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March 22, 2024

What are Botnets and How Darktrace Uncovers Them

Learn how Darktrace detected and implemented defense protocols against Socks5Systemz botnet before any threat to intelligence had been published.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
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22
Mar 2024

What are botnets?

Although not a recent addition to the threat landscape, botnets persist as a significant concern for organizations, with many threat actors utilizing them for political, strategic, or financial gain. Botnets pose a particularly persistent threat to security teams; even if one compromised device is detected, attackers will likely have infected multiple devices and can continue to operate. Moreover, threat actors are able to easily replace the malware communication channels between infected devices and their command-and-control (C2) servers, making it incredibly difficult to remove the infection.

Botnet example: Socks5Systemz

One example of a botnet recently investigated by the Darktrace Threat Research team is Socks5Systemz. Socks5Systemz is a proxy-for-rent botnet, whereby actors can rent blocks of infected devices to perform proxying services.  Between August and November 2023, Darktrace detected indicators of Socks5Systemz botnet compromise within a cross-industry section of the customer base. Although open-source intelligence (OSINT) research of the botnet only appeared in November 2023, the anomaly-based approach of Darktrace DETECT™ allowed it to identify multiple stages of the network-based activity on affected customer systems well before traditional rules and signatures would have been implemented.

Darktrace’s Cyber AI Analyst™ complemented DETECT’s successful identification of Socks5Systemz activity on customer networks, playing a pivotal role in piecing together the seemingly separate events that comprised the wider compromise. This allowed Darktrace to build a clearer picture of the attack, empowering its customers with full visibility over emerging incidents.

In the customer environments highlighted in this blog, Darktrace RESPOND™ was not configured to operate autonomously. As a result, Socks5Systemz attacks were able to advance through their kill chains until customer security teams acted upon Darktrace’s detections and began their remediation procedures.

What is Socks5Systemz?

The Socks5Systemz botnet is a proxy service where individuals can use infected devices as proxy servers.

These devices act as ‘middlemen’, forwarding connections from malicious actors on to their intended destination. As this additional connectivity conceals the true origin of the connections, threat actors often use botnets to increase their anonymity. Although unauthorized proxy servers on a corporate network may not appear at first glance to be a priority for organizations and their security teams, complicity in proxy botnets could result in reputational damage and significant financial losses.

Since it was first observed in the wild in 2016, the Socks5Systemz botnet has grown steadily, seemingly unnoticed by cyber security professionals, and has infected a reported 10,000 devices worldwide [1]. Cyber security researchers noted a high concentration of compromised devices in India, with lower concentrations of devices infected in the United States, Latin America, Australia and multiple European and African countries [2]. Renting sections of the Socks5Systemz botnet costs between 1 USD and 4,000 USD, with options to increase the threading and time-range of the rentals [2]. Due to the lack of affected devices in Russia, some threat researchers have concluded that the botnet’s operators are likely Russian [2].

Darktrace’s Coverage of Socks5Systemz

The Darktrace Threat Research team conducted investigations into campaign-like activity across the customer base between August and November 2023, where multiple indicators of compromise (IoCs) relating to the Socks5Systemz proxy botnet were observed. Darktrace identified several stages of the attack chain described in static malware analysis by external researchers. Darktrace was also able to uncover additional IoCs and stages of the Socks5Systemz attack chain that had not featured in external threat research.

Delivery and Execution

Prior research on Socks5Systemz notes how the malware is typically delivered via user input, with delivery methods including phishing emails, exploit kits, malicious ads, and trojanized executables downloaded from peer-to-peer (P2P) networks [1].

Threat actors have also used separate malware loaders such as PrivateLoader and Amadey deliver the Socks5Systemz payload. These loaders will drop executable files that are responsible for setting up persistence and injecting the proxy bot into the infected device’s memory [2]. Although evidence of initial payload delivery did not appear during its investigations, Darktrace did discover IoCs relating to PrivateLoader and Amadey on multiple customer networks. Such activity included HTTP POST requests using PHP to rare external IPs and HTTP connections with a referrer header field, indicative of a redirected connection.

