April 29, 2025

MFA Under Attack: AiTM Phishing Kits Abusing Legitimate Services

Tycoon 2FA uses AiTM phishing and legitimate services to bypass MFA. Darktrace AI stopped it, read the blog to learn how Self-Learning AI detects sophisticated threats.

Written by

Alexandra Sentenac

Cyber Analyst

Inside the SOC

Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.

Written by

Alexandra Sentenac

Cyber Analyst

Apr 2025

In late 2024 and early 2025, the Darktrace Security Operations Center (SOC) investigated alerts regarding separate cases of Software-as-a-Service (SaaS) account compromises on two customer environments that presented several similarities, suggesting they were part of a wider phishing campaign.

This campaign was found to leverage the project collaboration and note-taking application, Milanote, and the Tycoon 2FA phishing kit.

Legitimate services abused

As highlighted in Darktrace's 2024 Annual Threat Report [1], threat actors are abusing legitimate services, like Milanote, in their phishing campaigns. By leveraging these trusted platforms and domains, malicious actors can bypass traditional security measures, making their phishing emails appear benign and increasing the likelihood of successful attacks.

Darktrace categorizes these senders and platforms as free content senders. These services allow users to send emails containing custom content (e.g., files) from fully validated, fixed service address belonging to legitimate corporations. Although some of these services permit full body and subject customization by attackers, the structure of these emails is generally consistent, making it challenging to differentiate between legitimate and malicious emails.

What is Tycoon 2FA?

Tycoon 2FA is an Adversary-in-the-Middle (AitM) phishing kit, first seen in August 2023 and distributed via the Phishing-as-a-Service (PhaaS) model [2]. It targets multi-factor authentication (MFA) by intercepting credentials and MFA tokens during authentication on fake Microsoft or Google login pages. The attacker captures session cookies after MFA is completed, allowing them to replay the session and access the user account, even if credentials are reset. The rise in MFA use has increased the popularity of AitM phishing kits like Tycoon 2FA and Mamba 2FA, another AiTM phishing kit investigated by Darktrace.

Initial access via phishing email

At the beginning of 2025, Darktrace observed phishing emails leveraging Milanote being sent to multiple internal recipients in an organization. In this attack, the same email was sent to 19 different users, all of which were held by Darktrace.

The subject line of the emails mentioned both a legitimate internal user of the company, the company name, as well as a Milanote board regarding a “new agreement” in German. It is a common social engineering technique to mention urgent matters, such as unpaid invoices, expired passwords, or awaiting voicemails, in the subject line to prompt immediate action from the user. However, this tactic is now widely covered in phishing awareness training, making users more suspicious of such emails. In this case, while the subject mentioned a “new agreement,” likely raising the recipient’s curiosity, the tone remained professional and not overly alarming. Additionally, the mention of a colleague and the standardized language typical of free content sender emails further helped dispel concerns regarding the email.

These emails were sent by the legitimate address support@milanote[.]com and referenced "Milanote" in the personal field of the header but originated from the freemail address “ahnermatternk.ef.od.13@gmail[.]com”. Darktrace / EMAIL recognized that none of the recipients had previously received a file share email from Milanote, making this sender unfamiliar in the customer's email environment

The emails contained several benign links to legitimate Milanote endpoints (including an unsubscribe link) which were not flagged by Darktrace. However, they also included a malicious link designed to direct recipients to a pre-filled credential harvesting page hosted on Milanote, prompting them to register for an account. Despite not blocking the legitimate Milanote links in the same email, Darktrace locked the malicious link, preventing users from visiting the credential harvester.

Figure 1: Credential harvesting page sent to recipients, as seen in. sandbox environment.

Around one minute later, one recipient received a legitimate email from Milanote confirming their successful account registration, indicating they had accessed the phishing page. This email had a lower anomaly score and was not flagged by Darktrace / EMAIL because, unlike the first email, it did not contain any suspicious links and was a genuine account registration notification. Similarly, in the malicious Milanote email, only the link leading to the phishing page was blocked, while the benign and legitimate Milanote links remained accessible, demonstrating Darktrace’s precise and targeted actioning.

Figure 2: A legitimate and a malicious Milanote email received by one recipient.

Around the same time, Darktrace / NETWORK observed the same user’s device making DNS query for the domain name “lrn.ialeahed[.]com” , which has been flagged as a Tycoon 2FA domain [2], suggesting the use of this phishing platform.

