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July 4, 2024

A Busy Agenda: Darktrace's Detection of Qilin Ransomware as a Service Operator

This blog breaks down how Darktrace detected and analyzed Qilin, a Ransomware-as-a-Service group behind recent high-impact attacks. You’ll see how Qilin affiliates customize attacks with flexible encryption, process termination, and double-extortion techniques, as well as why its cross-platform builds in Rust and Golang make it especially evasive. Darktrace highlights three real-world cases where its AI identified likely Qilin activity across customer environments, offering insights into how behavioral detection can spot novel ransomware before disruption occurs. Readers will gain a clear view of Qilin’s toolkit, tactics, and how self-learning defense adapts to these evolving threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Alexandra Sentenac
Cyber Analyst
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04
Jul 2024

What is Qilin Ransomware and what's its impact?

Qilin ransomware has recently dominated discussions across the cyber security landscape following its deployment in an attack on Synnovis, a UK-based medical laboratory company. The ransomware attack ultimately affected patient services at multiple National Health Service (NHS) hospitals that rely on Synnovis diagnostic and pathology services. Qilin’s origins, however, date back further to October 2022 when the group was observed seemingly posting leaked data from its first known victim on its Dedicated Leak Site (DLS) under the name Agenda[1].

The Darktrace Threat Research team investigated network artifacts related to Qilin and identified three probable cases of the ransomware across the Darktrace customer base between June 2022 and May 2024.

How Qilin Ransowmare Operates as RaaS

Qilin operates as a Ransomware-as-a-Service (RaaS) that employs double extortion tactics, whereby harvested data is exfiltrated and threatened of publication on the group's DLS, which is hosted on Tor. Qilin ransomware has samples written in both the Golang and Rust programming languages, making it compilable with various operating systems, and is highly customizable.

Techniques Qilin Ransomware uses to avoid detection

When building Qilin ransomware variants to be used on their target(s), affiliates can configure settings such as:

  • Encryption modes (skip-step, percent, or speed)
  • File extensions, directories, or processes to exclude
  • Unique company IDs used as extensions on encrypted files
  • Services or processes to terminate during execution [1] [2].
  • Trend Micro analysts, who were the first to discover Qilin samples in August 2022, when the name "Agenda" was still used in ransom notes, found that each analyzed sample was customized for the intended victims and that "unique company IDs were used as extensions of encrypted files" [3]. This information is configurable from within the Qilin's affiliate panel's 'Targets' section, shown below.

    Qilin's affiliate panel and branding

    The panel's background image features the eponym Chinese legendary chimerical creature Qilin (pronounced “Ke Lin”). Despite this Chinese mythology reference, Russian language was observed being used by a Qilin operator in an underground forum post aimed at hiring affiliates and advertising their RaaS operation[2].

    Figure 1: Qilin ransomware’s affiliate panel.

    Qilin’s affiliate payment model

    Qilin's RaaS program purportedly has an attractive affiliates' payment structure,

    • Affiliates earn 80% of ransom payments under USD 3 million
    • Affiliates earn 85% of ransom payments above USD 3 million [2]

    Publication of stolen data and ransom payment negotiations are purportedly handled by Qilin operators. Qilin affiliates have been known to target companies located around the world and within a variety of industries, including critical sectors such as healthcare and energy.

    Qilin target industries and victims

    As Qilin is a RaaS operation, the choice of targets does not necessarily reflect Qilin operators' intentions, but rather that of its affiliates.  

    Similarly, the tactics, techniques, procedures (TTPs) and indicators of compromise (IoC) identified by Darktrace are associated with the given affiliate deploying Qilin ransomware for their own purpose, rather than TTPs and IoCs of the Qilin group. Likewise, initial vectors of infection may vary from affiliate to affiliate.

    Previous studies show that initial access to networks were gained via spear phishing emails or by leveraging exposed applications and interfaces.

    Differences have been observed in terms of data exfiltration and potential C2 external endpoints, suggesting the below investigations are not all related to the same group or actor(s).

    [related-resource]

    Darktrace’s threat research investigation

    Qlin ransomware attack breakdown

    June 2022: Qilin ransomware attack exploiting VPN and SCCM servers

    Key findings:

    • Initial access: VPN and compromised admin account
    • Lateral movement: SCCM and VMware ESXi hosts
    • Malware observed: SystemBC, Tofsee
    • Ransom notes: Linked to Qilin naming conventions
    • Darktrace visibility: Analysts worked with customer via Ask the Expert (ATE) to expand coverage, revealing unusual scanning, rare external connections, and malware indicators tied to Qilin

    Full story:

    Darktrace first detected an instance of Qilin ransomware back in June 2022, when an attacker was observed successfully accessing a customer’s Virtual Private Network (VPN) and compromising an administrative account, before using RDP to gain access to the customer’s Microsoft System Center Configuration Manager (SCCM) server.

    From there, an attack against the customer's VMware ESXi hosts was launched. Fortunately, a reboot of their virtual machines (VM) caught the attention of the security team who further uncovered that custom profiles had been created and remote scripts executed to change root passwords on their VM hosts. Three accounts were found to have been compromised and three systems encrypted by ransomware.  

    Unfortunately, Darktrace was not configured to monitor the affected subnets at the time of the attack. Despite this, the customer was able to work directly with Darktrace analysts via the Ask the Expert (ATE) service to add the subnets in question to Darktrace’s visibility, allowing it to monitor for any further unusual behavior.

    Once visibility over the compromised SCCM server was established, Darktrace observed:

    • A series of unusual network scanning activities  
    • The use of Kali (a Linux distribution designed for digital forensics and penetration testing).
    • Connections to multiple rare external hosts. Many of which were using the “[.]ru” Top Level Domain (TLD).

    One of the external destinations the server was attempting to connect was found to be related to SystemBC, a malware that turns infected hosts into SOCKS5 proxy bots and provides command-and-control (C2) functionality.

    Additionally, the server was observed making external connections over ports 993 and 143 (typically associated with the use of the Interactive Message Access Protocol (IMAP) to multiple rare external endpoints. This was likely due to the presence of Tofsee malware on the device.

