Darktrace Recognized in the Gartner® Magic Quadrant™ for Email Security Platforms
Darktrace is proud to announce we’ve been recognized as a Challenger in our first appearance in the Gartner® Magic Quadrant™ for Email Security. In the report you’ll get key insights into the evolving email threat landscape, the requirements of a modern email security platform and the role of AI in advanced threat detection.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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Dec 2024
Just a heads up, Darktrace was recently named a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Email Security. Find out why we were recognized here.
The Gartner Magic Quadrant for Email Security is designed to help organizations evaluate which email security solutions might be the best fit for their needs by providing a visual representation of the market vendors and the strengths and cautions of different vendors. We encourage our customers to read the full report to get the complete picture.
Darktrace / EMAIL has a unique AI approach to identifying threats, including NLP and behavioral analysis, instead of traditional security measures like signatures and sandboxing – providing protection against advanced attacks like Business Email Compromise (BEC) and spear phishing. We believe our AI-first approach delivers high-quality solutions that our customers trust, allowing them to stay ahead of sophisticated threats that other tools miss.
We’re proud of Darktrace’s rapid growth, geographic scale, and ability to execute effectively in the email security market, which reflect our commitment to delivering high-quality, reliable solutions that meet the evolving needs of our customers.
What do we believe makes Darktrace the fastest growing email security solution on the market?
An AI-first approach to innovation: Catching the threats others miss
As one of the founders of the ICES category, Darktrace has a long history of innovation, backed by over 200 patents. While other email security solutions are only just starting to apply machine learning (ML) techniques to outdated methods like signature analysis, reputation lists, and sandboxing, Darktrace has redefined the approach to email threat detection with its pioneering AI-driven anomaly detection engine.
Traditional ESPs often miss advanced threats because they rely on rules and signatures that focus on payloads and blindly trust known sources. This approach requires constant updates and frequently fails to detect threats like Business Email Compromise and Spear Phishing. In contrast, Darktrace / EMAIL uses advanced anomaly detection to identify the most sophisticated threats by focusing on unusual patterns and behaviors. This innovative approach has consistently delivered superior detection, stopping on average 58% of the threats that other solutions in the security stack miss.1
But our AI-first approach doesn’t stop at the inbox. At Darktrace, we transcend the limitations of traditional email security by leveraging a platform that unifies insights across multiple domains, providing robust protection against multi-domain threats. Our award-winning solutions defend the most popular attack vectors, including email, messaging, network, and identity protection. By combining signals from all domains, we establish unique behavioral profiles for each device and user, significantly enhancing detection precision.
This pioneering approach has led to introducing industry-first advancements like QR code analysis and automated incident investigations, alongside game-changing functionality including:
Microsoft Teams security with advanced messaging analysis: The ability to identify critical early phishing and insider threats across both email and Microsoft Teams messaging.
AI analyst narratives for improved end user reporting: that reduces phishing investigations by 60% by exposing unique narratives that provide the context of each received email and give feedback to each employee as they interact with their mail.2
Mailbox Security Assistant: to perform advanced behavioral browser analysis and stop malicious links within webpages, detecting and remediating 70% more malicious phishing links than traditional tools.3
AI based, autonomous data loss prevention: to immediately secure your organization from misdirected emails, insider threats, and data loss—both classified and unclassified- without any administrative overhead.
Customer trust that fuels exponential growth
With almost 5,000 customers in under 5 years, we've doubled the growth rate of other vendors in the email security market. Our rapid market penetration, fueled by customer satisfaction and pioneering technology, showcases our revolutionary approach and sets new industry standards.
Darktrace’s exceptional customer retention is fueled by an unparalleled customer experience, extensive regional support, dedicated account teams, and cutting-edge scalable technology. We pride ourselves on having a global network with local expertise, consisting of 110 worldwide offices which provide local language and technical support to offer multilingual, in-house assistance to our customer base.
