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February 6, 2022

Ransomware Groups Aim for Maximum Disruption

Discover key ransomware trends and effective strategies to safeguard your organization. Marcus Fowler provides insights on combating cyber threats!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Marcus Fowler
CEO of Darktrace Federal and SVP of Strategic Engagements and Threats
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06
Feb 2022

In parallel to the global COVID-19 pandemic, there has been a growing ransomware pandemic. Darktrace researchers discovered that ransomware attacks on US organizations tripled in 2021 compared to 2020, and attacks on UK organizations doubled.

This crisis brought 30 nations together to discuss a counter-ransomware initiative focused on cryptocurrency regulation, security resilience, attack disruption, and international cyber diplomacy. Despite these landmark policies and law enforcement efforts, it’s safe to say that ransomware will remain as a top priority threat and is not going anywhere.

As ransomware permeates, cyber-attackers will continue evolving techniques in 2022

Ransomware gangs are becoming more sophisticated in how they select targets and how they carry out attacks. Many organizations think that ransomware shouldn’t be a serious concern if they have backups in place because they can quickly bring business operations back online. But modern attacks are about more than encryption or data exfiltration; they focus on maximizing disruption to business operations, including targeting backups for encryption and deletion. In 2022, we could see ransomware gangs target cloud service providers as well as backup and archiving providers.

Critical infrastructure organizations and businesses will continue to assess how quickly they can restore operations in the aftermath of an attack and how extensively they will be able to rely on, and the costs required for cyber insurers to cover entire ransom payments and costly systems repairs.

In early January, Microsoft researchers found evidence of malware targeting multiple Ukrainian organizations deploying what appeared to be ransomware but was actually a wiper. The malware displays a ransom note then executes the wiper when the target device is powered down. If adopted by other non-state actors, this evolution goes beyond ransomware, and some organizations won’t be able to survive these types of attacks.

Sophisticated ransomware gangs will expand their detailed targeting efforts from only ‘big game hunting,’ where they target large and well-known targets, to use more resources directly targeting midsize and smaller organizations. With increased scalability through automation and leveraging supply chain attacks, ransomware gangs will have the resources to expand their operations. Large organizations have more substantial budgets and more people, and they can prioritize resources to deal with ransomware’s effects — it will be far more difficult for small businesses.

Not only are ransomware operators expanding whom they can target, but the group of cyber-attackers able to execute attacks is expanding. The rise of Ransomware-as-a-Service (RaaS) gives low-skilled threat actors access to sophisticated malware strains, lowering the barrier to entry for attackers. RaaS has expanded the criminal ecosystem to include lower-level threat actors who find and attack the targets before installing the malicious software. Threat actors are increasingly using bots to automate the initial attack that gets them a foothold in the system.

There is also a varying degree of professionalism amongst cyber-criminals, from seasoned veterans (with current or previous nation-state experience) to ‘script kiddies’ with little expertise. This array translates to greater potential for untested or reckless use of sophisticated tools by unsophisticated actors.

Ransomware groups will bounce back

Ransomware groups are resilient. Even if government pressures force ransomware groups to disband or criminally charge them, they will continue to rebrand and crop back up. For example, DarkSide, confirmed by the FBI to be behind the attack on Colonial Pipeline, shut down a week after the attack. Shortly after, BlackMatter emerged, widely believed to be a rebranded version of the same cyber-crime group.

Figure 1: Darktrace breaks down the stages of a BlackMatter ransomware attack targeting a marketing firm in the US

Earlier this year, Russia’s security agency announced that it had arrested several members belonging to the notorious REvil ransomware gang and neutralized its operations. While this is a significant step against a major group, it is unlikely to reflect a long-term change in Russian policy towards cyber-criminal gangs. These arrests almost certainly do not mark the end of REvil.

Five ransomware groups have formed a cartel to exchange data and ‘best’ practices. These groups include Wizard Spider (linked to the Ryuk and Conti ransomware strains), Twisted Spider (which developed Maze and uses Egregor), Viking Spider (the group behind Ragnar), and LockBit.

Even if government pressures force ransomware groups to disband or criminally charge ransomware gangs, these groups will continue to rebrand and crop back up with even more sophisticated techniques and capabilities.

A static ‘hardened’ perimeter defense isn’t the answer – a dynamic self-defending one is

For organizations to build systems to withstand cyber-attacks, security leaders need to think and, more importantly, defend beyond the initial breach to maximize continuity of business operations. Security defenses like firewalls centered on defending the cyber perimeter are not enough to protect against evolving threats.

A truly dynamic defense is achievable. Organizations need to actively enforce ‘normal’ for businesses and disrupt attacks at the earliest indicators of malicious anomalous behavior, such as file encryption or data exfiltration. Security technology needs to learn, make micro-decisions, and take proportional responses to detect and stop attacks early enough before data exfiltration or encryption occurs.

Attackers are acutely aware of Threat Intelligence-reliant defensive tools they need to evade and know the limitations of the legacy, siloed approach many organizations employ. Attackers are finding valuable information, exfiltrating the files, and encrypting the data in a short period. The race condition and response window for defenders to detect and stop attacks is getting smaller; security teams and solution responses must get faster.

Cyber security is no longer a human-scale problem. Organizations need to adopt AI-based protections that can defend against increasingly automated ransomware attacks. In an era of fast-moving cyber-attacks, and with threat actors deliberately striking when security teams are out of the office, AI technologies have become essential in taking targeted action to contain attacks without interrupting normal business.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Marcus Fowler
CEO of Darktrace Federal and SVP of Strategic Engagements and Threats

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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