Analyst report

Darktrace is the only vendor named the Customers' Choice in the 2025 Gartner Peer Insights Voice of the Customer for Network Detection and Response

Darktrace is the only Customers’ Choice, a distinction awarded to vendors who receive strong ratings from real users for overall experience, product capabilities, and service & support with a 4.8 ★ rating across almost 600 reviews.

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11 NDR Vendors

1000s of peer reviews

Only 1 Customers' Choice

Trusted NDR Solution

Discover why Darktrace is the customers’ preferred NDR solution

Based on real user reviews, the Gartner® Peer Insights™ Voice of the Customer report helps CISOs quickly identify NDR platforms that exceed the market average for both marking criteria (User Interest and Adoption, Overall Experience).

Dig into the full report to compare email platforms and discover:

  • How Darktrace scored 4.8 ★ for overall experience (out of almost 600 reviews, more than any other vendor)

  • Top scores in Product Capabilities (4.8 ★), Deployment Experience (4.8 ★), and Support (4.8 ★)

  • 95% of customers will recommend and the most 5 star ratings of any NDR provider on Gartner Peer Insights

Nearly 600 reviews on Gartner Peer Inisghts

4.8
on Gartner Peer Insights
Hear from our customers
“Darktrace: Proactive, Autonomous Threat Detection Backed by Outstanding Service”
Chief Information Security Officer
Banking
Read review here
“Delivers impressive threat detection and best of all, autonomous response.”
IT Manager
Consumer Goods
Read review here
“The anomaly detection performs better than other well-known phishing filters.”
Senior SOC Analyst
IT Services
Read review here

Loved by customers, recognized by Gartner® 

Darktrace achieves a rare Gartner double as the only vendor to earn both Leader status in the Gartner® Magic Quadrant™ for NDR and 2025 Customers’ Choice in Gartner® Peer Insights™ 

Leader in Magic Quadrant for NDR

In the first ever Gartner® Magic Quadrant™ for Network Detection and Response (NDR), Darktrace has been positioned as a Leader.
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Customers’ choice for Email Security

Darktrace is the only vendor that has been recognized as a Gartner® Peer Insights™ Customers’ Choice across both Network Detection and Response (NDR) and Email Security Platforms 

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Leader in Omdia Market Radar for OT Cybersecurity Platforms

This recognition reflects our deep AI expertise and purpose-built approach to securing industrial environments where safety, availability, and uptime are critical.

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Learn Why Darktrace is the
Only Customers’ Choice for NDR

Read the full report to learn why Darktrace was named a Customers’ Choice, and see how we were evaluated against other vendors in categories like product capabilities, sales, deployment, and support.

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Gartner, Voice of the Customer for Email Security Platforms, By Peer Contributors, 3 July 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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