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March 20, 2019

The Invisible Threat: How AI Catches the Ursnif Trojan

The cyber AI approach successfully detected the Ursnif infections even though the new variant of this malware was unknown to security vendors at the time.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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20
Mar 2019

Over the past few months, I’ve analyzed some of the world’s stealthiest trojan attacks like Emotet, which employ deception to bypass traditional security tools that rely on rules and signatures. Guest contributor Keith Siepel also explained how cyber AI defenses managed to catch a zero-day trojan on his firm’s network for which no such rules or signatures yet exist. Indeed, with the incidence of banking trojans having increased by 239% among our customer base last year, it appears that this kind of subterfuge is the new normal.

However, one particularly sophisticated trojan, Ursnif, takes deception a step further evidence of which we are still seeing emerge. Rather than writing executable files that contain malicious code, some of its variants instead exploit vulnerabilities inherent to a user’s own applications, essentially turning the victim’s computer against them. The result of this increasingly common technique is that — once the victim has been tricked into clicking a malicious link or duped into opening an attachment via a phishing email — Ursnif begins to ‘live off the land’, blending into the victim’s environment. And by exploiting Microsoft Office and Windows features, such as document macros, PsExec, and PowerShell scripts, Ursnif can execute commands directly from the computer’s RAM.

One of the most prevalent and destructive strains of the Gozi banking malware, Ursnif was recently placed at the center of a new campaign that saw it dramatically expand its functionality. Originally created to infect hosts with spyware in order to steal sensitive banking information and user credentials, it can now also deploy advanced ransomware like GandCrab. These new functions are aided by the elusive trojan’s aforementioned file-less capabilities, which render it invisible to many security tools and allow it to hide in plain sight within legitimate, albeit corrupted applications. Shining a light on Ursnif therefore requires AI tools that can learn to spot when these applications act abnormally:

Cyber AI detects Ursnif on multiple client networks

First campaign: February 4, 2019

Darktrace detected the initial Ursnif compromise on a customer’s network when it caught several devices connecting to a highly unusual endpoint and subsequently downloading masqueraded files, causing Darktrace’s “Anomalous File / Masqueraded File Transfer” model to breach. Such files are often masqueraded as other file types not only to bypass traditional security measures but also to deceive users — for instance, with the intention of tricking a user into executing a file received in a malicious email by disguising it as a document.

As it happens, this Ursnif variant was a zero-day at the time Darktrace detected it, meaning that its files were unknown to antivirus vendors. But while the never-before-seen files bypassed the customer’s endpoint tools, Darktrace AI leveraged its understanding of the unique ‘pattern of life’ for every user and device in the customer’s network to flag these file downloads as threatening anomalies — without relying on signatures.

A sample of the masqueraded files initially downloaded:

File: xtex13.gas
File MIME type: application/x-dosexec
Size: 549.38 KB
Connection UID: C8SlueG1mT7VdcJ00

File: zyteb17.gas
File MIME type: application/x-dosexec
SHA-1 hash: 4ed60393575d6b47bd82eeb03629bdcb8876a73f
Size: 276.48 KB

File: File: adnaz2.gas
File MIME type: application/x-dosexec
Size: 380.93 KB
Connection UID: CmPOzP1AC4tzuuuW00

A sample of the endpoints detected:

kieacsangelita[.]city · 209.141.60[.]214
muikarellep[.]band · 46.29.167[.]73
cjasminedison[.]com · 185.120.58[.]13

Following the initial suspicious downloads, the compromised devices were further observed making regular connections to multiple rare destinations not previously seen on the affected network in a pattern of beaconing connectivity. In some cases, Darktrace marked these external destinations as suspicious when it recognized the hostnames they queried as algorithm-generated domains. High volumes of DNS requests for such domains is a common characteristic of malware infections, which use this tactic to maintain communication with C2 servers in spite of domain black-listing. In other cases, the endpoints were deemed suspicious because of their use of self-signed SSL certificates, which cyber-criminals often use because they do not require verification by a trusted authority.

