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March 21, 2019

The Invisible Threat: How AI Catches the Ursnif Trojan

The cyber AI approach successfully detected the Ursnif infections even though the new variant of this malware was unknown to security vendors at the time.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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21
Mar 2019

Over the past few months, I’ve analyzed some of the world’s stealthiest trojan attacks like Emotet, which employ deception to bypass traditional security tools that rely on rules and signatures. Guest contributor Keith Siepel also explained how cyber AI defenses managed to catch a zero-day trojan on his firm’s network for which no such rules or signatures yet exist. Indeed, with the incidence of banking trojans having increased by 239% among our customer base last year, it appears that this kind of subterfuge is the new normal.

However, one particularly sophisticated trojan, Ursnif, takes deception a step further evidence of which we are still seeing emerge. Rather than writing executable files that contain malicious code, some of its variants instead exploit vulnerabilities inherent to a user’s own applications, essentially turning the victim’s computer against them. The result of this increasingly common technique is that — once the victim has been tricked into clicking a malicious link or duped into opening an attachment via a phishing email — Ursnif begins to ‘live off the land’, blending into the victim’s environment. And by exploiting Microsoft Office and Windows features, such as document macros, PsExec, and PowerShell scripts, Ursnif can execute commands directly from the computer’s RAM.

One of the most prevalent and destructive strains of the Gozi banking malware, Ursnif was recently placed at the center of a new campaign that saw it dramatically expand its functionality. Originally created to infect hosts with spyware in order to steal sensitive banking information and user credentials, it can now also deploy advanced ransomware like GandCrab. These new functions are aided by the elusive trojan’s aforementioned file-less capabilities, which render it invisible to many security tools and allow it to hide in plain sight within legitimate, albeit corrupted applications. Shining a light on Ursnif therefore requires AI tools that can learn to spot when these applications act abnormally:

Cyber AI detects Ursnif on multiple client networks

First campaign: February 4, 2019

Darktrace detected the initial Ursnif compromise on a customer’s network when it caught several devices connecting to a highly unusual endpoint and subsequently downloading masqueraded files, causing Darktrace’s “Anomalous File / Masqueraded File Transfer” model to breach. Such files are often masqueraded as other file types not only to bypass traditional security measures but also to deceive users — for instance, with the intention of tricking a user into executing a file received in a malicious email by disguising it as a document.

As it happens, this Ursnif variant was a zero-day at the time Darktrace detected it, meaning that its files were unknown to antivirus vendors. But while the never-before-seen files bypassed the customer’s endpoint tools, Darktrace AI leveraged its understanding of the unique ‘pattern of life’ for every user and device in the customer’s network to flag these file downloads as threatening anomalies — without relying on signatures.

A sample of the masqueraded files initially downloaded:

File: xtex13.gas
File MIME type: application/x-dosexec
Size: 549.38 KB
Connection UID: C8SlueG1mT7VdcJ00

File: zyteb17.gas
File MIME type: application/x-dosexec
SHA-1 hash: 4ed60393575d6b47bd82eeb03629bdcb8876a73f
Size: 276.48 KB

File: File: adnaz2.gas
File MIME type: application/x-dosexec
Size: 380.93 KB
Connection UID: CmPOzP1AC4tzuuuW00

A sample of the endpoints detected:

kieacsangelita[.]city · 209.141.60[.]214
muikarellep[.]band · 46.29.167[.]73
cjasminedison[.]com · 185.120.58[.]13

Following the initial suspicious downloads, the compromised devices were further observed making regular connections to multiple rare destinations not previously seen on the affected network in a pattern of beaconing connectivity. In some cases, Darktrace marked these external destinations as suspicious when it recognized the hostnames they queried as algorithm-generated domains. High volumes of DNS requests for such domains is a common characteristic of malware infections, which use this tactic to maintain communication with C2 servers in spite of domain black-listing. In other cases, the endpoints were deemed suspicious because of their use of self-signed SSL certificates, which cyber-criminals often use because they do not require verification by a trusted authority.

