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May 25, 2022

Understanding Grief Ransomware Attacks

Discover the latest insights on Grief ransomware and how to protect your organization. Stay informed on evolving cybersecurity threats with the cyber experts.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dr. Oakley Cox-Robinson
Senior Director of Product
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25
May 2022

The Grief ransomware strain, also referred to as PayOrGrief, quickly gained a reputation for disruption in mid-to-late 2021. The gang behind the malware used quadruple-extortion ransomware tactics and targeted a range of victims including municipalities and school districts.

In July 2021, just weeks after the strain was first reported to cyber security teams, Grief successfully targeted Thessaloniki, the second largest city in Greece. Faced with a $20 million ransom demand, the municipality’s security team was forced to shut down all of its websites and public-facing services and launch a full investigation into the breach.

Double act: Grief and DoppelPaymer

From its emergence in May 2021, Grief used novel malware which confounded security tools trained on historical attacks. By July, however, the sophistication and efficiency of the group’s attacks led many to suspect that Grief’s operators had experience beyond their supposed two months of operation.

Grief is now widely reported to be a rebrand of the DoppelPaymer ransomware gang, which ended its operations in May 2021 and was believed to be affiliated with the Russian ransomware gang Evil Corp. After adopting the new moniker, however, Grief regularly blew past traditional security tools, amassing well over $10 million in ransom payments in just four months.

Adaptations and rebrands are common techniques adopted by criminal gangs using the Ransomware-as-a-Service business model. The success of Grief’s rebrand illustrates how rapidly a ransomware group can update its attacks and render them unrecognizable to signature-based tools.

Revealing Grief’s tricks with Cyber AI Analyst

In July 2021, PayOrGrief targeted a European manufacturing company which had Darktrace deployed across its network. Darktrace’s early detection of the attack, along with the real-time visibility into its lifecycle offered by Darktrace’s Cyber AI Analyst, meant that each stage of the attack was clear to see.

Figure 1: Timeline of the PayOrGrief attack

The initial intrusion compromised four devices, which Darktrace detected when these devices connected to rare external IPs and downloaded encoded text files. It is likely that the devices were compromised as the result of a targeted phishing campaign, which are often used in Grief attacks as a way of injecting malware such as Dridex onto devices. If deployed within the targeted organization, Antigena Email would have identified the phishing campaign and halted it, before it reached employee inboxes. In this case, however, the attack continued.

Following the initial compromise, C2 (Command and Control) connections were made over an encrypted channel using invalid SSL certificates. An upload of 50MB of data was made from one of the infected devices to the company’s corporate server, which gave the attackers access to the company’s crown jewels: its most sensitive data. From this privileged position, and with keep-alive beacons in place, the attack was ready for detonation.

Several devices were detected attempting to upload data totaling more than 100 GB to the external file storage platform, Mega, using encrypted HTTPS on port 443. However, the attackers did not receive the total package of data they had expected. The organization had deployed Darktrace’s Autonomous Response to protect its key assets and most sensitive data. The AI recognized the anomalous behavior as a significant deviation from the business’s normal ‘pattern of life’ and autonomously blocked uploads from protected devices, preventing exfiltration wherever it was able to do so.

Figure 2: Data exfiltration from a single device, investigated by Cyber AI Analyst

The attackers then continued to spread through the digital environment. Using ‘Living off the Land’ techniques including RDP and SMB, they performed internal reconnaissance, escalated their privileges and moved laterally to additional digital assets. With access to new admin credentials, just ten hours after the initial C2 communications, the attackers commenced ransomware encryption.

It’s highly possible, therefore, that Grief has targeted Darktrace customers previously and been neutralized too early for the attack to be identified and attributed. In this instance, the organization had deployed Autonomous Response only on certain areas of the network, and we are therefore able to see how the attack progressed on unprotected devices.

Unusual suspects

The Indicators of Compromise (IoCs) for Grief ransomware have now been incorporated by many traditional security tools, but this is a short-term solution, and won’t account for further changes in both threat actor tactics and the digital environments they target. Once the Grief moniker has been exhausted, it is more than likely that another will be adopted in its place.

The AI-driven approach to cyber security tackles threats regardless of when and where they arrive, or what name they arrive under. By focusing on developing its sophisticated understanding of the entire digital estate, Darktrace’s Autonomous Response targets specific anomalies with specific, proportionate responses, even when they are part of entirely novel attacks. And when given the freedom to take action against these threats the moment they’re detected, Autonomous Response can ensure that organizations stay protected even when human teams are unavailable.

