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June 3, 2024

The Price of Admission: Countering Stolen Credentials with Darktrace

This blog examines a network compromise that stemmed from the purchase of leaked credentials from the dark web. Credentials purchased from dark web marketplaces allow unauthorized access to internal systems. Such access can be used to exfiltrate data, disrupt operations, or deploy malware.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Charlotte Thompson
Cyber Analyst
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03
Jun 2024

Using leaked credentials to gain unauthorized access

Dark web marketplaces selling sensitive data have increased accessibility for malicious actors, similar to Ransomware-as-a-Service (RaaS), lowering the barrier to entry usually associated with malicious activity. By utilizing leaked credentials, malicious actors can easily gain unauthorized access to accounts and systems which they can leverage to carry out malicious activities like data exfiltration or malware deployment.

Usage of leaked credentials by malicious actors is a persistent concern for both organizations and security providers. Google Cloud’s ‘H1 2024 Threat Horizons Report’ details that initial access seen in 2.9% of cloud compromises observed on Google Cloud resulted from leaked credential usage [1], with the ‘IBM X-Force Threat Intelligence Index 2024’ reporting 71% year-on-year increase in cyber-attacks which utilize stolen or compromised credentials [2].

Darktrace coverage of leaked credentials

In early 2024, one Darktrace customer was compromised by a malicious actor after their internal credentials had been leaked on the dark web. Subsequent attack phases were detected by Darktrace/Network and the customer was alerted to the suspicious activity via the Proactive Threat Notification (PTN) service, following an investigation by Darktrace’s Security Operation Center (SOC).

Darktrace detected a device on the network of a customer in the US carrying out a string of anomalous activity indicative of network compromise. The device was observed using a new service account to authenticate to a Virtual Private Network (VPN) server, before proceeding to perform a range of suspicious activity including internal reconnaissance and lateral movement.

Malicious actors seemingly gained access to a previously unused service account for which they were able to set up multi-factor authentication (MFA) to access the VPN. As this MFA setup was made possible by the configuration of the customer’s managed service provider (MSP), the initial access phase of the attack fell outside of Darktrace’s purview.

Unfortunately for the customer in this case, Darktrace RESPOND™ was not enabled on the network at the time of the attack. Had RESPOND been active, it would have been able to autonomously act against the malicious activity by disabling users, strategically blocking suspicious connections and limiting devices to their expected patterns of activity.

Attack timeline of leaked credentials spotted by darktrace

Network Scanning Activity

On February 22, 2024, Darktrace detected the affected device performing activity indicative of network scanning, namely initiating connections on multiple ports, including ports 80, 161 389 and 445, to other internal devices. While many of these internal connection attempts were unsuccessful, some successful connections were observed.

Devices on a network can gather information about other internal devices by performing network scanning activity. Defensive scanning can be used to support network security, allowing internal security teams to discover vulnerabilities and potential entry points that require their attention, however attackers are also able to take advantage of such information, such as open ports and services available on internal devices, with offensive scanning.

Brute Force Login Attempts

Darktrace proceeded to identify the malicious actor attempting to access a previously unused service account for which they were able to successfully establish MFA to access the organization’s VPN. As the customer’s third-party MSP had been configured to allow all users to login to the organization’s VPN using MFA, this login was successful. Moreover, the service account had never previously been used and MFA and never been established, allowing the attacker to leverage it for their own nefarious means.

Darktrace/Network identified the attacker attempting to authenticate over the Kerberos protocol using a total of 30 different usernames, of which two were observed successfully authenticating. There was a total of 6 successful Kerberos logins identified from two different credentials.  Darktrace also observed over 100 successful NTLM attempts from the same device for multiple usernames including “Administrator” and “mail”. These credentials were later confirmed by the customer to have been stolen and leaked on the dark web.

Advanced Search query results showing the usernames that successfully authenticated via NTLM.
Figure 1: Advanced Search query results showing the usernames that successfully authenticated via NTLM.

Even though MFA requirements had been satisfied when the threat actor accessed the organization’s VPN, Darktrace recognized that this activity represented a deviation from its previously learned behavior.

Malicious actors frequently attempt to gain unauthorized access to accounts and internal systems by performing login attempts using multiple possible usernames and passwords. This type of brute-force activity is typically accomplished using computational power via the use of software or scripts to attempt different username/password combinations until one is successful.

