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June 16, 2025

Tracking CVE-2025-31324: Darktrace’s detection of SAP Netweaver exploitation before and after disclosure 

A critical SAP vulnerability, CVE-2025-31324, allows unauthenticated remote code execution via NetWeaver Visual Composer. Despite early mitigation guidance, many systems remain exposed. Darktrace detected exploitation attempts six days before public disclosure, highlighting the importance of proactive, threat-agnostic detection.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Signe Zaharka
Principal Cyber Analyst
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16
Jun 2025

Introduction: Exploiting SAP platforms

Global enterprises depend extensively on SAP platforms, such as SAP NetWeaver and Visual Composer, to run critical business processes worldwide. These systems; however, are increasingly appealing targets for well-resourced adversaries:

What is CVE-2025-31324?

CVE-2025-31324 affects SAP’s NetWeaver Visual Composer, a web-based software modeling tool. SAP NetWeaver is an application server and development platform that runs and connects SAP and non-SAP applications across different technologies [2]. It is commonly used by process specialists to develop application components without coding in government agencies, large enterprises, and by critical infrastructure operators [4].

CVE-2025-31324 affects SAP’s Netweaver Visual Composer Framework 7.1x (all SPS) and above [4]. The vulnerability in a Java Servlet (/irj/servlet_jsp) would enable an unauthorized actor to upload arbitrary files to the /developmentserver/metadatauploader endpoint, potentially resulting in remote code execution (RCE) and full system compromise [3]. The issue stems from an improper authentication and authorization check in the SAP NetWeaver Application Server Java systems [4].

What is the severity rating of CVE-2025-31324?

The vulnerability, first disclosed on April 24, 2025, carries the highest severity rating (CVSS v3 score: 10.0) and could allow remote attackers to upload malicious files without requiring authentication [1][5]. Although SAP released a workaround on April 8, many organizations are hesitant to take their business-critical SAP NetWeaver systems offline, leaving them exposed to potential exploitation [2].

How is CVE-2025-31324 exploited?

The vulnerability is exploitable by sending specifically crafted GET, POST, or HEAD HTTP requests to the /developmentserver/metadatauploader URL using either HTTP or HTTPS. Attackers have been seen uploading malicious files (.jsp, .java, or .class files to paths containing “\irj\servlet_jsp\irj\”), most of them being web shells, to publicly accessible SAP NetWeaver systems.

External researchers observed reconnaissance activity targeting this vulnerability in late January 2025, followed by a surge in exploitation attempts in February. The first confirmed compromise was reported in March [4].

Multiple threat actors have reportedly targeted the vulnerability, including Chinese Advanced Persistent Threats (APTs) groups Chaya_004 [7], UNC5221, UNC5174, and CL-STA-0048 [8], as well as ransomware groups like RansomEXX, also known as Storm-2460, BianLian [4] or Qilin [6] (the latter two share the same indicators of  compromise (IoCs)).

Following the initial workaround published on April 8, SAP released a security update addressing CVE-2025-31324 and subsequently issued a patch on May 13 (Security Note 3604119) to resolve the root cause of the vulnerability [4].

Darktrace’s coverage of CVE-2025-31324 exploitation

Darktrace has observed activity indicative of threat actors exploiting CVE-2025-31324, including one instance detected before the vulnerability was publicly disclosed.

In April 2025, the Darktrace Threat Research team investigated activity related to the CVE-2025-31324 on SAP devices and identified two cases suggesting active exploitation of the vulnerability. One case was detected prior to the public disclosure of the vulnerability, and the other just two days after it was published.

Early detection of CVE 2025-31324 by Darktrace

Figure 1: Timeline of events for an internet-facing system, believed to be a SAP device, exhibiting activity indicative of CVE-2025-31324 exploitation.
Figure 1: Timeline of events for an internet-facing system, believed to be a SAP device, exhibiting activity indicative of CVE-2025-31324 exploitation.

On April 18, six days prior to the public disclosure of CVE-2025-31324, Darktrace began to detect unusual activity on a device belonging to a logistics organization in the Europe, the Middle East and Africa (EMEA) region. Multiple IoCs observed during this incident have since been linked via OSINT to the exploitation of CVE-2025-31324. Notably, however, this reporting was not available at the time of detection, highlighting Darktrace’s ability to detect threats agnostically, without relying on threat intelligence.

