August 7, 2024

How Darktrace’s AI Applies a Zero-Trust Mentality within Critical Infrastructure Supply Chains

Darktrace prevented a Critical National Infrastructure organization from falling victim to a SharePoint phishing attack originating from one of its trusted suppliers. This blog discusses common perceptions of zero-trust in email security, how AI that uses anomaly-based threat detection embodies core zero-trust principles and the relevance of this approach to securing CNI bodies with complex but interdependent supply chains from Cloud account compromise.

Written by

Nicole Wong

Cyber Security Analyst

Inside the SOC

Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.

Written by

Nicole Wong

Cyber Security Analyst

Aug 2024

Note: In order to name anonymity, real organization names have been replaced, all names used in this blog are fictitious.

What are critical national infrastructure sectors?

Critical National Infrastructure (CNI) sectors encompass of assets, systems, and networks essential to the functioning of society. Any disruption or destruction of these sectors could have wide-reaching and potentially disastrous effects on a country’s economy, security and/or healthcare services [1].

Cyber risks across Transportation Systems sector

Transportation Systems is one such CNI sector comprising of interconnected networks of fixed and mobile assets managed by both public and private operators. These systems are highly interdependent with other CNI sectors too. As such, the digital technologies this sector relies on – such as positioning and tracking, signaling, communications, industrial system controls, and data and business management – are often interconnected through different networks and remote access terminals. This interconnectedness creates multiple entry points that need to be security across the supply.

Digital transformation has swept through CNI sectors in recent years, including Transportation Systems. These organizations are now increasingly dependent on third-party and cloud providers for data storage and transmission, making their supply chains vulnerable to exploitation by malicious actors [2].

The exploitation of legitimate and popular cloud services mirrors the well-known “living-off-the-land” techniques, which are not being adapted to the cloud along with the resources they support. In one recent case previously discussed by Darktrace, for example, a phishing attack attempted to abuse Dropbox to deliver malicious payloads.

Zero-Trust within CNI Sectors

One recommended approach to secure an organization’s supply chain and cloud environments is the implementation of zero-trust strategies, which remove inherent trust within the network [3] [4]. The principle of “never trust, always verify” is widely recognized as an architectural design, with 63% of organizations surveyed by Gartner reportedly implementing a zero-trust strategy, but in most cases to less than 50% of their environments [5]

Although this figure reflects the reality and challenge of balancing operations and security, demands from the threat landscape and supply chain risks mean that organizations must adopt zero-trust principles in areas not traditionally considered part of network architecture, such as email and cloud environments.

Email is often the primary entry point for cyber-attacks with Business Email Compromise (BEC) being a major threat to CNI organizations. However, the application of zero-trust principles to secure email environments is still not well understood. Common misconceptions include:

“Positively identifying known and trusted senders” – Maintaining a list of “known and trusted senders” contradicts the zero-trust model, which assumes that no entity is inherently trustworthy.
“Using DMARC, DKIM and SPF” – While these protocols offer some protection, they are often insufficient on their own, as they can be bypassed and do not protect against email account takeovers. Research published from Darktrace’s last two threat reports consistently shows that at least 60% of phishing emails detected by Darktrace had bypassed Domain-based Message Authentication, Reporting & Conformance (DMARC) [6] [7].
“Mapping transaction flows between internal and external users to determine what access is required/not required” – Although this aligns with the principles of least privilege, it is too static for today’s dynamic supply chains and evolving digital infrastructure. This approach also suggests the existence of “trusted” access routes into a network.

Attack Overview

In July 2024, Darktrace / EMAIL™ detected and contained a sophisticated phishing attack leveraging Microsoft SharePoint. This attack exploited the trusted relationship between a Darktrace customer in the public transport sector and a compromised supplier. Traditional methods, such as those detailed above, would likely have failed to defend against such an advanced threat. However, Darktrace’s behavioral analysis and zero-trust approach to email security allowed it to successfully identify and neutralize the attack, preventing any potential disruption.

