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October 26, 2022

Strategies to Prolong Quantum Ransomware Attacks

Learn more about how Darktrace combats Quantum Ransomware changing strategy for cyberattacks. Explore the power of AI-driven network cyber security!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Wong
Cyber Security Analyst
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26
Oct 2022

Within science and engineering, the word ‘quantum’ may spark associations with speed and capability, referencing a superior computer that can perform tasks a classical computer cannot. In cyber security, some may recognize ‘quantum’ in relation to cryptography or, more recently, as the name of a new ransomware group, which achieved network-wide encryption a mere four hours after an initial infection.   

Although this group now has a reputation for carrying out fast and efficient attacks, speed is not their only tactic. In August 2022, Darktrace detected a Quantum Ransomware incident where attackers remained in the victim’s network for almost a month after the initial signs of infection, before detonating ransomware. This was a stark difference to previously reported attacks, demonstrating that as motives change, so do threat actors’ strategies. 

The Quantum Group

Quantum was first identified in August 2021 as the latest of several rebrands of MountLocker ransomware [1]. As part of this rebrand, the extension ‘.quantum’ is appended to filenames that are encrypted and the associated ransom notes are named ‘README_TO_DECRYPT.html’ [2].  

From April 2022, media coverage of this group has increased following a DFIR report detailing an attack that progressed from initial access to domain-wide ransomware within four hours [3]. To put this into perspective, the global median dwell time for ransomware in 2020 and 2021 is 5 days [4]. In the case of Quantum, threat actors gained direct keyboard access to devices merely 2 hours after initial infection. The ransomware was staged on the domain controller around an hour and a half later, and executed 12 minutes after that.   

Quantum’s behaviour bears similarities to other groups, possibly due to their history and recruitment. Several members of the disbanded Conti ransomware group are reported to have joined the Quantum and BumbleBee operations. Security researchers have also identified similarities in the payloads and C2 infrastructure used by these groups [5 & 6].  Notably, these are the IcedID initial payload and Cobalt Strike C2 beacon used in this attack. Darktrace has also observed and prevented IcedID and Cobalt Strike activity from BumbleBee across several customer environments.

The Attack

From 11th July 2022, a device suspected to be patient zero made repeated DNS queries for external hosts that appear to be associated with IcedID C2 traffic [7 & 8]. In several reported cases [9 & 10], this banking trojan is delivered through a phishing email containing a malicious attachment that loads an IcedID DLL. As Darktrace was not deployed in the prospect’s email environment, there was no visibility of the initial access vector, however an example of a phishing campaign containing this payload is presented below. It is also possible that the device was already infected prior to joining the network. 

Figure 1- An example phishing email used to distribute IcedID. If configured, Darktrace/Email would be able to detect that the email was sent from an anomalous sender, was part of a fake reply chain, and had a suspicious attachment containing compressed content of unusual mime type [11].    

 

Figure 2- The DNS queries to endpoints associated with IcedID C2 servers, taken from the infected device’s event log.  Additional DNS queries made to other IcedID C2 servers are in the list of IOCs in the appendices.  The repeated DNS queries are indicative of beaconing.

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It was not until 22nd July that activity was seen which indicated the attack had progressed to the next stage of the kill chain. This contrasts the previously seen attacks where the progression to Cobalt Strike C2 beaconing and reconnaissance and lateral movement occurred within 2 hours of the initial infection [12 & 13]. In this case, patient zero initiated numerous unusual connections to other internal devices using a compromised account, connections that were indicative of reconnaissance using built-in Windows utilities:

·      DNS queries for hostnames in the network

·      SMB writes to IPC$ shares of those hostnames queried, binding to the srvsvc named pipe to enumerate things such as SMB shares and services on a device, client access permissions on network shares and users logged in to a remote session

·      DCE-RPC connections to the endpoint mapper service, which enables identification of the ports assigned to a particular RPC service

These connections were initiated using an existing credential on the device and just like the dwelling time, differed from previously reported Quantum group attacks where discovery actions were spawned and performed automatically by the IcedID process [14]. Figure 3 depicts how Darktrace detected that this activity deviated from the device’s normal behaviour.  

