Blog
/
Proactive Security
/
June 25, 2024

Let the Dominos Fall! SOC and IR Metrics for ROI

Vendors are scrambling to compare MTTD metrics laid out in the latest MITRE Engenuity ATT&CK® Evaluations. But this analysis is reductive, ignoring the fact that in cybersecurity, there are far more metrics that matter.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
John Bradshaw
Sr. Director, Technical Marketing
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
25
Jun 2024

One of the most enjoyable discussions (and debates) I engage in is the topic of Security Operations Center (SOC) and Incident Response (IR) metrics to measure and validate an organization’s Return on Investment (ROI). The debate part comes in when I hear vendor experts talking about “the only” SOC metrics that matter, and only list the two most well-known, while completely ignoring metrics that have a direct causal relationship.

In this blog, I will discuss what I believe are the SOC/IR metrics that matter, how each one has a direct impact on the others, and why organizations should ensure they are working towards the goal of why these metrics are measured in the first place: Reduction of Risk and Costs.

Reduction of Risk and Costs

Every security solution and process an organization puts in place should reduce the organization’s risk of a breach, exposure by an insider threat, or loss of productivity. How an organization realizes net benefits can be in several ways:

  • Improved efficiencies can result in SOC/IR staff focusing on other areas such as advanced threat hunting rather than churning through alerts on their security consoles. It may also help organizations dealing with the lack of skilled security staff by using Artificial Intelligence (AI) and automated processes.
  • A well-oiled SOC/IR team that has greatly reduced or even eliminated mundane tasks attracts, motivates, and retains talent resulting in reduced hiring and training costs.
  • The direct impact of a breach such as a ransomware attack can be devastating. According to the 2024 Data Breach Investigations Report by Verizon, MGM Resorts International reported the ALPHV ransomware cost the company approximately $100 million[1].
  • Failure to take appropriate steps to protect the organization can result in regulatory fines; and if an organization has, or is considering, purchasing Cyber Insurance, can result in declined coverage or increased premiums.

How does an organization demonstrate they are taking proactive measures to prevent breaches? That is where it's important to understand the nine (yes, nine) key metrics, and how each one directly influences the others, play their roles.

Metrics in the Incident Response Timeline

Let’s start with a review of the key steps in the Incident Response Timeline:

Seven of the nine key metrics are in the IR timeline, while two of the metrics occur before you ever have an incident. They occur in the Pre-Detection Stage.

Pre-Detection stage metrics are:

  • Preventions Per Intrusion Attempt (PPIA)
  • False Positive Reduction Rate (FPRR)

Next is the Detect and Investigate stage, there are three metrics to consider:

  • Mean Time to Detection (MTTD)
  • Mean Time to Triage (MTTT)
  • Mean Time to Understanding (MTTU)

This is followed by the Remediation stage, there are two metrics here:

  • Mean Time to Containment (MTTC)
  • Mean Time to Remediation / Recovery (MTTR)

Finally, there is the Risk Reduction stage, there are two metrics:

  • Mean Time to Advice (MTTA)
  • Mean Time to Implementation (MTTI)

Pre-Detection Stage

Preventions Per Intrusion Attempt

PPIA is defined as stopping any intrusion attempt at the earliest possible stage. Your network Intrusion Prevention System (IPS) blocks vulnerability exploits, your e-mail security solution intercepts and removes messages with malicious attachments or links, your egress firewall blocks unauthorized login attempts, etc. The adversary doesn’t get beyond Step 1 in the attack life cycle.

This metric is the first domino. Every organization should strive to improve on this metric every day. Why? For every intrusion attempt you stop right out of the gate, you eliminate the actions for every other metric. There is no incident to detect, triage, investigate, remediate, or analyze post-incident for ways to improve your security posture.

When I think about PPIA, I always remember back to a discussion with a former mentor, Tim Crothers, who discussed the benefits of focusing on Prevention Failure Detection.