Initial Intrusion Attempt

The observed phishing attack by Darktrace would suggest that the customer’s supplier was targeted by a similar campaign beforehand. This initial breach likely allowed the attacker to use the now compromised account as a vector to compromise additional accounts and networks.

On July 9, Darktrace / EMAIL identified a significant spike in inbound emails from “supplier@engineeringcompany[.]com”. The emails appeared to be legitimate notifications sent via SharePoint and contained a file named “Payment Applications Docs”.

Figure 1: Email correspondence in the weeks around the phishing attack. The sender is an established correspondent with ongoing communications prior to and after the attack, however there is a significant spike in incoming emails on the day of the attack.

This reflects a common technique in malicious social engineering attempts, where references to payment are used to draw attention and prompt a response. Darktrace observed a large number of recipients within the organization receiving the same file, suggesting that the motive was likely credential harvesting rather than financial gain. Financially motivated attacks typically require a more targeted, ‘under-the-radar’ approach to be successful.

These phishing emails were able to bypass the customer’s email gateways as they were sent from a trusted and authoritative source, SharePoint, and utilized an email address with which the customer had previously corresponded. The compromised account was likely whitelisted by traditional email security tools that rely on SPF, DKIM, and DMAC, allowing the malicious emails to evade detection.

Autonomous Response

Darktrace / EMAIL analysis of the unusual characteristics of the phishing email in relation to the supplier’s typical behaviour, despite the email originating from a legitimate SharePoint notification. — Figure 2: Darktrace / EMAIL analysis of the unusual characteristics of the phishing email in relation to the supplier’s typical behavior, despite the email originating from a legitimate SharePoint notification.

However, Darktrace / EMAIL did not use these static rules to automatically trust the email. Darktrace’s Self-Learning AI detected the following anomalies:

Although the sender was known, it was not normal for the supplier to share files with the customer via SharePoint.
The supplier initiated an unusually large number of file shares in a short period of time, indicating potential spam activity.
The SharePoint link had wide access permissions, which is unusual for a sensitive payment document legitimately shared between established contacts.

Darktrace understood that the email activity constituted a significant deviation in expected behavior between the sender and customer, regardless of the known sender and use of a legitimate filesharing platform like SharePoint.

As a result, Darktrace took action to hold more than 100 malicious emails connected to the phishing attack, preventing them from landing in recipient inboxes in the first instance. By taking a behavioral approach to securing customer email environments, Darktrace’s Self-Learning AI embodies the principles of zero trust, assessing each interaction in real-time against a user’s dynamic baseline rather than relying on static and often inaccurate rules to define trust.

Conclusion

Cloud services, such as SharePoint, offer significant advantages to the transportation sector by streamlining data exchange with supply chain partners and facilitating access to information for analytics and planning. However, these benefits come with notable risks. If a cloud account is compromised, unauthorized access to sensitive information could lead to extortion and lateral movement into mission-critical systems for more damaging attacks on CNI. Even a brief disruption in cloud access can have severe economic repercussions due to the sector’s dependence on these services for resource coordination and the cascading impacts on other critical systems [9].

While supply chain resilience is often evaluated based on a supplier’s initial compliance with baseline standards, organizations must be wary of potential future threats and focus on post-implementation security. It is essential for organizations to employ strategies to protect their assets from attacks that would exploit vulnerabilities within the trusted supply chain. Given that CNI and the transportation sector are prime targets for state-sponsored actors and Advanced Persistent Threat (APT) groups, the complex and interconnected nature of their supply chains opens the door for opportunistic attackers.

Defenders face the challenge of ensuring secure access and collaboration across numerous, dynamic assets, often without full visibility. Therefore, security solutions must be as dynamic as the threats they face, avoiding reliance on static rules. Real-time assessment of devices behavior, even if deemed trusted by end-users and human security teams, is crucial for maintaining security.

Darktrace’s AI-driven threat detection aligns with the zero-trust principle of assuming the risk of a breach. By leveraging AI that learns an organization’s specific patterns of life, Darktrace provides a tailored security approach ideal for organizations with complex supply chains.