Figure 3- This figure displays the spike in active internal connections initiated by patient zero. The coloured dots represent the Darktrace models that were breached, detecting this unusual reconnaissance and lateral movement activity.

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Four days later, on the 26th of July, patient zero performed SMB writes of DLL and MSI executables to the C$ shares of internal devices including domain controllers, using a privileged credential not previously seen on the patient zero device. The deviation from normal behaviour that this represents is also displayed in Figure 3. Throughout this activity, patient zero made DNS queries for the external Cobalt Strike C2 server shown in Figure 4. Cobalt Strike has often been seen as a secondary payload delivered via IcedID, due to IcedID’s ability to evade detection and deploy large scale campaigns [15]. It is likely that reconnaissance and lateral movement was performed under instructions received by the Cobalt Strike C2 server.   

Figure 4- This figure is taken from Darktrace’s Advanced Search interface, showing a DNS query for a Cobalt Strike C2 server occurring during SMB writes of .dll files and DCE-RPC requests to the epmapper service, demonstrating reconnaissance and lateral movement.

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The SMB writes to domain controllers and usage of a new account suggests that by this stage, the attacker had achieved domain dominance. The attacker also appeared to have had hands-on access to the network via a console; the repetition of the paths ‘programdata\v1.dll’ and ‘ProgramData\v1.dll’, in lower and title case respectively, suggests they were entered manually.  

These DLL files likely contained a copy of the malware that injects into legitimate processes such as winlogon, to perform commands that call out to C2 servers [16]. Shortly after the file transfers, the affected domain controllers were also seen beaconing to external endpoints (‘sezijiru[.]com’ and ‘gedabuyisi[.]com’) that OSINT tools have associated with these DLL files [17 & 18]. Moreover, these SSL connections were made using a default client fingerprint for Cobalt Strike [19], which is consistent with the initial delivery method. To illustrate the beaconing nature of these connections, Figure 5 displays the 4.3 million daily SSL connections to one of the C2 servers during the attack. The 100,000 most recent connections were initiated by 11 unique source IP addresses alone.

Figure 5- The Advanced Search interface, querying for external SSL connections from devices in the network to an external host that appears to be a Cobalt Strike C2 server. 4.3 million connections were made over 8 days, even after the ransomware was eventually detonated on 2022-08-03.


Shortly after the writes, the attack progressed to the penultimate stage. The next day, on the 27th of July, the attackers moved to achieve their first objective: data exfiltration. Data exfiltration is not always performed by the Quantum ransomware gang. Researchers have noted discrepancies between claims of data theft made in their ransom notes versus the lack of data seen leaving the network, although this may have been missed due to covert exfiltration via a Cobalt Strike beacon [20]. 

In contrast, this attack displayed several gigabytes of data leaving internal devices including servers that had previously beaconed to Cobalt Strike C2 servers. This data was transferred overtly via FTP, however the attacker still attempted to conceal the activity using ephemeral ports (FTP in EPSV mode). FTP is an effective method for attackers to exfiltrate large files as it is easy to use, organizations often neglect to monitor outbound usage, and it can be shipped through ports that will not be blocked by traditional firewalls [21].   

Figure 6 displays an example of the FTP data transfer to attacker-controlled infrastructure, in which the destination share appears structured to identify the organization that the data was stolen from, suggesting there may be other victim organizations’ data stored. This suggests that data exfiltration was an intended outcome of this attack. 

Figure 6- This figure is from Darktrace’s Advanced Search interface, displaying some of the data transferred from an internal device to the attacker’s FTP server.

 
Data was continuously exfiltrated until a week later when the final stage of the attack was achieved and Quantum ransomware was detonated. Darktrace detected the following unusual SMB activity initiated from the attacker-created account that is a hallmark for ransomware (see Figure 7 for example log):

·      Symmetric SMB Read to Write ratio, indicative of active encryption

·      Sustained MIME type conversion of files, with the extension ‘.quantum’ appended to filenames

·      SMB writes of a ransom note ‘README_TO_DECRYPT.html’ (see Figure 8 for an example note)

Figure 7- The Model Breach Event Log for a device that had files encrypted by Quantum ransomware, showing the reads and writes of files with ‘.quantum’ appended to encrypted files, and an HTML ransom note left where the files were encrypted.

