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August 7, 2024

How Darktrace’s AI Applies a Zero-Trust Mentality within Critical Infrastructure Supply Chains

Darktrace prevented a Critical National Infrastructure organization from falling victim to a SharePoint phishing attack originating from one of its trusted suppliers. This blog discusses common perceptions of zero-trust in email security, how AI that uses anomaly-based threat detection embodies core zero-trust principles and the relevance of this approach to securing CNI bodies with complex but interdependent supply chains from Cloud account compromise. 
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Wong
Cyber Security Analyst
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07
Aug 2024

Note: In order to name anonymity, real organization names have been replaced, all names used in this blog are fictitious.

What are critical national infrastructure sectors?

Critical National Infrastructure (CNI) sectors encompass of assets, systems, and networks essential to the functioning of society. Any disruption or destruction of these sectors could have wide-reaching and potentially disastrous effects on a country’s economy, security and/or healthcare services [1].

Cyber risks across Transportation Systems sector

Transportation Systems is one such CNI sector comprising of interconnected networks of fixed and mobile assets managed by both public and private operators. These systems are highly interdependent with other CNI sectors too. As such, the digital technologies this sector relies on – such as positioning and tracking, signaling, communications, industrial system controls, and data and business management – are often interconnected through different networks and remote access terminals. This interconnectedness creates multiple entry points that need to be security across the supply.

Digital transformation has swept through CNI sectors in recent years, including Transportation Systems. These organizations are now increasingly dependent on third-party and cloud providers for data storage and transmission, making their supply chains vulnerable to exploitation by malicious actors [2].

The exploitation of legitimate and popular cloud services mirrors the well-known “living-off-the-land” techniques, which are not being adapted to the cloud along with the resources they support. In one recent case previously discussed by Darktrace, for example, a phishing attack attempted to abuse Dropbox to deliver malicious payloads.

Zero-Trust within CNI Sectors

One recommended approach to secure an organization’s supply chain and cloud environments is the implementation of zero-trust strategies, which remove inherent trust within the network [3] [4]. The principle of “never trust, always verify” is widely recognized as an architectural design, with 63% of organizations surveyed by Gartner reportedly implementing a zero-trust strategy, but in most cases to less than 50% of their environments [5]

Although this figure reflects the reality and challenge of balancing operations and security, demands from the threat landscape and supply chain risks mean that organizations must adopt zero-trust principles in areas not traditionally considered part of network architecture, such as email and cloud environments.

Email is often the primary entry point for cyber-attacks with Business Email Compromise (BEC) being a major threat to CNI organizations. However, the application of zero-trust principles to secure email environments is still not well understood. Common misconceptions include:

  • “Positively identifying known and trusted senders” – Maintaining a list of “known and trusted senders” contradicts the zero-trust model, which assumes that no entity is inherently trustworthy.
  • “Using DMARC, DKIM and SPF” – While these protocols offer some protection, they are often insufficient on their own, as they can be bypassed and do not protect against email account takeovers. Research published from Darktrace’s last two threat reports consistently shows that at least 60% of phishing emails detected by Darktrace had bypassed Domain-based Message Authentication, Reporting & Conformance (DMARC) [6] [7].  
  • “Mapping transaction flows between internal and external users to determine what access is required/not required” – Although this aligns with the principles of least privilege, it is too static for today’s dynamic supply chains and evolving digital infrastructure. This approach also suggests the existence of “trusted” access routes into a network.

Attack Overview

In July 2024, Darktrace / EMAIL™ detected and contained a sophisticated phishing attack leveraging Microsoft SharePoint. This attack exploited the trusted relationship between a Darktrace customer in the public transport sector and a compromised supplier. Traditional methods, such as those detailed above, would likely have failed to defend against such an advanced threat. However, Darktrace’s behavioral analysis and zero-trust approach to email security allowed it to successfully identify and neutralize the attack, preventing any potential disruption.