The device was observed making  domain name resolution request for the Out-of-Band Application Security Testing (OAST) domain cvvr9gl9namk9u955tsgaxy3upyezhnm6.oast[.]online. OAST is often used by security teams to test if exploitable vulnerabilities exist in a web application but can similarly be used by threat actors for the same purpose [9].

Four days later, on April 22, Darktrace observed the same device, an internet-facing system believed to be a SAP device, downloading multiple executable (.exe) files from several Amazon Simple Storage Service (S3). Darktrace’s Threat Research team later found these files to be associated with the KrustyLoader  malware [23][24][25].

KrustyLoader is known to be associated with the Chinese threat actor UNC5221, also known as UTA0178, which has been reported to aggressively target devices exposed to the internet [10] [14] [15]. It is an initial-stage malware which downloads and launches a second-stage payload – Sliver C2. Sliver is a similar tool to Cobalt Strike (an open-source post-exploitation toolkit). It is used for command-and-control (C2) connections [11][12]13]. After its successful download, KrustyLoader deletes itself to evade detection.  It has been reported that multiple Chinese APT groups have deployed KrustyLoader on SAP Netweaver systems post-compromise [8].

The actors behind KrustyLoader have also been associated with the exploitation of zero-day vulnerabilities in other enterprise systems, including Ivanti devices [12]. Notably, in this case, one of the Amazon S3 domains observed (abode-dashboard-media.s3.ap-south-1.amazonaws[.]com ) had previously been investigated by Darktrace’s Threat Research team as part of their investigation into Ivanti Connect Secure (CS) and Policy Secure (PS) appliances.

In addition to the download of known malicious files, Darktrace also detected new IoCs, including several executable files that could not be attributed to any known malware families or previous attacks, and for which no corresponding OSINT reporting was available.

Figure 2: Darktrace's detection of a likely SAP device downloading an executable file from an Amazon S3 domain on April 22*.

*The model alert was recreated in a demo environment using real incident metadata, as the original customer environment was no longer accessible.

Post-CVE publication detection

Exploit Validation

Between April 27 and 29, Darktrace observed unusual activity from an SAP device on the network of a manufacturing customer in EMEA.

Darktrace / NETWORK’s detection of an SAP device performing a large volume of suspicious activity between April 27 and April 29.
Figure 3: Darktrace / NETWORK’s detection of an SAP device performing a large volume of suspicious activity between April 27 and April 29.

The device was observed making DNS requests for OAST domains (e.g. aaaaaaaa.d06qqn7pu5a6u25tv9q08p5xhbjzw33ge.oast[.]online and aaaaaaaaaaa.d07j2htekalm3139uk2gowmxuhapkijtp.oast[.]pro), suggesting that a threat actor was testing for exploit validation [9].

Darktrace / NETWORK’s detection of a SAP device making suspicious domain name resolution requests for multiple OAST domains.
Figure 4: Darktrace / NETWORK’s detection of a SAP device making suspicious domain name resolution requests for multiple OAST domains.

Privilege escalation tool download attempt

One day later, Darktrace observed the same device attempting to download an executable file from hxxp://23.95.123[.]5:666/xmrigCCall/s.exe (SHA-1 file hash: e007edd4688c5f94a714fee036590a11684d6a3a).

Darktrace / NETWORK identified the user agents Microsoft-CryptoAPI/10.0 and CertUtil URL Agent during the connections to 23.95.123[.]5. The connections were made over port 666, which is not typically used for HTTP connections.

Multiple open-source intelligence (OSINT) vendors have identified the executable file as either JuicyPotato or SweetPotato, both Windows privilege escalation tools[16][17][18][19]. The file hash and the unusual external endpoint have been associated with the Chinese APT group Gelsemium in the past, however, many threat actors are known to leverage this tool in their attacks [20] [21].

Figure 5: Darktrace’s Cyber AI Analyst’s detection of a SAP device downloading a suspicious executable file from hxxp://23.95.123[.]5:666/xmrigCCall/s.exe on April 28, 2025.

