Blog
/
Network
/
June 21, 2024

Elevating Network Security: Confronting Trust, Ransomware, & Novel Attacks

Ensuring trust, battling ransomware, and detecting novel attacks pose critical challenges in network security. This blog explores these challenges and shows how leveraging AI-driven security solutions helps security teams stay informed and effectively safeguard their network.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Mikey Anderson
Product Marketing Manager, Network Detection & Response
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
21
Jun 2024

Understanding the Network Security Market

Old tools blind to new threats

With the rise of GenAI and novel attacks, organizations can no longer rely solely on traditional network security solutions that depend on historical attack data, such as signatures and detection rules, to identify threats. However, in many cases network security vendors and traditional solutions like IDS/IPS focus on detecting known attacks using historical data. What happens is organizations are left vulnerable to unknown and novel threats, as these approaches only detect known malicious behavior and cannot keep up with unknown threats or zero-day attacks.

Advanced threats

Darktrace's End of Year Threat Report for 2023 highlights significant changes in the cyber threat landscape, particularly due to advancements in technology such as generative AI. The report notes a substantial increase in sophisticated attacks, including those utilizing generative AI, which have made it more challenging for traditional security measures to keep up. The report also details the rise of multi-functional malware, like Black Basta ransomware, which not only encrypts data for ransom but also spreads other types of malware such as the Qbot banking trojan. These complex attacks are increasingly being deployed by advanced cybercriminal groups, underscoring the need for organizations to adopt advanced security measures that can detect and respond to novel threats in real-time.

Defenders need a solution that can level the playing field, especially when they are operating with limited resources and getting overloaded with endless alerts. Most network security tools on the market have a siloed approach and do not integrate with the rest of an organization’s digital estate, but attackers don’t operate in a single domain.

Disparate workforce

With so many organizations continuing to support a remote or hybrid working environment, the need to secure devices that are outside the corporate network or off-VPN is increasingly important. While endpoint protection or endpoint detection and response (EDR) tools are a fundamental part of any security stack, it’s not possible to install an agent on every device, which can leave blind spots in an organization’s attack surface. Managing trust and access policies is also necessary to protect identities, however this comes with its own set of challenges in terms of implementation and minimizing business disruption.

This blog will dive into these challenges and show examples of how Darktrace has helped mitigate risk and stop novel and never-before-seen threats.

Network Security Challenge 1: Managing trust

What is trust in cybersecurity?

Trust in cybersecurity means that an entity can be relied upon. This can involve a person, organization, or system to be authorized or authenticated by proving their identity is legitimate and can be trusted to have access to the network or sensitive information.

Why is trust important in cybersecurity?

Granting access and privileges to your workforce and select affiliates has profound implications for cybersecurity, brand reputation, regulatory compliance, and financial liability. In a traditional network security model, traffic gets divided into two categories — trusted and untrusted — with some entities and segments of the network deemed more creditable than others.

How do you manage trust in cybersecurity?

Zero trust is too little, but any is too much.

Modern network security challenges point to an urgent need for organizations to review and update their approaches to managing trust. External pressure to adopt zero trust security postures literally suggests trusting no one, but that impedes your freedom
to do business. IT leaders need a proven but practical process for deciding who should be allowed to use your network and how.

Questions to ask in updating Trusted User policies include:

  • What process should you follow to place trust in third
    parties and applications?
  • Do you subject trusted entities to testing and other due
    diligence first?
  • How often do you review this process — and trusted
    relationships themselves — after making initial decisions?
  • How do you tell when trusted users should no longer be
    trusted?

Once trust has been established, security teams need new and better ways to autonomously verify that those transacting within your network are indeed those trusted users that they claim to be, taking only the authorized actions you’ve allowed them to take.

Exploiting trust in the network

Insider threats have a major head start. The opposite of attacks launched by nameless, faceless strangers, insider threats originate through parties once deemed trustworthy. That might mean a current or former member of your workforce or a partner, vendor, investor, or service provider authorized by IT to access corporate systems and data. Threats also arise when a “pawn” gets unwittingly tricked into disclosing credentials or downloading malware.

Common motives for insider attacks include revenge, stealing or leaking sensitive data, taking down IT systems, stealing assets or IP, compromising your organization’s credibility, and simply harassing your workforce. Put simply, rules and signatures based security solutions won’t flag insider threats because an insider does not immediately present themselves as an intruder. Insider threats can only be stopped by an evolving understanding of ‘normal’ for every user that immediately alerts your team when trusted users do something strange.

“By 2026, 10% of large enterprises will have a comprehensive, mature and measurable zero-trust program in place, up from less than 1% today.” [1]

Use Case: Darktrace spots an insider threat

Darktrace / OT detected a subtle deviation from normal behavior when a reprogram command was sent by an engineering workstation to a PLC controlling a pump, an action an insider threat with legitimized access to OT systems would take to alter the physical process without any malware involved. In this instance, AI Analyst, Darktrace’s investigation tool that triages events to reveal the full security incident, detected the event as unusual based on multiple metrics including the source of the command, the destination device, the time of the activity, and the command itself.  

As a result, AI Analyst created a complete security incident, with a natural language summary, the technical details of the activity, and an investigation process explaining how it came to its conclusion. By leveraging Explainable AI, a security team can quickly triage and escalate Darktrace incidents in real time before it becomes disruptive, and even when performed by a trusted insider.

Read more about insider threats here

Network Security Challenge 2: Stopping Ransomware at every stage    

What is Ransomware?

