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May 9, 2021

Securing Networks After SolarWinds Breach

Uncover strategies to protect your business after SolarWinds with Darktrace. Get actionable insights for enhanced cybersecurity."
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Benny Yazdanpanahi
Chief Information Officer, City of Tyler
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09
May 2021

Insights from City of Tyler CIO Benny Yazdanpanahi, who keeps several Texas cities safe in the rapidly evolving and unpredictable threat landscape of today’s world.

The City of Tyler is the largest city in Northwest Texas, with a population of more than 100,000, and home to several major financial, health, and educational institutions. As such, it is an attractive target for cyber-criminals.

Although we were not a full SolarWinds customer, the recent breach illuminated the fundamental flaws in a rules and signatures based security approach. Cyber security must be adaptive for you to mitigate ever-present risk. As IT professionals, I believe we have a responsibility to educate business leaders – and ultimately the SolarWinds attack should serve a wakeup call to all organizations, no matter what providers they use, to reevaluate and strategize security beyond signature-based tooling. Cities must protect constituents from threats that are impossible to predict, often on small budgets and with lean teams. Here is how we do it.

Cyber AI as the key layer to an organization’s security

In order to protect your organization, you have to understand your entire digital enterprise. You have to understand what is happening within your infrastructure. If someone is uploading videos all the time and that is normal, my security technology needs to understand that. Robust security must know that if something comes from a certain resource, in a certain way, then it is okay in that context. But if these parameters subtly shift, it might be an indicator of an active threat. This is where Cyber AI becomes critical – it looks at human and enterprise behavior, and learns and grows with the organization. When something is anomalous, it does that threat investigation and response automatically. And importantly – it’s not black and white.

We originally turned to AI because heuristic tools were limiting. Most security vulnerability comes from people’s behaviors. Although we train our staff about phishing and other vulnerabilities, having an intelligent security solution is necessary. AI has become popular, but Darktrace Cyber AI truly self-learns all the subtleties of our evolving digital infrastructure.

In our Proof of Value with Darktrace Cyber AI, it actually showed us information we didn’t see before with our existing tools, and this proved to be information that was critical to monitor to stay ahead of unseen threats. Armed with Darktrace, we now know what is happening across all our environments, down to if a new device is on the network that isn’t a part of our IT. If anything is deemed a significant deviation from the normal, it is flagged immediately. This is the power of Darktrace’s machine learning. It learns the DNA of your organization and allows you to see what is most pertinent. This is a crucial and necessary ability for every organization. You can buy all kinds of products, but you must understand your network to know which threats you need to pay most attention to.

Being proactive: Fighting threats with AI

At the City of Tyler, we believe that security is layered. It is not enough to just have a firewall. You have to be proactive and have multiple layers. You have to do the basics, like patching software and educating the workforce – but all of this is just one layer of security. What Darktrace does which makes it stand out from the pack, is that it gives us the ability to react and fight back with Autonomous Response. This is critical when working to mitigate risk.

Antigena Email scrubs our email, seamlessly complementing our existing tools and strategy. The AI actually looks at the way people write emails and knows if their style is different. Antigena Email learns the human behind the accounts on City of Tyler’s infrastructure, using Darktrace’s Cyber AI to learn a unique sense of ‘self’ for the city’s email communications. By understanding what is ‘normal’ for every internal user, external sender, and all the complex relationships between them, Antigena Email neutralizes threats before they even reach the city’s users. It is the only tool that intelligently actions threats in the inbox in this way.

Antigena Network provides this proactive protection to the entire infrastructure, no matter the environment. As our employees moved to remote working, understanding what is normal across contexts has been imperative to our cyber strategy. We have a 24-hour staff rotation and I like to be a hands-on CIO, but Antigena, a solution that actually acts on all the information we have, is crucial in securing our city day in and day out. It is our on-going goal to be proactive about threats – Antigena drives this forward.

Stronger security with collaboration

Municipalities generally don’t have large budgets for cyber security, and small cities may have the purchasing power to buy only a few products. With AI achieving so much in one solution, an organization can do a lot with a single technology, as opposed to piling on tools meant to mitigate particular known risks.

We work with other cities, and share our best practices, because we don’t operate on an island by ourselves. We live in a community, and IT is often the catalyst for collaboration. Other smaller cities might not have as many resources, but sharing our use cases and what we think works can help our sister cities. This community collaboration is how we can help. It makes everyone safer.

We are uniquely fortunate in that before the pandemic even happened, most of our staff were already educated on how to use remote working tools. We were always thinking about how we could make the office seamless, but in today’s world, it is becoming imperative to embrace dynamic collaboration. Many organizations are rapidly innovating to be effective whilst remote, and it has opened up a lot of new vulnerabilities very quickly. Cyber AI is perfectly positioned to support this given it is fundamentally adaptable. From virtual deployment to expert SOC handling from a mobile app, Cyber AI is the solution to secure major infrastructure shifts. With the Darktrace Mobile App, I have been able to monitor and protect the organization from anywhere and see what I need to see at the touch of a button.

I have been here for 19 years educating city leaders about new technologies. I believe cyber security resilience comes from three points: people, process, and technology. AI allows these three to work together in combination. With full visibility, you can pinpoint vulnerabilities before they are breached, whether they originate from the people, the process, or the technology. With the ability to respond to threats autonomously, you have a built-in process layer to protect your infrastructure when it counts the most.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Benny Yazdanpanahi
Chief Information Officer, City of Tyler

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June 2, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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