The concept is that as you layer your security defenses, your PPIA moves ever closer to 100% (no one has ever reached 100%). This narrows the field of fire for adversaries to breach into your organization. This is where novel, unknown, and permuted threats live and breathe. This is where solutions utilizing Unsupervised Machine Learning excel in raising anomalous alerts – indications of potential compromise involving one of these threats. Unsupervised ML also raises alerts on anomalous activity generated by known threats and can raise detections before many signature-based solutions. Most organizations struggle to find strong permutations of known threats, insider threats, supply chain attacks, attacks utilizing n-day and 0-day exploits. Moving PPIA ever closer to 100% also frees your team up for conducting threat hunting activities – utilizing components of your SOC that collect and store telemetry to query for potential compromises based on hypothesis the team raises. It also significantly reduces the alerts your team must triage and investigate – solving many of the issues outlined at the start of this paper.

False Positive Reduction Rate

Before we discuss FPRR, I should clarify how I define False Positives (FPs). Many define FPs as an alert that is in error (i.e.: your EDR alerts on malware that turns out to be AV signature files). While that is a FP, I extend the definition to include any alert that did not require triage / investigation and distracts the SOC/IR team (meaning they conducted some level of triage / investigation).

This metric is the second domino. Why is this metric important? Every alert your team exerts time and effort on that is a non-issue distracts them from alerts that matter. One of the major issues that has resonated in the security industry for decades is that SOCs are inundated with alerts and cannot clear the backlog. When it comes to PPIA + FPRR, I have seen analysts spend time investigating alerts that were blocked out of the gate while their screen continued to fill up with more. You must focus on Prevention Failure Detection to get ahead of the backlog.

Detect and Investigate Stages

Mean Time to Detection

MTTD, or “Dwell Time”, has decreased dramatically over the past 12 years. From well over a year to 16 days in 2023[2]. MTTD is measured from the earliest possible point you could detect the intrusion to the moment you actually detect it.

This third domino is important because the longer an adversary remains undetected, the more the odds increase they will complete their mission objective. It also makes the tasks of triage and investigation more difficult as analysts must piece together more activity and adversaries may be erasing evidence along the way – or your storage retention does not cover the breach timeline.

Many solutions focusing solely on MTTD can actually create the very problem SOCs are looking to solve.  That is, they generate so much alerting that they flood the console, email, or text messaging app causing an unmanageable queue of alerts (this is the problem XDR solutions were designed to resolve by focusing on incidents rather than alerts).

Mean Time to Triage

MTTT involves SOCs that utilize Level 1 (aka Triage) analysts to render an “escalate / do not escalate” alert verdict accurately. Accuracy is important because Triage Analysts typically are staff new to cyber security (recent grad / certification) and may over escalate (afraid to miss something important) or under escalate (not recognize signs of a successful breach). Because of this, a small MTTT does not always equate to successful handling of incidents.

This metric is important because keeping your senior staff focused on progressing incidents in a timely manner (and not expending time on false positives) should reduce stress and required headcount.

Mean Time to Understanding

MTTU deals with understanding the complete nature of the incident being investigated. This is different than MTTT which only deals with whether the issue merits escalation to senior analysts. It is then up to the senior analysts to determine the scope of the incident, and if you are a follower of my UPSET Investigation Framework, you know understanding the full scope involves:

U = All compromised accounts

P = Persistence Mechanisms used

S = All systems involved (organization, adversary, and intermediaries)

E = Endgame (or mission objective)

T = Techniques, Tactics, Procedures (TTPs) utilized by the adversary

MTTU is important because this information is critical before any containment or remediation actions are taken. Leave a stone unturned, and you alert the adversary that you are onto them and possibly fail to close an avenue of access.

Remediation Stages

Mean Time to Containment

MTTC deals with neutralizing the threat. You may not have kicked the adversary out, but you have halted their progress to their mission objective and ability to inflict further damage. This may be through use of isolation capabilities, termination of malicious processes, or firewall blocks.

MTTC is important, especially with ransomware attacks where every second counts. Faster containment responses can result in reduced / eliminated disruption to business operations or loss of data.