In fact, the large volume of anomalous connections commonly triggered a number of Darktrace’s behavioral models, including:

Compromise / DGA Beacon
Anomalous Connection / Suspicious Self-Signed SSL
Compromise / High Volume of Connections with Beacon Score
Compromise / Beaconing Activity To Rare External Endpoint

Beaconing is a method of communication frequently seen when a compromised device attempts to relay information to its control infrastructure in order to receive further instructions. This behavior is characterized by persistent external connections to one or multiple endpoints, a pattern that was repeatedly observed for those devices that had previously downloaded malicious files from the endpoints later associated with the Ursnif campaign. While beaconing behavior to unusual destinations is not necessarily always indicative of infection, Darktrace AI concluded that, in combination with the suspicious file downloads, this type of activity represented a clear indication of compromise.

Figure 1: A device event log that shows the device had connected to internal mail servers shortly before downloading the malicious files.

Lateral movement and file-less capabilities

In the wake of the initial compromise, Darktrace AI also detected Ursnif’s lateral movement and file-less capabilities in real time. In the case of one infected device, an “Anomalous Connection / High Volume of New Service Control” model breach was triggered following the aforementioned suspicious activities. The device in question was flagged after making anomalous SMB connections to at least 47 other internal devices, and after accessing file shares which it had not previously connected. Subsequently, the device was observed writing to the other devices’ service control pipe – a channel used for the remote control of services. The anomalous use of these remote-control channels represent compelling examples of how Ursnif leverages its file-less capabilities to facilitate lateral movement.

Figure 2: Volume of SMB writes made to the service control pipe on internal devices by one of the infected devices, as shown on the Darktrace UI.

Although network administrators often use remote control channels for legitimate purposes, Darktrace AI considered this particular usage highly suspicious, particularly as both devices had previously breached a number of behavioral models as a result of infection.

Second campaign: March 18, 2019

A second Ursnif campaign was detected just this week. At the time of detection, no OSINT was available for the C2 servers nor the malware samples.

On a US manufacturer’s network, the initial malware download took place from: xqzuua1594[.]com/loq91/10x.php?l=mow1.jad hosted on IP 94.154.10[.]62.
Every single malware download is unique. This is indicating auto-patching or a malware factory working in the background.
Darktrace immediately identified this as another Anomalous File / Masqueraded File Transfer.

Directly after this, initial C2 was observed with the following parameters:

HTTP GET to: vwdlpknpsierra[.]email
Destination IP: 162.248.225[.]14
URI: /images/CKicJCsNNNfaJwX6CJ/0Ohp3OUfj/pI_2FszUK7ybqh33Qdwz/bOUeatCG2Qfks5DTzzO/H6SeiL8YozEYXKfornjfVt/hBgfcPVPCOf1H/2qo12IGl/L3B18ld4ZSx37TbdTUpALih/A5dl8FVHel/jMPIKnQfd/H.avi
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko

What’s interesting here is that the C2 server provides a Sufee Admin login page:

This C2 appears to have bad operational security (OPSEC) as browsing random URIs on the server reveals some of the dashboard’s contents:

The initial C2 communication was followed by sustained TCP beaconing to ksylviauudaren[.]band on 185.180.198[.]245 over port 443 with SSL encryption using a self-signed certificate. Darktrace highlighted this C2 behavior as Compromise / Sustained TCP Beaconing Activity To Rare Endpoint and Anomalous Connection / Repeated Rare External SSL Self-Signed IP.

As of the writing of this article, the domain ksylviauudaren[.]band was still not recognized in OSINT as malicious – highlighting again Darktrace’s independence of signatures and rules to catch previously unknown threats.

Conclusion

The cyber AI approach successfully detected the Ursnif infections even though the new variant of this malware was unknown to security vendors at the time. Moreover, it even managed to catch Ursnif’s file-less capabilities for lateral movement through its modelling of expected patterns of connectivity. In terms of the wider security context, the ease with which cyber AI flagged such sophisticated malware — malware which takes action by corrupting a computer’s own applications — further demonstrates that AI anomaly detection is the only way to navigate a threat landscape increasingly populated by near-invisible trojans.