 

Figure 8- An example of the ransom note left by the Quantum gang, this one is taken from open-sources [22].


The example in Figure 8 mentions that the attacker also possessed large volumes of victim data.  It is likely that the gigabytes of data exfiltrated over FTP were leveraged as blackmail to further extort the victim organization for payment.  

Darktrace Coverage

 

Figure 9- Timeline of Quantum ransomware incident

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If Darktrace/Email was deployed in the prospect’s environment, the initial payload (if delivered through a phishing email) could have been detected and held from the recipient’s inbox. Although DETECT identified anomalous network behaviour at each stage of the attack, since the incident occurred during a trial phase where Darktrace could only detect but not respond, the attack was able to progress through the kill chain. If RESPOND/Network had been configured in the targeted environment, the unusual connections observed during the initial access, C2, reconnaissance and lateral movement stages of the attack could have been blocked. This would have prevented the attackers from delivering the later stage payloads and eventual ransomware into the target network.

It is often thought that a properly implemented backup strategy is sufficient defense against ransomware [23], however as discussed in a previous Darktrace blog, the increasing frequency of double extortion attacks in a world where ‘data is the new oil’ demonstrates that backups alone are not a mitigation for the risk of a ransomware attack [24]. Equally, the lack of preventive defenses in the target’s environment enabled the attacker’s riskier decision to dwell in the network for longer and allowed them to optimize their potential reward. 

Recent crackdowns from law enforcement on ransomware groups have shifted these groups’ approaches to aim for a balance between low risk and significant financial rewards [25]. However, given the Quantum gang only have a 5% market share in Q2 2022, compared to the 13.2% held by LockBit and 16.9% held by BlackCat [26], a riskier strategy may be favourable, as a longer dwell time and double extortion outcome offers a ‘belt and braces’ approach to maximizing the rewards from carrying out this attack. Alternatively, the gaps in-between the attack stages may imply that more than one player was involved in this attack, although this group has not been reported to operate a franchise model before [27]. Whether assisted by others or driving for a risk approach, it is clear that Quantum (like other actors) are continuing to adapt to ensure their financial success. They will continue to be successful until organizations dedicate themselves to ensuring that the proper data protection and network security measures are in place. 

Conclusion 

Ransomware has evolved over time and groups have merged and rebranded. However, this incident of Quantum ransomware demonstrates that regardless of the capability to execute a full attack within hours, prolonging an attack to optimize potential reward by leveraging double extortion tactics is sometimes still the preferred action. The pattern of network activity mirrors the techniques used in other Quantum attacks, however this incident lacked the continuous progression of the group’s attacks reported recently and may represent a change of motives during the process. Knowing that attacker motives can change reinforces the need for organizations to invest in preventative controls- an organization may already be too far down the line if it is executing its backup contingency plans. Darktrace DETECT/Network had visibility over both the early network-based indicators of compromise and the escalation to the later stages of this attack. Had Darktrace also been allowed to respond, this case of Quantum ransomware would also have had a very short dwell time, but a far better outcome for the victim.

Thanks to Steve Robinson for his contributions to this blog.

Appendices

References

[1] https://community.ibm.com/community/user/security/blogs/tristan-reed/2022/07/13/ibm-security-reaqta-vs-quantum-locker-ransomware

 

[2] https://www.bleepingcomputer.com/news/security/quantum-ransomware-seen-deployed-in-rapid-network-attacks/

 

[3], [12], [14], [16], [20] https://thedfirreport.com/2022/04/25/quantum-ransomware/

 

[4] https://www.mandiant.com/sites/default/files/2022-04/M-Trends%202022%20Executive%20Summary.pdf

 

[5] https://cyware.com/news/over-650-healthcare-organizations-affected-by-the-quantum-ransomware-attack-d0e776bb/

 

[6] https://www.kroll.com/en/insights/publications/cyber/bumblebee-loader-linked-conti-used-in-quantum-locker-attacks

 

[7] https://github.com/pan-unit42/tweets/blob/master/2022-06-28-IOCs-for-TA578-IcedID-Cobalt-Strike-and-DarkVNC.txt 