Mean Time to Remediation / Recovery

The full scope of the incident is understood, the adversary has been halted in their tracks, no malicious processes are running on any systems in your organization. Now is the time to put things back to right. MTTR deals with the time involved in restoring business operations to pre-incident stage. It means all remnants of changes made by the adversary (persistence, account alterations, programs installed, etc.) are removed; all disrupted systems are restored to operations (i.e.: ransomware encrypted systems are recovered from backups / snapshots), compromised user accounts are reset, etc.

MTTR is important because it informs senior management of how fast the organization can recover from an incident. Disaster Recovery and Business Continuity plans play a major role in improving this score.

Risk Reduction Stages

Mean Time to Advice

After the dust has settled from the incident, the job is not done. MTTA deals with identifying and assessing the specific areas (vulnerabilities, misconfigurations, lack of security controls) that permitted the adversary to advance to the point where detection occurred (and any actions beyond). The SOC and IR teams should then compile a list of recommendations to present to management to improve the security posture of the organization so the same attack path cannot be used.

Mean Time to Implement

Once recommendations are delivered to management, how long does it take to implement them? MTTI tracks this timeline because none of it matters if you don’t fix the holes that led to the breach.

Nine Dominos

There are the nine dominos of SOC / IR metrics I recommend helping organizations know if they are on the right track to reduce risk, costs and improve morale / retention of the security teams. You may not wish to track all nine, but understanding how each metric impacts the others can provide visibility into why you are not seeing expected improvements when you implement a new security solution or change processes.

Improving prevention and reducing false positives can make huge positive impacts on your incident response timeline. Utilizing solutions that get you to resolution quicker allows the team to focus on recommendations and risk reduction strategies.

Whichever metrics you choose to track, just be sure the dominos fall in your favor.

References

[1] 2024 Verizon Data Breach Investigations Report, p83

[2] Mandiant M-Trends 2023

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
John Bradshaw
Sr. Director, Technical Marketing

More in this series

No items found.

Blog

/

Compliance

/

June 9, 2025

Modernising UK Cyber Regulation: Implications of the Cyber Security and Resilience Bill

Two individuals sitting at a desk working on a documentDefault blog imageDefault blog image

The need for security and continued cyber resilience

The UK government has made national security a key priority, and the new Cyber Security and Resilience Bill (CSRB) is a direct reflection of that focus. In introducing the Bill, Secretary of State for Science, Innovation and Technology, Peter Kyle, recognised that the UK is “desperately exposed” to cyber threats—from criminal groups to hostile nation-states that are increasingly targeting the UK's digital systems and critical infrastructure[1].

Context and timeline for the new legislation

First announced during the King’s Speech of July 2024, and elaborated in a Department for Science, Innovation and Technology (DSIT) policy statement published in April 2025, the CSRB is expected to be introduced in Parliament during the 2025-26 legislative session.

For now, organisations in the UK remain subject to the 2018 Network and Information Systems (NIS) Regulations – an EU-derived law which was drafted before today’s increasing digitisation of critical services, rise in cloud adoption and emergence of AI-powered threats.

Why modernisation is critical

Without modernisation, the Government believes UK’s infrastructure and economy risks falling behind international peers. The EU, which revised its cybersecurity regulation under the NIS2 Directive, already imposes stricter requirements on a broader set of sectors.

The urgency of the Bill is also underscored by recent high-impact incidents, including the Synnovis attack which targeted the National Health Service (NHS) suppliers and disrupted thousands of patient appointments and procedures[2]. The Government has argued that such events highlight a systemic failure to keep pace with a rapidly evolving threat landscape[3].

What the Bill aims to achieve

This Bill represents a decisive shift. According to the Government, it will modernise and future‑proof the UK’s cyber laws, extending oversight to areas where risk has grown but regulation has not kept pace[4]. While the legislation builds on previous consultations and draws lessons from international frameworks like the EU’s NIS2 directive, it also aims to tailor solutions to the UK’s unique threat environment.