Check it out – Darktrace / EMAIL has the highest percentage of 5-star ratings with a 4.8 rating on Gartner® Peer Insights™.4
Supporting every stage of your email security journey
Darktrace / EMAIL supports your security maturity journey, from first time security buyers to mature security stacks looking to augment their existing ESPs – by handling advanced threats without extensive tuning. And unlike other solutions that create a siloed and parallel solution, it works harmoniously with native email providers to create a modern email security stack. That’s why Darktrace performs well with first-time email security buyers and has strong renewal rates.
Integrating with Microsoft and Google via API, we replace traditional Secure Email Gateways (SEGs) with a modern, comprehensive email security stack. By combining approaches, our solution merges attack-centric analysis, which learns attack patterns and threat intelligence, with a business-centric approach that understands user behavior and inbox activity to deliver a unified stack that defends the entire threat spectrum – leading Darktrace to be recognized as Microsoft Partner of the year UK 2024.
Our user-friendly, self-learning AI solution requires minimal tuning and deployment, making it perfect for customers looking for a highly usable but lightly configurable solution that will accompany them throughout their lifetime as they mature their email security stack in line with the evolving threat landscape.
Learn more
Get complimentary access to the full Gartner® Magic Quadrant™ for Email Security Platforms here.
1 From September 1 – December 31 2023, 58% of the phishing emails analyzed by Darktrace / EMAIL had already passed through native spam filtering and email security controls. (Darktrace End of Year Threat Report 2023)
2 When customers deployed the Darktrace / EMAIL Outlook Add-in there was a 60% decrease in incorrectly reported phishing emails. Darktrace Internal Research, 2024
3 Once a user reports phishing that contains a link, an automated second level triage engages our link analysis infrastructure expanding the signals analyzed. Darktrace Internal Research, 2024
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Why Organizations are Moving to Label-free, Behavioral DLP for Outbound Email
Modern data loss doesn’t always look like a regex match. It can look like everyday communication slightly out of context. Here’s how a domain specific language model paired with behavioral learning protects labeled and unlabeled data without slowing business down.
Beyond MFA: Detecting Adversary-in-the-Middle Attacks and Phishing with Darktrace
During a customer trial of Darktrace / EMAIL and Darktrace / IDENTITY, Darktrace detected an adversary-in-the-middle (AiTM) attack that compromised a user’s Office 365 account via a business email compromise (BEC) phishing email. Following the breach, the compromised account was used to launch both internal and external phishing campaigns.
How Darktrace is ending email security silos with new capabilities in cross-domain detection, DLP, and native Microsoft integrations
Darktrace is delivering a major evolution in email security, uniting true AI-powered cross-domain detection, label-free behavioral DLP, and Microsoft-native automation – to catch the 17% of threats that SEGs miss.
The aim of this blog is to be an educational resource, documenting how an analyst can perform malware analysis techniques such as unpacking. This blog will demonstrate the malware analysis process against well-known malware, in this case SnappyBee.
SnappyBee (also known as Deed RAT) is a modular backdoor that has been previously attributed to China-linked cyber espionage group Salt Typhoon, also known as Earth Estries [1] [2]. The malware was first publicly documented by TrendMicro in November 2024 as part of their investigation into long running campaigns targeting various industries and governments by China-linked threat groups.
In these campaigns, SnappyBee is deployed post-compromise, after the attacker has already obtained access to a customer's system, and is used to establish long-term persistence as well as deploying further malware such as Cobalt Strike and the Demodex rootkit.
To decrease the chance of detection, SnappyBee uses a custom packing routine. Packing is a common technique used by malware to obscure its true payload by hiding it and then stealthily loading and executing it at runtime. This hinders analysis and helps the malware evade detection, especially during static analysis by both human analysts and anti-malware services.
This blog is a practical guide on how an analyst can unpack and analyze SnappyBee, while also learning the necessary skills to triage other malware samples from advanced threat groups.
First principles
Packing is not a new technique, and threat actors have generally converged on a standard approach. Packed binaries typically feature two main components: the packed data and an unpacking stub, also called a loader, to unpack and run the data.