    After the compromise had been contained, Darktrace identified several ransom notes following the naming convention “README-RECOVER-<extension/company_id>.txt”” on the network. This naming convention, as well as the similar “<company_id>-RECOVER-README.txt” have been referenced by open-source intelligence (OSINT) providers as associated with Qilin ransom notes[5] [6] [7].

    April 2023: Manufacturing sector breach with large-scale exfiltration

    Key findings:

    • Initial access & movement: Extensive scanning and lateral movement via SMB, RDP, and WMI
    • Credential abuse: Use of default credentials (admin, administrator)
    • Malware/Indicators: Evidence of Cobalt Strike; suspicious WebDAV user agent and JA3 fingerprint
    • Data exfiltration: ~30 GB stolen via SSL to MEGA cloud storage
    • Darktrace analysis: Detected anomalous SMB and DCE-RPC traffic from domain controller, high-volume RDP activity, and rare external connectivity to IPs tied to command-and-control (C2). Confirmed ransom notes followed Qilin naming conventions.

    Full story:

    The next case of Qilin ransomware observed by Darktrace took place in April 2023 on the network of a customer in the manufacturing sector in APAC. Unfortunately for the customer in this instance, Darktrace's Autonomous Response was not active on their environment and no autonomous actions were taken to contain the compromise.

    Over the course of two days, Darktrace identified a wide range of malicious activity ranging from extensive initial scanning and lateral movement attempts to the writing of ransom notes that followed the aforementioned naming convention (i.e., “README-RECOVER-<extension/company_id>.txt”).

    Darktrace observed two affected devices attempting to move laterally through the SMB, DCE-RPC and RDP network protocols. Default credentials (e.g., UserName, admin, administrator) were also observed in the large volumes of SMB sessions initiated by these devices. One of the target devices of these SMB connections was a domain controller, which was subsequently seen making suspicious WMI requests to multiple devices over DCE-RPC and enumerating SMB shares by binding to the ‘server service’ (srvsvc) named pipe to a high number of internal devices within a short time frame. The domain controller was further detected establishing an anomalously high number of connections to several internal devices, notably using the RDP administrative protocol via a default admin cookie.  

    Repeated connections over the HTTP and SSL protocol to multiple newly observed IPs located in the 184.168.123.0/24 range were observed, indicating C2 connectivity.  WebDAV user agent and a JA3 fingerprint potentially associated with Cobalt Strike were notably observed in these connections. A few hours later, Darktrace detected additional suspicious external connections, this time to IPs associated with the MEGA cloud storage solution. Storage solutions such as MEGA are often abused by attackers to host stolen data post exfiltration. In this case, the endpoints were all rare for the network, suggesting this solution was not commonly used by legitimate users. Around 30 GB of data was exfiltrated over the SSL protocol.

    Darktrace did not observe any encryption-related activity on this customer’s network, suggesting that encryption may have taken place locally or within network segments not monitored by Darktrace.

    May 2024: US enterprise compromise

    Key findings:

    • Initial access & movement: Abuse of administrative and default credentials; lateral movement via DCE-RPC and RDP
    • Malware/Indicators: Suspicious executables (‘a157496.exe’, ‘83b87b2.exe’); abuse of RPC service LSM_API_service
    • Data exfiltration: Large amount of data exfiltrated via FTP and other channels to rare external endpoint (194.165.16[.]13)
    • C2 communications: HTTP/SSL traffic linked to Cobalt Strike, including PowerShell request for sihost64.dll
    • Darktrace analysis: Flagged unusual SMB writes, malicious file transfers, and large-scale exfiltration as highly anomalous. Confirmed widespread encryption activity targeting numerous devices and shares.

    Full story:

    The most recent instance of Qilin observed by Darktrace took place in May 2024 and involved a customer in the US.

    In this case, Darktrace initially detected affected devices using unusual administrative and default credentials. Then Darktrace observed additional Internal systems conducting abnormal activity such as:

    • Making extensive suspicious DCE-RPC requests to a range of internal locations
    • Performing network scanning
    • Making unusual internal RDP connections
    • And transferring suspicious executable files like 'a157496.exe' and '83b87b2.exe'.  

    SMB writes of the file "LSM_API_service" were also observed, activity which was considered 100% unusual by Darktrace; this is an RPC service that can be abused to enumerate logged-in users and steal their tokens. Various repeated connections likely representative of C2 communications were detected via both HTTP and SSL to rare external endpoints linked in OSINT to Cobalt Strike use. During these connections, HTTP GET requests for the following URIs were observed:

    /asdffHTTPS

    /asdfgdf

    /asdfgHTTP

    /download/sihost64.dll

    Notably, this included a GET request a DLL file named "sihost64.dll" from a domain controller using PowerShell.  

    Over 102 GB of data may have been transferred to another previously unseen endpoint, 194.165.16[.]13, via the unencrypted File Transfer Protocol (FTP). Additionally, many non-FTP connections to the endpoint could be observed, over which more than 783 GB of data was exfiltrated. Regarding file encryption activity, a wide range of destination devices and shares were targeted.

    Figure 2: Advanced Search graph displaying the total volume of data transferred over FTP to a malicious IP.

    During investigations, Darktrace’s Threat Research team identified an additional customer, also based in the United States, where similar data exfiltration activity was observed in April 2024. Although no indications of ransomware encryption were detected on the network, multiple similarities were observed with the case discussed just prior. Notably, the same exfiltration IP and protocol (194.165.16[.]13 and FTP, respectively) were identified in both cases. Additional HTTP connectivity was further observed to another IP using a self-signed certificate (i.e., CN=ne[.]com,OU=key operations,O=1000,L=,ST=,C=KM) located within the same ASN (i.e., AS48721 Flyservers S.A.). Some of the URIs seen in the GET requests made to this endpoint were the same as identified in that same previous case.

