Blog
/
Network
/
May 23, 2025

Defending the Frontlines: Proactive Cybersecurity in Local Government

To quickly identify and respond to threats before damage occurs, this local government relies on Darktrace to improve network visibility, stop insider threats, protect its email systems, and accelerate incident investigations.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
23
May 2025

Serving a population of over 165,000 citizens, this county government delivers essential services that enhance the quality of life for all of its residents in Florida, United States. From public safety and works to law enforcement, economic development, health, and community services, the county’s cybersecurity strategy plays a foundational role in protecting its citizens.

From flying blind to seeing the bigger picture

Safeguarding data from multiple systems, service providers, and citizens is a key aspect of the County’s Systems Management remit. Protecting sensitive information while enabling smooth engagement with multiple external partners poses a unique challenge; the types of data and potential threats are continuously evolving, but resources – both human and financial – remain consistently tight.

When the Chief Information Officer took on his role in 2024, building out a responsive defense-in-depth strategy was central to achieving these goals. However, with limited resources and complex needs, his small security team was struggling with high alert volumes, inefficient tools, and time-consuming investigations that frequently led nowhere.

Meanwhile, issues like insider threats, Denial of Service (DoS), and phishing attacks were growing; the inefficiencies were creating serious security vulnerabilities. As the CIO put it, he was flying blind. With so much data coming in, security analysts were in danger of missing the bigger picture.

“We would just see a single portion of data that could send us down a rabbit hole, thinking something’s going on – only to find out after spending days, weeks, or even months that it was nothing. If you’re only seeing one piece of the issue, it’s really difficult to identify whether something is a legitimate threat or a false positive.”

Local government’s unique cybersecurity challenges

According to the CIO, even with a bigger team, aligning and comparing all the data into a comprehensive, bigger picture would be a major challenge. “The thing about local government specifically is that it’s a complex security environment. We bring together a lot of different individuals and organizations, from construction workers to people who bring projects into our community to better the County. What we work with varies from day to day.”

The challenge wasn’t just about identifying threats, but also about doing so quickly enough to respond before damage was done. The CIO said this was particularly concerning when dealing with sophisticated threats: “We’re dealing with nation-state attackers nowadays, as opposed to ‘script kiddies.’ There’s no time to lose. We’ve got to have cybersecurity that can respond as quickly as they can attack.”

To achieve this, among the most critical challenges the CIO and his team needed to address were:

  • Contextual awareness and visibility across the network: The County team lacked the granular visibility needed to identify potentially harmful behaviors. The IT team needed a tool that uncovered hidden activities and provided actionable insights, with minimal manual intervention.
  • Augmenting human expertise and improving response times: Hiring additional analysts to monitor the environment is prohibitively expensive for many local governments. The IT team needed a cybersecurity solution that could augment existing skills while automating day-to-day tasks. More effective resource allocation would drive improved response times.
  • Preventing email-based threats: Phishing and malicious email links present a persistent threat. The County team needed a way to flag, identify, and hold suspicious messages automatically and efficiently. Given the team’s public service remit, contextual awareness is crucial to ensuring that no legitimate communications are accidentally blocked. Accuracy is extremely important.
  • Securing access and managing insider threats: Having already managed insider threats posed by former staff members, the IT team wanted to adopt a more proactive, deterrent-based approach towards employee IT resource use, preventing incidents before they could occur.

Proactive cybersecurity

Recognizing these challenges, the CIO and County sought AI-driven solutions capable of acting autonomously to support a lean IT team and give the big picture view needed, without getting lost in false positive alerts.

Ease of deployment was another key requirement: the CIO wanted to quickly establish a security baseline for County that would not require extensive pre-planning or disrupt existing systems. Having worked with Darktrace in previous roles, he knew the solution had the capacity to make the critical connections he was looking for, while delivering fast response times and reducing the burden on security teams.