By purchasing stolen credentials from dark web marketplaces, attackers are able to significantly increase the success rate of brute-force attacks and, if they do gain access, they can easily act on their objectives, be that exfiltrating sensitive data or moving through their target networks to further the compromise.

Share Enumeration

Around 30 minutes after the initial network scanning activity, the compromised device was observed performing SMB enumeration using one of the aforementioned accounts. Darktrace understood that this activity was suspicious as the device had never previously been used to perform SMB activity and had not been tagged as a security device.

Darktrace/Network identifying the suspicious SMB enumeration performed by the compromised device.
Figure 2: Darktrace/Network identifying the suspicious SMB enumeration performed by the compromised device.

Such enumeration can be used by malicious actors to gain insights into the structures and configurations of a target device, view permissions associated with shared resources, and also view general identifying information about the system.

Darktrace further identified that the device connected to the named pipe “srvsvc”. By enumerating over srvsvc, a threat actor is able to request a list of all available SMB shares on a destination device, enabling further data gathering as part of network reconnaissance. Srvsvc also provides access to remote procedure call (RPC) for various services on a destination device.

At this stage, a Darktrace/Network Enhanced Monitoring model was triggered for lateral movement activity taking place on the customer’s network. As this particular customer was subscribed to the PTN service, the Enhanced Monitoring model alert was promptly triaged and investigated by the Darktrace SOC. The customer was alerted to the emerging activity and given full details of the incident and the SOC team’s investigation.

Attack and Reconnaissance Tool Usage

A few minutes later, Darktrace observed the device making a connection with a user agent associated with the Nmap network scanning tool, “Mozilla/5.0 (compatible; Nmap Scripting Engine; https://nmap.org/book/nse[.]html)”. While these tools are often used legitimately by an organization’s security team, they can also be used maliciously by attackers to exploit vulnerabilities that attackers may have unearthed during earlier reconnaissance activity.

As such services are often seen as normal network traffic, attackers can often use them to bypass traditional security measures. Darktrace’s Self-Learning AI, however, was able to recognize that the affected device was not a security device and therefore not expected to carry out such activity, even if it was using a legitimate Nmap service.

Darktrace/Network identifying the compromised device using the Nmap scanning tool.
Figure 3: Darktrace/Network identifying the compromised device using the Nmap scanning tool.

Further Lateral Movement

Following this suspicious Nmap usage, Darktrace observed a range of additional anomalous SMB activity from the aforementioned compromised account. The affected device attempted to establish almost 900 SMB sessions, as well as performing 65 unusual file reads from 29 different internal devices and over 300 file deletes for the file “delete.me” from over 100 devices using multiple paths, including ADMIN$, C$, print$.

Darktrace also observed the device making several DCE-RPC connections associated with Active Directory Domain enumeration, including DRSCrackNames and DRSGetNCChanges; a total of more than 1000 successful DCE-RPC connection were observed to a domain controller.

As this customer did not have Darktrace/Network's autonomous response deployed on their network, the above detailed lateral movement and network reconnaissance activity was allowed to progress unfettered, until Darktrace’s SOC alerted the customer’s security team to take urgent action. The customer also received follow-up support through Darktrace’s Ask the Expert (ATE) service, allowing them to contact the analyst team directly for further details and support on the incident.

Thanks to this early detection, the customer was able to quickly identify and disable affected user accounts, effectively halting the attack and preventing further escalation.

Conclusions

Given the increasing trend of ransomware attackers exfiltrating sensitive data for double extortion and the rise of information stealers, stolen credentials are commonplace across dark web marketplaces. Malicious actors can exploit these leaked credentials to drastically lower the barrier to entry associated with brute-forcing access to their target networks.

While implementing well-configured MFA and enforcing regular password changes can help protect organizations, these measures alone may not be enough to fully negate the advantage attackers gain with stolen credentials.

In this instance, an attacker used leaked credentials to compromise an unused service account, allowing them to establish MFA and access the customer’s VPN. While this tactic may have allowed the attacker to evade human security teams and traditional security tools, Darktrace’s AI detected the unusual use of the account, indicating a potential compromise despite the organization’s MFA requirements being met. This underscores the importance of adopting an intelligent decision maker, like Darktrace, that is able to identify and respond to anomalies beyond standard protective measures.

