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April 1, 2020

How AI Caught APT41 Exploiting Vulnerabilities

Analyzing how the cyber-criminal group APT41 exploited a zero-day vulnerability, we show how Darktrace’s AI detected and investigated the threat immediately.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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01
Apr 2020

Executive summary

  • Darktrace detected several highly targeted attacks in early March, well before any associated signatures had become available. Two weeks later, the attacks were attributed to Chinese threat-actor APT41.
  • APT41 exploited the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Darktrace automatically detected and reported on the attack in its earliest stages, enabling customers to contain the threat before it could make an impact.
  • The intrusions described here were part of a wider campaign aiming to gain initial access to as many companies as possible during the window of opportunity presented by CVE-2020-10189.
  • The reports generated by Darktrace highlighted and delineated every aspect of the incident in the form of a meaningful security narrative. Even a junior responder could have reviewed this output and acted on this zero-day APT attack in under 5 minutes.

Fighting APT41’s global attack

In early March, Darktrace detected several advanced attacks targeting customers in the US and Europe. A majority of these customers are in the legal sector. The attacks shared the same Techniques, Tools & Procedures (TTPs), targeting public-facing servers and exploiting recent high-impact vulnerabilities. Last week, FireEye attributed this suspicious activity to the Chinese cyber espionage group APT41.

This campaign used the Zoho ManageEngine zero-day vulnerability CVE-2020-10189 to get access to various companies, but little to no follow-up was detected after initial intrusion. This activity indicates a broad-brush campaign to get initial access to as many target companies as possible during the zero-day window of opportunity.

The malicious activity observed by Darktrace took place late on Sunday March 8, 2020 and in the morning of March 9, 2020 (UTC), broadly in line with office hours previously attributed to the Chinese cyber espionage group APT41.

The graphic below shows an exemplary timeline from one of the customers targeted by APT41. The attacks observed in other customer environments are identical.

Timeline of the APT41 attack
Figure 1: A timeline of the attack

Technical analysis

The attack described here centered around the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Most of the attack appears to have been automated.

We observed the initial intrusion, several follow-up payload downloads, and command and control (C2) traffic. In all cases, the activity was contained before any later steps in the attack lifecycle, such as lateral movement or data exfiltration, were identified.

The below screenshot shows an overview of the key AI Analyst detections reported. Not only did it report on the SSL and HTTP C2 traffic, but it also reported on the payload downloads:

Cyber AI Analyst breaks down the APT41 attack
Figure 2: SSL C2 detection by Cyber AI Analyst
Figure 3: Payload detection by Cyber AI Analyst

Initial compromise

The initial compromise began with the successful exploitation of the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Following the initial intrusion, the Microsoft BITSAdmin command line tool was used to fetch and install a malicious Batch file, described below:

install.bat (MD5: 7966c2c546b71e800397a67f942858d0) from infrastructure 66.42.98[.]220 on port 12345.

Source: 10.60.50.XX
Destination: 66.42.98[.]220
Destination Port: 12345
Content Type: application/x-msdownload
Protocol: HTTP
Host: 66.42.98[.]220
URI: /test/install.bat
Method: GET
Status Code: 200

Figure 4: Outbound connection fetching batch file

Shortly after the initial compromise, the first stage Cobalt Strike Beacon LOADER was downloaded.

Cobalt Strike Beacon loader screenshot
Figure 5: Detection of the Cobalt Strike Beacon LOADER

Command and Control traffic

Interestingly, TeamViewer activity and the download of Notepad++ was taking place at the same time as the C2 traffic was starting in some of the customer attacks. This indicates APT41 trying to use familiar tools instead of completely ‘Living off the Land’.

Storesyncsvc.dll was a Cobalt Strike Beacon implant (trial-version) which connected to exchange.dumb1[.]com. A successful DNS resolution to 74.82.201[.]8 was identified, which Darktrace discerned as a successful SSL connection to a hostname with Dynamic DNS properties.

Multiple connections to exchange.dumb1[.]com were identified as beaconing to a C2 center. This C2 traffic to the initial Cobalt Strike Beacon was leveraged to download a second stage payload.

Interestingly, TeamViewer activity and the download of Notepad++ was taking place at the same time as the C2 traffic was starting in some of the customer attacks. This indicates APT41 trying to use familiar tools instead of completely ‘Living off the Land’. There is at least high certainty that the use of these two tools can be attributed to this intrusion instead of regular business activity. Notepad++ was not normally used in the target customers’ environments, nor was TeamViewer – in fact, the use of both applications was 100% unusual for the targeted organizations.

Attack tools download

CertUtil.exe, a command line program installed as part of Certificate Services, was then leveraged to connect externally and download the second stage payload.

