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April 17, 2024

Sliver C2: How Darktrace Provided a Sliver of Hope

Learn how Darktrace is tackling the challenges posed by the Sliver C2 framework and what it means for modern cybersecurity defenses.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Natalia Sánchez Rocafort
Cyber Security Analyst
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17
Apr 2024

Offensive Security Tools

As organizations globally seek to for ways to bolster their digital defenses and safeguard their networks against ever-changing cyber threats, security teams are increasingly adopting offensive security tools to simulate cyber-attacks and assess the security posture of their networks. These legitimate tools, however, can sometimes be exploited by real threat actors and used as genuine actor vectors.

What is Sliver C2?

Sliver C2 is a legitimate open-source command-and-control (C2) framework that was released in 2020 by the security organization Bishop Fox. Silver C2 was originally intended for security teams and penetration testers to perform security tests on their digital environments [1] [2] [5]. In recent years, however, the Sliver C2 framework has become a popular alternative to Cobalt Strike and Metasploit for many attackers and Advanced Persistence Threat (APT) groups who adopt this C2 framework for unsolicited and ill-intentioned activities.

The use of Sliver C2 has been observed in conjunction with various strains of Rust-based malware, such as KrustyLoader, to provide backdoors enabling lines of communication between attackers and their malicious C2 severs [6]. It is unsurprising, then, that it has also been leveraged to exploit zero-day vulnerabilities, including critical vulnerabilities in the Ivanti Connect Secure and Policy Secure services.

In early 2024, Darktrace observed the malicious use of Sliver C2 during an investigation into post-exploitation activity on customer networks affected by the Ivanti vulnerabilities. Fortunately for affected customers, Darktrace DETECT™ was able to recognize the suspicious network-based connectivity that emerged alongside Sliver C2 usage and promptly brought it to the attention of customer security teams for remediation.

How does Silver C2 work?

Given its open-source nature, the Sliver C2 framework is extremely easy to access and download and is designed to support multiple operating systems (OS), including MacOS, Windows, and Linux [4].

Sliver C2 generates implants (aptly referred to as ‘slivers’) that operate on a client-server architecture [1]. An implant contains malicious code used to remotely control a targeted device [5]. Once a ‘sliver’ is deployed on a compromised device, a line of communication is established between the target device and the central C2 server. These connections can then be managed over Mutual TLS (mTLS), WireGuard, HTTP(S), or DNS [1] [4]. Sliver C2 has a wide-range of features, which include dynamic code generation, compile-time obfuscation, multiplayer-mode, staged and stageless payloads, procedurally generated C2 over HTTP(S) and DNS canary blue team detection [4].

Why Do Attackers Use Sliver C2?

Amidst the multitude of reasons why malicious actors opt for Sliver C2 over its counterparts, one stands out: its relative obscurity. This lack of widespread recognition means that security teams may overlook the threat, failing to actively search for it within their networks [3] [5].

Although the presence of Sliver C2 activity could be representative of authorized and expected penetration testing behavior, it could also be indicative of a threat actor attempting to communicate with its malicious infrastructure, so it is crucial for organizations and their security teams to identify such activity at the earliest possible stage.

Darktrace’s Coverage of Sliver C2 Activity

Darktrace’s anomaly-based approach to threat detection means that it does not explicitly attempt to attribute or distinguish between specific C2 infrastructures. Despite this, Darktrace was able to connect Sliver C2 usage to phases of an ongoing attack chain related to the exploitation of zero-day vulnerabilities in Ivanti Connect Secure VPN appliances in January 2024.

Around the time that the zero-day Ivanti vulnerabilities were disclosed, Darktrace detected an internal server on one customer network deviating from its expected pattern of activity. The device was observed making regular connections to endpoints associated with Pulse Secure Cloud Licensing, indicating it was an Ivanti server. It was observed connecting to a string of anomalous hostnames, including ‘cmjk3d071amc01fu9e10ae5rt9jaatj6b.oast[.]live’ and ‘cmjft14b13vpn5vf9i90xdu6akt5k3pnx.oast[.]pro’, via HTTP using the user agent ‘curl/7.19.7 (i686-redhat-linux-gnu) libcurl/7.63.0 OpenSSL/1.0.2n zlib/1.2.7’.

