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June 27, 2021

Post-Mortem Analysis of a SQL Server Exploit

Learn about the post-mortem analysis of a SQL Server exploit. Discover key insights and strategies to enhance your cybersecurity defenses.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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27
Jun 2021

While SaaS and IoT devices are increasingly popular vectors of intrusion, server-side attacks remain a serious threat to organizations worldwide. With sophisticated vulnerability scanning tools, attackers can now pinpoint security flaws in seconds, finding points of entry across the attack surface. Human security teams often struggle to keep pace with the constant wave of newly documented vulnerabilities and patches.

Darktrace recently stopped a targeted cyber-attack by an unknown attacker. After the initial entry, the attacker exploited an unpatched vulnerability (CVE-2020-0618), granting a low-privileged credential the ability to remotely execute code. This enabled the attacker to spread laterally and eventually establish a foothold in the system by creating a new user account.

The server-side attack cycle: authenticates user; scans network; infects three servers; downloads malware; c2 traffic; creates new user.

Figure 1: Overview of the server-side attack cycle.

This blog breaks down the intrusion and explores how Darktrace’s Autonomous Response technology took three surgical actions to halt the attacker’s movements.

Unknown threat actors exploit a vulnerability

Initial compromise

At a financial firm in Canada with around 3,000 devices, Cyber AI detected the use of a new credential, ‘parents’. The attacker used this credential to access the company’s internal environment through the VPN. From there, the credential authenticated to a desktop using NT LAN Manager (NTLM). No further suspicious activity was observed.

NTLM is a popular attack vector for cyber-criminals as it is vulnerable to multiple methods of compromise, including brute-force and ‘pass the hash’. The initial access to the credential could have been obtained via phishing before Darktrace had been deployed.

Figure 2: The credential was first observed on the device five days prior to reconnaissance. The attacker performed reconnaissance and lateral movement for two days, until the compromised devices were taken down.

Internal reconnaissance

Five days later, the ‘parents’ credential was seen logging onto the desktop. The desktop began scanning the network – over 80 internal IPs – on Port 443 and 445.

Shortly after the scan, the device used Nmap to attempt to establish SMBv1 sessions to 139 internal IPs, using guest / user credentials. 79 out of the 278 sessions were successful, all using the login.

Figure 3: New failed internal connections performed by an initially infected desktop, in a similar incident. The graph highlights a surge in failed internal connections and model breaches.

The network scan was the first stage after intrusion, enabling the attacker to find out which services were running, before looking for unpatched vulnerabilities.

Nmap has multiple built-in functionalities which are often exploited for reconnaissance and lateral movement. In this case, it was being used to establish the SMBv1 sessions to the domain controller, saving the attacker from having to initiate SMBv1 sessions with each destination one by one. SMBv1 has well-known vulnerabilities and best practice is to disable it where possible.

Lateral movement

The desktop began controlling services (svcctl endpoint) on a SQL server. It was observed both creating and starting services (CreateServiceW, StartServiceW).

The desktop then initiated an unencrypted HTTP connection to a SQL Reporting server. This was the first HTTP connection between the two devices and the first time the user agent had been seen on the device.

A packet capture of the connection reveals a POST that is seen in an exploit of CVE-2020-0613. This vulnerability is a deserialization issue, whereby the server mishandles carefully crafted page requests and allows low-privileged accounts to establish a reverse shell and remotely execute code on the server.

Figure 4: A partial PCAP of the HTTP connection. The traffic matches the CVE-2020-0618 exploit, which enables Remote Code Execution (RCE) in SQL Server Reporting Services (SSRS).

Most movements were seen in East-West traffic, with readily-available remote procedure call (RPC) methods. Such connections are abundant in systems. Without learning an organization’s ‘pattern of life’, it would have been near-impossible to highlight the malicious connections.

Cyber AI detected connections to the svcctl endpoint, via the DCE-RPC endpoint. This is called the 'service control' endpoint and is used to remotely control running processes on a device.

During the lateral movement from the desktop, the HTTP POST request revealed that the desktop was exploiting CVE-2020-0613. The attacker had managed to find and exploit an existing vulnerability which hadn’t been patched.

Darktrace was the only tool which alerted to the HTTP connection, revealing this underlying (and concluding) exploit. The AI determined that the user agent was unusual for the device and for the wider organization, and that the connection was highly anomalous. This connection would have gone otherwise amiss, since HTTP connections are common in most digital environments.

Because the attacker on the desktop used readily-available tools and protocols, such as Nmap, DCE-RPC, and HTTP, the device went undetected by all the other cyber defenses. However, Cyber AI noticed multiple scanning and lateral movement anomalies – triggering high-fidelity detections which would have been alerted to with Proactive Threat Notifications.

Command and control (C2) communication

The next day, the attacker connected to an SNMP server from the VPN. The connection used the ‘parents’ RDP cookie.