However, additional adjacent activity that may suggest initial user execution and was observed during Darktrace’s investigations. For example, an infected device on one deployment made a HTTP GET request to a rare external domain with a “.fun” top-level domain (TLD) for a PDF file. The URI also appears to have contained a client ID. While this download and HTTP request likely corresponded to the gathering and transmission of further telemetry data and infection verification [2], the downloaded PDF file may have represented a malicious payload.

Advanced Search log details highlighting a device infected by Socks5Systemz downloading a suspicious PDF file.
Figure 1: Advanced Search log details highlighting a device infected by Socks5Systemz downloading a suspicious PDF file.

Establishing C2 Communication  

Once the proxy bot has been injected into the device’s memory, the malware attempts to contact servers owned by the botnet’s operators. Across several customer environments, Darktrace identified infected devices attempting to establish connections with such C2 servers. First, affected devices would make repeated HTTP GET requests over port 80 to rare external domains; these endpoints typically had “.ua” and “.ru” TLDs. The majority of these connection attempts were not preceded by a DNS host lookup, suggesting that the domains were already loaded in the device’s cache memory or hardcoded into the code of running processes.

Figure 2: Breach log data connections identifying repeated unusual HTTP connections over port 80 for domains without prior DNS host lookup.

While most initial HTTP GET requests across investigated incidents did not feature DNS host lookups, Darktrace did identify affected devices on a small number of customer environments performing a series of DNS host lookups for seemingly algorithmically generated domains (DGA). These domains feature the same TLDs as those seen in connections without prior DNS host lookups.  

Figure 3: Cyber AI Analyst data indicating a subset of DGAs queried via DNS by infected devices.

These DNS requests follow the activity reported by researchers, where infected devices query a hardcoded DNS server controlled by the threat actor for an DGA domain [2]. However, as the bulk of Darktrace’s investigations presented HTTP requests without a prior DNS host lookup, this activity indicates a significant deviation from the behavior reported by OSINT sources. This could indicate that multiple variations of the Socks5Systemz botnet were circulating at the time of investigation.

Most hostnames observed during this time of investigation follow a specific regular expression format: /[a-z]{7}\.(ua|net|info|com|ru)/ or /[a-z0-9]{15}\.(ua)/. Darktrace also noticed the HTTP GET requests for DGA domains followed a consistent URI pattern: /single.php?c=<STRING>. The requests were also commonly made using the “Mozilla/5.0 (Windows; U; MSIE 9.0; Windows NT 9.0; en-US)” user agent over port 80.

This URI pattern observed during Darktrace’s investigations appears to reflect infected devices contacting Socks5Systemz C2 servers to register the system and details of the host, and signal it is ready to receive further instructions [2]. These URIs are encrypted with a RC4 stream cipher and contain information relating to the device’s operating system and architecture, as well as details of the infection.

The HTTP GET requests during this time, which involved devices made to a variety a variety of similar DGA domains, appeared alongside IP addresses that were later identified as Socks5Systemz C2 servers.

Figure 4: Cyber AI Analyst investigation details highlighting HTTP GET activity whereby RC4 encrypted data is sent to proxy C2 domains.

However, not all affected devices observed by Darktrace used DGA domains to transmit RC4 encoded data. Some investigated systems were observed making similar HTTP GET requests over port 80, albeit to the external domain: “bddns[.]cc”, using the aforementioned Mozilla user agent. During these requests, Darktrace identified a consistent URI pattern, similar to that seen in the DGA domain GET requests: /sign/<RC4 cipher text>.  

Darktrace DETECT recognized the rarity of the domains and IPs that were connected to by affected devices, as well as the usage of the new Mozilla user agent.  The HTTP connections, and the corresponding Darktrace DETECT model breaches, parallel the analysis made by external researchers: if the initial DGA DNS requests do not return a valid C2 server, infected devices connect to, and request the IP address of a server from, the above-mentioned domain [2].

