Blog
/
/
April 1, 2020

How AI Caught APT41 Exploiting Vulnerabilities

Analyzing how the cyber-criminal group APT41 exploited a zero-day vulnerability, we show how Darktrace’s AI detected and investigated the threat immediately.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
01
Apr 2020

Executive summary

  • Darktrace detected several highly targeted attacks in early March, well before any associated signatures had become available. Two weeks later, the attacks were attributed to Chinese threat-actor APT41.
  • APT41 exploited the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Darktrace automatically detected and reported on the attack in its earliest stages, enabling customers to contain the threat before it could make an impact.
  • The intrusions described here were part of a wider campaign aiming to gain initial access to as many companies as possible during the window of opportunity presented by CVE-2020-10189.
  • The reports generated by Darktrace highlighted and delineated every aspect of the incident in the form of a meaningful security narrative. Even a junior responder could have reviewed this output and acted on this zero-day APT attack in under 5 minutes.

Fighting APT41’s global attack

In early March, Darktrace detected several advanced attacks targeting customers in the US and Europe. A majority of these customers are in the legal sector. The attacks shared the same Techniques, Tools & Procedures (TTPs), targeting public-facing servers and exploiting recent high-impact vulnerabilities. Last week, FireEye attributed this suspicious activity to the Chinese cyber espionage group APT41.

This campaign used the Zoho ManageEngine zero-day vulnerability CVE-2020-10189 to get access to various companies, but little to no follow-up was detected after initial intrusion. This activity indicates a broad-brush campaign to get initial access to as many target companies as possible during the zero-day window of opportunity.

The malicious activity observed by Darktrace took place late on Sunday March 8, 2020 and in the morning of March 9, 2020 (UTC), broadly in line with office hours previously attributed to the Chinese cyber espionage group APT41.

The graphic below shows an exemplary timeline from one of the customers targeted by APT41. The attacks observed in other customer environments are identical.

Timeline of the APT41 attack
Figure 1: A timeline of the attack

Technical analysis

The attack described here centered around the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Most of the attack appears to have been automated.

We observed the initial intrusion, several follow-up payload downloads, and command and control (C2) traffic. In all cases, the activity was contained before any later steps in the attack lifecycle, such as lateral movement or data exfiltration, were identified.

The below screenshot shows an overview of the key AI Analyst detections reported. Not only did it report on the SSL and HTTP C2 traffic, but it also reported on the payload downloads:

Cyber AI Analyst breaks down the APT41 attack
Figure 2: SSL C2 detection by Cyber AI Analyst
Figure 3: Payload detection by Cyber AI Analyst

Initial compromise

The initial compromise began with the successful exploitation of the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Following the initial intrusion, the Microsoft BITSAdmin command line tool was used to fetch and install a malicious Batch file, described below:

install.bat (MD5: 7966c2c546b71e800397a67f942858d0) from infrastructure 66.42.98[.]220 on port 12345.

Source: 10.60.50.XX
Destination: 66.42.98[.]220
Destination Port: 12345
Content Type: application/x-msdownload
Protocol: HTTP
Host: 66.42.98[.]220
URI: /test/install.bat
Method: GET
Status Code: 200

Figure 4: Outbound connection fetching batch file

Shortly after the initial compromise, the first stage Cobalt Strike Beacon LOADER was downloaded.

Cobalt Strike Beacon loader screenshot
Figure 5: Detection of the Cobalt Strike Beacon LOADER

Command and Control traffic

Interestingly, TeamViewer activity and the download of Notepad++ was taking place at the same time as the C2 traffic was starting in some of the customer attacks. This indicates APT41 trying to use familiar tools instead of completely ‘Living off the Land’.

Storesyncsvc.dll was a Cobalt Strike Beacon implant (trial-version) which connected to exchange.dumb1[.]com. A successful DNS resolution to 74.82.201[.]8 was identified, which Darktrace discerned as a successful SSL connection to a hostname with Dynamic DNS properties.

Multiple connections to exchange.dumb1[.]com were identified as beaconing to a C2 center. This C2 traffic to the initial Cobalt Strike Beacon was leveraged to download a second stage payload.

