month monitoring time window.

October 9–11: Unusual Credential Usage

Darktrace identifies the unusual use of credentials — for instance, if administrative credentials are used on client device on which they are not commonly used. This might indicate lateral movement where service accounts or local admin accounts have been compromised.

Darktrace identified another cluster of activity that is likely representing lateral movement, this time involving unusual credential usage. Between October 9 and 11, Darktrace identified 17 cases of new administrative credentials being used on client devices. While new administrative credentials were being used from time to time on devices as part of normal administrative activity, this strong clustering of unusual admin credential usage was outstanding. Additionally, Darktrace also identified the source of some of the credentials being used as unusual.

Conclusion

Having observed a live Shamoon infection within Darktrace, there are a few key takeaways. While the actual detonation on December 10 was automated, the intrusion that built up to it was most likely manual. The fact that all detonating devices started their malicious activity roughly at the same time — without scanning each other — indicates that the payload went off based on a trigger like a scheduled task. This is in line with other reporting on Shamoon 3.

In the weeks leading up to December 10, there were various significant signs of lateral movement that occurred in disparate bursts — indicating a ‘low-and-slow’ manual intrusion.

The adversaries used classic lateral movement techniques like RDP brute forcing, PsExec, WinRM usage, and the abuse of stolen administrative credentials.

While the organization in question had a robust security posture, an attacker only needs to exploit one vulnerability to bring down an entire system. During the lifecycle of the attack, the Darktrace Enterprise Immune System identified the threatening activity in real time and provided numerous suggested actions that could have prevented the Shamoon attack at various stages. However, human action was not taken, while the organization had yet to activate Antigena, Darktrace’s autonomous response solution, which could have acted in the security team’s stead.

Despite having limited scope during the trial period, the Enterprise Immune System was able to detect the lateral movement and detonation of the payload, which was indicative of the malicious Shamoon virus activity. A junior analyst could have easily identified the activity, as high-severity alerts were consistently generated, and the likely infected devices were at the top of the suspicious devices list.

Darktrace Antigena would have prevented the movement responsible for the spread of the virus, while also sending high-severity alerts to the security team to investigate the activity. Even the scanning on port 445 from the detonating devices would have been shut down, as it presented a significant deviation from the known behavior of all scanning devices, which would have further limited the virus’s spread, and ultimately, spared the company and its devices from attack.


Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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May 27, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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Jamie Bali
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May 26, 2026

Journey of a Threat: How Multi-Layered AI Works in Darktrace / EMAIL

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Darktrace / EMAIL is an implementation of the Darktrace methodology – a multi-layered AI system built into a single product. As with other Darktrace products, Darktrace / EMAIL learns the expected behaviours of an organization and its employees to identify novel threats and anomalous activity.

The diagram below represents the architecture of Darktrace / EMAIL’s multi-layered AI: a structured visualization of how intelligence is built, step by step, from raw data to actionable insight. Each layer plays a distinct role, feeding into the next: collecting data, understanding behaviour, analysing intent, making decisions, and presenting clear outcomes.

It all starts with an email

In this blog, we’ll follow a malicious email as it passes through the Darktrace / EMAIL system, showing exactly what happens as it travels through each layer of the pyramid, from basic data extraction to AI-powered metric creation, and finally deciding on any autonomous actions.

Let’s take this example email. As an end-user, you can see that this is an obvious extortion attempt where an adversary is threatening legal action if money isn’t paid within 24 hours, but how does Darktrace figure that out?

Part 1: Data Gathering

Processing of an email begins on point-of-transit for all inbound, outbound, or lateral emails. The first step is to extract information directly. This includes taking information from the headers (such as sending and receiving addresses, sender IP address, routing, and authentication protocols), as well as extraction of raw HTML and CSS data from the email itself.

This directly extracted information only allows for immediate surface level analysis, such as identifying signature-based attacks (known malicious addresses / domains), but is insufficient for identifying novel threats, complex attacks, or potential email or vendor compromise. This is where Darktrace’s AI analysis shines.

In this example, the SPF, DKIM, and DMARC authentication all passed successfully, showing that even malicious emails can still bypass these signature-based checks. Even with this success, Darktrace will continue to analyse the email.

Diving deeper into the technical information, we can see further information extracted from the headers, including aggregations from the header information, historical calculations such as the frequency and volume of emails to and from a particular domain, and much more.

Part 2: Social Graphing

Social Graphing involves the analysis of sending and receiving behaviours of different mailboxes to create peer-groups. Mailboxes who often send and receive to and from the same mailboxes, or exhibit other correlated behaviours, will be clustered together using a collection of unsupervised AI clustering systems. These groups may represent uses in the same teams who perform similar activity, groups of external facing mailboxes which often receive unsolicited emails, or groups of VIP users (such as C-suite or executives).