Detection associated with Meterpreter activity

Figure 6: Darktrace detecting the usage of CertUtil

A few hours after this executable download, the infected device made an outbound HTTP connection requesting the URI /TzGG, which was identified as Meterpreter downloading further shellcode for the Cobalt Strike Beacon.

Figure 7: Detection associated with Meterpreter activity. No lateral movement or significant data exfiltration was observed.

How Cyber AI Analyst reported on the zero-day exploit

Darktrace not only detected this zero-day attack campaign, but Cyber AI Analyst also saved security teams valuable time by investigating disparate security events and generating a report that immediately put them in a position to take action.

The below screenshot shows the AI Analyst incidents reported in one infected environment, over the eight days covering the intrusion period. The first incident on the left represents the APT activity described here. The other five incidents are independent of the APT activity and not as severe.

AI Analyst Security Incidents
Figure 8: The security incidents surfaced by AI Analyst

AI Analyst reported on six incidents in total over the eight-day period. Each AI Analyst incident includes a detailed timeline and summary of the incident, in a concise format that takes an average of two minutes to review. This means that with Cyber AI Analyst, even a non-technical person could have actioned a response to this sophisticated, zero-day incident in less than five minutes.

Conclusion

Without public Indicators of Compromise (IoCs) or any open-source intelligence available, targeted attacks are incredibly difficult to detect. Moreover, even the best detections are useless if they cannot be actioned by a security analyst at an early stage. Too often this occurs because of an overwhelming volume of alerts, or simply because the skills barrier to triage and investigation is too high.

This appears to be a broad campaign to gain initial access to many different companies and sectors. While very sophisticated in nature, the threat sacrificed stealth for speed by targeting many companies at the same time. APT41 wanted to utilize the limited window of opportunity that the Zoho zero-day provided before IT staff starts patching.

Darktrace’s Cyber AI is specifically designed to detect the subtle signs of targeted, unknown attacks at an early stage, without relying on prior knowledge or IoCs. It achieves this by continuously learning the normal patterns of behavior for every user, device, and associated peer group from scratch, and ‘on the job’.

In the face of this zero-day attack campaign, the AI’s ability to (a) detect unknown threats with self-learning AI and (b) augment strained responders with AI-driven investigations and reporting proved crucial. Indeed, it ensured that the attacks were swiftly contained before escalating to the later stages of the attack lifecycle.

Indicators of Compromise

Selection of Darktrace model breaches:

  • Anomalous File / Script from Rare External
  • Anomalous File / EXE from Rare External Location
  • Compromise / SSL to DynDNS
  • Compliance / CertUtil External Connection
  • Anomalous Connection / CertUtil Requesting Non Certificate
  • Anomalous Connection / CertUtil to Rare Destination
  • Anomalous Connection / New User-Agent to IP Without Hostname
  • Device / Initial Breach Chain Compromise
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / Beaconing Activity To External Rare
  • Anomalous File / Numeric Exe Download
  • Device / Large Number of Model Breaches
  • Anomalous Server Activity / Rare External from Server
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Compliance / Remote Management Tool On Server

The below screenshot shows Darktrace model breaches occurring together during the compromise of one customer:

Figure 9: Darktrace model breaches occurring together

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 22, 2025

The Year Ahead: AI Cybersecurity Trends to Watch in 2026

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Introduction: 2026 cyber trends

Each year, we ask some of our experts to step back from the day-to-day pace of incidents, vulnerabilities, and headlines to reflect on the forces reshaping the threat landscape. The goal is simple:  to identify and share the trends we believe will matter most in the year ahead, based on the real-world challenges our customers are facing, the technology and issues our R&D teams are exploring, and our observations of how both attackers and defenders are adapting.  

In 2025, we saw generative AI and early agentic systems moving from limited pilots into more widespread adoption across enterprises. Generative AI tools became embedded in SaaS products and enterprise workflows we rely on every day, AI agents gained more access to data and systems, and we saw glimpses of how threat actors can manipulate commercial AI models for attacks. At the same time, expanding cloud and SaaS ecosystems and the increasing use of automation continued to stretch traditional security assumptions.

Looking ahead to 2026, we’re already seeing the security of AI models, agents, and the identities that power them becoming a key point of tension – and opportunity -- for both attackers and defenders. Long-standing challenges and risks such as identity, trust, data integrity, and human decision-making will not disappear, but AI and automation will increase the speed and scale of the cyber risk.  

Here's what a few of our experts believe are the trends that will shape this next phase of cybersecurity, and the realities organizations should prepare for.  

