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August 5, 2025

2025 Cyber Threat Landscape: Darktrace’s Mid-Year Review

Explore key cyber threat trends observed across Darktrace’s customer base in the first half of 2025. As threat actors increasingly adopt AI and diversify their techniques and tooling, anomaly-based detection continues to prove vital in defending against evolving attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Emma Foulger
Global Threat Research Operations Lead
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05
Aug 2025

Note: Following initial publication, an error was identified in the previously reported number of QR codes observed in phishing emails in February 2025. This figure was originally stated as over 1 million, when in fact it was over 100,000. The error has since been corrected.

2025: Threat landscape in review

The following is a retrospective of the first six months of 2025, highlighting key findings across the threat landscape impacting Darktrace customers.

Darktrace observed a wide range of tactics during this period, used by various types of threat actors including advanced persistent threats (APTs), Malware-as-a-Service (MaaS) and Ransomware-as-a-Service (RaaS) groups.

Methodology

Darktrace’s Analyst team conduct investigations and research into threats facing organizations and security teams across our customer base.  This includes direct investigations with our 24/7 Security Operations Centre (SOC), via services such as Managed Detection and Response (MDR) and Managed Threat Detection, as well as broader cross-fleet research through our Threat Research function.

At the core of our research is Darktrace’s anomaly-based detection, which the Analyst team contextualizes and analyzes to provide additional support to customers and deepen our understanding of the threats they face.

Threat actors are incorporating AI into offensive operations

Threat actors are continuously evolving their tactics, techniques, and procedures (TTPs), posing an ongoing challenge to effective defense hardening. Increasingly, many threat actors are adopting AI, particularly large language models (LLMs), into their operations to enhance the scale, sophistication, and efficacy of their attacks.

The evolving functionality of malware, such as the recently reported LameHug malware by CERT-UA, which uses an open-source LLM, exemplifies this observation [1].

Threat landscape trends in 2025

Threat actors applying AI to Email attacks

LLMs present a clear opportunity for attackers to take advantage of AI and create effective phishing emails at speed. While Darktrace cannot definitively confirm the use of AI to create the phishing emails observed across the customer base, the high volume of phishing emails and notable shifts in tactic could potentially be explained by threat actors adopting new tooling such as LLMs.

  • The total number of malicious emails detected by Darktrace from January to May 2025 was over 12.6 million
  • VIP users continue to face significant threat, with over 25% of all phishing emails targeting these users in the first five months of 2025
  • QR code-based phishing emails have remained a consistent tactic, with a similar proportion observed in January-May 2024 and 2025. The highest numbers were observed in February 2025, with over 100,000 detected in that month alone.
  • Shifts towards increased sophistication within phishing emails are emerging, with a year-on-year increase in the proportion of phishing emails containing either a high text volume or multistage payloads. In the first five months of 2025, 32% of phishing emails contained a high volume of text.

The increase in proportion of phishing emails with a high volume of text in particular could point towards threat actors leveraging LLMs to create phishing emails with large, but believable, text in an easy and efficient way.

The above email statistics are derived from analysis of monitored Darktrace / EMAIL model data for all customer deployments hosted in the cloud between January 1 and May 31, 2025.

Campaign Spotlight: Simple, Quick - ClickFix

An interesting technique Darktrace observed multiple times throughout March and April was ClickFix social engineering, which exploits the intersection between humans and technology to trick users into executing malicious code on behalf of the attacker.

  • While this technique has been around since 2024, Darktrace observed campaign activity in the first half of 2025 suggesting a resurgence.  
  • A range of threat actors – from APTs to MaaS and RaaS have adopted this technique to deliver secondary payloads, like information stealing malware.
  • Attackers use fraudulent or compromised legitimate websites to inject malicious plugins that masquerade as fake CAPTCHAs.
  • Targeted users believe they are completing human verification or resolving a website issue, unaware that they are being guided through a series of simple steps to execute PowerShell code on their system.
  • Darktrace observed campaign activity during the first half of 2025 across a range of sectors, including Government, Healthcare, Insurance, Retail and, Non-profit.