Once the user had entered their details in the credential harvester, it is likely that they were presented a document hosted on Milanote that contained the final payload link – likely hidden behind text instructing users to access a “new agreement” document.

External research indicates that the user was likely directed to a Cloudflare Turnstile challenge meant to reroute unwanted traffic, such as automated security scripts and penetration testing tools [2] [3]. After these checks and other background processes are completed, the user is directed to the final landing page. In this case, it was likely a fake login prompt hosted on the attacker’s server, where the user is asked to authenticate to their account using MFA. By burrowing malicious links and files in this manner, threat actors can evade analysis by traditional security email gateways, effectively bypassing their protection.

Darktrace’s analysis of the structure and word content of the phishing emails resulted in an 82% probability score that the email was malicious, and the email further received a 67% phishing inducement score, representing how closely the structure and word content of the emails compared to typical phishing emails.

All these unusual elements triggered multiple alerts in Darktrace / EMAIL, focusing on two main suspicious aspects: a new, unknown sender with no prior correspondence with the recipients or the environment, and the inclusion of a link to a previously unseen file storage solution.

Figure 3: Milanote phishing email as seen within Darktrace / EMAIL.

After detecting the fifth email, the “Sender Surge” model alert was triggered in Darktrace / EMAIL due to a significant number of recipients being emailed by this new suspicious sender in a short period. These recipients were from various departments across the customer’s organization, including sales, marketing, purchasing, and production. Darktrace / EMAIL determined that the emails were sent to a highly unusual group of internal recipients, further raising doubts about the business legitimacy.

Darktrace / EMAIL suggested actions to contain the attack by holding all Milanote phishing emails back from recipient’s inboxes, except for the detailed email with locked links. However, autonomous actions were not enabled at the time, allowing the initial email to reach recipients' inboxes, providing a brief window for interaction. Unfortunately, during this window, one recipient clicked on the Milanote payload link, leading to the compromise of their account.

SaaS account takeover

About three minutes after the malicious Milanote email was received, Darktrace / IDENTITY detected an unusual login to the email recipient’s SaaS account. The SaaS actor was observed accessing files from their usual location in Germany, while simultaneously, a 100% rare login occurred from a location in the US that had never been seen in the customer’s environment before. This login was also flagged as suspicious by Microsoft 365, triggering a 'Conditional Access Policy' that required MFA authentication, which was successfully completed.

Figure 4: Tycoon 2FA adnimistration panel login page dated from October 2023 [3].

Despite the successful authentication, Darktrace / IDENTITY recognized that the login from this unusual location, coupled with simultaneous activity in another geographically distant location, were highly suspicious. Darktrace went on to observe MFA-validated logins from three separate US-based IP addresses: 89.185.80[.]19, 5.181.3[.]68, and 38.242.7[.]252. Most of the malicious activity was performed from the latter, which is associated with the Hide My Ass (HMA) VPN network [5].

Figure 5: Darktrace’s detection of the suspicious login from the US while the legitimate user was logged in from Germany.

Figure 6: Darktrace’s detection of the suspicious login following successful MFA authentication.

Following this, the malicious actor accessed the user’s inbox and created a new mailbox rule named “GTH” that deleted any incoming email containing the string “milanote” in the subject line or body. Rules like this are a common technique used by attackers to leverage compromised accounts for launching phishing campaigns and concealing replies to phishing emails that might raise suspicions among legitimate account holders. Using legitimate, albeit compromised, accounts to send additional phishing emails enhances the apparent legitimacy of the malicious emails. This tactic has been reported as being used by Tycoon 2FA attackers [4].

The attacker accessed over 140 emails within the legitimate user’s inbox, including both the inbox and the “Sent Items” folder. Notably, the attacker accessed five emails in the “Sent Items” folder and modified their attachments. These emails were mainly related to invoices, suggesting the threat actor may have been looking to hijack those email threads to send fake invoices or replicate previous invoice emails.

Darktrace’s Cyber AI Analyst^TM launched autonomous investigations into the individual events surrounding this suspicious activity. It connected these separate events into a single, broad account takeover incident, providing the customer with a clearer view of the ongoing compromise.

Figure 7: Cyber AI Analyst’s detection of unusual SaaS account activities in a single incident.

Figure 8: Cyber AI Analyst investigation of suspicious activities performed by the attacker.