Credit to Nicole Wong, Senior Cyber Analyst Consultant and Ryan Traill, Threat Content Lead

Appendices

Darktrace Model Detections

Key model alerts:

Personalized Sharepoint Share + New Unknown Link
Personalized Sharepoint Share + Bad Display Text
Personalized Sharepoint Share + Distant Recipient Interaction with Domain
Personalized Sharepoint Share + Sender Surge
Personalized Sharepoint Share + Wide Access Sharepoint Link

MITRE ATT&CK Mapping

Resource Development • Compromise Accounts: Cloud Accounts • T1586.003

Initial Access • Supply Chain Compromise • T1195

References

[1] https://www.cisa.gov/topics/critical-infrastructure-security-and-resilience/critical-infrastructure-sectors

[2] https://committees.parliament.uk/writtenevidence/126313/pdf/

[3] https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-161r1.pdf

[4] https://cloudsecurityalliance.org/press-releases/2023/11/15/cloud-security-alliance-launches-the-industry-s-first-authoritative-zero-trust-training-and-credential-the-certificate-of-competence-in-zero-trust-cczt

[5] https://www.gartner.com/en/documents/5286863#:~:text=Summary,anticipate%20staffing%20and%20cost%20increases.

[6] https://darktrace.com/threat-report-2023

[7] https://darktrace.com/resources/first-6-half-year-threat-report-2024

[8] https://dfrlab.org/2023/07/10/critical-infrastructure-and-the-cloud-policy-for-emerging-risk/#transportation

[9] https://access-national-risk-register.service.cabinetoffice.gov.uk/risk-scenario/cyber-attack-transport-sector

Written by

Nicole Wong

Cyber Security Analyst

Inside the SOC

Written by

Nicole Wong

Cyber Security Analyst

Senior Product Marketing Manager, Email

Watch the NIS2 Webinar

Blog

Network

June 27, 2025

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

login on laptop dual factor authentication

What is Blind Eagle?

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombian organizations.

Blind Eagle characteristically targets government institutions, financial organizations, and critical infrastructure [1][2].

Attacks carried out by Blind Eagle actors typically start with a phishing email and the group have been observed utilizing various Remote Access Trojans (RAT) variants, which often have in-built methods for hiding command-and-control (C2) traffic from detection [3].

What we know about Blind Eagle from a recent campaign

Since November 2024, Blind Eagle actors have been conducting an ongoing campaign targeting Colombian organizations [1].

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

Despite Microsoft patching this vulnerability in November 2024 [1][4], Blind Eagle actors have continued to exploit the minimal interaction mechanism, though no longer with the intent of harvesting NTLMv2 password hashes. Instead, phishing emails are sent to targets containing a malicious URL which, when clicked, initiates the download of a malicious file. This file is then triggered by minimal user interaction.

Clicking on the file triggers a WebDAV request, with a connection being made over HTTP port 80 using the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19044’. WebDAV is a transmission protocol which allows files or complete directories to be made available through the internet, and to be transmitted to devices [5]. The next stage payload is then downloaded via another WebDAV request and malware is executed on the target device.

Attackers are notified when a recipient downloads the malicious files they send, providing an insight into potential targets [1].

Darktrace’s coverage of Blind Eagle

In late February 2025, Darktrace observed activity assessed with medium confidence to be associated with Blind Eagle on the network of a customer in Colombia.

Within a period of just five hours, Darktrace / NETWORK detected a device being redirected through a rare external location, downloading multiple executable files, and ultimately exfiltrating data from the customer’s environment.

Since the customer did not have Darktrace’s Autonomous Response capability enabled on their network, no actions were taken to contain the compromise, allowing it to escalate until the customer’s security team responded to the alerts provided by Darktrace.

Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany. Multiple open-source intelligence (OSINT) providers have since linked this endpoint with phishing and malware campaigns [9].

The device then proceeded to download the executable file hxxp://62[.]60[.]226[.]112/file/3601_2042.exe.