Typically, malware developers insert a large blob of unreadable data inside an executable, such as in the .rodata section. This data blob is the true payload of the malware, but it has been put through a process such as encryption, compression, or another form of manipulation to render it unreadable. Sometimes, this data blob is instead shipped in a different file, such as a .dat file, or a fake image. When this happens, the main loader has to read this using a syscall, which can be useful for analysis as syscalls can be easily identified, even in heavily obfuscated binaries.
In the main executable, malware developers will typically include an unpacking stub that takes the data blob, performs one or more operations on it, and then triggers its execution. In most samples, the decoded payload data is loaded into a newly allocated memory region, which will then be marked as executable and executed. In other cases, the decoded data is instead dropped into a new executable on disk and run, but this is less common as it increases the likelihood of detection.
Finding the unpacking routine
The first stage of analysis is uncovering the unpacking routine so it can be reverse engineered. There are several ways to approach this, but it is traditionally first triaged via static analysis on the initial stages available to the analyst.
SnappyBee consists of two components that can be analyzed:
A Dynamic-link Library (DLL) that acts as a loader, responsible for unpacking the malicious code
A data file shipped alongside the DLL, which contains the encrypted malicious code
Additionally, SnappyBee includes a legitimate signed executable that is vulnerable to DLL side-loading. This means that when the executable is run, it will inadvertently load SnappyBee’s DLL instead of the legitimate one it expects. This allows SnappyBee to appear more legitimate to antivirus solutions.
The first stage of analysis is performing static analysis of the DLL. This can be done by opening the DLL within a disassembler such as IDA Pro. Upon opening the DLL, IDA will display the DllMain function, which is the malware’s initial entry point and the first code executed when the DLL is loaded.
Figure 1: The DllMain function
First, the function checks if the variable fdwReason is set to 1, and exits if it is not. This variable is set by Windows to indicate why the DLL was loaded. According to Microsoft Developer Network (MSDN), a value of 1 corresponds to DLL_PROCESS_ATTACH, meaning “The DLL is being loaded into the virtual address space of the current process as a result of the process starting up or as a result of a call to LoadLibrary” [3]. Since SnappyBee is known to use DLL sideloading for execution, DLL_PROCESS_ATTACH is the expected value when the legitimate executable loads the malicious DLL.
SnappyBee then uses the GetModule and GetProcAddress to dynamically resolve the address of the VirtualProtect in kernel32 and StartServiceCtrlDispatcherW in advapi32. Resolving these dynamically at runtime prevents them from showing up as a static import for the module, which can help evade detection by anti-malware solutions. Different regions of memory have different permissions to control what they can be used for, with the main ones being read, write, and execute. VirtualProtect is a function that changes the permissions of a given memory region.
SnappyBee then uses VirtualProtect to set the memory region containing the code for the StartServiceCtrlDispatcherW function as writable. It then inserts a jump instruction at the start of this function, redirecting the control flow to one of the SnappyBee DLL’s other functions, and then restores the old permissions.
In practice, this means when the legitimate executable calls StartServiceCtrlDispatcherW, it will immediately hand execution back to SnappyBee. Meanwhile, the call stack now appears more legitimate to outside observers such as antimalware solutions.
The hooked-in function then reads the data file that is shipped with SnappyBee and loads it into a new memory allocation. This pattern of loading the file into memory likely means it is responsible for unpacking the next stage.
Figure 2: The start of the unpacking routine that reads in dbindex.dat.
SnappyBee then proceeds to decrypt the memory allocation and execute the code.
Figure 3: The memory decryption routine.
This section may look complex, however it is fairly straight forward. Firstly, it uses memset to zero out a stack variable, which will be used to store the decryption key. It then uses the first 16 bytes of the data file as a decryption key to initialize the context from.
SnappyBee then calls the mbed_tls_arc4_crypt function, which is a function from the mbedtls library. Documentation for this function can be found online and can be referenced to better understand what each of the arguments mean [4].