Darktrace's response

Within three minutes of the first unusual login alert, Darktrace’s Autonomous Response intervened, disabling the compromised user account for two hours.

As the impacted customer was subscribed to the Managed Threat Detection Service, Darktrace’s SOC team investigated the activity further and promptly alerted the customer’s security team. With the user’s account still disabled by Autonomous Response, the attack was contained, allowing the customer’s security team valuable time to investigate and remediate. Within ten minutes of receiving the alert from Darktrace’s SOC, they reset the user’s password, closed all active SaaS sessions, and deleted the malicious email rule. Darktrace’s SOC further supported the customer through the Security Operations Service Support service by providing information about the data accessed and identifying any other affected users.

Figure 9: Autonomous Response actions carried out by Darktrace / IDENTITY to contain the malicious activity.

A wider Milanote phishing campaign?

Around a month before this compromise activity, Darktrace alerted another customer to similar activities involving two compromised user accounts. These accounts created new inbox rules named “GFH” and “GVB” to delete all incoming emails containing the string “milanote” in their subject line and/or body.

The phishing emails that led to the compromise of these user accounts were similar to the ones discussed above. Specifically, these emails were sent via the Milanote platform and referenced a “new agreement” (in Spanish) being shared by a colleague. Additionally, the payload link included in the phishing emails showed the same UserPrincipalName (UPN) attribute (i.e., click?upn=u001.qLX9yCzR), which has been seen in other Milanote phishing emails leveraging Tycoon 2FA reported by OSINT sources [6]. Interestingly, in some cases, the email also referenced a “new agreement” in Portuguese, indicating a global campaign.

Based on the similarities in the rule’s naming convention and action, as well as the similarities in the phishing email subjects, it is likely that these were part of the same campaign leveraging Milanote and Tycoon 2FA to compromise user accounts. Since its introduction, the Tycoon 2FA phishing kit has undergone several enhancements to increase its stealth and obfuscation methods, making it harder for security tools to detect. For example, the latest versions contain special source code to obstruct web page analysis by defenders, prevent users from copying meaningful text from the phishing webpages, and disable the right-click menu to prevent offline analysis [4].

Conclusion

Threat actors are continually employing new methods to bypass security detection tools and measures. As highlighted in this blog, even robust security mechanisms like MFA can be compromised using AitM phishing kits. The misuse of legitimate services such as Milanote for malicious purposes can help attackers evade traditional email security solutions by blurring the distinction between legitimate and malicious content.

This is why security tools based on anomaly detection are crucial for defending against such attacks. However, user awareness is equally important. Delays in processing can impact the speed of response, making it essential for users to be informed about these threats.

[related-resource]

Appendices

References

[1] https://www.darktrace.com/resources/annual-threat-report-2024

[2] https://www.validin.com/blog/tycoon_2fa_analyzing_and_hunting_phishing-as-a-service_domains

[3] https://blog.sekoia.io/tycoon-2fa-an-in-depth-analysis-of-the-latest-version-of-the-aitm-phishing-kit/#h-iocs-amp-technical-details

[4] https://blog.barracuda.com/2025/01/22/threat-spotlight-tycoon-2fa-phishing-kit

[5] https://spur.us/context/38.242.7.252

[6] https://any.run/report/5ef1ac94e4c6c1dc35579321c206453aea80d414108f9f77abd2e2b03ffbd658/be5351d9-53c0-470b-8708-ee2e29300e70

Indicators of Compromise (IoCs)

IoC Type Description + Probability

89.185.80[.]19 - IP Address - Malicious login

5.181.3[.]68 - IP Address -Malicious login

38.242.7[.]252 - IP Address - Malicious login and new email inbox rule creation - Hide My Ass VPN

