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September 18, 2024

FortiClient EMS Exploited: Attack Chain & Post Exploitation Tactics

Read about the methods used to exploit FortiClient EMS and the critical post-exploitation tactics that affect cybersecurity defenses.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Emily Megan Lim
Cyber Analyst
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18
Sep 2024

Cyber attacks on internet-facing systems

In the first half of 2024, the Darktrace Threat Research team observed multiple campaigns of threat actors targeting vulnerabilities in internet-facing systems, including Ivanti CS/PS appliances, Palo Alto firewall devices, and TeamCity on-premises.

These systems, which are exposed to the internet, are often targeted by threat actors to gain initial access to a network. They are constantly being scanned for vulnerabilities, known or unknown, by opportunistic actors hoping to exploit gaps in security. Unfortunately, this exposure remains a significant blind spot for many security teams, as monitoring edge infrastructure can be particularly challenging due to its distributed nature and the sheer volume of external traffic it processes.

In this blog, we discuss a vulnerability that was exploited in Fortinet’s FortiClient Endpoint Management Server (EMS) and the post-exploitation activity that Darktrace observed across multiple customer environments.

What is FortiClient EMS?

FortiClient is typically used for endpoint security, providing features such as virtual private networks (VPN), malware protection, and web filtering. The FortiClient EMS is a centralized platform used by administrators to enforce security policies and manage endpoint compliance. As endpoints are remote and distributed across various locations, the EMS needs to be accessible over the internet.

However, being exposed to the internet presents significant security risks, and exploiting vulnerabilities in the system may give an attacker unauthorized access. From there, they could conduct further malicious activities such as reconnaissance, establishing command-and-control (C2), moving laterally across the network, and accessing sensitive data.

CVE-2023-48788

CVE-2023-48788 is a critical SQL injection vulnerability in FortiClient EMS that can allow an attacker to gain unauthorized access to the system. It stems from improper neutralization of special elements used in SQL commands, which allows attackers to exploit the system through specially crafted requests, potentially leading to Remote Code Execution (RCE) [1]. This critical vulnerability was given a CVSS score of 9.8 and can be exploited without authentication.

The affected versions of FortiClient EMS include:

  • FortiClient EMS 7.2.0 to 7.2.2 (fixed in 7.2.3)
  • FortiClient EMS 7.0.1 to 7.0.10 (fixed in 7.0.11)

The vulnerability was publicly disclosed on March 12, 2024, and an exploit proof of concept was released by Horizon3.ai on March 21 [2]. Starting from March 24, almost two weeks after the initial disclosure, Darktrace began to observe at least six instances where the FortiClient EMS vulnerability had likely been exploited on customer networks. Seemingly exploited devices in multiple customer environments were observed performing anomalous activities, including the installation of Remote Monitoring and Management (RMM) tools, which was also reported by other security vendors around the same time [3].

Darktrace’s Coverage

Initial Access

To understand how the vulnerability can be exploited to gain initial access, we first need to explain some components of the FortiClient EMS:

  • The service FmcDaemon.exe is used for communication between the EMS and enrolled endpoint clients. It listens on port 8013 for incoming client connections.
  • Incoming requests are then sent to FCTDas.exe, which translates requests from other server components into SQL requests. This service interacts with the Microsoft SQL database.
  • Endpoint clients communicate with the FmcDaemon on the server on port 8013 by default.

Therefore, an SQL injection attack can be performed by crafting a malicious payload and sending it over port 8013 to the server. To carry out RCE, an attacker may send further SQL statements to enable and use the xp_cmdshell functionality of the Microsoft SQL server [2].

Shortly before post-exploitation activity began, Darktrace had observed incoming connections to some of the FortiClient EMS devices over port 8013 from the external IPs 77.246.103[.]110, 88.130.150[.]101, and 45.155.141[.]219. This likely represented the threat actors sending an SQL injection payload over port 8013 to the EMS device to validate the exploit.