Importantly, the Government is framing cybersecurity not as a barrier to growth, but as a foundation for it. The policy statement emphasises that strong digital resilience will create the stability businesses need to thrive, innovate, and invest[5]. Therefore, the goals of the Bill will not only be to enhance security but also act as an enabler to innovation and economic growth.

Recognition that AI changes cyber threats

The CSRB policy statement recognises that AI is fundamentally reshaping the threat landscape, with adversaries now leveraging AI and commercial cyber tools to exploit vulnerabilities in critical infrastructure and supply chains. Indeed, the NCSC has recently assessed that AI will almost certainly lead to “an increase in the frequency and intensity of cyber threats”[6]. Accordingly, the policy statement insists that the UK’s regulatory framework “must keep pace and provide flexibility to respond to future threats as and when they emerge”[7].

To address the threat, the Bill signals new obligations for MSPs and data centres, timely incident reporting and dynamic guidance that can be refreshed without fresh primary legislation, making it essential for firms to follow best practices.

What might change in day-to-day practice?

New organisations in scope of regulation

Under the existing Network and Information Systems (NIS) Regulations[8], the UK already supervises operators in five critical sectors—energy, transport, drinking water, health (Operators of Essential Services, OES) and digital infrastructure (Relevant Digital Service Providers, RDSPs).

The Cyber Security and Resilience Bill retains this foundation and adds Managed Service Providers (MSPs) and data centres to the scope of regulation to “better recognise the increasing reliance on digital services and the vulnerabilities posed by supply chains”[9]. It also grants the Secretary of State for Science, Innovation and Technology the power to add new sectors or sub‑sectors via secondary legislation, following consultation with Parliament and industry.

Managed service providers (MSPs)

MSPs occupy a central position within the UK’s enterprise information‑technology infrastructure. Because they remotely run or monitor clients’ systems, networks and data, they hold privileged, often continuous access to multiple environments. This foothold makes them an attractive target for malicious actors.

The Bill aims to bring MSPs in scope of regulation by making them subject to the same duties as those placed on firms that provide digital services under the 2018 NIS Regulations. By doing so, the Bill seeks to raise baseline security across thousands of customer environments and to provide regulators with better visibility of supply‑chain risk.

The proposed definition for MSPs is a service which:

  1. Is provided to another organisation
  2. Relies on the use of network and information systems to deliver the service
  3. Relates to ongoing management support, active administration and/or monitoring of AI systems, IT infrastructure, applications, and/or IT networks, including for the purpose of activities relating to cyber security.
  4. Involves a network connection and/or access to the customer’s network and information systems.

Data centres

Building on the September 2024 designation of data centres as critical national infrastructure, the CSRB will fold data infrastructure into the NIS-style regime by naming it an “relevant sector" and data centres as “essential service”[10].

About 182 colocation facilities run by 64 operators will therefore come under statutory duties to notify the regulator, maintain proportionate CAF-aligned controls and report significant incidents, regardless of who owns them or what workloads they host.

New requirements for regulated organisations

Incident reporting processes

There could be stricter timelines or broader definitions of what counts as a reportable incident. This might nudge organisations to formalise detection, triage, and escalation procedures.

The Government is proposing to introduce a new two-stage incident reporting process. This would include an initial notification which would be submitted within 24 hours of becoming aware of a significant incident, followed by a full incident report which should be submitted within 72 hours of the same.

Supply chain assurance requirements

Supply chains for the UK's most critical services are becoming increasingly complex and present new and serious vulnerabilities for cyber-attacks. The recent Synnovis ransomware attacks on the NHS[11] exemplify the danger posed by attacks against the supply chains of important services and organisations. This is concerning when reflecting on the latest Cyber Security Breaches survey conducted by DSIT, which highlights that fewer than 25% of large businesses review their supply chain risks[12].

Despite these risks, the UK’s legacy cybersecurity regulatory regime does not explicitly cover supply chain risk management. The UK instead relies on supporting and non-statutory guidance to close this gap, such as the NCSC’s Cyber Assessment Framework (CAF)[13].