Darktrace deemed this activity highly suspicious and triggered an Enhanced Monitoring model alert, a high-priority security model designed to detect activity likely indicative of compromise. As the customer was subscribed to the Managed Threat Detection service, Darktrace’s Security Operations Centre (SOC) promptly investigated the alert and notified the customer for swift remediation. Additionally, Darktrace’s Autonomous Response capability automatically blocked connections to the suspicious IP, 23.95.123[.]5, effectively containing the compromise in its early stages.

Actions taken by Darktrace’s Autonomous Response to block connections to the suspicious external endpoint 23.95.123[.]5. This event log shows that the connections to 23.95.123[.]5 were made over a rare destination port for the HTTP protocol and that new user agents were used during the connections.
Figure 6: Actions taken by Darktrace’s Autonomous Response to block connections to the suspicious external endpoint 23.95.123[.]5. This event log shows that the connections to 23.95.123[.]5 were made over a rare destination port for the HTTP protocol and that new user agents were used during the connections.

Conclusion

The exploitation of CVE-2025-31324 to compromise SAP NetWeaver systems highlights the persistent threat posed by vulnerabilities in public-facing assets. In this case, threat actors leveraged the flaw to gain an initial foothold, followed by attempts to deploy malware linked to groups affiliated with China [8][20].

Crucially, Darktrace demonstrated its ability to detect and respond to emerging threats even before they are publicly disclosed. Six days prior to the public disclosure of CVE-2025-31324, Darktrace detected unusual activity on a device believed to be a SAP system, which ultimately represented an early detection of the CVE. This detection was made possible through Darktrace’s behavioral analysis and anomaly detection, allowing it to recognize unexpected deviations in device behavior without relying on signatures, rules or known IoCs. Combined with its Autonomous Response capability, this allowed for immediate containment of suspicious activity, giving security teams valuable time to investigate and mitigate the threat.

Credit to Signe Zaharka (Principal Cyber Analyst), Emily Megan Lim, (Senior Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

List of IoCs

23.95.123[.]5:666/xmrigCCall/s.exe - URL- JuicyPotato/SweetPotato - high confidence

29274ca90e6dcf5ae4762739fcbadf01- MD5 file hash - JuicyPotato/SweetPotato - high confidence

e007edd4688c5f94a714fee036590a11684d6a3a - SHA-1 file hash - JuicyPotato/SweetPotato -high confidence

3268f269371a81dbdce8c4eedffd8817c1ec2eadec9ba4ab043cb779c2f8a5d2 - SHA-256 file hash - JuicyPotato/SweetPotato -high confidence

abode-dashboard-media.s3.ap-south-1.amazonaws[.]com/nVW2lsYsYnv58 - URL- high confidence

applr-malbbal.s3.ap-northeast-2.amazonaws[.]com/7p3ow2ZH - URL- high confidence

applr-malbbal.s3.ap-northeast-2.amazonaws[.]com/UUTICMm - URL- KrustyLoader - high confidence

beansdeals-static.s3.amazonaws[.]com/UsjKy - URL- high confidence

brandnav-cms-storage.s3.amazonaws[.]com/3S1kc - URL- KrustyLoader - high confidence

bringthenoiseappnew.s3.amazonaws[.]com/pp79zE - URL- KrustyLoader - high confidence

f662135bdd8bf792a941ea222e8a1330 - MD5 file hash- KrustyLoader - high confidence

fa645f33c0e3a98436a0161b19342f78683dbd9d - SHA-1 file hash- KrustyLoader - high confidence

1d26fff4232bc64f9ab3c2b09281d932dd6afb84a24f32d772d3f7bc23d99c60 - SHA-256 file hash- KrustyLoader - high confidence

6900e844f887321f22dd606a6f2925ef - MD5 file hash- KrustyLoader - high confidence

da23dab4851df3ef7f6e5952a2fc9a6a57ab6983 - SHA-1 file hash- KrustyLoader - high confidence

1544d9392eedf7ae4205dd45ad54ec67e5ce831d2c61875806ce4c86412a4344 - SHA-256 file hash- KrustyLoader - high confidence

83a797e5b47ce6e89440c47f6e33fa08 - MD5 file hash - high confidence

a29e8f030db8990c432020441c91e4b74d4a4e16 - SHA-1 file hash - high confidence

72afde58a1bed7697c0aa7fa8b4e3b03 - MD5 file hash- high confidence

fe931adc0531fd1cb600af0c01f307da3314c5c9 - SHA-1 file hash- high confidence

b8e56de3792dbd0f4239b54cfaad7ece3bd42affa4fbbdd7668492de548b5df8 - SHA-256 file hash- KrustyLoader - high confidence