Initial Intrusion Attempt

The observed phishing attack by Darktrace would suggest that the customer’s supplier was targeted by a similar campaign beforehand. This initial breach likely allowed the attacker to use the now compromised account as a vector to compromise additional accounts and networks.

On July 9, Darktrace / EMAIL identified a significant spike in inbound emails from “supplier@engineeringcompany[.]com”. The emails appeared to be legitimate notifications sent via SharePoint and contained a file named “Payment Applications Docs”.

Email correspondence in the weeks around the phishing attack.
Figure 1: Email correspondence in the weeks around the phishing attack. The sender is an established correspondent with ongoing communications prior to and after the attack, however there is a significant spike in incoming emails on the day of the attack.

This reflects a common technique in malicious social engineering attempts, where references to payment are used to draw attention and prompt a response. Darktrace observed a large number of recipients within the organization receiving the same file, suggesting that the motive was likely credential harvesting rather than financial gain. Financially motivated attacks typically require a more targeted, ‘under-the-radar’ approach to be successful.

These phishing emails were able to bypass the customer’s email gateways as they were sent from a trusted and authoritative source, SharePoint, and utilized an email address with which the customer had previously corresponded. The compromised account was likely whitelisted by traditional email security tools that rely on SPF, DKIM, and DMAC, allowing the malicious emails to evade detection.

Autonomous Response

Darktrace / EMAIL analysis of the unusual characteristics of the phishing email in relation to the supplier’s typical behaviour, despite the email originating from a legitimate SharePoint notification.
Figure 2: Darktrace / EMAIL analysis of the unusual characteristics of the phishing email in relation to the supplier’s typical behavior, despite the email originating from a legitimate SharePoint notification.

However, Darktrace / EMAIL did not use these static rules to automatically trust the email. Darktrace’s Self-Learning AI detected the following anomalies:

  • Although the sender was known, it was not normal for the supplier to share files with the customer via SharePoint.
  • The supplier initiated an unusually large number of file shares in a short period of time, indicating potential spam activity.
  • The SharePoint link had wide access permissions, which is unusual for a sensitive payment document legitimately shared between established contacts.

Darktrace understood that the email activity constituted a significant deviation in expected behavior between the sender and customer, regardless of the known sender and use of a legitimate filesharing platform like SharePoint.

As a result, Darktrace took action to hold more than 100 malicious emails connected to the phishing attack, preventing them from landing in recipient inboxes in the first instance.  By taking a behavioral approach to securing customer email environments, Darktrace’s Self-Learning AI embodies the principles of zero trust, assessing each interaction in real-time against a user’s dynamic baseline rather than relying on static and often inaccurate rules to define trust.

Conclusion

Cloud services, such as SharePoint, offer significant advantages to the transportation sector by streamlining data exchange with supply chain partners and facilitating access to information for analytics and planning. However, these benefits come with notable risks. If a cloud account is compromised, unauthorized access to sensitive information could lead to extortion and lateral movement into mission-critical systems for more damaging attacks on CNI. Even a brief disruption in cloud access can have severe economic repercussions due to the sector’s dependence on these services for resource coordination and the cascading impacts on other critical systems [9].

While supply chain resilience is often evaluated based on a supplier’s initial compliance with baseline standards, organizations must be wary of potential future threats and focus on post-implementation security. It is essential for organizations to employ strategies to protect their assets from attacks that would exploit vulnerabilities within the trusted supply chain. Given that CNI and the transportation sector are prime targets for state-sponsored actors and Advanced Persistent Threat (APT) groups, the complex and interconnected nature of their supply chains opens the door for opportunistic attackers.

Defenders face the challenge of ensuring secure access and collaboration across numerous, dynamic assets, often without full visibility. Therefore, security solutions must be as dynamic as the threats they face, avoiding reliance on static rules. Real-time assessment of devices behavior, even if deemed trusted by end-users and human security teams, is crucial for maintaining security.

Darktrace’s AI-driven threat detection aligns with the zero-trust principle of assuming the risk of a breach. By leveraging AI that learns an organization’s specific patterns of life, Darktrace provides a tailored security approach ideal for organizations with complex supply chains.