Figure 4: The documentation for mbedtls_arc4_ crypt.
Comparing the decompilation with the documentation, the arguments SnappyBee passes to the function can be decoded as:
The context derived from 16-byte key at the start of the data is passed in as the context in the first parameter
The file size minus 16 bytes (to account for the key at the start of the file) is the length of the data to be decrypted
A pointer to the file contents in memory, plus 16 bytes to skip the key, is used as the input
A pointer to a new memory allocation obtained from VirtualAlloc is used as the output
So, putting it all together, it can be concluded that SnappyBee uses the first 16 bytes as the key to decrypt the data that follows , writing the output into the allocated memory region.
SnappyBee then calls VirtualProtect to set the decrypted memory region as Read+Execute, and subsequently executes the code at the memory pointer. This is clearly where the unpacked code containing the next stage will be placed.
Unpacking the malware
Understanding how the unpacking routine works is the first step. The next step is obtaining the actual code, which cannot be achieved through static analysis alone.
There are two viable methods to retrieve the next stage. The first method is implementing the unpacking routine from scratch in a language like Python and running it against the data file.
This is straightforward in this case, as the unpacking routine in relatively simple and would not require much effort to re-implement. However, many unpacking routines are far more complex, which leads to the second method: allowing the malware to unpack itself by debugging it and then capturing the result. This is the approach many analysts take to unpacking, and the following will document this method to unpack SnappyBee.
As SnappyBee is 32-bit Windows malware, debugging can be performed using x86dbg in a Windows sandbox environment to debug SnappyBee. It is essential this sandbox is configured correctly, because any mistake during debugging could result in executing malicious code, which could have serious consequences.
Before debugging, it is necessary to disable the DYNAMIC_BASE flag on the DLL using a tool such as setdllcharacteristics. This will stop ASLR from randomizing the memory addresses each time the malware runs and ensures that it matches the addresses observed during static analysis.
The first place to set a breakpoint is DllMain, as this is the start of the malicious code and the logical place to pause before proceeding. Using IDA, the functions address can be determined; in this case, it is at offset 10002DB0. This can be used in the Goto (CTRL+G) dialog to jump to the offset and place a breakpoint. Note that the “Run to user code” button may need to be pressed if the DLL has not yet been loaded by x32dbg, as it spawns a small process to load the DLL as DLLs cannot be executed directly.
The program can then run until the breakpoint, at which point the program will pause and code recognizable from static analysis can be observed.
Figure 5: The x32dbg dissassembly listing forDllMain.
In the previous section, this function was noted as responsible for setting up a hook, and in the disassembly listing the hook address can be seen being loaded at offset 10002E1C. It is not necessary to go through the whole hooking process, because only the function that gets hooked in needs to be run. This function will not be naturally invoked as the DLL is being loaded directly rather than via sideloading as it expects. To work around this, the Extended Instruction Pointer (EIP) register can be manipulated to point to the start of the hook function instead, which will cause it to run instead of the DllMain function.
To update EIP, the CRTL+G dialog can again be used to jump to the hook function address (10002B50), and then the EIP register can be set to this address by right clicking the first instruction and selecting “Set EIP here”. This will make the hook function code run next.
Figure 6: The start of the hookedin-in function
Once in this function, there are a few addresses where breakpoints should be set in order to inspect the state of the program at critical points in the unpacking process. These are:
- 10002C93, which allocates the memory for the data file and final code
- 10002D2D, which decrypts the memory
- 10002D81, which runs the unpacked code
Setting these can be done by pressing the dot next to the instruction listing, or via the CTRL+G Goto menu.
At the first breakpoint, the call to VirtualAlloc will be executed. The function returns the memory address of the created memory region, which is stored in the EAX register. In this case, the region was allocated at address 00700000.
Figure 7: The result of the VirtualAlloc call.