Darktrace further identified that the URI requested during these connections was ‘/’ and the top-level domains (TLDs) of the endpoints in question were known Out-of-band Application Security Testing (OAST) server provider domains, namely ‘oast[.]live’ and ‘oast[.]pro’. OAST is a testing method that is used to verify the security posture of an application by testing it for vulnerabilities from outside of the network [7]. This activity triggered the DETECT model ‘Compromise / Possible Tunnelling to Bin Services’, which breaches when a device is observed sending DNS requests for, or connecting to, ‘request bin’ services. Malicious actors often abuse such services to tunnel data via DNS or HTTP requests. In this specific incident, only two connections were observed, and the total volume of data transferred was relatively low (2,302 bytes transferred externally). It is likely that the connections to OAST servers represented malicious actors testing whether target devices were vulnerable to the Ivanti exploits.

The device proceeded to make several SSL connections to the IP address 103.13.28[.]40, using the destination port 53, which is typically reserved for DNS requests. Darktrace recognized that this activity was unusual as the offending device had never previously been observed using port 53 for SSL connections.

Model Breach Event Log displaying the ‘Application Protocol on Uncommon Port’ DETECT model breaching in response to the unusual use of port 53.
Figure 1: Model Breach Event Log displaying the ‘Application Protocol on Uncommon Port’ DETECT model breaching in response to the unusual use of port 53.

Figure 2: Model Breach Event Log displaying details pertaining to the ‘Application Protocol on Uncommon Port’ DETECT model breach, including the 100% rarity of the port usage.
Figure 2: Model Breach Event Log displaying details pertaining to the ‘Application Protocol on Uncommon Port’ DETECT model breach, including the 100% rarity of the port usage.

Further investigation into the suspicious IP address revealed that it had been flagged as malicious by multiple open-source intelligence (OSINT) vendors [8]. In addition, OSINT sources also identified that the JARM fingerprint of the service running on this IP and port (00000000000000000043d43d00043de2a97eabb398317329f027c66e4c1b01) was linked to the Sliver C2 framework and the mTLS protocol it is known to use [4] [5].

An Additional Example of Darktrace’s Detection of Sliver C2

However, it was not just during the January 2024 exploitation of Ivanti services that Darktrace observed cases of Sliver C2 usages across its customer base.  In March 2023, for example, Darktrace detected devices on multiple customer accounts making beaconing connections to malicious endpoints linked to Sliver C2 infrastructure, including 18.234.7[.]23 [10] [11] [12] [13].

Darktrace identified that the observed connections to this endpoint contained the unusual URI ‘/NIS-[REDACTED]’ which contained 125 characters, including numbers, lower and upper case letters, and special characters like “_”, “/”, and “-“, as well as various other URIs which suggested attempted data exfiltration:

‘/upload/api.html?c=[REDACTED] &fp=[REDACTED]’

  • ‘/samples.html?mx=[REDACTED] &s=[REDACTED]’
  • ‘/actions/samples.html?l=[REDACTED] &tc=[REDACTED]’
  • ‘/api.html?gf=[REDACTED] &x=[REDACTED]’
  • ‘/samples.html?c=[REDACTED] &zo=[REDACTED]’

This anomalous external connectivity was carried out through multiple destination ports, including the key ports 443 and 8888.

Darktrace additionally observed devices on affected customer networks performing TLS beaconing to the IP address 44.202.135[.]229 with the JA3 hash 19e29534fd49dd27d09234e639c4057e. According to OSINT sources, this JA3 hash is associated with the Golang TLS cipher suites in which the Sliver framework is developed [14].