Credit to Nicole Wong, Senior Cyber Analyst Consultant and Ryan Traill, Threat Content Lead

Appendices

Darktrace Model Detections

Key model alerts:

  • Personalized Sharepoint Share + New Unknown Link
  • Personalized Sharepoint Share + Bad Display Text
  • Personalized Sharepoint Share + Distant Recipient Interaction with Domain
  • Personalized Sharepoint Share + Sender Surge
  • Personalized Sharepoint Share + Wide Access Sharepoint Link

MITRE ATT&CK Mapping

Resource Development • Compromise Accounts: Cloud Accounts • T1586.003

Initial Access • Supply Chain Compromise • T1195

References

[1] https://www.cisa.gov/topics/critical-infrastructure-security-and-resilience/critical-infrastructure-sectors

[2]  https://committees.parliament.uk/writtenevidence/126313/pdf/

[3] https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-161r1.pdf

[4] https://cloudsecurityalliance.org/press-releases/2023/11/15/cloud-security-alliance-launches-the-industry-s-first-authoritative-zero-trust-training-and-credential-the-certificate-of-competence-in-zero-trust-cczt

[5] https://www.gartner.com/en/documents/5286863#:~:text=Summary,anticipate%20staffing%20and%20cost%20increases.

[6] https://darktrace.com/threat-report-2023

[7] https://darktrace.com/resources/first-6-half-year-threat-report-2024

[8] https://dfrlab.org/2023/07/10/critical-infrastructure-and-the-cloud-policy-for-emerging-risk/#transportation

[9] https://access-national-risk-register.service.cabinetoffice.gov.uk/risk-scenario/cyber-attack-transport-sector

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Wong
Cyber Security Analyst

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August 15, 2025

From Exploit to Escalation: Tracking and Containing a Real-World Fortinet SSL-VPN Attack

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Threat actors exploiting Fortinet CVEs

Over the years, Fortinet has issued multiple alerts about a wave of sophisticated attacks targeting vulnerabilities in its SSL-VPN infrastructure. Despite the release of patches to address these vulnerabilities, threat actors have continued to exploit a trio of Common Vulnerabilities and Exposures (CVEs) disclosed between 2022 and 2024 to gain unauthorized access to FortiGate devices.

Which vulnerabilities are exploited?

The vulnerabilities—CVE-2022-42475, CVE-2023-27997, and CVE-2024-21762—affect Fortinet’s SSL-VPN services and have been actively exploited by threat actors to establish initial access into target networks.

The vulnerabilities affect core components of FortiOS, allowing attackers to execute remote code on affected systems.

CVE-2022-42475

Type: Heap-Based Buffer Overflow in FortiOS SSL-VPN

Impact: Remote Code Execution (Actively Exploited)

This earlier vulnerability also targets the SSL-VPN interface and has been actively exploited in the wild. It allows attackers to execute arbitrary code remotely by overflowing a buffer in memory, often used to deploy malware or establish persistent backdoors [6].

CVE-2023-27997

Type: Heap-Based Buffer Overflow in FortiOS and FortiProxy

Impact: Remote Code Execution

This flaw exists in the SSL-VPN component of both FortiOS and FortiProxy. By exploiting a buffer overflow in the heap memory, attackers can execute malicious code remotely. This vulnerability is particularly dangerous because it can be triggered without authentication, making it ideal for an initial compromise [5].

CVE-2024-21762

Type: Out-of-Bounds Write in sslvpnd

Impact: Remote Code Execution

This vulnerability affects the SSL-VPN daemon (sslvpnd) in FortiOS. It allows unauthenticated remote attackers to send specially crafted HTTP requests that write data outside of allocated memory bounds. This can lead to arbitrary code execution, giving attackers full control over a device [4].

In short, these flaws enable remote attackers to execute arbitrary code without authentication by exploiting memory corruption issues such as buffer overflows and out-of-bounds writes. Once inside, threat actors use symbolic link (symlink) in order to maintain persistence on target devices across patches and firmware updates. This persistence then enables them to bypass security controls and manipulate firewall configurations, effectively turning patched systems into long-term footholds for deeper network compromise [1][2][3].