When every second counts, we want to be as close to the same resources as our attackers are utilizing. We have got to have something that can respond as quickly as they can attack. For the County, that’s Darktrace.” – CIO, County Systems Management Department.

Closing network visibility gaps with Darktrace / NETWORK

The County chose Darktrace / NETWORK for unparalleled visibility into the County’s network. With the solution in place, the CIO and his team were able to identify and address previously hidden activities, uncovering insider threats in unexpected places. For example, one team member had installed an unauthorized anonymizer plug-in on their browser, posing a potentially serious security risk via traffic being sent out to the internet. “Darktrace immediately alerted on it,” said CIO. “We were able to deal with the threat proactively and quickly.”

Darktrace / NETWORK continuously monitored and updated its understanding of the County environment, intelligently establishing the different behaviors and network activity. The end result was a level of context awareness that enabled the team to focus on the alerts that mattered most, saving time and effort.

“Darktrace brings all the data we need together, into one picture. We’re able to see what’s going on at a glance, as opposed to spending time trying to identify real threats from false positives,” said the CIO. The ability to automate actions freed the team up to focus on more complex tasks, with 66% of network response actions being applied autonomously, taking the right action at the right time to stop the earliest signs of threatening activity. This reduced pressure on the County’s team members, while buying valuable containment time to perform deeper investigations.

The agentless deployment advantage

For the CIO, one of the major benefits of Darktrace / NETWORK is that it’s agentless. “Agents alert attackers to the presence of security in your environment, it helps them to understand that there’s something else they need to bring down your defenses,” he said. Using Darktrace to mirror network traffic, the County can maintain full visibility across all network entities without alerting attackers and respond to threatening activity at machine speed. “It allows me to sleep better at night, knowing that this tool can effectively unplug the network cable from that device and bring it offline,” said CIO.

Streamlining investigations with Darktrace Cyber AI Analyst

For lean security teams, contextual awareness is crucial in reducing the burden of alert fatigue. Using Cyber AI Analyst, the County team is able to take the pressure off, automatically investigating every relevant event, and reducing thousands of individual alerts to only a small number of incidents that require manual review.

For the County team, the benefits are clear: 520 investigation hours saved in one month, with an average of just 11 minutes investigation time per incident. For the CIO, Darktrace goes beyond reducing workloads, it actually drives security: “It identifies threats almost instantly, bringing together logs and behaviors into a single, clear view.”

The efficiency gain has been so significant that the CIO believes Darktrace augments capabilities beyond the size of a team of analysts. “You could have three analysts working around the clock, but it’s hard to bring all those logs and behaviors together in one place and communicate everything in a coordinated way. Nothing does that as quickly as Darktrace can.”

Catching the threats from within: Defense in depth with Darktrace / IDENTITY

One of the key benefits of Darktrace for the County was its breadth of capability and responsiveness. “We’re looking at everything from multi-factor authentication, insider threats, distributed denial of service attacks,” said the CIO. “I’ve worked with other products in the past, but I’ve never found a tool as good as Darktrace.”

Further insider threats uncovered by Darktrace / IDENTITY included insecure access practices. Some users had logins and passwords on shared network resources or in plain-text files. Darktrace alerted the security team and the threats were mitigated before serious damage was done.

Darktrace / IDENTITY gives organizations advanced visibility of application user behavior from unusual authentication, password sprays, account takeover, resource theft, and admin abuse. Security teams can take targeted actions including the forced log-off of a user or temporary disabling of an account to give the team time to verify legitimacy.

First line of defense against the number one attack vector: Enhancing email security with Darktrace / EMAIL

Email-based threats, such as phishing, are among the most common attack vectors in modern cybersecurity, and a key vector for ransomware attacks. Post implementation performance was so strong that the organization now plans to retire other tools, cutting costs without compromising on security.

Darktrace / EMAIL was one of the first tools that I implemented when I started here,” said CIO. “I really recognize the value of it in our environment.” In addition to detecting and flagging potentially malicious email, the CIO said an unexpected benefit has been the reinforcement of more security-aware behaviors among end users. “People are checking their junk folders now, alerting us and checking to see if something is legitimate or not.”