Conclusion

Despite its relative novelty in the threat landscape and its lesser-known status compared to other C2 frameworks, Darktrace has demonstrated its ability effectively detect malicious use of Sliver C2 across numerous customer environments. This included instances where attackers exploited vulnerabilities in the Ivanti Connect Secure and Policy Secure services.

While human security teams may lack awareness of this framework, and traditional rules and signatured-based security tools might not be fully equipped and updated to detect Sliver C2 activity, Darktrace’s Self Learning AI understands its customer networks, users, and devices. As such, Darktrace is adept at identifying subtle deviations in device behavior that could indicate network compromise, including connections to new or unusual external locations, regardless of whether attackers use established or novel C2 frameworks, providing organizations with a sliver of hope in an ever-evolving threat landscape.

Credit to Natalia Sánchez Rocafort, Cyber Security Analyst, Paul Jennings, Principal Analyst Consultant

Appendices

DETECT Model Coverage

  • Compromise / Repeating Connections Over 4 Days
  • Anomalous Connection / Application Protocol on Uncommon Port
  • Anomalous Server Activity / Server Activity on New Non-Standard Port
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Compromise / Quick and Regular Windows HTTP Beaconing
  • Compromise / High Volume of Connections with Beacon Score
  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Sustained SSL or HTTP Increase
  • Compromise / Large Number of Suspicious Failed Connections
  • Compromise / SSL or HTTP Beacon
  • Compromise / Possible Malware HTTP Comms
  • Compromise / Possible Tunnelling to Bin Services
  • Anomalous Connection / Low and Slow Exfiltration to IP
  • Device / New User Agent
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous File / EXE from Rare External Location
  • Anomalous File / Numeric File Download
  • Anomalous Connection / Powershell to Rare External
  • Anomalous Server Activity / New Internet Facing System

List of Indicators of Compromise (IoCs)

18.234.7[.]23 - Destination IP - Likely C2 Server

103.13.28[.]40 - Destination IP - Likely C2 Server

44.202.135[.]229 - Destination IP - Likely C2 Server

References

[1] https://bishopfox.com/tools/sliver

[2] https://vk9-sec.com/how-to-set-up-use-c2-sliver/

[3] https://www.scmagazine.com/brief/sliver-c2-framework-gaining-traction-among-threat-actors

[4] https://github[.]com/BishopFox/sliver

[5] https://www.cybereason.com/blog/sliver-c2-leveraged-by-many-threat-actors

[6] https://securityaffairs.com/158393/malware/ivanti-connect-secure-vpn-deliver-krustyloader.html

[7] https://www.xenonstack.com/insights/out-of-band-application-security-testing

[8] https://www.virustotal.com/gui/ip-address/103.13.28.40/detection

[9] https://threatfox.abuse.ch/browse.php?search=ioc%3A107.174.78.227

[10] https://threatfox.abuse.ch/ioc/1074576/

[11] https://threatfox.abuse.ch/ioc/1093887/

[12] https://threatfox.abuse.ch/ioc/846889/

[13] https://threatfox.abuse.ch/ioc/1093889/

[14] https://github.com/projectdiscovery/nuclei/issues/3330

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Natalia Sánchez Rocafort
Cyber Security Analyst

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June 27, 2025

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

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What is Blind Eagle?

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombian organizations.

Blind Eagle characteristically targets government institutions, financial organizations, and critical infrastructure [1][2].

Attacks carried out by Blind Eagle actors typically start with a phishing email and the group have been observed utilizing various Remote Access Trojans (RAT) variants, which often have in-built methods for hiding command-and-control (C2) traffic from detection [3].

What we know about Blind Eagle from a recent campaign

Since November 2024, Blind Eagle actors have been conducting an ongoing campaign targeting Colombian organizations [1].