Not just AI: Automation is enabling Ransomware and SaaS exploitation

The rise of phishing kits like FlowerStorm and Mamba2FA, which enable phishing and abuse users’ trust by mimicking legitimate services to bypass multi-factor authentication (MFA), highlight how the barriers to entry for sophisticated attacks continue to fall, enabling new threat actors. Combined with Software-as-a-Service (SaaS) account compromise, these techniques make up a substantial portion of cybercriminal activity observed by Darktrace so far this year.

Credentials remain the weak link

A key theme across multiple cases of ransomware was threat actors abusing compromised credentials to gain initial entry into networks via:

  • Unauthorized access to internet-facing technology such as RDP servers and virtual private networks (VPNs).
  • Unauthorized access to SaaS accounts.

SaaS targeted ransomware is on the rise

The encryption of files within SaaS environments observed by Darktrace demonstrates a continued trend of ransomware actors targeting these platforms over traditional networks, potentially driven by a higher return on investment.

SaaS accounts are often less protected than traditional systems because of Single Sign-On (SSO).  Additionally, platforms like Salesforce often host sensitive data, including emails, financial records, customer information, and network configuration details. This stresses the need for robust identity management practices and continuous monitoring.

RaaS is adding complexity and speed to cyber attacks

RaaS has dominated the attack landscape, with groups like Qilin, RansomHub, and Lynx all appearing multiple times in cases across Darktrace’s customer base over the past six months. Detecting ransomware attacks before the encryption stage remains a significant challenge, particularly in RaaS operations where different affiliates often use varying techniques for initial entry and earlier stages of the attack. Darktrace’s recent analysis of Scattered Spider underscores the challenge of hardening defenses against such varying techniques.

CVE exploitation continues despite available patches

Darktrace has also observed ransomware gangs exploiting known Common Vulnerabilities and Exposures (CVEs), including the Medusa ransomware group’s use of the SimpleHelp vulnerabilities: CVE-2024-57727 and CVE-2024-57728 in March, despite patches being made available in January [2].

Misused tools + delayed patches = growing cyber risk

The exploitation of common remote management tools like SimpleHelp highlights the serious challenges defenders face when patch management cycles are suboptimal. As threat actors continue to abuse legitimate services for malicious purposes, the challenges facing defenders will only grow more complex.

Edge exploitation

It comes as no surprise that exploitation of internet-facing devices continued to feature prominently in Darktrace’s Threat Research investigations during the first half of 2025.

Observed CVE exploitation included:

Many of Darktrace’s observations of CVE exploitation so far in 2025 align with wider industry reporting, which suggests that Chinese-nexus threat actors were deemed to likely have exploited these technologies prior to public disclosure. In the case of CVE-2025-0994 - a vulnerability affecting Trimble Cityworks, an asset management system designed for use by local governments, utilities, airports, and public work agencies [3] - Darktrace observed signs of exploitation as early as January 19, well before vulnerability’s public disclosure on February 6 [4]. Darktrace’s early identification of the exploitation stemmed from the detection of a suspicious file download from 192.210.239[.]172:3219/z44.exe - later linked to Chinese-speaking threat actors in a campaign targeting the US government [5].

This case demonstrates the risks posed by the exploitation of internet-facing devices, not only those hosting more common technologies, but also software associated specifically tied to Critical National Infrastructure (CNI); a lucrative target for threat actors. This also highlights Darktrace’s ability to detect exploitation of internet-facing systems, even without a publicly disclosed CVE. Further examples of how Darktrace’s anomaly detection can uncover malicious activity ahead of public vulnerability disclosures can be found here.

New threats and returning adversaries

In the first half of 2025, Darktrace observed a wide range of threats, from sophisticated techniques employed by APT groups to large-scale campaigns involving phishing and information stealers.