It is possible to right click the address and press “Follow in dump” to pin the contents of the memory to the lower pane, which makes it easy to monitor the region as the unpacking process continues.
Figure 8: The allocated memory region shown in x32dbg’s dump.
Single-stepping through the application from this point eventually reaches the call to ReadFile, which loads the file into the memory region.
Figure 9: The allocated memory region after the file is read into it, showing high entropy data.
The program can then be allowed to run until the next breakpoint, which after single-stepping will execute the call to mbedtls_arc4_crypt to decrypt the memory. At this point, the data in the dump will have changed.
Figure 10: The same memory region after the decryption is run, showing lower entropy data.
Right-clicking in the dump and selecting "Disassembly” will disassemble the data. This yields valid shell code, indicating that the unpacking succeeded, whereas corrupt or random data would be expected if the unpacking had failed.
Figure 11: The disassembly view of the allocated memory.
Right-clicking and selecting “Follow in memory map” will show the memory allocation under the memory map view. Right-clicking this then provides an option to dump the entire memory block to file.
Figure 12: Saving the allocated memory region.
This dump can then be opened in IDA, enabling further static analysis of the shellcode. Reviewing the shellcode, it becomes clear that it performs another layer of unpacking.
As the debugger is already running, the sample can be allowed to execute up to the final breakpoint that was set on the call to the unpacked shellcode. Stepping into this call will then allow debugging of the new shellcode.
The simplest way to proceed is to single-step through the code, pausing on each call instruction to consider its purpose. Eventually, a call instruction that points to one of the memory regions that were assigned will be reached, which will contain the next layer of unpacked code. Using the same disassembly technique as before, it can be confirmed that this is more unpacked shellcode.
Figure 13: The unpacked shellcode’s call to RDI, which points to more unpacked shellcode. Note this screenshot depicts the 64-bit variant of SnappyBee instead of 32-bit, however the theory is the same.
Once again, this can be dumped out and analyzed further in IDA. In this case, it is the final payload used by the SnappyBee malware.
Conclusion
Unpacking remains one of the most common anti-analysis techniques and is a feature of most sophisticated malware from threat groups. This technique of in-memory decryption reduces the forensic “surface area” of the malware, helping it to evade detection from anti-malware solutions. This blog walks through one such example and provides practical knowledge on how to unpack malware for deeper analysis.
In addition, this blog has detailed several other techniques used by threat actors to evade analysis, such as DLL sideloading to execute code without arising suspicion, dynamic API resolving to bypass static heuristics, and multiple nested stages to make analysis challenging.
Malware such as SnappyBee demonstrates a continued shift towards highly modular and low-friction malware toolkits that can be reused across many intrusions and campaigns. It remains vital for security teams to maintain the ability to combat the techniques seen in these toolkits when responding to infections.
While the technical details of these techniques are primarily important to analysts, the outcomes of this work directly affect how a Security Operations Centre (SOC) operates at scale. Without the technical capability to reliably unpack and observe these samples, organizations are forced to respond without the full picture.
The techniques demonstrated here help close that gap. This enables security teams to reduce dwell time by understanding the exact mechanisms of a sample earlier, improve detection quality with behavior-based indicators rather than relying on hash-based detections, and increase confidence in response decisions when determining impact.
Credit to Nathaniel Bill (Malware Research Engineer) Edited by Ryan Traill (Analyst Content Lead)
The State of AI Cybersecurity 2026: Unveiling insights from over 1,500 security leaders
2025 was the year enterprise AI went mainstream. In 2026, it’s made its way into every facet of the organizational structure – transforming workflows, revolutionizing productivity, and creating new value streams. In short, it’s opened up a whole new attack surface.
At the same time, AI has accelerated the pace of cybersecurity arms race on both sides: adversaries are innovating using the latest AI technologies at their disposal while defenders scramble to outmaneuver them and stay ahead of AI-powered threats.