The CSRB policy statement acts on this regulatory shortcoming and recognises that “a single supplier’s disruption can have far-reaching impacts on the delivery of essential or digital services”[14].

To address this, the Bill would make in-scope organisations (OES and RDPS) directly accountable for the cybersecurity of their supply chains. Secondary legislation would spell out these duties in detail, ensuring that OES and RDSPs systematically assess and mitigate third-party cyber risks.

Updated and strengthened security requirements

By placing the CAF into a firmer footing and backing it with a statutory Code of Practice, the Government is setting clearer expectations about government expectations on technical standards and methods organisations will need to follow to prove their resilience.

How Darktrace can help support affected organizations

Demonstrate resilience

Darktrace’s Self-Learning AITM continuously monitors your digital estate across cloud, network, OT, email, and endpoint to detect, investigate, and autonomously respond to emerging threats in real time. This persistent visibility and defense posture helps organizations demonstrate cyber resilience to regulators with confidence.

Streamline incident reporting and compliance

Darktrace surfaces clear alerts and automated investigation reports, complete with timeline views and root cause analysis. These insights reduce the time and complexity of regulatory incident reporting and support internal compliance workflows with auditable, AI-generated evidence.

Improve supply chain visibility

With full visibility across connected systems and third-party activity, Darktrace detects early indicators of lateral movement, account compromise, and unusual behavior stemming from vendor or partner access, reducing the risk of supply chain-originated cyber-attacks.

Ensure MSPs can meet new standards

For managed service providers, Darktrace offers native multi-tenant support and autonomous threat response that can be embedded directly into customer environments. This ensures consistent, scalable security standards across clients—helping MSPs address increasing regulatory obligations.

[related-resource]

References

[1] https://www.theguardian.com/uk-news/article/2024/jul/29/uk-desperately-exposed-to-cyber-threats-and-pandemics-says-minister

[2] https://www.england.nhs.uk/2024/06/synnovis-cyber-attack-statement-from-nhs-england/

[3] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[4] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[5] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[6] https://www.ncsc.gov.uk/report/impact-ai-cyber-threat-now-2027

[7] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[8] https://www.gov.uk/government/collections/nis-directive-and-nis-regulations-2018

[9] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[10] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

[11] https://www.england.nhs.uk/2024/06/synnovis-cyber-attack-statement-from-nhs-england/

[12] https://www.gov.uk/government/statistics/cyber-security-breaches-survey-2025/cyber-security-breaches-survey-2025

[13] https://www.ncsc.gov.uk/collection/cyber-assessment-framework

[14] https://www.gov.uk/government/publications/cyber-security-and-resilience-bill-policy-statement/cyber-security-and-resilience-bill-policy-statement

Continue reading
About the author
The Darktrace Community

Blog

/

Network

/

June 5, 2025

Unpacking ClickFix: Darktrace’s detection of a prolific social engineering tactic

Woman on laptop in office buildingDefault blog imageDefault blog image

What is ClickFix and how does it work?

Amid heightened security awareness, threat actors continue to seek stealthy methods to infiltrate target networks, often finding the human end user to be the most vulnerable and easily exploited entry point.

ClickFix baiting is an exploitation of the end user, making use of social engineering techniques masquerading as error messages or routine verification processes, that can result in malicious code execution.

Since March 2024, the simplicity of this technique has drawn attention from a range of threat actors, from individual cybercriminals to Advanced Persistent Threat (APT) groups such as APT28 and MuddyWater, linked to Russia and Iran respectively, introducing security threats on a broader scale [1]. ClickFix campaigns have been observed affecting organizations in across multiple industries, including healthcare, hospitality, automotive and government [2][3].

Actors carrying out these targeted attacks typically utilize similar techniques, tools and procedures (TTPs) to gain initial access. These include spear phishing attacks, drive-by compromises, or exploiting trust in familiar online platforms, such as GitHub, to deliver malicious payloads [2][3]. Often, a hidden link within an email or malvertisements on compromised legitimate websites redirect the end user to a malicious URL [4]. These take the form of ‘Fix It’ or fake CAPTCHA prompts [4].