lrn.ialeahed[.]com – Hostname - Likely Tycoon 2FA domain

Darktrace Model Detections

Email alerts

Platforms / Free Content Sender + High Sender Surge

Platforms / Free Content Sender + Sender Surge

Platforms / Free Content Sender + Unknown Initiator

Platforms / Free Content Sender

Platforms / Free Content Sender + First Time Recipient

Unusual / New Sender Surge

Unusual / Sender Surge

Antigena Anomaly / High Antigena Anomaly

Association / Unknown Sender

History / New Sender

Link / High Rarity Link to File Storage

Link/ Link To File Storage

Link / Link to File Storage + Unknown Sender

Link / Low Link Association

Platforms / Free Content Sender + First Time Initiator

Platforms / Free Content Sender + Unknown Initiator + Freemail

Platforms / Free Content Sender Link

Unusual / Anomalous Association

Unusual / Unlikely Recipient Association

IDENTITY

SaaS / Access / Unusual External Source for SaaS Credential Use

SaaS / Compromise / Login from Rare High Risk Endpoint

SaaS / Access / M365 High Risk Level Login

SaaS / Compromise / Login From Rare Endpoint While User Is Active

SaaS / Access / MailItemsAccessed from Rare Endpoint

SaaS / Unusual Activity / Multiple Unusual SaaS Activities

SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential

SaaS / Compliance / Anomalous New Email Rule

SaaS / Compromise / Unusual Login and New Email Rule

SaaS / Compromise / SaaS Anomaly Following Anomalous Login

Antigena / SaaS / Antigena Suspicious SaaS Activity Block

Antigena / SaaS / Antigena Enhanced Monitoring from SaaS User Block

Antigena / SaaS / Antigena Unusual Activity Block

Antigena / SaaS / Antigena Suspicious SaaS and Email Activity Block

Cyber AI Analyst Incident

Possible Hijack of Office365 Account

MITRE ATT&CK Mapping

Tactic – Technique

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - Cloud Accounts

INITIAL ACCESS - Phishing

CREDENTIAL ACCESS - Steal Web Session Cookie

PERSISTENCE - Account Manipulation

PERSISTENCE - Outlook Rules

RESOURCE DEVELOPMENT - Email Accounts

RESOURCE DEVELOPMENT - Compromise Accounts

Experts breakdown of Identity Security in the Cloud Era

This white paper discusses the current identity threat landscape and how defenders can adopt new tools to better secure their users and data.

Inside the SOC

Written by

Alexandra Sentenac

Cyber Analyst

Product Marketing Manager, Network Detection & Response

Watch the NIS2 Webinar

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Network

November 14, 2025

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

What is Vo1d APK malware?

Vo1d malware first appeared in the wild in September 2024 and has since evolved into one of the most widespread Android botnets ever observed. This large-scale Android malware primarily targets smart TVs and low-cost Android TV boxes. Initially, Vo1d was identified as a malicious backdoor capable of installing additional third-party software [1]. Its functionality soon expanded beyond the initial infection to include deploying further malicious payloads, running proxy services, and conducting ad fraud operations. By early 2025, it was estimated that Vo1d had infected 1.3 to 1.6 million devices worldwide [2].

From a technical perspective, Vo1d embeds components into system storage to enable itself to download and execute new modules at any time. External researchers further discovered that Vo1d uses Domain Generation Algorithms (DGAs) to create new command-and-control (C2) domains, ensuring that regardless of existing servers being taken down, the malware can quickly reconnect to new ones. Previous published analysis identified dozens of C2 domains and hundreds of DGA seeds, along with new downloader families. Over time, Vo1d has grown increasingly sophisticated with clear signs of stronger obfuscation and encryption methods designed to evade detection [2].

Darktrace’s coverage

Earlier this year, Darktrace observed a surge in Vo1d-related activity across customer environments, with the majority of affected customers based in South Africa. Devices that had been quietly operating as expected began exhibiting unusual network behavior, including excessive DNS lookups. Open-source intelligence (OSINT) has long highlighted South Africa as one of the countries most impacted by Vo1d infections [2].

What makes the recent activity particularly interesting is that the surge observed by Darktrace appears to be concentrated specifically in South African environments. This localized spike suggests that a significant number of devices may have been compromised, potentially due to vulnerable software, outdated firmware, or even preloaded malware. Regions with high prevalence of low-cost, often unpatched devices are especially susceptible, as these everyday consumer electronics can be quietly recruited into the botnet’s network. This specifically appears to be the case with South Africa, where public reporting has documented widespread use of low-cost boxes, such as non-Google-certified Android TV sticks, that frequently ship with outdated firmware [3].

The initial triage highlighted the core mechanism Vo1d uses to remain resilient: its use of DGA. A DGA deterministically creates a large list of pseudo-random domain names on a predictable schedule. This enables the malware to compute hundreds of candidate domains using the same algorithm, instead of using a hard-coded single C2 hostname that defenders could easily block or take down. To ensure reproducible from the infected device’s perspective, Vo1d utilizes DGA seeds. These seeds might be a static string, a numeric value, or a combination of underlying techniques that enable infected devices to generate the same list of candidate domains for a time window, provided the same DGA code, seed, and date are used.