That’s why Darktrace publishes this research every year. The State of AI Cybersecurity 2026 provides an annual snapshot of how the AI threat landscape is shifting, where organizations are adopting AI to maximum advantage, and how they are securing AI in the enterprise.
What is the State of AI Cybersecurity 2026?
We surveyed over 1,500 CISOs, IT leaders, administrators, and practitioners from a range of industries and different countries to uncover their attitudes, understanding, and priorities when it comes to AI threats, agents, tools, and operations in 2026.
The results show a fast-changing picture, as security leaders race to navigate the challenges and opportunities at play. Since last year, there has been enormous progress towards maturity in areas like AI literacy and confidence in AI-powered defense, while issues around AI governance remain inconclusive.
Let’s look at some of the key findings for 2026.
What’s the impact of AI on the attack surface?
Security leaders are seeing the adoption of AI agents across the workforce, and are increasingly concerned about the security implications.
44% are extremely or very concerned with the security implications of third-party LLMs (like Copilot or ChatGPT)
92% are concerned about the use of AI agents across the workforce and their impact on security
The rapid expansion of generative AI across the enterprise is outpacing the security frameworks designed to govern it. AI systems behave in ways that traditional defenses are not designed to monitor, introducing new risks around data exposure, unauthorized actions, and opaque decision-making as employees embed generative AI and autonomous agents into everyday workflows.
Their top concerns? Sensitive data exposure ranks top (61%), while regulatory compliance violations are a close second (56%). These risks tend to have the fastest and most material fallout – ranging from fines to reputational harm – and are more likely to materialize in environments where AI governance is still evolving.
What’s the impact of AI on the cyber threat landscape?
AI is now being used to expedite every stage of the attack kill chain – from initial intrusion to privilege escalation and data exfiltration.
“73% say that AI-powered threats are already having a significant impact on their organization.”
With AI, attackers can launch novel attacks at scale, and this is significantly increasing the number of threats requiring attention by the security team – often to the point of overwhelm.
Traditional security solutions relying on historical attack data were never designed to handle an environment where attacks continuously evolve, multiply, and optimize at machine speed, so it’s no surprise that 92% agree that AI-powered cyber-threats are forcing them to significantly upgrade their defenses.
How is AI reshaping cybersecurity operations?
Cybersecurity workflows are still in flux as security leaders get used to the integration of AI agents into everyday operations.
“Generative AI is now playing a role in 77% of security stacks.” But only 35% are using unsupervised machine learning.
AI technologies are diverse, ranging from LLMs to NLP systems, GANs, and unsupervised machine learning, with each type offering specific capabilities and facing particular limitations. The lack of familiarity with the different types of AI used within the security stack may be holding some practitioners back from using these new technologies to their best advantage.
It also creates a lack of trust between humans and AI systems: only 14% of security professionals allow AI to take independent remediation actions in the SOC with no human in the loop.
Another new trend for this year is a strong preference (85%) for relying on Managed Security Service Providers (MSSPs) for SOC services instead of in-house teams, as organizations aim to secure expert, always-on support without the cost and operational burden of running an internal operation.
What impact is AI having on cybersecurity tools?
“96% of cybersecurity professionals agree that AI can significantly improve the speed and efficiency with which they work.”
The capacity of AI for augmenting security efforts is undisputed. But as vendor AI claims become far-reaching, it falls to security leaders to clarify which AI tools offer true value and can help solve their specific security challenges.
Security professionals are aligned on the biggest area of impact: 72% agree that AI excels at detecting anomalies thanks to its advanced pattern recognition. This enables it to identify unusual behavior that may signal a threat, even when the specific attack has never been encountered or recorded in existing datasets.
“When purchasing new security capabilities, 93% prefer ones that are part of a broader platform over individual point products.”
Like last year, the drive towards platform consolidation remains strong. Fewer vendors can mean tighter integrations, less console switching, streamlined management, and stronger cross-domain threat insights. The challenge is finding vendors that perform well across the board.
See the full report for more statistics and insights into how security leaders are responding to the AI landscape in 2026.
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