BlindEagle (APT-C-36)

Among the observed APT activity, BlindEagle (APT-C-36) was seen targeting customers in Latin America (LATM), first identified in February, with additional cases seen as recently as June.

Darktrace also observed a customer targeted in a China-linked campaign involving the LapDogs ORB network, with activity spanning from December 2024 and June 2025. These likely nation-state attacks illustrate the continued adoption of cyber and AI capabilities into the national security goals of certain countries.

Sophisticated malware functionality

Further sophistication has been observed within specific malware functionality - such as the malicious backdoor Auto-Color, which has now been found to employ suppression tactics to cover its tracks if it is unable to complete its kill chain - highlighting the potential for advanced techniques across every layer of an attack.

Familiar foes

Alongside new and emerging threats, previously observed and less sophisticated tools, such as worms, Remote Access Trojans (RATs), and information stealers, continue to impact Darktrace customers.

The Raspberry Robin worm... First seen in 2021, has been repeatedly identified within Darktrace’s customer base since 2022. Most recently, Darktrace’s Threat Research team identified cases in April and May this year. Recent open-source intelligence (OSINT) reporting suggests that Raspberry Robin continues to evolve its role as an Initial Access Broker (IAB), paving the way for various attacks and remaining a concern [6].

RATs also remain a threat, with examples like AsyncRAT and Gh0st RAT impacting Darktrace customers.

In April multiple cases of MaaS were observed in Darktrace’s customer base, with information stealers Amadey and Stealc, as well as GhostSocks being distributed as a follow up payload after an initial Amadey infection.

Conclusion

As cyber threats evolve, attackers are increasingly harnessing AI to craft highly convincing email attacks, automating phishing campaigns at unprecedented scale and speed. This, coupled with rapid exploitation of vulnerabilities and the growing sophistication of ransomware gangs operating as organized crime syndicates, makes today’s threat landscape more dynamic and dangerous than ever. Cyber defenders collaborate to combat these threats – the coordinated takedown of Lumma Stealer in May was a notable win for both industry and law-enforcement [7], however OSINT suggests that this threat persists [8], and new threats will continue to arise.

Traditional security tools that rely on static rules or signature-based detection often struggle to keep pace with these fast-moving, adaptive threats. In this environment, anomaly-based detection tools are no longer optional—they are essential. By identifying deviations in normal user and system behavior, tools like Darktrace provide a proactive layer of defense capable of detecting novel and emerging threats, even those that bypass conventional security measures. Investing in anomaly-based detection is critical to staying ahead of attackers who now operate with automation, intelligence, and global coordination.

Credit to Emma Foulger (Global Threat Research Operations Lead), Nathaniel Jones (VP, Security & AI Strategy, Field CISO),  Eugene Chua (Principal Cyber Analyst & Analyst Team Lead), Nahisha Nobregas (Senior Cyber Analyst), Nicole Wong (Principal Cyber Analyst), Justin Torres (Senior Cyber Analyst), Matthew John (Director of Operations, SOC), Sam Lister (Specialist Security Researcher), Ryan Traill (Analyst Content Lead) and the Darktrace Incident Management team.

The information contained in this blog post is provided for general informational purposes only and represents the views and analysis of Darktrace as of the date of publication. While efforts have been made to ensure the accuracy and timeliness of the information, the cybersecurity landscape is dynamic, and new threats or vulnerabilities may have emerged since this report was compiled.

This content is provided “as is” and without warranties of any kind, either express or implied. Darktrace makes no representations or warranties regarding the completeness, accuracy, reliability, or suitability of the information, and expressly disclaims all warranties.

Nothing in this blog post should be interpreted as legal, technical, or professional advice. Users of this information assume full responsibility for any actions taken based on its content, and Darktrace shall not be liable for any loss or damage resulting from reliance on this material. Reference to any specific products, companies, or services does not constitute or imply endorsement, recommendation, or affiliation.