IoCs

kieacsangelita[.]city · 209.141.60[.]214
muikarellep[.]band · 46.29.167[.]73
cjasminedison[.]com · 185.120.58[.]13
xqzuua1594[.]com · 94.154.10.[6]2
vwdlpknpsierra[.]email · 162.248.225[.]14
ksylviauudaren[.]band · 185.180.198[.]245

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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July 22, 2026

When AI Agents Go Off Script: What the OpenAI and Hugging Face Incident Means for Defenders

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The recent security incident disclosed jointly by OpenAI and Hugging Face is quickly becoming one of the most discussed AI security stories of the year; it's one that has generated great discussion amongst our researchers and technical teams here at Darktrace.

During an internal evaluation of advanced OpenAI models, an autonomous agent reportedly escaped its intended testing boundaries, obtained internet access, and compromised Hugging Face infrastructure while attempting to evaluate and benchmark the model's cyber capabilities. OpenAI has described it as an unprecedented cyber incident and is collaborating with Hugging Face to investigate and share its findings publicly to help defenders understand the implications and improve AI safety across the community.

What this means for organizations deploying AI agents

The most important takeaway for security leaders is not that the AI model is capable of complex and effective chained attacks. It's what this tells us about the guardrails and protections that need to be put in place to ensure these increasingly capable models are safely used within our businesses.

According to OpenAI's investigation, the models were not acting with malicious intent. They were attempting to achieve a legitimate assigned objective. In pursuing that objective, they identified a path that involved obtaining information from a third party's environment and followed it to completion. From the model's perspective, that appears to have been an effective solution to the problem it was given.

Many organizations still hold the assumption that giving an AI agent a legitimate goal will naturally result in legitimate behavior. Increasingly, that is not something defenders can safely assume.

A human who encounters a "permission denied" message generally understands the technical restriction as well as the social meaning behind it. An agent may interpret that message only as evidence that one method to achieve its objective has failed. What makes this incident notable is the agent’s ability to keep pursuing the objective, revise its plan, and combine many individually useful actions into an outcome its designers did not intend.

This is not an isolated challenge. Recent research from the UK's AI Security Institute found that frontier models often attempt to "cheat" evaluations by finding unintended shortcuts to success. More interestingly, that behavior is not always reflected in chain-of-thought outputs and is not always admitted when models are questioned about their actions. One lesson for defenders is that understanding what an AI system says it is doing is not always the same as understanding its behavior and what it is actually doing.

Why behavioral security is an essential security foundation

That's the principle behind Darktrace / SECURE AI and our broader approach to behavioral security. Understanding intent or putting in place static guardrails is not enough; security teams need visibility into how agents behave over time, what resources they interact with, how their behavior changes, and whether they begin pursuing objectives in unexpected ways. Research released by NIST earlier this summer reinforced that rules alone are not sufficient to defend against AI threats, with one conclusion being that "there will always be a way to prompt an AI system to disregard its rules - it's just a matter of finding it."

Another interesting lesson is that nothing described in OpenAI's preliminary findings appears fundamentally impossible for a skilled human attacker. But it does highlight the accessibility and scale that could be unlocked for attackers as increasingly capable models become more widely available. Resource constraints that attackers deal with will decrease as frontier models can help execute elements of those attack workflows autonomously, persist through failure, and iterate towards an objective. Capabilities that were once limited to skilled attackers can increasingly be supplemented with these systems, lowering the barrier to entry to conduct complex cyber operations.

It is incredibly positive to see OpenAI and Hugging Face investigating this incident collaboratively and sharing their findings publicly. Transparency and collaboration around incidents like these helps the entire security community better understand how rapidly AI capabilities are evolving and where we need to improve safeguards. It also reinforces why Darktrace is excited to be partnering with OpenAI through the Daybreak Cyber Partner Program: to explore how advanced AI can be used safely and responsibly in support of defenders while developing the visibility, governance, and security controls needed for increasingly autonomous systems.

This incident is an important reminder that capable AI systems will not always behave in the ways we expect. As organizations deploy AI agents across critical workflows, understanding behavior is an even more important foundation for effective security.

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July 22, 2026

How to Secure AI in Stadium Operations?

