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October 11, 2017

Stealth Attacks: The ‘Matrix Banker’ Reloaded

Over the last few weeks, Darktrace has confidently identified traces of the resurgence of a stealthy attack targeting Latin American companies. Learn more!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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11
Oct 2017

Overview

Over the last few weeks, Darktrace has confidently identified traces of the resurgence of a stealthy attack targeting Latin American companies. This targeted campaign was first observed between March and June this year. Arbor Networks initially labelled the malware used in the campaign ‘Matrix Banker’. The name used by Proofpoint is ‘Win32/RediModiUpd’. The malware used by the attackers appeared to be still under development when the last report came out in June 2017.

Darktrace has observed an attack wave targeting Mexican companies in August and September 2017. Some of the TTPs (tools, techniques, procedures) observed bear close resemblance to those seen in the ‘Matrix Banker’ attacks earlier this year. The campaign is crafted to be particularly stealthy and to blend into certain networks in Latin America, confirming the suspicion of its targeted nature. Darktrace’s machine learning and AI algorithms were able to identify the infected devices almost instantaneously, despite apparent efforts by the malware author to be covert and stealthy.

Between August and October 2017, Darktrace detected highly anomalous behavior on five seemingly unrelated networks in Mexico. Unlike the original strain of this attack, which was believed to target financial institutions almost exclusively, this latest variant affected customers across a number of industry verticals, suggesting that the threat actors are diversifying their targets. Darktrace has seen the attack hit companies in the healthcare, telecommunications, food and retail sectors.

Infection process

The initial infection vector appears to be phishing emails. The users downloaded the initial piece of malware from compromised Mexican websites. The infected files were Windows executables masqueraded as .mp3 and .gif files. Example downloads are listed below. Darktrace instantly detected the highly anomalous behavior of these downloads, which occurred from 100% rare external domains for the networks, and alerted the respective security teams.

hxxp://gorrasbaratas.com[.]mx/images/sss/sound.mp3 [1]
hxxp://inseltech.com[.]mx/inicio/wp-includes/kk/sound.mp3 [2]

The actual file names of the downloads are ‘logo.gif’.

The ‘Matrix Bankers’ attack tried to conceal malware downloads using masqueraded files in previous attacks. What is interesting about the hacked websites serving the malware is that they are using the .mx top level domain. This localised and targeted technique is used to conceal the traffic and make it blend in with normal network traffic on networks in Mexico.

Following the initial infection, in some cases a second stage malware was downloaded. Darktrace detected this as more anomalous activity since the downloads took place from more 100% rare external destinations:

hxxp://dackdack[.]club/APIv3/modules/nn_grabber_x64.dll [3]
hxxp://dackdack[.]club/APIv3/modules/nn_grabber_x32.dll [4]

Successful second stage downloads were seen to be followed by suspicious HTTP POST beaconing behavior, resembling command and control communication to various domains:

hxxp://kuxkux[.]bit/APIv3/api.php
hxxp://drdrfdd[.]cat/forum/logout.php
hxxp://eaxsess[.]cat/forum/logout.php

Not all targeted companies were seen to receive a second-stage malware download. This might indicate a sophisticated attack plan where the initial generic, covert backdoor is followed by a targeted second-stage payload that is chosen based on the victim and its potential value to the cyber criminals (long term data exfiltration, ransomware, banking Trojan…). Customers reported that infected devices had their anti-virus disabled, or removed by the malware. This showcases that companies cannot solely rely on signature based systems to catch novel, evolving threats.

The beaconing behavior to these 100% unusual external domains was immediately detected as it represented a strong deviation from the devices’ normal ‘pattern of life’. The use of domains hosted on .cat (top level domain used for the Catalan culture and language) indicates that the attackers are highly aware of the cultural context of their target victims and try to make the malware communication blend in with network traffic.

Compromised machines made further repeated DNS requests to the domains below:

dackdack[.]tech
dackdack[.]online
kuykuy[.]bit

At the time of our investigation, the domains below resolved to the following IP address:

142.44.188[.]42
dackdack[.]club
eaxsess[.]cat
kuxkux[.]bit
drdrfdd[.]cat

Closing thoughts

Although final attribution is impossible, the evidence strongly suggests that the campaign described here is similar to the ‘Matrix Banker’ campaign observed in March and June 2017 and might be a continuation of it.

The initial malware was concealing its file types by using different file extensions than their MIME type. More precisely, the use of ‘logo.gif’ has been seen in previous ‘Matrix Banker’ attacks.

There are 3,000 deployments of Darktrace’s AI technology across 70 countries, but all identified instances of this type of compromise are in Latin American organizations.

The ‘Matrix Bankers’ have used Catalan top-level domains in past attacks. In fact, some of the domains used previously are very similar to domains observed here. One domain seen in September was the exact same domain as seen in an earlier attack – just with an additional ‘s’ appended:

Example domains from March/June 2017

trtr44[.]cat
lalax[.]cat
eaxses[.]cat

Example domains from August/October 2017

drdrfdd[.]cat
kuxkux[.]bit
eaxsess[.]cat
kuykuy[.]bit
dackdack[.]tech

Although the domains appear to be randomly generated, a closer look reveals that the ‘Matrix Bankers’ seem to favor generating domain names by using keys that are physically close together on a keyboard, or by repeating phrases one might type in a hurry, when lacking creativity for naming a temporary download (e.g. asdasd.jpeg). We saw this pattern for domain name generation in the March - June ‘Matrix Bankers’ campaign as well as here.

Darktrace’s AI technology was able to detect these stealthy and sophisticated attacks because the way in which they manifest themselves represents a sharp deviation from the normal ‘pattern of life’ within an organization. The threat actors applied a number of techniques to blend into the normal noise of networks, but the self-learning algorithms were quick in detecting the anomalous behavior automatically and in real time.

Footnotes

List of IoCs

dackdack[.]club
dackdack[.]tech
dackdack[.]online
eaxsess[.]cat
kuxkux[.]bit
kuykuy[.]bit
drdrfdd[.]cat
inseltech.com[.]mx
gorrasbaratas.com[.]mx
142.44.188[.]42

[1] VirusTotal analysis of this file
[2] SHA-1: 88f3bdc84908c1fb844b337c535eef2d2b31e1dc
[3] VirusTotal analysis of this file
[4] VirusTotal analysis of this file

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Leaders are recognized for strong market adoption, financial stability, and established integrations with major collaboration platforms.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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