Appendices

Indicators of Compromise (IoCs)

IoC - Type - Description + Probability

LapDogs ORB network, December 2024-June 2025

www.northumbra[.]com – Hostname – Command and Control (C2) server

103.131.189[.]2 – IP Address - C2 server, observed December 2024 & June 2025

103.106.230[.]31 – IP Address - C2 server, observed December 2024

154.223.20[.]56 – IP Address – Possible C2 server, observed December 2024

38.60.214[.]23 – IP Address – Possible C2 server, observed January & February 2025

154.223.20[.]58:1346/systemd-log – URL – Possible ShortLeash payload, observed December 2024

CN=ROOT,OU=Police department,O=LAPD,L=LA,ST=California,C=US - TLS certificate details for C2 server

CVE-2025-0994, Trimble Cityworks exploitation, January 2025

192.210.239[.]172:3219/z44.exe – URL - Likely malicious file download

AsyncRAT, February-March 2025

windows-cam.casacam[.]net – Hostname – Likely C2 server

88.209.248[.]141 – IP Address – Likely C2 server

207.231.105[.]51 – IP Address – Likely C2 server

163.172.125[.]253 – IP Address – Likely C2 server

microsoft-download.ddnsfree[.]com – Hostname – Likely C2 server

95.217.34[.]113 – IP Address – Likely C2 server

vpnl[.]net – Hostname – Likely C2 server

157.20.182[.]16 – IP Address - Likely C2 server

185.81.157[.]19 – IP Address – Likely C2 server

dynamic.serveftp[.]net – IP Address – Likely C2 server

158.220.96.15 – IP Address – Likely C2 server

CVE-2024-57727 & CVE-2024-57728, SimpleHelp RMM exploitation, March 2025

213.183.63[.]41 – IP Address - C2 server

213.183.63[.]41/access/JWrapper-Windows64JRE-version.txt?time=3512082867 – URL - C2 server

213.183.63[.]41/access/JWrapper-Windows64JRE-00000000002-archive.p2.l2 – URL - C2 server

pruebas.pintacuario[.]mx – Hostname – Possible C2 server

144.217.181[.]205 – IP Address – Likely C2 server

erp.ranasons[.]com – Hostname – Possible destination for exfiltration

143.110.243[.]154 – IP Address – Likely destination for exfiltration

Blind Eagle, April-June 2025

sostenermio2024.duckdns[.]org/31agosto.vbs – URL – Possible malicious file download