Agentic AI is the next big insider risk

In 2026, organizations may experience their first large-scale security incidents driven by agentic AI behaving in unintended ways—not necessarily due to malicious intent, but because of how easily agents can be influenced. AI agents are designed to be helpful, lack judgment, and operate without understanding context or consequence. This makes them highly efficient—and highly pliable. Unlike human insiders, agentic systems do not need to be socially engineered, coerced, or bribed. They only need to be prompted creatively, misinterpret legitimate prompts, or be vulnerable to indirect prompt injection. Without strong controls around access, scope, and behavior, agents may over-share data, misroute communications, or take actions that introduce real business risk. Securing AI adoption will increasingly depend on treating agents as first-class identities—monitored, constrained, and evaluated based on behavior, not intent.

-- Nicole Carignan, SVP of Security & AI Strategy

Prompt Injection moves from theory to front-page breach

We’ll see the first major story of an indirect prompt injection attack against companies adopting AI either through an accessible chatbot or an agentic system ingesting a hidden prompt. In practice, this may result in unauthorized data exposure or unintended malicious behavior by AI systems, such as over-sharing information, misrouting communications, or acting outside their intended scope. Recent attention on this risk—particularly in the context of AI-powered browsers and additional safety layers being introduced to guide agent behavior—highlights a growing industry awareness of the challenge.  

-- Collin Chapleau, Senior Director of Security & AI Strategy

Humans are even more outpaced, but not broken

When it comes to cyber, people aren’t failing; the system is moving faster than they can. Attackers exploit the gap between human judgment and machine-speed operations. The rise of deepfakes and emotion-driven scams that we’ve seen in the last few years reduce our ability to spot the familiar human cues we’ve been taught to look out for. Fraud now spans social platforms, encrypted chat, and instant payments in minutes. Expecting humans to be the last line of defense is unrealistic.

Defense must assume human fallibility and design accordingly. Automated provenance checks, cryptographic signatures, and dual-channel verification should precede human judgment. Training still matters, but it cannot close the gap alone. In the year ahead, we need to see more of a focus on partnership: systems that absorb risk so humans make decisions in context, not under pressure.

-- Margaret Cunningham, VP of Security & AI Strategy

AI removes the attacker bottleneck—smaller organizations feel the impact

One factor that is currently preventing more companies from breaches is a bottleneck on the attacker side: there’s not enough human hacker capital. The number of human hands on a keyboard is a rate-determining factor in the threat landscape. Further advancements of AI and automation will continue to open that bottleneck. We are already seeing that. The ostrich approach of hoping that one’s own company is too obscure to be noticed by attackers will no longer work as attacker capacity increases.  

-- Max Heinemeyer, Global Field CISO

SaaS platforms become the preferred supply chain target

Attackers have learned a simple lesson: compromising SaaS platforms can have big payouts. As a result, we’ll see more targeting of commercial off-the-shelf SaaS providers, which are often highly trusted and deeply integrated into business environments. Some of these attacks may involve software with unfamiliar brand names, but their downstream impact will be significant. In 2026, expect more breaches where attackers leverage valid credentials, APIs, or misconfigurations to bypass traditional defenses entirely.

-- Nathaniel Jones, VP of Security & AI Strategy

Increased commercialization of generative AI and AI assistants in cyber attacks

One trend we’re watching closely for 2026 is the commercialization of AI-assisted cybercrime. For example, cybercrime prompt playbooks sold on the dark web—essentially copy-and-paste frameworks that show attackers how to misuse or jailbreak AI models. It’s an evolution of what we saw in 2025, where AI lowered the barrier to entry. In 2026, those techniques become productized, scalable, and much easier to reuse.  

-- Toby Lewis, Global Head of Threat Analysis

Conclusion

Taken together, these trends underscore that the core challenges of cybersecurity are not changing dramatically -- identity, trust, data, and human decision-making still sit at the core of most incidents. What is changing quickly is the environment in which these challenges play out. AI and automation are accelerating everything: how quickly attackers can scale, how widely risk is distributed, and how easily unintended behavior can create real impact. And as technology like cloud services and SaaS platforms become even more deeply integrated into businesses, the potential attack surface continues to expand.  

Predictions are not guarantees. But the patterns emerging today suggest that 2026 will be a year where securing AI becomes inseparable from securing the business itself. The organizations that prepare now—by understanding how AI is used, how it behaves, and how it can be misused—will be best positioned to adopt these technologies with confidence in the year ahead.

Learn more about how to secure AI adoption in the enterprise without compromise by registering to join our live launch webinar on February 3, 2026.  