Credit to Charlotte Thompson, Cyber Security Analyst, Ryan Traill, Threat Content Lead

Appendices

Darktrace DETECT Model Coverage

-       Device / Suspicious SMB Scanning Activity (Model Alert)

-       Device / ICMP Address Scan (Model Alert)

-       Device / Network Scan (Model Alert)

-       Device / Suspicious LDAP Search Operation (Model Alert)

-       User / Kerberos Username Brute Force (Model Alert)

-       Device / Large Number of Model Breaches (Model Alert)

-       Anomalous Connection / SMB Enumeration (Model Alert)

-       Device / Multiple Lateral Movement Model Breaches (Enhanced Monitoring Model Alert)

-       Device / Possible SMB/NTLM Reconnaissance (Model Alert)

-       Anomalous Connection / Possible Share Enumeration Activity (Model Alert)

-       Device / Attack and Recon Tools (Model Alert)

MITRE ATT&CK Mapping

Tactic – Technique - Code

INITIAL ACCESS - Hardware Additions     -T1200

DISCOVERY - Network Service Scanning -T1046

DISCOVERY - Remote System Discovery - T1018

DISCOVERY - Domain Trust Discovery      - T1482

DISCOVERY - File and Directory Discovery - T1083

DISCOVERY - Network Share Discovery - T1135

RECONNAISSANCE - Scanning IP Blocks - T1595.001

RECONNAISSANCE - Vulnerability Scanning - T1595.002

RECONNAISSANCE - Client Configurations - T1592.004

RECONNAISSANCE - IP Addresses - T1590.005

CREDENTIAL ACCESS - Brute Force - T1110

LATERAL MOVEMENT - Exploitation of Remote Services -T1210

References

  1. 2024 Google Cloud Threat Horizons Report
    https://services.google.com/fh/files/misc/threat_horizons_report_h12024.pdf
  2. IBM X-Force Threat Intelligence Index 2024
    https://www.ibm.com/reports/threat-intelligence
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Charlotte Thompson
Cyber Analyst

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September 8, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead

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September 8, 2025

Cyber Assessment Framework v4.0 Raises the Bar: 6 Questions every security team should ask about their security posture

CAF v4.0 cyber assessment frameworkDefault blog imageDefault blog image

What is the Cyber Assessment Framework?

The Cyber Assessment Framework (CAF) acts as guide for organizations, specifically across essential services, critical national infrastructure and regulated sectors, across the UK for assessing, managing and improving their cybersecurity, cyber resilience and cyber risk profile.

The guidance in the Cyber Assessment Framework aligns with regulations such as The Network and Information Systems Regulations (NIS), The Network and Information Security Directive (NIS2) and the Cyber Security and Resilience Bill.

What’s new with the Cyber Assessment Framework 4.0?

On 6 August 2025, the UK’s National Cyber Security Centre (NCSC) released Cyber Assessment Framework 4.0 (CAF v4.0) a pivotal update that reflects the increasingly complex threat landscape and the regulatory need for organisations to respond in smarter, more adaptive ways.

The Cyber Assessment Framework v4.0 introduces significant shifts in expectations, including, but not limited to:

  • Understanding threats in terms of the capabilities, methods and techniques of threat actors and the importance of maintaining a proactive security posture (A2.b)
  • The use of secure software development principles and practices (A4.b)
  • Ensuring threat intelligence is understood and utilised - with a focus on anomaly-based detection (C1.f)
  • Performance of proactive threat hunting with automation where appropriate (C2.a)

This blog post will focus on these components of the framework. However, we encourage readers to get the full scope of the framework by visiting the NCSC website where they can access the full framework here.

In summary, the changes to the framework send a clear signal: the UK’s technical authority now expects organisations to move beyond static rule-based systems and embrace more dynamic, automated defences. For those responsible for securing critical national infrastructure and essential services, these updates are not simply technical preferences, but operational mandates.

At Darktrace, this evolution comes as no surprise. In fact, it reflects the approach we've championed since our inception.

Why Darktrace? Leading the way since 2013

Darktrace was built on the principle that detecting cyber threats in real time requires more than signatures, thresholds, or retrospective analysis. Instead, we pioneered a self-learning approach powered by artificial intelligence, that understands the unique “normal” for every environment and uses this baseline to spot subtle deviations indicative of emerging threats.

From the beginning, Darktrace has understood that rules and lists will never keep pace with adversaries. That’s why we’ve spent over a decade developing AI that doesn't just alert, it learns, reasons, explains, and acts.