Stealc, April 2025

88.214.48[.]93/ea2cb15d61cc476f[.]php – URL – C2 server

Amadey & GhostSocks, April 2025

195.82.147[.]98 – IP Address - Amadey C2 server

195.82.147[.]98/0Bdh3sQpbD/index.php – IP Address – Likely Amadey C2 activity

194.28.226.181 – IP Address – Likely GhostSocks C2 server

RaspberryRobin, May 2025

4j[.]pm – Hostname – C2 server

4xq[.]nl – Hostname – C2 server

8t[.]wf – Hostname – C2 server

Gh0stRAT, May 2025

lu.dssiss[.]icu  - Hostname – Likely C2 server

192.238.133[.]162:7744/1-111.exe – URL – Possible addition payload

8e9dec3b028f2406a8c546a9e9ea3d50609c36bb - SHA1 - Possible additional payload

f891c920f81bab4efbaaa1f7a850d484 - MD5 – Possible additional payload

192.238.133[.]162:7744/c3p.exe – URL - Possible additional payload

03287a15bfd67ff8c3340c0bae425ecaa37a929f - SHA1 - Possible additional payload

02aa02aee2a6bd93a4a8f4941a0e6310 - MD5 - Possible additional payload

192.238.133[.]162:7744/1-1111.exe – URL - Possible additional payload

1473292e1405882b394de5a5857f0b6fa3858fd1 - SHA1 - Possible additional payload

69549862b2d357e1de5bab899ec0c817 - MD5 - Possible additional payload

192.238.133[.]162:7744/1-25.exe – URL -  Possible additional payload

20189164c4cd5cac7eb76ba31d0bd8936761d7a7  - SHA1 - Possible additional payload

f42aa5e68b28a3f335f5ea8b6c60cb57 – MD5 - Possible additional payload

192.238.133[.]162:7744/Project1_se.exe – URL - Possible additional payload

fea1e30dfafbe9fa9abbbdefbcbe245b6b0628ad - SHA1 - Possible additional payload

5ea622c630ef2fd677868cbe8523a3d5 - MD5 - Possible additional payload

192.238.133[.]162:7744/Project1_se.exe - URL - Possible additional payload

aa5a5d2bd610ccf23e58bcb17d6856d7566d71b9  - SHA1 - Possible additional payload

9d33029eaeac1c2d05cf47eebb93a1d0 - MD5 - Possible additional payload

References and further reading

1.        https://cip.gov.ua/en/news/art28-atakuye-sektor-bezpeki-ta-oboroni-za-dopomogoyu-programnogo-zasobu-sho-vikoristovuye-shtuchnii-intelekt?utm_medium=email&_hsmi=113619842&utm_content=113619842&utm_source=hs_email

2.        https://www.s-rminform.com/latest-thinking/cyber-threat-advisory-medusa-and-the-simplehelp-vulnerability

3.        https://assetlifecycle.trimble.com/en/products/software/cityworks

4.     https://nvd.nist.gov/vuln/detail/CVE-2025-0994

5.     https://blog.talosintelligence.com/uat-6382-exploits-cityworks-vulnerability/

6.        https://www.silentpush.com/blog/raspberry-robin/

7.        https://blogs.microsoft.com/on-the-issues/2025/05/21/microsoft-leads-global-action-against-favored-cybercrime-tool/

8.     https://www.trendmicro.com/en_sg/research/25/g/lumma-stealer-returns.html

Related Darktrace investigations

-              ClickFix

-              FlowerStorm

-              Mamba 2FA

-              Qilin Ransomware

-              RansomHub Ransomware

-              RansomHub Revisited

-              Lynx Ransomware

-              Scattered Spider

-              Medusa Ransomware

-              Legitimate Services Malicious Intentions

-              CVE-2025-0282 and CVE-2025-0283 – Ivanti CS, PS and ZTA

-              CVE-2025-31324 – SAP Netweaver

-              Pre-CVE Threat Detection

-              BlindEagle (APT-C-36)

-              Raspberry Robin Worm

-              AsyncRAT

-              Amadey

-              Lumma Stealer

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Emma Foulger
Global Threat Research Operations Lead

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May 28, 2026

From Efficiency to Exposure: How AI Adoption Is Creating Unseen Vulnerabilities on the Factory Floor

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How AI agents impact the manufacturing industry

Security teams and IT personnel across the manufacturing industry are under constant pressure to protect production, maintain uptime, and safeguard critical assets but the rise of AI is bringing huge new opportunities alongside new cyber risks. Across manufacturing, AI is embedded into workflows, decision-making, and increasingly, autonomous AI agents are acting on behalf of employees and systems.  

Agentic systems are powerful because they can act independently, but that same autonomy also creates cyber and operational risk. Agents have extensive permissions and are capable of carrying out complex tasks, making decisions, and interacting with tools or external systems with little to no human intervention.

Unlike traditional AI models that perform predefined tasks, AI agents use advanced techniques to mimic human decision-making processes, dynamically adapting to new challenges, making decision and taking action based on their own judgement. They look like employees operationally but lack judgment, ethics, or fear of consequences like humans do. This means they can be easily manipulated by cybercriminals, and an AI agent embedded across an OT network creates threats that extend well beyond data exposure. For example, at BMW, AI identifies faults in welding processes as they occur. At its Spartanburg plant, AI monitors the weld of 300-400 metal studs onto every SUV frame to detect misplaced or faulty studs and correct them instantly. Corruption of BMW’s AI system could lead to catastrophic quality control errors.