 

[8] https://github.com/stamparm/maltrail/blob/master/trails/static/malware/icedid.txt

 

[9], [15] https://www.cynet.com/blog/shelob-moonlight-spinning-a-larger-web-from-icedid-to-conti-a-trojan-and-ransomware-collaboration/

 

[10] https://www.microsoft.com/security/blog/2021/04/09/investigating-a-unique-form-of-email-delivery-for-icedid-malware/

 

[11] https://twitter.com/0xToxin/status/1564289244084011014

 

[13], [27] https://cybernews.com/security/quantum-ransomware-gang-fast-and-furious/

 

[17] https://www.virustotal.com/gui/domain/gedabuyisi.com/relations

 

[18] https://www.virustotal.com/gui/domain/sezijiru.com/relations.

 

[19] https://github.com/ByteSecLabs/ja3-ja3s-combo/blob/master/master-list.txt 

 

[21] https://www.darkreading.com/perimeter/ftp-hacking-on-the-rise

 

[22] https://www.pcrisk.com/removal-guides/23352-quantum-ransomware

 

[23] https://www.cohesity.com/resource-assets/tip-sheet/5-ways-ransomware-renders-backup-useless-tip-sheet-en.pdf

 

[24] https://www.forbes.com/sites/nishatalagala/2022/03/02/data-as-the-new-oil-is-not-enough-four-principles-for-avoiding-data-fires/ 

 

[25] https://www.bleepingcomputer.com/news/security/access-to-hacked-corporate-networks-still-strong-but-sales-fall/

 

[26] https://www.bleepingcomputer.com/news/security/ransom-payments-fall-as-fewer-victims-choose-to-pay-hackers/ 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Wong
Cyber Security Analyst

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October 22, 2026

Vulnerability Discovery to Active Attacks: AI in Cyber Operations

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The disclosure of CVE-2026-109618 and CVE-2026-109619 placed immediate pressure on organizations running PHP. Both vulnerabilities can allow unauthenticated remote code execution, including in products and appliances where PHP is embedded, and updates depend on third-party vendors [1].

Early guidance focused on patching internet-facing systems and monitoring for behavior associated with successful exploitation, including unexpected command execution, Webroot changes and outbound connections from PHP servers.

Darktrace observed widespread scanning across monitored environments involving hundreds of distinct source IP addresses that public reporting has associated with activity targeting the PHP vulnerabilities. The volume of scanning was significantly greater than the evidence available for successful exploitation. For analysts, that distinction is important. Scanning demonstrates interest in exposed infrastructure; establishing compromise requires evidence of subsequent behavior on the targeted system, including command execution, file modification or unexpected outbound communication.

While Darktrace has not observed direct evidence of CVE-2026-109618 or CVE-2026-109619 exploitation, on October 21st we observed a six-month high in detections consistent with zero-day exploitation activity, representing a 64% increase compared to historic data. This increase has not been confirmed as related to the PHP vulnerabilities. Darktrace’s behavioral approach is designed to detect anomalous activity without relying solely on rules written for a specific exploit. Comparable increases were observed around the Log4j disclosure and other globally significant vulnerability disclosures.

AI-assisted vulnerability research

The PHP disclosure arrives as AI systems have become more capable at vulnerability research [2]. OpenAI launched Daybreak in June 2026, combining GPT-5.5-Cyber, Codex Security and partnerships with security researchers and software maintainers. OpenAI says its models have been applied to discovering and generating patches for vulnerabilities in browsers, network infrastructure, FreeBSD and the Linux kernel. Darktrace joined the OpenAI Daybreak Cyber Partner Program in June to explore how OpenAI's cyber capabilities could be integrated within Darktrace products and services [3][9].

OpenAI reported in August that Codex Security Cloud had analyzed more than 30 million commits across more than 30,000 codebases. According to OpenAI, Cloudflare uses models accessed through Daybreak to investigate customer-authorized code and combines findings with live traffic and security signals to assess whether affected routes are active or receiving suspicious traffic, with proposed mitigations and patches remaining subject to customer review [4][5].