In fact, the large volume of anomalous connections commonly triggered a number of Darktrace’s behavioral models, including:

Compromise / DGA Beacon
Anomalous Connection / Suspicious Self-Signed SSL
Compromise / High Volume of Connections with Beacon Score
Compromise / Beaconing Activity To Rare External Endpoint

Beaconing is a method of communication frequently seen when a compromised device attempts to relay information to its control infrastructure in order to receive further instructions. This behavior is characterized by persistent external connections to one or multiple endpoints, a pattern that was repeatedly observed for those devices that had previously downloaded malicious files from the endpoints later associated with the Ursnif campaign. While beaconing behavior to unusual destinations is not necessarily always indicative of infection, Darktrace AI concluded that, in combination with the suspicious file downloads, this type of activity represented a clear indication of compromise.

Figure 1: A device event log that shows the device had connected to internal mail servers shortly before downloading the malicious files.

Lateral movement and file-less capabilities

In the wake of the initial compromise, Darktrace AI also detected Ursnif’s lateral movement and file-less capabilities in real time. In the case of one infected device, an “Anomalous Connection / High Volume of New Service Control” model breach was triggered following the aforementioned suspicious activities. The device in question was flagged after making anomalous SMB connections to at least 47 other internal devices, and after accessing file shares which it had not previously connected. Subsequently, the device was observed writing to the other devices’ service control pipe – a channel used for the remote control of services. The anomalous use of these remote-control channels represent compelling examples of how Ursnif leverages its file-less capabilities to facilitate lateral movement.

Figure 2: Volume of SMB writes made to the service control pipe on internal devices by one of the infected devices, as shown on the Darktrace UI.

Although network administrators often use remote control channels for legitimate purposes, Darktrace AI considered this particular usage highly suspicious, particularly as both devices had previously breached a number of behavioral models as a result of infection.

Second campaign: March 18, 2019

A second Ursnif campaign was detected just this week. At the time of detection, no OSINT was available for the C2 servers nor the malware samples.

On a US manufacturer’s network, the initial malware download took place from: xqzuua1594[.]com/loq91/10x.php?l=mow1.jad hosted on IP 94.154.10[.]62.
Every single malware download is unique. This is indicating auto-patching or a malware factory working in the background.
Darktrace immediately identified this as another Anomalous File / Masqueraded File Transfer.

Directly after this, initial C2 was observed with the following parameters:

HTTP GET to: vwdlpknpsierra[.]email
Destination IP: 162.248.225[.]14
URI: /images/CKicJCsNNNfaJwX6CJ/0Ohp3OUfj/pI_2FszUK7ybqh33Qdwz/bOUeatCG2Qfks5DTzzO/H6SeiL8YozEYXKfornjfVt/hBgfcPVPCOf1H/2qo12IGl/L3B18ld4ZSx37TbdTUpALih/A5dl8FVHel/jMPIKnQfd/H.avi
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko

What’s interesting here is that the C2 server provides a Sufee Admin login page:

This C2 appears to have bad operational security (OPSEC) as browsing random URIs on the server reveals some of the dashboard’s contents:

The initial C2 communication was followed by sustained TCP beaconing to ksylviauudaren[.]band on 185.180.198[.]245 over port 443 with SSL encryption using a self-signed certificate. Darktrace highlighted this C2 behavior as Compromise / Sustained TCP Beaconing Activity To Rare Endpoint and Anomalous Connection / Repeated Rare External SSL Self-Signed IP.

As of the writing of this article, the domain ksylviauudaren[.]band was still not recognized in OSINT as malicious – highlighting again Darktrace’s independence of signatures and rules to catch previously unknown threats.

Conclusion

The cyber AI approach successfully detected the Ursnif infections even though the new variant of this malware was unknown to security vendors at the time. Moreover, it even managed to catch Ursnif’s file-less capabilities for lateral movement through its modelling of expected patterns of connectivity. In terms of the wider security context, the ease with which cyber AI flagged such sophisticated malware — malware which takes action by corrupting a computer’s own applications — further demonstrates that AI anomaly detection is the only way to navigate a threat landscape increasingly populated by near-invisible trojans.