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December 22, 2025

Why Organizations are Moving to Label-free, Behavioral DLP for Outbound Email

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Why outbound email DLP needs reinventing

In 2025, the global average cost of a data breach fell slightly — but remains substantial at USD 4.44 million (IBM Cost of a Data Breach Report 2025). The headline figure hides a painful reality: many of these breaches stem not from sophisticated hacks, but from simple human error: mis-sent emails, accidental forwarding, or replying with the wrong attachment. Because outbound email is a common channel for sensitive data leaving an organization, the risk posed by everyday mistakes is enormous.

In 2025, 53% of data breaches involved customer PII, making it the most commonly compromised asset (IBM Cost of a Data Breach Report 2025). This makes “protection at the moment of send” essential. A single unintended disclosure can trigger compliance violations, regulatory scrutiny, and erosion of customer trust –consequences that are disproportionate to the marginal human errors that cause them.

Traditional DLP has long attempted to mitigate these impacts, but it relies heavily on perfect labelling and rigid pattern-matching. In reality, data loss rarely presents itself as a neat, well-structured pattern waiting to be caught – it looks like everyday communication, just slightly out of context.

How data loss actually happens

Most data loss comes from frustratingly familiar scenarios. A mistyped name in auto-complete sends sensitive data to the wrong “Alex.” A user forwards a document to a personal Gmail account “just this once.” Someone shares an attachment with a new or unknown correspondent without realizing how sensitive it is.

Traditional, content-centric DLP rarely catches these moments. Labels are missing or wrong. Regexes break the moment the data shifts formats. And static rules can’t interpret the context that actually matters – the sender-recipient relationship, the communication history, or whether this behavior is typical for the user.

It’s the everyday mistakes that hurt the most. The classic example: the Friday 5:58 p.m. mis-send, when auto-complete selects Martin, a former contractor, instead of Marta in Finance.

What traditional DLP approaches offer (and where gaps remain)

Most email DLP today follows two patterns, each useful but incomplete.

  • Policy- and label-centric DLP works when labels are correct — but content is often unlabeled or mislabeled, and maintaining classification adds friction. Gaps appear exactly where users move fastest
  • Rule and signature-based approaches catch known patterns but miss nuance: human error, new workflows, and “unknown unknowns” that don’t match a rule

The takeaway: Protection must combine content + behavior + explainability at send time, without depending on perfect labels.

Your technology primer: The three pillars that make outbound DLP effective

1) Label-free (vs. data classification)

Protects all content, not just what’s labeled. Label-free analysis removes classification overhead and closes gaps from missing or incorrect tags. By evaluating content and context at send time, it also catches misdelivery and other payload-free errors.

  • No labeling burden; no regex/rule maintenance
  • Works when tags are missing, wrong, or stale
  • Detects misdirected sends even when labels look right

2) Behavioral (vs. rules, signatures, threat intelligence)

Understands user behavior, not just static patterns. Behavioral analysis learns what’s normal for each person, surfacing human error and subtle exfiltration that rules can’t. It also incorporates account signals and inbound intel, extending across email and Teams.

  • Flags risk without predefined rules or IOCs
  • Catches misdelivery, unusual contacts, personal forwards, odd timing/volume
  • Blends identity and inbound context across channels

3) Proprietary DSLM (vs. generic LLM)

Optimized for precise, fast, explainable on-send decisions. A DSLM understands email/DLP semantics, avoids generative risks, and stays auditable and privacy-controlled, delivering intelligence reliably without slowing mail flow.

  • Low-latency, on-send enforcement
  • Non-generative for predictable, explainable outcomes
  • Governed model with strong privacy and auditability

The Darktrace approach to DLP

Darktrace / EMAIL – DLP stops misdelivery and sensitive data loss at send time using hold/notify/justify/release actions. It blends behavioral insight with content understanding across 35+ PII categories, protecting both labeled and unlabeled data. Every action is paired with clear explainability: AI narratives show exactly why an email was flagged, supporting analysts and helping end-users learn. Deployment aligns cleanly with existing SOC workflows through mail-flow connectors and optional Microsoft Purview label ingestion, without forcing duplicate policy-building.

Deployment is simple: Microsoft 365 routes outbound mail to Darktrace for real-time, inline decisions without regex or rule-heavy setup.

A buyer’s checklist for DLP solutions

When choosing your DLP solution, you want to be sure that it can deliver precise, explainable protection at the moment it matters – on send – without operational drag.  

To finish, we’ve compiled a handy list of questions you can ask before choosing an outbound DLP solution:

  • Can it operate label free when tags are missing or wrong? 
  • Does it truly learn per user behavior (no shortcuts)? 
  • Is there a domain specific model behind the content understanding (not a generic LLM)? 
  • Does it explain decisions to both analysts and end users? 
  • Will it integrate with your label program and SOC workflows rather than duplicate them? 

For a deep dive into Darktrace’s DLP solution, check out the full solution brief.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email
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