Alterman

To securely scale business growth, leading electrical contracting company Alterman implemented Darktrace, strengthening visibility across its environment, accelerating threat detection and response, and supporting a growing cybersecurity program without expanding its security team.
91%
of all potential incidents resolved autonomously on average
467
analyst investigation hours saved over a 20-day period
7m 58s
average time for Darktrace to autonomously detect and respond to potential threats
About the company

Headquartered in San Antonio, Texas, Alterman is a leading electrical contracting company known for delivering complex projects with precision and reliability.

Industry
No items found.
Employee #
1000-5000
Country
AMS
Read the full story of how Darktrace helped this customer

The challenge: Protecting IP and Operational Continuity

Alterman is trusted by major technology organizations to support mission-critical infrastructure, including large data center builds. As the business expanded and took on increasingly high-profile work, leadership recognized that cybersecurity had to scale alongside the business to safeguard operations, customers, and critical infrastructure.

Why Darktrace

With a focused Technology Team managing multiple responsibilities, Alterman chose Darktrace for autonomous cybersecurity protection.

“Darktrace became the force multiplier we were looking for. We needed something that could watch our environment 24/7, complementing our team’s efforts,” says Kayla Pacheco, Cybersecurity Engineer.

1. Self-Learning AI that understands the environment

By learning what “normal” looks like within Alterman’s network, from project workflows to seasonal file transfers and the behavior of trusted users, Darktrace detects subtle anomalies traditional tools can miss. “Darktrace doesn’t force us into someone else’s mold. It learned our patterns and our environment, which is what makes it so effective,” explains Pacheco.

2. Real-time detection and autonomous response

Darktrace continuously monitors for unusual activity, including unauthorized access, abnormal file movement, and malware communications, detecting and containing suspicious behavior before the security team has time to act. “Darktrace flagged a high-risk situation and elevated alerts faster than I could finish writing the email to HR. It gave our leadership confidence that we had full visibility across our environment,” says Pacheco.

3. Strengthened security operations and work-life-balance

By providing a centralized view of activity across the environment, Darktrace became a trusted source of insight for the Cybersecurity Team, helping them investigate incidents faster and prioritize risks more effectively.

“Having one place that correlates activity across the environment gives us peace of mind. It’s exactly what efficient Cybersecurity Teams need,” says Adarrius Walter, Information Security Administrator.

Key takeaways

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