Darktrace’s Coverage

Darktrace detected a series of suspicious activities originating from a compromised Fortinet VPN device, including anomalous HTTP traffic, internal network scanning, and SMB reconnaissance, all indicative of post-exploitation behavior. Following initial detection by Darktrace’s real-time models, its Autonomous Response capability swiftly acted on the malicious activity, blocking suspicious connections and containing the threat before further compromise could occur.

Further investigation by Darktrace’s Threat Research team uncovered a stealthy and persistent attack that leveraged known Fortinet SSL-VPN vulnerabilities to facilitate lateral movement and privilege escalation within the network.

Phase 1: Initial Compromise – Fortinet VPN Exploitation

The attack on a Darktrace customer likely began on April 11 with the exploitation of a Fortinet VPN device running an outdated version of FortiOS. Darktrace observed a high volume of HTTP traffic originating from this device, specifically targeting internal systems. Notably, many of these requests were directed at the /cgi-bin/ directory,  a common target for attackers attempting to exploit web interfaces to run unauthorized scripts or commands. This pattern strongly indicated remote code execution attempts via the SSL-VPN interface [7].

Once access was gained, the threat actor likely modified existing firewall rules, a tactic often used to disable security controls or create hidden backdoors for future access. While Darktrace does not have direct visibility into firewall configuration changes, the surrounding activity and post-exploitation behavior indicated that such modifications were made to support long-term persistence within the network.

HTTP activity from the compromised Fortinet device, including repeated requests to /cgi-bin/ over port 8080.
Figure 1: HTTP activity from the compromised Fortinet device, including repeated requests to /cgi-bin/ over port 8080

Phase 2: Establishing Persistence & Lateral Movement

Shortly after the initial compromise of the Fortinet VPN device, the threat actor began to expand their foothold within the internal network. Darktrace detected initial signs of network scanning from this device, including the use of Nmap to probe the internal environment, likely in an attempt to identify accessible services and vulnerable systems.

Darktrace’s detection of unusual network scanning activities on the affected device.
Figure 2: Darktrace’s detection of unusual network scanning activities on the affected device.

Around the same time, Darktrace began detecting anomalous activity on a second device, specifically an internal firewall interface device. This suggested that the attacker had established a secondary foothold and was leveraging it to conduct deeper reconnaissance and move laterally through the network.

In an effort to maintain persistence within the network, the attackers likely deployed symbolic links in the SSL-VPN language file directory on the Fortinet device. While Darktrace did not directly observe symbolic link abuse, Fortinet has identified this as a known persistence technique in similar attacks [2][3]. Based on the observed post-exploitation behavior and likely firewall modifications, it is plausible that such methods were used here.

Phase 3: Internal Reconnaissance & Credential Abuse

With lateral movement initiated from the internal firewall interface device, the threat actor proceeded to escalate their efforts to map the internal network and identify opportunities for privilege escalation.

Darktrace observed a successful NTLM authentication from the internal firewall interface to the domain controller over the outdated protocol SMBv1, using the account ‘anonymous’. This was immediately followed by a failed NTLM session connection using the hostname ‘nmap’, further indicating the use of Nmap for enumeration and brute-force attempts. Additional credential probes were also identified around the same time, including attempts using the credential ‘guest’.

Darktrace detection of a series of login attempts using various credentials, with a mix of successful and unsuccessful attempts.
Figure 3: Darktrace detection of a series of login attempts using various credentials, with a mix of successful and unsuccessful attempts.

The attacker then initiated DCE_RPC service enumeration, with over 300 requests to the Endpoint Mapper endpoint on the domain controller. This technique is commonly used to discover available services and their bindings, often as a precursor to privilege escalation or remote service manipulation.