Figure 1: Darktrace’s detection of the affected device connecting to an unusual location based in Germany.

Figure 2: Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.

The device was then observed making unusual connections to the rare endpoint 21ene.ip-ddns[.]com and performing unusual external data activity.

This dynamic DNS endpoint allows a device to access an endpoint using a domain name in place of a changing IP address. Dynamic DNS services ensure the DNS record of a domain name is automatically updated when the IP address changes. As such, malicious actors can use these services and endpoints to dynamically establish connections to C2 infrastructure [6].

Further investigation into this dynamic endpoint using OSINT revealed multiple associations with previous likely Blind Eagle compromises, as well as Remcos malware, a RAT commonly deployed via phishing campaigns [7][8][10].

Figure 3: Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.

Shortly after this, Darktrace observed the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19045’, indicating usage of the aforementioned transmission protocol WebDAV. The device was subsequently observed connected to an endpoint associated with Github and downloading data, suggesting that the device was retrieving a malicious tool or payload. The device then began to communicate to the malicious endpoint diciembrenotasenclub[.]longmusic[.]com over the new TCP port 1512 [11].

Around this time, the device was also observed uploading data to the endpoints 21ene.ip-ddns[.]com and diciembrenotasenclub[.]longmusic[.]com, with transfers of 60 MiB and 5.6 MiB observed respectively.

Figure 4: UI graph showing external data transfer activity.

This chain of activity triggered an Enhanced Monitoring model alert in Darktrace / NETWORK. These high-priority model alerts are designed to trigger in response to higher fidelity indicators of compromise (IoCs), suggesting that a device is performing activity consistent with a compromise.

Figure 5: Darktrace’s detection of initial attack chain activity.

A second Enhanced Monitoring model was also triggered by this device following the download of the aforementioned executable file (hxxp://62[.]60[.]226[.]112/file/3601_2042.exe) and the observed increase in C2 activity.

Following this activity, Darktrace continued to observe the device beaconing to the 21ene.ip-ddns[.]com endpoint.

Darktrace’s Cyber AI Analyst was able to correlate each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

Figure 6: Cyber AI Analyst’s investigation into the activity observed on the affected device.

Figure 7: Cyber AI Analyst’s detection of the affected device’s broader connectivity throughout the course of the attack.

As the affected customer did not have Darktrace’s Autonomous Response configured at the time, the attack was able to progress unabated. Had Darktrace been properly enabled, it would have been able to take a number of actions to halt the escalation of the attack.

For example, the unusual beaconing connections and the download of an unexpected file from an uncommon location would have been shut down by blocking the device from making external connections to the relevant destinations.

Conclusion

The persistence of Blind Eagle and ability to adapt its tactics, even after patches were released, and the speed at which the group were able to continue using pre-established TTPs highlights that timely vulnerability management and patch application, while essential, is not a standalone defense.

Organizations must adopt security solutions that use anomaly-based detection to identify emerging and adapting threats by recognizing deviations in user or device behavior that may indicate malicious activity. Complementing this with an autonomous decision maker that can identify, connect, and contain compromise-like activity is crucial for safeguarding organizational networks against constantly evolving and sophisticated threat actors.

Credit to Charlotte Thompson (Senior Cyber Analyst), Eugene Chua (Principal Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

IoCs

IoC – Type - Confidence
Microsoft-WebDAV-MiniRedir/10.0.19045 – User Agent

62[.]60[.]226[.]112 – IP – Medium Confidence

hxxp://62[.]60[.]226[.]112/file/3601_2042.exe – Payload Download – Medium Confidence

21ene.ip-ddns[.]com – Dynamic DNS Endpoint – Medium Confidence

diciembrenotasenclub[.]longmusic[.]com - Hostname – Medium Confidence

Darktrace’s model alert coverage

Anomalous File / Suspicious HTTP Redirect
Anomalous File / EXE from Rare External Location
Anomalous File / Multiple EXE from Rare External Location
Anomalous Server Activity / Outgoing from Server
Unusual Activity / Unusual External Data to New Endpoint
Device / Anomalous Github Download
Anomalous Connection / Multiple Connections to New External TCP Port
Device / Initial Attack Chain Activity
Anomalous Server Activity / Rare External from Server
Compromise / Suspicious File and C2
Compromise / Fast Beaconing to DGA
Compromise / Large Number of Suspicious Failed Connections
Device / Large Number of Model Alert