Faster discovery still leaves defenders with the work of locating affected software, testing fixes and completing remediation. The PHP case shows that gap clearly, particularly when vulnerable runtimes are embedded inside other products.

Enterprise agents as an attack surface

Darktrace Signal Labs has also examined how a trusted enterprise agent could be abused after an attacker has already obtained access to an environment. In a controlled simulation, researchers demonstrated that, in that post-compromise scenario, the Claude platform’s memory stores feature could be abused to establish a live C2 channel between an external operator and internal Claude Code agents. The external operator was able to dynamically assign network discovery, credential access, and data exfiltration tasks to the agents via this C2 channel. Detection of the agents’ activities relied on the correlation of process creation and network traffic activity from agent harness processes, alongside behavioral analysis to identify deviations from expected behavior. Darktrace has not claimed it observed this memory-store command-and-control technique in operational attacks [6].

AI-assisted attacks in Japan

Evidence from Japan indicates AI being used for vulnerability scanning and attacks outside controlled research. On 21 October, JPCERT/CC published findings from an investigation into recent unauthorized access incidents affecting organizations in Japan. JPCERT/CC states that it confirmed attackers had used AI to scan for known vulnerabilities and conduct attacks through APIs. According to JPCERT/CC, its examination of attack infrastructure found evidence of Android application analysis, API discovery and testing for weaknesses including server-side request forgery, and the infrastructure also targeted services intended for users outside Japan [7].

JPCERT/CC does not identify ARTEX by name in that publication. The named ARTEX attribution comes from separate investigations, including Microsoft's analysis of Storm-0940.

AI in Offensive Operations

Microsoft describes ARTEX as an open-source, multi-agent penetration-testing system capable of automating activity with limited human interaction. Microsoft reported that Storm-0940, which it assesses to be a China state-aligned actor active since 2021, used ARTEX against hundreds of organizations, and Microsoft attributed the ConnectWise supply-chain compromise [8].

Microsoft observed ARTEX accelerating scanning, reconnaissance, password spraying and OAuth application abuse. Several ARTEX-driven operations reached privileged cloud access less than three hours after initial targeting. Following the ConnectWise compromise, Storm-0940 attempted to authenticate to more than 2,250 tenants at rates of up to 2,900 attempts per minute [8].

Darktrace Threat Research found activity in its own telemetry involving infrastructure later associated with the campaign. On 13 October, Darktrace recorded failed authentication activity involving 144.172.64[.]128, one of the addresses Microsoft later identified as performing sign-ins and Microsoft Graph activity in ConnectWise customer environments. Darktrace analysis identified 65 failed authentication attempts in around 20 minutes.

Figure 1: Darktrace Advanced Search showing failed authentication events involving 144.172.64[.]128 on 13 October 2026, (customer-identifying information redacted).

The telemetry establishes repeated failed authentication from infrastructure later associated with the campaign. It does not establish ARTEX execution or successful compromise. At the time of observation, Microsoft's later attribution was unavailable. Analysts therefore had the behavior itself: repeated failed authentication from the same source over a short period, together with any related identity, application or network activity inside the environment.

Microsoft documented a wider password-spray campaign against 327 accounts across eight organizations between 10 and 14 October. It recorded more than 151,000 failed logons, including more than 111,000 on 11 October, but no successful authentication, token issuance, Graph call or directory change from that campaign. Microsoft also reported that most Storm-0940 targeting was unsuccessful [8].

Where the actor progressed beyond authentication, Microsoft observed service-principal sign-ins followed by Graph and directory operations. Activity included reconnaissance, application credential changes and attempts to modify privileges. Microsoft recommends correlating service-principal sign-ins with Graph activity, directory changes and resource access [8].

Behavior before Attribution

The PHP and ARTEX cases begin with different information. PHP defenders knew which software required urgent remediation but initially had limited information about exploitation. Process execution, file modification and outbound communication could still provide evidence of compromise.

The PHP and ARTEX observations also illustrate the difference between volume and impact. Darktrace observed broad scanning around the PHP disclosure, while the ARTEX-associated infrastructure produced concentrated authentication activity. Neither observation independently demonstrates compromise and in each case examining the behavior that follows the initial interaction is the investigative clue.