Establish C2

After exploiting the vulnerability and gaining access to an EMS device on one customer network, two additional devices were seen with HTTP POST requests to 77.246.103[.]110 and 212.113.106[.]100 with a new PowerShell user agent.

Interestingly, the IP 212.113.106[.]100 has been observed in various other campaigns where threat actors have also targeted internet-facing systems and exploited other vulnerabilities. Open-source intelligence (OSINT) suggests that this indicator of compromise (IoC) is related to the Sliver C2 framework and has been used by threat actors such as APT28 (Fancy Bear) and APT29 (Cozy Bear) [4].

Unusual file downloads were also observed on four devices, including:

  • “SETUP.MSI” from 212.32.243[.]25 and 89.149.200[.]91 with a cURL user agent
  • “setup.msi” from 212.113.106[.]100 with a Windows Installer user agent
  • “run.zip” from 95.181.173[.]172 with a PowerShell user agent

The .msi files would typically contain the RMM tools Atera or ScreenConnect [5]. By installing RMM tools for C2, attackers can leverage their wide range of functionalities to carry out various tasks, such as file transfers, without the need to install additional tools. As RMM tools are designed to maintain a stable connection to remote systems, they may also allow the attackers to ensure persistent access to the compromised systems.

A scan of the endpoint 95.181.173[.]172 shows various other files such as “RunSchedulerTask.ps1” and “anydesk.exe” being hosted.

Screenshot of the endpoint 95.181.173[.]172 hosting various files [6].
Figure 1: Screenshot of the endpoint 95.181.173[.]172 hosting various files [6].

Shortly after these unusual file downloads, many of the devices were also seen with usage of RMM tools such as Splashtop, Atera, and AnyDesk. The devices were seen connecting to the following endpoints:

  • *[.]relay.splashtop[.]com
  • agent-api[.]atera[.]com
  • api[.]playanext[.]com with user agent AnyDesk/8.0.9

RMM tools have a wide range of legitimate capabilities that allow IT administrators to remotely manage endpoints. However, they can also be repurposed for malicious activities, allowing threat actors to maintain persistent access to systems, execute commands remotely, and even exfiltrate data. As the use of RMM tools can be legitimate, they offer threat actors a way to perform malicious activities while blending into normal business operations, which could evade detection by human analysts or traditional security tools.

One device was also seen making repeated SSL connections to a self-signed endpoint “azure-documents[.]com” (104.168.140[.]84) and further HTTP POSTs to “serv1[.]api[.]9hits[.]com/we/session” (128.199.207[.]131). Although the contents of these connections were encrypted, they were likely additional infrastructure used for C2 in addition to the RMM tools that were used. Self-signed certificates may also be used by an attacker to encrypt C2 communications.

Internal Reconnaissance

Following the exploit, two of the compromised devices then started to conduct internal reconnaissance activity. The following figure shows a spike in the number of internal connections made by one of the compromised devices on the customer’s environment, which typically indicates a network scan.

Advanced Search results of internal connections made an affected device.
Figure 2: Advanced Search results of internal connections made an affected device.

Reconnaissance tools such as Advanced Port Scanner (“www[.]advanced-port-scanner[.]com”) and Nmap were also seen being used by one of the devices to conduct scanning activities. Nmap is a network scanning tool commonly used by security teams for legitimate purposes like network diagnostics and vulnerability scanning. However, it can also be abused by threat actors to perform network reconnaissance, a technique known as Living off the Land (LotL). This not only reduces the need for custom or external tools but also reduces the risk of exposure, as the use of a legitimate tool in the network is unlikely to raise suspicion.

Privilege Escalation

In another affected customer network, the threat actor’s attempt to escalate their privileges was also observed, as a FortiClient EMS device was seen with an unusually large number of SMB/NTLM login failures, indicative of brute force activity. This attempt was successful, and the device was later seen authenticating with the credential “administrator”.

Figure 3: Advanced Search results of NTLM (top) and SMB (bottom) login failures.