Adopting agentic AI systems across manufacturing raises some concerns across security teams. New data from our State of AI Cybersecurity survey shows that 78% of manufacturing security professionals are worried about employee use of AI agents – their top concern. That’s followed by employee use of generative AI tools like CoPilot and ChatGPT, a worry for 76% of security professionals at manufacturing organizations. As these tools gain more access to business data and processes, and more autonomy within organizations, security teams, who today have minimal visibility of agent activity in their environments, increasingly have sensitive data exposure (a worry for 60%) and accidental policy and regulatory violations (59%) on their minds.

External AI-powered threats are evolving just as quickly

The same capabilities transforming manufacturing are also reshaping cyberattacks.

AI is enabling attackers to automate reconnaissance, refine targeting, and adapt in real time. What once required time and manual effort can now be executed continuously and at scale. Manufacturers are already seeing the impact. According to manufacturing security professionals we surveyed, 76% are already being impacted by AI-powered threats and 90% see AI increasing the success of social engineering attacks.

And the techniques themselves are evolving. Concerns across the manufacturing sector show growing anxiety about the range of AI-powered attack routes, most pressingly of adaptive malware that evolves in real-time – a prospect half (49%) of manufacturing security professionals we surveyed are worried by, a full 9% more than the average across industries. AI adaptive malware is followed by:

  • Automated vulnerability scanning and exploit chaining (48%) which has become even more pressing as Anthropic’s new Mythos AI Model supercharges vulnerability discovery
  • Hyper-personalized phishing campaigns (46%), which remain a mainstay in hackers’ arsenals, and AI has amplified their effectiveness by making phishing emails more convincing and harder to detect.

This is not just an increase in volume, it is a shift toward threats that evolve as they unfold - often faster than static defenses can respond.

Despite rising awareness, many manufacturers are not yet equipped to manage this shift. More than half (51%) say they are not adequately prepared for AI-driven threats, and only 37% have formal policies governing AI deployment.  

Securing AI through visibility, context, and guardrails

Addressing this challenge does not require manufacturers to slow innovation. It requires a different approach to security, one that can operate at the same speed and scale as AI. Three specific priorities are emerging for manufacturers looking to take advantage of the power of AI.

Visibility is foundational.  

Organizations need to understand where AI is being used, what it can access, and how it behaves across both IT and OT environments. Without that, risk cannot be measured or managed. It is no surprise that Darktrace’s research found that 91% of manufacturing security professionals said that they need to understand how AI makes decisions before trusting it. This is even more critical in operational settings where disruption has safety, environmental, financial, and reputational impacts.

Context is what turns visibility into action.  

In environments shaped by AI, normal behavior is constantly shifting. Detecting threats requires a behavioral approach; understanding patterns of life across the organization and identifying subtle deviations in real time – a step change in organizations’ traditional approach to security and risk management.

Guardrails ensure that agency does not become exposure  

As AI systems take on greater responsibility, organizations need clear boundaries around what they can do and when they can act independently. These controls must be embedded into systems themselves, not applied after the fact.  

Securing AI Agents Across Manufacturing IT and OT

The rise of agentic AI is transforming manufacturing - powering next-generation operations while reshaping the security landscape. This is not just an increase in threats, but a shift to autonomous systems, continuously evolving behaviors, and risks moving at machine speed. For organizations trying to grapple with the challenge of enabling AI while managing the risk, visibility, context and guardrails should be foundational.

Darktrace helps manufacturers build secure AI approaches by making those foundations possible. It provides visibility and real-time detection and response to unusual activity across IT and OT environments and allows organizations to understand AI activity from the prompts employees use and the agents they build to how those agents are behaving across the environment. For manufacturers scaling AI, this delivers a foundation for innovation without sacrificing control.

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About the author
Oakley Cox
Director of Product

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May 28, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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About the author
Jamie Bali
Technical Author (AI) Developer
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唯一無二のDarktrace AIで、ネットワークセキュリティを次の次元へ