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November 15, 2021

Darktrace Defends McLaren Racing From Supply Chain Attacks

McLaren Racing chose Darktrace's self-learning AI to fight off supply chain attacks. Learn how Darktrace safeguards their organization with elite cybersecurity.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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15
Nov 2021

McLaren Racing has a track record of forming valuable and innovative partnerships. Without these partnerships and the web of organisations that make up our supply chain, it’s unlikely we could be where we are today.

Figure 1: The origins of the different components of McLaren’s 2021 car

Each component of the McLaren Formula 1 car – engine, tyres, brakes, suspension – has a long and complicated backstory, from the R&D labs where it was conceived, to the factory floor on which it was manufactured, to transport and logistics getting it to where it needs to be.

Looking at the entire organisation, the situation is even more complex. IT hardware and software, telemetry, and data analysis tools, each represent a critical component to McLaren Racing’s ecosystem. Without it, we couldn’t function at the top of our game.

But from a security perspective, each of these represent a potential chink in the team’s defensive armour, against a backdrop of a cyber-threat landscape which becomes more hostile every year. As we’ve seen this year from the likes of the SolarWinds hack and the Kaseya software exploit, attackers are waking up to the fact that the supply chain represents a significant opportunity.

A single supplier may represent a point of entry into thousands of organisations. For cyber-criminals, this means one successful compromise can result in more access, more data, and ultimately greater profit.

McLaren Racing is all too aware of recent shifts in the cyber security landscape. A successful cyber-attack on our organisation could have implications on race-day performance, as well as our wider reputation. Last year, we brought in a new line of defence with Darktrace’s Self-Learning AI technology, that learns our business from the ground up, and interrupts subtle and fast-moving cyber-threats wherever they emerge – including from our supply chain.

Threat find: Attacking through the inbox

In this attack, 12 employees were targeted in a systematic phishing attack, receiving an email from a long-established team supplier, notifying them that a voicemail had been left for them.

Figure 2: An extract of the phishing email coaxing the recipient to click

The link to play the voicemail led to a legitimate-looking voicemail service site.

When following the link to access the message, the site requested Office 365 credentials to authenticate the user, designed to harvest the McLaren Racing credentials that could be used to access our environment.

Figure 3: The fake login page

Of the 12 recipients, several key people within our team were targeted, including technical directors and purchase ledgers. The attackers behind this phishing campaign no doubt hand-picked these individuals both due to their authorization powers and the likelihood their accounts had access to sensitive data.

Had these accounts been compromised, the attackers would have had access to some of the highest sensitivity of intellectual property, finance information and executive level strategy within racing.

Darktrace’s email security technology, Antigena Email, assessed the content of these emails as they were delivered, and identified several unusual indicators of attack. While it recognised that the account was one familiar to McLaren, it compared this attack with previous emails sent from the supplier and recognised several risk indicators. Darktrace Antigena autonomously took the decision to hold the email from being delivered to users’ mailboxes.

Figure 4: Antigena Email reveals in plain language why the email was suspicious and the action it took

Legitimate communication between our team and the supplier was still flowing uninterrupted, as Darktrace Antigena was assessing each email’s indicators for risk. The following day, the supplier’s account manager in our team received an email from the supplier in question, informing them that one of their accounts had been compromised and was used to send phishing emails to some of their customers. This confirmed that Antigena Email had correctly identified the email as malicious.

Traditional email security tools rely on historical attack data to determine friend from foe, but this is only effective in cases where an email domain or a malicious URL has been previously encountered. In this case, traditional filtering allowed the email through. Only by having Darktrace’s understanding of ‘self’ and Autonomous Response was McLaren able to avoid exposure to risk on this occasion.

This is reflective of a wider pattern noticed by the security team. Darktrace determines that around 40% of emails going through Antigena Email would have been detected by our other security tools, suggesting that Darktrace is detecting an extra 60% of malicious emails and taking action to ensure we are protected 24/7.

This was just one example of an attempted attack on McLaren through the inbox. On another occasion, Antigena Email identified an email that was attempting to impersonate a sponsor. The email in question was requesting that a senior McLaren Racing figure reset their password and contained a suspicious link that led to a credential harvester. Again, Antigena took action on the emails at time of delivery, and our internal cyber team never had to respond to what could have been a serious incident. It’s through Darktrace taking autonomous action like this on a daily basis that we are able to focus our time on higher-value, strategic work, driving success for the wider team.

Why the supply chain demands a new approach to security

In today’s digitised world, it is impossible to operate as a fluid, dynamic organisation without interacting with suppliers and partners at every digital layer: from email, to file sharing services and technology partners delivered through the cloud. As McLaren grows and works with leading global organisations to improve its performance, its supply chain ecosystem will only get broader.

Attackers are targeting suppliers because they represent a single key that opens potentially dozens or even hundreds of locks, and email is just one avenue of attack. By partnering with Darktrace, McLaren experiences the value of self-learning protection on a daily basis, across its email systems, cloud services, and corporate network.

Whether it’s email or some other form of communication from a supplier, you cannot assume you know who’s on the other side of the keyboard. This is what so many existing security defences do – with static rules and signatures unable to truly tell friend from foe and reveal account takeovers and compromised systems. Modern organisations need a solution that is able to identify potentially malicious activity from suppliers by analysing a broad range of indicators and revealing subtle deviations that indicate threat, and this is where Self-Learning AI shines.

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

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Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

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About the author
Jason Lusted
AI Governance Advisor

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September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

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Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

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About the author
Dr. Tim Bazalgette
Chief AI Officer, Darktrace
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