Interestingly, Vo1d’s DGA seeds do not appear to be entirely unpredictable, and the generated domains lack fully random-looking endings. As observed in Figure 1, there is a clear pattern in the names generated. In this case, researchers identified that while the first five characters would change to create the desired list of domain names, the trailing portion remained consistent as part of the seed: 60b33d7929a, which OSINT sources have linked to the Vo1d botnet. [2]. Darktrace’s Threat Research team also identified a potential second DGA seed, with devices in some cases also engaging in activity involving hostnames matching the regular expression /[a-z]{5}fc975904fc9\.(com|top|net). This second seed has not been reported by any OSINT vendors at the time of writing.

Another recurring characteristic observed across multiple cases was the choice of top-level domains (TLDs), which included .com, .net, and .top.

Figure 1: Advanced Search results showing DNS lookups, providing a glimpse on the DGA seed utilized.

The activity was detected by multiple models in Darktrace / NETWORK™, which triggered on devices making an unusually large volume of DNS requests for domains uncommon across the network.

During the network investigation, Darktrace analysts traced Vo1d’s infrastructure and uncovered an interesting pattern related to responder ASNs. A significant number of connections pointed to AS16509 (AMAZON-02). By hosting redirectors or C2 nodes inside major cloud environments, Vo1d is able to gain access to highly available and geographically diverse infrastructure. When one node is taken down or reported, operators can quickly enable a new node under a different IP within the same ASN. Another feature of cloud infrastructure that hardens Vo1d’s resilience is the fact that many organizations allow outbound connections to cloud IP ranges by default, assuming they are legitimate. Despite this, Darktrace was able to identify the rarity of these endpoints, identifying the unusualness of the activity.

Analysts further observed that once a generated domain successfully resolved, infected devices consistently began establishing outbound connections to ephemeral port ranges like TCP ports 55520 and 55521. These destination ports are atypical for standard web or DNS traffic. Even though the choice of high-numbered ports appears random, it is likely far from not accidental. Commonly used ports such as port 80 (HTTP) or 443 (HTTPS) are often subject to more scrutiny and deeper inspection or content filtering, making them riskier for attackers. On the other hand, unregistered ports like 55520 and 55521 are less likely to be blocked, providing a more covert channel that blends with outbound TCP traffic. This tactic helps evade firewall rules that focus on common service ports. Regardless, Darktrace was able to identify external connections on uncommon ports to locations that the network does not normally visit.

The continuation of the described activity was identified by Darktrace’s Cyber AI Analyst, which correlated individual events into a broader interconnected incident. It began with the multiple DNS requests for the algorithmically generated domains, followed by repeated connections to rare endpoints later confirmed as attacker-controlled infrastructure. Cyber AI Analyst’s investigation further enabled it to categorize the events as part of the “established foothold” phase of the attack.

Figure 2: Cyber AI Analyst incident illustrating the transition from DNS requests for DGA domains to connections with resolved attacker-controlled infrastructure.

Conclusion

The observations highlighted in this blog highlight the precision and scale of Vo1d’s operations, ranging from its DGA-generated domains to its covert use of high-numbered ports. The surge in affected South African environments illustrate how regions with many low-cost, often unpatched devices can become major hubs for botnet activity. This serves as a reminder that even everyday consumer electronics can play a role in cybercrime, emphasizing the need for vigilance and proactive security measures.

Credit to Christina Kreza (Cyber Analyst & Team Lead) and Eugene Chua (Principal Cyber Analyst & Team Lead)

Edited by Ryan Traill (Analyst Content Lead)

‍

Appendices

Darktrace Model Detections

Anomalous Connection / Devices Beaconing to New Rare IP
Anomalous Connection / Multiple Connections to New External TCP Port
Anomalous Connection / Multiple Failed Connections to Rare Endpoint
Compromise / DGA Beacon
Compromise / Domain Fluxing
Compromise / Fast Beaconing to DGA
Unusual Activity / Unusual External Activity

List of Indicators of Compromise (IoCs)