Immediately after the RDP connection began, the server connected to Pastebin and downloaded small amounts of encrypted data. Pastebin was likely being used as a vector to drop malicious scripts onto the device.

The SNMP server then started controlling services (svcttl) on the SQL server: again, creating and starting services.

Following this, both the SQL server and the SNMP server made a high volume of SSL connections to a rare external domain. One upload to the destination was around 21 MB, but otherwise the connections were mostly the same packet size. This, among other factors, indicated that the destination was being used as a C2 server.

Figure 5: Example Cyber AI Analyst investigation into beaconing activity by a SQL server.

With just one compromised credential, the attacker was now connecting to the VPN and infecting multiple servers on the company’s internal network.

The attacker dropped scripts onto the host using Pastebin. Darktrace alerted on this because Pastebin is highly rare for the organization. In fact, these connections were the first time it had been seen. Most security tools would miss this, as Pastebin is a legitimate site and would not be blocked by open-source intelligence (OSINT).

Even if a lesser-known Pastebin alternative had been used – say, in an environment where Pastebin was blocked on the firewall but the alternative not — Darktrace would have picked up on it in exactly the same way.

The C2 beaconing endpoint – dropbox16[.]com – has no OSINT information available online. The connections were on Port 443 and nothing about them was notable except from their rarity on the company’s system. Darktrace sent alerts because of its high rarity, rather than relying on known signatures.

Achieve persistence

After another Pastebin pull, the attacker attempted to maintain a greater foothold and escalate privileges by creating a new user using the SamrCreateUser2InDomain operation (endpoint: samr).

To establish persistence, the attacker now created a new user through a specific DCE-RPC command to the domain controller. This was highly unusual activity for the device, and was given a 100% anomaly score for ‘New or Uncommon Occurrence’.

If Darktrace had not alerted on this activity, the attacker would have continued to access files and make further inroads in the company, extracting sensitive data and potentially installing ransomware. This could have led to sensitive data loss, reputational damage, and financial losses for the company.

The value of Autonomous Response

The organization had Antigena in passive mode, so although it was not able to respond autonomously, we have visibility into the actions that it would have taken.

Antigena would have taken three actions on the initially infected desktop, as shown in the table below. The actions would have taken effect immediately in response to the first scan and the first service control requests.

During the two days of reconnaissance and lateral movement activity, these were the only steps Antigena suggested. The steps were all directly relevant to the intrusion – there was no attempt to block anything unrelated to the attack, and no other Antigena actions were triggered during this period.

By surgically blocking connections on specific ports during the scanning activity and enforcing the ‘pattern of life’ on the infected desktop, Antigena would have paralyzed the attacker’s reconnaissance efforts.

Furthermore, unusual service control attempts performed by the device would have been halted, minimizing the damage to the targeted destination.

Antigena would have delivered these blocks directly or via whatever integration was most suitable for the customer, such as firewall integrations or NAC integrations.

Lessons learned

The threat story above demonstrates the importance of controlling the access granted to low-privileged credentials, as well as remaining up-to-date with security patches. Since such attacks take advantage of existing network infrastructure, it is extremely difficult to detect these anomalous connections without the use of AI.

There was a delay of several days between the initial use of the ‘parents’ credentials and the first signs of lateral movement. This dormancy period – between compromise and the start of internal activities – is commonly seen in attacks. It likely indicates that the attacker was checking initially if their access worked, and then re-visiting the victim for further compromise once their schedule allowed for it.

Stopping a server-side attack

This compromise is reflective of many real-life intrusions: attacks cannot be easily attributed and are often conducted by sophisticated, unidentified threat actors.

Nevertheless, Darktrace managed to detect each stage of the attack cycle: initial compromise, reconnaissance, lateral movement, established foothold, and privilege escalation, and had Antigena been in active mode, it would have blocked these connections, and even prevented the initial desktop from ever exploiting the SQL vulnerability, which allowed the attacker to execute code remotely.

One day later, after seeing the power of Autonomous Response, the company decided to deploy Antigena in active mode.

Thanks to Darktrace analyst Isabel Finn for her insights on the above threat find.

Darktrace model detections:

  • Device / Anomalous Nmap SMB Activity
  • Device / Network Scan - Low Anomaly Score
  • Device / Network Scan
  • Device / ICMP Address Scan
  • Device / Suspicious Network Scan Activity
  • Anomalous Connection / New or Uncommon Service Control
  • Device / Multiple Lateral Movement Model Breaches
  • Device / New User Agent To Internal Server
  • Compliance / Pastebin
  • Device / Repeated Unknown RPC Service Bind Errors
  • Anomalous Server Activity / Rare External from Server
  • Compromise / Unusual Connections to Rare Lets Encrypt
  • User / Anomalous Domain User Creation Or Addition To Group


Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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Mikey Anderson
Product Marketing Manager, Network Detection & Response

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September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead
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