Over the next few minutes, Darktrace detected more than 1,700 outbound connections from the internal firewall interface device to one of the customer’s subnets. These targeted common services such as FTP (port 21), SSH (22), Telnet (23), HTTP (80), and HTTPS (443). The threat actor also probed administrative and directory services, including ports 135, 137, 389, and 445, as well as remote access via RDP on port 3389.

Further signs of privilege escalation attempts were observed with the detection of over 300 Netlogon requests to the domain controller. Just over half of these connections were successful, indicating possible brute-force authentication attempts, credential testing, or the use of default or harvested credentials.

Netlogon and DCE-RPC activity from the affected device, showing repeated service bindings to epmapper and Netlogon, followed by successful and failed NetrServerAuthenticate3 attempts.
Figure 4: Netlogon and DCE-RPC activity from the affected device, showing repeated service bindings to epmapper and Netlogon, followed by successful and failed NetrServerAuthenticate3 attempts.

Phase 4: Privilege Escalation & Remote Access

A few minutes later, the attacker initiated an RDP session from the internal firewall interface device to an internal server. The session lasted over three hours, during which more than 1.5MB of data was uploaded and over 5MB was downloaded.

Notably, no RDP cookie was observed during this session, suggesting manual access, tool-less exploitation, or a deliberate attempt to evade detection. While RDP cookie entries were present on other occasions, none were linked to this specific session—reinforcing the likelihood of stealthy remote access.

Additionally, multiple entries during and after this session show SSL certificate validation failures on port 3389, indicating that the RDP connection may have been established using self-signed or invalid certificates, a common tactic in unauthorized or suspicious remote access scenarios.

Darktrace’s detection of an RDP session from the firewall interface device to the server, lasting over 3 hours.
Figure 5: Darktrace’s detection of an RDP session from the firewall interface device to the server, lasting over 3 hours.

Darktrace Autonomous Response

Throughout the course of this attack, Darktrace’s Autonomous Response capability was active on the customer’s network. This enabled Darktrace to autonomously intervene by blocking specific connections and ports associated with the suspicious activity, while also enforcing a pre-established “pattern of life” on affected devices to ensure they were able to continue their expected business activities while preventing any deviations from it. These actions were crucial in containing the threat and prevent further lateral movement from the compromised device.

Darktrace’s Autonomous Response targeted specific connections and restricted affected devices to their expected patterns of life.
Figure 6: Darktrace’s Autonomous Response targeted specific connections and restricted affected devices to their expected patterns of life.

Conclusion

This incident highlights the importance of important staying on top of patching and closely monitoring VPN infrastructure, especially for internet-facing systems like Fortinet devices. Despite available patches, attackers were still able to exploit known vulnerabilities to gain access, move laterally and maintain persistence within the customer’s network.

Attackers here demonstrated a high level of stealth and persistence. Not only did they gain access to the network and carry out network scans and lateral movement, but they also used techniques such as symbolic link abuse, credential probing, and RDP sessions without cookies to avoid detection.  Darktrace’s detection of the post-exploitation activity, combined with the swift action of its Autonomous Response technology, successfully blocked malicious connections and contained the attack before it could escalate

Credit to Priya Thapa (Cyber Analyst), Vivek Rajan (Cyber Analyst), and Ryan Traill (Analyst Content Lead)

Appendices

Real-time Detection Model Alerts

·      Device / Suspicious SMB Scanning Activity

·      Device / Anomalous Nmap Activity

·      Device / Network Scan

·      Device / RDP Scan

·      Device / ICMP Address Scan

Autonomous Response Model Alerts:  

·      Antigena / Network / Insider Threat / Antigena Network Scan Block

·       Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block

MITRE ATT&CK Mapping

Initial Access – External Remote Services – T1133

Initial Access – Valid Accounts – T1078

Execution – Exploitation for Client Execution – T1203

Persistence – Account Manipulation – T1098

Persistence – Application Layer Protocol – T1071.001

Privilege Escalation – Exploitation for Privilege Escalation – T1068

Privilege Escalation – Valid Accounts – T1078

Defense Evasion – Masquerading – T1036

Credential Access – Brute Force – T1110

Discovery – Network Service Scanning – T1046

Discovery – Remote System Discovery – T1018

Lateral Movement – Remote Services – T1021

Lateral Movement – Software Deployment Tools – T1072

Collection – Data from Local System – T1005

Collection – Data Staging – T1074

Exfiltration – Exfiltration Over Alternative Protocol – T1048

References

[1]  https://www.tenable.com/blog/cve-2024-21762-critical-fortinet-fortios-out-of-bound-write-ssl-vpn-vulnerability