    Information regarding another device also making repeated connections to the same IP was described in the second event of the same Cyber AI Analyst incident. Following this C2 connectivity, network scanning was observed from a compromised domain controller, followed by additional reconnaissance and lateral movement over the DCE-RPC and SMB protocols. Darktrace again observed SMB writes of the file "LSM_API_service", as in the previous case, activity which was also considered 100% unusual for the network. These similarities suggest the same actor or affiliate may have been responsible for activity observed, even though no encryption was observed in the latter case.

    Figure 3: First event of the Cyber AI Analyst investigation following the compromise activity.

    According to researchers at Microsoft, some of the IoCs observed on both affected accounts are associated with Pistachio Tempest, a threat actor reportedly associated with ransomware distribution. The Microsoft threat actor naming convention uses the term "tempest" to reference criminal organizations with motivations of financial gain that are not associated with high confidence to a known non-nation state or commercial entity. While Pistachio Tempest’s TTPs have changed over time, their key elements still involve ransomware, exfiltration, and extortion. Once they've gained access to an environment, Pistachio Tempest typically utilizes additional tools to complement their use of Cobalt Strike; this includes the use of the SystemBC RAT and the SliverC2 framework, respectively. It has also been reported that Pistacho Tempest has experimented with various RaaS offerings, which recently included Qilin ransomware[4].

    Conclusion

    Qilin is a RaaS group that has gained notoriety recently due to high-profile attacks perpetrated by its affiliates. Despite this, the group likely includes affiliates and actors who were previously associated with other ransomware groups. These individuals bring their own modus operandi and utilize both known and novel TTPs and IoCs that differ from one attack to another.

    Darktrace’s anomaly-based technology is inherently threat-agnostic, treating all RaaS variants equally regardless of the attackers’ tools and infrastructure. Deviations from a device’s ‘learned’ pattern of behavior during an attack enable Darktrace to detect and contain potentially disruptive ransomware attacks.

    [related-resource]

    Credit to: Alexandra Sentenac, Emma Foulger, Justin Torres, Min Kim, Signe Zaharka for their contributions.

    References

    [1] https://www.sentinelone.com/anthology/agenda-qilin/  

    [2] https://www.group-ib.com/blog/qilin-ransomware/

    [3] https://www.trendmicro.com/en_us/research/22/h/new-golang-ransomware-agenda-customizes-attacks.html

    [4] https://www.microsoft.com/en-us/security/security-insider/pistachio-tempest

    [5] https://www.trendmicro.com/en_us/research/22/h/new-golang-ransomware-agenda-customizes-attacks.html

    [6] https://www.bleepingcomputer.com/forums/t/790240/agenda-qilin-ransomware-id-random-10-char;-recover-readmetxt-support/

    [7] https://github.com/threatlabz/ransomware_notes/tree/main/qilin

    Darktrace Model Detections

    Internal Reconnaissance

    Device / Suspicious SMB Scanning Activity

    Device / Network Scan

    Device / RDP Scan

    Device / ICMP Address Scan

    Device / Suspicious Network Scan Activity

    Anomalous Connection / SMB Enumeration

    Device / New or Uncommon WMI Activity

    Device / Attack and Recon Tools

    Lateral Movement

    Device / SMB Session Brute Force (Admin)

    Device / Large Number of Model Breaches from Critical Network Device

    Device / Multiple Lateral Movement Model Breaches

    Anomalous Connection / Unusual Admin RDP Session

    Device / SMB Lateral Movement

    Compliance / SMB Drive Write

    Anomalous Connection / New or Uncommon Service Control

    Anomalous Connection / Anomalous DRSGetNCChanges Operation

    Anomalous Server Activity / Domain Controller Initiated to Client

    User / New Admin Credentials on Client

    C2 Communication

    Anomalous Server Activity / Outgoing from Server

    Anomalous Connection / Multiple Connections to New External TCP Port

    Anomalous Connection / Anomalous SSL without SNI to New External

    Anomalous Connection / Rare External SSL Self-Signed

    Device / Increased External Connectivity

    Unusual Activity / Unusual External Activity

    Compromise / New or Repeated to Unusual SSL Port

    Anomalous Connection / Multiple Failed Connections to Rare Endpoint

    Device / Suspicious Domain

    Device / Increased External Connectivity

    Compromise / Sustained SSL or HTTP Increase

    Compromise / Botnet C2 Behaviour

    Anomalous Connection / POST to PHP on New External Host

    Anomalous Connection / Multiple HTTP POSTs to Rare Hostname

    Anomalous File / EXE from Rare External Location

    Exfiltration

    Unusual Activity / Enhanced Unusual External Data Transfer

    Anomalous Connection / Data Sent to Rare Domain

    Unusual Activity / Unusual External Data Transfer

    Anomalous Connection / Uncommon 1 GiB Outbound

    Unusual Activity / Unusual External Data to New Endpoint

    Compliance / FTP / Unusual Outbound FTP

    File Encryption

    Compromise / Ransomware / Suspicious SMB Activity

    Anomalous Connection / Sustained MIME Type Conversion

    Anomalous File / Internal / Additional Extension Appended to SMB File

    Compromise / Ransomware / Possible Ransom Note Write

    Compromise / Ransomware / Possible Ransom Note Read

    Anomalous Connection / Suspicious Read Write Ratio

    IoC List

    IoC – Type – Description + Confidence

    93.115.25[.]139 IP C2 Server, likely associated with SystemBC

    194.165.16[.]13 IP Probable Exfiltration Server

    91.238.181[.]230 IP C2 Server, likely associated with Cobalt Strike

    ikea0[.]com Hostname C2 Server, likely associated with Cobalt Strike

    lebondogicoin[.]com Hostname C2 Server, likely associated with Cobalt Strike

    184.168.123[.]220 IP Possible C2 Infrastructure

    184.168.123[.]219 IP Possible C2 Infrastructure

    184.168.123[.]236 IP Possible C2 Infrastructure

    184.168.123[.]241 IP Possible C2 Infrastructure

    184.168.123[.]247 IP Possible C2 Infrastructure

    184.168.123[.]251 IP Possible C2 Infrastructure

    184.168.123[.]252 IP Possible C2 Infrastructure

    184.168.123[.]229 IP Possible C2 Infrastructure

    184.168.123[.]246 IP Possible C2 Infrastructure

    184.168.123[.]230 IP Possible C2 Infrastructure

    gfs440n010.userstorage.me ga.co[.]nz Hostname Possible Exfiltration Server. Not inherently malicious; associated with MEGA file storage.

    gfs440n010.userstorage.me ga.co[.]nz Hostname Possible Exfiltration Server. Not inherently malicious; associated with MEGA file storage.

