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August 7, 2022

Boost Your SMB Security Investments with Darktrace

Understand the best practices for SMBs to enhance their security investments with Darktrace's advanced solutions.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Tony Jarvis
VP, Field CISO
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07
Aug 2022

Preparing for today’s threat landscape can be particularly challenging for small and midsize businesses. While larger organizations have more resources at their disposal, and might accept the diminishing returns of employing numerous security solutions, small and midsize businesses are often limited by the funds and personnel they can reasonably dedicate to cyber security.  

The Danger of Being Unprepared

While no sector is immune to cyber risk, certain industries are typically targeted more than others. Healthcare, specifically hospitals, have been particularly badly affected by ransomware since 2016. Insufficient funding, outdated embedded operating systems and the incredibly high stakes of maintaining system uptime have made them vulnerable to attackers looking to leverage easy ransoms.

Many fast-growing fintech companies, which handle large volumes of financial transactions and considerable customer funds, have faced a surge of attacks. Like many newer organizations, growth and customer acquisition are often prioritized over security within these companies, leaving small security teams scrambling to close gaps before attackers can exploit them. 

Most SMBs already have their perimeters protected with next generation firewalls and endpoint antivirus solutions. These protections have their rightful place in any organization’s security stack, but there are crucial gaps remaining that need to be addressed. As a result, IT and security leaders in SMBs come under a lot of pressure to ensure their next investment adds value by effectively reducing cyber risk, minimizing cyber disruption, and augmenting their human teams.  

The Next Investment

There are an overwhelming number of options (and acronyms) flooding the marketplace today: NGAV, EDR, XDR, MDR, SIEMs, SOAR and so many more. But rather than looking at the market to decide which tools you need, it can be more productive to think about the specifics of your organization. Identify what is being used, how work is performed, and where data is sitting and being accessed from. 

The right solution will vary for every organization. Protecting employees in a corporate office will look very different to protecting a remote team, for instance. There are a range of ‘coverage areas’ to consider, including network, endpoints, cloud, SaaS, email and OT systems. Knowing where your workloads are, what your users are typically accessing throughout the course of their workdays, and their physical location, will give you an idea as to where protections are most needed.

When deploying additional security tools, it is also worth considering their ease of use. Tools requiring a lot of time or technical ability to operate may not be a great fit for smaller organizations with lean teams. Ask whether the tools you’re considering require a lot of tuning, follow up activity, or correlation with alerts found in different platforms – as many do.  

Realizing the Value of AI  

To have a chance at matching the security capabilities of the big enterprises, SMBs require technology that can provide visibility over all of the systems, devices, and platforms which make up a business, collecting cyber security efforts together into a single view which not only simplifies things for small teams, but makes threat detections more effective as well. By utilizing contextual data from multiple “coverage areas”, Darktrace DETECT enhances its ability to illuminate cyber-threats that traverse multiple fields of operation. 

Once a threat has been detected, an autonomous response function can act on behalf of stretched security teams. Many professionals lose hours of time after a threat has been detected to tasks that AI is more than capable of taking on.  

The first of these tasks is threat triaging, which Darktrace’s Cyber AI Analyst performs autonomously, putting the highest-priority threats which require action in front of security teams immediately. The AI Analyst investigates and triages hundreds of these threats simultaneously, and reports on them in easy-to-understand summaries which are ready to be presented to company executives, security trainees, or whoever else needs to see them.  

The pressure of taking action against threats after triaging can also be lifted from security teams. When the response time of a small team begins to drop – whether because the team is temporarily down a member, or the number of tasks is just too high – cyber-attacks can escalate. In the case of Darktrace RESPOND, the technology uses its evolving understanding of the bespoke organization to initiate a targeted response; one that stops the threatening activity without interrupting normal business, and keeps fast-moving SMBs running.  

Making ‘the next investment’ can be a daunting task for SMBs. As the industry continues to grapple with a cyber skills gap, augmentation of existing resources – human or technological – will likely be at the center of a decision-making process. Any addition should make security simpler, not more complex or time-consuming. This requires a quick and easy set up, easy-to-understand outputs, and seamless integrations with existing investments – from firewalls and endpoint security to ticketing systems and zero trust architectures.   

The protections and enhancements which AI brings to the table can turn a small, stretched team into a 24/7, machine-speed security operation that can prevent, detect and respond to cyber-attacks, all at once. By uplifting security teams and taking on much of the heavy lifting, AI gives your human teams the freedom to put their time and expertise where it matters the most: taking proactive measures that improve your security stature in the long term.  

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Tony Jarvis
VP, Field CISO

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June 2, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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