[2] https://thehackernews.com/2025/04/fortinet-warns-attackers-retain.html

[3] https://www.cisa.gov/news-events/alerts/2025/04/11/fortinet-releases-advisory-new-post-exploitation-technique-known-vulnerabilities

[4] https://www.fortiguard.com/psirt/FG-IR-24-015

[5] https://www.tenable.com/blog/cve-2023-27997-heap-based-buffer-overflow-in-fortinet-fortios-and-fortiproxy-ssl-vpn-xortigate

[6]  https://www.tenable.com/blog/cve-2022-42475-fortinet-patches-zero-day-in-fortios-ssl-vpns

[7] https://www.fortiguard.com/encyclopedia/ips/12475

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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Priya Thapa
Cyber Analyst

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August 15, 2025

How Organizations are Addressing Cloud Investigation and Response

Cloud investigation and responseDefault blog imageDefault blog image

Why cloud investigation and response needs to evolve

As organizations accelerate their move to the cloud, they’re confronting two interrelated pressures: a rapidly expanding attack surface and rising regulatory scrutiny. The dual pressure is forcing security practitioners to evolve their strategies in the cloud, particularly around investigation and response, where we see analysts spending the most time. This work is especially difficult in the cloud, often requiring experienced analysts to manually stitch together evidence across fragmented systems, unfamiliar platforms, and short-lived assets.

However, adapting isn’t easy. Many teams are operating with limited budgets and face a shortage of cloud-specific security talent. That’s why more organizations are now prioritizing tools that not only deliver deep visibility and rapid response in the cloud, but also help upskill their analysts to keep pace with threats and compliance demands.

Our 2024 survey report highlights just how organizations are recognizing gaps in their cloud security, feeling the heat from regulators, and making significant investments to bolster their cloud investigation capabilities.

In this blog post, we’ll explore the current challenges, approaches, and strategies organizations are employing to enhance their cloud investigation and incident response.

Recognizing the gaps in current cloud investigation and response methods

Complex environments & static tools

Due to the dynamic nature of cloud infrastructure, ephemeral assets, autoscaling environments, and multi-cloud complexity, traditional investigation and response methods which rely on static snapshots and point-in-time data, are fundamentally mismatched. And with Cloud environment APIs needing deep provider knowledge and scripting skills to extract much needed evidence its unrealistic for one person to master all aspects of cloud incident response.

Analysts are still stitching together logs from fragmented systems, manually correlating events, and relying on post-incident forensics that often arrive too late to drive meaningful response. These approaches were built for environments that rarely changed. In the cloud, where assets may only exist for minutes and attacker movement can span regions or accounts in seconds, point-in-time visibility simply can’t keep up. As a result, critical evidence is missed, timelines are incomplete, and investigations drag on longer than they should.

Even some modern approaches still depend heavily on static configurations, delayed snapshots, or siloed visibility that can’t keep pace with real-time attacker movement.

There is even the problem of  identifying what cloud data sources hold the valuable information needed to investigate in the first place. With AWS alone having over 200 products, each with its own security practices and data sources.It can be challenging to identify where you need to be looking.  

To truly secure the cloud, investigation and response must be continuous, automated, and context-rich. Tools should be able to surface the signal from the noise and support analysts at every step, even without deep forensics expertise.

Increasing compliance pressure

With the rise of data privacy regulations and incident reporting mandates worldwide, organizations face heightened scrutiny. Noncompliance can lead to severe penalties, making it crucial to have robust cloud investigation and response mechanisms in place. 74% of organizations surveyed reported that data privacy regulations complicate incident response, underscoring the urgency to adapt to regulatory requirements.

