Press Release

April 14, 2023 11:42 AM

Updated statement regarding LockBit claims

Mike Beck, Chief Information Security Officer, Darktrace

We have completed a thorough security investigation following yesterday’s tweets by LockBit claiming they had compromised Darktrace’s internal systems. We can confirm that there has been no compromise of our systems or any of our affiliate systems. Our service to our customers remains uninterrupted and is operating as normal and no further action is required.

Press Release

April 13, 2023 9:30 AM

Statement regarding LockBit claims

Earlier this morning we became aware of tweets from LockBit, the cyber-criminal gang, claiming that they had compromised Darktrace’s internal security systems and had accessed our data. Our security teams have run a full review of our internal systems and can see no evidence of compromise. None of the LockBit social media posts link to any compromised Darktrace data. We will continue to monitor the situation extremely closely, but based on our current investigations we are confident that our systems remain secure and all customer data is fully protected.


Press Release

Darktrace Recognized as the Only Customer’s Choice Vendor in the 2025 Gartner® Peer Insights™ for Network Detection and Response

Cambridge, UK
November 6, 2025
  • Darktrace is the only vendor to be recognized as both a Leader in the 2025 Gartner® Magic Quadrant™ and a Customers’ Choice for Network Detection and Response (NDR).
  • Darktrace / NETWORK™  holds a 95% Willingness to Recommend score among end users based on 242 reviews as of August 2025.

Darktrace, a global leader in AI for cybersecurity, has been named a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR). Out of 11 vendors evaluated in the report, Darktrace is the only vendor to receive the Customers’ Choice Distinction, which we believe demonstrates that Darktrace / NETWORK™ has met or exceeded the market average across two key metrics: Overall Experience and User Interest and Adoption.

Darktrace / NETWORK takes a fundamentally different approach to NDR with Self-Learning AI that learns normal for an organization’s entire network to stop both known and novel threats. It delivers full visibility and precise detection, investigation, and response across the modern enterprise including on-premises networks, virtual, cloud and hybrid environments, SaaS productivity tools, air-gapped OT and IoT, and remote endpoints. Darktrace recently enhanced its network capabilities with the release of NEXT™, a mixed network traffic and endpoint process telemetry agent which brings native visibility of endpoint processes to NDR, allowing security teams to trace network threats directly to their endpoint root cause. These industry-leading capabilities enable security teams to act with the speed, context, and confidence needed to stay ahead of attackers.  

Darktrace / NETWORK is the most-reviewed NDR solution on Gartner Peer Insights and has an overall rating of 4.8 out of 5 in the NDR market, based on 595 verified reviews as of October 2025 from end-users who have adopted and deployed the solution. Customers consistently highlight the power of Darktrace’s cutting-edge AI backed by exceptional service:

  • “From point of sale through to customer success, Darktrace has given us the confidence and level of protection we had previously never been able to achieve.” - IT Manager, Construction Industry
  • “Darktrace has been outstanding in strengthening our security posture, its AI-driven detection adapts to our environment and consistently identifies unusual activity in real time. The platform provides excellent visibility.” - IT Manager, Banking Industry
  • “The deployment went smoothly and exceeded expectations. The product integrated seamlessly with our infrastructure and the support provided was responsive and knowledgeable.” - Chief Information Security Officer, Services Industry
  • “I sleep easily at night knowing that my infrastructure is monitored by Darktrace.” - Head of IT: GRC – Banking Industry
“From the start, Darktrace chose an AI-first path in NDR, focusing on understanding what’s normal in each customer’s environment rather than relying on signatures,” said Chris Kozup, Chief Marketing Officer at Darktrace. “We believe being named the only 2025 Gartner® Peer Insights™ Customers’ Choice for NDR is a testament to the impact of our unique approach and the trust thousands of customers place in us. For Darktrace, this recognition reinforces our commitment to deliver world-class AI innovation and customer experience while helping organizations stay ahead of evolving threats.”

This recognition follows a number of other industry recognitions for Darktrace / NETWORK, which we believe underscores Darktrace’s leadership in the NDR market. This year, Darktrace was named a leader in the first ever Gartner® Magic Quadrant™ for Network Detection and Response (NDR). Darktrace is the only vendor to be named both a Leader in the Gartner Magic Quadrant and a Customers’ Choice for NDR in 2025.

Additional Resources:  

  • Download a copy of the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR) report here.
  • Download the 2025 Gartner® Magic Quadrant™ for Network Detection and Response here.  
  • To learn more about Darktrace / NETWORK’s capabilities check out the product page.

Gartner, Voice of the Customer for Network Detection and Response, By Peer Community Contributor, 30 October 2025

Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved.

Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

About Darktrace 

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. It provides pre-emptive visibility into the customer’s security posture, transforms operations with a Cyber AI Analyst™, and detects and autonomously responds to threats in real-time. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,300 employees around the world who protect nearly 10,000 customers across all major industries globally. To learn more, visit http://www.darktrace.com.