Mitre Attack Mapping:

Tactic – Technique – Technique Name

Initial Access - T1189 – Drive-by Compromise
Initial Access - T1190 – Exploit Public-Facing Application
Initial Access ICS - T0862 – Supply Chain Compromise
Initial Access ICS - T0865 – Spearphishing Attachment
Initial Access ICS - T0817 - Drive-by Compromise
Resource Development - T1588.001 – Malware
Lateral Movement ICS - T0843 – Program Download
Command and Control - T1105 - Ingress Tool Transfer
Command and Control - T1095 – Non-Application Layer Protocol
Command and Control - T1571 – Non-Standard Port
Command and Control - T1568.002 – Domain Generation Algorithms
Command and Control ICS - T0869 – Standard Application Layer Protocol
Evasion ICS - T0849 – Masquerading
Exfiltration - T1041 – Exfiltration Over C2 Channel
Exfiltration - T1567.002 – Exfiltration to Cloud Storage

References

1) https://research.checkpoint.com/2025/blind-eagle-and-justice-for-all/

2) https://assets.kpmg.com/content/dam/kpmgsites/in/pdf/2025/04/kpmg-ctip-blind-eagle-01-apr-2025.pdf.coredownload.inline.pdf

3) https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-remote-access-trojan/#:~:text=They%20might%20be%20attached%20to,remote%20access%20or%20system%20administration

4) https://msrc.microsoft.com/update-guide/vulnerability/CVE-2024-43451

5) https://www.ionos.co.uk/digitalguide/server/know-how/webdav/

6) https://vercara.digicert.com/resources/dynamic-dns-resolution-as-an-obfuscation-technique

7) https://threatfox.abuse.ch/ioc/1437795

8) https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-malware/remcos-malware/

9) https://www.virustotal.com/gui/url/b3189db6ddc578005cb6986f86e9680e7f71fe69f87f9498fa77ed7b1285e268

10) https://www.virustotal.com/gui/domain/21ene.ip-ddns.com

11) https://www.virustotal.com/gui/domain/diciembrenotasenclub.longmusic.com/community

About the author

Charlotte Thompson

Cyber Analyst

Blog

Email

June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

‍

In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

Faster investigations with consolidated visibility
Clear attribution of actions and outcomes across both platforms
Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

[related-resource]

‍

About the author

Carlos Gray

Senior Product Marketing Manager, Email

Your data. Our AI.

Elevate your network security with Darktrace AI

Get a demo

Check out this article by Darktrace: How Darktrace’s AI Applies a Zero-Trust Mentality within Critical Infrastructure Supply Chains

How Darktrace’s AI Applies a Zero-Trust Mentality within Critical Infrastructure Supply Chains

What are critical national infrastructure sectors?

Cyber risks across Transportation Systems sector

Zero-Trust within CNI Sectors

Attack Overview

Initial Intrusion Attempt

Autonomous Response

Conclusion

Appendices

Darktrace Model Detections

MITRE ATT&CK Mapping

References

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

Enjoying the blog?

More in this series

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

Why attack-centric approaches to email security can’t cope with modern threats

Evaluating Email Security: How to Select the Best Solution for Your Organization

Blog

Network

June 27, 2025

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

What is Blind Eagle?

What we know about Blind Eagle from a recent campaign

Darktrace’s coverage of Blind Eagle

Conclusion

Appendices

IoCs

Darktrace’s model alert coverage

References

Blog

Email

June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

A Shared Mission: Stopping Threats at Machine Speed

Unified Quarantine: One View, Total Clarity

A New Era of Collaborative Cyber Defense