The Darktrace ARTEX-related observation began with authentication behavior. Microsoft publicly attributed the source infrastructure eight days later. That attribution added context, but it did not change what had originally been recorded in the environment.

AI is now present at several points in this cycle. Daybreak applies models to vulnerability discovery and remediation. Darktrace Signal Labs demonstrated how a trusted enterprise agent could be co-opted in a controlled environment. JPCERT/CC confirmed AI-assisted vulnerability scanning and API attacks in recent incidents. Microsoft documented ARTEX being used by Storm-0940 in active operations [3][6][7][8].

Microsoft's findings also show why scale and impact must be assessed separately. One ARTEX-associated campaign produced more than 151,000 failed logons without successful access, while other operations reached privileged cloud access in less than three hours. Security teams have to distinguish high-volume attempts from activity that progresses through authentication, privilege changes and resource access.

The evidence required to assess these cases remains familiar: authentication records, process execution, application and directory changes, file activity and network communication. AI can increase the rate at which those behaviors occur. Defenders still need to establish their sequence and impact.

Credit to Emma Foulger, Sam Lister, Dylan Evans, Moishe Tajtelbaum

References

[1] NCSC-NL, php2shell vulnerabilities (CVE-2026-109618, CVE-2026-109619), 21 October 2026. https://github.com/NCSC-NL/php2shell

[2] Cyber Security Agency of Singapore, https://www.csa.gov.sg/alerts-and-advisories/alerts/al-2026-151/

[3] OpenAI, Daybreak: Tools for securing every organization in the world, 22 June 2026. https://openai.com/index/daybreak-securing-the-world/

[4] OpenAI Developers, Scaling cyber defenders with Daybreak, 21 August 2026. https://developers.openai.com/blog/scaling-cyber-defenders-with-daybreak

[5] OpenAI, Cloudflare links vulnerability discovery to defense with OpenAI, 21 October 2026. https://openai.com/index/cloudflare-cyber/

[6] Darktrace Signal Labs, Shared Memories as a Covert C2 Channel, draft research supplied for review.

[7] JPCERT/CC, Recent AI-Assisted Cyber Attacks in Japan: Investigating Attack Infrastructure and Techniques, 21 October 2026. https://blogs.jpcert.or.jp/en/2026/10/web_api_attacks.html

[8] Microsoft Security Research and Microsoft Threat Intelligence, AI-driven, large-scale nation-state campaign using ARTEX enables supply chain compromise, 21 October 2026. https://www.microsoft.com/en-us/security/blog/2026/10/21/storm-0940-uses-artex-agentic-ai-connectwise-supply-chain-compromise/

[9] Darktrace, Advancing the Use of Frontier AI in Cybersecurity: Darktrace Joins the OpenAI Daybreak Cyber Partner Program to Explore Defensive AI Integrations, 22 June 2026. https://www.darktrace.com/blog/advancing-the-use-of-frontier-ai-in-cybersecurity-darktrace-joins-the-openai-daybreak-cyber-partner-program-to-explore-defensive-ai-integrations

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October 21, 2026

Beyond the Fridge: Exposed Industrial Control Systems

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Introduction

In October 2026, hundreds of supermarkets across France were reportedly affected by a cyberattack targeting their refrigeration systems. According to public reports, the attackers gained access to internet-connected controllers and modified their settings, forcing refrigeration units into high and extremely low temperatures and causing significant disruption. Total losses have been reported to reach several million euros.

The incident drew attention to the security of industrial refrigeration systems, particularly older devices with exposed management interfaces and known vulnerabilities.

The exact details of how the attackers gained access have not been confirmed, however it is speculated that the public-facing web server could be accessed with the username “admin” and password being the current date. Researchers from Claroty’s Team82 identified a vulnerability in Danfoss AK-SM 8xxA Series in 2025, “CVE-2025-41450", allowing for administrative access using a time-based “code-of-the-day" for authentication [1].

Default credentials, outdated firmware and publicly accessible administrative interfaces have been an issue for years. And yet these systems continue to appear in internet scans and require little sophistication to gain admin access. A simple search of internet-connected devices shows a range of exposed devices from Programmable Logic Controllers (PLCs) and remote gateways, to, yes, more fridges.