Connection to Proxy

After sending host and infection details via HTTP and receiving commands from the C2 server, affected devices were frequently observed initiating activity to join the Sock5Systemz botnet. Infected hosts would first make HTTP GET requests to an IP identified as Socks5Systemz’s proxy checker application, usually sending the URI “proxy-activity.txt” to the domain over the HTTP protocol. This likely represents an additional validation check to confirm that the infected device is ready to join the botnet.

Figure 5: Cyber AI Analyst investigation detailing HTTP GET requests over port 80 to the Socks5Systemz Proxy Checker Application.

Following the final validation checks, devices would then attempt TCP connections to a range of IPs, which have been associated with BackConnect proxy servers, over port 1074. At this point, the device is able to receive commands from actors who login to and operate the corresponding BackConnect server. This BackConnect server will transmit traffic from the user renting the segment of the botnet [2].

Darktrace observed a range of activity associated with this stage of the attack, including the use of new or unusual user agents, connections to suspicious IPs, and other anomalous external connectivity which represented a deviation from affected devices’ expected behavior.

Additional Activities Following Proxy Addition

The Darktrace Threat Research team found evidence of the possible deployment of additional malware strains during their investigation into devices affected by Socks5Systemz. IoCs associated with both the Amadey and PrivateLoader loader malware strains, both of which are known to distribute Socks5Systemz, were also observed on affected devices. Additionally, Darktrace observed multiple infected systems performing cryptocurrency mining operations around the time of the Sock5Systemz compromise, utilizing the MinerGate protocol to conduct login and job functions, as well as making DNS requests for mining pools.

While such behavior would fall outside of the expected activity for Socks5Systemz and cannot be definitively attributed to it, Darktrace did observe devices affected by the botnet performing additional malicious downloads and operations during its investigations.

Conclusion

Ultimately, Darktrace’s anomaly-based approach to threat detection enabled it to effectively identify and alert for malicious Socks5Systemz botnet activity long before external researchers had documented its IoCs and tactics, techniques, and procedures (TTPs).  

In fact, Darktrace not only identified multiple distinct attack phases later outlined in external research but also uncovered deviations from these expected patterns of behavior. By proactively detecting emerging threats through anomaly detection rather than relying on existing threat intelligence, Darktrace is well positioned to detect evolving threats like Socks5Systemz, regardless of what their future iterations might look like.

Faced with the threat of persistent botnets, it is crucial for organizations to detect malicious activity in its early stages before additional devices are compromised, making it increasingly difficult to remediate. Darktrace’s suite of products enables the swift and effective detection of such threats. Moreover, when enabled in autonomous response mode, Darktrace RESPOND is uniquely positioned to take immediate, targeted actions to contain these attacks from the onset.

Credit to Adam Potter, Cyber Security Analyst, Anna Gilbertson, Cyber Security Analyst

Appendices

DETECT Model Breaches

  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Compromise / Beaconing Activity To External Rare
  • Compromise / DGA Beacon
  • Compromise / Beacon to Young Endpoint
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Quick and Regular Windows HTTP Beaconing
  • Compromise / Agent Beacon (Medium Period)
  • Compromise / Agent Beacon (Long Period)
  • Device / New User Agent
  • Device / New User Agent and New IP

Cyber AI Analyst Incidents

  • Possible HTTP Command and Control
  • Possible HTTP Command and Control to Multiple Endpoints
  • Unusual Repeated Connections
  • Unusual Repeated Connections to Multiple Endpoints
  • Multiple DNS Requests for Algorithmically Generated Domains