Lateral Movement

After escalating privileges, attempts to move laterally throughout the same network were seen. One device was seen transferring the file “PSEXESVC.exe” to another device over SMB. This file is associated with PsExec, a command-line tool that allows for remote execution on other systems.

The threat actor was also observed leveraging the DCE-RPC protocol to move laterally within the network. Devices were seen with activity such as an increase in new RPC services, unusual requests to the SVCCTL endpoint, and the execution of WMI commands. The DCE-RPC protocol is typically used to facilitate communication between services on different systems and can allow one system to request services or execute commands on another.

These are further examples of LotL techniques used by threat actors exploiting CVE-2023-48788, as PsExec and the DCE-RPC protocol are often also used for legitimate administrative operations.

Accomplish Mission

In most cases, the threat actor’s end goal was not clearly observed. However, Darktrace did detect one instance where an unusually large volume of data had been uploaded to “put[.]io”, a cloud storage service, indicating that the end goal of the threat actor had been to steal potentially sensitive data.

In a recent investigation of a Medusa ransomware incident that took place in July 2024, Darktrace’s Threat Research team found that initial access to the environment had likely been gained through a FortiClient EMS device. An incoming connection from 209.15.71[.]121 over port 8013 was seen, suggesting that CVE-2023-48788 had been exploited. The device had been compromised almost three weeks before the ransomware was actually deployed, eventually resulting in the encryption of files.

Mitigating risk with proactive exposure management and real-time detection

Threat actors have continued to exploit unpatched vulnerabilities in internet-facing systems to gain initial access to a network. This highlights the importance of addressing and patching vulnerabilities as soon as they are disclosed and a fix is released. However, due to the rapid nature of exploitation, this may not always be enough. Furthermore, threat actors may even be exploiting vulnerabilities that are not yet publicly known.

As the end goals for a threat actor can differ – from data exfiltration to deploying ransomware – the post-exploitation behavior can also vary from actor to actor. However, AI security tools such as Darktrace / NETWORK can help identify and alert for post-exploitation behavior based on abnormal activity seen in the network environment.

Despite CVE-2023-48788 having been publicly disclosed and fixed in March, it appears that multiple threat actors, such as the Medusa ransomware group, have continued to exploit the vulnerability on unpatched systems. With new vulnerabilities being disclosed almost every other day, security teams may find it challenging continuously patch their systems.

As such, Darktrace / Proactive Exposure Management could also alleviate the workload of security teams by helping them identify and prioritize the most critical vulnerabilities in their network.

Insights from Darktrace’s First 6: Half-year threat report for 2024

First 6: half year threat report darktrace screenshot

Darktrace’s First 6: Half-Year Threat Report 2024 highlights the latest attack trends and key threats observed by the Darktrace Threat Research team in the first six months of 2024.

  • Focuses on anomaly detection and behavioral analysis to identify threats
  • Maps mitigated cases to known, publicly attributed threats for deeper context
  • Offers guidance on improving security posture to defend against persistent threats

Appendices

Credit to Emily Megan Lim (Cyber Security Analyst) and Ryan Traill (Threat Content Lead)

References

[1] https://nvd.nist.gov/vuln/detail/CVE-2023-48788

[2] https://www.horizon3.ai/attack-research/attack-blogs/cve-2023-48788-fortinet-forticlientems-sql-injection-deep-dive/

[3] https://redcanary.com/blog/threat-intelligence/cve-2023-48788/

[4] https://www.fortinet.com/blog/threat-research/teamcity-intrusion-saga-apt29-suspected-exploiting-cve-2023-42793