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Key takeaways

  • AI is entering high-impact stadium functions such as access control, crowd management, ticketing, facilities, and surveillance.  
  • Shadow AI and third-party AI use can create risks that stadium security teams cannot readily see.  
  • Security teams must understand not only which AI systems exist, but also what they can access and what actions they can take.  
  • Live-event resilience requires continuous monitoring and response across AI, IT, OT, identities, and third parties.

Modern stadiums are infrastructure unlike any other. I’ve written before on event day sparking stadiums into life with shops and food stands, transport hubs, vast telecommunications infrastructure, field-side technology and beyond, acting as one super-sized, connected ecosystem. Stadiums’ scale and complexity make them some of the toughest environments in cybersecurity. Now, we’re adding AI to those operations and bringing a new dimension of risk.

The benefits of AI in stadium operations are easy to see. It can help stadium operators move fans safely through crowded gates, forecast demand at concession stands, support biometric entry, identify suspicious behavior on CCTV, and manage heating and ventilation. Used well, it can make live events safer, faster, and more efficient.

But it also changes the security model.

In Darktrace’s recent research into the threat landscape surrounding sports, we asked cybersecurity professionals protecting professional sports organizations where in their footprint a cyber compromise would have the greatest impact. The area they named most, highlighted by 34% of the professionals we spoke to, was stadium operations. At the same time, 35% said their organizations are already using AI in stadium operations, or plan to do so in the next 12 months.

Security teams are no longer just protecting traditional IT systems around a stadium. They are increasingly being asked to protect AI systems that are operating in the stadium’s most fundamental functions.

Approved AI vs. shadow AI in stadium operations

There is a clear difference between AI a stadium’s security team knows about and AI it does not.

Approved AI is the AI that has been reviewed, tested, and integrated into the venue’s operating environment. It may support CCTV analytics, access control, facility management, ticketing, logistics, broadcast operations, or anti-piracy monitoring. It should have clear ownership, access controls, logging, vendor review, and data protection rules. That does not make it risk-free, but it allows security teams to institute proper governance.

Shadow AI is different. It is the unapproved use of AI tools by employees, contractors, or suppliers. It often starts with good intent. Someone wants to work faster. A staff member pastes internal information into a public AI tool to draft a briefing. A developer uses an AI assistant to debug ticketing code. A supplier connects an AI scheduling tool to delivery routes. A designer uploads unreleased venue plans or sponsor material to generate a mockup.

None of those actions may feel like a security decision to the person doing them. But each one can move sensitive operational data into an environment the stadium does not control, creating hidden risk.

The approved AI stack may be visible to security teams. The shadow AI stack often is not.

Why game day increases AI cybersecurity risk

In a typical enterprise environment, a security team may have hours to investigate a strange login or an unexpected connection to a third-party service. Within a stadium, the moment an incident is likely to occur is also the moment when teams are at their most stretched and the incident can have the greatest repercussions: game day.

If an AI system used for crowd management behaves unexpectedly, the issue is not only technical. It may affect physical movement inside the venue.

If a supplier tool is sending operational data to an unapproved AI platform, the issue is not only data governance. It may expose delivery routes, restricted access schedules, or staffing plans.

The most dangerous scenario is not always a loud, dramatic attack but a hidden dependency that no one has mapped such as a vendor adding an AI feature through a software update or a staff workflow using an unapproved tool.

By the time the venue is live, those hidden connections can become operational risk.

The supply chain is part of the stadium attack surface

Any major sporting event is made by its supply chain and partnerships: catering firms, transport providers, broadcast systems, facilities teams. Every piece is necessary and each creates a security channel. The risk of supply chain compromise has been well established for some time and has been the source of some of the most high-profile breaches we’ve seen. The data breach at MSG Entertainment, owner of Madison Square Garden, that was widely reported in March, originated in a breach of Oracle’s E-Business Suite, used in MSG Entertainment’s back-office systems, while the 2018 Olympic Destroyer attack on the Pyeongchang Winter Olympics reportedly began with the compromise of the main IT service provider for the Games. The addition of AI is heightening the risk.

A stadium can have strict rules for its own AI systems, but its vendors may be using separate tools. Some may use AI to manage staffing, delivery windows, inventory, or customer communications. Others may not realize that AI features have been added into software they already use.

This is one of the hardest parts of securing AI in stadium operations. The risk does not always come from a tool the venue selected. It may come from a tool a supplier selected or a feature the supplier did not know had been turned on.