The CIO said that, unlike traditional email security tools that basically perform only one function, Darktrace has multiple additional capabilities that deliver extra layers of protection compared to one-dimensional alternatives. For example, AI-employee feedback loops leverage insights gained from individual users to not only improve detection rates, but also provide end users with contextual security awareness training, to enhance greater understanding of the risks.

Straightforward integration, ease of use

The County wanted a powerful, responsive solution – without demanding pre-installation or integration needs, and with maximum ease of use. “The integration is relatively painless,” said the CIO. “That’s another real benefit, you can bring Darktrace into your environment and have it up and running faster than you could ever hire additional analysts to look at the same data.”

The team found that, compared to competing products, where there was extensive setup, overhead, and resources, “Darktrace is almost plug-and-play.” According to the CIO, the solution started ingesting information and providing notifications immediately: “You can turn on defense or response mechanisms at a granular level, for email or network – or both at the same time.”

The County sees Darktrace as an integral part of its cybersecurity strategy into the future. “Having worked with Darktrace in the past, it was an easy decision for me to agree to a multi-year partnership,” said the CIO “As we continue to build out our defense-in-depth strategy, the ability to use Darktrace to manage other data sources and identify new, additional behavior will be crucial to our proactive, risk-based approach.”

Darktrace has the capacity to meet the organization’s need for exceptional responsiveness, without burning out teams. “If you’re not overburdening the teams that you do have with significant workloads, they have a lot more agility to deal with things on the fly,” said the CIO.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

More in this series

No items found.

Blog

/

Network

/

November 14, 2025

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

Default blog imageDefault blog image

What is Vo1d APK malware?

Vo1d malware first appeared in the wild in September 2024 and has since evolved into one of the most widespread Android botnets ever observed. This large-scale Android malware primarily targets smart TVs and low-cost Android TV boxes. Initially, Vo1d was identified as a malicious backdoor capable of installing additional third-party software [1]. Its functionality soon expanded beyond the initial infection to include deploying further malicious payloads, running proxy services, and conducting ad fraud operations. By early 2025, it was estimated that Vo1d had infected 1.3 to 1.6 million devices worldwide [2].

From a technical perspective, Vo1d embeds components into system storage to enable itself to download and execute new modules at any time. External researchers further discovered that Vo1d uses Domain Generation Algorithms (DGAs) to create new command-and-control (C2) domains, ensuring that regardless of existing servers being taken down, the malware can quickly reconnect to new ones. Previous published analysis identified dozens of C2 domains and hundreds of DGA seeds, along with new downloader families. Over time, Vo1d has grown increasingly sophisticated with clear signs of stronger obfuscation and encryption methods designed to evade detection [2].

Darktrace’s coverage

Earlier this year, Darktrace observed a surge in Vo1d-related activity across customer environments, with the majority of affected customers based in South Africa. Devices that had been quietly operating as expected began exhibiting unusual network behavior, including excessive DNS lookups. Open-source intelligence (OSINT) has long highlighted South Africa as one of the countries most impacted by Vo1d infections [2].

What makes the recent activity particularly interesting is that the surge observed by Darktrace appears to be concentrated specifically in South African environments. This localized spike suggests that a significant number of devices may have been compromised, potentially due to vulnerable software, outdated firmware, or even preloaded malware. Regions with high prevalence of low-cost, often unpatched devices are especially susceptible, as these everyday consumer electronics can be quietly recruited into the botnet’s network. This specifically appears to be the case with South Africa, where public reporting has documented widespread use of low-cost boxes, such as non-Google-certified Android TV sticks, that frequently ship with outdated firmware [3].