[5] https://redcanary.com/blog/threat-intelligence/cve-2023-48788/

[6] https://urlscan.io/result/3678b9e2-ad61-4719-bcef-b19cadcdd929/

List of IoCs

IoC - Type - Description + Confidence

  • 212.32.243[.]25/SETUP.MSI - URL - Payload
  • 89.149.200[.]9/SETUP.MSI - URL - Payload
  • 212.113.106[.]100/setup.msi - URL - Payload
  • 95.181.173[.]172/run.zip - URL - Payload
  • serv1[.]api[.]9hits[.]com - Domain - Likely C2 endpoint
  • 128.199.207[.]131 - IP - Likely C2 endpoint
  • azure-documents[.]com - Domain - C2 endpoint
  • 104.168.140[.]84 - IP - C2 endpoint
  • 77.246.103[.]110 - IP - Likely C2 endpoint
  • 212.113.106[.]100 - IP - C2 endpoint

Darktrace Model Detections

Anomalous Connection / Callback on Web Facing Device

Anomalous Connection / Multiple HTTP POSTs to Rare Hostname

Anomalous Connection / New User Agent to IP Without Hostname

Anomalous Connection / Posting HTTP to IP Without Hostname

Anomalous Connection / Powershell to Rare External

Anomalous Connection / Rare External SSL Self-Signed

Anomalous Connection / Suspicious Self-Signed SSL

Anomalous Server Activity / Rare External from Server

Anomalous Server Activity / New User Agent from Internet Facing System

Anomalous Server Activity / Server Activity on New Non-Standard Port - External

Compliance / Remote Management Tool On Server

Device / New User Agent

Device / New PowerShell User Agent

Device / Attack and Recon Tools

Device / ICMP Address Scan

Device / Network Range Scan

Device / Network Scan

Device / RDP Scan

Device / Suspicious SMB Scanning Activity

Anomalous Connection / Multiple SMB Admin Session

Anomalous Connection / New or Uncommon Service Control

Anomalous Connection / Unusual Admin SMB Session

Device / Increase in New RPC Services

Device / Multiple Lateral Movement Breaches

Device / New or Uncommon WMI Activity

Device / New or Unusual Remote Command Execution

Device / SMB Lateral Movement

Device / Possible SMB/NTLM Brute Force

Unusual Activity / Successful Admin Brute-Force Activity

User / New Admin Credentials on Server

Unusual Activity / Enhanced Unusual External Data Transfer

Unusual Activity / Unusual External Data Transfer

Unusual Activity / Unusual External Data to New Endpoint

Device / Large Number of Model Breaches

Device / Large Number of Model Breaches from Critical Network Device

MITRE ATT&CK Mapping

Tactic – ID: Technique

Initial Access – T1190: Exploit Public-Facing Application

Resource Development – T1587.003: Develop Capabilities: Digital Certificates

Resource Development – T1608.003: Stage Capabilities: Install Digital Certificate

Command and Control – T1071.001: Application Layer Protocol: Web Protocols

Command and Control – T1219: Remote Access Software

Execution – T1059.001: Command and Scripting Interpreter: PowerShell

Reconnaissance – T1595: Active Scanning

Reconnaissance – T1590.005: Gather Victim Network Information: IP Addresses

Discovery – T1046: Network Service Discovery

Credential Access – T1110: Brute Force

Defense Evasion,Initial Access,Persistence,Privilege Escalation – T1078: Valid Accounts

Lateral Movement – T1021.002: Remote Services: SMB/Windows Admin Shares

Lateral Movement – T1021.003: Remote Services: Distributed Component Object Model

Execution – T1569.002: System Services: Service Execution

Execution – T1047: Windows Management Instrumentation

Exfiltration – T1041: Exfiltration Over C2 Channel

Exfiltration – T1567.002: Exfiltration Over Web Service: Exfiltration to Cloud Storage

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Emily Megan Lim
Cyber Analyst

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September 30, 2025

Out of Character: Detecting Vendor Compromise and Trusted Relationship Abuse with Darktrace

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What is Vendor Email Compromise?

Vendor Email Compromise (VEC) refers to an attack where actors breach a third-party provider to exploit their access, relationships, or systems for malicious purposes. The initially compromised entities are often the target’s existing partners, though this can extend to any organization or individual the target is likely to trust.