Indicators of Compromise

IoC - Type - Description

185.141.63[.]172 - IP Address - Socks5Systemz C2 Endpoint

193.242.211[.]141 - IP Address - Socks5Systemz C2 Endpoint

109.230.199[.]181 - IP Address - Socks5Systemz C2 Endpoint

109.236.88[.]134 - IP Address - Socks5Systemz C2 Endpoint

217.23.5[.]14 - IP Address - Socks5Systemz Proxy Checker App

88.80.148[.]8 - IP Address - Socks5Systemz Backconnect Endpoint

88.80.148[.]219 - IP Address - Socks5Systemz Backconnect Endpoint

185.141.63[.]4 - IP Address - Socks5Systemz Backconnect Endpoint

185.141.63[.]2 - IP Address - Socks5Systemz Backconnect Endpoint

195.154.188[.]211 - IP Address - Socks5Systemz Backconnect Endpoint

91.92.111[.]132 - IP Address - Socks5Systemz Backconnect Endpoint

91.121.30[.]185 - IP Address - Socks5Systemz Backconnect Endpoint

94.23.58[.]173 - IP Address - Socks5Systemz Backconnect Endpoint

37.187.148[.]204 - IP Address - Socks5Systemz Backconnect Endpoint

188.165.192[.]18 - IP Address - Socks5Systemz Backconnect Endpoint

/single.php?c=<RC4 data hex encoded> - URI - Socks5Systemz HTTP GET Request

/sign/<RC4 data hex encoded> - URI - Socks5Systemz HTTP GET Request

/proxy-activity.txt - URI - Socks5Systemz HTTP GET Request

datasheet[.]fun - Hostname - Socks5Systemz C2 Endpoint

bddns[.]cc - Hostname - Socks5Systemz C2 Endpoint

send-monitoring[.]bit - Hostname - Socks5Systemz C2 Endpoint

MITRE ATT&CK Mapping

Command and Control

T1071 - Application Layer Protocol

T1071.001 – Web protocols

T1568 – Dynamic Resolution

T1568.002 – Domain Generation Algorithms

T1132 – Data Encoding

T1132 – Non-Standard Encoding

T1090 – Proxy

T1090.002 – External Proxy

Exfiltration

T1041 – Exfiltration over C2 channel

Impact

T1496 – Resource Hijacking

References

1. https://www.bleepingcomputer.com/news/security/socks5systemz-proxy-service-infects-10-000-systems-worldwide/

2. https://www.bitsight.com/blog/unveiling-socks5systemz-rise-new-proxy-service-privateloader-and-amadey

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst

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October 20, 2025

Salty Much: Darktrace’s view on a recent Salt Typhoon intrusion

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What is Salt Typhoon?

Salt Typhoon represents one of the most persistent and sophisticated cyber threats targeting global critical infrastructure today. Believed to be linked to state-sponsored actors from the People’s Republic of China (PRC), this advanced persistent threat (APT) group has executed a series of high-impact campaigns against telecommunications providers, energy networks, and government systems—most notably across the United States.

Active since at least 2019, the group—also tracked as Earth Estries, GhostEmperor, and UNC2286—has demonstrated advanced capabilities in exploiting edge devices, maintaining deep persistence, and exfiltrating sensitive data across more than 80 countries. While much of the public reporting has focused on U.S. targets, Salt Typhoon’s operations have extended into Europe, the Middle East, and Africa (EMEA) where it has targeted telecoms, government entities, and technology firms. Its use of custom malware and exploitation of high-impact vulnerabilities (e.g., Ivanti, Fortinet, Cisco) underscores the strategic nature of its campaigns, which blend intelligence collection with geopolitical influence [1].

Leveraging zero-day exploits, obfuscation techniques, and lateral movement strategies, Salt Typhoon has demonstrated an alarming ability to evade detection and maintain long-term access to sensitive environments. The group’s operations have exposed lawful intercept systems, compromised metadata for millions of users, and disrupted essential services, prompting coordinated responses from intelligence agencies and private-sector partners worldwide. As organizations reassess their threat models, Salt Typhoon serves as a stark reminder of the evolving nature of nation-state cyber operations and the urgent need for proactive defense strategies.