17d65a9d8d40375b5b939b60f21eb06eb17054fc - SHA-1 file hash- KrustyLoader - high confidence

8c8681e805e0ae7a7d1a609efc000c84 - MD5 file hash- KrustyLoader - high confidence

29274ca90e6dcf5ae4762739fcbadf01 - MD5 file hash- KrustyLoader - high confidence

Darktrace Model Detections

Anomalous Connection / CertUtil Requesting Non Certificate

Anomalous Connection / CertUtil to Rare Destination

Anomalous Connection / Powershell to Rare External

Anomalous File / EXE from Rare External Location

Anomalous File / Multiple EXE from Rare External Locations

Anomalous File / Internet Facing System File Download

Anomalous File / Masqueraded File Transfer (Enhanced Monitoring)

Anomalous Server Activity / New User Agent from Internet Facing System

Compliance / CertUtil External Connection

Compromise / High Priority Tunnelling to Bin Services (Enhanced Monitoring)

Compromise / Possible Tunnelling to Bin Services

Device / Initial Attack Chain Activity (Enhanced Monitoring)

Device / Suspicious Domain

Device / Internet Facing Device with High Priority Alert

Device / Large Number of Model Alerts

Device / Large Number of Model Alerts from Critical Network Device (Enhanced Monitoring)

Device / New PowerShell User Agent

Device / New User Agent

Autonomous Response Model Alerts

Antigena / Network / External Threat / Antigena Suspicious File Block

Antigena / Network / Significant Anomaly / Antigena Controlled and Model Alert

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / Significant Anomaly / Antigena Significant Server Anomaly Block

Antigena/ Network / External Threat / Antigena Suspicious File Block

Antigena/ Network / External Threat / Antigena Suspicious File Pattern of Life Block

Antigena/ Network / Significant Anomaly / Antigena Alerts Over Time Block

Antigena/ Network / Significant Anomaly / Antigena Controlled and Model Alert

Antigena/ Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena/ Network / Significant Anomaly / Antigena Significant Server Anomaly Block

Cyber AI Analyst Incidents

Possible HTTP Command and Control

Suspicious File Download

MITRE ATT&CK Mapping

Malware - RESOURCE DEVELOPMENT - T1588.001

PowerShell - EXECUTION - T1059.001

Drive-by Compromise - INITIAL ACCESS - T1189

Ingress Tool Transfer - COMMAND AND CONTROL - T1105

Application Layer Protocol - COMMAND AND CONTROL - T1071

Exploitation of Remote Services - LATERAL MOVEMENT - T1210

Exfiltration Over Unencrypted/Obfuscated Non-C2 Protocol - EXFILTRATION - T1048.003

References

1. https://nvd.nist.gov/vuln/detail/CVE-2025-31324

2. https://www.bleepingcomputer.com/news/security/over-1-200-sap-netweaver-servers-vulnerable-to-actively-exploited-flaw/

3. https://reliaquest.com/blog/threat-spotlight-reliaquest-uncovers-vulnerability-behind-sap-netweaver-compromise/

4. https://onapsis.com/blog/active-exploitation-of-sap-vulnerability-cve-2025-31324/

5. https://www.bleepingcomputer.com/news/security/sap-fixes-suspected-netweaver-zero-day-exploited-in-attacks/

6. https://op-c.net/blog/sap-cve-2025-31324-qilin-breach/

7. https://www.forescout.com/blog/threat-analysis-sap-vulnerability-exploited-in-the-wild-by-chinese-threat-actor/

8. https://blog.eclecticiq.com/china-nexus-nation-state-actors-exploit-sap-netweaver-cve-2025-31324-to-target-critical-infrastructures

9. https://portswigger.net/burp/application-security-testing/oast

10. https://www.picussecurity.com/resource/blog/unc5221-cve-2025-22457-ivanti-connect-secure  

11. https://malpedia.caad.fkie.fraunhofer.de/details/elf.krustyloader

12. https://www.broadcom.com/support/security-center/protection-bulletin/krustyloader-backdoor

13. https://labs.withsecure.com/publications/new-krustyloader-variant-dropped-via-screenconnect-exploit

