Analyst report

Darktrace is the only vendor named the Customers' Choice in the 2025 Gartner Peer Insights Voice of the Customer for Network Detection and Response

Darktrace is the only Customers’ Choice, a distinction given to vendors who receive strong ratings from real users for overall experience, product capabilities, and service & support with a 4.8 rating across 242 reviews.

11 NDR Vendors

1000s of peer reviews

Only 1 Customers' Choice

Trusted NDR Solution

Discover why Darktrace is the customers’ preferred NDR solution

Based on real user reviews, we believe the Gartner® Peer Insights™ Voice of the Customer report helps CISOs quickly identify NDR platforms that exceed the market average for both marking criteria (User Interest and Adoption, Overall Experience).

Dig into the full report to compare email platforms and discover:

  • How Darktrace scored 4.8 for overall experience (out of 242 reviews, more than any other vendor as of October 2025)

  • Scores in Product Capabilities (4.8 ), Deployment Experience (4.8 ), and Support (4.8 ) (as of August 2025)

  • 95% of customers will recommend and the most 5 star ratings of any NDR provider on Gartner Peer Insights (based on 242 reviews as of August 2025)

242 reviews on Gartner Peer Insights

4.8
on Gartner Peer Insights
“Darktrace: Proactive, Autonomous Threat Detection Backed by Outstanding Service”
Chief Information Security Officer
Banking
“Delivers impressive threat detection and best of all, autonomous response.”
IT Manager
Consumer Goods
“The anomaly detection performs better than other well-known phishing filters.”
Senior SOC Analyst
IT Services

Loved by customers, recognized by Gartner® 

Darktrace the only vendor to be named both Leader status in the Gartner® Magic Quadrant™ for NDR and 2025 Customers’ Choice in Gartner® Peer Insights™ 

A Leader in Magic Quadrant for NDR

In the first ever Gartner® Magic Quadrant™ for Network Detection and Response (NDR), Darktrace has been positioned as a Leader.

A Customers’ Choice for Email Security

Darktrace is the only vendor that has been recognized as a Gartner® Peer Insights™ Customers’ Choice across both Network Detection and Response (NDR) and Email Security Platforms 

Leader in Omdia Market Radar for OT Cybersecurity Platforms

This recognition reflects our deep AI expertise and purpose-built approach to securing industrial environments where safety, availability, and uptime are critical.

Your data. Our AI.
Elevate your network security with Darktrace AI