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

Despite Microsoft patching this vulnerability in November 2024 [1][4], Blind Eagle actors have continued to exploit the minimal interaction mechanism, though no longer with the intent of harvesting NTLMv2 password hashes. Instead, phishing emails are sent to targets containing a malicious URL which, when clicked, initiates the download of a malicious file. This file is then triggered by minimal user interaction.

Clicking on the file triggers a WebDAV request, with a connection being made over HTTP port 80 using the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19044’. WebDAV is a transmission protocol which allows files or complete directories to be made available through the internet, and to be transmitted to devices [5]. The next stage payload is then downloaded via another WebDAV request and malware is executed on the target device.

Attackers are notified when a recipient downloads the malicious files they send, providing an insight into potential targets [1].

Darktrace’s coverage of Blind Eagle

In late February 2025, Darktrace observed activity assessed with medium confidence to be  associated with Blind Eagle on the network of a customer in Colombia.

Within a period of just five hours, Darktrace / NETWORK detected a device being redirected through a rare external location, downloading multiple executable files, and ultimately exfiltrating data from the customer’s environment.

Since the customer did not have Darktrace’s Autonomous Response capability enabled on their network, no actions were taken to contain the compromise, allowing it to escalate until the customer’s security team responded to the alerts provided by Darktrace.

Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany. Multiple open-source intelligence (OSINT) providers have since linked this endpoint with phishing and malware campaigns [9].

The device then proceeded to download the executable file hxxp://62[.]60[.]226[.]112/file/3601_2042.exe.

Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Figure 1: Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.
Figure 2: Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.

The device was then observed making unusual connections to the rare endpoint 21ene.ip-ddns[.]com and performing unusual external data activity.

This dynamic DNS endpoint allows a device to access an endpoint using a domain name in place of a changing IP address. Dynamic DNS services ensure the DNS record of a domain name is automatically updated when the IP address changes. As such, malicious actors can use these services and endpoints to dynamically establish connections to C2 infrastructure [6].

Further investigation into this dynamic endpoint using OSINT revealed multiple associations with previous likely Blind Eagle compromises, as well as Remcos malware, a RAT commonly deployed via phishing campaigns [7][8][10].

Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.
Figure 3: Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.

Shortly after this, Darktrace observed the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19045’, indicating usage of the aforementioned transmission protocol WebDAV. The device was subsequently observed connected to an endpoint associated with Github and downloading data, suggesting that the device was retrieving a malicious tool or payload. The device then began to communicate to the malicious endpoint diciembrenotasenclub[.]longmusic[.]com over the new TCP port 1512 [11].

Around this time, the device was also observed uploading data to the endpoints 21ene.ip-ddns[.]com and diciembrenotasenclub[.]longmusic[.]com, with transfers of 60 MiB and 5.6 MiB observed respectively.

Figure 4: UI graph showing external data transfer activity.

This chain of activity triggered an Enhanced Monitoring model alert in Darktrace / NETWORK. These high-priority model alerts are designed to trigger in response to higher fidelity indicators of compromise (IoCs), suggesting that a device is performing activity consistent with a compromise.

 Darktrace’s detection of initial attack chain activity.
Figure 5: Darktrace’s detection of initial attack chain activity.

A second Enhanced Monitoring model was also triggered by this device following the download of the aforementioned executable file (hxxp://62[.]60[.]226[.]112/file/3601_2042.exe) and the observed increase in C2 activity.

Following this activity, Darktrace continued to observe the device beaconing to the 21ene.ip-ddns[.]com endpoint.

Darktrace’s Cyber AI Analyst was able to correlate each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 6: Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 7: Cyber AI Analyst’s detection of the affected device’s broader connectivity throughout the course of the attack.

As the affected customer did not have Darktrace’s Autonomous Response configured at the time, the attack was able to progress unabated. Had Darktrace been properly enabled, it would have been able to take a number of actions to halt the escalation of the attack.

For example, the unusual beaconing connections and the download of an unexpected file from an uncommon location would have been shut down by blocking the device from making external connections to the relevant destinations.