14. https://blog.eclecticiq.com/china-nexus-threat-actor-actively-exploiting-ivanti-endpoint-manager-mobile-cve-2025-4428-vulnerability

15. https://thehackernews.com/2024/01/chinese-hackers-exploiting-critical-vpn.html

16. https://www.virustotal.com/gui/file/3268f269371a81dbdce8c4eedffd8817c1ec2eadec9ba4ab043cb779c2f8a5d2

17. https://bazaar.abuse.ch/sample/3268f269371a81dbdce8c4eedffd8817c1ec2eadec9ba4ab043cb779c2f8a5d2/

18. https://www.fortinet.com/content/dam/fortinet/assets/analyst-reports/report-juicypotato-hacking-tool-discovered.pdf

19. https://www.manageengine.com/log-management/correlation-rules/detecting-sweetpotato.html

20. https://unit42.paloaltonetworks.com/rare-possible-gelsemium-attack-targets-se-asia/

21. https://assets.kpmg.com/content/dam/kpmg/in/pdf/2023/10/kpmg-ctip-gelsemium-apt-31-oct-2023.pdf

22. https://securityaffairs.com/177522/hacking/experts-warn-of-a-second-wave-of-attacks-targeting-sap-netweaver-bug-cve-2025-31324.html

23. https://www.virustotal.com/gui/file/b8e56de3792dbd0f4239b54cfaad7ece3bd42affa4fbbdd7668492de548b5df8

24. https://www.virustotal.com/gui/file/1d26fff4232bc64f9ab3c2b09281d932dd6afb84a24f32d772d3f7bc23d99c60/detection

25. https://www.virustotal.com/gui/file/1544d9392eedf7ae4205dd45ad54ec67e5ce831d2c61875806ce4c86412a4344/detection

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Signe Zaharka
Principal Cyber Analyst

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April 2, 2026

How Chinese-Nexus Cyber Operations Have Evolved – And What It Means For Cyber Risk and Resilience 

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Cybersecurity has traditionally organized risk around incidents, breaches, campaigns, and threat groups. Those elements still matter—but if we fixate on individual incidents, we risk missing the shaping of the entire ecosystem. Nation‑state–aligned operators are increasingly using cyber operations to establish long-term strategic leverage, not just to execute isolated attacks or short‑term objectives.  

Our latest research, Crimson Echo, shifts the lens accordingly. Instead of dissecting campaigns, malware families, or actor labels as discrete events, the threat research team analyzed Chinese‑nexus activity as a continuum of behaviors over time. That broader view reveals how these operators position themselves within environments: quietly, patiently, and persistently—often preparing the ground long before any recognizable “incident” occurs.  

How Chinese-nexus cyber threats have changed over time

Chinese-nexus cyber activity has evolved in four phases over the past two decades. This ranges from early, high-volume operations in the 1990s and early 2000s to more structured, strategically-aligned activity in the 2010s, and now toward highly adaptive, identity-centric intrusions.  

Today’s phase is defined by scale, operational restraint, and persistence. Attackers are establishing access, evaluating its strategic value, and maintaining it over time. This reflects a broader shift: cyber operations are increasingly integrated into long-term economic and geopolitical strategies. Access to digital environments, specifically those tied to critical national infrastructure, supply chains, and advanced technology, has become a form of strategic leverage for the long-term.  

How Darktrace analysts took a behavioral approach to a complex problem

One of the challenges in analyzing nation-state cyber activity is attribution. Traditional approaches often rely on tracking specific threat groups, malware families, or infrastructure. But these change constantly, and in the case of Chinese-nexus operations, they often overlap.

Crimson Echo is the result of a retrospective analysis of three years of anomalous activity observed across the Darktrace fleet between July 2022 and September 2025. Using behavioral detection, threat hunting, open-source intelligence, and a structured attribution framework (the Darktrace Cybersecurity Attribution Framework), the team identified dozens of medium- to high-confidence cases and analyzed them for recurring operational patterns.  

This long-horizon, behavior-centric approach allows Darktrace to identify consistent patterns in how intrusions unfold, reinforcing that behavioral patterns that matter.  