    Get the latest insights on emerging cyber threats

    This report explores the latest trends shaping the cybersecurity landscape and what defenders need to know in 2025

    Inside the SOC
    Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
    Written by
    Alexandra Sentenac
    Cyber Analyst

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    January 12, 2026

    Maduro Arrest Used as a Lure to Deliver Backdoor

    maduro arrest used as lure to deliver backdoorDefault blog imageDefault blog image

    Introduction

    Threat actors frequently exploit ongoing world events to trick users into opening and executing malicious files. Darktrace security researchers recently identified a threat group using reports around the arrest of Venezuelan President Nicolàs Maduro on January 3, 2025, as a lure to deliver backdoor malware.

    Technical Analysis

    While the exact initial access method is unknown, it is likely that a spear-phishing email was sent to victims, containing a zip archive titled “US now deciding what’s next for Venezuela.zip”. This file included an executable named “Maduro to be taken to New York.exe” and a dynamic-link library (DLL), “kugou.dll”.  

    The binary “Maduro to be taken to New York.exe” is a legitimate binary (albeit with an expired signature) related to KuGou, a Chinese streaming platform. Its function is to load the DLL “kugou.dll” via DLL search order. In this instance, the expected DLL has been replaced with a malicious one with the same name to load it.  

    DLL called with LoadLibraryW.
    Figure 1: DLL called with LoadLibraryW.

    Once the DLL is executed, a directory is created C:\ProgramData\Technology360NB with the DLL copied into the directory along with the executable, renamed as “DataTechnology.exe”. A registry key is created for persistence in “HKCU\Software\Microsoft\Windows\CurrentVersion\Run\Lite360” to run DataTechnology.exe --DATA on log on.

     Registry key added for persistence.
    Figure 2. Registry key added for persistence.
    Folder “Technology360NB” created.
    Figure 3: Folder “Technology360NB” created.

    During execution, a dialog box appears with the caption “Please restart your computer and try again, or contact the original author.”

    Message box prompting user to restart.
    Figure 4. Message box prompting user to restart.

    Prompting the user to restart triggers the malware to run from the registry key with the command --DATA, and if the user doesn't, a forced restart is triggered. Once the system is reset, the malware begins periodic TLS connections to the command-and-control (C2) server 172.81.60[.]97 on port 443. While the encrypted traffic prevents direct inspection of commands or data, the regular beaconing and response traffic strongly imply that the malware has the ability to poll a remote server for instructions, configuration, or tasking.

    Conclusion

    Threat groups have long used geopolitical issues and other high-profile events to make malicious content appear more credible or urgent. Since the onset of the war in Ukraine, organizations have been repeatedly targeted with spear-phishing emails using subject lines related to the ongoing conflict, including references to prisoners of war [1]. Similarly, the Chinese threat group Mustang Panda frequently uses this tactic to deploy backdoors, using lures related to the Ukrainian war, conventions on Tibet [2], the South China Sea [3], and Taiwan [4].  

    The activity described in this blog shares similarities with previous Mustang Panda campaigns, including the use of a current-events archive, a directory created in ProgramData with a legitimate executable used to load a malicious DLL and run registry keys used for persistence. While there is an overlap of tactics, techniques and procedures (TTPs), there is insufficient information available to confidently attribute this activity to a specific threat group. Users should remain vigilant, especially when opening email attachments.

    Credit to Tara Gould (Malware Research Lead)
    Edited by Ryan Traill (Analyst Content Lead)

    Indicators of Compromise (IoCs)

    172.81.60[.]97
    8f81ce8ca6cdbc7d7eb10f4da5f470c6 - US now deciding what's next for Venezuela.zip
    722bcd4b14aac3395f8a073050b9a578 - Maduro to be taken to New York.exe
    aea6f6edbbbb0ab0f22568dcb503d731  - kugou.dll

    References

    [1] https://cert.gov.ua/article/6280422  

    [2] https://www.ibm.com/think/x-force/hive0154-mustang-panda-shifts-focus-tibetan-community-deploy-pubload-backdoor

    [3] https://www.ibm.com/think/x-force/hive0154-targeting-us-philippines-pakistan-taiwan

    [4] https://www.ibm.com/think/x-force/hive0154-targeting-us-philippines-pakistan-taiwan

    Continue reading
    About the author
    Tara Gould
    Malware Research Lead

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    January 9, 2026

    Under Medusa’s Gaze: How Darktrace Uncovers RMM Abuse in Ransomware Campaigns

    madusa ransomwareDefault blog imageDefault blog image

    What is Medusa Ransomware in 2025?

    In 2025, the Medusa Ransomware-as-a-Service (RaaS) emerged as one of the top 10 most active ransomware threat actors [1]. Its growing impact prompted a joint advisory from the US Cybersecurity and Infrastructure Security Agency (CISA) and the Federal Bureau of Investigation (FBI) [3]. As of January 2026, more than 500 organizations have fallen victim to Medusa ransomware [2].

    Darktrace previously investigated Medusa in a 2024 blog, but the group’s rapid expansion and new intelligence released in late 2025 has lead Darktrace’s Threat Research team to  investigate further. Recent findings include Microsoft’s research on Medusa actors exploiting a vulnerability in Fortra’s GoAnywhere MFT License Servlet (CVE-2025-10035)[4] and Zencec’s report on Medusa’s abuse of flaws in SimpleHelp’s remote support software (CVE-2024-57726, CVE-2024-57727, CVE-2024-57728) [5].