Darktrace’s coverage

In this case, Darktrace observed activity in a European telecommunications organisation consistent with Salt Typhoon’s known tactics, techniques and procedures (TTPs), including dynamic-link library (DLL) sideloading and abuse of legitimate software for stealth and execution.

Initial access

The intrusion likely began with exploitation of a Citrix NetScaler Gateway appliance in the first week of July 2025. From there, the actor pivoted to Citrix Virtual Delivery Agent (VDA) hosts in the client’s Machine Creation Services (MCS) subnet. Initial access activities in the intrusion originated from an endpoint potentially associated with the SoftEther VPN service, suggesting infrastructure obfuscation from the outset.

Tooling

Darktrace subsequently observed the threat actor delivering a backdoor assessed with high confidence to be SNAPPYBEE (also known as Deed RAT) [2][3] to multiple Citrix VDA hosts. The backdoor was delivered to these internal endpoints as a DLL alongside legitimate executable files for antivirus software such as Norton Antivirus, Bkav Antivirus, and IObit Malware Fighter. This pattern of activity indicates that the attacker relied on DLL side-loading via legitimate antivirus software to execute their payloads. Salt Typhoon and similar groups have a history of employing this technique [4][5], enabling them to execute payloads under the guise of trusted software and bypassing traditional security controls.

Command-and-Control (C2)

The backdoor delivered by the threat actor leveraged LightNode VPS endpoints for C2, communicating over both HTTP and an unidentified TCP-based protocol. This dual-channel setup is consistent with Salt Typhoon’s known use of non-standard and layered protocols to evade detection. The HTTP communications displayed by the backdoor included POST requests with an Internet Explorer User-Agent header and Target URI patterns such as “/17ABE7F017ABE7F0”. One of the C2 hosts contacted by compromised endpoints was aar.gandhibludtric[.]com (38.54.63[.]75), a domain recently linked to Salt Typhoon [6].

Detection timeline

Darktrace produced high confidence detections in response to the early stages of the intrusion, with both the initial tooling and C2 activities being strongly covered by both investigations by Darktrace Cyber AI AnalystTM investigations and Darktrace models. Despite the sophistication of the threat actor, the intrusion activity identified and remediated before escalating beyond these early stages of the attack, with Darktrace’s timely high-confidence detections likely playing a key role in neutralizing the threat.

Cyber AI Analyst observations

Darktrace’s Cyber AI Analyst autonomously investigated the model alerts generated by Darktrace during the early stages of the intrusion. Through its investigations, Cyber AI Analyst discovered the initial tooling and C2 events and pieced them together into unified incidents representing the attacker’s progression.

Cyber AI Analyst weaved together separate events from the intrusion into broader incidents summarizing the attacker’s progression.
Figure 1: Cyber AI Analyst weaved together separate events from the intrusion into broader incidents summarizing the attacker’s progression.

Conclusion

Based on overlaps in TTPs, staging patterns, infrastructure, and malware, Darktrace assesses with moderate confidence that the observed activity was consistent with Salt Typhoon/Earth Estries (ALA GhostEmperor/UNC2286). Salt Typhoon continues to challenge defenders with its stealth, persistence, and abuse of legitimate tools. As attackers increasingly blend into normal operations, detecting behavioral anomalies becomes essential for identifying subtle deviations and correlating disparate signals. The evolving nature of Salt Typhoon’s tradecraft, and its ability to repurpose trusted software and infrastructure, ensures it will remain difficult to detect using conventional methods alone. This intrusion highlights the importance of proactive defense, where anomaly-based detections, not just signature matching, play a critical role in surfacing early-stage activity.

Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISO), Sam Lister (Specialist Security Researcher), Emma Foulger (Global Threat Research Operations Lead), Adam Potter (Senior Cyber Analyst)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Indicators of Compromise (IoCs)

IoC-Type-Description + Confidence

89.31.121[.]101 – IP Address – Possible C2 server

hxxp://89.31.121[.]101:443/WINMM.dll - URI – Likely SNAPPYBEE download

b5367820cd32640a2d5e4c3a3c1ceedbbb715be2 - SHA1 – Likely SNAPPYBEE download

hxxp://89.31.121[.]101:443/NortonLog.txt - URI - Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/123.txt - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/123.tar - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/pdc.exe - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443//Dialog.dat - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/fltLib.dll - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/DisplayDialog.exe - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/DgApi.dll - URI - Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/dbindex.dat - URI - Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/1.txt - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/imfsbDll.dll – Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/imfsbSvc.exe - URI – Likely DLL side-loading activity

aar.gandhibludtric[.]com – Hostname – Likely C2 server

38.54.63[.]75 – IP – Likely C2 server

156.244.28[.]153 – IP – Possible C2 server

hxxp://156.244.28[.]153/17ABE7F017ABE7F0 - URI – Possible C2 activity

MITRE TTPs

Technique | Description

T1190 | Exploit Public-Facing Application - Citrix NetScaler Gateway compromise

T1105 | Ingress Tool Transfer – Delivery of backdoor to internal hosts

T1665 | Hide Infrastructure – Use of SoftEther VPN for C2

T1574.001 | Hijack Execution Flow: DLL – Execution of backdoor through DLL side-loading

T1095 | Non-Application Layer Protocol – Unidentified application-layer protocol for C2 traffic

T1071.001| Web Protocols – HTTP-based C2 traffic

T1571| Non-Standard Port – Port 443 for unencrypted HTTP traffic

Darktrace Model Alerts during intrusion

Anomalous File::Internal::Script from Rare Internal Location

Anomalous File::EXE from Rare External Location

Anomalous File::Multiple EXE from Rare External Locations

Anomalous Connection::Possible Callback URL

Antigena::Network::External Threat::Antigena Suspicious File Block

Antigena::Network::Significant Anomaly::Antigena Significant Server Anomaly Block

Antigena::Network::Significant Anomaly::Antigena Controlled and Model Alert

Antigena::Network::Significant Anomaly::Antigena Alerts Over Time Block

Antigena::Network::External Threat::Antigena File then New Outbound Block  

References

[1] https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-239a

[2] https://www.trendmicro.com/en_gb/research/24/k/earth-estries.html

[3] https://www.trendmicro.com/content/dam/trendmicro/global/en/research/24/k/earth-estries/IOC_list-EarthEstries.txt

[4] https://www.trendmicro.com/en_gb/research/24/k/breaking-down-earth-estries-persistent-ttps-in-prolonged-cyber-o.html

[5] https://lab52.io/blog/deedrat-backdoor-enhanced-by-chinese-apts-with-advanced-capabilities/

[6] https://www.silentpush.com/blog/salt-typhoon-2025/

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content.

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Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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October 15, 2025

How a Major Civil Engineering Company Reduced MTTR across Network, Email and the Cloud with Darktrace

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Asking more of the information security team

“What more can we be doing to secure the company?” is a great question for any cyber professional to hear from their Board of Directors. After successfully defeating a series of attacks and seeing the potential for AI tools to supercharge incoming threats, a UK-based civil engineering company’s security team had the answer: Darktrace.

“When things are coming at you at machine speed, you need machine speed to fight it off – it’s as simple as that,” said their Information Security Manager. “There were incidents where it took us a few hours to get to the bottom of what was going on. Darktrace changed that.”

Prevention was also the best cure. A peer organization in the same sector was still in business continuity measures 18 months after an attack, and the security team did not want to risk that level of business disruption.

Legacy tools were not meeting the team’s desired speed or accuracy

The company’s native SaaS email platform took between two and 14 days to alert on suspicious emails, with another email security tool flagging malicious emails after up to 24 days. After receiving an alert, responses often took a couple of days to coordinate. The team was losing precious time.

