How a Major Civil Engineering Company Reduced MTTR across Network, Email and the Cloud with Darktrace
This civil engineering company maintains much of the highway infrastructure across the UK. After legacy tools failed to stop advanced email threats, the company adopted Darktrace’s AI, which autonomously detected and neutralized attacks—proving its value and driving broader deployment.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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15
Oct 2025
Asking more of the information security team
“What more can we be doing to secure the company?” is a great question for any cyber professional to hear from their Board of Directors. After successfully defeating a series of attacks and seeing the potential for AI tools to supercharge incoming threats, a UK-based civil engineering company’s security team had the answer: Darktrace.
“When things are coming at you at machine speed, you need machine speed to fight it off – it’s as simple as that,” said their Information Security Manager. “There were incidents where it took us a few hours to get to the bottom of what was going on. Darktrace changed that.”
Prevention was also the best cure. A peer organization in the same sector was still in business continuity measures 18 months after an attack, and the security team did not want to risk that level of business disruption.
Legacy tools were not meeting the team’s desired speed or accuracy
The company’s native SaaS email platform took between two and 14 days to alert on suspicious emails, with another email security tool flagging malicious emails after up to 24 days. After receiving an alert, responses often took a couple of days to coordinate. The team was losing precious time.
Beyond long detection and response times, the old email security platform was no longer performing: 19% of incoming spam was missed. Of even more concern: 6% of phishing emails reached users’ inboxes, and malware and ransomware email was also still getting through, with 0.3% of such email-borne payloads reaching user inboxes.
Choosing Darktrace
“When evaluating tools in 2023, only Darktrace had what I was looking for: an existing, mature, AI-based cybersecurity solution. ChatGPT had just come out and a lot of companies were saying ‘AI this’ and ‘AI that’. Then you’d take a look, and it was all rules- and cases-based, not AI at all,” their Information Security Manager.
The team knew that, with AI-enabled attacks on the horizon, a cybersecurity company that had already built, fielded, and matured an AI-powered cyber defense would give the security team the ability to fend off machine-speed attacks at the same pace as the attackers.
Darktrace accomplishes this with multi-layered AI that learns each organization’s normal business operations. With this detailed level of understanding, Darktrace’s Self-Learning AI can recognize unusual activity that may indicate a cyber-attack, and works to neutralize the threat with precise response actions. And it does this all at machine speed and with minimal disruption.
On the morning the team was due to present its findings, the session was cancelled – for a good reason. The Board didn’t feel further discussion was necessary because the case for Darktrace was so conclusive. The CEO described the Darktrace option as ‘an insurance policy we can’t do without’.
Saving time with Darktrace / EMAIL
Darktrace / EMAIL reduced the discovery, alert, and response process from days or weeks to seconds .
Darktrace / EMAIL automates what was originally a time-consuming and repetitive process. The team has recovered between eight and 10 working hours a week by automating much of this process using / EMAIL.
Today, Darktrace / EMAIL prevents phishing emails from reaching employees’ inboxes. The volume of hostile and unsolicited email fell to a third of its original level after Darktrace / EMAIL was set up.
Further savings with Darktrace / NETWORK and Darktrace / IDENTITY
Since its success with Darktrace / EMAIL, the company adopted two more products from the Darktrace ActiveAI Security Platform – Darktrace / NETWORK and Darktrace / IDENTITY.
These have further contributed to cost savings. An initial plan to build a 24/7 SOC would have required hiring and retaining six additional analysts, rather than the two that currently use Darktrace, costing an additional £220,000 per year in salary. With Darktrace, the existing analysts have the tools needed to become more effective and impactful.
An additional benefit: Darktrace adoption has lowered the company’s cyber insurance premiums. The security team can reallocate this budget to proactive projects.
Detection of novel threats provides reassurance
Darktrace’s unique approach to cybersecurity added a key benefit. The team’s previous tool took a rules-based approach – which was only good if the next attack featured the same characteristics as the ones on which the tool was trained.
“Darktrace looks for anomalous behavior, and we needed something that detected and responded based on use cases, not rules that might be out of date or too prescriptive,” their Information Security Manager. “Our existing provider could take a couple of days to update rules and signatures, and in this game, speed is of the essence. Darktrace just does everything we need - without delay.”
Where rules-based tools must wait for a threat to emerge before beginning to detect and respond to it, Darktrace identifies and protects against unknown and novel threats, speeding identification, response, and recovery, minimizing business disruption as a result.
Looking to the future
With Darktrace in place, the UK-based civil engineering company team has reallocated time and resources usually spent on detection and alerting to now tackle more sophisticated, strategic challenges. Darktrace has also equipped the team with far better and more regularly updated visibility into potential vulnerabilities.