IoCs

kieacsangelita[.]city · 209.141.60[.]214
muikarellep[.]band · 46.29.167[.]73
cjasminedison[.]com · 185.120.58[.]13
xqzuua1594[.]com · 94.154.10.[6]2
vwdlpknpsierra[.]email · 162.248.225[.]14
ksylviauudaren[.]band · 185.180.198[.]245

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 26, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

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How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

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About the author
Mice Chen
Chief Information Security Officer

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June 25, 2026

Shadow AI Detection: The First Step Toward Securing AI

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Why shadow AI is emerging  

Imagine you’re an employee under pressure, deadlines stacking up, repetitive tasks piling higher by the day. You find a free AI tool online that promises to automate the work in seconds; no approvals are needed. It feels like a simple win, paste in some data, write a quick prompt, and move faster.

But in that moment, something changed.  

Sensitive customer information is entered into a tool your organization doesn’t monitor, doesn’t govern, and can’t see and suddenly, that data is no longer where it should be, and no one knows where it’s gone.

This is the reality of Shadow AI: employees using unsanctioned AI tools to move faster, while unintentionally creating risk that exists entirely outside visibility and control.  

This is not just a one off case, research across businesses indicate that nearly half of employees report using unsanctioned AI tools, often prioritizing speed and productivity over security. Additionally, 51% of employees report connecting AI tools to work systems or apps without IT approval, creating significant operational risk where the average cost of security incidents in organizations with a high level of shadow AI usage can reach $670k.

While shadow AI is often top of mind for security professionals, it is just one component of how AI use can increase risk. Understanding and managing shadow AI use should be considered as part of a broader, comprehensive risk management strategy that aims to secure AI systems, including human and agent identities, interactions, human-AI partnerships, and behaviors operating across the digital enterprise from visibility and governance through detection, response, and recovery.  

Effective risk management calls for a layered and interdisciplinary strategy. It requires addressing issues across governance and visibility; identity, access and agent control, data security and privacy, secure MLOps / LLMOps, runtime security, behavior-based detection, autonomous response and recovery.  

This blog explores a specific governance and visibility use case linked to shadow AI and reveals the challenges it presents as well as the defensive strategies that security teams can adopt.

Why shadow AI is hard to detect  

When it comes to AI, what organizations can easily see does not always reflect the full scope of AI activity occurring within the tools, applications, and workflows used across an enterprise. As a result, organizations using traditional rule-based methods to flag unusual activity may struggle to distinguish unsanctioned AI usage from legitimate operational behavior, particularly as SaaS applications, APIs, and orchestration layers increasingly have AI embedded into normal business workflows. Identifying threats using previously observed intelligence or depending on hard to maintain allow and block lists does not provide a dynamic enough strategy to manage risk. Also, many organizations are focusing on identifying Shadow AI in their governed infrastructure, like gateways, endpoints, or SASE, which is foundational. But, organizations require visibility and Shadow AI detection across all networked infrastructure from on-prem, hybrid, data centers, and cloud infrastructure that may not have endpoint agent visibility. This uncovers the utilization of MCP, data flows, and autonomous agents across these domains.

For example, employees interact with AI assistants across approved SaaS platforms every day. However, browser extensions and other types of plug-ins can route prompts that include enterprise data to embedded AI services in ways that are not visible to the security team. AI enabled workflows may invoke multiple APIs, orchestration layers, and cloud services behind the scenes, making it difficult for traditional security tooling to determine where data is processed, stored, or retransmitted. Because much of this activity occurs within trusted browser sessions and encrypted SaaS traffic, conventional network monitoring, DLP, and application allowlisting controls often lack the context needed to accurately identify or govern these interactions

Identifying AI tools in the environment is one part of the equation. Understanding the behavior surrounding their use is where the real challenge lies. An AI application is not inherently risky, but the way users or other assets interact with it may be. Sensitive data exposure, abnormal access patterns, and misuse of AI-assisted workflows often appear legitimate in isolation and only become visible through behavioral analysis across the broader environment.  