Darktrace malware researchers identified hundreds of IoT and OT devices publicly exposed on the internet, many of which are configured with no authentication, weak credentials, or default credentials. As shown in Figure 1, an exposed Copeland XWEB web interface, used to manage Dixell equipment, including refrigerators, can provide the ability to remotely control connected devices.

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Figure 1: Copeland XWEB interface used to control systems including refrigerators and air conditioning.

However, it’s not only fridges; web management interfaces for industrial controls are also publicly accessible, often protected only by weak credentials. Figure 2 shows an example of a publicly exposed WAGO interface. The WAGO management interface is a configuration and administration panel for controllers. Through it, a logged-in user can view device details and diagnostics, manage user accounts and passwords, update firmware, back up or restore the full configuration, set the clock, and manage SD card storage. While it typically doesn’t manage switch outputs or read live process values, someone with access could still disrupt operation by changing network or Modbus settings, loading bad firmware or configurations, or by resetting passwords and enabling insecure services.

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Figure 2: WAGO Management interface.

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The issue extends beyond management interfaces. During our research, we identified publicly accessible web interfaces belonging to PLCs, including Rockwell Automation Allen-Bradley devices. In each case, the risk arises from how the devices have been deployed and configured, not from a flaw in the vendors’ products.

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Figure 3: Web interface for Allen-Bradley CompactLogix controller.

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Figure 3 shows the web interface of an Allen-Bradley CompactLogix controller. Unlike the previous examples, this interface provides a view into the controller's operation, including running tasks, network connections, memory usage and diagnostic information. Rockwell Automation's CompactLogix controllers are commonly used to automate industrial processes, from manufacturing and packaging lines to water treatment and material handling systems. Depending on their configuration, these controllers can operate motors, pumps, valves and other physical equipment.

Although in this example the interface shown does not provide direct control over the PLC's logic, it exposes information about the model, firmware, network layout, and connections, which is useful reconnaissance for a bigger attack.

The concern is not necessarily that every exposed interface allows an attacker to immediately manipulate industrial processes. However, these devices are accessible from the public internet in the first place, providing information about systems that may be responsible for controlling physical equipment.

The attacks on refrigeration systems in France highlight the consequences of poorly secured industrial devices. As demonstrated throughout this research, publicly accessible management interfaces are not limited to refrigeration controllers but extend to PLCs and other systems used to manage industrial equipment.

Finding these devices requires little effort. Internet scanners make it possible to identify publicly exposed interfaces quickly, and in some cases these interfaces rely on publicly documented default credentials or have no authentication at all. As attackers increasingly use AI tools, such attacks may be identified and carried out faster and at a greater scale.

The consequences of this access depend on the device and the functionality exposed. While some interfaces provide little more than diagnostic information, others allow users to modify configurations, disrupt communications, or change settings that affect physical equipment. In industrial environments, this can result in operational downtime, damaged equipment and financial losses.

Weak passwords, default credentials and exposed administrative interfaces are not new security issues. Yet their continued presence on internet-connected industrial systems demonstrates how easily preventable weaknesses can leave physical operations vulnerable to attack.

Exposed devices often come from third-party suppliers and contractors, who frequently install refrigeration controllers, gateways and PLCs without the organization ever being aware they are connected to the internet. Asset visibility remains an important foundation, but organizations should assume that some unknown assets and services will exist. Effective security therefore also depends on continuous monitoring, anomaly detection, network segmentation and rapid response, so that risky exposure and unusual activity can be identified and addressed before it becomes disruptive.

Darktrace helps security teams gain visibility across IT and OT and respond to risks: https://www.darktrace.com/products/operational-technology.

Copeland, Dixell, WAGO, Rockwell Automation, Allen-Bradley and CompactLogix are trademarks of their respective owners. Their use here is for identification only and does not imply any affiliation with or endorsement by those owners.

References

1.        https://claroty.com/team82/research/freeze-the-controller-defrost-the-food-uncovering-vulnerabilities-in-danfoss-refrigeration-controllers

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Tara Gould
Malware Research Lead
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