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Darktrace Recognized as the Only Customer’s Choice Vendor in the 2025 Gartner® Peer Insights™ for Network Detection and Response

November 6, 2025

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Darktrace named a Challenger in first Gartner® Magic Quadrant™ for Email Security Platforms ·      Evaluated on Completeness of Vision and Ability to Execute Darktrace, a global leader in AI for cybersecurity,today announces that Darktrace / EMAIL™, has been recognized in thefirst ever Gartner Magic Quadrant™ for Email Security Platforms (ESP) as a Challenger. Chris Kozup, Chief Marketing Officer, Darktrace, said of therecognition: “We are extremely proud to have been recognized in the first MagicQuadrant for ESP.  We believe the factthat wehave seen such wide scale adoption is testament to the unique way in which wedevelop products to keep our customers safe from even the most sophisticated emailcompromises. We believe our placement reaffirms our dedication to deliveringexceptional customer service, and innovations that safeguard against the emailchallenges of today—and tomorrow.” Darktrace customers consistently acknowledge its exceptional customersupport, delivered by an award-winning[1]service team. Darktrace has the highest percentage of 5-star ratings with a 4.8rating on Gartner® Peer Insights™ out of 249 reviews as on[MW1]  19th December. We feel this unwavering commitment to customersatisfaction is evident in strong renewal rates and accelerated growth inDarktrace / EMAIL over the past few years, gaining almost 5,000 customers sinceits launch in 2019. Darktrace / EMAIL, one of the fastest-growing emailsecurity products on the market, is built on Darktrace’s unique Self-LearningAI, a multi-layered AI engine that leverages different types of AI includingNLP and behavioral analysis to detect threats, instead of traditional securitymeasures such as signatures and sandboxing. This approach enables Darktrace todetect and stop threats like business email compromise attacks and noveltechniques, including some 56% of which passed through customers’ other emailsecurity layers. This pioneering approach has enabled Darktrace to introduce industry-leadingcapabilities such as QR code analysis and automated incident investigations, alongsidedifferentiated functionality to help teams add new depth to their emailsecurity, including: Account     take over and Lateral mail account compromise protection.     Contributing yet another layer to the AI behavioural profile for each     user, security teams can now spot early symptoms of account compromise or     malicious insiders before a link or attachment payload is sent, and     exfiltration occur   Microsoft Teams security with advanced messaging analysis: Advancing beyond simple text analysis to     behavioral and natural language content analysis that tracks context     across both email and instant messaging to identify the approximately 38% of     phishing, sophisticated social engineering and novel insider threats other     solutions fail to capture ·      Drastically improveend user reporting with Cyber AI Analyst narratives: Real-time awareness training capabilities reduce falsepositives in phishing investigations by up to 60% by providing context specificanalysis of each received email to each employee as they interact with their mail.·       MailboxSecurity Assistant to increase security team operational efficiency: All forms ofsecondary investigations can now automatically perform advanced behavioralbrowser analysis and stop malicious links within webpages, reducing manualeffort of security analysts to detecting phishing links, and allowing them to remediateup to 70% more malicious phishing links than before.·       AI based,autonomous data loss prevention: to immediately protect organizations from misdirected emails,insider threats, and data loss—both classified and unclassified – using userbehavior and dynamic content analysis to determine sensitivity, removing administrativeoverhead from manual expressions and labeling.Marco Cavallo, IT Manager at Darktrace / EMAIL customer Arpa Industries comments:“During the POV, Darktrace / EMAIL showed how specific attacks weresurgically blocked. We realized that other tools wouldn’t have detected thesethreats.” Darktrace / EMAIL is part of Darktrace’s ActiveAI Security Platform™,offering network, cloud, endpoint, identity and operational technologyprotection from a single shared architecture, all built on Darktrace’s uniqueAI engine – providing a strong, integrated approach to threat prevention,detection and response across an organization’s entire digital footprint. Darktrace’s global presence supports a diverse and varied customer base,and adapts proactively to customer pain points of all kinds. Darktrace’sadaptability across all market segments, from SMBs to large enterprisessupports both first time email security buyers and mature email securitystacks. It is able to meet varied security needs with lower setuprequirements, includes capability for advanced depth in configuration and,particularly for mature organizations, can augment existing security providerswith additional protections.   Download the fullMagic Quadrant for Email Security Platforms here Resources:·      Read more onthe Darktrace Blog·      Read more abouthow business email compromise attacks are evolving on The Inference  Gartner disclaimersGartner, Magic Quadrant for EmailSecurity Platforms, Max Taggett, Nikul Patel, Franz Hinner, Deepak Mishra, 16December 2024 GARTNER is a registered trademarkand service mark of Gartner and Magic Quadrant and Peer Insights are aregistered trademark, of Gartner, Inc. and/or its affiliates in the U.S. andinternationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual endusers based on their own experiences with the vendors listed on the platform,should not be construed as statements of fact, nor do they represent the viewsof Gartner or its affiliates. Gartner does not endorse any vendor, product orservice depicted in this content nor makes any warranties, expressed orimplied, with respect to this content, about its accuracy or completeness,including any warranties of merchantability or fitness for a particularpurpose. Gartner does not endorse any vendor,product or service depicted in its research publications and does not advisetechnology users to select only those vendors with the highest ratings or otherdesignation. Gartner research publications consist of the opinions of Gartner’sresearch organization and should not be construed as statements of fact.Gartner disclaims all warranties, expressed or implied, with respect to thisresearch, including any warranties of merchantability or fitness for aparticular purpose.  About DarktraceDarktrace is a global leader in AI for cybersecurity that keepsorganizations ahead of the changing threat landscape every day. Founded in2013, Darktrace provides the essential cybersecurity platform protectingorganizations from unknown threats using its proprietary AI that learns fromthe unique patterns of life for each customer in real-time. The DarktraceActiveAI Security Platform™ delivers a proactive approach to cyber resiliencewith pre-emptive visibility into security posture, real-time threat detection,and autonomous response – securing the business across cloud, email,identities, operational technology, endpoints, and network. Breakthroughinnovations from our R&D teams in Cambridge, UK, and The Hague, Netherlandshave resulted in over 200 patent applications filed. Darktrace’s platform andservices are supported by over 2,400 employees around the world who protectnearly 10,000 customers across all major industries globally. To learn more,visit http://www.darktrace.com.   ---- 
[1] Darktrace wins two Globeeawards for excellent customer service [PressRelease] [MW1]shouldthis be 'of'