The initial triage highlighted the core mechanism Vo1d uses to remain resilient: its use of DGA. A DGA deterministically creates a large list of pseudo-random domain names on a predictable schedule. This enables the malware to compute hundreds of candidate domains using the same algorithm, instead of using a hard-coded single C2 hostname that defenders could easily block or take down. To ensure reproducible from the infected device’s perspective, Vo1d utilizes DGA seeds. These seeds might be a static string, a numeric value, or a combination of underlying techniques that enable infected devices to generate the same list of candidate domains for a time window, provided the same DGA code, seed, and date are used.

Interestingly, Vo1d’s DGA seeds do not appear to be entirely unpredictable, and the generated domains lack fully random-looking endings. As observed in Figure 1, there is a clear pattern in the names generated. In this case, researchers identified that while the first five characters would change to create the desired list of domain names, the trailing portion remained consistent as part of the seed: 60b33d7929a, which OSINT sources have linked to the Vo1d botnet. [2]. Darktrace’s Threat Research team also identified a potential second DGA seed, with devices in some cases also engaging in activity involving hostnames matching the regular expression /[a-z]{5}fc975904fc9\.(com|top|net). This second seed has not been reported by any OSINT vendors at the time of writing.

Another recurring characteristic observed across multiple cases was the choice of top-level domains (TLDs), which included .com, .net, and .top.

Figure 1: Advanced Search results showing DNS lookups, providing a glimpse on the DGA seed utilized.

The activity was detected by multiple models in Darktrace / NETWORK™, which triggered on devices making an unusually large volume of DNS requests for domains uncommon across the network.

During the network investigation, Darktrace analysts traced Vo1d’s infrastructure and uncovered an interesting pattern related to responder ASNs. A significant number of connections pointed to AS16509 (AMAZON-02). By hosting redirectors or C2 nodes inside major cloud environments, Vo1d is able to gain access to highly available and geographically diverse infrastructure. When one node is taken down or reported, operators can quickly enable a new node under a different IP within the same ASN. Another feature of cloud infrastructure that hardens Vo1d’s resilience is the fact that many organizations allow outbound connections to cloud IP ranges by default, assuming they are legitimate. Despite this, Darktrace was able to identify the rarity of these endpoints, identifying the unusualness of the activity.

Analysts further observed that once a generated domain successfully resolved, infected devices consistently began establishing outbound connections to ephemeral port ranges like TCP ports 55520 and 55521. These destination ports are atypical for standard web or DNS traffic. Even though the choice of high-numbered ports appears random, it is likely far from not accidental. Commonly used ports such as port 80 (HTTP) or 443 (HTTPS) are often subject to more scrutiny and deeper inspection or content filtering, making them riskier for attackers. On the other hand, unregistered ports like 55520 and 55521 are less likely to be blocked, providing a more covert channel that blends with outbound TCP traffic. This tactic helps evade firewall rules that focus on common service ports. Regardless, Darktrace was able to identify external connections on uncommon ports to locations that the network does not normally visit.

The continuation of the described activity was identified by Darktrace’s Cyber AI Analyst, which correlated individual events into a broader interconnected incident. It began with the multiple DNS requests for the algorithmically generated domains, followed by repeated connections to rare endpoints later confirmed as attacker-controlled infrastructure. Cyber AI Analyst’s investigation further enabled it to categorize the events as part of the “established foothold” phase of the attack.

Figure 2: Cyber AI Analyst incident illustrating the transition from DNS requests for DGA domains to connections with resolved attacker-controlled infrastructure.

Conclusion

The observations highlighted in this blog highlight the precision and scale of Vo1d’s operations, ranging from its DGA-generated domains to its covert use of high-numbered ports. The surge in affected South African environments illustrate how regions with many low-cost, often unpatched devices can become major hubs for botnet activity. This serves as a reminder that even everyday consumer electronics can play a role in cybercrime, emphasizing the need for vigilance and proactive security measures.