    Reports vary on when Medusa first appeared in the wild. Some sources mention June 2021 as the earliest sightings, while others point to late 2022, when its developers transitioned to the RaaS model, as the true beginning of its operation [3][11].

    Madusa Ransomware history and background

    The group behind Medusa is known by several aliases, including Storm-1175 and Spearwing [4] [7]. Like its mythological namesake, Medusa has many “heads,” collaborating with initial access brokers (IABs) and, according to some evidence, affiliating with Big Game Hunting (BGH) groups such as Frozen Spider, as well as the cybercriminal group UNC7885 [3][6][13].

    Use of Cyrillic in its scripts, activity on Russian-language cybercrime forums, slang unique to Russian criminal subcultures, and avoidance of targets in Commonwealth of Independent States (CIS) countries suggest that Medusa operates from Russia or an allied state [11][12].

    Medusa ransomware should not be confused with other similarly named malware, such as the Medusa Android Banking Trojan, the Medusa Botnet/Medusa Stealer, or MedusaLocker ransomware. It is easily distinguishable from these variants because it appends the extension .MEDUSA to encrypted files and drops the ransom note !!!READ_ME_MEDUSA!!!.txt on compromised systems [8].

    Who does Madusa Ransomware target?

    The group appears to show little restraint, indiscriminately attacking organizations across all sectors, including healthcare, and is known to employ triple extortion tactics whereby sensitive data is encrypted, victims are threatened with data leaks, and additional pressure is applied through DDoS attacks or contacting the victim’s customers, rather than the more common double extortion model [13].

    Madusa Ransomware TTPs

    To attain initial access, Medusa actors typically purchase access to already compromised devices or accounts via IABs that employ phishing, credential stuffing, or brute-force attacks, and also target vulnerable or misconfigured Internet-facing systems.

    In addition to the GoAnywhere MFT and SimpleHelp RMM flaws, other vulnerabilities exploited in Medusa attacks include ConnectWise ScreenConnect RMM (CVE-2024-1709), Microsoft Exchange Server (CVE-2021-34473, also known as ProxyShell), and Fortinet Enterprise Management Servers (CVE-2023-48788) [18][19][20][21][24][25].

    Darktrace’s Coverage of Medusa Ransomware

    Between December 2023 and November 2025, Darktrace observed multiple cases of file encryption related to Medusa ransomware across its customer base. When enabled, Darktrace’s Autonomous Response capability intervened early in the attack chain, blocking malicious activity before file encryption could begin.

    Some of the affected were based in Europe, the Middle East and Africa (EMEA), others in the Americas (AMS), and the remainder in the Asia-Pacific and Japan region. The most impacted sectors were financial services and the automotive industry, followed by healthcare, and finally organizations in arts, entertainment and recreation, ICT, and manufacturing.

    Remote Monitoring and Management (RMM) tool abuse

    In most customer environments where Medusa file encryption attempts were observed, and in one case where the compromise was contained before encryption, unusual external HTTP connections associated with JWrapper were also detected. JWrapper is a legitimate tool designed to simplify the packaging, distribution, and management of Java applications, enabling the creation of executables that run across different operating systems. Many of the destination IP addresses involved in this activity were linked to SimpleHelp servers or associated with Atera.

    Medusa actors appear to favor RMM tools such as SimpleHelp. Unpatched or misconfigured SimpleHelp RMM servers can serve as an initial access vector to the victims’ infrastructure.  After gaining access to SimpleHelp management servers, the threat actors edit server configuration files to redirect existing SimpleHelp RMM agents to communicate with unauthorized servers under their control.

    The SimpleHelp tool is not only used for command-and-control (C2) and enabling persistence but is also observed during lateral movement within the network, downloading additional attack tools, data exfiltration, and even ransomware binary execution. Other legitimate remote access tools abused by Medusa in a similar manner to evade detection include Atera, AnyDesk, ScreenConnect, eHorus, N-able, PDQ Deploy/Inventory, Splashtop, TeamViewer, NinjaOne, Navicat, and MeshAgent [4][5][15][16][17].

    Data exfiltration

    Another correlation among Darktrace customers affected by Medusa was observed during the data exfiltration phase. In several environments, data was exfiltrated to the endpoints erp.ranasons[.]com or pruebas.pintacuario[.]mx (143.110.243[.]154, 144.217.181[.]205) over ports 443, 445, and 80. erp.ranasons[.]com was seemingly active between November 2024 and September 2025, while pruebas.pintacuario[.]mx was seen from November 2024 to March 2025. Evidence suggests that pruebas.pintacuario[.]mx previously hosted a SimpleHelp server [22][23].

    Apart from RMM tools, Medusa is also known to use Rclone and Robocopy for data exfiltration [3][19]. During one Medusa compromise detected in mid-2024, the customer’s data was exfiltrated to external destinations associated with the Ngrok proxy service using an SSH-2.0-rclone client.

    Medusa Compromise Leveraging SimpleHelp

    In Q4 2025, Darktrace assisted a European company impacted by Medusa ransomware. The organization had partial Darktrace / NETWORK coverage and had configured Darktrace’s Autonomous Response capability to require manual confirmation for all actions. Despite these constraints, data received through the customer’s security integration with CrowdStrike Falcon enabled Darktrace analysts to reconstruct the attack chain, although the initial access vector remains unclear due to limited visibility.

    In late September 2025, a device out of the scope of Darktrace's visibility began scanning the network and using RDP, NTLM/SMB, DCE_RPC, and PowerShell for lateral movement.

    CrowdStrike “Defense Evasion: Disable or Modify Tools” alerts related to a suspicious driver (c:\windows\[0-9a-b]{4}.exe) and a PDQ Deploy executable (share=\\<device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\[0-9a-b]{4}.exe) suggest that the attackers used the Bring Your Own Vulnerable Driver (BYOVD) technique to terminate antivirus processes on network devices, leveraging tools such as KillAV or AbyssWorker along with the PDQ Software Deployment solution [19][26].