From there, users are misled into believing they are completing a human verification step, registering a device, or fixing a non-existent issue such as a webpage display error. As a result, they are guided through a three-step process that ultimately enables the execution of malicious PowerShell commands:

  1. Open a Windows Run dialog box [press Windows Key + R]
  2. Automatically or manually copy and paste a malicious PowerShell command into the terminal [press CTRL+V]
  3. And run the prompt [press ‘Enter’] [2]

Once the malicious PowerShell command is executed, threat actors then establish command and control (C2) communication within the targeted environment before moving laterally through the network with the intent of obtaining and stealing sensitive data [4]. Malicious payloads associated with various malware families, such as XWorm, Lumma, and AsyncRAT, are often deployed [2][3].

Attack timeline of ClickFix cyber attack

Based on investigations conducted by Darktrace’s Threat Research team in early 2025, this blog highlights Darktrace’s capability to detect ClickFix baiting activity following initial access.

Darktrace’s coverage of a ClickFix attack chain

Darktrace identified multiple ClickFix attacks across customer environments in both Europe, the Middle East, and Africa (EMEA) and the United States. The following incident details a specific attack on a customer network that occurred on April 9, 2025.

Although the initial access phase of this specific attack occurred outside Darktrace’s visibility, other affected networks showed compromise beginning with phishing emails or fake CAPTCHA prompts that led users to execute malicious PowerShell commands.

Darktrace’s visibility into the compromise began when the threat actor initiated external communication with their C2 infrastructure, with Darktrace / NETWORK detecting the use of a new PowerShell user agent, indicating an attempt at remote code execution.

Darktrace / NETWORK's detection of a device making an HTTP connection with new PowerShell user agent, indicating PowerShell abuse for C2 communications.
Figure 1: Darktrace / NETWORK's detection of a device making an HTTP connection with new PowerShell user agent, indicating PowerShell abuse for C2 communications.

Download of Malicious Files for Lateral Movement

A few minutes later, the compromised device was observed downloading a numerically named file. Numeric files like this are often intentionally nondescript and associated with malware. In this case, the file name adhered to a specific pattern, matching the regular expression: /174(\d){7}/. Further investigation into the file revealed that it contained additional malicious code designed to further exploit remote services and gather device information.

Darktrace / NETWORK's detection of a numeric file, one minute after the new PowerShell User Agent alert.
Figure 2: Darktrace / NETWORK's detection of a numeric file, one minute after the new PowerShell User Agent alert.

The file contained a script that sent system information to a specified IP address using an HTTP POST request, which also processed the response. This process was verified through packet capture (PCAP) analysis conducted by the Darktrace Threat Research team.

By analyzing the body content of the HTTP GET request, it was observed that the command converts the current time to Unix epoch time format (i.e., 9 April 2025 13:26:40 GMT), resulting in an additional numeric file observed in the URI: /1744205200.

PCAP highlighting the HTTP GET request that sends information to the specific IP, 193.36.38[.]237, which then generates another numeric file titled per the current time.
Figure 3: PCAP highlighting the HTTP GET request that sends information to the specific IP, 193.36.38[.]237, which then generates another numeric file titled per the current time.

Across Darktrace’s investigations into other customers' affected by ClickFix campaigns, both internal information discovery events and further execution of malicious code were observed.

Data Exfiltration

By following the HTTP stream in the same PCAP, the Darktrace Threat Research Team assessed the activity as indicative of data exfiltration involving system and device information to the same command-and-control (C2) endpoint, , 193.36.38[.]237. This endpoint was flagged as malicious by multiple open-source intelligence (OSINT) vendors [5].

PCAP highlighting HTTP POST connection with the numeric file per the URI /1744205200 that indicates data exfiltration to 193.36.38[.]237.
Figure 4: PCAP highlighting HTTP POST connection with the numeric file per the URI /1744205200 that indicates data exfiltration to 193.36.38[.]237.