What the data shows

Several clear trends emerged from the analysis:

  • Targeting is concentrated in strategically important sectors. Across the dataset, 88% of intrusions occurred in organizations classified as critical infrastructure, including transportation, critical manufacturing, telecommunications, government, healthcare, and Information Technology (IT) services.  
  • Strategically important Western economies are a primary focus. The US alone accounted for 22.5% of observed cases, and when combined with major European economies including Germany, Italy, Spain and the UK, over half of all intrusions (55%) were concentrated in these regions.  
  • Nearly 63% of intrusions of intrusions began with the exploitation of internet-facing systems, reinforcing the continued risk posed by externally exposed infrastructure.  

Two models of cyber operations

Across the dataset, Chinese-nexus activity followed two operational models.  

The first is best described as “smash and grab.” These are short-horizon intrusions optimized for speed. Attackers move quickly – often exfiltrating data within 48 hours – and prioritize scale over stealth. The median duration of these compromises is around 10 days. It’s clear they are willing to risk detection for short-term gain.  

The second is “low and slow.” These operations were less prevalent in the dataset, but potentially more consequential. Here, attackers prioritize persistence, establishing durable access through identity systems and legitimate administrative tools, so they can maintain access undetected for months or even years. In one notable case, the actor had fully compromised the environment and established persistence, only to resurface in the environment more than 600 days after. The operational pause underscores both the depth of the intrusion and the actor’s long‑term strategic intent. This suggests that cyber access is a strategic asset to preserve and leverage over time, and we observed these attacks most often inin sectors of the high strategic importance.  

It’s important to note that the same operational ecosystem can employ both models concurrently, selecting the appropriate model based on target value, urgency, intended access. The observation of a “smash and grab” model should not be solely interpreted as a failure of tradecraft, but instead an operational choice likely aligned with objectives. Where “low and slow” operations are optimized for patience, smash and grab is optimized for speed; both seemingly are deliberate operational choices, not necessarily indicators of capability.  

Rethinking cyber risk

For many organizations, cyber risk is still framed as a series of discrete events. Something happens, it is detected and contained, and the organization moves on. But persistent access, particularly in deeply interconnected environments that span cloud, identity-based SaaS and agentic systems, and complex supply chain networks, creates a major ongoing exposure risk. Even in the absence of disruption or data theft, that access can provide insight into operations, dependencies, and strategic decision-making. Cyber risk increasingly resembles long-term competitive intelligence.  

This has impact beyond the Security Operations Center. Organizations need to shift how they think about governance, visibility, and resilience, and treat cyber exposure as a structural business risk instead of an incident response challenge.  

What comes next

The goal of this research is to provide a clearer understanding of how these operations work, so defenders can recognize them earlier and respond more effectively. That includes shifting from tracking indicators to understanding behaviors, treating identity providers as critical infrastructure risks, expanding supplier oversight, investing in rapid containment capabilities, and more.  

Learn more about the findings of Darktrace’s latest research, Crimson Echo: Understanding Chinese-nexus Cyber Operations Through Behavioral Analysis, by downloading the full report and summaries for business leaders, CISOs, and SOC analysts here.  

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April 1, 2026

AI-powered security for a rapidly growing grocery enterprise

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Protecting a complex, fast-growing retail organization

For this multi-banner grocery holding organization, cybersecurity is considered an essential business enabler, protecting operations, growth, and customer trust. The organization’s lean IT team manages a highly distributed environment spanning corporate offices, 100+ stores, distribution centers and  thousands of endpoints, users, and third-party connections.

Mergers and acquisitions fueled rapid growth, but they also introduced escalating complexity that constrained visibility into users, endpoints, and security risks inherited across acquired environments.

Closing critical visibility gaps with limited resources

Enterprise-wide visibility is a top priority for the organization, says the  Vice President of Information Technology. “We needed insights beyond the perimeter into how users and devices were behaving across the organization.”

A security breach that occurred before the current IT leadership joined the company reinforced the urgency and elevated cybersecurity to an executive-level priority with a focus on protecting customer trust. The goal was to build a multi-layered security model that could deliver autonomous, enterprise-wide protection without adding headcount.

Managing cyber risk in M&A

Mergers and acquisitions are central to the grocery holding company’s growth strategy. But each transaction introduces new cyber risk, including inherited network architectures, inconsistent tooling, excessive privileges, and remnants of prior security incidents that were never fully remediated.