What Shadow AI visibility does and doesn’t show

Comprehensive Shadow AI visibility allows organizations to answer several important questions:

  • What types of AI are we using? What AI platforms, agents, MCP clients/servers, and services are active across the enterprise?  
  • Who is using AI services? Which users, business units, or systems are interacting with those AI services?  
  • Is our data safe? Is sensitive or regulated data being exposed through prompts, workflows, or integrations?  
  • Are AI systems behaving as expected? Are AI systems behaving anomalously or operating outside approved governance processes?  
  • Are our AI systems under attack? Is an attacker attempting to manipulate prompts, influence agent behavior, or abuse AI-enabled workflows?

Answering these questions is foundational to broader AI governance efforts. However, it is limited to helping teams understand initial interactions and fails to offer insight into dependencies and outcomes that are critical to securing AI across an enterprise.  

Deeper visibility that includes the ability to understand dependencies and outcomes are not always available in AI security point products. Answering the questions below requires understanding runtime behavior and operational outcomes:  

  • What actions did the AI interaction trigger?  
  • What systems, applications, or data did it access? Did the AI operate beyond its intended permissions or scope?  
  • Could a low-risk interaction lead to high-risk outcomes?  
  • What is the risk and context understanding of an anomalous activity to assist in prioritization of analysis and autonomous response action?

The distinction between these two sets of questions offers two different layers of AI security. The first set of questions focuses on discovery and interaction visibility. The second set focuses on providing visibility that includes the context and outcomes that are critical for managing follow-on risks associated with obfuscated downstream activities.  

Together, these layers help organizations move beyond simply identifying AI usage toward understanding how AI behaves operationally across the enterprise.

How organizations are addressing shadow AI

Most organizations still approach shadow AI as an application control problem, relying on policies, browser restrictions, and allow/block lists. However, AI adoption is evolving faster than most governance processes can realistically keep pace with. New assistants, plugins, and embedded AI features appear continuously, creating pressure to enable business productivity while simultaneously containing risk.  

Existing governance processes were designed for a more traditional SaaS adoption cycle, where new applications could be reviewed, approved, and monitored over longer time horizons. AI adoption operates differently. New capabilities can appear overnight inside existing platforms employees already use, making it difficult for security and governance teams to maintain an accurate understanding of enterprise AI exposure. This means that many organizations are experiencing significant operational overhead, particularly in large environments where AI usage is decentralized across teams, departments, and third-party services.  

Where should organizations start when securing their AI systems?

Shadow AI identification is an on-going critical component for AI Risk/Governance Boards as well as security organizations. As organizations seek AI certifications like ISO 42001 AI Management Systems, visibility into all AI adoption from enterprise use to custom innovation and development is crucial. Shadow AI identification provides organizations with the visibility needed to decide whether an AI tool should be brought into governed environments to reduce data loss (DLP) risks or whether policies should be established and enforced to restrict their use.

As organizations rapidly innovate and adopt AI, they are taking on more and more risk. Organizations need to have a strategy in place to mitigate the assumed risk, especially with third-party adoption. Visibility, monitoring, governance enforcement, behavioral-based detection of non-deterministic systems, and autonomous investigation and containment becomes critical to mitigating the risk of AI systems.  

How Darktrace secures AI and shadow AI

Attackers are using AI to move faster, scale tactics, and make threats more adaptive and convincing. Internally, organizations are grappling with new forms of risk created by generative AI, autonomous agents, shadow AI, and increasingly complex digital environments.

Darktrace helps organizations protect both people and AI in a world where AI is now central to how business gets done. Darktrace / SECURE AI helps organizations discover and control shadow AI by surfacing unsanctioned or unexpected AI activity where it appears – including MCP detections, distinguishing misuse of legitimate tools and unapproved services, and applying policy to contain data exposure while guiding users toward sanctioned options.

Stay up to date on AI security

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

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