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January 6, 2021

Darktrace Insights On SolarWinds Hack

Learn how Darktrace analyzed the SolarWinds hack without signatures. Understand the techniques used to identify and mitigate this major cyber threat.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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06
Jan 2021

For a high-level explanation of the SolarWinds hack, watch our video below.

The SUNBURST malware attacks against SolarWinds have heightened companies’ concerns about the risk to their digital environments. Malware installed during software updates in March 2020 has allowed advanced attackers to gain unauthorized access to files that may include customer data and intellectual property.

Darktrace does not use SolarWinds, and its operations remain unaffected by this breach. However, SolarWinds is an IT discovery tool that is used by a significant number of Darktrace customers. In what follows, we explore a set of Darktrace detections that highlight and alert security teams to the types of behaviors related to this breach.

This is not an example of a SolarWinds compromise, but examples of anomalous behaviors we can expect to see from this type of breach. These examples stress the value of self-learning Cyber AI capable of understanding the evolving normal ‘patterns of life’ within an enterprise – as opposed to a signature-based approach that looks at historical data to predict today’s threat.

As Darktrace detects device activity patterns rather than known malicious signatures, detecting use of these techniques will fall into the scope of Darktrace’s capabilities without further need for configuration. The technology automatically clusters devices into ‘peer groups’, allowing it to detect cases of an individual device behaving unusually. Using a self-learning approach is the best possible mechanism to catch an attacker who gains access into your systems using a degree of stealth so as to not trigger signature-based detection.

A number of these models may fire in combination with other models in order to make a strong detection over a time-series – and this is exactly where Darktrace’s autonomous incident triage capability, Cyber AI Analyst, plays a crucial role in investigating the alerts on behalf of security teams. Cyber AI Analyst saves critical time for security teams, and its results should be treated with a high priority during this period of vigilance.

How SolarWinds was detected with AI

We want to focus on the most sophisticated details of the hands-on intrusion that in many cases followed the initial automated attack. This post-exploitation part of the attack is much more varied and stealthy. These stages are also near-impossible to predict, as they are driven by the attacker’s intentions and goals for each individual victim at this stage – making the use of signatures, threat intelligence or static use cases virtually useless.

While the automated, initial malware execution is a critical initial step to understand, the behavior was pre-configured for the malware and included the download of further payloads and the connection to domain-generation-algorithm (DGA) based subdomains of avsvmcloud[.]com. These automated first stages of the attack have been sufficiently researched in depth by the community. This post is not aiming to add anything to these findings, but instead takes a look at the potential post-infection activities.

Malware / C2 domains

The threat-actor set the hostnames on their later-stage command and control (C2) infrastructure to match a legitimate hostname found within the victim’s environment. This allowed the adversary to blend into the environment, avoid suspicion, and evade detection. They further used C2 servers in geopolitical proximity to their victims, further circumventing static geo-based trusts lists. Darktrace is unaffected by this type of tradecraft as it does not have implicit, pre-defined trust of any geo-locations.

This would be very likely to trigger the following Darktrace Cyber AI models. The models were not specifically designed to detect SolarWinds modifications but have been in place for years – they are designed to detect the subtle but significant attacker activities occurring within an organization’s network.

  • Compromise / Agent Beacon to New Endpoint
  • Compromise / SSL Beaconing to New Endpoint
  • Compromise / HTTP Beaconing to New Endpoint*

*The implant uses SSL, but may be identified as HTTP if using a proxy.

Lateral movement using different credentials

Once the attacker gained access to the network with compromised credentials, they moved laterally using multiple different credentials. The credentials used for lateral movement were always different from those used for remote access.

This very likely would trigger the following Cyber AI models:

  • User / Multiple Uncommon New Credentials on Device
Figure 1: Example breach event log showing anomalous (new) logins from a single device, with multiple user credentials
  • User / New Admin Credentials on Client
Figure 2: Example breach event log showing anomalous admin login

Temporary file replacement and temporary task modification

The attacker used a temporary file replacement technique to remotely execute utilities: they replaced a legitimate utility with theirs, executed their payload, and then restored the legitimate original file. They similarly manipulated scheduled tasks by updating an existing legitimate task to execute their tools and then returned the scheduled task to its original configuration. They routinely removed their tools – including the removal of backdoors once legitimate remote access was achieved.