Beyond long detection and response times, the old email security platform was no longer performing: 19% of incoming spam was missed. Of even more concern: 6% of phishing emails reached users’ inboxes, and malware and ransomware email was also still getting through, with 0.3% of such email-borne payloads reaching user inboxes.

Choosing Darktrace

“When evaluating tools in 2023, only Darktrace had what I was looking for: an existing, mature, AI-based cybersecurity solution. ChatGPT had just come out and a lot of companies were saying ‘AI this’ and ‘AI that’. Then you’d take a look, and it was all rules- and cases-based, not AI at all,” their Information Security Manager.

The team knew that, with AI-enabled attacks on the horizon, a cybersecurity company that had already built, fielded, and matured an AI-powered cyber defense would give the security team the ability to fend off machine-speed attacks at the same pace as the attackers.

Darktrace accomplishes this with multi-layered AI that learns each organization’s normal business operations. With this detailed level of understanding, Darktrace’s Self-Learning AI can recognize unusual activity that may indicate a cyber-attack, and works to neutralize the threat with precise response actions. And it does this all at machine speed and with minimal disruption.

On the morning the team was due to present its findings, the session was cancelled – for a good reason. The Board didn’t feel further discussion was necessary because the case for Darktrace was so conclusive. The CEO described the Darktrace option as ‘an insurance policy we can’t do without’.

Saving time with Darktrace / EMAIL

Darktrace / EMAIL reduced the discovery, alert, and response process from days or weeks to seconds .

Darktrace / EMAIL automates what was originally a time-consuming and repetitive process. The team has recovered between eight and 10 working hours a week by automating much of this process using / EMAIL.

Today, Darktrace / EMAIL prevents phishing emails from reaching employees’ inboxes. The volume of hostile and unsolicited email fell to a third of its original level after Darktrace / EMAIL was set up.

Further savings with Darktrace / NETWORK and Darktrace / IDENTITY

Since its success with Darktrace / EMAIL, the company adopted two more products from the Darktrace ActiveAI Security Platform – Darktrace / NETWORK and Darktrace / IDENTITY.

These have further contributed to cost savings. An initial plan to build a 24/7 SOC would have required hiring and retaining six additional analysts, rather than the two that currently use Darktrace, costing an additional £220,000 per year in salary. With Darktrace, the existing analysts have the tools needed to become more effective and impactful.

An additional benefit: Darktrace adoption has lowered the company’s cyber insurance premiums. The security team can reallocate this budget to proactive projects.

Detection of novel threats provides reassurance

Darktrace’s unique approach to cybersecurity added a key benefit. The team’s previous tool took a rules-based approach – which was only good if the next attack featured the same characteristics as the ones on which the tool was trained.

“Darktrace looks for anomalous behavior, and we needed something that detected and responded based on use cases, not rules that might be out of date or too prescriptive,” their Information Security Manager. “Our existing provider could take a couple of days to update rules and signatures, and in this game, speed is of the essence. Darktrace just does everything we need - without delay.”

Where rules-based tools must wait for a threat to emerge before beginning to detect and respond to it, Darktrace identifies and protects against unknown and novel threats, speeding identification, response, and recovery, minimizing business disruption as a result.

Looking to the future

With Darktrace in place, the UK-based civil engineering company team has reallocated time and resources usually spent on detection and alerting to now tackle more sophisticated, strategic challenges. Darktrace has also equipped the team with far better and more regularly updated visibility into potential vulnerabilities.

“One thing that frustrates me a little is penetration testing; our ISO accreditation mandates a penetration test at least once a year, but the results could be out of date the next day,” their Information Security Manager. “Darktrace / Proactive Exposure Management will give me that view in real time – we can run it daily if needed - and that’s going to be a really effective workbench for my team.”

As the company looks to further develop its security posture, Darktrace remains poised to evolve alongside its partner.

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