Social graphing is an essential component of Darktrace’s pattern of life analysis. This clustering allows Darktrace to understand the responsibilities of individuals – for example, behaviours which are anomalous for one group of users may be completely expected of another group.

In our example, the email was sent to 3 different users within the organization. As part of the social graphing, an “Association Anomaly” is calculated which indicates the likelihood that these users would receive emails from this user or domain, based on historical patterns.

Part 3: Metric Calculation

Metrics are calculated for every email, representing more complex characteristics of an email which can’t be directly extracted. Darktrace / EMAIL features over 1000 unique metrics, calculated both algorithmically and using an ensemble of AI systems.

Algorithmically calculated (non-AI) metrics include further historical calculations, and counts of features such as code blocks, and hidden text, to name a few.

AI-driven metrics include Inducement Classification which uses Natural Language Processing to identify potential phishing, solicitation, or extortion attempts; Named Entity Recognition to identify PII and other sensitive data within an email to support Data Loss Prevention; and many more.

We can follow our example email through this process and view the outcome of these metric calculations. Looking at the language metrics for this email, we can see that our email has reported a high extortion inducement, along with identification of banking information and language indicating urgency.

Part 4: Evaluation and Combination Engine (models)

Once all metrics have been calculated for an email, it gets sent to an evaluation and combination engine where the metrics are compared against blocks of logic to determine if an email contains a threat. One key model which alerted for this example message was a model to tag and block extortion attempts.

Since our example email has a high inducement score for extortion, along the presence of a bitcoin wallet address in the message, this model alerts. When a model in the engine is activated, actions are taken – in this case adding a tag to the email to flag it as extortion in the console and hold the email to prevent it from reaching the end-user mailbox.

Part 5: Meta-Modelling and Actions

Once the models have been run, the actions are taken against the email. If the email hasn’t been blocked or held, this is the point where it will reach the end-user's mailbox.

In the Darktrace / EMAIL UI, all actions models which alerted for an email and actions taken as a result can be seen. At the top of this page, you can see the alert indicating an extortion attempt along with the action to hold the message.

Alongside this, a meta-classifier is used to calculate an overall anomaly score for each email, based on how much the email differs from the pattern of life for the user. The score of the email is boosted by any actions that have taken place.

Part 6: Campaign Clustering

All emails are passed through the Darktrace / EMAIL campaign clustering system. This system creates clusters based on related features within the emails to identify groups of emails with the same sender or intent.

In our case, the email was identified as part of a campaign, alongside other emails which were also identified as extortion attempts against a small group of recipients.

Email campaigns may have additional actions applied to them if the campaign is deemed malicious, and in this case, you can see that the autonomous response was to hold all emails in the campaign. This means that if an email manages to avoid being blocked in the evaluation and combination engine but gets identified as part of the campaign, the hold action will be applied to it retroactively.

Part 7: Cyber AI Analyst

Darktrace’s Cyber AI Analyst presents key information and anomaly indicators for each email, such as further information about authentication, specific metrics, or other identified anomalies and mismatches.

Cyber AI Analyst can also utilize data from Darktrace / EMAIL to enhance its investigation of incidents from other Darktrace products, correlating relevant information to build a fuller picture. More information about the Cyber AI Analyst is available in the Darktrace AI Arsenal.

Part 8: Data Presentation (UI)

Once all processing has taken place against the email, it is presented in the Darktrace / EMAIL UI. Here, members of the SOC team can investigate incidents and anomalies, interact with malicious emails to see why they were blocked, and much more.

Our email stands out here with its 100 anomaly score. Every email which passes through a Darktrace / EMAIL will undergo the same thorough and rigorous analysis to identify potential risks, apply autonomous actions where required, and will ultimately be assigned a score to be displayed here. By providing a single overall score in the UI, rather than presenting emails in full, Darktrace / EMAIL allows SOC teams to more easily identify which emails are most important to investigate, increasing efficiency and reducing alert fatigue.

Take the next step

Many email security tools on the market that claim to be AI-driven are in fact bolting AI onto attack-centric approaches, which rely on automating the identification of known threats. These approaches struggle, and will continue to struggle, with adapting to novel, AI-generated threats.

By analyzing every email within its deeply integrated, multi-layered AI system, Darktrace / EMAIL is able to identify the subtle threats that others miss. This depth not only improves detection accuracy, but enables confident, autonomous action, giving security teams clearer insight into AI outcomes and greater control while supporting users.

For a full deep dive into each stage of the AI system, check out the white paper: A Guide to the Multi-Layered AI in Darktrace / EMAIL

Learn more about securing AI in your enterprise.

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