With Cyber Assessment Framework v4.0, the bar has been raised to meet this new reality. For technical practitioners tasked with evaluating their organisation’s readiness, there are five essential questions that should guide the selection or validation of anomaly detection capabilities.

6 Questions you should ask about your security posture to align with CAF v4

1. Can your tools detect threats by identifying anomalies?

Cyber Assessment Framework v4.0 principle C1.f has been added in this version and requires that, “Threats to the operation of network and information systems, and corresponding user and system behaviour, are sufficiently understood. These are used to detect cyber security incidents.”

This marks a significant shift from traditional signature-based approaches, which rely on known Indicators of Compromise (IOCs) or predefined rules to an expectation that normal user and system behaviour is understood to an extent enabling abnormality detection.

Why this shift?

An overemphasis on threat intelligence alone leaves defenders exposed to novel threats or new variations of existing threats. By including reference to “understanding user and system behaviour” the framework is broadening the methods of threat detection beyond the use of threat intelligence and historical attack data.

While CAF v4.0 places emphasis on understanding normal user and system behaviour and using that understanding to detect abnormalities and as a result, adverse activity. There is a further expectation that threats are understood in terms of industry specific issues and that monitoring is continually updated  

Darktrace uses an anomaly-based approach to threat detection which involves establishing a dynamic baseline of “normal” for your environment, then flagging deviations from that baseline — even when there’s no known IoCs to match against. This allows security teams to surface previously unseen tactics, techniques, and procedures in real time, whether it’s:

  • An unexpected outbound connection pattern (e.g., DNS tunnelling);
  • A first-time API call between critical services;
  • Unusual calls between services; or  
  • Sensitive data moving outside normal channels or timeframes.

The requirement that organisations must be equipped to monitor their environment, create an understanding of normal and detect anomalous behaviour aligns closely with Darktrace’s capabilities.

2. Is threat hunting structured, repeatable, and improving over time?

CAF v4.0 introduces a new focus on structured threat hunting to detect adverse activity that may evade standard security controls or when such controls are not deployable.  

Principle C2.a outlines the need for documented, repeatable threat hunting processes and stresses the importance of recording and reviewing hunts to improve future effectiveness. This inclusion acknowledges that reactive threat hunting is not sufficient. Instead, the framework calls for:

  • Pre-determined and documented methods to ensure threat hunts can be deployed at the requisite frequency;
  • Threat hunts to be converted  into automated detection and alerting, where appropriate;  
  • Maintenance of threat hunt  records and post-hunt analysis to drive improvements in the process and overall security posture;
  • Regular review of the threat hunting process to align with updated risks;
  • Leveraging automation for improvement, where appropriate;
  • Focus on threat tactics, techniques and procedures, rather than one-off indicators of compromise.

Traditionally, playbook creation has been a manual process — static, slow to amend, and limited by human foresight. Even automated SOAR playbooks tend to be stock templates that can’t cover the full spectrum of threats or reflect the specific context of your organisation.

CAF v4.0 sets the expectation that organisations should maintain documented, structured approaches to incident response. But Darktrace / Incident Readiness & Recovery goes further. Its AI-generated playbooks are bespoke to your environment and updated dynamically in real time as incidents unfold. This continuous refresh of “New Events” means responders always have the latest view of what’s happening, along with an updated understanding of the AI's interpretation based on real-time contextual awareness, and recommended next steps tailored to the current stage of the attack.

The result is far beyond checkbox compliance: a living, adaptive response capability that reduces investigation time, speeds containment, and ensures actions are always proportionate to the evolving threat.

3. Do you have a proactive security posture?

Cyber Assessment Framework v4.0 does not want organisations to detect threats, it expects them to anticipate and reduce cyber risk before an incident ever occurs. That is s why principle A2.b calls for a security posture that moves from reactive detection to predictive, preventative action.

A proactive security posture focuses on reducing the ease of the most likely attack paths in advance and reducing the number of opportunities an adversary has to succeed in an attack.

To meet this requirement, organisations could benefit in looking for solutions that can:

  • Continuously map the assets and users most critical to operations;
  • Identify vulnerabilities and misconfigurations in real time;
  • Model likely adversary behaviours and attack paths using frameworks like MITRE ATT&CK; and  
  • Prioritise remediation actions that will have the highest impact on reducing overall risk.