“One thing that frustrates me a little is penetration testing; our ISO accreditation mandates a penetration test at least once a year, but the results could be out of date the next day,” their Information Security Manager. “Darktrace / Proactive Exposure Management will give me that view in real time – we can run it daily if needed - and that’s going to be a really effective workbench for my team.”
As the company looks to further develop its security posture, Darktrace remains poised to evolve alongside its partner.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
When Trust Becomes the Attack Surface: Supply-Chain Attacks in an Era of Automation and Implicit Trust
Software supply-chain attacks in 2026
Software supply-chain attacks now represent the primary threat shaping the 2026 security landscape. Rather than relying on exploits at the perimeter, attackers are targeting the connective tissue of modern engineering environments: package managers, CI/CD automation, developer systems, and even the security tools organizations inherently trust.
These incidents are not isolated cases of poisoned code. They reflect a structural shift toward abusing trusted automation and identity at ecosystem scale, where compromise propagates through systems designed for speed, not scrutiny. Ephemeral build runners, regardless of provider, represent high‑trust, low‑visibility execution zones.
The Axios compromise and the cascading Trivy campaign illustrate how quickly this abuse can move once attacker activity enters build and delivery workflows. This blog provides an overview of the latest supply chain and security tool incidents with Darktrace telemetry and defensive actions to improve organizations defensive cyber posture.
1. Why the Axios Compromise Scaled
On 31 March 2026, attackers hijacked the npm account of Axios’s lead maintainer, publishing malicious versions 1.14.1 and 0.30.4 that silently pulled in a malicious dependency, plain‑crypto‑[email protected]. Axios is a popular HTTP client for node.js and processes 100 million weekly downloads and appears in around 80% of cloud and application environments, making this a high‑leverage breach [1].
The attack chain was simple yet effective:
A compromised maintainer account enabled legitimate‑looking malicious releases.
The poisoned dependency executed Remote Access Trojans (RATs) across Linux, macOS and Windows systems.
The malware beaconed to a remote command-and-control (C2) server every 60 seconds in a loop, awaiting further instructions.
The installer self‑cleaned by deleting malicious artifacts.
All of this matters because a single maintainer compromise was enough to project attacker access into thousands of trusted production environments without exploiting a single vulnerability.
A view from Darktrace
Multiple cases linked with the Axios compromise were identified across Darktrace’s customer base in March 2026, across both Darktrace / NETWORK and Darktrace / CLOUD deployments.
In one Darktrace / CLOUD deployment, an Azure Cloud Asset was observed establishing new external HTTP connectivity to the IP 142.11.206[.]73 on port 8000. Darktrace deemed this activity as highly anomalous for the device based on several factors, including the rarity of the endpoint across the network and the unusual combination of protocol and port for this asset. As a result, the triggering the "Anomalous Connection / Application Protocol on Uncommon Port" model was triggered in Darktrace / CLOUD. Detection was driven by environmental context rather than a known indicator at the time. Subsequent reporting later classified the destination as malicious in relation to the Axios supply‑chain compromise, reinforcing the gap that often exists between initial attacker activity and the availability of actionable intelligence. [5]
Additionally, shortly before this C2 connection, the device was observed communicating with various endpoints associated with the NPM package manager, further reinforcing the association with this attack.
Figure 1: Darktrace’s detection of the unusual external connection to 142.11[.]206[.]73 via port 8000.
Within Axios cases observed within Darktrace / NETWORK customer environments, activity generally focused on the use of newly observed cURL user agents in outbound connections to the C2 URL sfrclak[.]com/6202033, alongside the download of malicious files.
In other cases, Darktrace / NETWORK customers with Microsoft Defender for Endpoint integration received alerts flagging newly observed system executables and process launches associated with C2 communication.
Figure 2: A Security Integration Alert from Microsoft Defender for Endpoint associated with the Axios supply chain attack.
2. Why Trivy bypassed security tooling trust
Between late February and March 22, 2026, the threat group TeamPCP leveraged credentials from a previous incident to insert malicious artifacts across Trivy’s distribution ecosystem, including its CI automation, release binaries, Visual Studio Code extensions, and Docker container images [2].
While public reporting has emphasized GitHub Actions, Darktrace telemetry highlights attacker execution within CI/CD runner environments, including ephemeral build runners. These execution contexts are typically granted broad trust and limited visibility, allowing malicious activity within build automation to blend into expected operational workflows, regardless of provider.
This was a coordinated multi‑phase attack:
75 of 76 of trivy-action tags and all setup‑trivy tags were force‑pushed to deliver a malicious payload.
A malicious binary (v0.69.4) was distributed across all major distribution channels.
Developer machines were compromised, receiving a persistent backdoor and a self-propagating worm.
Secrets were exfiltrated at scale, including SSH keys, Kuberenetes tokens, database passwords, and cloud credentials across Amazon Web Service (AWS), Azure, and Google Cloud Platform (GCP).