Security teams need to treat vendor AI the same way they treat vendor access. They need to know what suppliers can connect to, what data they can see, what tools they use, and whether those tools introduce new routes for data exposure or lateral movement.

A third-party AI tool does not need deep access to create risk. Sometimes it only needs the right operational detail at the wrong time.

Four questions for securing AI in stadium operations

As AI becomes part of stadium operations, security teams need to move beyond basic approval lists. There are four questions they need to ask:

1. Where is AI being used?

This includes obvious tools, such as computer vision, access control, ticketing, logistics, and facility management. But it also includes less visible AI inside SaaS platforms, vendor tools, browser extensions, developer workflows, smart building systems, and collaboration tools.

2. What can the AI access?

Can it see incident logs, staffing plans, ticketing data, video feeds, building controls, fan information, credentials, or supplier systems? Can it only analyze information, or can it also trigger actions?

3. What can the AI do?

AI agents are not just passive tools. Some can call APIs, update records, generate instructions, trigger workflows, or act with the permissions of a user or service account. In a stadium, that distinction is critical. There is a big difference between an AI system that recommends an action and one that can take an action.

4. What does normal look like?

In your security architecture, static rules will not be enough. AI use changes quickly: tools appear inside existing platforms, vendors add new services, and staff find workarounds when they are under pressure. Security teams need to understand normal behavior across people, identities, devices, networks, cloud services, suppliers, and AI tools so they can spot when something changes.

That is especially important in live-event environments, where small anomalies can matter. A connection to an unapproved AI service may be harmless in one context and serious in another, and an AI agent taking action at 3 a.m. may be expected during setup but suspicious during a match. Context is what turns raw activity into useful security insight. It’s also what enables rapid response. Your own AI-based security systems can respond to threats at machine speed if they can build the live context to know action needs to be taken.

AI can make stadiums safer, but only if it is secured

AI has a real role to play in stadium operations. It can help teams detect crowd pressure earlier, reduce bottlenecks, manage facilities more efficiently, improve the fan experience, and support event teams during high-pressure moments.

The answer is not to slow all AI adoption. That's not the goal. The answer is to make AI visible, governed, and secure before it becomes part of match-day operations.

For stadium operators and event organizers, that means mapping AI use across the venue and supplier ecosystem. It means understanding what each AI system can access and what actions it can take. It means giving staff approved tools that meet their needs, rather than leaving them to find workarounds. It means writing AI use into vendor contracts and audits. And it means monitoring behavior across the full environment, not only the systems that are easiest to see. A stadium cannot secure what it cannot see.

When AI becomes part of how a stadium moves people, controls access, manages facilities, supports suppliers, and protects media rights, it stops being a side project. It becomes part of the event infrastructure.

Event infrastructure must be thoroughly prepared before venue gates open and sustained with the operational resilience required to support a secure, seamless, and reliable event experience.

How Darktrace helps secure AI in stadium operations

Darktrace brings more than a decade of behavioral AI expertise, built on an enterprise‑wide platform designed to operate in complex, ambiguous environments. We protect the large-scale integrated IT and OT environments that underpin stadium operations from the 2022 FIFA World Cup in Qatar, to Formula 1 Grand Prixes around the world and stadiums across the USA.

Other cybersecurity technologies try to predict each new attack based on historical attacks. The problem is that AI operates like humans do. Every action introduces new information that changes how AI behaves, making it unpredictable in nature. Historical attack tactics are now only a small part of the equation, forcing vendors to retrofit unproven acquisitions to secure AI.  

Darktrace is fundamentally different. Our Adaptive AI continuously learns how your people and AI behave, building an understanding of your organization so it can detect and respond autonomously when behavior deviates. Our Behavioral Defense Platform secures your AI, people, and infrastructure as you onboard new workflows, agents, and applications, enabling your AI transformation at scale.

As AI changes what organizations can do, Darktrace helps them move forward with confidence. We give the security teams defending the people and technology within stadium infrastructure the understanding, visibility, and autonomous action they need to protect new technologies as they are integrated into operations, so their organizations drive the progress that will define the AI era.

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