Further analysis of Darktrace’s Advanced Search logs showed that the attacker’s malicious code scanned for internal system information, which was then sent to a C2 server via an HTTP POST request, indicating data exfiltration

Advanced Search further highlights Darktrace's observation of the HTTP POST request, with the second numeric file representing data exfiltration.
Figure 5: Advanced Search further highlights Darktrace's observation of the HTTP POST request, with the second numeric file representing data exfiltration.

Actions on objectives

Around ten minutes after the initial C2 communications, the compromised device was observed connecting to an additional rare endpoint, 188.34.195[.]44. Further analysis of this endpoint confirmed its association with ClickFix campaigns, with several OSINT vendors linking it to previously reported attacks [6].

In the final HTTP POST request made by the device, Darktrace detected a file at the URI /init1234 in the connection logs to the malicious endpoint 188.34.195[.]44, likely depicting the successful completion of the attack’s objective, automated data egress to a ClickFix C2 server.

Darktrace / NETWORK grouped together the observed indicators of compromise (IoCs) on the compromised device and triggered an Enhanced Monitoring model alert, a high-priority detection model designed to identify activity indicative of the early stages of an attack. These models are monitored and triaged 24/7 by Darktrace’s Security Operations Center (SOC) as part of the Managed Threat Detection service, ensuring customers are promptly notified of malicious activity as soon as it emerges.

Darktrace correlated the separate malicious connections that pertained to a single campaign.
Figure 6: Darktrace correlated the separate malicious connections that pertained to a single campaign.

Darktrace Autonomous Response

In the incident outlined above, Darktrace was not configured in Autonomous Response mode. As a result, while actions to block specific connections were suggested, they had to be manually implemented by the customer’s security team. Due to the speed of the attack, this need for manual intervention allowed the threat to escalate without interruption.

However, in a different example, Autonomous Response was fully enabled, allowing Darktrace to immediately block connections to the malicious endpoint (138.199.156[.]22) just one second after the initial connection in which a numerically named file was downloaded [7].

Darktrace Autonomous Response blocked connections to a suspicious endpoint following the observation of the numeric file download.
Figure 7: Darktrace Autonomous Response blocked connections to a suspicious endpoint following the observation of the numeric file download.

This customer was also subscribed to our Managed Detection and Response service, Darktrace’s SOC extended a ‘Quarantine Device’ action that had already been autonomously applied in order to buy their security team additional time for remediation.

Autonomous Response blocked connections to malicious endpoints, including 138.199.156[.]22, 185.250.151[.]155, and rkuagqnmnypetvf[.]top, and also quarantined the affected device. These actions were later manually reinforced by the Darktrace SOC.
Figure 8: Autonomous Response blocked connections to malicious endpoints, including 138.199.156[.]22, 185.250.151[.]155, and rkuagqnmnypetvf[.]top, and also quarantined the affected device. These actions were later manually reinforced by the Darktrace SOC.

Conclusion

ClickFix baiting is a widely used tactic in which threat actors exploit human error to bypass security defenses. By tricking end point users into performing seemingly harmless, everyday actions, attackers gain initial access to systems where they can access and exfiltrate sensitive data.

Darktrace’s anomaly-based approach to threat detection identifies early indicators of targeted attacks without relying on prior knowledge or IoCs. By continuously learning each device’s unique pattern of life, Darktrace detects subtle deviations that may signal a compromise. In this case, Darktrace's Autonomous Response, when operating in a fully autonomous mode, was able to swiftly contain the threat before it could progress further along the attack lifecycle.