“Our M&A targets range from small chains with a single IT person and limited cyber tools to large chains with more developed IT teams, toolsets and instrumentation,” explains the VP of IT. “We needed a fast, repeatable, and reliable way to assess cyber risk before transactions closed.”

AI-driven security built for scale, speed, and resilience

Rather than layering additional point tools onto an already complex environment, the retailer adopted the Darktrace ActiveAI Security Platform™ in 2020 as part of a broader modernization effort to improve resilience, close visibility gaps, and establish a security foundation that could scale with growth.

“Darktrace’s AI-driven approach provided the ideal solution to these challenges,” shares the VP of IT. “It has empowered our organization to maintain a robust security strategy, ensuring the protection of our network and the smooth operation of our business.”

Enterprise-wide visibility into traffic  

By monitoring both north-south and east-west traffic and applying Self-Learning AI, Darktrace develops a dynamic understanding of how users and devices normally behave across locations, roles, and systems.

“Modeling normal behavior across the environment enables us to quickly spot behavior that doesn’t fit. Even subtle changes that could signal a threat but appear legitimate at first glance,” explains the VP of IT.

Real-time threat containment, 24/7

Adopting autonomous response has created operational breathing room for the security team, says the company’s Cybersecurity  Engineer.

“Early on, we enabled full Darktrace autonomous mode and we continue to do so today,” shares the IT Security Architect. “Allowing the technology to act first gives us the time we need to investigate incidents during business hours without putting the business at risk.”

Unified, actionable view of security ecosystem

The grocery retailer integrated Darktrace with its existing security ecosystem of firewalls, vulnerability management tools, and endpoint detection and response, and the VP of IT described the adoption process as “exceptionally smooth.”

The team can correlate enterprise-wide security data for a unified and actionable picture of all activity and risk. Using this “single pane of glass” approach, the retailer trains Level 1 and Level 2 operations staff to assist with investigations and user follow-ups, effectively extending the reach of the security function without expanding headcount.

From reactive defense to security at scale

With Darktrace delivering continuous visibility, autonomous containment, and integrated security workflows, the organization has strengthened its cybersecurity posture while improving operational efficiency. The result is a security model that not only reduces risk, but also supports growth, resilience, and informed decision-making at the business level.

Faster detection, faster resolution

With autonomous detection and response, the retailer can immediately contain risk while analysts investigate and validate activity. With this approach, the company can maintain continuous protection even outside business hours and reduce the chance of lateral spread across systems or locations.

Enterprise-grade protection with a lean team

From cloud environments to clients to SaaS collaboration tools, Darktrace provides holistic autonomous AI defense, processing petabytes of the organization’s network traffic and investigating millions of individual events that could be indicative of a wider incident.

Today, Darktrace autonomously conducts the majority of all investigations on behalf of the IT team, escalating only a tiny fraction for analyst review. The impact has been profound, freeing analysts from endless alerts and hours of triage so they can focus on more valuable, proactive, and gratifying work.

“From an operational perspective, Darktrace gives us time back,” says the Cybersecurity Engineer. More importantly, says the VP of IT, “it gives us peace of mind that we’re protected even if we’re not actively monitoring every alert.”

A strategic input for M&A decision-making

One of the most strategic outcomes has been the role of cybersecurity on M&A. 90 days prior to closing a transaction, the security team uses Darktrace alongside other tools to perform a cyber risk assessment of the potential acquisition. “Our approach with Darktrace has consistently identified gaps and exposed risks,” says the VP of IT, including:

  • Remnants of previous incidents that were never fully remediated
  • Network configurations with direct internet exposure
  • Excessive administrative privileges in Active Directory or on critical hosts

While security findings may not alter deal timelines, the VP of IT says they can have enormous business implications. “With early visibility into these risks, we can reduce exposure to inherited cyber threats, strengthen our position during negotiations, and establish clear remediation requirements.”

A security strategy built to evolve with the business

As the holding group expands its cloud footprint, it will extend Darktrace protections into Azure, applying the same AI-driven visibility and autonomous response to cloud workloads. The VP of IT says Darktrace's evolving capabilities will be instrumental in addressing the organization’s future cybersecurity needs and ability to adapt to the dynamic nature of cloud security.

“With Darktrace’s AI-driven approach, we have moved beyond reactive defense, establishing a resilient security foundation for confident expansion and modernization.”

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