It sits at the intersection of supply chain attacks and business email compromise (BEC), blending technical exploitation with trust-based deception. Attackers often infiltrate existing conversations, leveraging AI to mimic tone and avoid common spelling and grammar pitfalls. Malicious content is typically hosted on otherwise reputable file sharing platforms, meaning any shared links initially seem harmless.

While techniques to achieve initial access may have evolved, the goals remain familiar. Threat actors harvest credentials, launch subsequent phishing campaigns, attempt to redirect invoice payments for financial gain, and exfiltrate sensitive corporate data.

Why traditional defenses fall short

These subtle and sophisticated email attacks pose unique challenges for defenders. Few busy people would treat an ongoing conversation with a trusted contact with the same level of suspicion as an email from the CEO requesting ‘URGENT ASSISTANCE!’ Unfortunately, many traditional secure email gateways (SEGs) struggle with this too. Detecting an out-of-character email, when it does not obviously appear out of character, is a complex challenge. It’s hardly surprising, then, that 83% of organizations have experienced a security incident involving third-party vendors [1].  

This article explores how Darktrace detected four different vendor compromise campaigns for a single customer, within a two-week period in 2025.  Darktrace / EMAIL successfully identified the subtle indicators that these seemingly benign emails from trusted senders were, in fact, malicious. Due to the configuration of Darktrace / EMAIL in this customer’s environment, it was unable to take action against the malicious emails. However, if fully enabled to take Autonomous Response, it would have held all offending emails identified.

How does Darktrace detect vendor compromise?

The answer lies at the core of how Darktrace operates: anomaly detection. Rather than relying on known malicious rules or signatures, Darktrace learns what ‘normal’ looks like for an environment, then looks for anomalies across a wide range of metrics. Despite the resourcefulness of the threat actors involved in this case, Darktrace identified many anomalies across these campaigns.

Different campaigns, common traits

A wide variety of approaches was observed. Individuals, shared mailboxes and external contractors were all targeted. Two emails originated from compromised current vendors, while two came from unknown compromised organizations - one in an associated industry. The sender organizations were either familiar or, at the very least, professional in appearance, with no unusual alphanumeric strings or suspicious top-level domains (TLDs). Subject line, such as “New Approved Statement From [REDACTED]” and “[REDACTED] - Proposal Document” appeared unremarkable and were not designed to provoke heightened emotions like typical social engineering or BEC attempts.

All emails had been given a Microsoft Spam Confidence Level of 1, indicating Microsoft did not consider them to be spam or malicious [2]. They also passed authentication checks (including SPF, and in some cases DKIM and DMARC), meaning they appeared to originate from an authentic source for the sender domain and had not been tampered with in transit.  

All observed phishing emails contained a link hosted on a legitimate and commonly used file-sharing site. These sites were often convincingly themed, frequently featuring the name of a trusted vendor either on the page or within the URL, to appear authentic and avoid raising suspicion. However, these links served only as the initial step in a more complex, multi-stage phishing process.

A legitimate file sharing site used in phishing emails to host a secondary malicious link.
Figure 1: A legitimate file sharing site used in phishing emails to host a secondary malicious link.
Another example of a legitimate file sharing endpoint sent in a phishing email and used to host a malicious link.
Figure 2: Another example of a legitimate file sharing endpoint sent in a phishing email and used to host a malicious link.

If followed, the recipient would be redirected, sometimes via CAPTCHA, to fake Microsoft login pages designed to capturing credentials, namely http://pub-ac94c05b39aa4f75ad1df88d384932b8.r2[.]dev/offline[.]html and https://s3.us-east-1.amazonaws[.]com/s3cure0line-0365cql0.19db86c3-b2b9-44cc-b339-36da233a3be2ml0qin/s3cccql0.19db86c3-b2b9-44cc-b339-36da233a3be2%26l0qn[.]html#.