    A few hours later, Darktrace observed the same device that had scanned the network writing Temp\[a-z]{2}.exe over SMB to another device on the same subnet. According to data from the CrowdStrike alert, this executable was linked to an RMM application located at C:\Users\<compromised_user>\Documents\[a-z]{2}.exe. The same compromised user account later triggered a CrowdStrike “Command and Control: Remote Access Tools” alert when accessing C:\ProgramData\JWrapper-Remote Access\JWrapper-Remote Access Bundle-[0-9]{11}\JWrapperTemp-[0-9]{10}-[0-9]{1}-app\bin\windowslauncher.exe [27].

    An executable file associated with the SimpleHelp RMM tool being written to other devices using the SMB protocol, as detected by Darktrace.
    Figure 1: An executable file associated with the SimpleHelp RMM tool being written to other devices using the SMB protocol, as detected by Darktrace.

    Soon after, the destination device and multiple other network devices began establishing connections to 31.220.45[.]120 and 213.183.63[.]41, both of which hosted malicious SimpleHelp RMM servers. These C2 connections continued for more than 20 days after the initial compromise.

    CrowdStrike integration alerts for the execution of robocopy . "c:\windows\\" /COPY:DT /E /XX /R:0 /W:0 /NP /XF RunFileCopy.cmd /IS /IT commands on several Windows servers, suggested that this utility was likely used to stage files in preparation for data exfiltration [19].

    Around two hours later, Darktrace detected another device connecting to the attacker’s SimpleHelp RMM servers. This internal server had ‘doc’ in its hostname, indicating it was likely a file server. It was observed downloading documents from another internal server over SMB and uploading approximately 70 GiB of data to erp.ranasons[.]com (143.110.243[.]154:443).

    Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.
    Figure 2: Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.

    Darktrace’s Cyber AI Analyst autonomously investigated the unusual connectivity, correlating the separate C2 and data exfiltration events into a single incident, providing greater visibility into the ongoing attack.

    Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.
    Figure 3: Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.
    The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).
    Figure 4: The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).

    One of the devices connecting to the attacker's SimpleHelp RMM servers was also observed downloading 35 MiB from [0-9]{4}.filemail[.]com. Filemail, a legitimate file-sharing service, has reportedly been abused by Medusa actors to deliver additional malicious payloads [11].

    A device controlled remotely via SimpleHelp downloading additional tooling from the Filemail file-sharing service.
    Figure 5: A device controlled remotely via SimpleHelp downloading additional tooling from the Filemail file-sharing service.

    Finally, integration alerts related to the ransomware binary, such as c:\windows\system32\gaze.exe and <device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\gaze.exe, along with “!!!READ_ME_MEDUSA!!!.txt” ransom notes were observed on network devices. This indicates that file encryption in this case was most likely carried out directly on the victim hosts rather than via the SMB protocol [3].

    Conclusion

    Threat actors, including nation-state actors and ransomware groups like Medusa, have long abused legitimate commercial RMM tools, typically used by system administrators for remote monitoring, software deployment, and device configuration, instead of relying on remote access trojans (RATs).

    Attackers employ existing authorized RMM tools or install new remote administration software to enable persistence, lateral movement, data exfiltration, and ingress tool transfer. By mimicking legitimate administrative behavior, RMM abuse enables attackers to evade detection, as security software often implicitly trusts these tools, allowing attackers to bypass traditional security controls [28][29][30].

    To mitigate such risks, organizations should promptly patch publicly exposed RMM servers and adopt anomaly-based detection solutions, like Darktrace / NETWORK, which can distinguish legitimate administrative activity from malicious behavior, applying rapid response measures through its Autonomous Response capability to stop attacks in their tracks.

    Darktrace delivers comprehensive network visibility and Autonomous Response capabilities, enabling real-time detection of anomalous activity and rapid mitigation, even if an organization fall under Medusa’s gaze.

    Credit to Signe Zaharka (Principal Cyber Analyst) and Emma Foulger (Global Threat Research Operations Lead

    Edited by Ryan Traill (Analyst Content Lead)

    Appendices

    List of Indicators of Compromise (IoCs)

    IoC - Type - Description + Confidence + Time Observed

    185.108.129[.]62 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - March 7, 2023

    185.126.238[.]119 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 26-27, 2024

    213.183.63[.]41 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 28, 2024 - Sep 30, 2025

    213.183.63[.]42 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - July 4 -9 , 2024

    31.220.45[.]120 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - September 12 - Oct 20 , 2025

    91.92.246[.]110 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - May 24, 2024

    45.9.149[.]112:15330 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 21, 2024

    89.36.161[.]12 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 26-28, 2024

    193.37.69[.]154:7070 IP address Suspicious RU IP seen on a device being controlled via SimpleHelp and exfiltrating data to a Medusa related endpoint - September 30 - October 20, 2025

    erp.ranasons[.]com·143.110.243[.]154 Hostname Data exfiltration destination - November 27, 2024 - September 30, 2025

    pruebas.pintacuario[.]mx·144.217.181[.]205 - Hostname Data exfiltration destination - November 27, 2024  -  March 26, 2025

    lirdel[.]com · 44.235.83[.]125/a.msi (1b9869a2e862f1e6a59f5d88398463d3962abe51e19a59) File & hash Atera related file downloaded with PowerShell - June 20, 2024

    wizarr.manate[.]ch/108.215.180[.]161:8585/$/1dIL5 File Suspicious file observed on one of the devices exhibiting unusual activity during a Medusa compromise - February 28, 2024

    !!!READ_ME_MEDUSA!!!.txt" File - Ransom note

    *.MEDUSA - File extension        File extension added to encrypted files

    gaze.exe – File - Ransomware binary

    Darktrace Model Coverage

    Darktrace / NETWORK model detections triggered during connections to attacker controlled SimpleHelp servers:

    Anomalous Connection/Anomalous SSL without SNI to New External

    Anomalous Connection/Multiple Connections to New External UDP Port

    Anomalous Connection/New User Agent to IP Without Hostname

    Anomalous Connection/Rare External SSL Self-Signed

    Anomalous Connection/Suspicious Self-Signed SSL

    Anomalous File/EXE from Rare External Location

    Anomalous Server Activity/Anomalous External Activity from Critical Network Device

    Anomalous Server Activity/New User Agent from Internet Facing System

    Anomalous Server Activity/Outgoing from Server

    Anomalous Server Activity/Rare External from Server

    Compromise/High Volume of Connections with Beacon Score

    Compromise/Large Number of Suspicious Failed Connections

    Compromise/Ransomware/High Risk File and Unusual SMB

    Device/New User Agent

    Unusual Activity/Unusual External Data to New Endpoint

    Unusual Activity/Unusual External Data Transfer

    Darktrace / NETWORK Model Detections during the September/October 2025 Medusa attack:

    Anomalous Connection / Data Sent to Rare Domain

    Anomalous Connection / Download and Upload

    Anomalous Connection / Low and Slow Exfiltration

    Anomalous Connection / New User Agent to IP Without Hostname

    Anomalous Connection / Uncommon 1 GiB Outbound

    Anomalous Connection / Unusual Admin RDP Session

    Anomalous Connection / Unusual Incoming Long Remote Desktop Session

    Anomalous Connection / Unusual Long SSH Session

    Anomalous File / EXE from Rare External Location

    Anomalous File / Internal/Unusual Internal EXE File Transfer

    Anomalous Server Activity / Anomalous External Activity from Critical Network Device

    Anomalous Server Activity / Outgoing from Server

    Anomalous Server Activity / Rare External from Server

    Compliance / Default Credential Usage

    Compliance / High Priority Compliance Model Alert

    Compliance / Outgoing NTLM Request from DC

    Compliance / Possible Unencrypted Password File On Server

    Compliance / Remote Management Tool On Server

    Compromise / Large Number of Suspicious Failed Connections

    Compromise / Large Number of Suspicious Successful Connections

    Compromise / Ransomware/High Risk File and Unusual SMB

    Compromise / Suspicious Beaconing Behaviour

    Compromise / Suspicious HTTP and Anomalous Activity

    Compromise / Sustained SSL or HTTP Increase

    Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

    Device / ICMP Address Scan

    Device / Increase in New RPC Services

    Device / Initial Attack Chain Activity

    Device / Large Number of Model Alert

    Device / Large Number of Model Alerts from Critical Network Device

    Device / Lateral Movement and C2 Activity

    Device / Multiple C2 Model Alert

    Device / Network Scan

    Device / Possible SMB/NTLM Reconnaissance

    Device / Spike in LDAP Activity

    Device / Suspicious Network Scan Activity

    Device / Suspicious SMB Scanning Activity

    Security Integration / High Severity Integration Incident

    Security Integration / Low Severity Integration Incident

    Unusual Activity / Enhanced Unusual External Data Transfer

    Unusual Activity / Internal Data Transfer

    Unusual Activity / Unusual External Activity

    Unusual Activity / Unusual External Data to New Endpoint

    Unusual Activity / Unusual External Data Transfer

    User / New Admin Credentials on Server

    Autonomous Response Actions

    Antigena / Network/External Threat/Antigena File then New Outbound Block

    Antigena / Network/External Threat/Antigena Ransomware Block

    Antigena / Network/External Threat/Antigena Suspicious Activity Block

    Antigena / Network/External Threat/Antigena Suspicious File Block

    Antigena / Network/Insider Threat/Antigena Internal Anomalous File Activity

    Antigena / Network/Insider Threat/Antigena Internal Data Transfer Block

    Antigena / Network/Insider Threat/Antigena Large Data Volume Outbound Block

    Antigena / Network/Insider Threat/Antigena Network Scan Block

    Antigena / Network/Insider Threat/Antigena Unusual Privileged User Activities Block

    Antigena / Network/Significant Anomaly/Antigena Alerts Over Time Block

    Antigena / Network/Significant Anomaly/Antigena Controlled and Model Alert

    Antigena / Network/Significant Anomaly/Antigena Enhanced Monitoring from Server Block

    Antigena / Network/Significant Anomaly/Antigena Significant Server Anomaly Block

    Antigena / Network/Significant Anomaly/Repeated Antigena Alerts

    MITRE ATT&CK Mapping

    Technique Name, Tactic, ID, Sub-Technique

    Application Layer Protocol , COMMAND AND CONTROL , T1071

    Automated Collection , COLLECTION , T1119

    Automated Exfiltration , EXFILTRATION , T1020

    Brute Force , CREDENTIAL ACCESS , T1110

    Client Configurations , RECONNAISSANCE , T1592.004 , T1592

    Cloud Accounts , DEFENSE EVASION ,  PERSISTENCE ,  PRIVILEGE ESCALATION ,  INITIAL ACCESS , T1078.004 , T1078

    Command-Line Interface , EXECUTION ICS , T0807

    Credential Stuffing , CREDENTIAL ACCESS , T1110.004 , T1110

    Data Encrypted for Impact , IMPACT , T1486

    Data from Network Shared Drive , COLLECTION , T1039

    Data Obfuscation , COMMAND AND CONTROL , T1001

    Data Staged , COLLECTION , T1074

    Data Transfer Size Limits , EXFILTRATION , T1030

    Default Accounts , DEFENSE EVASION ,  PERSISTENCE ,  PRIVILEGE ESCALATION ,  INITIAL ACCESS , T1078.001 , T1078

    Default Credentials , LATERAL MOVEMENT ICS , T0812

    Distributed Component Object Model , LATERAL MOVEMENT , T1021.003 , T1021

    Drive-by Compromise , INITIAL ACCESS ICS , T0817

    Drive-by Compromise , INITIAL ACCESS , T1189

    Email Collection , COLLECTION , T1114

    Exfiltration Over Alternative Protocol , EXFILTRATION , T1048

    Exfiltration Over C2 Channel , EXFILTRATION , T1041

    Exfiltration to Cloud Storage , EXFILTRATION , T1567.002 , T1567

    Exploit Public-Facing Application , INITIAL ACCESS , T1190

    Exploitation for Privilege Escalation , PRIVILEGE ESCALATION , T0890

    Exploitation of Remote Services , LATERAL MOVEMENT , T1210

    Exploits , RESOURCE DEVELOPMENT , T1588.005 , T1588

    File and Directory Discovery , DISCOVERY , T1083

    File Deletion , DEFENSE EVASION , T1070.004 , T1070

    Graphical User Interface , EXECUTION ICS , T0823

    Ingress Tool Transfer , COMMAND AND CONTROL , T1105

    Lateral Tool Transfer , LATERAL MOVEMENT , T1570

    LLMNR/NBT-NS Poisoning and SMB Relay , CREDENTIAL ACCESS ,  COLLECTION , T1557.001 , T1557

