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November 15, 2021

Darktrace Defends McLaren Racing From Supply Chain Attacks

McLaren Racing chose Darktrace's self-learning AI to fight off supply chain attacks. Learn how Darktrace safeguards their organization with elite cybersecurity.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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15
Nov 2021

McLaren Racing has a track record of forming valuable and innovative partnerships. Without these partnerships and the web of organisations that make up our supply chain, it’s unlikely we could be where we are today.

Figure 1: The origins of the different components of McLaren’s 2021 car

Each component of the McLaren Formula 1 car – engine, tyres, brakes, suspension – has a long and complicated backstory, from the R&D labs where it was conceived, to the factory floor on which it was manufactured, to transport and logistics getting it to where it needs to be.

Looking at the entire organisation, the situation is even more complex. IT hardware and software, telemetry, and data analysis tools, each represent a critical component to McLaren Racing’s ecosystem. Without it, we couldn’t function at the top of our game.

But from a security perspective, each of these represent a potential chink in the team’s defensive armour, against a backdrop of a cyber-threat landscape which becomes more hostile every year. As we’ve seen this year from the likes of the SolarWinds hack and the Kaseya software exploit, attackers are waking up to the fact that the supply chain represents a significant opportunity.

A single supplier may represent a point of entry into thousands of organisations. For cyber-criminals, this means one successful compromise can result in more access, more data, and ultimately greater profit.

McLaren Racing is all too aware of recent shifts in the cyber security landscape. A successful cyber-attack on our organisation could have implications on race-day performance, as well as our wider reputation. Last year, we brought in a new line of defence with Darktrace’s Self-Learning AI technology, that learns our business from the ground up, and interrupts subtle and fast-moving cyber-threats wherever they emerge – including from our supply chain.

Threat find: Attacking through the inbox

In this attack, 12 employees were targeted in a systematic phishing attack, receiving an email from a long-established team supplier, notifying them that a voicemail had been left for them.

Figure 2: An extract of the phishing email coaxing the recipient to click

The link to play the voicemail led to a legitimate-looking voicemail service site.

When following the link to access the message, the site requested Office 365 credentials to authenticate the user, designed to harvest the McLaren Racing credentials that could be used to access our environment.

Figure 3: The fake login page

Of the 12 recipients, several key people within our team were targeted, including technical directors and purchase ledgers. The attackers behind this phishing campaign no doubt hand-picked these individuals both due to their authorization powers and the likelihood their accounts had access to sensitive data.

Had these accounts been compromised, the attackers would have had access to some of the highest sensitivity of intellectual property, finance information and executive level strategy within racing.

Darktrace’s email security technology, Antigena Email, assessed the content of these emails as they were delivered, and identified several unusual indicators of attack. While it recognised that the account was one familiar to McLaren, it compared this attack with previous emails sent from the supplier and recognised several risk indicators. Darktrace Antigena autonomously took the decision to hold the email from being delivered to users’ mailboxes.

Figure 4: Antigena Email reveals in plain language why the email was suspicious and the action it took

Legitimate communication between our team and the supplier was still flowing uninterrupted, as Darktrace Antigena was assessing each email’s indicators for risk. The following day, the supplier’s account manager in our team received an email from the supplier in question, informing them that one of their accounts had been compromised and was used to send phishing emails to some of their customers. This confirmed that Antigena Email had correctly identified the email as malicious.

Traditional email security tools rely on historical attack data to determine friend from foe, but this is only effective in cases where an email domain or a malicious URL has been previously encountered. In this case, traditional filtering allowed the email through. Only by having Darktrace’s understanding of ‘self’ and Autonomous Response was McLaren able to avoid exposure to risk on this occasion.

This is reflective of a wider pattern noticed by the security team. Darktrace determines that around 40% of emails going through Antigena Email would have been detected by our other security tools, suggesting that Darktrace is detecting an extra 60% of malicious emails and taking action to ensure we are protected 24/7.

This was just one example of an attempted attack on McLaren through the inbox. On another occasion, Antigena Email identified an email that was attempting to impersonate a sponsor. The email in question was requesting that a senior McLaren Racing figure reset their password and contained a suspicious link that led to a credential harvester. Again, Antigena took action on the emails at time of delivery, and our internal cyber team never had to respond to what could have been a serious incident. It’s through Darktrace taking autonomous action like this on a daily basis that we are able to focus our time on higher-value, strategic work, driving success for the wider team.

Why the supply chain demands a new approach to security

In today’s digitised world, it is impossible to operate as a fluid, dynamic organisation without interacting with suppliers and partners at every digital layer: from email, to file sharing services and technology partners delivered through the cloud. As McLaren grows and works with leading global organisations to improve its performance, its supply chain ecosystem will only get broader.

Attackers are targeting suppliers because they represent a single key that opens potentially dozens or even hundreds of locks, and email is just one avenue of attack. By partnering with Darktrace, McLaren experiences the value of self-learning protection on a daily basis, across its email systems, cloud services, and corporate network.

Whether it’s email or some other form of communication from a supplier, you cannot assume you know who’s on the other side of the keyboard. This is what so many existing security defences do – with static rules and signatures unable to truly tell friend from foe and reveal account takeovers and compromised systems. Modern organisations need a solution that is able to identify potentially malicious activity from suppliers by analysing a broad range of indicators and revealing subtle deviations that indicate threat, and this is where Self-Learning AI shines.

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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