The latter made use of homoglyphs to deceive the user, with a link referencing ‘s3cure0line’, rather than ‘secureonline’. Post-incident investigation using open-source intelligence (OSINT) confirmed that the domains were linked to malicious phishing endpoints [3] [4].

Fake Microsoft login page designed to harvest credentials.
Figure 3: Fake Microsoft login page designed to harvest credentials.
Phishing kit with likely AI-generated image, designed to harvest user credentials. The URL uses ‘s3cure0line’ instead of ‘secureonline’, a subtle misspelling intended to deceive users.
Figure 4: Phishing kit with likely AI-generated image, designed to harvest user credentials. The URL uses ‘s3cure0line’ instead of ‘secureonline’, a subtle misspelling intended to deceive users.

Darktrace Anomaly Detection

Some senders were unknown to the network, with no previous outbound or inbound emails. Some had sent the email to multiple undisclosed recipients using BCC, an unusual behavior for a new sender.  

Where the sender organization was an existing vendor, Darktrace recognized out-of-character behavior, in this case it was the first time a link to a particular file-sharing site had been shared. Often the links themselves exhibited anomalies, either being unusually prominent or hidden altogether - masked by text or a clickable image.

Crucially, Darktrace / EMAIL is able to identify malicious links at the time of processing the emails, without needing to visit the URLs or analyze the destination endpoints, meaning even the most convincing phishing pages cannot evade detection – meaning even the most convincing phishing emails cannot evade detection. This sets it apart from many competitors who rely on crawling the endpoints present in emails. This, among other things, risks disruption to user experience, such as unsubscribing them from emails, for instance.

Darktrace was also able to determine that the malicious emails originated from a compromised mailbox, using a series of behavioral and contextual metrics to make the identification. Upon analysis of the emails, Darktrace autonomously assigned several contextual tags to highlight their concerning elements, indicating that the messages contained phishing links, were likely sent from a compromised account, and originated from a known correspondent exhibiting out-of-character behavior.

A summary of the anomalous email, confirming that it contained a highly suspicious link.
Figure 5: Tags assigned to offending emails by Darktrace / EMAIL.

Figure 6: A summary of the anomalous email, confirming that it contained a highly suspicious link.

Out-of-character behavior caught in real-time

In another customer environment around the same time Darktrace / EMAIL detected multiple emails with carefully crafted, contextually appropriate subject lines sent from an established correspondent being sent to 30 different recipients. In many cases, the attacker hijacked existing threads and inserted their malicious emails into an ongoing conversation in an effort to blend in and avoid detection. As in the previous, the attacker leveraged a well-known service, this time ClickFunnels, to host a document containing another malicious link. Once again, they were assigned a Microsoft Spam Confidence Level of 1, indicating that they were not considered malicious.

The legitimate ClickFunnels page used to host a malicious phishing link.
Figure 7: The legitimate ClickFunnels page used to host a malicious phishing link.

This time, however, the customer had Darktrace / EMAIL fully enabled to take Autonomous Response against suspicious emails. As a result, when Darktrace detected the out-of-character behavior, specifically, the sharing of a link to a previously unused file-sharing domain, and identified the likely malicious intent of the message, it held the email, preventing it from reaching recipients’ inboxes and effectively shutting down the attack.

Figure 8: Darktrace / EMAIL’s detection of malicious emails inserted into an existing thread.*

*To preserve anonymity, all real customer names, email addresses, and other identifying details have been redacted and replaced with fictitious placeholders.

Legitimate messages in the conversation were assigned an Anomaly Score of 0, while the newly inserted malicious emails identified and were flagged with the maximum score of 100.

Key takeaways for defenders

Phishing remains big business, and as the landscape evolves, today’s campaigns often look very different from earlier versions. As with network-based attacks, threat actors are increasingly leveraging legitimate tools and exploiting trusted relationships to carry out their malicious goals, often staying under the radar of security teams and traditional email defenses.