This would be very likely to trigger the following Cyber AI models:

  • Anomalous Connection / New or Uncommon Service Control
Figure 3: Example breach showing uncommon service control
  • Anomalous Connection / High Volume of New or Uncommon Service Control
Figure 4: Example breach showing 10 uncommon service controls
  • Device / AT Service Scheduled Task
Figure 5: Breach event log shows new AT service scheduled task activity
  • Device / Multiple RPC Requests for Unknown Services
Figure 6: Breach shows multiple binds to unknown RPC services
  • Device / Anomalous SMB Followed By Multiple Model Breaches
Figure 7: Breach shows unusual SMB activity, combined with slow beaconing
  • Device / Suspicious File Writes to Multiple Hidden SMB Shares
Figure 8: Breach shows device writing .bat file to temp folder on another device
  • Unusual Activity / Anomalous SMB to New or Unusual Locations
Figure 9: Breach shows new access to SAMR, combined with SMB Reads and Kerberos login failures
  • Unusual Activity / Sustained Anomalous SMB Activity
Figure 10: Breach shows significant deviation in SMB activity from device

SolarWinds breach remembered

By understanding where credentials are used and which devices talk to each other, Cyber AI has an unprecedented and dynamic understanding of business systems. This empowers it to alert security teams to enterprise changes that could indicate cyber risk in real time.

These alerts demonstrate how AI learns ‘normal’ for the unique digital environment surrounding it, and then alerts operators to deviations, including those that are directly relevant to the SUNBURST compromise. It further provides insights into how the attacker exploited those networks that did not have the appropriate visibility and detection capabilities.

On top of these alerts, Cyber AI Analyst will also be automatically correlating these detections over time to identify patterns, generating comprehensive and intuitive incident summaries and significantly reducing triage time. Reviewing Cyber AI Analyst alerts should be given high priority over the next several weeks.


Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 22, 2025

The Year Ahead: AI Cybersecurity Trends to Watch in 2026

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Introduction: 2026 cyber trends

Each year, we ask some of our experts to step back from the day-to-day pace of incidents, vulnerabilities, and headlines to reflect on the forces reshaping the threat landscape. The goal is simple:  to identify and share the trends we believe will matter most in the year ahead, based on the real-world challenges our customers are facing, the technology and issues our R&D teams are exploring, and our observations of how both attackers and defenders are adapting.  

In 2025, we saw generative AI and early agentic systems moving from limited pilots into more widespread adoption across enterprises. Generative AI tools became embedded in SaaS products and enterprise workflows we rely on every day, AI agents gained more access to data and systems, and we saw glimpses of how threat actors can manipulate commercial AI models for attacks. At the same time, expanding cloud and SaaS ecosystems and the increasing use of automation continued to stretch traditional security assumptions.

Looking ahead to 2026, we’re already seeing the security of AI models, agents, and the identities that power them becoming a key point of tension – and opportunity -- for both attackers and defenders. Long-standing challenges and risks such as identity, trust, data integrity, and human decision-making will not disappear, but AI and automation will increase the speed and scale of the cyber risk.  

Here's what a few of our experts believe are the trends that will shape this next phase of cybersecurity, and the realities organizations should prepare for.  

Agentic AI is the next big insider risk

In 2026, organizations may experience their first large-scale security incidents driven by agentic AI behaving in unintended ways—not necessarily due to malicious intent, but because of how easily agents can be influenced. AI agents are designed to be helpful, lack judgment, and operate without understanding context or consequence. This makes them highly efficient—and highly pliable. Unlike human insiders, agentic systems do not need to be socially engineered, coerced, or bribed. They only need to be prompted creatively, misinterpret legitimate prompts, or be vulnerable to indirect prompt injection. Without strong controls around access, scope, and behavior, agents may over-share data, misroute communications, or take actions that introduce real business risk. Securing AI adoption will increasingly depend on treating agents as first-class identities—monitored, constrained, and evaluated based on behavior, not intent.