When done well, this approach creates a real-time picture of your security posture, one that reflects the dynamic nature and ongoing evolution of both your internal environment and the evolving external threat landscape. This enables security teams to focus their time in other areas such as  validating resilience through exercises such as red teaming or forecasting.

4. Can your team/tools customize detection rules and enable autonomous responses?

CAF v4.0 places greater emphasis on reducing false positives and acting decisively when genuine threats are detected.  

The framework highlights the need for customisable detection rules and, where appropriate, autonomous response actions that can contain threats before they escalate:

The following new requirements are included:  

  • C1.c.: Alerts and detection rules should be adjustable to reduce false positives and optimise responses. Custom tooling and rules are used in conjunction with off the shelf tooling and rules;
  • C1.d: You investigate and triage alerts from all security tools and take action – allowing for improvement and prioritization of activities;
  • C1.e: Monitoring and detection personnel have sufficient understanding of operational context and deal with workload effectively as well as identifying areas for improvement (alert or triage fatigue is not present);
  • C2.a: Threat hunts should be turned into automated detections and alerting where appropriate and automation should be leveraged to improve threat hunting.

Tailored detection rules improve accuracy, while automation accelerates response, both of which help satisfy regulatory expectations. Cyber AI Analyst allows for AI investigation of alerts and can dramatically reduce the time a security team spends on alerts, reducing alert fatigue, allowing more time for strategic initiatives and identifying improvements.

5. Is your software secure and supported?  

CAF v4.0 introduced a new principle which requires software suppliers to leverage an established secure software development framework. Software suppliers must be able to demonstrate:  

  • A thorough understanding of the composition and provenance of software provided;  
  • That the software development lifecycle is informed by a detailed and up to date understanding of threat; and  
  • They can attest to the authenticity and integrity of the software, including updates and patches.  

Darktrace is committed to secure software development and all Darktrace products and internally developed systems are developed with secure engineering principles and security by design methodologies in place. Darktrace commits to the inclusion of security requirements at all stages of the software development lifecycle. Darktrace is ISO 27001, ISO 27018 and ISO 42001 Certified – demonstrating an ongoing commitment to information security, data privacy and artificial intelligence management and compliance, throughout the organisation.  

6. Is your incident response plan built on a true understanding of your environment and does it adapt to changes over time?

CAF v4.0 raises the bar for incident response by making it clear that a plan is only as strong as the context behind it. Your response plan must be shaped by a detailed, up-to-date understanding of your organisation’s specific network, systems, and operational priorities.

The framework’s updates emphasise that:

  • Plans must explicitly cover the network and information systems that underpin your essential functions because every environment has different dependencies, choke points, and critical assets.
  • They must be readily accessible even when IT systems are disrupted ensuring critical steps and contact paths aren’t lost during an incident.
  • They should be reviewed regularly to keep pace with evolving risks, infrastructure changes, and lessons learned from testing.

From government expectation to strategic advantage

Cyber Assessment Framework v4.0 signals a powerful shift in cybersecurity best practice. The newest version sets a higher standard for detection performance, risk management, threat hunting software development and proactive security posture.

For Darktrace, this is validation of the approach we have taken since the beginning: to go beyond rules and signatures to deliver proactive cyber resilience in real-time.

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Disclaimer:

This document has been prepared on behalf of Darktrace Holdings Limited. It is provided for information purposes only to provide prospective readers with general information about the Cyber Assessment Framework (CAF) in a cyber security context. It does not constitute legal, regulatory, financial or any other kind of professional advice and it has not been prepared with the reader and/or its specific organisation’s requirements in mind. Darktrace offers no warranties, guarantees, undertakings or other assurances (whether express or implied)  that: (i) this document or its content are  accurate or complete; (ii) the steps outlined herein will guarantee compliance with CAF; (iii) any purchase of Darktrace’s products or services will guarantee compliance with CAF; (iv) the steps outlined herein are appropriate for all customers. Neither the reader nor any third party is entitled to rely on the contents of this document when making/taking any decisions or actions to achieve compliance with CAF. To the fullest extent permitted by applicable law or regulation, Darktrace has no liability for any actions or decisions taken or not taken by the reader to implement any suggestions contained herein, or for any third party products, links or materials referenced. Nothing in this document negates the responsibility of the reader to seek independent legal or other advice should it wish to rely on any of the statements, suggestions, or content set out herein.  

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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About the author
Mariana Pereira
VP, Field CISO
Your data. Our AI.
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