Credit to Christina Kreza (Cyber Analyst & Team Lead) and Eugene Chua (Principal Cyber Analyst & Team Lead)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

  • Anomalous Connection / Devices Beaconing to New Rare IP
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Compromise / DGA Beacon
  • Compromise / Domain Fluxing
  • Compromise / Fast Beaconing to DGA
  • Unusual Activity / Unusual External Activity

List of Indicators of Compromise (IoCs)

  • 3.132.75[.]97 – IP address – Likely Vo1d C2 infrastructure
  • g[.]sxim[.]me – Hostname – Likely Vo1d C2 infrastructure
  • snakeers[.]com – Hostname – Likely Vo1d C2 infrastructure

Selected DGA IoCs

  • semhz60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • ggqrb60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • eusji60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • uacfc60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • qilqxfc975904fc9[.]top – Hostname – Possible Vo1d C2 DGA endpoint

MITRE ATT&CK Mapping

  • T1071.004 – Command and Control – DNS
  • T1568.002 – Command and Control – Domain Generation Algorithms
  • T1568.001 – Command and Control – Fast Flux DNS
  • T1571 – Command and Control – Non-Standard Port

[1] https://news.drweb.com/show/?lng=en&i=14900

[2] https://blog.xlab.qianxin.com/long-live-the-vo1d_botnet/

[3] https://mybroadband.co.za/news/broadcasting/596007-warning-for-south-africans-using-specific-types-of-tv-sticks.html

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content.

Continue reading
About the author
Christina Kreza
Cyber Analyst

Blog

/

Network

/

November 6, 2025

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

Default blog imageDefault blog image

Darktrace: The only Customers’ Choice for NDR in 2025

In a year defined by rapid change across the threat landscape, recognition from those who use and rely on security technology every day means the most.

That’s why we’re proud to share that Darktrace has been named the only Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR).

Out of 11 leading NDR vendors evaluated, Darktrace stood alone as the sole Customers’ Choice, a recognition that we feel reflects not just our innovation, but the trust and satisfaction of the customers who secure their networks with Darktrace every day.

What the Gartner® Peer Insights™ Voice of the Customer means

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).It’s not just a rating. We feel it’s a reflection of genuine customer sentiment and success in the field.

In our view, Customers consistently highlight Darktrace’s ability to:

  • Detect and respond to unknown threats in real time
  • Deliver unmatched visibility across IT, OT, and cloud environments
  • Automate investigations and responses through AI-driven insights

We believe this recognition reinforces what our customers already know: that Darktrace helps them see, understand, and stop attacks others miss.

A rare double: recognized by customers and analysts alike

This distinction follows another major recogniton. Darktrace’s placement as a Leader in the Gartner® Magic Quadrant™ for Network Detection and Response earlier this year.

That makes Darktrace the only vendor to achieve both:

  • A Leader status in the Gartner Magic Quadrant for NDR, and
  • A Customers’ Choice in Gartner Peer Insights 2025

It’s a rare double that we feel reflects both industry leadership and customer trust, two perspectives that, together, define what great cybersecurity looks like.

A Customers’ Choice across the network and the inbox

To us, this recognition also builds on Darktrace’s momentum across multiple domains. Earlier this year, Darktrace was also named a Customers’ Choice for Email Security Platforms in the Gartner® Peer Insights™ report.

With more than 1,000 verified reviews across Network Detection and Response, Email Security Platforms, and Cyber Physical Systems (CPS), we at Darktrace are proud to be trusted across the full attack surface, from the inbox to the industrial network.

Thank you to our customers

We’re deeply grateful to every customer who shared their experience with Darktrace on Gartner Peer Insights. Your insights drive our innovation and continue to shape how we protect complex, dynamic environments across the world.

Discover why customers choose Darktrace for network and email security.

Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Magic Quadrant and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner, Voice of the Customer for Network Detection and Response, By Peer Community Contributor, 30 October 2025

Continue reading
About the author
Mikey Anderson
Product Marketing Manager, Network Detection & Response
Your data. Our AI.
Elevate your network security with Darktrace AI