-- Nicole Carignan, SVP of Security & AI Strategy

Prompt Injection moves from theory to front-page breach

We’ll see the first major story of an indirect prompt injection attack against companies adopting AI either through an accessible chatbot or an agentic system ingesting a hidden prompt. In practice, this may result in unauthorized data exposure or unintended malicious behavior by AI systems, such as over-sharing information, misrouting communications, or acting outside their intended scope. Recent attention on this risk—particularly in the context of AI-powered browsers and additional safety layers being introduced to guide agent behavior—highlights a growing industry awareness of the challenge.  

-- Collin Chapleau, Senior Director of Security & AI Strategy

Humans are even more outpaced, but not broken

When it comes to cyber, people aren’t failing; the system is moving faster than they can. Attackers exploit the gap between human judgment and machine-speed operations. The rise of deepfakes and emotion-driven scams that we’ve seen in the last few years reduce our ability to spot the familiar human cues we’ve been taught to look out for. Fraud now spans social platforms, encrypted chat, and instant payments in minutes. Expecting humans to be the last line of defense is unrealistic.

Defense must assume human fallibility and design accordingly. Automated provenance checks, cryptographic signatures, and dual-channel verification should precede human judgment. Training still matters, but it cannot close the gap alone. In the year ahead, we need to see more of a focus on partnership: systems that absorb risk so humans make decisions in context, not under pressure.

-- Margaret Cunningham, VP of Security & AI Strategy

AI removes the attacker bottleneck—smaller organizations feel the impact

One factor that is currently preventing more companies from breaches is a bottleneck on the attacker side: there’s not enough human hacker capital. The number of human hands on a keyboard is a rate-determining factor in the threat landscape. Further advancements of AI and automation will continue to open that bottleneck. We are already seeing that. The ostrich approach of hoping that one’s own company is too obscure to be noticed by attackers will no longer work as attacker capacity increases.  

-- Max Heinemeyer, Global Field CISO

SaaS platforms become the preferred supply chain target

Attackers have learned a simple lesson: compromising SaaS platforms can have big payouts. As a result, we’ll see more targeting of commercial off-the-shelf SaaS providers, which are often highly trusted and deeply integrated into business environments. Some of these attacks may involve software with unfamiliar brand names, but their downstream impact will be significant. In 2026, expect more breaches where attackers leverage valid credentials, APIs, or misconfigurations to bypass traditional defenses entirely.

-- Nathaniel Jones, VP of Security & AI Strategy

Increased commercialization of generative AI and AI assistants in cyber attacks

One trend we’re watching closely for 2026 is the commercialization of AI-assisted cybercrime. For example, cybercrime prompt playbooks sold on the dark web—essentially copy-and-paste frameworks that show attackers how to misuse or jailbreak AI models. It’s an evolution of what we saw in 2025, where AI lowered the barrier to entry. In 2026, those techniques become productized, scalable, and much easier to reuse.  

-- Toby Lewis, Global Head of Threat Analysis

Conclusion

Taken together, these trends underscore that the core challenges of cybersecurity are not changing dramatically -- identity, trust, data, and human decision-making still sit at the core of most incidents. What is changing quickly is the environment in which these challenges play out. AI and automation are accelerating everything: how quickly attackers can scale, how widely risk is distributed, and how easily unintended behavior can create real impact. And as technology like cloud services and SaaS platforms become even more deeply integrated into businesses, the potential attack surface continues to expand.  

Predictions are not guarantees. But the patterns emerging today suggest that 2026 will be a year where securing AI becomes inseparable from securing the business itself. The organizations that prepare now—by understanding how AI is used, how it behaves, and how it can be misused—will be best positioned to adopt these technologies with confidence in the year ahead.

Learn more about how to secure AI adoption in the enterprise without compromise by registering to join our live launch webinar on February 3, 2026.  

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December 22, 2025

Why Organizations are Moving to Label-free, Behavioral DLP for Outbound Email

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Why outbound email DLP needs reinventing

In 2025, the global average cost of a data breach fell slightly — but remains substantial at USD 4.44 million (IBM Cost of a Data Breach Report 2025). The headline figure hides a painful reality: many of these breaches stem not from sophisticated hacks, but from simple human error: mis-sent emails, accidental forwarding, or replying with the wrong attachment. Because outbound email is a common channel for sensitive data leaving an organization, the risk posed by everyday mistakes is enormous.