    Malware , RESOURCE DEVELOPMENT , T1588.001 , T1588

    Network Service Scanning , DISCOVERY , T1046

    Network Share Discovery , DISCOVERY , T1135

    Non-Application Layer Protocol , COMMAND AND CONTROL , T1095

    Non-Standard Port , COMMAND AND CONTROL , T1571

    One-Way Communication , COMMAND AND CONTROL , T1102.003 , T1102

    Pass the Hash , DEFENSE EVASION ,  LATERAL MOVEMENT , T1550.002 , T1550

    Password Cracking , CREDENTIAL ACCESS , T1110.002 , T1110

    Password Guessing , CREDENTIAL ACCESS , T1110.001 , T1110

    Password Spraying , CREDENTIAL ACCESS , T1110.003 , T1110

    Program Download , LATERAL MOVEMENT ICS , T0843

    Program Upload , COLLECTION ICS , T0845

    Remote Access Software , COMMAND AND CONTROL , T1219

    Remote Desktop Protocol , LATERAL MOVEMENT , T1021.001 , T1021

    Remote System Discovery , DISCOVERY , T1018

    Scanning IP Blocks , RECONNAISSANCE , T1595.001 , T1595

    Scheduled Transfer , EXFILTRATION , T1029

    Spearphishing Attachment , INITIAL ACCESS ICS , T0865

    Standard Application Layer Protocol , COMMAND AND CONTROL ICS , T0869

    Supply Chain Compromise , INITIAL ACCESS ICS , T0862

    User Execution , EXECUTION ICS , T0863

    Valid Accounts , DEFENSE EVASION ,  PERSISTENCE ,  PRIVILEGE ESCALATION ,  INITIAL ACCESS , T1078

    Valid Accounts , PERSISTENCE ICS ,  LATERAL MOVEMENT ICS , T0859

    Vulnerabilities , RESOURCE DEVELOPMENT , T1588.006 , T1588

    Vulnerability Scanning , RECONNAISSANCE , T1595.002 , T1595

    Web Protocols , COMMAND AND CONTROL , T1071.001 , T1071

    References

    1. https://www.intel471.com/blog/threat-hunting-case-study-medusa-ransomware

    2. https://www.ransomware.live/group/medusa

    3. https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-071a

    4. https://www.microsoft.com/en-us/security/blog/2025/10/06/investigating-active-exploitation-of-cve-2025-10035-goanywhere-managed-file-transfer-vulnerability/

    5. https://zensec.co.uk/blog/how-rmm-abuse-fuelled-medusa-dragonforce-attacks/

    6. https://www.checkpoint.com/cyber-hub/threat-prevention/ransomware/medusa-ransomware-group/

    7. https://cyberpress.org/medusa-ransomware-attacks-spike-42/

    8. https://blog.barracuda.com/2025/02/25/medusa-ransomware-and-its-cybercrime-ecosystem

    10. https://www.cyberdaily.au/security/10021-more-monster-than-myth-unpacking-the-medusa-ransomware-operation

    11. https://unit42.paloaltonetworks.com/medusa-ransomware-escalation-new-leak-site/

    12. https://www.bitdefender.com/en-us/blog/businessinsights/medusa-ransomware-a-growing-threat-with-a-bold-online-presence

    13. https://redpiranha.net/news/medusa-ransomware-everything-you-need-know

    14.  https://www.theregister.com/2025/03/13/medusa_ransomware_infects_300_critical/

    15. https://www.s-rminform.com/latest-thinking/cyber-threat-advisory-medusa-and-the-simplehelp-vulnerability

    16. https://nagomisecurity.com/medusa-ransomware-us-cert-alert

    17. https://arcticwolf.com/resources/blog/arctic-wolf-observes-campaign-exploiting-simplehelp-rmm-software-for-initial-access/

    18. https://securityboulevard.com/2025/04/medusa-ransomware-inside-the-2025-resurgence-of-one-of-the-internets-most-aggressive-threats/

    19. https://thehackernews.com/2025/03/medusa-ransomware-hits-40-victims-in.html

    20.  https://www.quorumcyber.com/threat-intelligence/critical-alert-medusa-ransomware-threat-highlighted-by-fbi-cisa-and-ms-isac/

    21. https://brandefense.io/blog/stone-gaze-in-depth-analysis-of-medusa-ransomware/

    22. https://www.darktrace.com/ja/blog/2025-cyber-threat-landscape-darktraces-mid-year-review

    23. https://www.joesandbox.com/analysis/1576447/0/html

    24. https://blog.barracuda.com/2025/02/25/medusa-ransomware-and-its-cybercrime-ecosystem

    25. https://shassit.mit.edu/news/medusa-ransomware-attacks-on-gmail/

    26. https://thehackernews.com/2025/03/medusa-ransomware-uses-malicious-driver.html

    27. https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a

    28. https://www.catonetworks.com/blog/cato-ctrl-investigation-of-rmm-tools/

    29. https://redcanary.com/threat-detection-report/trends/rmm-tools/

    30. https://www.proofpoint.com/us/blog/threat-insight/remote-monitoring-and-management-rmm-tooling-increasingly-attackers-first-choice

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    About the author
    Signe Zaharka
    Principal Cyber Analyst
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