As attackers continue to exploit trusted relationships between organizations and their third-party associates, security teams must remain vigilant to unexpected or suspicious email activity. Protecting the digital estate requires an email solution capable of identifying malicious characteristics, even when they originate from otherwise trusted senders.

Credit to Jennifer Beckett (Cyber Analyst), Patrick Anjos (Senior Cyber Analyst), Ryan Traill (Analyst Content Lead), Kiri Addison (Director of Product)

Appendices

IoC - Type - Description + Confidence  

- http://pub-ac94c05b39aa4f75ad1df88d384932b8.r2[.]dev/offline[.]html#p – fake Microsoft login page

- https://s3.us-east-1.amazonaws[.]com/s3cure0line-0365cql0.19db86c3-b2b9-44cc-b339-36da233a3be2ml0qin/s3cccql0.19db86c3-b2b9-44cc-b339-36da233a3be2%26l0qn[.]html# - link to domain used in homoglyph attack

MITRE ATT&CK Mapping  

Tactic – Technique – Sub-Technique  

Initial Access - Phishing – (T1566)  

References

1.     https://gitnux.org/third-party-risk-statistics/

2.     https://learn.microsoft.com/en-us/defender-office-365/anti-spam-spam-confidence-level-scl-about

3.     https://www.virustotal.com/gui/url/5df9aae8f78445a590f674d7b64c69630c1473c294ce5337d73732c03ab7fca2/detection

4.     https://www.virustotal.com/gui/url/695d0d173d1bd4755eb79952704e3f2f2b87d1a08e2ec660b98a4cc65f6b2577/details

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content

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October 1, 2025

Announcing Unified OT Security with Dedicated OT Workflows, Segmentation-Aware Risk Insights, and Next-Gen Endpoint Visibility for Industrial Teams

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The challenge of convergence without clarity

Convergence is no longer a roadmap idea, it is the daily reality for industrial security teams. As Information Technology (IT) and Operational Technology (OT) environments merge, the line between a cyber incident and an operational disruption grows increasingly hard to define. A misconfigured firewall rule can lead to downtime. A protocol misuse might look like a glitch. And when a pump stalls but nothing appears in the Security Operations Center (SOC) dashboard, teams are left asking: is this operational or is this a threat?

The lack of shared context slows down response, creates friction between SOC analysts and plant engineers, and leaves organizations vulnerable at exactly the points where IT and OT converge. Defenders need more than alerts, they need clarity that both sides can trust.

The breakthrough with Darktrace / OT

This latest Darktrace / OT release was built to deliver exactly that. It introduces shared context between Security, IT, and OT operations, helping reduce friction and close the security gaps at the intersection of these domains.

With a dedicated dashboard built for operations teams, extended visibility into endpoints for new forms of detection and CVE collection, expanded protocol coverage, and smarter risk modeling aligned to segmentation policies, teams can now operate from a shared source of truth. These enhancements are not just incremental upgrades, they are foundational improvements designed to bring clarity, efficiency, and trust to converged environments.

A dashboard built for OT engineers

The new Operational Overview provides OT engineers with a workspace designed for them, not for SOC analysts. It brings asset management, risk insights and operational alerts into one place. Engineers can now see activity like firmware changes, controller reprograms or the sudden appearance of a new workstation on the network, providing a tailored view for critical insights and productivity gains without navigating IT-centric workflows. Each device view is now enriched with cross-linked intelligence, make, model, firmware version and the roles inferred by Self-Learning AI, making it easier to understand how each asset behaves, what function it serves, and where it fits within the broader industrial process. By suppressing IT-centric noise, the dashboard highlights only the anomalies that matter to operations, accelerating triage, enabling smoother IT/OT collaboration, and reducing time to root cause without jumping between tools.

This is usability with purpose, a view that matches OT workflows and accelerates response.

Figure 1: The Operational Overview provides an intuitive dashboard summarizing all OT Assets, Alerts, and Risk.