Credit to Keanna Grelicha (Cyber Analyst) and Jennifer Beckett (Cyber Analyst)

Appendices

NETWORK Models

  • Device / New PowerShell User Agent
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous Connection / Posting HTTP to IP Without Hostname
  • Anomalous Connection / Powershell to Rare External
  • Device / Suspicious Domain
  • Device / New User Agent and New IP
  • Anomalous File / New User Agent Followed By Numeric File Download (Enhanced Monitoring Model)
  • Device / Initial Attack Chain Activity (Enhanced Monitoring Model)

Autonomous Response Models

  • Antigena / Network::Significant Anomaly::Antigena Significant Anomaly from Client Block
  • Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block
  • Antigena / Network::External Threat::Antigena File then New Outbound Block
  • Antigena / Network::External Threat::Antigena Suspicious File Block
  • Antigena / Network::Significant Anomaly::Antigena Alerts Over Time Block
  • Antigena / Network::External Threat::Antigena Suspicious File Block

IoC - Type - Description + Confidence

·       141.193.213[.]11 – IP address – Possible C2 Infrastructure

·       141.193.213[.]10 – IP address – Possible C2 Infrastructure

·       64.94.84[.]217 – IP address – Possible C2 Infrastructure

·       138.199.156[.]22 – IP address – C2 server

·       94.181.229[.]250 – IP address – Possible C2 Infrastructure

·       216.245.184[.]181 – IP address – Possible C2 Infrastructure

·       212.237.217[.]182 – IP address – Possible C2 Infrastructure

·       168.119.96[.]41 – IP address – Possible C2 Infrastructure

·       193.36.38[.]237 – IP address – C2 server

·       188.34.195[.]44 – IP address – C2 server

·       205.196.186[.]70 – IP address – Possible C2 Infrastructure

·       rkuagqnmnypetvf[.]top – Hostname – C2 server

·       shorturl[.]at/UB6E6 – Hostname – Possible C2 Infrastructure

·       tlgrm-redirect[.]icu – Hostname – Possible C2 Infrastructure

·       diagnostics.medgenome[.]com – Hostname – Compromised Website

·       /1741714208 – URI – Possible malicious file

·       /1741718928 – URI – Possible malicious file

·       /1743871488 – URI – Possible malicious file

·       /1741200416 – URI – Possible malicious file

·       /1741356624 – URI – Possible malicious file

·       /ttt – URI – Possible malicious file

·       /1741965536 – URI – Possible malicious file

·       /1.txt – URI – Possible malicious file

·       /1744205184 – URI – Possible malicious file

·       /1744139920 – URI – Possible malicious file

·       /1744134352 – URI – Possible malicious file

·       /1744125600 – URI – Possible malicious file

·       /1[.]php?s=527 – URI – Possible malicious file

·       34ff2f72c191434ce5f20ebc1a7e823794ac69bba9df70721829d66e7196b044 – SHA-256 Hash – Possible malicious file

·       10a5eab3eef36e75bd3139fe3a3c760f54be33e3 – SHA-1 Hash – Possible malicious file

MITRE ATT&CK Mapping

Tactic – Technique – Sub-Technique  

Spearphishing Link - INITIAL ACCESS - T1566.002 - T1566

Drive-by Compromise - INITIAL ACCESS - T1189

PowerShell - EXECUTION - T1059.001 - T1059

Exploitation of Remote Services - LATERAL MOVEMENT - T1210

Web Protocols - COMMAND AND CONTROL - T1071.001 - T1071

Automated Exfiltration - EXFILTRATION - T1020 - T1020.001

References

[1] https://www.logpoint.com/en/blog/emerging-threats/clickfix-another-deceptive-social-engineering-technique/

[2] https://www.proofpoint.com/us/blog/threat-insight/security-brief-clickfix-social-engineering-technique-floods-threat-landscape

[3] https://cyberresilience.com/threatonomics/understanding-the-clickfix-attack/

[4] https://www.group-ib.com/blog/clickfix-the-social-engineering-technique-hackers-use-to-manipulate-victims/

[5] https://www.virustotal.com/gui/ip-address/193.36.38.237/detection

[6] https://www.virustotal.com/gui/ip-address/188.34.195.44/community

[7] https://www.virustotal.com/gui/ip-address/138.199.156.22/detection

Continue reading
About the author
Keanna Grelicha
Cyber Analyst
Your data. Our AI.
Elevate your network security with Darktrace AI