3.132.75[.]97 – IP address – Likely Vo1d C2 infrastructure
g[.]sxim[.]me – Hostname – Likely Vo1d C2 infrastructure
snakeers[.]com – Hostname – Likely Vo1d C2 infrastructure

Selected DGA IoCs

semhz60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
ggqrb60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
eusji60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
uacfc60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
qilqxfc975904fc9[.]top – Hostname – Possible Vo1d C2 DGA endpoint

MITRE ATT&CK Mapping

T1071.004 – Command and Control – DNS
T1568.002 – Command and Control – Domain Generation Algorithms
T1568.001 – Command and Control – Fast Flux DNS
T1571 – Command and Control – Non-Standard Port

[1] https://news.drweb.com/show/?lng=en&i=14900

[2] https://blog.xlab.qianxin.com/long-live-the-vo1d_botnet/

[3] https://mybroadband.co.za/news/broadcasting/596007-warning-for-south-africans-using-specific-types-of-tv-sticks.html

‍

_{The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.}

_{Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.}

_{Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.}

_{The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content.}

About the author

Christina Kreza

Cyber Analyst

Blog

Network

November 6, 2025

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

Darktrace: The only Customers’ Choice for NDR in 2025

In a year defined by rapid change across the threat landscape, recognition from those who use and rely on security technology every day means the most.

That’s why we’re proud to share that Darktrace has been named the only Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR).

Out of 11 leading NDR vendors evaluated, Darktrace stood alone as the sole Customers’ Choice, a recognition that we feel reflects not just our innovation, but the trust and satisfaction of the customers who secure their networks with Darktrace every day.

What the Gartner® Peer Insights™ Voice of the Customer means

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).It’s not just a rating. We feel it’s a reflection of genuine customer sentiment and success in the field.

In our view, Customers consistently highlight Darktrace’s ability to:

Detect and respond to unknown threats in real time
Deliver unmatched visibility across IT, OT, and cloud environments
Automate investigations and responses through AI-driven insights

We believe this recognition reinforces what our customers already know: that Darktrace helps them see, understand, and stop attacks others miss.

A rare double: recognized by customers and analysts alike

This distinction follows another major recogniton. Darktrace’s placement as a Leader in the Gartner® Magic Quadrant™ for Network Detection and Response earlier this year.

That makes Darktrace the only vendor to achieve both:

A Leader status in the Gartner Magic Quadrant for NDR, and
A Customers’ Choice in Gartner Peer Insights 2025

It’s a rare double that we feel reflects both industry leadership and customer trust, two perspectives that, together, define what great cybersecurity looks like.

A Customers’ Choice across the network and the inbox

To us, this recognition also builds on Darktrace’s momentum across multiple domains. Earlier this year, Darktrace was also named a Customers’ Choice for Email Security Platforms in the Gartner® Peer Insights™ report.

With more than 1,000 verified reviews across Network Detection and Response, Email Security Platforms, and Cyber Physical Systems (CPS), we at Darktrace are proud to be trusted across the full attack surface, from the inbox to the industrial network.

Thank you to our customers

We’re deeply grateful to every customer who shared their experience with Darktrace on Gartner Peer Insights. Your insights drive our innovation and continue to shape how we protect complex, dynamic environments across the world.

Discover why customers choose Darktrace for network and email security.

^{Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.}

^{Gartner, Voice of the Customer for Network Detection and Response, By Peer Community Contributor, 30 October 2025}

About the author

Mikey Anderson

Product Marketing Manager, Network Detection & Response

Your data. Our AI.

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MFA Under Attack: AiTM Phishing Kits Abusing Legitimate Services

Legitimate services abused

What is Tycoon 2FA?

Initial access via phishing email

SaaS account takeover

Darktrace's response

A wider Milanote phishing campaign?

Conclusion

Appendices

References

Indicators of Compromise (IoCs)

Darktrace Model Detections

MITRE ATT&CK Mapping

Experts breakdown of Identity Security in the Cloud Era

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

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Blog

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November 14, 2025

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

What is Vo1d APK malware?

Darktrace’s coverage

Conclusion

Appendices

Darktrace Model Detections

List of Indicators of Compromise (IoCs)

Selected DGA IoCs

MITRE ATT&CK Mapping

Blog

Network

November 6, 2025

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

Darktrace: The only Customers’ Choice for NDR in 2025

What the Gartner® Peer Insights™ Voice of the Customer means

A Customers’ Choice across the network and the inbox

Thank you to our customers