Conclusion

The persistence of Blind Eagle and ability to adapt its tactics, even after patches were released, and the speed at which the group were able to continue using pre-established TTPs highlights that timely vulnerability management and patch application, while essential, is not a standalone defense.

Organizations must adopt security solutions that use anomaly-based detection to identify emerging and adapting threats by recognizing deviations in user or device behavior that may indicate malicious activity. Complementing this with an autonomous decision maker that can identify, connect, and contain compromise-like activity is crucial for safeguarding organizational networks against constantly evolving and sophisticated threat actors.

Credit to Charlotte Thompson (Senior Cyber Analyst), Eugene Chua (Principal Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

IoCs

IoC – Type - Confidence
Microsoft-WebDAV-MiniRedir/10.0.19045 – User Agent

62[.]60[.]226[.]112 – IP – Medium Confidence

hxxp://62[.]60[.]226[.]112/file/3601_2042.exe – Payload Download – Medium Confidence

21ene.ip-ddns[.]com – Dynamic DNS Endpoint – Medium Confidence

diciembrenotasenclub[.]longmusic[.]com  - Hostname – Medium Confidence

Darktrace’s model alert coverage

Anomalous File / Suspicious HTTP Redirect
Anomalous File / EXE from Rare External Location
Anomalous File / Multiple EXE from Rare External Location
Anomalous Server Activity / Outgoing from Server
Unusual Activity / Unusual External Data to New Endpoint
Device / Anomalous Github Download
Anomalous Connection / Multiple Connections to New External TCP Port
Device / Initial Attack Chain Activity
Anomalous Server Activity / Rare External from Server
Compromise / Suspicious File and C2
Compromise / Fast Beaconing to DGA
Compromise / Large Number of Suspicious Failed Connections
Device / Large Number of Model Alert

Mitre Attack Mapping:

Tactic – Technique – Technique Name

Initial Access - T1189 – Drive-by Compromise
Initial Access - T1190 – Exploit Public-Facing Application
Initial Access ICS - T0862 – Supply Chain Compromise
Initial Access ICS - T0865 – Spearphishing Attachment
Initial Access ICS - T0817 - Drive-by Compromise
Resource Development - T1588.001 – Malware
Lateral Movement ICS - T0843 – Program Download
Command and Control - T1105 - Ingress Tool Transfer
Command and Control - T1095 – Non-Application Layer Protocol
Command and Control - T1571 – Non-Standard Port
Command and Control - T1568.002 – Domain Generation Algorithms
Command and Control ICS - T0869 – Standard Application Layer Protocol
Evasion ICS - T0849 – Masquerading
Exfiltration - T1041 – Exfiltration Over C2 Channel
Exfiltration - T1567.002 – Exfiltration to Cloud Storage

References

1)    https://research.checkpoint.com/2025/blind-eagle-and-justice-for-all/

2)    https://assets.kpmg.com/content/dam/kpmgsites/in/pdf/2025/04/kpmg-ctip-blind-eagle-01-apr-2025.pdf.coredownload.inline.pdf

3)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-remote-access-trojan/#:~:text=They%20might%20be%20attached%20to,remote%20access%20or%20system%20administration

4)    https://msrc.microsoft.com/update-guide/vulnerability/CVE-2024-43451

5)    https://www.ionos.co.uk/digitalguide/server/know-how/webdav/

6)    https://vercara.digicert.com/resources/dynamic-dns-resolution-as-an-obfuscation-technique

7)    https://threatfox.abuse.ch/ioc/1437795

8)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-malware/remcos-malware/

9)    https://www.virustotal.com/gui/url/b3189db6ddc578005cb6986f86e9680e7f71fe69f87f9498fa77ed7b1285e268

10) https://www.virustotal.com/gui/domain/21ene.ip-ddns.com

11) https://www.virustotal.com/gui/domain/diciembrenotasenclub.longmusic.com/community

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Charlotte Thompson
Cyber Analyst

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June 19, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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