Interestingly, TeamViewer activity and the download of Notepad++ was taking place at the same time as the C2 traffic was starting in some of the customer attacks. This indicates APT41 trying to use familiar tools instead of completely ‘Living off the Land’. There is at least high certainty that the use of these two tools can be attributed to this intrusion instead of regular business activity. Notepad++ was not normally used in the target customers’ environments, nor was TeamViewer – in fact, the use of both applications was 100% unusual for the targeted organizations.

Attack tools download

CertUtil.exe, a command line program installed as part of Certificate Services, was then leveraged to connect externally and download the second stage payload.

Detection associated with Meterpreter activity

Figure 6: Darktrace detecting the usage of CertUtil

A few hours after this executable download, the infected device made an outbound HTTP connection requesting the URI /TzGG, which was identified as Meterpreter downloading further shellcode for the Cobalt Strike Beacon.

Figure 7: Detection associated with Meterpreter activity. No lateral movement or significant data exfiltration was observed.

How Cyber AI Analyst reported on the zero-day exploit

Darktrace not only detected this zero-day attack campaign, but Cyber AI Analyst also saved security teams valuable time by investigating disparate security events and generating a report that immediately put them in a position to take action.

The below screenshot shows the AI Analyst incidents reported in one infected environment, over the eight days covering the intrusion period. The first incident on the left represents the APT activity described here. The other five incidents are independent of the APT activity and not as severe.

AI Analyst Security Incidents
Figure 8: The security incidents surfaced by AI Analyst

AI Analyst reported on six incidents in total over the eight-day period. Each AI Analyst incident includes a detailed timeline and summary of the incident, in a concise format that takes an average of two minutes to review. This means that with Cyber AI Analyst, even a non-technical person could have actioned a response to this sophisticated, zero-day incident in less than five minutes.

Conclusion

Without public Indicators of Compromise (IoCs) or any open-source intelligence available, targeted attacks are incredibly difficult to detect. Moreover, even the best detections are useless if they cannot be actioned by a security analyst at an early stage. Too often this occurs because of an overwhelming volume of alerts, or simply because the skills barrier to triage and investigation is too high.

This appears to be a broad campaign to gain initial access to many different companies and sectors. While very sophisticated in nature, the threat sacrificed stealth for speed by targeting many companies at the same time. APT41 wanted to utilize the limited window of opportunity that the Zoho zero-day provided before IT staff starts patching.

Darktrace’s Cyber AI is specifically designed to detect the subtle signs of targeted, unknown attacks at an early stage, without relying on prior knowledge or IoCs. It achieves this by continuously learning the normal patterns of behavior for every user, device, and associated peer group from scratch, and ‘on the job’.

In the face of this zero-day attack campaign, the AI’s ability to (a) detect unknown threats with self-learning AI and (b) augment strained responders with AI-driven investigations and reporting proved crucial. Indeed, it ensured that the attacks were swiftly contained before escalating to the later stages of the attack lifecycle.

Indicators of Compromise

Selection of Darktrace model breaches:

  • Anomalous File / Script from Rare External
  • Anomalous File / EXE from Rare External Location
  • Compromise / SSL to DynDNS
  • Compliance / CertUtil External Connection
  • Anomalous Connection / CertUtil Requesting Non Certificate
  • Anomalous Connection / CertUtil to Rare Destination
  • Anomalous Connection / New User-Agent to IP Without Hostname
  • Device / Initial Breach Chain Compromise
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / Beaconing Activity To External Rare
  • Anomalous File / Numeric Exe Download
  • Device / Large Number of Model Breaches
  • Anomalous Server Activity / Rare External from Server
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Compliance / Remote Management Tool On Server

The below screenshot shows Darktrace model breaches occurring together during the compromise of one customer:

Figure 9: Darktrace model breaches occurring together

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

More in this series

No items found.

Blog

/

Email

/

December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

Default blog imageDefault blog image

Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Leaders are recognized for strong market adoption, financial stability, and established integrations with major collaboration platforms.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

[related-resource]

Continue reading
About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

/

/

December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

Default blog imageDefault blog image

For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
Continue reading
About the author
The Darktrace Community
Your data. Our AI.
Elevate your network security with Darktrace AI