In 2025, 53% of data breaches involved customer PII, making it the most commonly compromised asset (IBM Cost of a Data Breach Report 2025). This makes “protection at the moment of send” essential. A single unintended disclosure can trigger compliance violations, regulatory scrutiny, and erosion of customer trust –consequences that are disproportionate to the marginal human errors that cause them.

Traditional DLP has long attempted to mitigate these impacts, but it relies heavily on perfect labelling and rigid pattern-matching. In reality, data loss rarely presents itself as a neat, well-structured pattern waiting to be caught – it looks like everyday communication, just slightly out of context.

How data loss actually happens

Most data loss comes from frustratingly familiar scenarios. A mistyped name in auto-complete sends sensitive data to the wrong “Alex.” A user forwards a document to a personal Gmail account “just this once.” Someone shares an attachment with a new or unknown correspondent without realizing how sensitive it is.

Traditional, content-centric DLP rarely catches these moments. Labels are missing or wrong. Regexes break the moment the data shifts formats. And static rules can’t interpret the context that actually matters – the sender-recipient relationship, the communication history, or whether this behavior is typical for the user.

It’s the everyday mistakes that hurt the most. The classic example: the Friday 5:58 p.m. mis-send, when auto-complete selects Martin, a former contractor, instead of Marta in Finance.

What traditional DLP approaches offer (and where gaps remain)

Most email DLP today follows two patterns, each useful but incomplete.

  • Policy- and label-centric DLP works when labels are correct — but content is often unlabeled or mislabeled, and maintaining classification adds friction. Gaps appear exactly where users move fastest
  • Rule and signature-based approaches catch known patterns but miss nuance: human error, new workflows, and “unknown unknowns” that don’t match a rule

The takeaway: Protection must combine content + behavior + explainability at send time, without depending on perfect labels.

Your technology primer: The three pillars that make outbound DLP effective

1) Label-free (vs. data classification)

Protects all content, not just what’s labeled. Label-free analysis removes classification overhead and closes gaps from missing or incorrect tags. By evaluating content and context at send time, it also catches misdelivery and other payload-free errors.

  • No labeling burden; no regex/rule maintenance
  • Works when tags are missing, wrong, or stale
  • Detects misdirected sends even when labels look right

2) Behavioral (vs. rules, signatures, threat intelligence)

Understands user behavior, not just static patterns. Behavioral analysis learns what’s normal for each person, surfacing human error and subtle exfiltration that rules can’t. It also incorporates account signals and inbound intel, extending across email and Teams.

  • Flags risk without predefined rules or IOCs
  • Catches misdelivery, unusual contacts, personal forwards, odd timing/volume
  • Blends identity and inbound context across channels

3) Proprietary DSLM (vs. generic LLM)

Optimized for precise, fast, explainable on-send decisions. A DSLM understands email/DLP semantics, avoids generative risks, and stays auditable and privacy-controlled, delivering intelligence reliably without slowing mail flow.

  • Low-latency, on-send enforcement
  • Non-generative for predictable, explainable outcomes
  • Governed model with strong privacy and auditability

The Darktrace approach to DLP

Darktrace / EMAIL – DLP stops misdelivery and sensitive data loss at send time using hold/notify/justify/release actions. It blends behavioral insight with content understanding across 35+ PII categories, protecting both labeled and unlabeled data. Every action is paired with clear explainability: AI narratives show exactly why an email was flagged, supporting analysts and helping end-users learn. Deployment aligns cleanly with existing SOC workflows through mail-flow connectors and optional Microsoft Purview label ingestion, without forcing duplicate policy-building.

Deployment is simple: Microsoft 365 routes outbound mail to Darktrace for real-time, inline decisions without regex or rule-heavy setup.

A buyer’s checklist for DLP solutions

When choosing your DLP solution, you want to be sure that it can deliver precise, explainable protection at the moment it matters – on send – without operational drag.  

To finish, we’ve compiled a handy list of questions you can ask before choosing an outbound DLP solution:

  • Can it operate label free when tags are missing or wrong? 
  • Does it truly learn per user behavior (no shortcuts)? 
  • Is there a domain specific model behind the content understanding (not a generic LLM)? 
  • Does it explain decisions to both analysts and end users? 
  • Will it integrate with your label program and SOC workflows rather than duplicate them? 

For a deep dive into Darktrace’s DLP solution, check out the full solution brief.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email
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