Ransomware is a type of malware that encrypts valuable files on a victim’s device, denying the account holder access, and demanding money in exchange for the encryption key. Ransomware has been increasingly difficult to deal with, especially with ransom payments being made in crypto currency which is untraceable. Ransomware can enter a system by clicking a link dangerous or downloading malicious files.

Avoiding ransomware attacks ranks at the top of most CISOs’ and risk managers’ priority lists, and with good reason. Extortion was involved in 25% of all breaches in 2022, with front-page attacks wreaking havoc across healthcare, gas pipelines, food processing plants, and other global supply chains. [2]

What else is new?

The availability of “DIY” toolkits and subscription-based ransom- ware-as-a-service (RaaS) on the dark web equips novice threat actors to launch highly sophisticated attacks at machine speed. For less than $500, virtually anyone can acquire and tweak RaaS offerings such as Philadelphia that come with accessible customer interfaces, reviews, discounts, and feature updates — all the signature features of commercial SaaS offerings.                  

Darktrace Cyber AI breaks the ransomware cycle

The preeminence of ransomware keeps security teams on high alert for indicators of attack but hypervigilance — and too many tools churning out too many alerts — quickly exhausts analysts’ bandwidth. To reverse this trend, AI needs to help prioritize and resolve versus merely detect risk.

Darktrace uses AI to recognize and contextualize possible signs of ransomware attacks as they appear in your network and across multiple domains. Viewing behaviors in the context of your organization’s normal ‘pattern of life’ updates and enhances detection that watches for a repeat of previous techniques.

Darktrace's AI brings the added advantage of continuously analyzing behavior in your environment at machine speed.

Darktrace AI also performs Autonomous Response, shutting down attacks at every stage of the ransomware cycle, including the first telltale signs of exfiltration and encryption of data for extortion purposes.

Use Case: Stopping Hive Ransomware attack

Hive is distributed via a RaaS model where its developers update and maintain the code, in return for a percentage of the eventual ransom payment, while users (or affiliates) are given the tools to carry out attacks using a highly sophisticated and complex malware they would otherwise be unable to use.

In early 2022, Darktrace / NETWORK identified several instances of Hive ransomware on the networks of multiple customers. Using its anomaly-based detection, Darktrace was able to successfully detect the attacks and multiple stages of the kill chain, including command and control (C2) activity, lateral movement, data exfiltration, and ultimately data encryption and the writing of ransom notes.

Darktrace’s AI understands customer networks and learns the expected patterns of behavior across an organization’s digital estate. Using its anomaly-based detection Darktrace is able to identify emerging threats through the detection of unusual or unexpected behavior, without relying on rules and signatures, or known IoCs.

Read the full story here

Network Security Challenge 3: Spotting Novel Attacks

You can’t predict tomorrow’s weather by reading yesterday’s forecast, yet that’s essentially what happens when network security tools only look for known attacks.

What are novel attacks?

“Novel attacks” include unknown or previously unseen exploits such as zero-days, or new variations of known threats that evade existing detection rules.

Depending on how threats get executed, the term “novel” can refer to brand new tactics, techniques, and procedures (TTPs), or to subtle new twists on perennial threats like DoS, DDoS, and Domain Name Server (DNS) attacks.

Old tools may be blind to new threats

Stopping novel threats is less about deciding whom to trust than it is about learning to spot something brand new. As we’ve seen with ransomware, the growing “aaS” attack market creates a profound paradigm shift by allowing non-technical perpetrators to tweak, customize, and coin never-before-seen threats that elude traditional network, email, VPN, and cloud security.

Tools based on traditional rules and signatures lack a frame of reference. This is where AI’s ability to spot and analyze abnormalities in the context of normal patterns of life comes into play.                        

Darktrace AI spots what other tools miss                                      

Instead of training in cloud data lakes that pool data from unrelated attacks worldwide, Darktrace AI learns about your unique environment from your environment. By flagging and analyzing everything unusual — instead of only known signs of compromise — Darktrace’s Self-Learning AI keeps security stacks from missing less obvious but potentially more dangerous events.

The real challenge here is achieving faster “time to meaning” and contextualizing behavior that might — or might not — be part of a novel attack. Darktrace/Network does not require a “patient zero” to identify a novel attack, or one exploiting a zero-day vulnerability.

Use Case: Stopping Novel Ransomware Attack

In late May 2023, Darktrace observed multiple instances of Akira ransomware affecting networks across its customer base. Thanks to its anomaly-based approach to threat detection Darktrace successfully identified the novel ransomware attacks and provided full visibility over the cyber kill chain, from the initial compromise to the eventual file encryptions and ransom notes. Darktrace identified Akira ransomware on multiple customer networks, even when threat actors were utilizing seemingly legitimate services (or spoofed versions of them) to carry out malicious activity. While this may have gone unnoticed by traditional security tools, Darktrace’s anomaly-based detection enabled it to recognize malicious activity for what it was. In cases where Darktrace’s autonomous response was enabled these attacks were mitigated in their early stages, thus minimizing any disruption or damage to customer networks.

Read the full story here

References

[1] Gartner, “Gartner Unveils Top Eight Cybersecurity Predictions for 2023-2024,” 28 March 2023.                    

[2] TechTarget, “Ransomware trends, statistics and facts in 2023,” Sean Michael Kerner, 26 January 2023.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Mikey Anderson
Product Marketing Manager, Network Detection & Response

More in this series

No items found.

Blog

/

Email

/

March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

Photo of office workers collaborating at a laptopDefault blog imageDefault blog image

The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

Continue reading
About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

/

OT

/

March 25, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

darktrace / ot updatesDefault blog imageDefault blog image

The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

Continue reading
About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
Your data. Our AI.
Elevate your network security with Darktrace AI