Within Darktrace’s customer base, an AWS EC2 instance monitored by Darktrace / CLOUD appeared to have been impacted by the Trivy attack. On March 19, the device was seen connecting to the attacker-controlled C2 server scan[.]aquasecurtiy[.]org (45.148.10[.]212), triggering the model 'Anomalous Server Activity / Outgoing from Server’ in Darktrace / CLOUD.
Despite this limited historical context, Darktrace assessed this activity as suspicious due to the rarity of the destination endpoint across the wider deployment. This resulted in the triggering of a model alert and the generation of a Cyber AI Analyst incident to further analyze and correlate the attack activity.
TeamPCP’s continued abused of GitHub Actions against security and IT tooling has also been observed more recently in Darktrace’s customer base. On April 22, an AWS asset was seen connecting to the C2 endpoint audit.checkmarx[.]cx (94.154.172[.]43). The timing of this activity suggests a potential link to a malicious Bitwarden package distributed by the threat actor, which was only available for a short timeframe on April 22. [4][3]
Figure 3: A model alert flagging unusual external connectivity from the AWS asset, as seen in Darktrace / CLOUD .
While the Trivy activity originated within build automation, the underlying failure mode mirrors later intrusions observed via management tooling. In both cases, attackers leveraged platforms designed for scale and trust to execute actions that blended into normal operational noise until downstream effects became visible.
Quest KACE: Legacy Risk, Real Impact
The Quest KACE System Management Appliance (SMA) incident reinforces that software risk is not confined to development pipelines alone. High‑trust infrastructure and management platforms are increasingly leveraged by adversaries when left unpatched or exposed to the internet.
Throughout March 2026, attackers exploited CVE 2025-32975 to authentication on outdated, internet-facing KACE appliances, gaining administrative control and pushing remote payloads into enterprise environments. Organizations still running pre-patch versions effectively handed adversaries a turnkey foothold, reaffirming a simple strategic truth: legacy management systems are now part of the supply-chain threat surface, and treating them as “low-risk utilities” is no longer defensible [3].
Within the Darktrace customer base, a potential case was identified in mid-March involving an internet-facing server that exhibited the use of a new user agent alongside unusual file downloads and unexpected external connectivity. Darktrace identified the device downloading file downloads from "216.126.225[.]156/x", "216.126.225[.]156/ct.py" and "216.126.225[.]156/n", using the user agents, "curl/8.5.0" & "Python-urllib/3.9".
The timeframe and IoCs observed point towards likely exploitation of CVE‑2025‑32975. As with earlier incidents, the activity became visible through deviations in expected system behavior rather than through advance knowledge of exploitation or attacker infrastructure. The delay between observed exploitation and its addition to the Known Exploited Vulnerabilities (KEV) catalogue underscores a recurring failure: retrospective validation cannot keep pace with adversaries operating at automation speed.
The strategic pattern: Ecosystem‑scale adversaries
The Axios and Trivy compromises are not anomalies; they are signals of a structural shift in the threat landscape. In this post-trust era, the compromise of a single maintainer, repository token, or CI/CD tag can produce large-scale blast radiuses with downstream victims numbering in the thousands. Attackers are no longer just exploiting vulnerabilities; they are exploiting infrastructure privileges, developer trust relationships, and automated build systems that the industry has generally under secured.
Supply‑chain compromise should now be treated as an assumed breach scenario, not a specialized threat class, particularly across build, integration, and management infrastructure. Organizations must operate under the assumption that compromise will occur within trusted software and automation layers, not solely at the network edge or user endpoint. Defenders should therefore expect compromise to emerge from trusted automation layers before it is labelled, validated, or widely understood.
The future of supply‑chain defense lies in continuous behavioral visibility, autonomous detection across developer and build environments, and real‑time anomaly identification.
As AI increasingly shapes software development and security operations, defenders must assume adversaries will also operate with AI in the loop. The defensive edge will come not from predicting specific compromises, but from continuously interrogating behavior across environments humans can no longer feasibly monitor at scale.
Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISCO), Emma Foulger (Global Threat Research Operations Lead), Justin Torres (Senior Cyber Analyst), Tara Gould (Malware Research Lead)
How email-delivered prompt injection attacks can target enterprise AI – and why it matters
What are email-delivered prompt injection attacks?
As organizations rapidly adopt AI assistants to improve productivity, a new class of cyber risk is emerging alongside them: email-delivered AI prompt injection. Unlike traditional attacks that target software vulnerabilities or rely on social engineering, this is the act of embedding malicious or manipulative instructions into content that an AI system will process as part of its normal workflow. Because modern AI tools are designed to ingest and reason over large volumes of data, including emails, documents, and chat histories, they can unintentionally treat hidden attacker-controlled text as legitimate input.