Full-spectrum coverage across endpoints, sensors and protocols

The release also extends visibility into areas that have traditionally been blind spots. Engineering workstations, Human-Machine Interfaces (HMIs), contractor laptops and field devices are often the entry points for attackers, yet the hardest to monitor.

Darktrace introduces Network Endpoint eXtended Telemetry (NEXT) for OT, a lightweight collector built for segmented and resource-constrained environments. NEXT for OT uses Endpoint sensors to capture localized network, and now process-level telemetry, placing it in context alongside other network and asset data to:

  1. Identify vulnerabilities and OS data, which is leveraged by OT Risk Management for risk scoring and patching prioritization, removing the need for third-party CVE collection.
  1. Surface novel threats using Self-Learning AI that standalone Endpoint Detection and Response (EDR) would miss.
  1. Extend Cyber AI Analyst investigations through to the endpoint root cause.

NEXT is part of our existing cSensor endpoint agent, can be deployed standalone or alongside existing EDR tools, and allows capabilities to be enabled or disabled depending on factors such as security or OT team objectives and resource utilization.

Figure 2: Darktrace / OT delivers CVE patch priority insights by combining threat intelligence with extended network and endpoint telemetry

The family of Darktrace Endpoint sensors also receive a boost in deployment flexibility, with on-prem server-based setups, as well as a Windows driver tailored for zero-trust and high-security environments.

Protocol coverage has been extended where it matters most. Darktrace now performs protocol analysis of a wider range of GE and Mitsubishi protocols, giving operators real-time visibility into commands and state changes on Programmable Logic Controllers (PLCs), robots and controllers. Backed by Self-Learning AI, this inspection does more than parse traffic, it understands what normal looks like and flags deviations that signal risk.

Integrated risk and governance workflows

Security data is only valuable when it drives action. Darktrace / OT delivers risk insights that go beyond patching, helping teams take meaningful steps even when remediation isn't possible. Risk is assessed not just by CVE presence, but by how network segmentation, firewall policies, and attack path logic neutralize or contain real-world exposure. This approach empowers defenders to deprioritize low-impact vulnerabilities and focus effort where risk truly exists. Building on the foundation introduced in release 6.3, such as KEV enrichment, endpoint OS data, and exploit mapping, this release introduces new integrations that bring Darktrace / OT intelligence directly into governance workflows.

Fortinet FortiGate firewall ingestion feeds segmentation rules into attack path modeling, revealing real exposure when policies fail and closing feeds into patching prioritization based on a policy to CVE exposure assessment.

  • ServiceNow Configuration Management Database (CMDB) sync ensures asset intelligence stays current across governance platforms, eliminating manual inventory work.

Risk modeling has also been made more operationally relevant. Scores are now contextualized by exploitability, asset criticality, firewall policy, and segmentation posture. Patch recommendations are modeled in terms of safety, uptime and compliance rather than just Common Vulnerability Scoring System (CVSS) numbers. And importantly, risk is prioritized across the Purdue Model, giving defenders visibility into whether vulnerabilities remain isolated to IT or extend into OT-critical layers.

Figure 3: Attack Path Modeling based on NetFlow and network topology reveals high risk points of IT/OT convergence.

The real-world impact for defenders

In today’s environments, attackers move fluidly between IT and OT. Without unified visibility and shared context, incidents cascade faster than teams can respond.

With this release, Darktrace / OT changes that reality. The Operational Overview gives Engineers a dashboard they can use daily, tailored to their workflows. SOC analysts can seamlessly investigate telemetry across endpoints, sensors and protocols that were once blind spots. Operators gain transparency into PLCs and controllers. Governance teams benefit from automated integrations with platforms like Fortinet and ServiceNow. And all stakeholders work from risk models that reflect what truly matters: safety, uptime and compliance.

This release is not about creating more alerts. It is about providing more clarity. By unifying context across IT and OT, Darktrace / OT enables defenders to see more, understand more and act faster.

Because in environments where safety and uptime are non-negotiable, clarity is what matters most.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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