In addition, a majority of organizations surveyed (89%) acknowledged that they suffer damage before they can fully contain and investigate incidents, particularly in cloud environments, highlighting the need for enhanced cloud capabilities.  

Enhancing cloud investigation and response

To address these challenges, organizations are actively growing their capabilities to perform investigations in the cloud. Key steps include:

Allocating and increasing budgets:  

Recognizing the importance of cloud-specific investigation tools, many organizations have started to allocate dedicated budgets for cloud forensics. 83% of organizations have budgeted for cloud forensics, with 77% expecting this budget to increase. This reflects a strong commitment to improving cloud security.

Implementing automation that understands cloud behavior

Automation isn’t just about speeding up tasks. While modern threats require speed and efficiency from defenders, automation aims to achieve this by enabling consistent decision making across unique and dynamic environments. Traditional SOAR platforms, often designed for static on-prem environments, struggle to keep pace with the dynamic and ephemeral nature of the cloud, where resources can disappear before a human analyst even has a chance to look at them. Cloud-native automation, designed to act on transient infrastructure and integrate seamlessly with cloud APIs, is rapidly emerging as the more effective approach for real-time investigation and response. Automation can cover collection, processing, and storage of incident evidence without ever needing to wait for human intervention and the evidence is ready and waiting all in once place, regardless of if the evidence is cloud-provider logs, disk images, or  memory dumps. With the right automation tools you can even go further and automate the full process from end to end covering acquisition, processing, analysis, and response.

Artificial Intelligence (AI) that augments analysts’ intuition not just adds speed

While many vendors tout AI’s ability to “analyze large volumes of data,” that’s table stakes. The real differentiator is how AI understands the narrative of an incident, surfacing high-fidelity alerts, correlating attacker movement across cloud and hybrid environments, and presenting findings in a way that upskills rather than overwhelms analysts.  

In this space, AI isn’t just accelerating investigations, it’s democratizing them by reducing the reliance on highly specialized forensic expertise.  

Strategies for effective cloud investigation and response

Organizations are also exploring various strategies to optimize their cloud investigation and response capabilities:

Enhancing visibility and control:

  • Unified platforms: Implementing platforms that provide a unified view across multiple cloud environments can help organizations achieve better visibility and control. This consolidation reduces the complexity of managing disparate tools and data sources.
  • Improved integration: Ensuring that all security tools and platforms are seamlessly integrated is critical. This integration facilitates better data sharing and cohesive incident management.
  • Cloud specific expertise: Training and Recruitment: Investing in training programs to develop cloud-specific skills among existing staff and recruiting experts with cloud security knowledge can bridge the skill gap.
  • Continuous learning: Given the constantly evolving nature of cloud threats, continuous learning and adaptation are essential for maintaining effective security measures.

Leveraging automation and AI:

  • Automation solutions: Automation solutions for cloud environments can significantly speed up and simplify incident response efficiency. These solutions can handle repetitive tasks, allowing security teams to focus on more complex issues.
  • AI powered analysis: AI can assist in rapidly analyzing incident data, identifying anomalies, and predicting potential threats. This proactive approach can help prevent incidents before they escalate.

Cloud investigation and response with Darktrace

Darktrace’s  forensic acquisition & investigation capabilities helps organizations address the complexities of cloud investigations and incident response with ease. The product seamlessly integrates with AWS, GCP, and Azure, consolidating data from multiple cloud environments into one unified platform. This integration enhances visibility and control, making it easier to manage and respond to incidents across diverse cloud infrastructures.

By leveraging machine learning and automation, Forensic Acquisition & Investigation accelerates the investigation process by quickly analyzing vast amounts of data, identifying patterns, and providing actionable insights. Automation reduces manual effort and response times, allowing your security team to focus on the most pressing issues.

Forensic Acquisition & Investigation can help you stay ahead of threats whilst also meeting regulatory requirements, helping you to maintain a robust cloud security position.

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