At Darktrace, our analysis has shown an increase of 90% in the number of customer deployments showing signals associated with potential prompt injection attempts since we began monitoring for this type of activity in late 2025. While it is not always possible to definitively attribute each instance, internal scoring systems designed to identify characteristics consistent with prompt injection have recorded a growing number of high-confidence matches. The upward trend suggests that attackers are actively experimenting with these techniques.
Recent examples of prompt injection attacks
Two early examples of this evolving threat are HashJack and ShadowLeak, which illustrate prompt injection in practice.
HashJack is a novel prompt injection technique discovered in November 2025 that exploits AI-powered web browsers and agentic AI browser assistants. By hiding malicious instructions within the URL fragment (after the # symbol) of a legitimate, trusted website, attackers can trick AI web assistants into performing malicious actions – potentially inserting phishing links, fake contact details, or misleading guidance directly into what appears to be a trusted AI-generated output.
ShadowLeak is a prompt injection method to exfiltrate PII identified in September 2025. This was a flaw in ChatGPT (now patched by OpenAI) which worked via an agent connected to email. If attackers sent the target an email containing a hidden prompt, the agent was tricked into leaking sensitive information to the attacker with no user action or visible UI.
What’s the risk of email-delivered prompt injection attacks?
Enterprise AI assistants often have complete visibility across emails, documents, and internal platforms. This means an attacker does not need to compromise credentials or move laterally through an environment. If successful, they can influence the AI to retrieve relevant information seamlessly, without the labor of compromise and privilege escalation.
The first risk is data exfiltration. In a prompt injection scenario, malicious instructions may be embedded within an ordinary email. As in the ShadowLeak attack, when AI processes that content as part of a legitimate task, it may interpret the hidden text as an instruction. This could result in the AI disclosing sensitive data, summarizing confidential communications, or exposing internal context that would otherwise require significant effort to obtain.
The second risk is agentic workflow poisoning. As AI systems take on more active roles, prompt injection can influence how they behave over time. An attacker could embed instructions that persist across interactions, such as causing the AI to include malicious links in responses or redirect users to untrusted resources. In this way, the attacker inserts themselves into the workflow, effectively acting as a man-in-the-middle within the AI system.
Why can’t other solutions catch email-delivered prompt injection attacks?
AI prompt injection challenges many of the assumptions that traditional email security is built on. It does not fit the usual patterns of phishing, where the goal is to trick a user into clicking a link or opening an attachment.
Most security solutions are designed to detect signals associated with user engagement: suspicious links, unusual attachments, or social engineering cues. Prompt injection avoids these indicators entirely, meaning there are fewer obvious red flags.
In this case, the intention is actually the opposite of user solicitation. The objective is simply for the email to be delivered and remain in the inbox, appearing benign and unremarkable. The malicious element is not something the recipient is expected to engage with, or even notice.
Detection is further complicated by the nature of the prompts themselves. Unlike known malware signatures or consistent phishing patterns, injected prompts can vary widely in structure and wording. This makes simple pattern-matching approaches, such as regex, unreliable. A broad rule set risks generating large numbers of false positives, while a narrow one is unlikely to capture the diversity of possible injections.
How does Darktrace catch these types of attacks?
The Darktrace approach to email security more generally is to look beyond individual indicators and assess context, which also applies here.
For example, our prompt density score identifies clusters of prompt-like language within an email rather than just single occurrences. Instead of treating the presence of a phrase as a blocking signal, the focus is on whether there is an unusual concentration of these patterns in a way that suggests injection. Additional weighting can be applied where there are signs of obfuscation. For example, text that is hidden from the user – such as white font or font size zero – but still readable by AI systems can indicate an attempt to conceal malicious prompts.
This is combined with broader behavioral signals. The same communication context used to detect other threats remains relevant, such as whether the content is unusual for the recipient or deviates from normal patterns.
Ask your email provider about email-delivered AI prompt injection
Prompt injection targets not just employees, but the AI systems they rely on, so security approaches need to account for both.
Though there are clear indications of emerging activity, it remains to be seen how popular prompt injection will be with attackers going forward. Still, considering the potential impact of this attack type, it’s worth checking if this risk has been considered by your email security provider.
Questions to ask your email security provider
What safeguards are in place to prevent emails from influencing AI‑driven workflows over time?
How do you assess email content that’s benign for a human reader, but may carry hidden instructions intended for AI systems?
If an email contains no links, no attachments, and no social engineering cues, what signals would your platform use to identify malicious intent?
![Darktrace’s detection of the unusual external connection to 142.11[.]206[.]73 via port 8000.](https://cdn.prod.website-files.com/626ff4d25aca2edf4325ff97/69fa6d343ee828935a4a00f5_Screenshot%202026-05-05%20at%203.20.33%E2%80%AFPM.png)