Thanks to Darktrace analyst Beverly McCann for her insights on the above threat find.

Technical details

Darktrace model detections

  • Device / Suspicious SMB Scanning Activity
  • Device / New User Agents
  • Anomalous Server Activity / Rare External from Server
  • Compliance / External Windows Communications
  • Anomalous Connection / Application Protocol on Uncommon Port
  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Anomalous Connection / Rare External SSL Self-Signed
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Compliance / Remote Management Tool on Server
  • Anomalous Server Activity / Outgoing from Server
  • Anomalous Connection / Multiple HTTP POSTs to Rare Hostname
  • Anomalous Connection / Data Sent to Rare Domain
  • Anomalous Connection / Lots of New Connections
  • Unusual Activity / Unusual File Storage Data Transfer
  • Unusual Activity / Enhanced Unusual External Data Transfer [Enhanced Monitoring]
  • Anomalous Connection / Uncommon 1GiB Outbound
  • Unusual Activity / Unusual External Data to New Ips
  • Anomalous Connection / SMB Enumeration
  • Multiple Device Correlations / Behavioral Change Across Multiple Devices
  • Device / New or Uncommon WMI Activity
  • Unusual Activity / Unusual External Connections
  • Device / ICMP Address Scan
  • Anomalous Connection / Unusual Admin RDP Session
  • Compliance / SMB Version 1 Usage
  • Anomalous Connection / Unusual SMB Version 1
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Unusual Activity / Anomalous SMB Move and Write
  • Compromise / Ransomware / Suspicious SMB Activity [Enhanced Monitoring]
  • Anomalous Connection / Suspicious Read Write Ratio and Unusual SMB
  • Anomalous Connection / New or Uncommon Service Control
  • Device / New or Unusual Remote Command Execution
  • User / New Admin Credentials On Client
  • Device / New or Uncommon SMB Named Pipe
  • Device / Multiple Lateral Movement Model Breaches [Enhanced Monitoring]
  • Anomalous Connection / Suspicious Read Write Ratio
  • Device / SMA Lateral Movement
  • Anomalous File / Internal / Unusual Internal EXE File Transfer
  • Anomalous Server Activity / Unusual Unresponsive Server
  • Device / Internet Facing Device with High Priority Alert
  • Multiple Device Correlations / Spreading Unusual SMB Activity
  • Multiple Device Correlations / Multiple Devices Breaching the Same Model

Darktrace Autonomous Response alerts

  • Antigena / Network / Insider Threat / Antigena Network Scan Block
  • Antigena / Network / Insider Threat / Antigena Breaches Over Time Block
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly Block
  • Antigena / Network / Significant Anomaly / Antigena Breaches over Time Block
  • Antigena / Network / Insider Threat / Antigena Large Data Volume Outbound Block
  • Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Client Block
  • Antigena / Network / Insider Threat / Antigena SMB Enumeration Block
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach
  • Antigena / Network / Insider Threat / Antigena Internal Anomalous File Activity
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Antigena / Network / External Threat / Antigena Ransomware Block
  • Antigena / Network / External Threat / SMB Ratio Antigena Block

MITRE ATT&CK techniques observed

Reconnaissance
T1595 — Active Scanning

Resource Development
T1608 — Stage Capabilities

Initial Access
T1190 — Exploit Public-Facing Application

Persistence
T1133 — External Remote Services

Defense Evasion
T1079 — Valid Accounts

Discovery
T1046 — Network Service Scanning
T1083 — File and Directory Discovery
T1018 — Remote System Discovery

Lateral Movement
T1210 — Exploitation of Remote Services
T1080 — Taint Shared Content
T1570 — Lateral Tool Transfer
T1021 — Remote Services

Command and Control
T1071 — Application Layer Protocol
T1095 — Non-Application Layer Protocol
T1571 — Non-Standard Port

Exfiltration
T1041 — Exfiltration over C2 Channel
T1567 — Exfiltration Over Web Service
T1029 — Scheduled Transfer


Impact
T1486 — Data Encrypted for Impact
T1489 — Service Stop
T1529 — System Shutdown/Reboot

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dr. Oakley Cox-Robinson
Senior Director of Product

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September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

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Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

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About the author
Jason Lusted
AI Governance Advisor

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September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

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Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

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About the author
Dr. Tim Bazalgette
Chief AI Officer, Darktrace
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